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Technology At Your Service
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Book Synopsis Technology: At Your Service by : Ralph De Arazoza
Download or read book Technology: At Your Service written by Ralph De Arazoza and published by McGraw-Hill Education. This book was released on 2014-12-08 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Let Technology Help You!” Your world is moving fast. Busy schedules, growing to do lists, places to go. Technology: At Your Service offers a fresh perspective on the modern world of technology, providing up-to-date information that will help you become an effective mobile and connected user. Designed to be used with McGraw-Hill Education's digital solutions including SIMnet, Connect®, LearnSmart® and SmartBook®, this introductory computer concepts content highlights what YOU need to make technology work for you. Technology: At Your Service, 1e...Let Technology Help You!
Download or read book Cloud Computing written by Thomas Erl and published by Pearson Education. This book was released on 2013 with total page 533 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book describes cloud computing as a service that is "highly scalable" and operates in "a resilient environment". The authors emphasize architectural layers and models - but also business and security factors.
Book Synopsis Mobile Computing, 2E by : Asoke K. Talukdar
Download or read book Mobile Computing, 2E written by Asoke K. Talukdar and published by Tata McGraw-Hill Education. This book was released on 2010-07-10 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mobile Computing technology addresses challenges that enable the realization of the global village concept where people can seamlessly access any information from anywhere through any device, while stationary or even at a state of mobility. This book covers all the communication technologies starting from First Generation to Third Generation cellular technology, wireless LAN(WiFi), and wireless broadband(WiMax). It covers intelligent networks (IN) and emerging technologies like mobile IP, IPv6, and VoIP (Voice over IP). Written by a professional who has worked on several technologies, the book is replete with illustrations, examples, programs, interesting asides and much more! A storehouse of the most recent developments in the world of wireless, the book aims to fulfill the growing information and knowledge needs of a vast segment of interested audience: students, professionals, teachers and even non-technical people. Since it provides the big picture of all the technologies from CTI (computer technology interface) to 3G (third generation) including Bluetooth, IN, WiFi and WiMax, as well as the service creation aspects, the book will be an indispensable repository of contemporary developments in the ever-expanding field of wireless services and mobile computing.
Book Synopsis Technology-as-a-service Playbook by : Thomas Lah
Download or read book Technology-as-a-service Playbook written by Thomas Lah and published by Point B, Incorporated. This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technology-as-a-Service Playbook defines the tactical and strategic plays technology companies must run to build a profitable subscription business. Whether you are a pure-play cloud company or a traditional technology provider making the pivot to the cloud, this book will help guide your decision-making and execution around the "as-a-service" model to put your company on a path to profitable growth. This cloud-driven journey will affect every part of the organization. How offers are designed, built, marketed, sold, and serviced will all need to change. And these transformations are not limited to OEMs--they will also directly impact the vast network of channel partners. After all, it's not just about building recurring revenue, it's about building PROFITABLE recurring revenue. Technology-as-a-Service Playbook is the road map to the next-generation tech business model.
Book Synopsis Public Service Information Technology by : Edward Uechi
Download or read book Public Service Information Technology written by Edward Uechi and published by CRC Press. This book was released on 2019-11-08 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public Service Information Technology explains how all areas of IT management work together. Building a computer-based information system is like constructing a house; different disciplines are employed and need to be coordinated. In addition to the technical aspects like computer networking and systems administration, the functional, business, management, and strategic aspects all are equally important. IT is not as simple as expecting to use a software program in three months. Information Technology is a complex field that has multiple working parts that require proper management. This book demystifies how IT operates in an organization, giving the public manager the necessary details to manage Information Technology and to use all of its resources for proper effect. This book is for technical IT managers and non-technical (non-IT) managers and senior executive leaders. Not only will the Chief Information Officer, the IT Director, and the IT Manager find this book invaluable to running an effective IT unit, the Chief Financial Officer, the HR Director, and functional managers will understand their roles in conjunction with the technical team. Every manager at all levels of the organization has a small yet consequential role to play in developing and managing an IT system. With practical guidelines and worksheets provided in the book, both the functional team and the technical team will be able to engage collaboratively to produce a high-quality computer-based information system that everyone involved can be proud to use for many years and that can deliver an effective and timely public program to citizens. This book includes: Multiple layers of security controls your organization can develop and maintain, providing greater protection against cyber threats. Job-related worksheets you can use to strengthen your skills and achieve desired program results. Practices you can apply to maximize the value of your contracts and your relationships with for-profit companies and other contractors. New method for deciding when contracting or outsourcing is appropriate when internal resources are not available. Improved method for estimating intangible benefits (non-financial gains) attributable to a proposed project. An approach to deciding what parts of a business process should or should not be automated, paying critical attention to decision points and document reviews.
