Taming The Unpredictable

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Taming the Unpredictable

Author : Layna Fischer
Publisher : Future Strategies Inc.
ISBN 13 : 0981987087
Total Pages : 230 pages
Book Rating : 4.9/5 (819 download)

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Book Synopsis Taming the Unpredictable by : Layna Fischer

Download or read book Taming the Unpredictable written by Layna Fischer and published by Future Strategies Inc.. This book was released on 2011-01-01 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Taming the Unpredictable Real World Adaptive Case Management: Case Studies and Practical Guidance "The most valuable assets of a 20th-century company were its production equipment. The most valuable asset of a 21st-century institution, whether business or non-business, will be its knowledge workers and their productivity." Peter F Drucker The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. Taming the Unpredictable presents the logical starting point for understanding how to take advantage of ACM. This book goes beyond talking about concepts, and delivers actionable advice for embarking on your own journey of ACM-driven transformation. In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, legal services, and healthcare, you will find instructive examples for how to transform your own organization.

Mastering the Unpredictable

Author : Keith D. Swenson
Publisher :
ISBN 13 : 9780929652122
Total Pages : 0 pages
Book Rating : 4.6/5 (521 download)

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Book Synopsis Mastering the Unpredictable by : Keith D. Swenson

Download or read book Mastering the Unpredictable written by Keith D. Swenson and published by . This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The facilitation of knowledge work or what is increasingly known as "Case Management" represents the next imperative in office automation. The desire to fully support knowledge workers within the workplace is not new. What's new is that recent advances in Information Technology now make the management of unpredictable circumstances a practical reality. There's now a groundswell of interest in a more flexible, dynamic approach to supporting knowledge work. The facilitation of knowledge work or what is increasingly known as "Case Management" represents the next imperative in office automation. The desire to fully support knowledge workers within the workplace is not new. What's new is that recent advances in Information Technology now make the management of unpredictable circumstances a practical reality. There's now a groundswell of interest in a more flexible, dynamic approach to supporting knowledge work. Here are examples of what recognized experts have have recently written on the topic: Advancing to support more knowledge work is the goal of many organizations, thus there is a new groundswell of activity around unstructured processes. - Jim Sinur, VP of Research, Gartner I think a sea change is coming in the process world. -Connie Moore, Research Vice President, Forrester The sea of change Moore refers to is about technology that is able to support knowledge workers. The work of a knowledge worker is by its nature unpredictable and can not be handled by more formalized process definition techniques. For executives and managers of knowledge workers, "Mastering the Unpredictable" will: Explain the need and why previous technological approaches don't meet the need Explain the current technology gap, and the new technology that can close the gap Lay out the options that can increase the efficiency and effectiveness of their organizations Equip them to best take advantage of this evolving trend"

Taming Uncertainty

Author : Ralph Hertwig
Publisher : MIT Press
ISBN 13 : 0262353148
Total Pages : 489 pages
Book Rating : 4.2/5 (623 download)

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Book Synopsis Taming Uncertainty by : Ralph Hertwig

Download or read book Taming Uncertainty written by Ralph Hertwig and published by MIT Press. This book was released on 2019-08-13 with total page 489 pages. Available in PDF, EPUB and Kindle. Book excerpt: An examination of the cognitive tools that the mind uses to grapple with uncertainty in the real world. How do humans navigate uncertainty, continuously making near-effortless decisions and predictions even under conditions of imperfect knowledge, high complexity, and extreme time pressure? Taming Uncertainty argues that the human mind has developed tools to grapple with uncertainty. Unlike much previous scholarship in psychology and economics, this approach is rooted in what is known about what real minds can do. Rather than reducing the human response to uncertainty to an act of juggling probabilities, the authors propose that the human cognitive system has specific tools for dealing with different forms of uncertainty. They identify three types of tools: simple heuristics, tools for information search, and tools for harnessing the wisdom of others. This set of strategies for making predictions, inferences, and decisions constitute the mind's adaptive toolbox. The authors show how these three dimensions of human decision making are integrated and they argue that the toolbox, its cognitive foundation, and the environment are in constant flux and subject to developmental change. They demonstrate that each cognitive tool can be analyzed through the concept of ecological rationality—that is, the fit between specific tools and specific environments. Chapters deal with such specific instances of decision making as food choice architecture, intertemporal choice, financial uncertainty, pedestrian navigation, and adolescent behavior.

