Software Testing And Continuous Quality Improvement

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Software Testing and Continuous Quality Improvement

Author : William E. Lewis
Publisher : CRC Press
ISBN 13 : 1439834369
Total Pages : 684 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Software Testing and Continuous Quality Improvement by : William E. Lewis

Download or read book Software Testing and Continuous Quality Improvement written by William E. Lewis and published by CRC Press. This book was released on 2017-06-01 with total page 684 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is often assumed that software testing is based on clearly defined requirements and software development standards. However, testing is typically performed against changing, and sometimes inaccurate, requirements. The third edition of a bestseller, Software Testing and Continuous Quality Improvement, Third Edition provides a continuous quality framework for the software testing process within traditionally structured and unstructured environments. This framework aids in creating meaningful test cases for systems with evolving requirements. This completely revised reference provides a comprehensive look at software testing as part of the project management process, emphasizing testing and quality goals early on in development. Building on the success of previous editions, the text explains testing in a Service Orientated Architecture (SOA) environment, the building blocks of a Testing Center of Excellence (COE), and how to test in an agile development. Fully updated, the sections on test effort estimation provide greater emphasis on testing metrics. The book also examines all aspects of functional testing and looks at the relation between changing business strategies and changes to applications in development. Includes New Chapters on Process, Application, and Organizational Metrics All IT organizations face software testing issues, but most are unprepared to manage them. Software Testing and Continuous Quality Improvement, Third Edition is enhanced with an up-to-date listing of free software tools and a question-and-answer checklist for choosing the best tools for your organization. It equips you with everything you need to effectively address testing issues in the most beneficial way for your business.

Software Testing and Continuous Quality Improvement

Author : William E. Lewis
Publisher : CRC Press
ISBN 13 : 0203496329
Total Pages : 561 pages
Book Rating : 4.2/5 (34 download)

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Book Synopsis Software Testing and Continuous Quality Improvement by : William E. Lewis

Download or read book Software Testing and Continuous Quality Improvement written by William E. Lewis and published by CRC Press. This book was released on 2004-10-14 with total page 561 pages. Available in PDF, EPUB and Kindle. Book excerpt: Software Testing and Continuous Quality Improvement, Second Edition, illustrates a quality framework for software testing in traditional structured and unstructured environments. It explains how a continuous quality improvement approach promotes effective testing, and it analyzes the various testing tools and techniques that you can choose.

Software Engineering Quality Practices

Author : Ronald Kirk Kandt
Publisher : CRC Press
ISBN 13 : 1420031104
Total Pages : 279 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Software Engineering Quality Practices by : Ronald Kirk Kandt

Download or read book Software Engineering Quality Practices written by Ronald Kirk Kandt and published by CRC Press. This book was released on 2005-11-01 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to attract and keep successful software professionals Software Engineering Quality Practices describes how software engineers and the managers that supervise them can develop quality software in an effective, efficient, and professional manner. This volume conveys practical advice quickly and clearly while avoiding the dogma that surr

How to Reduce the Cost of Software Testing

Author : Matthew Heusser
Publisher : CRC Press
ISBN 13 : 1439861560
Total Pages : 336 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis How to Reduce the Cost of Software Testing by : Matthew Heusser

Download or read book How to Reduce the Cost of Software Testing written by Matthew Heusser and published by CRC Press. This book was released on 2016-04-19 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Plenty of software testing books tell you how to test well; this one tells you how to do it while decreasing your testing budget. A series of essays written by some of the leading minds in software testing, How to Reduce the Cost of Software Testing provides tips, tactics, and techniques to help readers accelerate the testing process, improve the performance of the test teams, and lower costs. The distinguished team of contributors—that includes corporate test leaders, best paper authors, and keynote speakers from leading software testing conferences—supply concrete suggestions on how to find cost savings without sacrificing outcome. Detailing strategies that testers can immediately put to use to reduce costs, the book explains how to make testing nimble, how to remove bottlenecks in the testing process, and how to locate and track defects efficiently and effectively. Written in language accessible to non-technical executives, as well as those doing the testing, the book considers the latest advances in test automation, ideology, and technology. Rather than present the perspective of one or two experts in software testing, it supplies the wide-ranging perspectives of a team of experts to help ensure your team can deliver a completed test cycle in less time, with more confidence, and reduced costs.

