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Special Issue Business Excellence And Quality Management Systems
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Book Synopsis The SAGE Encyclopedia of Quality and the Service Economy by : Su Mi Dahlgaard-Park
Download or read book The SAGE Encyclopedia of Quality and the Service Economy written by Su Mi Dahlgaard-Park and published by SAGE Publications. This book was released on 2015-05-29 with total page 992 pages. Available in PDF, EPUB and Kindle. Book excerpt: Society, globally, has entered into what might be called the “service economy.” Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. Services permeate all aspects of peoples’ lives and are becoming inseparable from most aspects of economic activity. “Quality management” has been a dominating managerial practice since World War II. With quality management initially associated with manufacturing industries, one might assume the relevance of quality management might decrease with the emergence of the service economy. To the contrary, the emergence of the service economy strengthened the importance of quality issues, which no longer are associated only with manufacturing industries but are increasingly applied in all service sectors, as well. Today, we talk not only about product or service quality but have even expanded the framework of quality to quality of life and quality of environment. Thus, quality and services have emerged in parallel as closely interrelated fields. The Encyclopedia of Quality and the Service Economy explores such relevant questions as: What are the characteristics, nature, and definitions of quality and services? How do we define quality of products, quality of services, or quality of life? How are services distinguished from goods? How do we measure various aspects of quality and services? How can products and service quality be managed most effectively and efficiently? What is the role of customers in creation of values? These questions and more are explored within the pages of this two-volume, A-to-Z reference work.
Book Synopsis Strategic Costs of Quality Management Systems in Chinese Business Enterprises by : Zhijun Lin
Download or read book Strategic Costs of Quality Management Systems in Chinese Business Enterprises written by Zhijun Lin and published by Cambridge Scholars Publishing. This book was released on 2023-07-11 with total page 471 pages. Available in PDF, EPUB and Kindle. Book excerpt: This monograph presents up-to-date research on contemporary developments in costs of quality (CoQ) management in the context of China’s business environment. The conceptual issues of strategic CoQ management are systematically examined in light of relevant literature on various industrial countries, particularly China. Current applications and experience of strategic CoQ management practices in some Chinese business enterprises are summarized based on field investigations and case studies. This book is particularly relevant for quality control and financial management professionals and senior business executives, helping them to comprehend the important role of strategic CoQ management, and to practically adopt it, in the enhancement of product and service quality and the improvement of business performance. This book will also serve as an informative source for academic and vocational training programs on quality management and CoQ management in both developed and developing countries.
Book Synopsis Managerial Perspective to Operational Excellence by : Atul Tripathi
Download or read book Managerial Perspective to Operational Excellence written by Atul Tripathi and published by CRC Press. This book was released on 2021-06-07 with total page 121 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the current age of manufacturing revival in the U.S. and other developed countries, companies are looking for ways to maintain or gain advantage over competitors from low-cost countries. This book presents a firsthand account of actual projects in three different industries to help leaders and middle managers structure their own turnaround or improvement projects. The book uses a case-based approach for Lean implementation and presents a summary of lessons learned and insights on change management. It includes examples of Robotic Process Automation concepts used in manufacturing and offers several examples of analytical tools used to solve operations management problems. The first-person, story-based approach makes this book an engaging read for operations leaders and middle management in the areas of quality management, engineering management, business management, and manufacturing, as well as postgraduate students.
Book Synopsis Articles in ITJEMAST V13(10) 2022 by :
Download or read book Articles in ITJEMAST V13(10) 2022 written by and published by International Transaction Journal of Engineering, Management, & Applied Sciences & Technologies. This book was released on with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Published articles in ITJEMAST V13(10)
Book Synopsis Construction Quality Management by : Tim Howarth
Download or read book Construction Quality Management written by Tim Howarth and published by Routledge. This book was released on 2012-03-15 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Written in line with the ISO 9001:2008 standard, this textbook provides a comprehensive evaluation of quality management systems and tools. Their effectiveness in achieving construction project objectives is explored, as well as applications in corporate performance enhancement for business types across the bult environment. Self test questions and case studies are included to help the student and professional alike"--
Book Synopsis Leading Continuous Improvement Projects by : Fernando Gonzalez Aleu
Download or read book Leading Continuous Improvement Projects written by Fernando Gonzalez Aleu and published by CRC Press. This book was released on 2020-02-10 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a reference for continuous improvement project (CIP) leaders/facilitators in manufacturing and service organizations, students (undergraduate and graduate), academics responsible for managing senior projects (Capstone Projects) and teaching quality courses, and researchers interested in how organizations could produce more effective and efficient continuous improvement initiatives and projects. The authors collected and analyzed information and results from CIPs they facilitated or co-advised, such as the improvement of the service level in a bottle manufacturing organization, reduction of changeover in a brewery manufacturing organization, reduction of ambulance response time, and reduction of scrap in a steel transformation manufacturing organization. Many of the CIPs were previously part of award-winning white papers documenting critical improvements. Throughout this book, readers will learn: different types of CIPs metrics to identify successful CIPs the 53 factors related to CIPs success how to manage CIPs behaviors to achieve outstanding results from CIPs. Three of the chapters are supplemented with three or more case studies. In addition, the final chapter includes a list of behaviors expected from directors, continuous improvement managers, CIP leaders/facilitators, and CIP team members to obtain the major benefits from CIPs.