Best Practices for Knowledge Workers

Author : Sandy Kemsley
Publisher : Future Strategies Inc.
ISBN 13 :
Total Pages : 257 pages
Book Rating : 4./5 ( download)

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Book Synopsis Best Practices for Knowledge Workers by : Sandy Kemsley

Download or read book Best Practices for Knowledge Workers written by Sandy Kemsley and published by Future Strategies Inc.. This book was released on 2019-10-23 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Best Practices for Knowledge Workers describes ACM in the current era of digitization, Internet of Things (IoT), artificial intelligence (AI), intelligent BPMS and BPM Everywhere. You will learn how support of adaptive, data-driven processes empowers knowledge workers to know in real-time what is happening at the edge points, and to take actions through the combination of rule-driven guidance and their own know-how. It is not a traditionally-automated system but intelligent automation, where technology doesn’t merely replace human decision-making but extends the reach of the knowledge worker; making IoT data actionable. As Sandy Kemsley points out in her foreword: As adaptive case management (ACM) systems mature, we are moving beyond simple systems that allow knowledge workers to define ad hoc processes, to creating more intelligent systems that support and guide them. Knowledge workers still need to dynamically add information, define activities and collaborate with others in order to get their work done, but those are now just the table stakes in a world of big data and intelligent agents. To drive innovation and maintain operational efficiencies, we need to augment case work – typically seen as relying primarily on human intelligence – with machine intelligence. In other words, we need intelligent ACM. Highly predictable work is easy to support using traditional programming techniques, while unpredictable work cannot be accurately scripted in advance, and thus requires the involvement of the knowledge workers themselves. The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, state services, and healthcare, you will find instructive examples for how to transform your own organization. This important book follows these ground-breaking best-sellers on ACM; Thriving on Adaptability, Empowering Knowledge Workers, Taming the Unpredictable, How Knowledge Workers Get Things Done, and Mastering the Unpredictable and provides important papers by thought-leaders in this field, together with practical examples, detailed ACM case studies and product reviews.

BPMN 2.0 Handbook Second Edition

Author : Stephen A. White
Publisher : Future Strategies Inc.
ISBN 13 : 098497640X
Total Pages : 290 pages
Book Rating : 4.9/5 (849 download)

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Book Synopsis BPMN 2.0 Handbook Second Edition by : Stephen A. White

Download or read book BPMN 2.0 Handbook Second Edition written by Stephen A. White and published by Future Strategies Inc.. This book was released on 2011-12-01 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examines what's new and updated in BPMN 2.0 and look at interchange, best practice, analytics, conformance, optimization, choreography from a technical perspective. Also addresses the business imperative for widespred adoption of the standard by examining best practice guidelines, BPMN busines strategy and the human interface including real-life case studies. Other chapters tackle the practical aspects of making BPMN model executable and the basic time-line analysis of a BPMN model.

Beyond Wild and Tame

Author : Alex C. Oehler
Publisher : Berghahn Books
ISBN 13 : 1789206790
Total Pages : 214 pages
Book Rating : 4.7/5 (892 download)

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Book Synopsis Beyond Wild and Tame by : Alex C. Oehler

Download or read book Beyond Wild and Tame written by Alex C. Oehler and published by Berghahn Books. This book was released on 2020-04-09 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Responding to recent scholarship, this book examines animal domestication and offers a Soiot approach to animals and landscapes, which transcends the wild-tame dichotomy. Following herder-hunters of the Eastern Saian Mountains in southern Siberia, the author examines how Soiot and Tofa households embrace unpredictability, recognize sentience, and encourage autonomy in all their relations with animals, spirits, and land features. It is an ethnography intended to help us reinvent our relations with the earth in unpredictable times.

