Making Conflict Work

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Author :
Publisher : HMH
ISBN 13 : 0544149149
Total Pages : 305 pages
Book Rating : 4.5/5 (441 download)

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Book Synopsis Making Conflict Work by : Peter T. Coleman

Download or read book Making Conflict Work written by Peter T. Coleman and published by HMH. This book was released on 2014-09-02 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: “An excellent workbook-like guide” to the nuts and bolts of professional conflict and the strategies you need to make conflict work for you (Booklist, starred review). Every workplace is a minefield of conflict, and all office tension is shaped by power. Making Conflict Work teaches you to identify the nature of a conflict, determine your power position relative to anyone opposing you, and use the best strategy for achieving your goals. These strategies are equally effective for executives, managers and their direct reports, consultants, and attorneys—anyone who has ever had a disagreement with someone in their organization. Packed with helpful self-assessment exercises and action plans, this book gives you the tools you need to achieve greater satisfaction and success. “A genuine winner.” —Robert B. Cialdini, author of Influence “This book is a necessity . . . Read it.” —Leymah Gbowee, 2011 Nobel Peace Prize laureate and Liberian peace activist “Innovative and practical.” —Lawrence Susskind, Program on Negotiation cofounder “Navigating conflict effectively is an essential component of leadership. Making Conflict Work illustrates when to compromise and when to continue driving forward.” —Hon. David N. Dinkins, 106th mayor of the City of New York “An excellent workbook-like guide.” —Booklist, starred review

Confronting Without Offending

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Publisher : Harvest House Publishers
ISBN 13 : 0736932569
Total Pages : 193 pages
Book Rating : 4.7/5 (369 download)

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Book Synopsis Confronting Without Offending by : Deborah Smith Pegues

Download or read book Confronting Without Offending written by Deborah Smith Pegues and published by Harvest House Publishers. This book was released on 2009-03-01 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Where there are people, there are disagreements and misunderstandings. The author of 30 Days to Taming Your Tongue (more than 500,000 copies sold), a popular speaker, and a relationship strategist, Deborah Smith Pegues draws on biblical principles, personal experience, and research to show how to approach difficult situations so relationships are strengthened rather than broken. Meeting face-to-face to resolve an issue is difficult, but Pegues makes it easier by revealing how to avoid complications, sharing examples of good communication, and offering specific steps for dealing with conflicts. Readers will discover: effective and compassionate techniques for handling conflict practical strategies for resolving conflict how personality types influence discussions suggestions for minimizing defensiveness ideas for developing and promoting cooperation Confronting Without Offending gives readers the tools to successfully talk over and resolve issues and misunderstandings at home, at work, and in social situations.

HBR Guide to Dealing with Conflict (HBR Guide Series)

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Author :
Publisher : Harvard Business Review Press
ISBN 13 : 1633692167
Total Pages : 224 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis HBR Guide to Dealing with Conflict (HBR Guide Series) by : Amy Gallo

Download or read book HBR Guide to Dealing with Conflict (HBR Guide Series) written by Amy Gallo and published by Harvard Business Review Press. This book was released on 2017-03-14 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

High Conflict

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1982128577
Total Pages : 368 pages
Book Rating : 4.9/5 (821 download)

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Book Synopsis High Conflict by : Amanda Ripley

Download or read book High Conflict written by Amanda Ripley and published by Simon and Schuster. This book was released on 2022-04-05 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict--the kind that paralyzes people and places--and then shows how to escape it"--

Solutions to Conflicts: Review

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Author :
Publisher : Teaching and Learning Company
ISBN 13 : 0787745804
Total Pages : 9 pages
Book Rating : 4.7/5 (877 download)

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Book Synopsis Solutions to Conflicts: Review by : Dr. Gerri Holden

Download or read book Solutions to Conflicts: Review written by Dr. Gerri Holden and published by Teaching and Learning Company. This book was released on 2008-09-01 with total page 9 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every time a heart-wrenching display of violence in the schools or an appalling act of childhood aggression achieves its '15 minutes of fame' in the media, we all shake our heads in dismay, despair over what should have been done, and feel deeply grateful that it happened somewhere else. But, of course, there's no guarantee. These things can and do happen anywhere. And it is not what we do after, but what we can do before that matters. Teaching our children in the early grades about resolving conflicts is an urgently needed step in that direction. Use this packet to review the various solutions to conflicts.