Book Synopsis Quality Management and Six Sigma by : Abdurrahman Coskun
Download or read book Quality Management and Six Sigma written by Abdurrahman Coskun and published by BoD – Books on Demand. This book was released on 2010-08-16 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you do not measure, you do not know, and if you do not know, you cannot manage. Modern Quality Management and Six Sigma shows us how to measure and, consequently, how to manage the companies in business and industries. Six Sigma provides principles and tools that can be applied to any process as a means used to measure defects and/or error rates. In the new millennium thousands of people work in various companies that use Modern Quality Management and Six Sigma to reduce the cost of products and eliminate the defects. This book provides the necessary guidance for selecting, performing and evaluating various procedures of Quality Management and particularly Six Sigma. In the book you will see how to use data, i.e. plot, interpret and validate it for Six Sigma projects in business, industry and even in medical laboratories.
Book Synopsis International Operations, Innovation and Sustainability by : Arvind Upadhyay
Download or read book International Operations, Innovation and Sustainability written by Arvind Upadhyay and published by Lulu.com. This book was released on 2017-07 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: International Operations, Innovation and Sustainability by Arvind UPADHYAY, Celine VADAM, Vikas KUMAR, Jose Arturo GARZA-REYES is a book for anyone with a keen interest in the rapidly evolving field of international operations, innovation and sustainability. It combines an accessible explanation of key concepts and methods used in international operations, innovation and sustainability. This book covers both basic as well as advanced topics, illustrated with carefully crafted case studies. Question sections are designed to measure understanding and lessons learned. The engaging case studies are highly relevant to the fields of international operation, innovation and sustainability. Subject matter experts in academia and industry share first-hand experience and knowledge on international operations, innovation and sustainability.
Book Synopsis Emerging Conceptions of Work, Management and the Labor Market by : Steven P. Vallas
Download or read book Emerging Conceptions of Work, Management and the Labor Market written by Steven P. Vallas and published by Emerald Group Publishing. This book was released on 2017-06-14 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: Economic institutions are undergoing radical transformations, and with these has come a reconfiguration of labor market institutions, managerial conceptions of work, and the nature of authority and control over employees as well. This volume addresses a wide array of questions to better understand these dramatic changes.
Book Synopsis Strategic Adoption of Technological Innovations by : Howard, Caroline
Download or read book Strategic Adoption of Technological Innovations written by Howard, Caroline and published by IGI Global. This book was released on 2013-01-31 with total page 413 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic Adoption of Technological Innovations brings together research from practitioners on the development, use, and importance of information technology in order to achieve organizational performance. This comprehensive collection is useful for academicians, scholars, researchers and other industry professionals to provide an understanding of strategy and use of information systems in organizations and entities.
Book Synopsis An Integrated Company-Wide Management System by : Souraj Salah
Download or read book An Integrated Company-Wide Management System written by Souraj Salah and published by Springer. This book was released on 2018-08-30 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a comprehensive guide to implementing a company-wide management system (CWMS), utilising up-to-date methodologies of lean-six sigma in order to achieve high levels of business excellence. It builds the foundation for quality and continuous improvement, which can be implemented in any organization. The book begins with an introduction to and an overview of CWMSs, and reviews the existing literature on various management systems. It then discusses the integration and implementation of lean-six sigma in supply chain management. The integration approach presented highlights the link between the existing management systems and shows how continuous improvement methodologies are incorporated. The book then examines the components of CWMS, comparing them to other systems. It also explores Kano-based six sigma and concludes with further recommendations for reading. This book covers five management systems integrated into one novel approach that can be followed by organizations wishing to achieve quality and business excellence. Covering lean-six sigma – an essential element of management systems – it is a valuable resource for practitioners and academics alike.
Book Synopsis Cyber Security Impact on Digitalization and Business Intelligence by : Haitham M. Alzoubi
Download or read book Cyber Security Impact on Digitalization and Business Intelligence written by Haitham M. Alzoubi and published by Springer Nature. This book was released on 2024-01-03 with total page 582 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book takes a unique approach by exploring the connection between cybersecurity, digitalization, and business intelligence. In today's digital landscape, cybersecurity is a crucial aspect of business operations. Meanwhile, organizations continue to leverage digital technologies for their day-to-day operations. They must be aware of the risks associated with cyber-attacks and implement robust cybersecurity measures to protect their assets. It provides practical insights and solutions to help businesses better understand the impact of cybersecurity on their digitalization and business intelligence strategies. It provides practical insights and solutions for implementing cybersecurity measures in organizations and covers a wide range of topics, including threat intelligence, risk management, compliance, cloud security, and IoT security. The book takes a holistic approach and explores the intersection of cybersecurity, digitalization, and business intelligence and examines the possible challenges and opportunities.