Enterprise Information Systems

Author : Slimane Hammoudi
Publisher : Springer
ISBN 13 : 3319291335
Total Pages : 662 pages
Book Rating : 4.3/5 (192 download)

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Book Synopsis Enterprise Information Systems by : Slimane Hammoudi

Download or read book Enterprise Information Systems written by Slimane Hammoudi and published by Springer. This book was released on 2016-02-02 with total page 662 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains revised papers from the 17th International Conference on Enterprise Information Systems, ICEIS 2015, held in Barcelona, Spain, in April 2015. The 31 papers presented in this volume were carefully reviewed and selected from a total of 327 submissions. The book also contains one full-paper invited talk. The selected papers reflect state-of-the-art research that is oriented toward real-world applications and highlight the benefits of information systems and technology for industry and services. They are organized in topical sections on databases and information systems integration, artificial intelligence and decision support systems, information systems analysis and specification, software agents and Internet computing, human–computer interaction, and enterprise architecture.

The Taming Of The Tights (The Misadventures of Tallulah Casey, Book 3)

Author : Louise Rennison
Publisher : HarperCollins UK
ISBN 13 : 000747640X
Total Pages : 276 pages
Book Rating : 4.0/5 (74 download)

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Book Synopsis The Taming Of The Tights (The Misadventures of Tallulah Casey, Book 3) by : Louise Rennison

Download or read book The Taming Of The Tights (The Misadventures of Tallulah Casey, Book 3) written by Louise Rennison and published by HarperCollins UK. This book was released on 2013-07-04 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Let your tights run wild and free in the hilarious conclusion to this laugh-out-loud series. From the original Queen of Comedy!

Business and Dynamic Change

Author : Keith D. Swenson
Publisher : Future Strategies Inc.
ISBN 13 :
Total Pages : 233 pages
Book Rating : 4./5 ( download)

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Book Synopsis Business and Dynamic Change by : Keith D. Swenson

Download or read book Business and Dynamic Change written by Keith D. Swenson and published by Future Strategies Inc.. This book was released on 2019-10-23 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: The chapters in this book are contributed by visionaries who see the need for business leaders to define their organizations to be agile and robust in the face of external changes. The goal is to build something knowing that it will be changed; so that you have no need to go back to the metaphorical drawing board for every market condition change. In his Foreword, Keith Swenson asks you, "Consider what it means to say that the business will adapt in the face of external changes. The business architecture is not simply a model that specifies how to run the business for now and the next few years. The people making the architecture cannot know the pressures that will be faced. Instead, it must support leaders and executives within the organization to make consistently good decisions on how to adapt their practices. The architecture is not a plan that anticipates all the decisions; instead it embodies a set of core guiding principles that enable decision-making." Understand that the term “business” used this way is not limited to for-profit enterprises but includes all forms of organizations that have a strategic need to accomplish goals. Pragmatically speaking, business architecture is the conceptual understanding that people have on why particular choices were made in forming the organization in a particular way. This book will help you understand your options and how to relate them to your own organization.

Intelligent Adaptability

Author : Sandy Kemsley
Publisher : Future Strategies Inc.
ISBN 13 :
Total Pages : 165 pages
Book Rating : 4./5 ( download)

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Book Synopsis Intelligent Adaptability by : Sandy Kemsley

Download or read book Intelligent Adaptability written by Sandy Kemsley and published by Future Strategies Inc.. This book was released on 2019-10-24 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Intelligent Adaptability describes how ACM is emerging in the era of machine intelligence and automation technologies, including Big Data, digitization, Internet of Things (IoT), artificial intelligence (AI), intelligent BPMS and BPM Everywhere. WfMC Chair, Keith Swenson states; “A platform for digital transformation brings a number of different capabilities together: processes, agents, integration, analytics, decisions, and—perhaps most important—case management.” In this book, you will learn how support of adaptive, data-driven processes empowers knowledge workers to know in real-time what is happening at the edge points, and to take actions through the combination of rule-driven guidance and their own know-how. It is not a traditionally-automated system but intelligent adaptability, where technology doesn’t replace human decision-making but extends the reach of the knowledge worker; making data actionable. In award-winning case studies covering industries as a diverse as law enforcement, public safety, transportation, insurance, banking, state services and healthcare, you will find instructive examples for how to transform your own organization. Leading industry analysts study the awards entries for emerging industry trends. Read the chapter, The Seven Trends Impacting The Case Management Landscape by Connie Moore, Digital Clarity Group. This important book follows these ground-breaking best-sellers on ACM; Best Practices for Knowledge Workers, Thriving on Adaptability, Empowering Knowledge Workers, Taming the Unpredictable, How Knowledge Workers Get Things Done, and Mastering the Unpredictable and provides important papers by thought-leaders in this field, together with practical examples.