Book Synopsis SOA Principles of Service Design by : Thomas Erl
Download or read book SOA Principles of Service Design written by Thomas Erl and published by Prentice Hall. This book was released on 2007-07-18 with total page 650 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Definitive Guide to Service Engineering The key to succeeding with service-oriented architecture (SOA) is in comprehending the meaning and significance of its most fundamental building block: the service. It is through an understanding of service design that truly “service-oriented” solution logic can be created in support of achieving the strategic goals associated with SOA and service-oriented computing. Bestselling SOA author Thomas Erl guides you through a comprehensive, insightful, and visually rich exploration of the service-orientation design paradigm, revealing exactly how services should and should not be designed for real-world SOA.
Book Synopsis Technology in Libraries by : Roy Tennant
Download or read book Technology in Libraries written by Roy Tennant and published by Roy Tennant. This book was released on 2008 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essays on the use of technology in libraries.
Book Synopsis Winning in Service Markets by : Jochen Wirtz
Download or read book Winning in Service Markets written by Jochen Wirtz and published by Ws Professional. This book was released on 2016-07-06 with total page 704 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dedication -- Preface -- Introduction -- Understanding service products, consumers, and markets -- Creating and capturing value in the service economy -- Understanding service consumers -- Positioning services in competitive markets -- Applying the 4 PS of marketing to services -- Developing service products and brands -- Distributing services through physical and electronic channels -- Service pricing and revenue management -- Service marketing communications -- Managing the customer interface -- Designing service processes -- Balancing demand and capacity -- Crafting the service environment -- Managing people for service advantage -- Developing customer relationships -- Managing relationship and building loyalty -- Complaint handling and service recovery -- Striving for service excellence -- Improving service quality and productivity -- Organizing for service leadership -- Notes -- Index -- Acknowledgements -- About the author
Book Synopsis Marketing Technology as a Service by : Laurie Young
Download or read book Marketing Technology as a Service written by Laurie Young and published by John Wiley & Sons. This book was released on 2010-05-24 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite the fact that vast engineering networks are the foundations of modern society, the services that technology companies provide over them have been a relatively neglected area of study. As a result, marketing in some technology businesses has been depressingly tactical and inconsistent. Marketers with little experience, and even less professional training, run around presenting PowerPoint decks to each other, chasing after the latest fad and throwing erratic, changing activities at the market each quarter. Many work on the unchallenged assumption that markets are fast changing and that customers only want the lowest prices. Yet this industry has liberated human imagination in the internet and convinced the world that they must have a PC and a mobile phone. Now, as a result of profound, relentless, global forces, some of the leading firms and greatest minds in it are at last turning their attention to service. With the advent of ‘cloud computing’ and radical changes in the engineering of some utilities, the marketing of services that are based on a technical infrastructure is about to become as important and sophisticated as in, say, consumer products. This book explores their story and experience. “I really enjoyed the book From Products to Services by Mr Laurie Young. Encouraged by it, Haier accelerated its changeover from a traditional product-driven to a more customer-centric company. This new book Marketing Technology as a Service is another major contribution to technology companies for the cultivation of service needs worldwide.” – Mr Zhang Ruimin, CEO and Chairman, Haier Group, Beijing “Young and Burgess describe a shift in mindset and pragmatic techniques that are quite doable – Rae Sedel, MD, Global Technology Practice, Russell Reynolds Associates. “This book provides practical and insightful advice on how to use services to turn technology into value add solutions for real people – Rudy Provoost, CEO, Philips Lighting “Business leaders in India have been remarkably successful at offering technology based services like outsourcing across the world. Currently worth $60 billion, they intend to reach $300 billion by 2020. To succeed, the Indian business community must offer new value propositions and adapt to emerging trends, like cloud computing. Burgess and Young have put together the first comprehensive and practical guide for business leaders to meet their challenges of exponential growth.” – Dr Mukesh Aghi, Chairman and CEO, Steria (India)
