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Author : Wu Wei
Publisher : World Scientific
ISBN 13 : 9814434531
Total Pages : 189 pages
Book Rating : 4.8/5 (144 download)
Download or read book Building Service-oriented Government written by Wu Wei and published by World Scientific. This book was released on 2013 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Marc Holzer
Publisher : Cambridge Scholars Publishing
ISBN 13 : 1527543587
Total Pages : 331 pages
Book Rating : 4.5/5 (275 download)
Download or read book Administrative System Innovation and Building a Public Service-Oriented Government written by Marc Holzer and published by Cambridge Scholars Publishing. This book was released on 2019-11-15 with total page 331 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the late 1970s until the present day, the New Public Management movement flourished in the United Kingdom, New Zealand, Australia and a number of other countries over the globe. Nowadays, governments across the world are more service-oriented than previously, and administrative system innovations are encouraging new ways of improving public services. Increasingly, more and more countries are witnessing administrative innovations to provide better, quicker, and more efficient and effective service to the public. To this end, this collection of essays highlights public service theory and practices. While some chapters concentrate on innovation in administrative systems, others pay attention to more theoretic and practical issues. A few examine municipal-level public service and innovation, whereas others focus on environment, community policing, public infrastructure, partnership governance, and e-service and e-participation, as well as citizen participation. The book represents an excellent, updated resource for scholars, students and practitioners in the broad field of public administration, public policy, public affairs and public management.
Author : Chhabra, Susheel
Publisher : IGI Global
ISBN 13 : 1605662410
Total Pages : 338 pages
Book Rating : 4.6/5 (56 download)
Download or read book Integrating E-Business Models for Government Solutions: Citizen-Centric Service Oriented Methodologies and Processes written by Chhabra, Susheel and published by IGI Global. This book was released on 2009-02-28 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The objective of this book is to examine issues and promote research initiatives in the area of effectiveness in e-government by suggesting integrated e-business models for government solutions, through citizen-centric service oriented methodologies and processes"--Provided by publisher.
Author : Robert M. Price
Publisher : Univ of California Press
ISBN 13 : 0520331516
Total Pages : 276 pages
Book Rating : 4.5/5 (23 download)
Download or read book Society and Bureaucracy in Contemporary Ghana written by Robert M. Price and published by Univ of California Press. This book was released on 2023-07-28 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title is part of UC Press's Voices Revived program, which commemorates University of California Press’s mission to seek out and cultivate the brightest minds and give them voice, reach, and impact. Drawing on a backlist dating to 1893, Voices Revived makes high-quality, peer-reviewed scholarship accessible once again using print-on-demand technology. This title was originally published in 1975.
Author : Paul Du Gay
Publisher : Oxford University Press
ISBN 13 : 0199275459
Total Pages : 360 pages
Book Rating : 4.1/5 (992 download)
Download or read book The Values of Bureaucracy written by Paul Du Gay and published by Oxford University Press. This book was released on 2005 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book describes and analyzes the impact of contemporary programmes of organizational reform in the public and private sectors on bureaucratic structures.