Software Quality Engineering

Author : Jeff Tian
Publisher : John Wiley & Sons
ISBN 13 : 0471722332
Total Pages : 440 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis Software Quality Engineering by : Jeff Tian

Download or read book Software Quality Engineering written by Jeff Tian and published by John Wiley & Sons. This book was released on 2005-05-20 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: The one resource needed to create reliable software This text offers a comprehensive and integrated approach to software quality engineering. By following the author's clear guidance, readers learn how to master the techniques to produce high-quality, reliable software, regardless of the software system's level of complexity. The first part of the publication introduces major topics in software quality engineering and presents quality planning as an integral part of the process. Providing readers with a solid foundation in key concepts and practices, the book moves on to offer in-depth coverage of software testing as a primary means to ensure software quality; alternatives for quality assurance, including defect prevention, process improvement, inspection, formal verification, fault tolerance, safety assurance, and damage control; and measurement and analysis to close the feedback loop for quality assessment and quantifiable improvement. The text's approach and style evolved from the author's hands-on experience in the classroom. All the pedagogical tools needed to facilitate quick learning are provided: * Figures and tables that clarify concepts and provide quick topic summaries * Examples that illustrate how theory is applied in real-world situations * Comprehensive bibliography that leads to in-depth discussion of specialized topics * Problem sets at the end of each chapter that test readers' knowledge This is a superior textbook for software engineering, computer science, information systems, and electrical engineering students, and a dependable reference for software and computer professionals and engineers.

Continuous Integration

Author : Paul M. Duvall
Publisher : Pearson Education
ISBN 13 : 0321630149
Total Pages : 322 pages
Book Rating : 4.3/5 (216 download)

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Book Synopsis Continuous Integration by : Paul M. Duvall

Download or read book Continuous Integration written by Paul M. Duvall and published by Pearson Education. This book was released on 2007-06-29 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: For any software developer who has spent days in “integration hell,” cobbling together myriad software components, Continuous Integration: Improving Software Quality and Reducing Risk illustrates how to transform integration from a necessary evil into an everyday part of the development process. The key, as the authors show, is to integrate regularly and often using continuous integration (CI) practices and techniques. The authors first examine the concept of CI and its practices from the ground up and then move on to explore other effective processes performed by CI systems, such as database integration, testing, inspection, deployment, and feedback. Through more than forty CI-related practices using application examples in different languages, readers learn that CI leads to more rapid software development, produces deployable software at every step in the development lifecycle, and reduces the time between defect introduction and detection, saving time and lowering costs. With successful implementation of CI, developers reduce risks and repetitive manual processes, and teams receive better project visibility. The book covers How to make integration a “non-event” on your software development projects How to reduce the amount of repetitive processes you perform when building your software Practices and techniques for using CI effectively with your teams Reducing the risks of late defect discovery, low-quality software, lack of visibility, and lack of deployable software Assessments of different CI servers and related tools on the market The book’s companion Web site, www.integratebutton.com, provides updates and code examples.

Software Testing and Continuous Quality Improvement, Third Edition

Author : William E. Lewis
Publisher : Auerbach Publications
ISBN 13 : 9781420080735
Total Pages : 684 pages
Book Rating : 4.0/5 (87 download)

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Book Synopsis Software Testing and Continuous Quality Improvement, Third Edition by : William E. Lewis