Book Synopsis Service-Oriented Architecture (paperback) by : Thomas Erl
Download or read book Service-Oriented Architecture (paperback) written by Thomas Erl and published by Prentice Hall. This book was released on 2016-02-19 with total page 792 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Service Oriented Architecture is a hot, but often misunderstood topic in IT today. Thomas articulately describes the concepts, specifications, and standards behind service orientation and Web Services. For enterprises adopting SOA, there is detailed advice for service-oriented analysis, planning, and design. This book is a must read!" --Alex Lynch, Principal Consultant, Microsoft Enterprise Services "One primary objective of applying SOA in design is to provide business value to the solutions we build. Understanding the right approach to analyzing, designing, and developing service-oriented solutions is critical. Thomas has done a great job of demystifying SOA in practical terms with his book." --Rick Weaver, IBM Senior Consulting Certified SW I/T Specialist "A pragmatic guide to SOA principles, strategy, and best practices that distills the hype into a general framework for approaching SOA adoption in complex enterprise environments." --Sameer Tyagi, Senior Staff Engineer, Sun Microsystems "A very timely and much needed contribution to a rapidly emerging field. Through clarifying the principles and nuances of this space, the author provides a comprehensive treatment of critical key aspects of SOA from analysis and planning to standards ranging from WS-specifications to BPEL. I''ll be recommending this book to both clients and peers who are planning on embracing SOA principles." --Ravi Palepu, Senior Field Architect, Rogue Wave Software "Finally, an SOA book based on real implementation experience in production environments. Too many SOA books get lost in the technical details of Web Services standards, or simply repeat vendor hype. This book covers the really hard parts: the complex process of planning, designing and implementing service-oriented architectures that meet organizational goals. It is an essential companion to any software developer, architect, or project manager implementing--or thinking about implementing--a service-oriented architecture." --Priscilla Walmsley, Managing Director of Datypic "Thomas Erl''s Service-Oriented Architecture: Concepts, Technology, and Design is as good an introduction to service-oriented architectures as one could wish for. In a single volume, it covers the entire topic, from theory to real-world use to technical details. The examples are superb and the writing is wonderfully clear." --Ronald Bourret, Author, "XML and Databases" "Finally an SOA book which gets to the point with real world answers and examples. Erl guides you on a real world SOA journey. From architecture design to industry standards, this book is well written and can be easily referenced for everyday use. When embarking on your own service orientated adventures, this is the book you want in your bag." --Clark Sell, Vice President, CSell Incorporated "Organizations struggling to evolve existing service-oriented solutions beyond simple Web Services now have an expert resource available. Leading the way to the true service-oriented enterprise, Thomas Erl demystifies the complexities of the open WS-I standards with detailed practical discussions and case studies. Erl''s depth and clarity makes this work a superb complement to his Field Guide." --Kevin P. Davis, PhD., Software Architect "This book is an excellent guide for architects, developers, and managers who are already working with or are considering developing Web Services or Service-Oriented Architecture solutions. The book is divided into four sections. In the first section the fundamental technologies of XML, Web Services and Service-Oriented Architectures are described in detail with attention given to emerging standards. The book is well written and very thorough in its coverage of the subject. I recommend this book highly to anyone interested in enterprise level service architectures." --Adam Hocek, President and CTO, Broadstrokes, Inc. Additional praise quotes are published at: www.soabooks.com/reviews.asp The foremost "how-to" guide to SOA Service-Oriented Architecture (SOA) is at the heart of a revolutionary computing platform that is being adopted world-wide and has earned the support of every major software provider. In Service-Oriented