Conflict Resolution

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071399674
Total Pages : 185 pages
Book Rating : 4.0/5 (713 download)

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Book Synopsis Conflict Resolution by : Daniel Dana

Download or read book Conflict Resolution written by Daniel Dana and published by McGraw Hill Professional. This book was released on 2001-01-03 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071743669
Total Pages : 240 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by : Mary Scannell

Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Conflicts in Conservation

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Author :
Publisher : Cambridge University Press
ISBN 13 : 1107017696
Total Pages : 343 pages
Book Rating : 4.1/5 (7 download)

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Book Synopsis Conflicts in Conservation by : Stephen M. Redpath

Download or read book Conflicts in Conservation written by Stephen M. Redpath and published by Cambridge University Press. This book was released on 2015-05-07 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: An insightful guide to understanding conflicts over the conservation of biodiversity and groundbreaking strategies to deal with them.

Handbook of Solution-focused Conflict Management

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Author :
Publisher : Hogrefe Publishing Corporation
ISBN 13 : 9780889373846
Total Pages : 0 pages
Book Rating : 4.3/5 (738 download)

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Book Synopsis Handbook of Solution-focused Conflict Management by : Fredrike Bannink

Download or read book Handbook of Solution-focused Conflict Management written by Fredrike Bannink and published by Hogrefe Publishing Corporation. This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: SF conflict management differs from traditional methods and can easily be combined with them. Meetings become more positive and shorter, ensuring that solution-focused conflict management is also cost-effective. --

The Five Percent

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Publisher : PublicAffairs
ISBN 13 : 1586489224
Total Pages : 288 pages
Book Rating : 4.5/5 (864 download)

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Book Synopsis The Five Percent by : Peter Coleman

Download or read book The Five Percent written by Peter Coleman and published by PublicAffairs. This book was released on 2011-05-03 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: One in every twenty difficult conflicts ends up grinding to a halt. That's fully 5 percent of not just the diplomatic and political clashes we read about in the newspaper, but disputations and arguments from our everyday lives as well. Once we get pulled into these self-perpetuating conflicts it is nearly impossible to escape. The 5 percent rule us. So what can we do when we find ourselves ensnared? According to Dr. Peter T. Coleman, the solution is in seeing our conflict anew. Applying lessons from complexity theory to examples from both American domestic politics and international diplomacy -- from abortion debates to the enmity between Israelis and Palestinians -- Coleman provides innovative new strategies for dealing with intractable disputes. A timely, paradigm-shifting look at conflict, The Five Percent is an invaluable guide to preventing even the most fractious negotiations from foundering.

Resolving Conflicts at Work

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118046889
Total Pages : 378 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Resolving Conflicts at Work by : Kenneth Cloke

Download or read book Resolving Conflicts at Work written by Kenneth Cloke and published by John Wiley & Sons. This book was released on 2011-01-06 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors’ eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today’s companies and the people who work in them.

The Eight Essential Steps to Conflict Resolution

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Author :
Publisher : Penguin
ISBN 13 : 0874777518
Total Pages : 305 pages
Book Rating : 4.8/5 (747 download)

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Book Synopsis The Eight Essential Steps to Conflict Resolution by : Dudley Weeks

Download or read book The Eight Essential Steps to Conflict Resolution written by Dudley Weeks and published by Penguin. This book was released on 1994-01-04 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Problems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear language, Weeks shows readers how to turn conflict into lasting partnerships and ensure a fruitful outcome.

Harvard Business Review on Negotiation and Conflict Resolution

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Author :
Publisher : Harvard Business Review Press
ISBN 13 :
Total Pages : 246 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Harvard Business Review on Negotiation and Conflict Resolution by :

Download or read book Harvard Business Review on Negotiation and Conflict Resolution written by and published by Harvard Business Review Press. This book was released on 2000 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leading Minds and Landmark Ideas In An Easily Accessible Format From the preeminent thinkers whose work has defined an entire field to the rising stars who will redefine the way we think about business, The Harvard Business Review Paperback Series delivers the fundamental information today's professionals need to stay competitive in a fast-moving world. Managers at every level, and in every industry, must balance various working styles, build efficient management teams, and develop sharp negotiation skills to remain competitive. Harvard Business Review on Negotiation and Conflict Resolution offers a selection of the best thinking on negotiation practice and managing conflict in organizational settings. A Harvard Business Review Paperback.

