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Service Level Management Complete Self Assessment Guide
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Book Synopsis Software License Management Study Guide by : ECP Media LC
Download or read book Software License Management Study Guide written by ECP Media LC and published by IBSMA.com. This book was released on 2009-05 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Evaluation And Management (Speedy Study Guides) by : Speedy Publishing
Download or read book Evaluation And Management (Speedy Study Guides) written by Speedy Publishing and published by Speedy Publishing LLC. This book was released on 2015-04-29 with total page 6 pages. Available in PDF, EPUB and Kindle. Book excerpt: You may be experiencing several symptoms that may lead to either an inaccurate or incorrect diagnosis. A deeper dig into your past could hold the answer to your present problems. As such, professionals would refer to this handy guide on evaluation and management. Here, a review of your systems is recommended followed by your history. If you're a doctor, you need this guide now.
Book Synopsis The Entrepreneur's Complete Self-assessment Guide by : Douglas A. Gray
Download or read book The Entrepreneur's Complete Self-assessment Guide written by Douglas A. Gray and published by . This book was released on 1987 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis CISA – Certified Information Systems Auditor Study Guide by : Hemang Doshi
Download or read book CISA – Certified Information Systems Auditor Study Guide written by Hemang Doshi and published by Packt Publishing Ltd. This book was released on 2020-08-21 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: This CISA study guide is for those interested in achieving CISA certification and provides complete coverage of ISACA's latest CISA Review Manual (2019) with practical examples and over 850 exam-oriented practice questions Key Features Book DescriptionAre you looking to prepare for the CISA exam and understand the roles and responsibilities of an information systems (IS) auditor? The CISA - Certified Information Systems Auditor Study Guide is here to help you get started with CISA exam prep. This book covers all the five CISA domains in detail to help you pass the exam. You’ll start by getting up and running with the practical aspects of an information systems audit. The book then shows you how to govern and manage IT, before getting you up to speed with acquiring information systems. As you progress, you’ll gain knowledge of information systems operations and understand how to maintain business resilience, which will help you tackle various real-world business problems. Finally, you’ll be able to assist your organization in effectively protecting and controlling information systems with IT audit standards. By the end of this CISA book, you'll not only have covered the essential concepts and techniques you need to know to pass the CISA certification exam but also have the ability to apply them in the real world.What you will learn Understand the information systems auditing process Get to grips with IT governance and management Gain knowledge of information systems acquisition Assist your organization in protecting and controlling information systems with IT audit standards Understand information systems operations and how to ensure business resilience Evaluate your organization’s security policies, standards, and procedures to meet its objectives Who this book is for This CISA exam study guide is designed for those with a non-technical background who are interested in achieving CISA certification and are currently employed or looking to gain employment in IT audit and security management positions.
Book Synopsis ITIL Intermediate Certification Companion Study Guide by : Helen Morris
Download or read book ITIL Intermediate Certification Companion Study Guide written by Helen Morris and published by John Wiley & Sons. This book was released on 2016-03-15 with total page 1476 pages. Available in PDF, EPUB and Kindle. Book excerpt: Complete, detailed preparation for the Intermediate ITIL Service Lifecycle exams ITIL Intermediate Certification Companion Study Guide is the ultimate supporting guide to the ITIL Service Lifecycle syllabus, with full coverage of all Intermediate ITIL Service Lifecycle exam objectives for Service Operation, Service Design, Service Transition, Continual Service Improvement, and Service Strategy. Using clear and concise language, this useful companion guides you through each Lifecycle module and each of the process areas, helping you understand the concepts that underlie each skill required for certification. Illustrative examples demonstrate how these skills are applied in real-life scenarios, helping you realize the importance of what you're learning each step of the way. Additional coverage includes service strategy principles and processes, governance, organization, implementation, and technology considerations, plus guidance toward common challenges and risks. ITIL is the most widely adopted approach for IT Service Management in the world, providing a practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to businesses. This study guide is the ultimate companion for certification candidates, giving you everything you need to know in a single informative volume. Review the information needed for all five Lifecycle exams Examine real-life examples of how these concepts are applied Gain a deeper understanding of each of the process areas Learn more about governance, organization, implementation, and more The Intermediate ITIL Service Lifecycle exams expect you to demonstrate thorough knowledge of the concepts, processes, and functions related to the modules. The certification is recognized around the world as the de facto standard for IT Service Management, and the skills it requires increase your value to any business. For complete, detailed exam preparation, ITIL Certification Companion Study Guide for the Intermediate ITIL Service Lifecycle Exams is an invaluably effective tool.