Architecture: Concepts, Technology, and Design, Thomas Erl presents the first end-to-end tutorial that provides step-by-step instructions for modeling and designing service-oriented solutions from the ground up. Erl uses more than 125 case study examples and over 300 diagrams to illuminate the most important facets of building SOA platforms: goals, obstacles, concepts, technologies, standards, delivery strategies, and processes for analysis and design. His book''s broad coverage includes Detailed step-by-step processes for service-oriented analysis and service-oriented design An in-depth exploration of service-orientation as a distinct design paradigm, including a comparison to object-orientation A comprehensive study of SOA support in .NET and J2EE development and runtime platforms Descriptions of over a dozen key Web services technologies and WS-* specifications, including explanations of how they interrelate and how they are positioned within SOA The use of "In Plain English" sections, which describe complex concepts through non-technical analogies Guidelines for service-oriented business modeling and the creation of specialized service abstraction layers A study contrasting past architectures with SOA and reviewing current industry influences Project planning and the comparison of different SOA delivery strategies The goal of this book is to help you attain a solid understanding of what constitutes contemporary SOA along with step-by-step guidance for realizing its successful implementation. About the Web Sites Erl''s Service-Oriented Architecture books are supported by two Web sites. http:// www.soabooks.com provides a variety of content resources and http:// www.soaspecs.com supplies a descriptive portal to referenced specifications. � Copyright Pearson Education. All rights reserved.
Download or read book Uplifting Service written by Ron Kaufman and published by . This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kaufman takes you on a journey into the new world of service. Learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.
Book Synopsis Service Management by : James A. Fitzsimmons
Download or read book Service Management written by James A. Fitzsimmons and published by McGraw-Hill. This book was released on 2008 with total page 537 pages. Available in PDF, EPUB and Kindle. Book excerpt: Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the market, written by one of the top authorities on the subject, and it is designed to develop students' skills in both strategic and operational issues pertaining to services. New material on Professional Service Firms highlights IBM’s initiative to establish a Service Science, Management, and Engineering discipline. The Sixth Edition also offers the latest information on Six-Sigma and RFID, as well as recent developments in other important industry topics. Text coverage spans both qualitative and quantitative aspects of service management and offers flexibility in courses, offering varying approaches to the study of service operations. The ancillary package includes student CD-ROM and Website that includes self-test quizzes, video clips, ServiceModel Software, and the Mortgage Service Game.
Book Synopsis Technology and Social Inclusion by : Mark Warschauer
Download or read book Technology and Social Inclusion written by Mark Warschauer and published by MIT Press. This book was released on 2004-09-17 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: Much of the discussion about new technologies and social equality has focused on the oversimplified notion of a "digital divide." Technology and Social Inclusion moves beyond the limited view of haves and have-nots to analyze the different forms of access to information and communication technologies. Drawing on theory from political science, economics, sociology, psychology, communications, education, and linguistics, the book examines the ways in which differing access to technology contributes to social and economic stratification or inclusion. The book takes a global perspective, presenting case studies from developed and developing countries, including Brazil, China, Egypt, India, and the United States. A central premise is that, in today's society, the ability to access, adapt, and create knowledge using information and communication technologies is critical to social inclusion. This focus on social inclusion shifts the discussion of the "digital divide" from gaps to be overcome by providing equipment to social development challenges to be addressed through the effective integration of technology into communities, institutions, and societies. What is most important is not so much the physical availability of computers and the Internet but rather people's ability to make use of those technologies to engage in meaningful social practices.
