Sourcebook on the Foundations of Social Protection Delivery Systems

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Publisher : World Bank Publications
ISBN 13 : 146481578X
Total Pages : 597 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis Sourcebook on the Foundations of Social Protection Delivery Systems by : Kathy Lindert

Download or read book Sourcebook on the Foundations of Social Protection Delivery Systems written by Kathy Lindert and published by World Bank Publications. This book was released on 2020-10-29 with total page 597 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Sourcebook on the Foundations of Social Protection Delivery Systems synthesizes real-world experiences and lessons learned of social protection delivery systems from around the globe. It takes a broad view of social protection, covering various intended populations such as poor or low-income families, unemployed workers, persons with disabilities, and individuals facing social risks. It discusses many types of interventions that governments provide to individuals, families, or households, including categorical programs, poverty-targeted programs, labor benefits and services, disability benefits and services, and social services. The Sourcebook seeks to address concrete “how-to†? questions, including: • How do countries deliver social protection benefits and services? • How do they do so effectively and efficiently? • How do they ensure dynamic inclusion, especially for the most vulnerable and needy? • How do they promote better coordination and integration—not only among social protection programs but also among programs in other parts of government? • How can they meet the needs of their intended populations and provide a better client experience? The delivery systems framework elaborates on the key elements of that operating environment. The framework is anchored in core implementation phases along the delivery chain. Key actors, including people and institutions, interact all along that delivery chain. Those interactions are facilitated by communications, information systems, and technology. This framework can apply to the delivery of one or many programs and to the delivery of adaptive social protection. The Sourcebook structures itself around eight key principles that can frame the delivery systems mind-set: 1. There is no single blueprint for delivery systems, but there are commonalities, and those common elements constitute the core of the delivery systems framework. 2. Quality of implementation matters, and weaknesses in any of the core elements will negatively affect the entire system, reducing the impacts of the program(s) they support. 3. Delivery systems evolve over time, in a nonlinear fashion, and their starting points matter. 4. Efforts should be made to “keep it simple†? and to “do simple well,†? from the start. 5. The “first mile†?—people’s direct interface with administrative functions—is often the weakest link in the delivery chain; improving it may take systemic change but will greatly improve overall efficiencies and mitigate the risk of failures on the frontlines. 6. Social protection programs do not operate in a vacuum, and thus their delivery systems should not be developed in silos; synergies across institutions and information systems are possible and can improve program outcomes. 7. Social protection delivery systems can contribute more broadly to government’s ability to serve other sectors, such as health insurance subsidies, scholarships, social energy tariffs, housing benefits, and legal services. 8. The dual challenges of inclusion and coordination are pervasive and perennial and encourage the continuous improvement of delivery systems, through a dynamic, integrated, and human-centered approach.

Sourcebook on the Foundations of Social Protection Delivery Systems

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Publisher :
ISBN 13 :
Total Pages : 475 pages
Book Rating : 4.:/5 (132 download)

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Book Synopsis Sourcebook on the Foundations of Social Protection Delivery Systems by : Kathy Lindert

Download or read book Sourcebook on the Foundations of Social Protection Delivery Systems written by Kathy Lindert and published by . This book was released on 2020 with total page 475 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Adaptive Social Protection

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Publisher : World Bank Publications
ISBN 13 : 1464815755
Total Pages : 155 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis Adaptive Social Protection by : Thomas Bowen

Download or read book Adaptive Social Protection written by Thomas Bowen and published by World Bank Publications. This book was released on 2020-06-12 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adaptive social protection (ASP) helps to build the resilience of poor and vulnerable households to the impacts of large, covariate shocks, such as natural disasters, economic crises, pandemics, conflict, and forced displacement. Through the provision of transfers and services directly to these households, ASP supports their capacity to prepare for, cope with, and adapt to the shocks they face—before, during, and after these shocks occur. Over the long term, by supporting these three capacities, ASP can provide a pathway to a more resilient state for households that may otherwise lack the resources to move out of chronically vulnerable situations. Adaptive Social Protection: Building Resilience to Shocks outlines an organizing framework for the design and implementation of ASP, providing insights into the ways in which social protection systems can be made more capable of building household resilience. By way of its four building blocks—programs, information, finance, and institutional arrangements and partnerships—the framework highlights both the elements of existing social protection systems that are the cornerstones for building household resilience, as well as the additional investments that are central to enhancing their ability to generate these outcomes. In this report, the ASP framework and its building blocks have been elaborated primarily in relation to natural disasters and associated climate change. Nevertheless, many of the priorities identified within each building block are also pertinent to the design and implementation of ASP across other types of shocks, providing a foundation for a structured approach to the advancement of this rapidly evolving and complex agenda.

