Managing Difficult People in a Week

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Author :
Publisher : Teach Yourself
ISBN 13 : 1471800369
Total Pages : 109 pages
Book Rating : 4.4/5 (718 download)

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Book Synopsis Managing Difficult People in a Week by : David Cotton

Download or read book Managing Difficult People in a Week written by David Cotton and published by Teach Yourself. This book was released on 2014-01-31 with total page 109 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Difficult People In A Week is a simple and straightforward guide to being a better manager, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you'll discover the insider secrets you need to know in order to successfully manage difficult people. This book introduces you to the main themes and ideas of managing difficult people, giving you a basic knowledge and understanding of the key concepts, together with practical and thought-provoking exercises. Whether you choose to read it in a week or in a single sitting, Managing Difficult People In A Week is your fastest route to success: Sunday: Understanding and preventing difficult behaviour Monday: Developing your skills for managing difficult people Tuesday: More advanced skills for managing difficult people Wednesday: Managing specific types of difficult behaviour Thursday: Feedback that works and critical converstions Friday: Managing conflict Saturday: Getting support and escalating issues ABOUT THE SERIES In A Week books are for managers, leaders, and business executives who want to succeed at work. From negotiating and content marketing to finance and social media, the In A Week series covers the business topics that really matter and that will help you make a difference today. Written in straightforward English, each book is structured as a seven-day course so that with just a little work each day, you will quickly master the subject. In a fast-changing world, this series enables readers not just to get up to speed, but to get ahead.

Dealing With Difficult People In A Week

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Author :
Publisher : Teach Yourself
ISBN 13 : 1444158856
Total Pages : 104 pages
Book Rating : 4.4/5 (441 download)

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Book Synopsis Dealing With Difficult People In A Week by : Naomi Langford-Wood

Download or read book Dealing With Difficult People In A Week written by Naomi Langford-Wood and published by Teach Yourself. This book was released on 2012-07-06 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ability to deal with difficult people is crucial to anyone who wants to advance their career. Written by Brian Salter and Naomi Langford-Wood, leading experts on dealing with difficult people as both coaches and practitioners, this book quickly teaches you the insider secrets you need to know to in order to overcome the barriers presented by difficult colleagues or customers. The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience. So what are you waiting for? Let this book put you on the fast track to success!

Successfully Dealing with Difficult People in a Week

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Author :
Publisher :
ISBN 13 : 9780340720769
Total Pages : 88 pages
Book Rating : 4.7/5 (27 download)

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Book Synopsis Successfully Dealing with Difficult People in a Week by : Brian Salter

Download or read book Successfully Dealing with Difficult People in a Week written by Brian Salter and published by . This book was released on 1998 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learning why difficult people behave in the way they do is the first step to reducing your stress levels and operating more successfully as a team. This step-by-step guide encourages managers to look for the warning signs and to analyse what it is that makes others tick.

Dealing with Difficult People in a Week

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Author :
Publisher : Hodder Headline
ISBN 13 : 9780340849651
Total Pages : 89 pages
Book Rating : 4.8/5 (496 download)

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Book Synopsis Dealing with Difficult People in a Week by : Brian Salter

Download or read book Dealing with Difficult People in a Week written by Brian Salter and published by Hodder Headline. This book was released on 2002 with total page 89 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learning what makes difficult people behave in the way they do is the first step in being able to reduce your stress levels and to operate more successfully as a team. This is a step-by-step guide to encourage managers to look for the warning signs and to analyze what it is that makes others tick. This book has beed fully updated for the In a Week 2002 series relaunch.

Coping with Difficult People

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Author :
Publisher : Dell
ISBN 13 : 0440202019
Total Pages : 242 pages
Book Rating : 4.4/5 (42 download)

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Book Synopsis Coping with Difficult People by : Robert M. Bramson, Ph.D.

Download or read book Coping with Difficult People written by Robert M. Bramson, Ph.D. and published by Dell. This book was released on 1988-09-01 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to: Stand up to anyone -- without fighting. Blunt a sniper's attack. Get a clam to talk. Cut off a Sherman tank at the pass. Manage bulldozers. Get stallers off the dime. Move a complainer into a problem-solving mode. Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!