Book Synopsis Web Service Contract Design and Versioning for SOA by : Thomas Erl
Download or read book Web Service Contract Design and Versioning for SOA written by Thomas Erl and published by Pearson. This book was released on 2017-03-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Ultimate Guide for Designing and Governing Web Service Contracts For Web services to succeed as part of SOA, they require balanced, effective technical contracts that enable services to be evolved and repeatedly reused for years to come. Now, a team of industry experts presents the first end-to-end guide to designing and governing Web service contracts. Writing for developers, architects, governance specialists, and other IT professionals, the authors cover the following areas: Understanding Web Service Contract Technologies Initial chapters and ongoing supplementary content help even the most inexperienced professional get up to speed on how all of the different technologies and design considerations relate to the creation of Web service contracts. For example, a visual anatomy of a Web service contract documented from logical and physical perspectives is provided, along with a chapter dedicated to describing namespaces in plain English. The book is further equipped with numerous case study examples and many illustrations. Fundamental and Advanced WSDL Tutorial coverage of WSDL 1.1 and 2.0 and detailed descriptions of their differences is followed by numerous advanced WSDL topics and design techniques, including extreme loose coupling, modularization options, use of extensibility elements, asynchrony, message dispatch, service instance identification, non-SOAP HTTP binding, and WS-BPEL extensions. Also explained is how WSDL definitions are shaped by key SOA design patterns. Fundamental and Advanced XML Schema XML Schema basics are covered within the context of Web services and SOA, after which advanced XML Schema chapters delve into a variety of specialized message design considerations and techniques, including the use of wildcards, reusability of schemas and schema fragments, type inheritance and composition, CRUD-style message design, and combining industry and custom schemas. Fundamental and Advanced WS-Policy Topics, such as Policy Expression Structure, Composite Policies, Operator Composition Rules, and Policy Attachment establish a foundation upon which more advanced topics, such as policy reusability and centralization, nested, parameterized, and ignorable assertions are covered, along with an exploration of creating concurrent policy-enabled contracts and designing custom policy assertions and vocabularies. Fundamental Message Design with SOAP A broad range of message design-related topics are covered, including SOAP message structures, SOAP nodes and roles, SOAP faults, designing custom SOAP headers and working with industry-standard SOAP headers. Advanced Message Design with WS-Addressing The art of message design is taken to a new level with in-depth descriptions of WS-Addressing endpoint references (EPRs) and MAP headers and an exploration of how they are applied via SOA design patterns. Also covered are WSDL binding considerations, related MEP rules, WS-Addressing policy assertions, and detailed coverage of how WS-Addressing relates to SOAP Action values. Advanced Message Design with MTOM, and SwA Developing SOAP messages capable of transporting large documents or binary content is explored with a documentation of the MTOM packaging and serialization framework (including MTOM-related policy assertions), together with the SOAP with Attachments (SwA) standard and the related WS-I Attachments Profile. Versioning Techniques and Strategies Fundamental versioning theory starts off a series of chapters that dive into a variety of versioning techniques based on proven SOA design patterns including backward and forward compatibility, version identification strategies, service termination, policy versioning, validation by projection, concurrency control, partial understanding, and versioning with and without wildcards. Web Service Contracts and SOA The constant focus of this book is on the design and versioning of Web service contracts in support of SOA and service-orientation. Relevant SOA design principles and design patterns are periodically discussed to demonstrate how specific Web service technologies can be applied and further optimized. Furthermore, several of the advanced chapters provide expert techniques for designing Web service contracts while taking SOA governance considerations into account. About the Web Sites www.soabooks.com supplements this book with a variety of resources, including a diagram symbol legend, glossary, supplementary articles, and source code available for download. www.soaspecs.com provides further support by establishing a descriptive portal to XML and Web services specifications referenced in all of Erl's Service-Oriented Architecture books. Foreword Preface