Teams and the Engaging Manager

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Publisher :
ISBN 13 : 9781851844418
Total Pages : 26 pages
Book Rating : 4.8/5 (444 download)

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Book Synopsis Teams and the Engaging Manager by : Penny Tamkin

Download or read book Teams and the Engaging Manager written by Penny Tamkin and published by . This book was released on 2012 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The First-time Manager's Guide to Team Building

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Publisher : AMACOM/American Management Association
ISBN 13 : 9780814400876
Total Pages : 148 pages
Book Rating : 4.4/5 (8 download)

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Book Synopsis The First-time Manager's Guide to Team Building by : Gary S. Topchik

Download or read book The First-time Manager's Guide to Team Building written by Gary S. Topchik and published by AMACOM/American Management Association. This book was released on 2007 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: The First-Time Manager Make the transition from team member to team leader Understand the difference between a team and a work group Hold team members accountable Make their teams more productive Manage challenging situations and resolve conflict within a team. Written in an engaging, conversational style, Topchik explains the five essential qualities of a high-performing team: goals and standards; decision making; honest communication; clear roles and responsibilities; and celebrating success. Packed with activities and assessments for both the manager and team members, this is an essential guide for any manager who strives for team-building success.

Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business Results

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Publisher : McGraw Hill Professional
ISBN 13 : 0071759166
Total Pages : 287 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business Results by : Dodd Starbird

Download or read book Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business Results written by Dodd Starbird and published by McGraw Hill Professional. This book was released on 2010-10-15 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: Harness the Power of Your Most Valuable Resource—Your Workforce! Process improvement approaches like Six Sigma and Lean Enterprise have worked wonders for countless organizations, but in the drive for true excellence, these approaches are only one important part of the formula. Building Engaged Team Performance explains the next wave of business improvement: driving breakthrough gains by integrating process improvement with “the people side” of performance. Breaking new ground in the world of organizational improvement, performance management expert Dodd Starbird teams up with Roland Cavanagh, coauthor of the bestselling The Six Sigma Way, to present a system for aligning and optimizing processes and the efforts of any organization’s most valuable asset: people. Combining the principles from Total Quality Management (TQM), Six Sigma, Lean, and Socio-Technical Systems, Engaged Team Performance helps you harness the massive potential of human performance that is not captured by process improvements alone. Illustrated through real-life stories, Building Engaged Team Performance offers a stepby- step program that shows you how you can more than double the productivity of your business. The authors’ client examples are a diverse group of transactional and manufacturing organizations that have used Engaged Team Performance to: Increase employee efficiency by 50% and save millions of dollars Consistently deliver on critical customer requirements Provide visual data for instant decision making• Create realistic staffing models for sustainable capacity Establish standards for both team and individual performance Develop leadership that facilitates team ownership of execution Building Engaged Team Performance provides the tools for building a superior system that optimizes effectiveness of outcomes for customers and efficiency of resource usage. Never before have human performance and process improvement been so closely linked in a single, sustainable method. Catch the next wave of business improvement with Engaged Team Performance. Praise for Building Engaged Team Performance “The Engaged Team Performance effort that we undertook has allowed us to reshape our process from start to finish and improve both productivity and the communication among multiple departments.” Art Bacci, President & CEO, Principal Bank “This book provides practical insights on building competencies of change leaders throughout the organization.” Dr. William D. Trotter, Managing Director, Association of Internal Management Consultants (AIMC) “By embedding these concepts into organizational culture, systems, and processes, a group of individuals may become a winning team.” Dan Bell, President, Canon Information Technology Services “When I led a division at GE during the heyday of Six Sigma, process excellence and team performance were both critical; yet they were considered different disciplines, supported by separate infrastructure. Engaged Team Performance combines and aligns the best of both, and it delivers even better results.” C. Lewis Fain, President, Mortgage Payment Protection, Inc. “If your strategic vision includes words like growth, customer loyalty, value creation, responsiveness, quality, expertise, partnership, accountability, efficiency, or best in class, then Building Engaged Team Performance has to be part of the foundation. Without it you’re just creating a house of cards.” Rick Larson, CEO, VFD Technologies