Download or read book Software Testing and Continuous Quality Improvement, Third Edition written by William E. Lewis and published by Auerbach Publications. This book was released on 2008-12-22 with total page 684 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is often assumed that software testing is based on clearly defined requirements and software development standards. However, testing is typically performed against changing, and sometimes inaccurate, requirements. The third edition of a bestseller, Software Testing and Continuous Quality Improvement, Third Edition provides a continuous quality framework for the software testing process within traditionally structured and unstructured environments. This framework aids in creating meaningful test cases for systems with evolving requirements. This completely revised reference provides a comprehensive look at software testing as part of the project management process, emphasizing testing and quality goals early on in development. Building on the success of previous editions, the text explains testing in a Service Orientated Architecture (SOA) environment, the building blocks of a Testing Center of Excellence (COE), and how to test in an agile development. Fully updated, the sections on test effort estimation provide greater emphasis on testing metrics. The book also examines all aspects of functional testing and looks at the relation between changing business strategies and changes to applications in development. Includes New Chapters on Process, Application, and Organizational Metrics All IT organizations face software testing issues, but most are unprepared to manage them. Software Testing and Continuous Quality Improvement, Third Edition is enhanced with an up-to-date listing of free software tools and a question-and-answer checklist for choosing the best tools for your organization. It equips you with everything you need to effectively address testing issues in the most beneficial way for your business.

Software Testing and Quality Assurance

Author : Kshirasagar Naik
Publisher : John Wiley & Sons
ISBN 13 : 1118211634
Total Pages : 702 pages
Book Rating : 4.1/5 (182 download)

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Book Synopsis Software Testing and Quality Assurance by : Kshirasagar Naik

Download or read book Software Testing and Quality Assurance written by Kshirasagar Naik and published by John Wiley & Sons. This book was released on 2011-09-23 with total page 702 pages. Available in PDF, EPUB and Kindle. Book excerpt: A superior primer on software testing and quality assurance, from integration to execution and automation This important new work fills the pressing need for a user-friendly text that aims to provide software engineers, software quality professionals, software developers, and students with the fundamental developments in testing theory and common testing practices. Software Testing and Quality Assurance: Theory and Practice equips readers with a solid understanding of: Practices that support the production of quality software Software testing techniques Life-cycle models for requirements, defects, test cases, and test results Process models for units, integration, system, and acceptance testing How to build test teams, including recruiting and retaining test engineers Quality Models, Capability Maturity Model, Testing Maturity Model, and Test Process Improvement Model Expertly balancing theory with practice, and complemented with an abundance of pedagogical tools, including test questions, examples, teaching suggestions, and chapter summaries, this book is a valuable, self-contained tool for professionals and an ideal introductory text for courses in software testing, quality assurance, and software engineering.

Software Quality Assurance

Author : Claude Y. Laporte
Publisher : John Wiley & Sons
ISBN 13 : 1118501829
Total Pages : 598 pages
Book Rating : 4.1/5 (185 download)

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Book Synopsis Software Quality Assurance by : Claude Y. Laporte

Download or read book Software Quality Assurance written by Claude Y. Laporte and published by John Wiley & Sons. This book was released on 2018-01-04 with total page 598 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book introduces Software Quality Assurance (SQA) and provides an overview of standards used to implement SQA. It defines ways to assess the effectiveness of how one approaches software quality across key industry sectors such as telecommunications, transport, defense, and aerospace. Includes supplementary website with an instructor’s guide and solutions Applies IEEE software standards as well as the Capability Maturity Model Integration for Development (CMMI) Illustrates the application of software quality assurance practices through the use of practical examples, quotes from experts, and tips from the authors

Mastering Software Quality Assurance

Author : Murali Chemuturi
Publisher : J. Ross Publishing
ISBN 13 : 1604270322
Total Pages : 377 pages
Book Rating : 4.6/5 (42 download)

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Book Synopsis Mastering Software Quality Assurance by : Murali Chemuturi

Download or read book Mastering Software Quality Assurance written by Murali Chemuturi and published by J. Ross Publishing. This book was released on 2010-09-15 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive reference on software development quality assurance addresses all four dimensions of quality: specifications, design, construction and conformance. It focuses on quality from both the micro and macro view. From a micro view, it details the aspect of building-in quality at the component level to help ensure that the overall deliverable has ingrained quality. From a macro view, it addresses the organizational level activities that provide an environment conducive to fostering quality in the deliverables as well as developing a culture focused on quality in the organization. Mastering Software Quality Assurance also explores a process driven approach to quality, and provides the information and guidance needed for implementing a process quality model in your organization. It includes best practices and valuable tools and techniques for software developers.Key Features • Provides a comprehensive, inclusive view of software quality • Tackles the four dimensions of quality as applicable to software development organizations • Offers unique insights into achieving quality at the component level • Deals comprehensively with all aspects of measuring software quality • Explores process quality from the standpoint of implementation rather than from the appraiser/assessor point of view • Delivers a bird's eye view of the ISO and CMMI models, and describes necessary steps for attaining conformance to those models