Author : Setrag Khoshafian
Publisher : CRC Press
ISBN 13 : 1420013262
Total Pages : 466 pages
Book Rating : 4.4/5 (2 download)
Download or read book Service Oriented Enterprises written by Setrag Khoshafian and published by CRC Press. This book was released on 2016-04-19 with total page 466 pages. Available in PDF, EPUB and Kindle. Book excerpt: Extending beyond the technical architecture to the very philosophy of how a business should operate, the Service Orientation approach establishes fluidity across boundaries to provide agility, transparency, and fundamental competitive advantage. Service Oriented Enterprises brings the concept of service orientation from the IT department to the boardroom, applying the precepts of service oriented technology to the underlying dynamics of how a business operates. Implementing a technological concept as a cultural paradigm, the SOE succeeds by combining the best features from virtual, extended, real-time, and resilient enterprises to serve not just its customers, but also its trading partners, shareholders and employees. Building primarily on the success of the Internet and the automation of business policies and processes, the Service Oriented Enterprise (SOE) is defined by three essential layers: the enterprise performance layer, the business process management layer, and the underlying service oriented architecture. This book focuses primarily on layers two and three and how the fundamental dynamics of a business can be altered when these concepts are applied to both architecture and culture. Beginning with an overview of the emerging SOE culture, the text contrasts the new service-oriented methodologies with traditional waterfall and iterative methodologies. Emphasizing Web Service strategies for description, discovery, and deployment techniques, the author goes deeper into service-oriented concepts describing the business process management suite as the central core of the SOE, and introducing the Enterprise Service Bus as the backbone for integration. The text describe how modeling, executing, and continuously improving the business process and business policies lends to the development of a common language between business and IT. The book concludes by expanding on these concepts and delving into the societal and behavioral aspects of the Service Oriented Enterprise. The reality of business is no longer one where change is an unusual phenomenon; today change is the norm and the capacity for consumer-sensitive, fluid transition is vital to business survival. Service Oriented Enterprises provides the key concepts to facilitate that change.
Author : Michael Lipsky
Publisher : Russell Sage Foundation
ISBN 13 : 1610443624
Total Pages : 263 pages
Book Rating : 4.6/5 (14 download)
Download or read book Street-Level Bureaucracy written by Michael Lipsky and published by Russell Sage Foundation. This book was released on 1983-06-29 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.
Author : Cameron MacDonald
Publisher : Routledge
ISBN 13 : 1135926603
Total Pages : 214 pages
Book Rating : 4.1/5 (359 download)
Download or read book Service Work written by Cameron MacDonald and published by Routledge. This book was released on 2008-08-20 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyday, we are bombarded with advertising images of the smiling service worker. The book is written with the aim of focusing beneath the surface of these fairy tale images, to seek out and understand the reality of service workers experience. Within the sociology of work and related literatures, there are an increasing number of empirical studie
Author : Robert F. Durant
Publisher : OUP Oxford
ISBN 13 : 0191628336
Total Pages : 888 pages
Book Rating : 4.1/5 (916 download)
Download or read book The Oxford Handbook of American Bureaucracy written by Robert F. Durant and published by OUP Oxford. This book was released on 2012-08-02 with total page 888 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the major dilemmas facing the administrative state in the United States today is discerning how best to harness for public purposes the dynamism of markets, the passion and commitment of nonprofit and volunteer organizations, and the public-interest-oriented expertise of the career civil service. Researchers across a variety of disciplines, fields, and subfields have independently investigated aspects of the formidable challenges, choices, and opportunities this dilemma poses for governance, democratic constitutionalism, and theory building. This literature is vast, affords multiple and conflicting perspectives, is methodologically diverse, and is fragmented. The Oxford Handbook of American Bureaucracy affords readers an uncommon overview and integration of this eclectic body of knowledge as adduced by many of its most respected researchers. Each of the chapters identifies major issues and trends, critically takes stock of the state of knowledge, and ponders where future research is most promising. Unprecedented in scope, methodological diversity, scholarly viewpoint, and substantive integration, this volume is invaluable for assessing where the study of American bureaucracy stands at the end of the first decade of the 21st century, and where leading scholars think it should go in the future. The Oxford Handbooks of American Politics are a set of reference books offering authoritative and engaging critical overviews of the state of scholarship on American politics. Each volume focuses on a particular aspect of the field. The project is under the General Editorship of George C. Edwards III, and distinguished specialists in their respective fields edit each volume. The Handbooks aim not just to report on the discipline, but also to shape it as scholars critically assess the scholarship on a topic and propose directions in which it needs to move. The series is an indispensable reference for anyone working in American politics. General Editor for The Oxford Handbooks of American Politics: George C. Edwards III
Author : Vincent Homburg
Publisher : Routledge
ISBN 13 : 113408501X
Total Pages : 140 pages
Book Rating : 4.1/5 (34 download)
Download or read book Understanding E-Government written by Vincent Homburg and published by Routledge. This book was released on 2008-08-28 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Governments these days often boast about the efficiency of their electronic systems. Information communication technologies (ICTs) apparently allow public service to become cheaper, faster and more democratic. E-government has become another buzzword, the shining future of the public realm. Critics claim, however, that ICTs’ potential for democratic renewal is hampered by ancient assumptions of how governments should function. But which viewpoint is nearer the truth? In this original and insightful volume, Vincent Homburg demonstrates how the use, form and impact of ICTs are, in fact, entwined within the socio-political, economic and institutional aspects already established by government and public administration. Evangelical or fatalistic perspectives are discredited to show the different realities in which ICTs play a role in our daily lives. Using case studies and vignettes from throughout Europe and the US, the book analyzes what these new technologies actually do, and how they are screened through varying layers of bureaucracy and convention. This is a timely addition to our understanding of what is meant by e-government. It gets behind the political rhetoric. Understanding E-Government: Information Systems in Public Administration will be key reading for all students of public administration, political science, organization theory and information systems.