The Engaging Manager. Dilys Robinson, Sue Hayday

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Publisher :
ISBN 13 : 9781851844234
Total Pages : 74 pages
Book Rating : 4.8/5 (442 download)

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Book Synopsis The Engaging Manager. Dilys Robinson, Sue Hayday by : Dilys Robinson

Download or read book The Engaging Manager. Dilys Robinson, Sue Hayday written by Dilys Robinson and published by . This book was released on 2010-01-01 with total page 74 pages. Available in PDF, EPUB and Kindle. Book excerpt: All of IES' work on employee engagement has pointed to the importance of the relationship between the employee and the line manager. This report identifies how engaging managers behave.

The Truth About Getting the Best From People

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Publisher : FT Press
ISBN 13 : 0137002076
Total Pages : 30 pages
Book Rating : 4.1/5 (37 download)

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Book Synopsis The Truth About Getting the Best From People by : Martha I. Finney

Download or read book The Truth About Getting the Best From People written by Martha I. Finney and published by FT Press. This book was released on 2008-02-20 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build a culture of engagement...one person, one interaction at a time You can build and lead teams full of self-motivated, innovative contributors: people who love their jobs, believe in their mission, and perform with focus, enthusiasm, and creativity! This book reveals 49 PROVEN LEADERSHIP PRINCIPLES for getting the best from every employee, every team, every organization! The truth about building a self-driven workforce that’s positive, committed, passionate The truth about what really motivates people--and what doesn’t The truth about leading with authenticity, clarity, consistency, and inspiration You can build and lead teams full of self-motivated, innovative contributors: people who love their jobs, believe in their mission, and perform with focus, enthusiasm, and creativity! Top leadership consultant Martha Finney reveals 49 proven leadership principles for getting the best from every employee, every team, every organization. She shows how to build a workforce that’s positive, committed, passionate...how to really motivate people, even on a tight budget...how to lead with authenticity, clarity, consistency, and inspiration. These skills offer powerful, quantifiable business value. They are completely learnable--and this book is the fastest way to master them. It distills the world’s best thinking on getting the best from people: the truth, and nothing but the truth!

Lead, Motivate, Engage

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Publisher : Independently Published
ISBN 13 : 9781793814111
Total Pages : 380 pages
Book Rating : 4.8/5 (141 download)

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Book Synopsis Lead, Motivate, Engage by : Denise Lopez

Download or read book Lead, Motivate, Engage written by Denise Lopez and published by Independently Published. This book was released on 2019-06-21 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do your employees drag themselves into work (reluctantly!) every day? Do you wish they were engaged and passionate about their jobs, driven to achieve your department's and organization's goals? Motivate your team now with an information-packed practical guide to inspiring your team to win at work.This book features -A 7-step strategy for managers who want to INSPIRE their team members to higher engagement and performance. -Practical tips, tools and examples that can be adapted for various situations.-A distillation of our knowledge and experiences from decades of consulting, coaching and training employees at all levels. -Academic research in management and psychology; and best practices from leading organizations and consulting firms.-Even though the book is aimed at managers/leaders, it can also be useful for individual employees who want to enhance their own engagement at work.

Bring Out the Best in Every Employee: How to Engage Your Whole Team by Making Every Leadership Moment Count

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Publisher : McGraw Hill Professional
ISBN 13 : 0071787135
Total Pages : 226 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Bring Out the Best in Every Employee: How to Engage Your Whole Team by Making Every Leadership Moment Count by : Don Brown