Software Quality

Author : Martin Wieczorek
Publisher : Springer Science & Business Media
ISBN 13 : 3642565298
Total Pages : 298 pages
Book Rating : 4.6/5 (425 download)

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Book Synopsis Software Quality by : Martin Wieczorek

Download or read book Software Quality written by Martin Wieczorek and published by Springer Science & Business Media. This book was released on 2011-06-28 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: 1. 1 The Pressure on Information Technology (IT) "In today's environment, the ability to react quickly to change by reducing the devel opment life cycle in order to be first to market will give a company an important com petitive edge. " -James Martin The market conditions of the 21 st century put business under continual pressure. The most successful companies are those who are able to reduce their time to market, to launch initiatives before their competitors, to respond very rapidly to opportunities in the marketplace or to change direction in response to a move by the competition or a change in circumstances. All of these business initiatives rely on support from Infor mation Technology (IT). For a business to launch a new product in three months time, the supporting IT processes must be available and working in that three month time frame. In this fast moving environment, late IT delivery is not acceptable and may pose a major risk to the business. The marketplace of 21 st century business measures timescales in months, whereas in the past, timescales of two to three years were more typical. Internet related and e business projects frequently require even tighter timescales, measured in days rather than months. This need for speed puts tremendous pressure on IT departments. Pressure does not just come from the need for speed. There is also an ever-increasing rate of change within business.

Systems, Software and Services Process Improvement

Author : Alastair Walker
Publisher : Springer Nature
ISBN 13 : 3030280055
Total Pages : 770 pages
Book Rating : 4.0/5 (32 download)

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Book Synopsis Systems, Software and Services Process Improvement by : Alastair Walker

Download or read book Systems, Software and Services Process Improvement written by Alastair Walker and published by Springer Nature. This book was released on 2019-09-09 with total page 770 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume constitutes the refereed proceedings of the 26th European Conference on Systems, Software and Services Process Improvement, EuroSPI conference, held in Edinburgh, Scotland, in September 2019. The 18 revised full papers presented were carefully reviewed and selected from 28 submissions. They are organized in topical sections: Visionary Papers, SPI and Safety and Security, SPI and Assessments, SPI and Future Qualification & Team Performance, and SPI Manifesto and Culture. The selected workshop papers are also presented and organized in following topical sections: GamifySPI, Digitalisation of Industry, Infrastructure and E-Mobility. -Best Practices in Implementing Traceability. -Good and Bad Practices in Improvement. -Functional Safety and Cybersecurity. -Experiences with Agile and Lean. -Standards and Assessment Models. -Team Skills and Diversity Strategies. -Recent Innovations.

Continuous Delivery

Author : Jez Humble
Publisher : Pearson Education
ISBN 13 : 0321670221
Total Pages : 956 pages
Book Rating : 4.3/5 (216 download)

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Book Synopsis Continuous Delivery by : Jez Humble

Download or read book Continuous Delivery written by Jez Humble and published by Pearson Education. This book was released on 2010-07-27 with total page 956 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the 2011 Jolt Excellence Award! Getting software released to users is often a painful, risky, and time-consuming process. This groundbreaking new book sets out the principles and technical practices that enable rapid, incremental delivery of high quality, valuable new functionality to users. Through automation of the build, deployment, and testing process, and improved collaboration between developers, testers, and operations, delivery teams can get changes released in a matter of hours— sometimes even minutes–no matter what the size of a project or the complexity of its code base. Jez Humble and David Farley begin by presenting the foundations of a rapid, reliable, low-risk delivery process. Next, they introduce the “deployment pipeline,” an automated process for managing all changes, from check-in to release. Finally, they discuss the “ecosystem” needed to support continuous delivery, from infrastructure, data and configuration management to governance. The authors introduce state-of-the-art techniques, including automated infrastructure management and data migration, and the use of virtualization. For each, they review key issues, identify best practices, and demonstrate how to mitigate risks. Coverage includes • Automating all facets of building, integrating, testing, and deploying software • Implementing deployment pipelines at team and organizational levels • Improving collaboration between developers, testers, and operations • Developing features incrementally on large and distributed teams • Implementing an effective configuration management strategy • Automating acceptance testing, from analysis to implementation • Testing capacity and other non-functional requirements • Implementing continuous deployment and zero-downtime releases • Managing infrastructure, data, components and dependencies • Navigating risk management, compliance, and auditing Whether you’re a developer, systems administrator, tester, or manager, this book will help your organization move from idea to release faster than ever—so you can deliver value to your business rapidly and reliably.