Book Synopsis Capacity Management - A Practitioner Guide by : Annelies van der Veen
Download or read book Capacity Management - A Practitioner Guide written by Annelies van der Veen and published by Van Haren. This book was released on 1970-01-01 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application Service Library (ASL) all note the importance of Capacity Management. This major title meets the need for an in-depth practical guide to this critical process. Written and reviewed by some of the world s most respected experts in this field it shows how Capacity Management best practice can support provision of a consistent, acceptable service level at a known and controlled cost. Practical advice covers the essential control of two balances: Supply versus demand and resources versus cost. In times of mean, frugal economic measures, it is essential to focus on those practices that are effective and yield practical results. In enlightened times of sustainability, it is also a requirement to find solutions that satisfy the criteria for 'greenness'. This excellent title shows how Capacity Management works not only within an IT environment but also why it is pivotal in meeting high profile business demands. Aligns with ISO/IEC 20000 and ITIL® ISO/IEC lists a set of required capacity management deliverables ITIL outlines what should be done in capacity management this book starts to describe how to do it Covers details of what capacity management is all about: what is capacity management why do it benefits and cost-benefit analysis how to do it data-flows and activities who does it roles and perspectives implementation, maintenance, improvement, tools Provides comprehensive templates and checklists: objectives, interfaces and data-flows, sub-practices and activities metrics, application sizing parameters, data for modelling deliverables, reports, CMMI levels, KPIs, risk matrix sample capacity plan
Book Synopsis IT Service Management - Global Best Practices, Volume 1 by :
Download or read book IT Service Management - Global Best Practices, Volume 1 written by and published by Van Haren. This book was released on 2008-04-22 with total page 661 pages. Available in PDF, EPUB and Kindle. Book excerpt: A very practical publication that contains the knowledge of a large number of experts from all over the world. Being independent from specific frameworks, and selected by a large board of experts, the contributions offer the best practical guidance on the daily issues of the IT manager.
Book Synopsis STS SERVICE PROVIDER MANAGEMENT AND SELF ASSESSMENT, SECOND EDITION 2020 by : THE OIL COMPANIES INTERNATIONAL MARINE FORUM (OCIMF)
Download or read book STS SERVICE PROVIDER MANAGEMENT AND SELF ASSESSMENT, SECOND EDITION 2020 written by THE OIL COMPANIES INTERNATIONAL MARINE FORUM (OCIMF) and published by . This book was released on 2020 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Implementing ISO/IEC 20000 Certification: The Roadmap by : itSMF International
Download or read book Implementing ISO/IEC 20000 Certification: The Roadmap written by itSMF International and published by Van Haren. This book was released on 2008-03-03 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: ISO/IEC 20000 is the corporate standard for achieving quality within IT Service Management. As individuals achieve success in Service Management frameworks such as ITIL®, many organizations have identified the benefits of making the jump to full corporate accreditation. But, having made the decision to invest in this standard, what is the best way to implement adoption in an efficient and successful way? This thorough, practical guide has been put together by real experts with real experience of how ISO/IEC 20000 works in the workplace and in the real world. Part A of this title covers the step by step description of the ISO 20000 implementation process. Part B contains real case studies from organizations who have successfully achieved ISO/IEC accreditation. This Official itSMF guide is unique in that it not only describes the implementation process. It also suggests solutions to common problems and set-backs. An understanding of the many business pressures means that practical guidance on the business case, measuring success (or not), or the need for quick wins are all included in this book, making it an invaluable companion for all those working on an implementation project. A sister guide to the hugely successful Official itSMF Introduction to ISO/IEC 20000 book, readers will find that this book becomes a key asset in delivering a practical, down to earth implementation program. Foreword by John Stewart of OGC.