Empowering Knowledge Workers

Author : Layna Fischer
Publisher : Future Strategies Inc.
ISBN 13 : 0984976477
Total Pages : 220 pages
Book Rating : 4.9/5 (849 download)

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Book Synopsis Empowering Knowledge Workers by : Layna Fischer

Download or read book Empowering Knowledge Workers written by Layna Fischer and published by Future Strategies Inc.. This book was released on 2013-12-01 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Empowering Knowledge Workers describes the work of managers, decision makers, executives, doctors, lawyers, campaign managers, emergency responders, strategists, and many others who have to think for a living. These are people who figure out what needs to be done, at the same time that they do it, and a new approach to support this kind of worker presents the logical starting point for understanding how to take advantage of ACM.

Business Rules: Management and Execution

Author : Gladys S.W. Lam
Publisher : Future Strategies Inc.
ISBN 13 : 0986321486
Total Pages : 187 pages
Book Rating : 4.9/5 (863 download)

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Book Synopsis Business Rules: Management and Execution by : Gladys S.W. Lam

Download or read book Business Rules: Management and Execution written by Gladys S.W. Lam and published by Future Strategies Inc.. This book was released on 2020-03-17 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business rules describe the operations, definitions and constraints that apply to an organization. Business rules can apply to people, processes, corporate behavior and computing systems in an organization, and are put in place to help the organization achieve its goals. Business Rules: Why Should You Use Them? This book helps corporate business readers to understand the meaning and impact of Business Rules within a variety of applications or scenarios such as: Why and how to use a rules-based approach to validate, transform, recalculate, and remediate complex applications The art of managing rules and terminology in a consistent, business-friendly, and shareable way How to use a rules engine to achieve uniformity, consistency, continuous monitoring, transparency, flexibility, forecasting etc. Key technologies, vendors and implementers in this ecosystem.

Social BPM

Author : Keith D. Swenson
Publisher : Future Strategies Inc.
ISBN 13 : 1461146305
Total Pages : 251 pages
Book Rating : 4.4/5 (611 download)

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Book Synopsis Social BPM by : Keith D. Swenson

Download or read book Social BPM written by Keith D. Swenson and published by Future Strategies Inc.. This book was released on 2011-01-01 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Management and Workflow are, by their very nature, social activities. The collaboration and communication patterns that are now increasingly referred to as "social computing" were also fundamental to the BPM and workflow models of the early 1990s. Yet it has been the recent explosion of social computing and accompanying success of social production, from Linux to Wikipedia, and Facebook to Twitter, which have had the most dramatic impact on collaboration in business environments. Today we see the transformation of both the look and feel of BPM technologies along the lines of social media, as well as the increasing adoption of social tools and techniques democratizing process development and design. It is along these two trend lines; the evolution of system interfaces and the increased engagement of stakeholders in process improvement, that Social BPM has taken shape. Table of Contents The Quantum Organization: How Social Technology will Displace the Newto-nian view The Role of Trust and Reputation in Social BPM Change Management Processes How to Link BPM Governance and Social Collaboration through an Adaptive Paradigm Leveraging Social BPM for Enterprise Transformation BPM, Social Technology, Collaboration and the Workplace of the Future A Model-Driven Approach to Social BPM Applications How Social Technologies Enhance the BPM Experience for all Partici-pants Voice of the Network Through Social BPM Evidence-Based Service; Listening to Customers to Improve Customer-Service Processes Taking Channel and Distribution Management Social and Contextual Social Technology Makes the World a Better Place: Pro Bono BPM Dynamic Clinical Pathways Adaptive Case Management for Medical Profes-sionals A Case Study of BPM in a Kaizen Environment Next Generation Social Media: Alignment of Business Processes & Social In-telligence Next Generation BPM Suites: Social and Collaborative Directories and Appendices include Glossary of Social BPM Terms