Author : Shmuel N. Eisenstadt
Publisher : Routledge
ISBN 13 : 1351477153
Total Pages : 574 pages
Book Rating : 4.3/5 (514 download)
Download or read book The Political Systems of Empires written by Shmuel N. Eisenstadt and published by Routledge. This book was released on 2017-07-31 with total page 574 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the prestigious MacIver Award when it was first published, this remains a towering work of modern political sociology, especially of macrosociology. Its main objective is comparative analysis of political commonalities found in different societies, both historical and present. The book seeks to find some pattern or laws in the structure and development of such systems. The imaginative use of data helps to bring order into what might otherwise be considered a speculative volume. The purpose of The Political Systems of Empires is to apply sociological concepts to the analysis of historical societies through the comparative analysis of a special type of political system. This analysis does not purport to be historical or descriptive. Its main objective is comparative analysis of political commonalities found in different societies. The book seeks to find some pattern or laws in the structure and development of such systems.
Author : Anna Yeatman
Publisher : Routledge
ISBN 13 : 1000256413
Total Pages : 161 pages
Book Rating : 4.0/5 (2 download)
Download or read book Bureaucrats, Technocrats, Femocrats written by Anna Yeatman and published by Routledge. This book was released on 2020-07-31 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection of essays in political sociology and public policy contests some of the fundamental features of the contemporary State as it is manifested in Australia. It explores themes such as the development of the complex interventionist State, characterised by the proliferation of its activities to encompass virtually every feature of its subjects' daily lives and functioning as a central site of struggle over the distribution of social, economic, political and cultural resources. It also examines the impact of the so-called new social movements - the women's movement, the various multiracial and multicultural movements, and the environmental movement - which make new claims on the democratisation of the distribution of resources, and investigates the impact on the State of the pressure for economic 'restructuring' arising from the new terms of competition within a global economy in recession. In tracing the links between these themes, Bureaucrats, Technocrats, Femocrats makes a major contribution to a critical tradition of writing and analysis in public administration.
Author : Henri Fayol
Publisher : Ravenio Books
ISBN 13 :
Total Pages : 146 pages
Book Rating : 4./5 ( download)
Download or read book General and Industrial Management written by Henri Fayol and published by Ravenio Books. This book was released on 2016-10-13 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this seminal work, Henri Fayol, a French mining engineer and management theorist, lays out the fundamental principles of modern management. First published in 1916, “General and Industrial Management” remains relevant today as a foundational text in the field of organizational management. Fayol’s insights revolutionized the way businesses operate, emphasizing the importance of administrative functions, coordination, and effective leadership. His five key management functions—planning, organizing, commanding, coordinating, and controlling—have become cornerstones of management theory. Through practical examples and case studies, Fayol explores topics such as organizational structure, division of labor, authority, and the role of managers. He advocates for a holistic approach to management that considers both technical and human aspects within an organization. Whether you’re a seasoned manager or a student of business, “General and Industrial Management” provides timeless wisdom and actionable strategies for achieving efficiency, productivity, and success in any organizational setting.
