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Author : Michelle A. Dunn
Publisher : Never Dunn Publishing LLC
ISBN 13 : 9780970664556
Total Pages : 184 pages
Book Rating : 4.6/5 (645 download)
Download or read book Starting a Collection Agency written by Michelle A. Dunn and published by Never Dunn Publishing LLC. This book was released on 2006-06-30 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Jake Halpern
Publisher : Macmillan + ORM
ISBN 13 : 0374711240
Total Pages : 193 pages
Book Rating : 4.3/5 (747 download)
Download or read book Bad Paper written by Jake Halpern and published by Macmillan + ORM. This book was released on 2014-10-14 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Federal Trade Commission receives more complaints about rogue debt collecting than about any activity besides identity theft. Dramatically and entertainingly, Bad Paper reveals why. It tells the story of Aaron Siegel, a former banking executive, and Brandon Wilson, a former armed robber, who become partners and go in quest of "paper"—the uncollected debts that are sold off by banks for pennies on the dollar. As Aaron and Brandon learn, the world of consumer debt collection is an unregulated shadowland where operators often make unwarranted threats and even collect debts that are not theirs. Introducing an unforgettable cast of strivers and rogues, Jake Halpern chronicles their lives as they manage high-pressure call centers, hunt for paper in Las Vegas casinos, and meet in parked cars to sell the social security numbers and account information of unsuspecting consumers. He also tracks a "package" of debt that is stolen by unscrupulous collectors, leading to a dramatic showdown with guns in a Buffalo corner store. Along the way, he reveals the human cost of a system that compounds the troubles of hardworking Americans and permits banks to ignore their former customers. The result is a vital exposé that is also a bravura feat of storytelling.
Author : Michael Miranda
Publisher : Lulu.com
ISBN 13 : 0578011972
Total Pages : 126 pages
Book Rating : 4.5/5 (78 download)
Download or read book The Art of Debt Collections written by Michael Miranda and published by Lulu.com. This book was released on 2008-09-20 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Art of Debt Collections is for any one doing debt recovery using the telephone, be it 1st party, a collection agency, a collection attorney it provides a training system directed towards a successful debt recovery solution. Though attorney collection practices, 1st party, agency collection practices and techniques might differ, this book still applies. A useful training tool for every debt collection agency, debt collection attorney, 1st party creditor and any one involved in debt recovery services or debt collection services. The book doesn't offer an all encompassing debt elimination strategy, debt collection solution or debt collection strategy. Instead it is geared towards the individual collector, the one who is actually on the phone in direct contact with the debtor. The book covers the physiological aspect of debt collection, and a step by step method for the collection debt phone call. The Art of Debt Collections is a must read for every debt collector.
Author : Michelle Dunn
Publisher : Never Dunn Publishing LLC
ISBN 13 : 9780970664501
Total Pages : 100 pages
Book Rating : 4.6/5 (645 download)
Download or read book Starting a Collection Agency written by Michelle Dunn and published by Never Dunn Publishing LLC. This book was released on 2003 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to start and manage a collection service. Everything from state laws to what kind of equipment you will need. Chapters includes: What is a collection agency?; Should I start my own agency:, Legal requirements?; Licenses and Regulations?; Where to find clients?; Fair Debt Collection Practices; Tracing; Equipment software; Buying debt; Bad checks and more!
Author : Robert Herjavec
Publisher : Macmillan
ISBN 13 : 125009223X
Total Pages : 287 pages
Book Rating : 4.2/5 (5 download)
Download or read book You Don't Have to Be a Shark written by Robert Herjavec and published by Macmillan. This book was released on 2016-05-17 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: From bestselling author and Shark Tank star Robert Herjavec comes a business book in which he transcends the business world, helping us all learn the art of persuasion in order to get ahead in our personal and professional lives. A Wall Street Journal Bestseller! Many people assume that effective sales ability demands a unique personality and an aggressive attitude. It's not true, and Robert Herjavec is proof. Known as the "Nice Shark" on the ABC's Emmy Award-winning hit show SHARK TANK, Robert Herjavec is loved by viewers, who respond to his affable nature. He has developed an honest and genuine approach to life and selling that has set him apart from his cut-throat colleagues, and rewarded him with a degree of wealth measured in hundreds of millions of dollars. In You Don't Have to Be a Shark, Robert transcends pure sales technique and teaches "non-business people" what they need to know in order to sell themselves successfully. We are each our own greatest asset, and in order to achieve our goals, we need to be able to communicate with others, position ourselves and even look the part. Robert's philosophy is simple: Great salespeople are made, not born, and no one achieves success in life without knowing how to sell. Entertaining, enlightening and effective, You Don't Have to Be a Shark will reveal the secrets of one of North America's most successful businessmen, who also happens to be one of today's most prominent TV personalities, delivered in a friendly, down-to-earth manner, and filled with anecdotes and observations to support its hard-nosed advice.