Download or read book Bring Out the Best in Every Employee: How to Engage Your Whole Team by Making Every Leadership Moment Count written by Don Brown and published by McGraw Hill Professional. This book was released on 2012-11-19 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Drive business growth and real value by empowering the right people in any organizationIn Bring out the Best in Every Employee, behavioral experts and top global consultants Don Brown and Bill Hawkins deliver a proven, research-supported program for developing what they call an organizations "solid citizens"--the employees at the widest part of the bell curve. Brown and Hawkins surveyed more than 40,000 workers to learn what employees want from their managers. Through analysis of their research findings, the authors have developed actionable strategies that leaders can use to empower and engage the "true heart of the team," as well as methods for tapping into this potential to achieve a powerful competitive edge in this post-recession rebound. Don Brown is the owner and founder of Situational Services, Inc., a training and development company. Don is also a founding developer of the successful Vision to Results concepts and products. Bill Hawkins is an internationally respected expert in leadership effectiveness who coaches organizations and individuals on ways to develop leadership potential. He is member of the Learning Network, and the Peter Drucker Foundation "Thought Leaders Forum.""--

Engage. Coach. Develop.

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Publisher : iUniverse
ISBN 13 : 9781663251176
Total Pages : 0 pages
Book Rating : 4.2/5 (511 download)

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Book Synopsis Engage. Coach. Develop. by : Artell Smith

Download or read book Engage. Coach. Develop. written by Artell Smith and published by iUniverse. This book was released on 2023-10-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's workplace is continually transforming while implementing creative strategies to stand out in a competitive world. Within diverse organizations, managers are ideally building talented teams whose members are utilizing their strengths, doing work they enjoy, and being rewarded appropriately. Most importantly, these managers want to connect deeply and effectively with their staff to keep them engaged, happy, and fulfilled professionally. In a practical guide, Artell Smith relies on his diverse executive experience in global human resources to provide real-life examples and proven tools that help managers tune themselves up and ultimately engage, coach, and develop a team to success. While detailing his innovative ECD approach, Smith leads managers through a simple roadmap that reveals how to engineer engaging experiences, coach for amazing results through introspective questions and concrete principles, and develop employees by creating a clear plan forward that attains the best results for the team, the organization, and the employee. Engage. Coach. Develop. offers managers an innovative approach to hearing, understanding, and then guiding team members to utilize their best strengths to add value and make lasting professional contributions.

Focus on This, Not That: How to Engage Employees, Manage Performance, and Get Results

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Publisher : Smarter in an Hour
ISBN 13 : 9781939247148
Total Pages : 122 pages
Book Rating : 4.2/5 (471 download)

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Book Synopsis Focus on This, Not That: How to Engage Employees, Manage Performance, and Get Results by : Kimberly Devlin

Download or read book Focus on This, Not That: How to Engage Employees, Manage Performance, and Get Results written by Kimberly Devlin and published by Smarter in an Hour. This book was released on 2019-09-12 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Being a manager is a job; it takes work. Being an incredible manager, however, is a choice. It requires focusing on "this"--establishing employee expectations, setting goals, giving recognition and feedback, and delegating as a means to develop your team, and not "that"--whatever you did yesterday. But where can busy managers find the time in their already busy schedules to do these things? Help is here in this next title in SMARTER IN AN HOUR series from master of productivity & learning Kimberly Devlin. In one-hour, managers will learn where to start, what to do, and how to follow through to engage their employees, manage performance, and get results. Where you focus your attention is where the vehicle you're driving ends up. What is true for driving a car is also true for managing people. What you focus on matters. But with so many priorities and responsibilities vying for your attention, where does a busy manager start? With 60 minutes and this book, you will learn how to: Avoid and fix three common mistakes managers make Craft work goals that take employees out of their comfort zones, into their growth zones, without encroaching on their panic zones Deliver sincere, specific recognition and provide feedback in a flash to boost engagement, performance, and results Entrust employees with greater responsibility without micromanaging them Use no-nonsense strategies to address three threats to productivity: inefficient practices, time wasters, and bad habits You can be the manager you have always wanted to have with the powerful techniques presented in Focus on This, Not That. Purchase this book today and let Kimberly Devlin be your professional coach to becoming a great manager! Check out KimberlyDevlin.com for more information about Kimberly's books and work. Focus on This, Not That is part of the SMARTER IN AN HOUR series. Everyone is busy. But anyone can find an hour to learn how to run a better meeting, lead effective teams, manage conflict or improve their business writing. Whether you need to brush up on your business acumen skills--or acquire them for the first time--commit just 60 minutes to reading a SMARTER IN AN HOUR book, and you are guaranteed to optimize your productivity and start getting the results you want. Each volume is complete with practical but powerful strategies and tools you can put to work right away. SMARTER IN AN HOUR is not just a book series. It is a movement to help people become leaders with greater impact and less stress. Got an hour?