Managing Conflict

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Publisher : Kogan Page Publishers
ISBN 13 : 0749480890
Total Pages : 321 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Managing Conflict by : David Liddle

Download or read book Managing Conflict written by David Liddle and published by Kogan Page Publishers. This book was released on 2017-09-03 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.

The Conflict Paradox

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118852915
Total Pages : 341 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis The Conflict Paradox by : Bernard S. Mayer

Download or read book The Conflict Paradox written by Bernard S. Mayer and published by John Wiley & Sons. This book was released on 2015-01-12 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: Find the roadmap to the heart of the conflict The Conflict Paradox is a guide to taking conflict to a more productive place. Written by one of the founders of the professional conflict management field and co-published with the American Bar Association, this book outlines seven major dilemmas that conflict practitioners face every day. Readers will find expert guidance toward getting to the heart of the conflict and will be challenged to adopt a new way to think about the choices disputants face,. They will also be offered practical tools and techniques for more successful intervention. Using stories, experiences, and reflective exercises to bring these concepts to life, the author provides actionable advice for overcoming roadblocks to effective conflict work. Disputants and interveners alike are often stymied by what appear to be unacceptable alternatives,. The Conflict Paradox offers a new way of understanding and working with these so that they become not obstacles but opportunities for helping people move through conflict successfully.. Examine the contradictions at the center of almost all conflicts Learn how to bring competition and cooperation, avoidance and engagement, optimism and realism together to make for more power conflict intervention Deal effectively with the tensions between emotions, and logic, principles and compromise, neutrality and advocacy, community and autonomy Discover the tools and techniques that make conflicts less of a hurdle to overcome and more of an opportunity to pursue Conflict is everywhere, and conflict intervention skills are valuable far beyond the professional and legal realms. With insight and creativity, solutions are almost always possible. For conflict interveners and disputants looking for an effective and creative approach to understanding and working with conflict , The Conflict Paradox provides a powerful and important roadmap for conflict intervention.

Conflict Analysis

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Author :
Publisher : United States Institute of Peace Press
ISBN 13 :
Total Pages : 292 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis Conflict Analysis by : Matthew Bernard Levinger

Download or read book Conflict Analysis written by Matthew Bernard Levinger and published by United States Institute of Peace Press. This book was released on 2013 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict Analysis: Understanding Causes, Unlocking Solutions is a guide for practitioners seeking to prevent deadly conflict or mitigate political instability. This handbook integrates theory and practice and emphasizes the importance of analyzing the causes of peace as well as the causes of conflict. It stresses that conflict analysis is a social as well as an intellectual process, helping practitioners translate analysis into effective action.

The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071801979
Total Pages : 210 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High by : Steven Dinkin

Download or read book The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High written by Steven Dinkin and published by McGraw Hill Professional. This book was released on 2012-12-14 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: The proven four-step method for improving communication and managing conflict in any healthcare setting The Exchange Strategy for Managing Conflict in Health Care delivers a wealth of strategies and techniques for structuring conversations about conflicts and issues in groups large and small. "A fresh, clear-eyed view of how to approach conflict in the American healthcare system . . . shows how direct, immediate, tactful, and open communication will greatly improve any workplace setting." -- KATHLEEN SELLICK, President and CEO, Rady Children's Hospital "Having worked in large hospital systems for many years, I wish I had known these skills and techniques when I supervised nurses and coordinated teams." -- KIM PHILLIPS, MSN, RN, CFCN, Nurse's Touch, Inc. "During the past 12 months, over 450 managers and supervisors on my team at Sanford Health have gone through this training, and it works!" -- EVAN BURKETT, Chief Human Resources Officer, Sanford Health "The strategy and skills laid out in this book . . . are truly effective. Ignore this at your peril." -- DR. SAMUEL B. HO, Chief, Gastroenterology Section, Veterans Affairs San Diego Healthcare System, Professor of Medicine, University of California, San Diego