Handbook on Social Protection Systems

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1839109114
Total Pages : 777 pages
Book Rating : 4.8/5 (391 download)

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Book Synopsis Handbook on Social Protection Systems by : Schüring, Esther

Download or read book Handbook on Social Protection Systems written by Schüring, Esther and published by Edward Elgar Publishing. This book was released on 2021-08-27 with total page 777 pages. Available in PDF, EPUB and Kindle. Book excerpt: This exciting and innovative Handbook provides readers with a comprehensive and globally relevant overview of the instruments, actors and design features of social protection systems, as well as their application and impacts in practice. It is the first book that centres around system building globally, a theme that has gained political importance yet has received relatively little attention in academia.

Exploring Universal Basic Income

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Publisher : World Bank Publications
ISBN 13 : 1464815119
Total Pages : 325 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis Exploring Universal Basic Income by : Ugo Gentilini

Download or read book Exploring Universal Basic Income written by Ugo Gentilini and published by World Bank Publications. This book was released on 2019-11-25 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: Universal basic income (UBI) is emerging as one of the most hotly debated issues in development and social protection policy. But what are the features of UBI? What is it meant to achieve? How do we know, and what don’t we know, about its performance? What does it take to implement it in practice? Drawing from global evidence, literature, and survey data, this volume provides a framework to elucidate issues and trade-offs in UBI with a view to help inform choices around its appropriateness and feasibility in different contexts. Specifically, the book examines how UBI differs from or complements other social assistance programs in terms of objectives, coverage, incidence, adequacy, incentives, effects on poverty and inequality, financing, political economy, and implementation. It also reviews past and current country experiences, surveys the full range of existing policy proposals, provides original results from micro†“tax benefit simulations, and sets out a range of considerations around the analytics and practice of UBI.

Working Today for a Better Tomorrow in Ethiopia

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Publisher : World Bank Publications
ISBN 13 : 1464820201
Total Pages : 254 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis Working Today for a Better Tomorrow in Ethiopia by : Emily Weedon Chapman

Download or read book Working Today for a Better Tomorrow in Ethiopia written by Emily Weedon Chapman and published by World Bank Publications. This book was released on 2024-03-06 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ethiopia has long prioritized creating more and better jobs as core to its sustainable and inclusive development. However, steady growth in the gross domestic product and gains in agricultural productivity in recent decades have not translated into better opportunities nor increased earnings for much of the population. The 2021 Labor Force Survey data reveal labor trends since 1999 and underscore these realities. Moreover, COVID-19 and other shocks have reinforced the disconnect between positive macroeconomic trends at a national level and stagnant incomes at the household level. Working Today for a Better Tomorrow in Ethiopia: Jobs for Poor and Vulnerable Households outlines how Ethiopia can leverage its social safety net programs to help poor and vulnerable workers earn more in today’s labor market. The government’s latest development planning policies focus on private sector growth and structural transformation to create more and better jobs. While these long-term reforms take hold, the jobs agenda also must include near-term measures to improve worker productivity in and connect people to jobs that already exist. Complementing cash transfers with capital, training, and other services can help workers earn more in their current work, diversify into new types of employment, or connect to available wage jobs.These investments can have an immediate impact for poor people in Ethiopia while also contributing to sustainable and inclusive development.

Revisiting Targeting in Social Assistance

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Publisher : World Bank Publications
ISBN 13 : 1464818150
Total Pages : 397 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis Revisiting Targeting in Social Assistance by : Margaret Grosh

Download or read book Revisiting Targeting in Social Assistance written by Margaret Grosh and published by World Bank Publications. This book was released on 2022-06-14 with total page 397 pages. Available in PDF, EPUB and Kindle. Book excerpt: Targeting is a commonly used, but much debated, policy tool within global social assistance practice. Revisiting Targeting in Social Assistance: A New Look at Old Dilemmas examines the well-known dilemmas in light of the growing body of experience, new implementation capacities, and the potential to bring new data and data science to bear. The book begins by considering why or whether or how narrowly or broadly to target different parts of social assistance and updates the global empirics around the outcomes and costs of targeting. It illustrates the choices that must be made in moving from an abstract vision to implementable definitions and procedures, and in deciding how the choices should be informed by values, empirics, and context. The importance of delivery systems and processes to distributional outcomes are emphasized, and many facets with room for improvement are discussed. The book also explores the choices between targeting methods and how differences in purposes and contexts shape those. The know-how with respect to the data and inference used by the different household-specific targeting methods is summarized and comprehensively updated, including a focus on “big data†? and machine learning. A primer on measurement issues is included. Key findings include the following: · Targeting selected categories, families, or individuals plays a valuable role within the framework of universal social protection. · Measuring the accuracy and cost of targeting can be done in many ways, and judicious choices require a range of metrics. · Weighing the relatively low costs of targeting against the potential gains is important. · Implementing inclusive delivery systems is critical for reducing errors of exclusion and inclusion. · Selecting and customizing the appropriate targeting method depends on purpose and context; there is no method preferred in all circumstances. · Leveraging advances in technology—ICT, big data, artificial intelligence, machine learning—can improve targeting accuracy, but they are not a panacea; better data matters more than sophistication in inference. · Targeting social protection should be a dynamic process.

Handbook on Social Protection and Social Development in the Global South

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Publisher : Edward Elgar Publishing
ISBN 13 : 1800378424
Total Pages : 587 pages
Book Rating : 4.8/5 (3 download)

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Book Synopsis Handbook on Social Protection and Social Development in the Global South by : Leila Patel

Download or read book Handbook on Social Protection and Social Development in the Global South written by Leila Patel and published by Edward Elgar Publishing. This book was released on 2023-09-06 with total page 587 pages. Available in PDF, EPUB and Kindle. Book excerpt: This cutting-edge Handbook argues for social protection to be situated in a wider system of social welfare and development programmes for low- and middle-income countries. Focusing on the role of citizens and communities in enhancing human development, it explores how welfare systems are unfolding in diverse contexts across the global South.

Africa's Pulse, No. 25, April 2022

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Publisher : World Bank Publications
ISBN 13 : 1464818711
Total Pages : 132 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis Africa's Pulse, No. 25, April 2022 by : Cesar Calderon

Download or read book Africa's Pulse, No. 25, April 2022 written by Cesar Calderon and published by World Bank Publications. This book was released on 2022-04-13 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sub-Saharan Africa's recovery from the pandemic is expected to decelerate in 2022 amid a slowdown in global economic activity, continued supply constraints, outbreaks of new coronavirus variants, climatic shocks, high inflation, and rising financial risks due to high and increasingly vulnerable debt levels. The war in Ukraine has exacerbated the already existing tensions and vulnerabilities affecting the continent. Given the sources of growth in the region and the nature of the economic linkages with Russia and Ukraine, the war in Ukraine might have a marginal impact on economic growth and on overall poverty—as this shock affects mostly the urban poor and vulnerable people living just above the poverty line. However, its largest impact is on the increasing likelihood of civil strife as a result of food- and energy-fueled inflation amid an environment of heightened political instability. The looming threats of stagflation require a two-pronged strategy that combines short-term measures to contain inflationary pressures and medium-to-long-term policies that accelerate the structural transformation and create more and better jobs. In response to supply shocks, monetary policy in the region may prove ineffective to bring down inflation and other short-run options may be restricted by the lack of fiscal space. Concessional financing might be key to helping countries alleviate the impact of food and fuel inflation. Over the medium term, avoiding stagflation may require a combination of actionable measures that improve the resilience of the economy by shoring up productivity and job creation. Lastly, ongoing actions to enhance social protection—including dynamic delivery systems for rapid scalability and shock-sensitive financing—could be strengthened further to improve economic resilience against shocks and foster investments in productive assets.