How Management Teams Can Have a Good Fight

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Publisher : Harvard Business Review Press
ISBN 13 : 1633691284
Total Pages : 64 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis How Management Teams Can Have a Good Fight by : Kathleen M. Eisenhardt

Download or read book How Management Teams Can Have a Good Fight written by Kathleen M. Eisenhardt and published by Harvard Business Review Press. This book was released on 2009-02-06 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict in the workplace is natural—and even necessary. Colleagues who challenge one another's thinking tend to consider a richer range of options, which ultimately leads to better business decisions. How Management Teams Can Have a Good Fight reveals the tactics managers can use to ensure that these healthy back-and-forth moments remain constructive and focused on the issues. Managers who embrace this kind of positive conflict will find increasingly engaged, productive teams—and discover that they themselves are better positioned to lead these teams to success. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.

Fix Your Team

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Publisher : John Wiley & Sons
ISBN 13 : 0730354512
Total Pages : 299 pages
Book Rating : 4.7/5 (33 download)

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Book Synopsis Fix Your Team by : Rose Bryant-Smith

Download or read book Fix Your Team written by Rose Bryant-Smith and published by John Wiley & Sons. This book was released on 2018-07-27 with total page 299 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transform team dynamics with practical, real-world tools for sustainable change Fix Your Team is the manager’s essential and practical guide to diagnosis and intervention. Packed with expert insight acquired over decades of experience in workplace relations and conflict resolution, this book systematically addresses problems with team dynamics and provides a blueprint for moving forward. Authors Rose Bryant-Smith and Grevis Beard bring a unique combination of legal nous, conflict management expertise, emotional intelligence and business experience to provide a wealth of valuable insights, with robust tools designed for easy implementation. This book offers diagnostic guidance to help you analyse existing issues with confidence, and a clear framework for removing the dysfunction. It includes practical scenarios we can all relate to, and actionable guidance on building buy-in, executing the strategy and looking after yourself through tough transformations. By tackling problems early and providing employees with the opportunity to improve their working relationships, managers, human resources and other internal advisors demonstrate their commitment to productivity, genuine care for employees and dedication to a healthy and ethical working environment. People working in dysfunctional teams will understand better what is going on, and understand what options exist for improvement. Diagnose team problems and learn what tools are available to help Determine the best use of resources and choose an implementable fix Develop a business case for intervention, and get support from the top Build morale, productivity and collaboration within the team Upskill employees to ensure sustainable improvements Build accountability in everyone for a positive workplace culture In today’s competitive environment, managers need to bring out the best in everyone. Team dysfunction affects productivity at all levels, and it’s contagious — managers must stop the problem before it spreads, to prevent larger and more pervasive issues down the road. Remediating team issues reduces legal and safety risks, but it goes deeper than that. Solving problems before they become public or impact other areas of the business improves the team’s respect for managers and leadership, reducing unnecessary turnover and resignations of good staff. Fix Your Team is a groundbreaking handbook for management looking to improve team dynamics, with practical solutions for productivity-killing, unethical and distracting issues. It gives all managers and internal advisors the confidence, strategies and solutions they need to repair tricky, toxic and troubled teams to create a great workplace.