Book Synopsis ISO/IEC 20000:2011 - A Pocket Guide by : Mart Rovers
Download or read book ISO/IEC 20000:2011 - A Pocket Guide written by Mart Rovers and published by Van Haren. This book was released on 2013-02-27 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format: • it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations; • it supports ISO/IEC 20000 training and certification and • it is a quick reference for practitioners to the core content of ISO/IEC 20000.
Download or read book Resources in Education written by and published by . This book was released on 2001 with total page 764 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Improving the quality of outcome measurement for adults with disabilities receiving community-based services by : Renata Ticha
Download or read book Improving the quality of outcome measurement for adults with disabilities receiving community-based services written by Renata Ticha and published by Frontiers Media SA. This book was released on 2023-04-26 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Site Reliability Engineering by : Niall Richard Murphy
Download or read book Site Reliability Engineering written by Niall Richard Murphy and published by "O'Reilly Media, Inc.". This book was released on 2016-03-23 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use
Book Synopsis FISMA and the Risk Management Framework by : Daniel R. Philpott
Download or read book FISMA and the Risk Management Framework written by Daniel R. Philpott and published by Newnes. This book was released on 2012-12-31 with total page 585 pages. Available in PDF, EPUB and Kindle. Book excerpt: FISMA and the Risk Management Framework: The New Practice of Federal Cyber Security deals with the Federal Information Security Management Act (FISMA), a law that provides the framework for securing information systems and managing risk associated with information resources in federal government agencies. Comprised of 17 chapters, the book explains the FISMA legislation and its provisions, strengths and limitations, as well as the expectations and obligations of federal agencies subject to FISMA. It also discusses the processes and activities necessary to implement effective information security management following the passage of FISMA, and it describes the National Institute of Standards and Technology's Risk Management Framework. The book looks at how information assurance, risk management, and information systems security is practiced in federal government agencies; the three primary documents that make up the security authorization package: system security plan, security assessment report, and plan of action and milestones; and federal information security-management requirements and initiatives not explicitly covered by FISMA. This book will be helpful to security officers, risk managers, system owners, IT managers, contractors, consultants, service providers, and others involved in securing, managing, or overseeing federal information systems, as well as the mission functions and business processes supported by those systems. - Learn how to build a robust, near real-time risk management system and comply with FISMA - Discover the changes to FISMA compliance and beyond - Gain your systems the authorization they need
Book Synopsis How to Get Started Implementing Total Quality Management by :
Download or read book How to Get Started Implementing Total Quality Management written by and published by . This book was released on 1990 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Advances in Information Systems Development by : Gheorghe Cosmin Silaghi
Download or read book Advances in Information Systems Development written by Gheorghe Cosmin Silaghi and published by Springer Nature. This book was released on 2023-06-26 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume is a collection of papers on emerging concepts, significant insights, and novel approaches on information systems development (ISD). It examines and investigates up-and-coming trends in ISD in general, emphasizing benefits and risks of Artificial Intelligence in the development and operation of Information Systems. The book draws on invited papers selected from the proceedings of the 30th International Conference on Information Systems Development hosted by Babeș-Bolyai University, Cluj-Napoca, Romania, August 31 - September 2, 2022 (ISD2022). The theme of ISD2022 was “Artificial Intelligence for Information Systems Development and Operations”. The conference focused on the interplay between Information Systems and Artificial Intelligence, trying to emphasize novel, smarter automation approaches and the mitigation of risks related to AI adoption. Primary readership of the volume are researchers interested in methodological and operational perspectives related to ISD in general, and to AI adoption as a means of digital transformation in particular.
Book Synopsis IRS Printed Product Catalog by : United States. Internal Revenue Service
Download or read book IRS Printed Product Catalog written by United States. Internal Revenue Service and published by . This book was released on 1991-10 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: