Some People Should Never Be Managers

Download Some People Should Never Be Managers full books in PDF, epub, and Kindle. Read online Some People Should Never Be Managers ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!

Some People Should Never Be Managers

Author : Manuel Franco Ortega
Publisher : Page Publishing Inc
ISBN 13 :
Total Pages : 174 pages
Book Rating : 4.8/5 (896 download)

DOWNLOAD NOW!

Book Synopsis Some People Should Never Be Managers by : Manuel Franco Ortega

Download or read book Some People Should Never Be Managers written by Manuel Franco Ortega and published by Page Publishing Inc. This book was released on 2024-06-25 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: Some People Should Never Be Managers is a book that sheds light on the negative impact of poor management on people's lives and businesses. Incompetent managers can harm our health, force us to leave our jobs, and hinder our career development. The book is a plea to do something about poor managers. It provides hope and encourages people to take charge of their careers by developing their confidence, being resourceful, taking risks, and working hard. The author has over forty years of management experience and has worked for thirteen companies. During this time, the author has reported to thirty-three managers. The author has also gained over fifty years of experience working with information systems in various industries, including public utility, oil, aerospace, manufacturing, retail, banking, and telecommunications. This book is a comprehensive guide to management that offers guidance on a wide range of topics, from personal development to professional growth. The author, with extensive industry experience, provides practical advice and insights that can help readers improve their management skills. It is an excellent resource for young people starting their careers, victims of poor management, aspiring managers, or data management teams. This book will help you to: Get a heads-up about what to expect in business and avoid common pitfalls. Understand how poor managers can harm your well-being and performance. Deal with inappropriate manager behavior effectively and professionally. Learn from the author's journey of overcoming abuse, leaving home at fifteen, and becoming a vice president of a large bank. Assemble database and data management dream teams that can create innovative technology and advance the data management profession. Undergo a self-assessment process to determine if you have the character traits of a successful manager. Apply strategies and tactics for planning, organizing, and assembling a team. Some People Should Never Be Managers emphasizes the harmful effects of inadequate managers who disregard the fundamental human dignity of their employees. Business is not just about profit; it's also about management's responsibility for the well-being of employees, customers, communities, and the environment. Moreover, the book encourages readers to explore personal freedom and find deeper meaning in their lives beyond the confines of work.

Ask a Manager

Author : Alison Green
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

DOWNLOAD NOW!

Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Good People, Bad Managers

Author : Samuel A. Culbert
Publisher : Oxford University Press
ISBN 13 : 019065239X
Total Pages : 209 pages
Book Rating : 4.1/5 (96 download)

DOWNLOAD NOW!

Book Synopsis Good People, Bad Managers by : Samuel A. Culbert

Download or read book Good People, Bad Managers written by Samuel A. Culbert and published by Oxford University Press. This book was released on 2017 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Good People, Bad Managers: How Work Culture Corrupts Good Intentions, author Samuel A. Culbert makes readers aware of what bad habits are routinely followed by well-intended managers. Managers need to understand the causes for their constant distraction, become more aware of the negatives they inadvertently inflict, and the hollowness of the rationales they use to justify what they do. Company leaders, CEOs, and top tier managers need to become more aware of the ever-present concerns of their own workforce, implementing the management mentality they want in their company and then teaching their managerial employees how to absorb it.

The Type B Manager

Author : Victor Lipman
Publisher : Penguin
ISBN 13 : 0698402588
Total Pages : 226 pages
Book Rating : 4.6/5 (984 download)

DOWNLOAD NOW!

Book Synopsis The Type B Manager by : Victor Lipman

Download or read book The Type B Manager written by Victor Lipman and published by Penguin. This book was released on 2015-08-04 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: In The Type B Manager, Victor Lipman offers a unique lens through which to view the challenging problems of management. While management has long been considered the realm of Type A individuals—hard-driving, competitive high achievers—all too often these high-intensity traits aren’t effective when it comes to motivating your employees. Many characteristics of Type B individuals—being more relaxed, less competitive, more reflective, slower to anger—can be considered “people skills” that better influence motivation and productivity. And successful management after all is the practice of accomplishing work through other people. In a business landscape where 70 percent of employees are disengaged and not working at full productive capacity, Lipman focuses on practical tactical aspects of management viewed through a Type B lens, including: · Motivating and developing employees · Handling conflict, and · Engendering trust and respect He examines specific skills, behaviors, and situations where a Type B mindset is advantageous and suggests ways that self-described Type A managers can boost their effectiveness by adopting Type B approaches—and vice versa.

Mean Girls at Work: How to Stay Professional When Things Get Personal

Author : Katherine Crowley
Publisher : McGraw Hill Professional
ISBN 13 : 0071802053
Total Pages : 209 pages
Book Rating : 4.0/5 (718 download)

DOWNLOAD NOW!

Book Synopsis Mean Girls at Work: How to Stay Professional When Things Get Personal by : Katherine Crowley

Download or read book Mean Girls at Work: How to Stay Professional When Things Get Personal written by Katherine Crowley and published by McGraw Hill Professional. This book was released on 2012-11-02 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other women Women-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee. Have you dealt with a woman in the workplace who: “Accidentally” excludes you from important meetings? Seems intent on taking you down professionally? Gossips about you with other coworkers? Makes you look bad by missing deadlines? Forms a “pack” of mean girls to make your life miserable? Mean Girls at Work isn’t just about surviving difficult situations. It’s about transforming a toxic relationship into one that benefits and supports both of you. This book is also for women who engage in mean behavior . . . but don’t know it. After all, who hasn’t gossiped about a female coworker? Who hasn’t rolled her eyes in the presence of a woman she doesn’t like? Who hasn’t scanned another woman head to toe—which is just a nonverbal way of saying, “You’ve just been judged”? The authors provide invaluable advice to the more subtle ways of being mean—even if they’re not intended. With a workforce composed of a higher percentage of women than ever, workplace dynamics have changed. Crowley and Elster cover every conceivable scenario, providing critical advice on how to rise above the fray and move forward professionally. Mean Girls at Work is your map to dodging the mines and moving forward in today’s transformed workplace. Praise for Mean Girls at Work “An invaluable suit of armor for surviving nine to five!” —Leil Lowndes, bestselling author of How to Talk to Anyone “If you think the emotional cruelty of comedies like Mean Girls and Heathers doesn’t exist in the real world workplace, think again. In Mean Girls at Work, Katherine Crowley and Kathi Elster valuably chronicle female vs. female predators and offer solid defensive strategies.” —Ann Kreamer, author of It’s Always Personal: Navigating Emotion in the New Workplace “Whether you are in your twenties and just starting your professional career, your midcareer forties, when you are supposed to have figured it out already, or a woman in her fifties or sixties who’s seen it all—this book is a must-read. . . . The authors have finally given women the tools and the sound advice necessary to deal with . . . conflicts that keep us all from succeeding. . . . Carry this book with you to work every day!” —Carolyn Cassin, President, Michigan Women’s Foundation “A must-read for women of all ages in today’s workforce. This book offers what we all need to develop the capacities to endure this ever-changing workplace. We know it is all about relationships and you need the skills outlined in this book to survive and thrive when the Mean Girls attack.” —Kim Harrington, Coordinator, Professional Development and Training, Office of Human Resources, California State University, Sacramento

Fire from Within

Author : Carlos Castaneda
Publisher : Simon and Schuster
ISBN 13 : 1476730970
Total Pages : 326 pages
Book Rating : 4.4/5 (767 download)

DOWNLOAD NOW!

Book Synopsis Fire from Within by : Carlos Castaneda

Download or read book Fire from Within written by Carlos Castaneda and published by Simon and Schuster. This book was released on 2013-04-23 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Carlos Castaneda takes the reader into the very heart of sorcery, challenging both imagination and reason, shaking the very foundations of our belief in what is "natural" and "logical." Fire from Within is the author's most brilliant thought-provoking and unusual book, one in which Castaneda, under the tutelage of don Juan and his "disciples," at last constructs, from the teachings of don Juan and his own experiences, a stunning portrait of the "sorcerer's world" that is crystal-clear and dizzying in its implications. Each of Carlos Castaneda's books is a brilliant and tantalizing burst of illumination into the depths of our deepest mysteries, like a sudden flash of light, like a burst of lightning over the desert at night, which shows us a world that is both alien and totally familiar—the landscape of our dreams.

The Making of a Manager

Author : Julie Zhuo
Publisher : Penguin
ISBN 13 : 0735219567
Total Pages : 290 pages
Book Rating : 4.7/5 (352 download)

DOWNLOAD NOW!

Book Synopsis The Making of a Manager by : Julie Zhuo

Download or read book The Making of a Manager written by Julie Zhuo and published by Penguin. This book was released on 2019-03-19 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Instant Wall Street Journal Bestseller! Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don't really know what you're doing. That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics--from hiring to firing, from meeting to messaging, from planning to pitching--and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports' careers? What was the secret to leading with confidence in new and unexpected situations? Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager. The Making of a Manager is a modern field guide packed everyday examples and transformative insights, including: * How to tell a great manager from an average manager (illustrations included) * When you should look past an awkward interview and hire someone anyway * How to build trust with your reports through not being a boss * Where to look when you lose faith and lack the answers Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had.

Unmanageable: Leadership Lessons from an Impossible Year

Author : Johnathan Nightingale
Publisher : Raw Signal Press
ISBN 13 : 9780995964327
Total Pages : 230 pages
Book Rating : 4.9/5 (643 download)

DOWNLOAD NOW!

Book Synopsis Unmanageable: Leadership Lessons from an Impossible Year by : Johnathan Nightingale

Download or read book Unmanageable: Leadership Lessons from an Impossible Year written by Johnathan Nightingale and published by Raw Signal Press. This book was released on 2021-10-06 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everything about work changed in 2020. Billions of people were sent home from the office, unsure of what they'd be coming back to, or when. Organizations crammed decades of transformation into weeks. And every leader was asked for the same, impossible thing: clarity. Bestselling authors and management experts Johnathan and Melissa Nightingale capture a year of leadership lessons, from the first COVID lockdowns to the first anniversary. Unmanageable is the definitive read on how it felt to adapt, reinvent, and lead during the most tumultuous time in a generation. From the early chaos, to unending burnout, and the unprecedented turnover that followed, the pandemic laid bare the cracks in the old rules of work. Unmanageable introduces the new rules, and offers a practical and essential guide for what comes next. If you want to understand the future of work, start here.

Managing to Change the World

Author : Alison Green
Publisher : John Wiley & Sons
ISBN 13 : 1118137612
Total Pages : 244 pages
Book Rating : 4.1/5 (181 download)

DOWNLOAD NOW!

Book Synopsis Managing to Change the World by : Alison Green

Download or read book Managing to Change the World written by Alison Green and published by John Wiley & Sons. This book was released on 2012-04-03 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why getting results should be every nonprofit manager's first priority A nonprofit manager's fundamental job is to get results, sustained over time, rather than boost morale or promote staff development. This is a shift from the tenor of many management books, particularly in the nonprofit world. Managing to Change the World is designed to teach new and experienced nonprofit managers the fundamental skills of effective management, including: managing specific tasks and broader responsibilities; setting clear goals and holding people accountable to them; creating a results-oriented culture; hiring, developing, and retaining a staff of superstars. Offers nonprofit managers a clear guide to the most effective management skills Shows how to address performance problems, dismiss staffers who fall short, and the right way to exercising authority Gives guidance for managing time wisely and offers suggestions for staying in sync with your boss and managing up This important resource contains 41 resources and downloadable tools that can be implemented immediately.

That's Not How We Do It Here!

Author : John Kotter
Publisher : Penguin
ISBN 13 : 0399563954
Total Pages : 177 pages
Book Rating : 4.3/5 (995 download)

DOWNLOAD NOW!

Book Synopsis That's Not How We Do It Here! by : John Kotter

Download or read book That's Not How We Do It Here! written by John Kotter and published by Penguin. This book was released on 2016-06-07 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: What’s the worst thing you can hear when you have a good idea at work? “That’s not how we do it here!” In their iconic bestseller Our Iceberg Is Melting, John Kotter and Holger Rathgeber used a simple fable about penguins to explain the process of leading people through major changes. Now, ten years later, they’re back with another must-read story that will help any team or organization cope with their biggest challenges and turn them into exciting opportunities. Once upon a time a clan of meerkats lived in the Kalahari, a region in southern Africa. After years of steady growth, a drought has sharply reduced the clan’s resources, and deadly vulture attacks have increased. As things keep getting worse, the harmony of the clan is shattered. The executive team quarrels about possible solutions, and suggestions from frontline workers face a soul-crushing response: “That’s not how we do it here!” So Nadia, a bright and adventurous meerkat, hits the road in search of new ideas to help her troubled clan. She discovers a much smaller group that operates very differently, with much more teamwork and agility. These meerkats have developed innovative solutions to find food and evade the vultures. But not everything in this small clan is as perfect as it seems at first. Can Nadia figure out how to combine the best of both worlds—a large, disciplined, well-managed clan and a small, informal, inspiring clan—before it’s too late? This book distills Kotter’s decades of experience and award-winning research to reveal why organizations rise and fall, and how they can rise again in the face of adversity.

Nine Lies About Work

Author : Marcus Buckingham
Publisher : Harvard Business Press
ISBN 13 : 1633696316
Total Pages : 313 pages
Book Rating : 4.6/5 (336 download)

DOWNLOAD NOW!

Book Synopsis Nine Lies About Work by : Marcus Buckingham

Download or read book Nine Lies About Work written by Marcus Buckingham and published by Harvard Business Press. This book was released on 2019-04-02 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: Forget what you know about the world of work You crave feedback. Your organization's culture is the key to its success. Strategic planning is essential. Your competencies should be measured and your weaknesses shored up. Leadership is a thing. These may sound like basic truths of our work lives today. But actually, they're lies. As strengths guru and bestselling author Marcus Buckingham and Cisco Leadership and Team Intelligence head Ashley Goodall show in this provocative, inspiring book, there are some big lies--distortions, faulty assumptions, wrong thinking--that we encounter every time we show up for work. Nine lies, to be exact. They cause dysfunction and frustration, ultimately resulting in workplaces that are a pale shadow of what they could be. But there are those who can get past the lies and discover what's real. These freethinking leaders recognize the power and beauty of our individual uniqueness. They know that emergent patterns are more valuable than received wisdom and that evidence is more powerful than dogma. With engaging stories and incisive analysis, the authors reveal the essential truths that such freethinking leaders will recognize immediately: that it is the strength and cohesiveness of your team, not your company's culture, that matter most; that we should focus less on top-down planning and more on giving our people reliable, real-time intelligence; that rather than trying to align people's goals we should strive to align people's sense of purpose and meaning; that people don't want constant feedback, they want helpful attention. This is the real world of work, as it is and as it should be. Nine Lies About Work reveals the few core truths that will help you show just how good you are to those who truly rely on you.

Radical Candor

Author : Kim Malone Scott
Publisher : Macmillan
ISBN 13 : 1760553026
Total Pages : 375 pages
Book Rating : 4.7/5 (65 download)

DOWNLOAD NOW!

Book Synopsis Radical Candor by : Kim Malone Scott

Download or read book Radical Candor written by Kim Malone Scott and published by Macmillan. This book was released on 2017-03-28 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.

Becoming A Leader

Author : Dr. Myles Monroe
Publisher : Whitaker House
ISBN 13 : 1603741291
Total Pages : 201 pages
Book Rating : 4.6/5 (37 download)

DOWNLOAD NOW!

Book Synopsis Becoming A Leader by : Dr. Myles Monroe

Download or read book Becoming A Leader written by Dr. Myles Monroe and published by Whitaker House. This book was released on 2008-11-21 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Best-selling author Dr. Myles Munroe reveals the secrets of dynamic leadership that will turn your leadership potential into a potent reality. Within each of us lies the potential to be an effective leader!

Forgive and Remember

Author : Charles L. Bosk
Publisher : University of Chicago Press
ISBN 13 : 0226924688
Total Pages : 303 pages
Book Rating : 4.2/5 (269 download)

DOWNLOAD NOW!