Conversations that Get Results and Inspire Collaboration: Engage Your Team, Your Peers, and Your Manager to Take Action

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 007180594X
Total Pages : 289 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Conversations that Get Results and Inspire Collaboration: Engage Your Team, Your Peers, and Your Manager to Take Action by : Shawn Kent . Hayashi

Download or read book Conversations that Get Results and Inspire Collaboration: Engage Your Team, Your Peers, and Your Manager to Take Action written by Shawn Kent . Hayashi and published by McGraw Hill Professional. This book was released on 2013-04-19 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Achieve All Your Business Goals Using the Art of Conversation “This book will increase your influence and success rate by the end of the first chapter.” —Alan Weiss, PhD, author of Million Dollar Consulting and Getting Started in Consulting What is the key to business success? COLLABORATION. Executive coach and professional development expert Shawn Kent Hayashi provides everything you need to inspire, take part in, and manage the kinds of conversations that are the hallmark of true teamwork. In Conversations That Get Results and Inspire Collaboration, Hayashi answers the questions she is most frequently asked during coaching and training sessions: What can I do to engage people collaboratively? How can I ensure I have a positive impact? How do I get my point across so that others hear me? How do I address the needs of my coworkers so we can move projects forward? What can I do to get conversations back on track when they threaten to veer out of control? Featuring case studies illustrating best practices for engaging managers, peers, and employees to build momentum toward success, Conversations That Get Results and Inspire Collaboration gives you the tools to create the right conversation at the right time to achieve any business goal.

Everyone Deserves a Great Manager

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Publisher : Simon & Schuster
ISBN 13 : 1982112077
Total Pages : 208 pages
Book Rating : 4.9/5 (821 download)

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Book Synopsis Everyone Deserves a Great Manager by : Scott Jeffrey Miller

Download or read book Everyone Deserves a Great Manager written by Scott Jeffrey Miller and published by Simon & Schuster. This book was released on 2019-10-08 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: ***A WALL STREET JOURNAL BESTSELLER*** From the organizational experts at FranklinCovey, an essential guide to becoming the great manager every team deserves. A practical must-read, FranklinCovey’s Everyone Deserves a Great Manager is the essential guide for the millions of people all over the world making the challenging and rewarding leap to manager. Based on nearly a decade of research on what makes managers successful—and includes new ways of thinking, tips and techniques—this volume has been field-tested with hundreds of thousands of managers all over the world. Organized under four main roles every manager is expected to fill, Everyone Deserves a Great Manager focuses on how to lead yourself, people, teams, and change. Readers can start anywhere and go everywhere with this guide—depending on their current problem or time constraint. They can pick up a helpful tip in ten minutes or glean an entire skillset with deeper reading. The goal is for the busy manager to know what to do and how to do it without interrupting their regular workflow. Each role highlights the current, authentic problems managers face and briefly explores the limiting mindsets or common mistakes that led to those problems. With skill-based chapters that cover managerial skills like one-on-ones, giving feedback, delegating, hiring, building team culture, and leading remote teams, the book also includes more than thirty unique tools, such as a prep worksheets and a list of behavioral questions for your next interview. An approachable, engaging style using real-world stories, Everyone Deserves a Great Manager provides the blueprint for becoming the great manager every team deserves.

The Successful Manager's Roadmap

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Publisher :
ISBN 13 : 9780996972802
Total Pages : pages
Book Rating : 4.9/5 (728 download)

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Book Synopsis The Successful Manager's Roadmap by : Donna Evans