Author : Ali Farazmand
Publisher : CRC Press
ISBN 13 : 9780203904756
Total Pages : 1160 pages
Book Rating : 4.9/5 (47 download)
Download or read book Handbook of Comparative and Development Public Administration written by Ali Farazmand and published by CRC Press. This book was released on 2019-02-21 with total page 1160 pages. Available in PDF, EPUB and Kindle. Book excerpt: With contributions from nearly 80 international experts, this comprehensive resource covers diverse issues, aspects, and features of public administration and policy around the world. It focuses on bureaucracy and bureaucratic politics in developing and industrialized countries and emphasizing administrative performance and policy implementation, as well as political system maintenance and regime enhancement. The book covers the history of public administration and bureaucracy in Persia, Greece, Rome, and Byzantium and among the Aztecs, Incas, and Mayas, public administration in small island states, Eastern Europe, and ethics and other contemporary issues in public administration.
Author : Per Skålén
Publisher : Routledge
ISBN 13 : 113699095X
Total Pages : 198 pages
Book Rating : 4.1/5 (369 download)
Download or read book Managing Service Firms written by Per Skålén and published by Routledge. This book was released on 2011-04-13 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on a conceptual analysis of marketing texts, particularly service marketing texts, and a case study of a service firm that utilizes approaches to managing organizations that have been developed within the boundaries of marketing, this book presents a critical examination of marketing as a managerial practice. Skålén focuses in particular on the managerial research tradition and managerial practice referred to as service marketing (sometimes service management), which is seen as a ‘dominant managerial logic’ by many marketing scholars. Skålén analyzes the governmentality of service marketing through textual representations of managerial marketing and a case study of a service organization. Based on the former, the author argues that managerial marketing has always promoted and fostered customer orientation as the main governmental rationality and that this rationality in service marketing targets human beings more exclusively than previously. This book contributes to critical marketing research since this research tradition lacks studies of empirical responses to managerial marketing which articulate a radical social critique.
Author : Rumki Basu
Publisher : Routledge
ISBN 13 : 1315394243
Total Pages : 208 pages
Book Rating : 4.3/5 (153 download)
Download or read book Governance in South Asia written by Rumki Basu and published by Routledge. This book was released on 2016-11-03 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a nuanced analysis of governance in South Asia. It examines a range of themes including civil service reforms, women and development, environmental governance and public sector programmes, together with the impact of globalization on local issues and its influence on governance in the region. Through grass-roots studies, the volume also traces how the last 20 years have seen a social and economic resurgence in South Asia – transiting from stages of poverty, low growth rates, illiteracy and poor health to flourishing economies, improved savings, greater investments and stronger human development indicators. Drawing on extensive fieldwork, this book will be of great interest to scholars of politics and public administration, development studies, labour studies, and sociology and social anthropology. It will also be useful to practitioners in the field, NGOs and civil servants.
Author : Peter Hupe
Publisher : Edward Elgar Publishing
ISBN 13 : 1786437635
Total Pages : 537 pages
Book Rating : 4.7/5 (864 download)
Download or read book Research Handbook on Street-Level Bureaucracy written by Peter Hupe and published by Edward Elgar Publishing. This book was released on 2019 with total page 537 pages. Available in PDF, EPUB and Kindle. Book excerpt: When the objectives of public policy programmes have been formulated and decided upon, implementation seems just a matter of following instructions. However, it is underway to the realization of those objectives that public policies get their final substance and form. Crucial is what happens in and around the encounter between public officials and individual citizens at the street level of government bureaucracy. This Research Handbook addresses the state of the art while providing a systematic exploration of the theoretical and methodological issues apparent in the study of street-level bureaucracy and how to deal with them.