Author :
Publisher :
ISBN 13 : 9781602482104
Total Pages : 0 pages
Book Rating : 4.4/5 (821 download)
Download or read book Surviving Debt written by and published by . This book was released on 2024 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : A. Michael Coleman
Publisher : John Wiley & Sons
ISBN 13 : 047148394X
Total Pages : 306 pages
Book Rating : 4.4/5 (714 download)
Download or read book Collection Management Handbook written by A. Michael Coleman and published by John Wiley & Sons. This book was released on 2004-04-26 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: You don’t have to be gifted to be a great credit collector. All you need is a desire to learn from the best.. . . and that’s the level of expertise this exhaustively researched volume puts right at your fingertips. The Collection Management Handbook puts you on the fast track to becoming a debt recovery dynamo. Drawing on actual cases from the collection industry’s top achievers, this expanded edition redefines collection methodology. Focusing on multiple avenues of strategic creditor recourse, it goes beyond yesterday’s dunning notices, showing you how to extract money from the most hard-to-reach nonpaying customers. Order your copy today!
Author :
Publisher : Never Dunn Publishing LLC
ISBN 13 : 0970664540
Total Pages : 66 pages
Book Rating : 4.9/5 (76 download)
Download or read book The First book of Effective Collection Agency Letters & Forms written by and published by Never Dunn Publishing LLC. This book was released on with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Benjamin Dover
Publisher :
ISBN 13 : 9781880925003
Total Pages : 160 pages
Book Rating : 4.9/5 (25 download)
Download or read book Stop It! written by Benjamin Dover and published by . This book was released on 1992 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discusses what legal and illegal collection tactics are and describes how to stop the illegal methods by using letters, forms, and other means.
Author : John Jantsch
Publisher : Penguin
ISBN 13 : 1101619929
Total Pages : 258 pages
Book Rating : 4.1/5 (16 download)
Download or read book Duct Tape Selling written by John Jantsch and published by Penguin. This book was released on 2014-05-15 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many of the areas that salespeople struggle with these days have long been the domain of marketers, according to bestselling author John Jantsch. The traditional business model dictates that marketers own the message while sellers own the relationships. But now, Jantsch flips the usual sales approach on its head. It’s no longer enough to view a salesperson’s job as closing. Today’s superstars must attract, teach, convert, serve, and measure while developing a personal brand that stands for trust and expertise. In Duct Tape Selling, Jantsch shows how to tackle a changing sales environment, whether you’re an individual or charged with leading a sales team. You will learn to think like a marketer as you: Create an expert platform Become an authority in your field Mine networks to create critical relationships within your company and among your clients Build and utilize your Sales Hourglass Finish the sale and stay connected Make referrals an automatic part of your process As Jantsch writes: “Most people already know that the days of knocking on doors and hard-selling are over. But as I travel around the world speaking to groups of business owners, marketers, and sales professionals, the number one question I’m asked is, ‘What do we do now?’ “I’ve written this book specifically to answer that question. At the heart of it, marketing and sales have become activities that no longer simply support each other so much as feed off of each other’s activity. Sales professionals must think and act like marketers in order to completely reframe their role in the mind of the customer.”
Author : Harold A. Wallace
Publisher :
ISBN 13 :
Total Pages : 200 pages
Book Rating : 4.:/5 (3 download)
Download or read book Starting and Managing a Small Credit Bureau and Collection Service written by Harold A. Wallace and published by . This book was released on 1959 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Edward Joseph Halloran
Publisher : McGraw-Hill Companies
ISBN 13 : 9780844235691
Total Pages : 0 pages
Book Rating : 4.2/5 (356 download)
Download or read book Credit and Collection Letters Ready to Go! written by Edward Joseph Halloran and published by McGraw-Hill Companies. This book was released on 1997-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Perfect for small business owners and others in credit sensitive professions, this guide offers everything you need to control bad debt and collect the maximum amount of money with the minimum amount of effort.