Modern Software Engineering

Author : David Farley
Publisher : Addison-Wesley Professional
ISBN 13 : 0137314868
Total Pages : 479 pages
Book Rating : 4.1/5 (373 download)

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Book Synopsis Modern Software Engineering by : David Farley

Download or read book Modern Software Engineering written by David Farley and published by Addison-Wesley Professional. This book was released on 2021-11-16 with total page 479 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improve Your Creativity, Effectiveness, and Ultimately, Your Code In Modern Software Engineering, continuous delivery pioneer David Farley helps software professionals think about their work more effectively, manage it more successfully, and genuinely improve the quality of their applications, their lives, and the lives of their colleagues. Writing for programmers, managers, and technical leads at all levels of experience, Farley illuminates durable principles at the heart of effective software development. He distills the discipline into two core exercises: learning and exploration and managing complexity. For each, he defines principles that can help you improve everything from your mindset to the quality of your code, and describes approaches proven to promote success. Farley's ideas and techniques cohere into a unified, scientific, and foundational approach to solving practical software development problems within realistic economic constraints. This general, durable, and pervasive approach to software engineering can help you solve problems you haven't encountered yet, using today's technologies and tomorrow's. It offers you deeper insight into what you do every day, helping you create better software, faster, with more pleasure and personal fulfillment. Clarify what you're trying to accomplish Choose your tools based on sensible criteria Organize work and systems to facilitate continuing incremental progress Evaluate your progress toward thriving systems, not just more "legacy code" Gain more value from experimentation and empiricism Stay in control as systems grow more complex Achieve rigor without too much rigidity Learn from history and experience Distinguish "good" new software development ideas from "bad" ones Register your book for convenient access to downloads, updates, and/or corrections as they become available. See inside book for details.

Continuous Software Engineering

Author : Jan Bosch
Publisher : Springer
ISBN 13 : 331911283X
Total Pages : 230 pages
Book Rating : 4.3/5 (191 download)

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Book Synopsis Continuous Software Engineering by : Jan Bosch

Download or read book Continuous Software Engineering written by Jan Bosch and published by Springer. This book was released on 2014-11-11 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides essential insights on the adoption of modern software engineering practices at large companies producing software-intensive systems, where hundreds or even thousands of engineers collaborate to deliver on new systems and new versions of already deployed ones. It is based on the findings collected and lessons learned at the Software Center (SC), a unique collaboration between research and industry, with Chalmers University of Technology, Gothenburg University and Malmö University as academic partners and Ericsson, AB Volvo, Volvo Car Corporation, Saab Electronic Defense Systems, Grundfos, Axis Communications, Jeppesen (Boeing) and Sony Mobile as industrial partners. The 17 chapters present the “Stairway to Heaven” model, which represents the typical evolution path companies move through as they develop and mature their software engineering capabilities. The chapters describe theoretical frameworks, conceptual models and, most importantly, the industrial experiences gained by the partner companies in applying novel software engineering techniques. The book’s structure consists of six parts. Part I describes the model in detail and presents an overview of lessons learned in the collaboration between industry and academia. Part II deals with the first step of the Stairway to Heaven, in which R&D adopts agile work practices. Part III of the book combines the next two phases, i.e., continuous integration (CI) and continuous delivery (CD), as they are closely intertwined. Part IV is concerned with the highest level, referred to as “R&D as an innovation system,” while Part V addresses a topic that is separate from the Stairway to Heaven and yet critically important in large organizations: organizational performance metrics that capture data, and visualizations of the status of software assets, defects and teams. Lastly, Part VI presents the perspectives of two of the SC partner companies. The book is intended for practitioners and professionals in the software-intensive systems industry, providing concrete models, frameworks and case studies that show the specific challenges that the partner companies encountered, their approaches to overcoming them, and the results. Researchers will gain valuable insights on the problems faced by large software companies, and on how to effectively tackle them in the context of successful cooperation projects.