Dealing with Difficult People (HBR Emotional Intelligence Series)

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Author :
Publisher : Harvard Business Press
ISBN 13 : 163369609X
Total Pages : 82 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis Dealing with Difficult People (HBR Emotional Intelligence Series) by : Harvard Business Review

Download or read book Dealing with Difficult People (HBR Emotional Intelligence Series) written by Harvard Business Review and published by Harvard Business Press. This book was released on 2018-04-17 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive. Books in this series are based on the work of experts including: Daniel Goleman Tony Schwartz Nick Morgan Daniel Gilbert This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Dealing With Difficult People

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071487158
Total Pages : 127 pages
Book Rating : 4.0/5 (714 download)

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Book Synopsis Dealing With Difficult People by : Rick Brinkman

Download or read book Dealing With Difficult People written by Rick Brinkman and published by McGraw Hill Professional. This book was released on 2006-04-07 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult

100 Things to Do in Chicago Before You Die

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Author :
Publisher : Reedy Press LLC
ISBN 13 : 168106023X
Total Pages : 158 pages
Book Rating : 4.6/5 (81 download)

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Book Synopsis 100 Things to Do in Chicago Before You Die by : Molly Page

Download or read book 100 Things to Do in Chicago Before You Die written by Molly Page and published by Reedy Press LLC. This book was released on 2016-02-01 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: Soaring skyscrapers, deep-dish pizza, and improv comedy may be what the city is best known for, but they are only the beginning of Chicago’s story. It could take a lifetime to experience everything this one-of-a-kind town has to offer. But what if you only have a few days to explore? You're in luck! The one hundred adventures in this candid insider’s guide promise an authentic taste of the Windy City whether you’re taking a weekend-sized bite or sticking around for the buffet of a lifetime. You’ll find seasonal and themed itineraries to make planning your explorations easier. Discover which blues club locals swear by, pay a visit to a quiet green space hidden in plain sight, or dig in to an ice cream cone piled high with five different flavors! If you’re visiting for the first time, or you’re lucky enough to call Chicago home, these one hundred iconic experiences should top your to-do list. No matter when you visit or how long you stay, as you cross off each item, you’re certain to learn something new and have fun in the process.

Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

Download Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities PDF Online Free

Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071595120
Total Pages : 242 pages
Book Rating : 4.0/5 (715 download)

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Book Synopsis Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities by : Susan Benjamin

Download or read book Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities written by Susan Benjamin and published by McGraw Hill Professional. This book was released on 2007-09-06 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

Understanding and Working with Difficult People

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Author :
Publisher :
ISBN 13 : 9781696740623
Total Pages : 166 pages
Book Rating : 4.7/5 (46 download)

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Book Synopsis Understanding and Working with Difficult People by : Joseph E. Koob II

Download or read book Understanding and Working with Difficult People written by Joseph E. Koob II and published by . This book was released on 2019-10-02 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Understanding and Working with Difficult People" presents the most comprehensive material available about being successful with difficult people. This book is designed to be a practical, accessible introduction to the very broad topic of dealing with difficult people/difficult behaviors. Since every difficult situation is different, the focus here will be on building a basic understanding of how you interact with difficult people, what makes difficult people tick, and the most fundamental skills you can bring to the table to help change these encounters for the better. The best way to be successful with someone who you feel is difficult is to focus on the behaviors that are creating this angst between you. We can be successful dealing with a behavior; it is much harder to be successful with a difficult person. Difficult people try to get us to REACT to their negative behaviors. It is important to realize that you cannot change other people... directly. However, when you change your own behavior, it causes the difficult person to change his/her behavior. This means that when you stop yourself from reacting to a difficult person's negative behavior and RESPOND instead, you have maintained control, self-control. Then you have the ability to choose far better ways to interact with them; ways that will help change their behavior toward you. It does work. You CAN be successful with difficult people and in difficult situations with them!

The Payoff Principle

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Author :
Publisher : Greenleaf Book Group
ISBN 13 : 1626341745
Total Pages : 313 pages
Book Rating : 4.6/5 (263 download)

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Book Synopsis The Payoff Principle by : Alan Zimmerman

Download or read book The Payoff Principle written by Alan Zimmerman and published by Greenleaf Book Group. This book was released on 2015-03-03 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: Where do you hope to go with your life, your career, and your relationships? How will you muster the energy to keep on keeping on, in the good times and the bad? What skills do you have to learn—and then use—to make sure you get the payoffs you really want in your professional life and your personal life? The problem with so many positive-thinking books and self-help routines is that they don’t give you the whole formula. The Payoff Principle gives you that formula—Purpose + Passion + Process = Payoff—and then works as your guidebook, teaching you how to apply the formula to achieve success at work, at home, and everywhere you go. When you find purpose in what you do, exhibit passion for the outcome, and master the process to make it happen, you produce the payoffs you want, need, and deserve. Plenty of people have done exactly that, whether consciously and deliberately or accidently and luckily. But, you don’t have to depend on luck anymore. You have a formula for getting what you want. You have a practical set of strategies guaranteed to deliver greater happiness and success than you’ve ever experienced. All you have to do now is read The Payoff Principle to learn how to implement the formula to experience the new-and-complete you.