Download or read book The Successful Manager's Roadmap written by Donna Evans and published by . This book was released on 2016-12-05 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The Successful Manager's Roadmap provides the reader with a practical path any manager, new or experienced, can take to build a higher performing team. Being an effective manager can be challenging as he or she faces difficult business goals while managing an often diverse workforce comprised of Millennials and Baby Boomers, different ethnicities, conflicting personalities and other differences. The success rates aren't encouraging. The Corporate Executive Board estimates that 60% of managers fail or underperform in their first two years. Contrary to this statistic, managers can be successful by building high performing teams. The author draws upon her experience in working with a number of managers at different companies including Hewlett-Packard. The common elements behind high performing teams are managers who lead those teams. They take intentional steps to build their teams and they achieve their business goals. She shares many of those learnings in this book.In the Successful Manager's Roadmap, the author tells the story of Jeremy, a new manager fighting to keep his company's largest customer while dealing with a dysfunctional team. He contends with issues many managers face including sub-par employee performance, poor communication, mistrust, finger pointing and unacceptable team results. Fortunately, he meets Josephine, a legendary manager who helps him develop his own leadership skills and improve the performance of his team in a short period of time. Through this fable, the reader will receive a simple framework to build a winning team including engaging employees, building commitment and delivering results. This takes the manager through the full performance cycle of his or her team, whether it's completion of a major project or a fiscal year. The reader also receives practical tools for common management tasks including giving feedback, hiring great employees and managing performance.Ultimately, this book is intended to help businesses achieve their goals through effective managers who lead their teams to success. Almost as important as the business results are the hard to measure improvements in employee and manager satisfaction in which everyone enjoys walking into work every day and joining their teammates to win.

New Managers

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Publisher : HarperCollins Leadership
ISBN 13 : 1400230152
Total Pages : 161 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis New Managers by : Paul Falcone

Download or read book New Managers written by Paul Falcone and published by HarperCollins Leadership. This book was released on 2022-03-01 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: MASTER YOUR ROLE AS AN EFFECTIVE MANAGER An accessible and practical quick-guide that will help you develop your skills as a manager from Paul Falcone, author of 101 Difficult Conversations to Have With Your Employees and renowned HR and leadership expert. Being a good manager is not a natural skill for anyone, but it’s an easy-to-learn discipline that will allow you to develop a strong team and create an environment that amplifies the skills of everyone on your team. This book breaks down the basics of each aspect that new managers struggle with most. New Managers covers key leadership topics facing any manager, including: Coaching and Mentoring Employees Inspiring Employee Engagement Fostering Teamwork to Encourage Innovation Mastering the Art of Active Listening Becoming an Effective Communicator Establishing Key Metrics to Drive Business Forward How to Create a Positive Relationship Between Yourself and HR And, Much More This quick-guide is an indispensable resource that will guide managers of all levels in becoming their team’s favorite boss.

Work Engagement

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Publisher : Psychology Press
ISBN 13 : 1136980881
Total Pages : 218 pages
Book Rating : 4.1/5 (369 download)

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Book Synopsis Work Engagement by : Arnold B. Bakker

Download or read book Work Engagement written by Arnold B. Bakker and published by Psychology Press. This book was released on 2010-04-05 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides the most thorough view available on this new and intriguing dimension of workplace psychology, which is the basis of fulfilling, productive work. The book begins by defining work engagement, which has been described as ‘an opposite to burnout,’ following its development into a more complex concept with far reaching implications for work-life. The chapters discuss the sources of work engagement, emphasizing the importance of leadership, organizational structures, and human resource management as factors that may operate to either enhance or inhibit employee’s experience of work. The book considers the implications of work engagement for both the individual employee and the organization as a whole. To address readers’ practical questions, the book provides in-depth coverage of interventions that can enhance employees’ work engagement and improve management techniques. Based upon the most up-to-date research by the foremost experts in the world, this volume brings together the best knowledge available on work engagement, and will be of great use to academic researchers, upper level students of work and organizational psychology as well as management consultants.

Making the Team

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Publisher : Prentice Hall
ISBN 13 : 9780131327870
Total Pages : 372 pages
Book Rating : 4.3/5 (278 download)

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Book Synopsis Making the Team by : Leigh L. Thompson

Download or read book Making the Team written by Leigh L. Thompson and published by Prentice Hall. This book was released on 2004 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: For under- and graduate management courses in Organization Behavior, Group Dynamics, or Teamwork. Unites research on groups with practical management principles. The text is organized into: 1) Accurately assessing and improving team performance; 2) Managing the internal dynamics of teams; and 3) Optimising the team within the larger organization.