Chapter 1: Introduction Chapter 2: Case Study Background Part I: Fundamental Service Contract Design Chapter 3: SOA Fundamentals and Web Service Contracts Chapter 4: Anatomy of a Web Service Contract Chapter 5: A Plain English Guide to Namespaces Chapter 6: Fundamental XML Schema: Types and Message Structure Basics Chapter 7: Fundamental WSDL Part I: Abstract Description Design Chapter 8: Fundamental WSDL Part II: Concrete Description Design Chapter 9: Fundamental WSDL 2.0: New Features, and Design Options Chapter 10: Fundamental WS-Policy: Expression, Assertion, and Attachment Chapter 11: Fundamental Message Design: SOAP Envelope Structure, and Header Block Processing Part II: Advanced Service Contract Design Chapter 12: Advanced XML Schema Part I: Message Flexibility, and Type Inheritance and Composition Chapter 13: Advanced XML Schema Part II: Reusability, Derived Types, and Relational Design Chapter 14: Advanced WSDL Part I: Modularization, Extensibility, MEPs, and Asynchrony Chapter 15: Advanced WSDL Part II: Message Dispatch, Service Instance Identification, and Non-SOAP HTTP Binding Chapter 16: Advanced WS-Policy Part I: Policy Centralization and Nested, Parameterized, and Ignorable Assertions Chapter 17: Advanced WS-Policy Part II: Custom Policy Assertion Design, Runtime Representation, and Compatibility Chapter 18: Advanced Message Design Part I: WS-Addressing Vocabularies Chapter 19: Advanced Message Design Part II: WS-Addressing Rules and Design Techniques Part III: Service Contract Versioning Chapter 20: Versioning Fundamentals Chapter 21: Versioning WSDL Definitions Chapter 22: Versioning Message Schemas Chapter 23: Advanced Versioning Part IV: Appendices Appendix A: Case Study Conclusion Appendix B: A Comparison of Web Services and REST Services Appendix C: How Technology Standards are Developed Appendix D: Alphabetical Pseudo Schema Reference Appendix E: SOA Design Patterns Related to This Book
Book Synopsis Service Chain Management by : Christos Voudouris
Download or read book Service Chain Management written by Christos Voudouris and published by Springer Science & Business Media. This book was released on 2007-12-18 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service chain management enables service organisations to improve customer satisfaction and reduce operational costs. In this book, Christos Voudouris and his BT colleagues together with experts from industry and academia present the latest innovations and technologies used to manage the operations of a service company. The viewpoints presented are based on the BT experience and on associated research and development. Service chain management is looked at both from the enterprise perspective and from the standpoints of the service professional and customer. The focus is on real-world challenges.
Download or read book At Your Service? written by Gaurav Nayyar and published by World Bank Publications. This book was released on 2021-10-18 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: Manufacturing-led development has provided the traditional model for creating jobs and prosperity. But in the past three decades the conventional pattern of structural transformation has changed, with the services sector growing faster than the manufacturing sector. This raises critical questions about the ability of developing economies to close productivity gaps with advanced economies and to create good jobs for more people. At Your Service? The Promise of Services-Led Development (www.worldbank.org/services-led-development) assesses the scope of a services-driven development model and policy directions that can maximize the model’s potential.
Book Synopsis The Tech-Wise Family by : Andy Crouch
Download or read book The Tech-Wise Family written by Andy Crouch and published by Baker Books. This book was released on 2017-04-18 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: Making conscientious choices about technology in our families is more than just using internet filters and determining screen time limits for our children. It's about developing wisdom, character, and courage in the way we use digital media rather than accepting technology's promises of ease, instant gratification, and the world's knowledge at our fingertips. And it's definitely not just about the kids. Drawing on in-depth original research from the Barna Group, Andy Crouch shows readers that the choices we make about technology have consequences we may never have considered. He takes readers beyond the typical questions of what, where, and when and instead challenges them to answer provocative questions like, Who do we want to be as a family? and How does our use of a particular technology move us closer or farther away from that goal? Anyone who has felt their family relationships suffer or their time slip away amid technology's distractions will find in this book a path forward to reclaiming their real life in a world of devices.