Hidden Potential

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Publisher : World Bank Publications
ISBN 13 : 1464818363
Total Pages : 387 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis Hidden Potential by : Maurizio Bussolo

Download or read book Hidden Potential written by Maurizio Bussolo and published by World Bank Publications. This book was released on 2023-01-24 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: Informality remains widespread in South Asia despite decades of economic growth. The low earnings and high vulnerability in the informal sector make this a major development issue for the region. Yet, there is no consensus on its causes and consequences, with the debate polarized between a view that informality is a problem of regulatory evasion and should be eradicated, and another that equates informality with economic exclusion. Recent advances in analyzing informality as the outcome of firm dynamics in distorted economic environments can help reconcile them. Building on these advances, the approach adopted in this volume clarifies that there are different types of informality, with different drivers and consequences. The report has four main messages that underscore the need for a multipronged strategy. First, informality in South Asia is dominated by firms that happen to be outside the purview of regulations because they are small, as opposed to those that remain small to escape regulations. Second, reforms of business regulations tend to have small direct effects on the informal sector, although they could have sizable indirect impacts on it if they succeed in removing major inefficiencies in the broader economy. Third, e-commerce platforms offer new opportunities to informal firms and workers, but many of them lack complementary skills or credit to benefit from such technologies. Fourth, a combination of contributory and non-contributory programs recognizing the heterogenous saving capacities of informal workers may be necessary to achieve more universal coverage of social insurance.

Research Handbook on Poverty and Inequality

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Publisher : Edward Elgar Publishing
ISBN 13 : 1800882300
Total Pages : 505 pages
Book Rating : 4.8/5 (8 download)

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Book Synopsis Research Handbook on Poverty and Inequality by : Udaya R. Wagle

Download or read book Research Handbook on Poverty and Inequality written by Udaya R. Wagle and published by Edward Elgar Publishing. This book was released on 2023-05-09 with total page 505 pages. Available in PDF, EPUB and Kindle. Book excerpt: Covering global, comparative, and single-country contexts, this Research Handbook presents wide-ranging, cutting-edge research on poverty and inequality. It maps out international trends in poverty and inequality and explores the key conceptual and operational frameworks, practical analyses, and policy applications and outcomes.

The Long Road to Inclusive Institutions in Libya

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Publisher : World Bank Publications
ISBN 13 : 146481922X
Total Pages : 453 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis The Long Road to Inclusive Institutions in Libya by : The World Bank

Download or read book The Long Road to Inclusive Institutions in Libya written by The World Bank and published by World Bank Publications. This book was released on 2023-03-20 with total page 453 pages. Available in PDF, EPUB and Kindle. Book excerpt: This sourcebook compiles analytical work that has been cultivated over the past several years by the World Bank and partner organizations of Libya. Utilizing several analytical techniques, the book makes a unique contribution to the discussion on Libya's medium- to long-term challenges.

The Global Informal Workforce

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Publisher : International Monetary Fund
ISBN 13 : 1513575910
Total Pages : 414 pages
Book Rating : 4.5/5 (135 download)

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Book Synopsis The Global Informal Workforce by : International Monetary Fund

Download or read book The Global Informal Workforce written by International Monetary Fund and published by International Monetary Fund. This book was released on 2021-07-23 with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Global Informal Workforce is a fresh look at the informal economy around the world and its impact on the macroeconomy. The book covers interactions between the informal economy, labor and product markets, gender equality, fiscal institutions and outcomes, social protection, and financial inclusion. Informality is a widespread and persistent phenomenon that affects how fast economies can grow, develop, and provide decent economic opportunities for their populations. The COVID-19 pandemic has helped to uncover the vulnerabilities of the informal workforce.