The How To Easily Handle Difficult People Handbook: Everything Problem-People Don'T Want You To Know

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 9788177227994
Total Pages : 104 pages
Book Rating : 4.2/5 (279 download)

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Book Synopsis The How To Easily Handle Difficult People Handbook: Everything Problem-People Don'T Want You To Know by : Murray Oxman

Download or read book The How To Easily Handle Difficult People Handbook: Everything Problem-People Don'T Want You To Know written by Murray Oxman and published by John Wiley & Sons. This book was released on 2008-09 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: The How to Easily Handle Difficult People Handbook is an easy-to read text that breaks down the common types of difficult people, what makes them tick and how to successfully communicate and respond to them? Whether you are looking for advice or dealing with a difficult boss or just can t handle your mother-in-law, this book is an inspirational guide that will have you leaving the encounter with a positive attitude and sense of accomplishment.

Dealing with Difficult People

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Author :
Publisher : Hodder & Stoughton
ISBN 13 : 9780340946510
Total Pages : 0 pages
Book Rating : 4.9/5 (465 download)

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Book Synopsis Dealing with Difficult People by : Naomi Langford Wood

Download or read book Dealing with Difficult People written by Naomi Langford Wood and published by Hodder & Stoughton. This book was released on 2009-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Economics.

How to Deal With Difficult People: Powerful Tactics for Dealing With Difficult People (The Art of Dealing With Difficult People - No More Conflict)

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Author :
Publisher : Joseph Wilson
ISBN 13 :
Total Pages : 193 pages
Book Rating : 4.2/5 (28 download)

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Book Synopsis How to Deal With Difficult People: Powerful Tactics for Dealing With Difficult People (The Art of Dealing With Difficult People - No More Conflict) by : Joseph Wilson

Download or read book How to Deal With Difficult People: Powerful Tactics for Dealing With Difficult People (The Art of Dealing With Difficult People - No More Conflict) written by Joseph Wilson and published by Joseph Wilson. This book was released on 2021-11-23 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Negative people are like a bloodsucking virus. They successfully ruin your day with their negative comments and opinions. Mostly abusive and manipulative, they complain about everything easily blame you for every problem. Toxic people are found in the workplace and even at home, but what if you are in a relationship with this person? What if you have to face them every day? What if they are a significant part of your life? Here is a preview of what you'll get... • Difficult people 101: types and characteristics • How to approach difficult people • How to deal with difficult people at work • Effective strategies of dealing with difficult people • And much, much more... Difficult people are difficult in every sense of the word; it is difficult to get along with them, communicate, work, or even live with them. Difficult people normally range from being mildly irritating to being almost impossible to deal with, and the annoying part is that we all have someone in our life that we can describe as difficult. They can be your family members, friends, workmates, or even spouses.

Stoicism Today: Selected Writings Volume 3

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Publisher :
ISBN 13 :
Total Pages : 331 pages
Book Rating : 4.7/5 (759 download)

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Book Synopsis Stoicism Today: Selected Writings Volume 3 by : Gregory Sadler

Download or read book Stoicism Today: Selected Writings Volume 3 written by Gregory Sadler and published by . This book was released on 2021-11-29 with total page 331 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stoicism, a philosophy and set of practices developed in ancient times, commands ever-growing interest. Its present day, students, practitioners, teachers, and scholars adapt it to the challenges of modern life. This third volume brings together fifty pieces previously published in the Stoicism Today blog, ranging from personal essays to conference presentations, from bits of practical advice to history and interpretation, from polemics to symposia grappling with controversies, key issues, and central concepts. There is something for everyone in this volume. The selections in this volume range over a vast array of topics. You will encounter authors applying Stoicism to parenting, medicine, psychotherapy, culinary arts, time-management, exercise and fitness, the emotions, relationships, the workplace, and the environment. Some selections examine useful practices, the nature and scope of the virtues, how to develop equanimity, resilience, and happiness. Comparative studies bring Stoicism into connection with Buddhism, mindfulness, self-help and productivity authors, and modalities of psychotherapy. This book bridges the gaps between philosophical reflection and practical wisdom, between study and interpretation of Stoicism, and its application to present-day issues and problems. The essays in this volume speak to anyone intending to start or to deepen a thoughtful Stoic life in the modern world.