Book Synopsis Integrating Blockchain Technology Into the Circular Economy by : Khan, Syed Abdul Rehman
Download or read book Integrating Blockchain Technology Into the Circular Economy written by Khan, Syed Abdul Rehman and published by IGI Global. This book was released on 2022-03-11 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent decades, the industrial revolution has increased economic growth despite its immersion in global environmental issues such as climate change. Researchers emphasize the adoption of circular economy practices in global supply chains and businesses for better socio-environmental sustainability without compromising economic growth. Integrating blockchain technology into business practices could promote the circular economy as well as global environmental sustainability. Integrating Blockchain Technology Into the Circular Economy discusses the technological advancements in circular economy practices, which provide better results for both economic growth and environmental sustainability. It provides relevant theoretical frameworks and the latest empirical research findings in the applications of blockchain technology. Covering topics such as big data analytics, financial market infrastructure, and sustainable performance, this book is an essential resource for managers, operations managers, executives, manufacturers, environmentalists, researchers, industry practitioners, students and educators of higher education, and academicians.
Book Synopsis Entrepreneurship, Innovation and Inequality by : Vanessa Ratten
Download or read book Entrepreneurship, Innovation and Inequality written by Vanessa Ratten and published by Routledge. This book was released on 2019-08-30 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book hopes to stimulate discussion about how entrepreneurship and innovation contribute to growing inequalities in territories. This will help bridge the gap between research and practice on the role of territory dynamics and regional development. The book begins by examining the growing inequality in regions, which has resulted in lagging economic development. The need to shift current economic policy towards spatial inequality through harnessing the innovative capabilities of regions is examined. The book puts forth a case for reversing the inequality that is evident in lagging regions as a way to reinvigorate territories. The book should appeal to researchers, policy makers, business leaders and the general public interested in territorial dynamics and development.
Book Synopsis ECKM 2021 22nd European Conference on Knowledge Management by : Dr Alexeis Garcia-Perez
Download or read book ECKM 2021 22nd European Conference on Knowledge Management written by Dr Alexeis Garcia-Perez and published by Academic Conferences limited. This book was released on 2021-09-02 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Management Systems and Performance Frameworks for Sustainability by : Lowellyne James
Download or read book Management Systems and Performance Frameworks for Sustainability written by Lowellyne James and published by Routledge. This book was released on 2018-05-08 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: All organisations have a responsibility to ensure they have a minimum negative impact on the environment and act as a haven for human development that contributes to positive outcomes for society. But small businesses have limited resources with which to pursue sustainability initiatives and must focus on their core objectives in order to survive. Through an in-depth exploration of quality management theory, this book proposes a "Sustainability Management Framework" as a structure for a balanced approach to developing operations strategy for corporate social responsibility (CSR). Management Systems and Performance Frameworks for Sustainability explores the frameworks, accreditations and awards that small to medium sized enterprises (SMEs) can utilise to enhance their performance. In the first half of the book, the author demonstrates how complementary techniques such as the Sustainability Performance Framework can help organisational leaders to develop, implement and optimise business strategy into discrete activities of value setting, management system and performance model selection, and target setting and evaluation, to the tactical deployment of sustainability and CSR. Meanwhile, the second half of the book focuses on real SME case studies to illustrate the use of the Sustainability Strategic Growth Model, Sustainability Management Framework and Sustainability Performance Framework to align strategy and policies with compliance obligations, United Nations Sustainable Development Goals and Millennium Development Goals. This key book is vital reading for undergraduate and postgraduate students of quality management, entrepreneurship and sustainability in business, executives of SMEs and sustainability policymakers.
Book Synopsis Statistical Process Control by : John S Oakland
Download or read book Statistical Process Control written by John S Oakland and published by Routledge. This book was released on 2012-05-23 with total page 453 pages. Available in PDF, EPUB and Kindle. Book excerpt: A highly successful title from one of the UK's leading exponents of TQM. The book features user-friendly presentation and reflects the latest thinking in the field. It will serve as a textbook for self or group instruction for both student and practicing engineers, scientists, technologists and managers and will prove invaluable to all. Statistical process control is a tool, which enables both manufacturers and suppliers to achieve control of product quality by means of the application of statistical methods in the controlling process. This book gives the foundations of good quality management and process control, including an explanation of what quality is, and control of conformance and consistency during production. The text offers clear guidance and help to those unfamiliar with either quality control or statistical applications and coves all the necessary theory and techniques in a practical and non-mathematical manner. This book will be essential reading for anyone wishing to understand or implement modern statistical process control techniques.