Software Excellence

Author : Shigeichi Moriguchi
Publisher : Productivity Press
ISBN 13 : 9781563270505
Total Pages : 618 pages
Book Rating : 4.2/5 (75 download)

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Book Synopsis Software Excellence by : Shigeichi Moriguchi

Download or read book Software Excellence written by Shigeichi Moriguchi and published by Productivity Press. This book was released on 1997-02-01 with total page 618 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thanks to the great success of the QC movement, quality assurance has taken root in the earliest stages of technology development. Software Excellence addresses the assumption that software cannot be built without bugs. The author argues that the application of total quality principles and tools to software development will eliminate the lengthy and costly step of debugging that has become an accepted phase of software development. Table of Contents Publisher's Message Preface Editor's Foreword--Tadashi Yoshizawa Editor's Foreword--Motohiro Higashi List of Editors and Authors PART 1 -- QUALITY CONTROL METHODOLOGY Chapter One: High-Quality Software Chapter Two: Total Quality Management (TQM) Chapter Three: Methods of Quality Control (QC) PART 2 -- QUALITY PROCESSES APPLIED TO SOFTWARE DESIGN AND DEVELOPMENT Chapter Four: Software Quality Control and Small-Group Activities in Software Chapter Five: High-Reliability Software Chapter Six: Software Development and Modularization Chapter Seven: Software Documentation Chapter Eight: Software Engineering Chapter Nine: Change Management Chapter Ten: Quality Improvement in Reuse Chapter Eleven: Quality Function Deployment for Software Development Chapter Twelve: Examples of Quality Measurement Systems Chapter Thirteen: Methods for Quantitative Measurement and Evaluation of Quality Chapter Fourteen: Production Planning for Software Products Chapter Fifteen: Software Technology Management Chapter Sixteen: Quality Design and Management Planning Chapter Seventeen: Review and Process-Specific Management Chapter Eighteen: Test Management and Audits Chapter Nineteen: Maintenance Management Glossary of Acronyms Index

Software Quality Assurance

Author : Neil Walkinshaw
Publisher : Springer
ISBN 13 : 3319648225
Total Pages : 186 pages
Book Rating : 4.3/5 (196 download)

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Book Synopsis Software Quality Assurance by : Neil Walkinshaw

Download or read book Software Quality Assurance written by Neil Walkinshaw and published by Springer. This book was released on 2017-07-24 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook offers undergraduate students an introduction to the main principles and some of the most popular techniques that constitute ‘software quality assurance’. The book seeks to engage students by placing an emphasis on the underlying foundations of modern quality-assurance techniques , using these to highlight why techniques work, as opposed to merely focussing on how they work. In doing so it provides readers with a comprehensive understanding of where software quality fits into the development lifecycle (spoiler: everywhere), and what the key quality assurance activities are. The book focuses on quality assurance in a way that typical, more generic software engineering reference books do not. It is structured so that it can (and should) be read from cover to cover throughout the course of a typical university module. Specifically, it is Concise: it is small enough to be readable in its entirety over the course of a typical software engineering module. Explanatory: topics are discussed not merely in terms of what they are, but also why they are the way they are – what events, technologies, and individuals or organisations helped to shape them into what they are now. Applied: topics are covered with a view to giving the reader a good idea of how they can be applied in practice, and by pointing, where possible, to evidence of their efficacy. The book starts from some of the most general notions (e.g. quality and development process), and gradually homes-in on the more specific activities, assuming knowledge of the basic notions established in prior chapters. Each chapter concludes with a “Key Points” section, summarising the main issues that have been covered in the chapter. Throughout the book there are exercises that serve to remind readers of relevant parts in the book that have been covered previously, and give them the opportunity to reflect on a particular topic and refer to related references.