Author : Kristie Lorette
Publisher : Atlantic Publishing Company
ISBN 13 : 1601382839
Total Pages : 290 pages
Book Rating : 4.6/5 (13 download)
Download or read book How to Open & Operate a Financially Successful Collection Agency Business written by Kristie Lorette and published by Atlantic Publishing Company. This book was released on 2014-07-21 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: According to the U.S. Department of Labor, the median annual income for someone in the collection industry is $29,000 and, as a business owner, you could make even more. The Department also suggests that the industry is expected to grow 18 to 26 percent by 2014. Working in the collection agency business requires patience, empathy, a commitment to excellent customer service, and superb negotiation skills. If you are thinking of opening a collection agency business, then we have a book that can guide you through the process, providing all of the insider tips needed to get started in a minimal amount of time, with a minimal amount of money. Whether you will be operating out of your home or you are looking to buy or rent office space, this book can help you with a wealth of start-up information, from how to form and name your business to deciding if this will be a joint venture or if you would rather work solo. Valuable information on forming a Partnership, LLC, Corporation, or becoming a Sole Proprietor, the four types of business formation, is included, as well as the legal implications of each. With all of the federal and state laws governing the industry, opening your own collection agency can quickly become a nightmare, and for that reason, you will be provided with the most up-to-date information on the Fair Debt Collection Practices Act, as well as a listing of laws state-by-state that may supersede this federal act. Many states, and even cities, require third-party agencies to be licensed and/or bonded, so you will be provided a wealth of information on all requirements so that you can knowledgably, and legally, operate your business with peace of mind. A complete checklist of all of the start-up equipment that you will need is provided, as well as a sample budgeting sheet to allow you to gauge start-up costs. You will learn about potential risks that you take in opening a collection agency and how a collection lawyer can help settle debts when you are unable to. You will learn the difference between first and third-party agencies, the different methods in which you can expect to be paid by creditors, tips and tricks to gaining clients, and the advantages of the debt buying method. This complete manual will arm you with everything you need, including sample business forms; contracts; worksheets and checklists for planning, opening, and running day-to-day operations; lists; plans and layouts; and dozens of other valuable, timesaving tools of the trade that no business owner should be without. A special chapter on customer service is provided, with tips on communicating with debtors in a non-threatening manner. While providing detailed instruction and examples, the author leads you through every detail that will bring success. You will learn how to draw up a winning business plan (the companion CD-ROM has the actual business plan you can use in Microsoft Word
Author : Michelle Dunn
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781482084894
Total Pages : 0 pages
Book Rating : 4.0/5 (848 download)
Download or read book Telephone Collection Call Scripts and How to Respond to Excuses written by Michelle Dunn and published by Createspace Independent Publishing Platform. This book was released on 2013-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: As someone who has made thousands upon thousands of debt collection calls as a credit manager and first party collector and as an agency owner and third party collector, I wanted to share what I know about making these calls so that you can improve on your calls. To take the fear out of it, just remember that making a collection call is like making a customer service call. You are calling about a problem with the account and you just want to resolve it. You will learn what common excuses people give and what you can say to them in order to keep the call moving in the right direction and not going off track. You will learn how to notice a red flag with an account that you are calling and be able to avoid disaster by taking specific steps based on your knowledge of what is happening with that particular account. This book will help anyone who owns a business and needs to call customers that are past due. It will help accounts receivable clerks who make calls to delinquent accounts; it will help credit managers who make collection calls or "your account is on credit hold" calls. This book will also help collectors who work for a third party collection agency. This book is meant to be a guide for bill collectors. I have shared with you actual and specific steps I have taken in my years of doing collection work that have worked well for me. I have found that when making collection calls and dealing with excuses, you must be firm, tread lightly, have compassion and treat the account carefully. Treat the account (not the customer) like a child who needs your guidance and help to get this paid. This has worked very well for me and I have successfully collected more money than other collectors based on following these steps.
Author : Mike Cardoza
Publisher :
ISBN 13 : 9781633850743
Total Pages : 62 pages
Book Rating : 4.8/5 (57 download)
Download or read book The Secret World of Debt Collection written by Mike Cardoza and published by . This book was released on 2015 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Michelle Dunn
Publisher : Createspace Independent Pub
ISBN 13 : 9781482023404
Total Pages : 100 pages
Book Rating : 4.0/5 (234 download)
Download or read book Starting a Collection Agency Faq's written by Michelle Dunn and published by Createspace Independent Pub. This book was released on 2013-01-01 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: Starting a collection agency? Do you have questions about Starting your Collection Agency? You are not alone! I receive questions every day from people like you who are starting their own collection agencies and who need some guidance, answers and support. Finally! I have compiled those questions and my answers all together for you in an easy to read e-book designed to help you find the answers to the most commonly asked questions about starting a collection agency.
Author : Victoria Ring
Publisher : Pearson Educación
ISBN 13 : 9780976159179
Total Pages : 356 pages
Book Rating : 4.1/5 (591 download)
Download or read book How to Start a Virtual Bankruptcy Assistant Service written by Victoria Ring and published by Pearson Educación. This book was released on 2006 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this guide to working as a virtual bankruptcy assistant for attorneys nationwide are self-tests, extensive training, marketing techniques, website resources, and a legal dictionary relating to this field. Book purchasers receive ongoing training and support through teleconferences sponsored by the author. (Legal Reference/Law Profession)