Taming The Demon

Author : Doranna Durgin
Publisher : HarperCollins Australia
ISBN 13 : 1488736065
Total Pages : 160 pages
Book Rating : 4.4/5 (887 download)

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Book Synopsis Taming The Demon by : Doranna Durgin

Download or read book Taming The Demon written by Doranna Durgin and published by HarperCollins Australia. This book was released on 2013-09-01 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Their passion threatens her life and his tortured soul.... Devin James wields a demon blade. Or does the demon blade wield him? The bond between man and steel is soul deep, the source of Devin's power and an ever-present torment. Struggling against the evil forged within the blade, Devin patrols the dark streets of Albuquerque, searching for innocents to rescue. That's how he finds Natalie Chambers.... Natalie is sure that helping Devin is another in a long series of very bad decisions, but she can't abandon the man who saved her life—a man who believes that the demon blade might turn him into a monster. And she is powerless to resist their fierce attraction. Love is their only chance at salvation. Can they now find the courage to take that chance? And can they keep the blade from the man who would destroy them both?

Delivering BPM Excellence

Author : Layna Fischer
Publisher : Future Strategies Inc.
ISBN 13 : 0981987095
Total Pages : 186 pages
Book Rating : 4.9/5 (819 download)

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Book Synopsis Delivering BPM Excellence by : Layna Fischer

Download or read book Delivering BPM Excellence written by Layna Fischer and published by Future Strategies Inc.. This book was released on 2011-11-01 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book publicizes the winning case studies from the annual BPM awards. Now in their 19th year, the Global Awards for Excellence in BPM and Workflow recognize organizations that excel in implementing innovative Business Process Management solutions to meet strategic business objectives.

Taming the Atlantic

Author : Dag Pike
Publisher : Pen and Sword
ISBN 13 : 1526700859
Total Pages : 320 pages
Book Rating : 4.5/5 (267 download)

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Book Synopsis Taming the Atlantic by : Dag Pike

Download or read book Taming the Atlantic written by Dag Pike and published by Pen and Sword. This book was released on 2017-11-30 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Atlantic Ocean has been and remains an often deadly challenge to mankind. This delightful and informative book chronicles the history of attempt to cross its hostile surface from the early days of sail to the most recent record breaking attempts in small ultra-fast craft. In between there have been fascinating sagas connected to pioneering discovery, the slave trade, mass emigration, the glamour and luxury of the famous shipping lines and war.The Atlantic has often been the testing ground for the latest technology and design. All this and more, such as navigation techniques and advance weather forecasting are covered. Despite mans best and most ingenious efforts all too often the Worlds toughest ocean comes out on top and, while it is today a major trade route, it remains one of the most daunting maritime challenges.

Delivering the Customer-centric Organization

Author : Layna Fischer
Publisher : Future Strategies Inc.
ISBN 13 : 0984976434
Total Pages : 200 pages
Book Rating : 4.9/5 (849 download)

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Book Synopsis Delivering the Customer-centric Organization by : Layna Fischer

Download or read book Delivering the Customer-centric Organization written by Layna Fischer and published by Future Strategies Inc.. This book was released on 2012-01-01 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer-centric organizations are concerned about shrinking volumes of business, stiffer competition and ever-more demanding consumer expectations which have increased pressure on the bottom line. The ability to successfully manage the customer value chain across the life cycle of a customer is the key to the survival of any company today. Business processes must react to changing and diverse customer needs and interactions to ensure efficient and effective outcomes. This important book looks at the shifting nature of consumers and the workplace, and how BPM and associated emergent technologies will play a part in shaping the companies of the future. BPM's promises are real, but the path to success is littered with pitfalls and shortcuts to failure. Best practices can help you avoid them. If you are just embarking on using its methods and tools, these authors have a wealth of experience to learn from and build on. Whether you are a business manager or an Information Technology practitioner, this special collection will provide valuable information about what BPM can do for you-and how to apply it.