The Artist's Way

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Publisher : Penguin
ISBN 13 : 1101156880
Total Pages : 295 pages
Book Rating : 4.1/5 (11 download)

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Book Synopsis The Artist's Way by : Julia Cameron

Download or read book The Artist's Way written by Julia Cameron and published by Penguin. This book was released on 2002-03-04 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: "With its gentle affirmations, inspirational quotes, fill-in-the-blank lists and tasks — write yourself a thank-you letter, describe yourself at 80, for example — The Artist’s Way proposes an egalitarian view of creativity: Everyone’s got it."—The New York Times "Morning Pages have become a household name, a shorthand for unlocking your creative potential"—Vogue Over four million copies sold! Since its first publication, The Artist's Way phenomena has inspired the genius of Elizabeth Gilbert and millions of readers to embark on a creative journey and find a deeper connection to process and purpose. Julia Cameron's novel approach guides readers in uncovering problems areas and pressure points that may be restricting their creative flow and offers techniques to free up any areas where they might be stuck, opening up opportunities for self-growth and self-discovery. The program begins with Cameron’s most vital tools for creative recovery – The Morning Pages, a daily writing ritual of three pages of stream-of-conscious, and The Artist Date, a dedicated block of time to nurture your inner artist. From there, she shares hundreds of exercises, activities, and prompts to help readers thoroughly explore each chapter. She also offers guidance on starting a “Creative Cluster” of fellow artists who will support you in your creative endeavors. A revolutionary program for personal renewal, The Artist's Way will help get you back on track, rediscover your passions, and take the steps you need to change your life.

Mean Girls at Work: How to Stay Professional When Things Get Personal

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071802053
Total Pages : 209 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Mean Girls at Work: How to Stay Professional When Things Get Personal by : Katherine Crowley

Download or read book Mean Girls at Work: How to Stay Professional When Things Get Personal written by Katherine Crowley and published by McGraw Hill Professional. This book was released on 2012-11-02 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other women Women-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee. Have you dealt with a woman in the workplace who: “Accidentally” excludes you from important meetings? Seems intent on taking you down professionally? Gossips about you with other coworkers? Makes you look bad by missing deadlines? Forms a “pack” of mean girls to make your life miserable? Mean Girls at Work isn’t just about surviving difficult situations. It’s about transforming a toxic relationship into one that benefits and supports both of you. This book is also for women who engage in mean behavior . . . but don’t know it. After all, who hasn’t gossiped about a female coworker? Who hasn’t rolled her eyes in the presence of a woman she doesn’t like? Who hasn’t scanned another woman head to toe—which is just a nonverbal way of saying, “You’ve just been judged”? The authors provide invaluable advice to the more subtle ways of being mean—even if they’re not intended. With a workforce composed of a higher percentage of women than ever, workplace dynamics have changed. Crowley and Elster cover every conceivable scenario, providing critical advice on how to rise above the fray and move forward professionally. Mean Girls at Work is your map to dodging the mines and moving forward in today’s transformed workplace. Praise for Mean Girls at Work “An invaluable suit of armor for surviving nine to five!” —Leil Lowndes, bestselling author of How to Talk to Anyone “If you think the emotional cruelty of comedies like Mean Girls and Heathers doesn’t exist in the real world workplace, think again. In Mean Girls at Work, Katherine Crowley and Kathi Elster valuably chronicle female vs. female predators and offer solid defensive strategies.” —Ann Kreamer, author of It’s Always Personal: Navigating Emotion in the New Workplace “Whether you are in your twenties and just starting your professional career, your midcareer forties, when you are supposed to have figured it out already, or a woman in her fifties or sixties who’s seen it all—this book is a must-read. . . . The authors have finally given women the tools and the sound advice necessary to deal with . . . conflicts that keep us all from succeeding. . . . Carry this book with you to work every day!” —Carolyn Cassin, President, Michigan Women’s Foundation “A must-read for women of all ages in today’s workforce. This book offers what we all need to develop the capacities to endure this ever-changing workplace. We know it is all about relationships and you need the skills outlined in this book to survive and thrive when the Mean Girls attack.” —Kim Harrington, Coordinator, Professional Development and Training, Office of Human Resources, California State University, Sacramento