Book Synopsis Forgive and Remember by : Charles L. Bosk

Download or read book Forgive and Remember written by Charles L. Bosk and published by University of Chicago Press. This book was released on 2011-09-09 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: The landmark study of how medical errors are managed among surgeons and other hospital staff—now in an updated edition with a new preface and epilogue. When it was first published, Forgive and Remember offered groundbreaking insight into the training and lives of young surgeons. It quickly emerged as the definitive sociological study on the subject. While medical errors are both inevitable and potentially devastating, Bosk found that they could be forgiven—as long as they were remembered and never repeated. In this second edition, Bosk reflects more than twenty years later on how things have changed, both in the medical profession and in sociology. With an extensive new preface, epilogue, and appendix by the author, this updated edition of Forgive and Remember is as timely as ever.

Managing for People Who Hate Managing

Author : Devora Zack
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1609945751
Total Pages : 178 pages
Book Rating : 4.6/5 (99 download)

DOWNLOAD NOW!

Book Synopsis Managing for People Who Hate Managing by : Devora Zack

Download or read book Managing for People Who Hate Managing written by Devora Zack and published by Berrett-Koehler Publishers. This book was released on 2012-08-27 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Professional success, more often than not, means becoming a manager. Yet nobody prepared you for having to deal with messy tidbits like emotions, conflicts, and personalities—all while achieving ever-greater goals and meeting ever-looming deadlines. Not exactly what you had in mind, is it? Don't panic. Devora Zack has the tools to help you succeed and even thrive as a manager. Drawing on the Myers-Briggs Type Indicator, Zack introduces two primary management styles—thinkers and feelers—and guides you in developing a management style that fits who you really are. She takes you through a host of potentially difficult situations, showing how this new way of understanding yourself and others makes managing less of a stumble in the dark and more of a walk in the park. Her enlightening examples, helpful exercises, and lifesaving tips make this book the new go-to guide for all those managers looking to love their jobs again.

Gower Handbook of People in Project Management

Author : Lindsay Scott
Publisher : Routledge
ISBN 13 : 1317125207
Total Pages : 906 pages
Book Rating : 4.3/5 (171 download)

DOWNLOAD NOW!

Book Synopsis Gower Handbook of People in Project Management by : Lindsay Scott

Download or read book Gower Handbook of People in Project Management written by Lindsay Scott and published by Routledge. This book was released on 2016-04-22 with total page 906 pages. Available in PDF, EPUB and Kindle. Book excerpt: Modern projects are all about one group of people delivering benefits to others, so it's no surprise that the human element is fundamental to project management. The Gower Handbook of People in Project Management is a complete guide to the human dimensions involved in projects. The book is a unique and rich compilation of over 60 chapters about project management roles and the people who sponsor, manage, deliver, work in or are otherwise important to project success. It looks at the people-issues that are specific to different sectors of organization (public, private and third sector); the organization of people in projects, both real and virtual; the relationship between people, their roles and the project environment; and the human behaviours and skills associated with working collaboratively. Thus this comprehensive and innovative handbook discusses all the important topics associated with employing, developing and managing people for successful projects. The contributors have been drawn from around the world and include experts ranging from practising managers to academics and advanced researchers. The Handbook is divided into six parts, which begin with management and project organization and progress through to more advanced and emerging practices. It benefits hugely from Lindsay Scott’s expert knowledge and experience in this field and from Dennis Lock’s contributions and meticulous editing to ensure that the text and illustrations are always lucid and informative.

People Skills for Public Managers

Author : Suzanne Mccorkle
Publisher : Routledge
ISBN 13 : 131746303X
Total Pages : 189 pages
Book Rating : 4.3/5 (174 download)

DOWNLOAD NOW!

Book Synopsis People Skills for Public Managers by : Suzanne Mccorkle

Download or read book People Skills for Public Managers written by Suzanne Mccorkle and published by Routledge. This book was released on 2014-12-18 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book fills the need for a communication-based, public sector framed book. The authors combine just enough basic theory about communication with specific skill development in areas of immediate interest to those who work in the public sector. It also features a strong "practice" orientation, with plentiful boxed applications (Insights from the Field, Skill Development boxes, Case Studies). It concludes with an especially useful summary chapter that describes the ten essential skills for successful communication.