The Routledge Handbook of the Economics of Ageing

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Publisher : Taylor & Francis
ISBN 13 : 1000812774
Total Pages : 799 pages
Book Rating : 4.0/5 (8 download)

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Book Synopsis The Routledge Handbook of the Economics of Ageing by : David E. Bloom

Download or read book The Routledge Handbook of the Economics of Ageing written by David E. Bloom and published by Taylor & Francis. This book was released on 2023-08-16 with total page 799 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ageing populations pose some of the foremost global challenges of this century. Drawing on an international pool of scholars, this cutting-edge Handbook surveys the micro, macro and institutional aspects of the economics of ageing. Structured in seven parts, the volume addresses a broad range of themes, including health economics, labour economics, pensions and social security, generational accounting, wealth inequality and regional perspectives. Each chapter combines a succinct overview of the state of current research with a sketch of a promising future research agenda. This Handbook will be an essential resource for advanced students, researchers and policymakers looking at the economics of ageing across the disciplines of economics, demography, public policy, public health and beyond. Chapter 37 of this book is freely available as a downloadable Open Access PDF at http://www.taylorfrancis.com under a Creative Commons Attribution (CC-BY) 4.0 license.

Making Social Spending Work

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Publisher : Cambridge University Press
ISBN 13 : 1108808239
Total Pages : 437 pages
Book Rating : 4.1/5 (88 download)

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Book Synopsis Making Social Spending Work by : Peter H. Lindert

Download or read book Making Social Spending Work written by Peter H. Lindert and published by Cambridge University Press. This book was released on 2021-04-08 with total page 437 pages. Available in PDF, EPUB and Kindle. Book excerpt: How does social spending relate to economic growth and which countries have got this right and wrong? Peter Lindert examines the experience of countries across the globe to reveal what has worked, what needs changing, and who the winners and losers are under different systems. He traces the development of public education, health care, pensions, and welfare provision, and addresses key questions around intergenerational inequality and fiscal redistribution, the returns to investment in human capital, how to deal with an aging population, whether migration is a cost or a benefit, and how social spending differs in autocracies and democracies. The book shows that what we need to do above all is to invest more in the young from cradle to career, and shift the burden of paying for social insurance away from the workplace and to society as a whole.

Les systèmes de mise en œuvre de la protection sociale

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Publisher : World Bank Publications
ISBN 13 : 1464818622
Total Pages : 727 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis Les systèmes de mise en œuvre de la protection sociale by : Kathy Lindert

Download or read book Les systèmes de mise en œuvre de la protection sociale written by Kathy Lindert and published by World Bank Publications. This book was released on 2023-01-13 with total page 727 pages. Available in PDF, EPUB and Kindle. Book excerpt: Le Manuel de référence sur les systèmes de mise en œuvre de la protection sociale synthétise les expériences et les leçons apprises des systèmes de mise en œuvre de la protection sociale à travers le monde. Il adopte un concept de la protection sociale large, qui couvre différentes populations telles que les familles pauvres ou à faible revenu, les chômeurs, les personnes handicapées et les personnes confrontées à des risques sociaux. Il analyse différents types d’interventions des gouvernements pour la protection des individus, des familles ou des ménages, au travers de programmes spécifiques allant de programmes ciblant la pauvreté, aux prestations et services en faveur de l’emploi, et aux prestations et services au bénéfice des personnes handicapées et d’autres services sociaux. Ce Manuel de référence cherche à répondre à différentes questions pratiques soulevées au cours de la mise en œuvre, en particulier : • Comment les pays mettent-ils en œuvre les prestations et services de protection sociale ? • Comment le font-ils avec l’efficacité et l’efficience voulues ? • Comment assurent-ils une inclusion dynamique, en particulier celle des personnes les plus vulnérables et les plus défavorisées ? • Comment favorisent-ils une meilleure coordination et intégration non seulement entre les différents programmes de protection sociale mais aussi avec les programmes mis en œuvre par d’autres acteurs gouvernementaux ? • Comment peuvent-ils répondre aux besoins des populations ciblées et assurer une meilleure expérience client ? Le cadre de mise en œuvre des systèmes de protection sociale précise les principaux éléments de cet environnement opérationnel. Il se décline en différentes phases qui s’échelonnent tout au long de la chaîne de mise en oeuvre. Ces phases sont les lieux d’interactions entre différents acteurs, parmi lesquels des personnes et des institutions. La communication, les systèmes d’information et la technologie facilitent ces interactions. Ce cadre peut s’appliquer à la mise en œuvre d’un ou plusieurs programmes ainsi qu’à la mise en place d’une protection sociale adaptative. Le Manuel de référence des systèmes de mise en œuvre de la protection sociale s’articule autour de huit principes clés qui constituent le code de conduite de la mise en œuvre : 1. Les systèmes de mise en œuvre ne suivent pas un modèle unique, mais tous les modèles partagent des points communs qui forment le coeur du cadre de mise en œuvre des systèmes de protection sociale. 2. La qualité de la mise en œuvre a une grande importance et la faiblesse de l’un des éléments constitutifs de la chaîne de mise en œuvre affectera négativement l’ensemble de celle-ci et réduira les impacts du ou des programmes qui lui sont associés. 3. Les systèmes de mise en œuvre évoluent dans le temps, de manière non linéaire et leur point de départ est important. 4. Dès le début de la mise en œuvre, des efforts devront être déployés pour « garder les choses simples » et pour « bien faire les choses simples ». 5. Le premier segment de la chaîne, à savoir l’interface entre les futurs bénéficiaires et l’administration, est souvent son maillon le plus faible. Son amélioration peut nécessiter des changements systémiques, mais ceux-ci contribueront considérablement à l’efficacité globale et atténueront les risques d’échec de cette interface. 6. Les programmes de protection sociale ne fonctionnent pas dans le vide et, par conséquent, leur système de mise en œuvre ne doit pas être développé en vase clos. Des opportunités de synergies entre institutions et systèmes d’information existent et les saisir peut améliorer les résultats des programmes. 7. Au-delà de la protection sociale, ces systèmes de mise en œuvre peuvent aussi améliorer la capacité des gouvernements à fournir d’autres prestations ou services, comme les subventions à l’assurance maladie, les bourses d’études, les tarifs sociaux de l’énergie, les allocations logement et l’accès aux services juridiques. 8. L’inclusion et la coordination sont des défis omniprésents et permanents. Pour les relever, il faut donc améliorer de façon continue les systèmes de mise en œuvre à travers une approche dynamique, intégrée et centrée sur la personne.

Social Contracts for Development

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Publisher : World Bank Publications
ISBN 13 : 1464816697
Total Pages : 167 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis Social Contracts for Development by : Mathieu Cloutier

Download or read book Social Contracts for Development written by Mathieu Cloutier and published by World Bank Publications. This book was released on 2022-01-07 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sub-Saharan Africa has achieved significant gains in reducing the levels of extreme poverty in recent decades, yet the region continues to experience challenges across the development indicators, including energy access, literacy, delivery of services and goods, and jobs skills, as well as low levels of foreign direct investment. Exacerbating the difficulties faced by many countries are the sequelae of conflict, such as internal displacement and refugee migration. Social Contracts for Development: Bargaining, Contention, and Social Inclusion in Sub-Saharan Africa builds on recent World Bank attention to the real-life social and political economy factors that underlie the power dynamic and determine the selection and implementation of policies. Applying a social contract approach to development policy, the authors provide a framework and proposals on how to measure such a framework to strengthen policy and operational engagements in the region. The key message is that Africa’s progress toward shared prosperity requires looking beyond technical policies to understand how the power dynamics and citizen-state relations shape the menu of implementable reforms. A social contract lens can help diagnose constraints, explain outbreaks of unrest, and identify opportunities for improving outcomes. Social contract assessments can leverage the research on the nexus of politics, power relations, and development outcomes, while bringing into focus the instruments that underpin state-society relations and foster citizen voice. Social contracts also speak directly to many contemporary development trends, such as the policy-implementation gap, the diagnostic of binding constraints to development, fragility and conflict, taxation and service delivery, and social protection. The authors argue that policies that reflect the demands and expectations of the people lead to more stable and equitable outcomes than those that do not. Their focus is on how social contracts are forged in the region, how they change and why, and how a better understanding of social contracts can inform reform efforts. The analysis includes the additional impact of the COVID-19 (coronavirus) pandemic on government-citizen relationships.