Service And Advanced Technology

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Service and Advanced Technology

Author : Harry Katzan Jr.
Publisher : iUniverse
ISBN 13 : 1663225893
Total Pages : 304 pages
Book Rating : 4.6/5 (632 download)

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Book Synopsis Service and Advanced Technology by : Harry Katzan Jr.

Download or read book Service and Advanced Technology written by Harry Katzan Jr. and published by iUniverse. This book was released on 2021-07-11 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a collection of essays on service and advanced technology written by the author and are based on peer-reviewed papers presented at technical conferences. Service and advanced technology is the cornerstone of modern business and management, and future developments in the various disciplines will be based on concepts presented herein. The essays can be easily be read by persons in all areas of business and management. Some of the papers have been modified to better suit a general audience, and others have been simply improved. Titles and formatting have been adjusted in some cases. Some of the reasons for studying service and advanced technology are that the subjects serve as the bases of our everyday existence. We use service and technology on a daily basis, yet we know very little about the underlying concepts. We have no introduction, no principles of best behavior, and no theories. It is time for a change. The reader is expected to read the essays individually and in any appropriate order. Accordingly, some of the introductory material is repeated. This fact is just part of the notion of presenting topics on a needed basis. The table of contents has been designed to better serve the reader. An entry gives an abstract to the respective essay, and serves an aid to the reader in selecting an essay of interest. The abstract entries serve to give a quick outline of the subject matter. The essays give a view of several areas of interest to the modern reader and cover the following subjects: Service concepts, Service management, Service technology, Hospitality, Cybersecurity, Service economics, Ransomware, Applied cybersecurity, Cybersecurity policy, Watchlist concepts, Identity, The ontology of identity, Service systems ontology, and Terrorism. Harry Katzan is a professor, author, and consultant, and enjoys outdoor activities.

Technology Mediated Service Encounters

Author : Pilar Garcés-Conejos Blitvich
Publisher : John Benjamins Publishing Company
ISBN 13 : 9027262993
Total Pages : 261 pages
Book Rating : 4.0/5 (272 download)

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Book Synopsis Technology Mediated Service Encounters by : Pilar Garcés-Conejos Blitvich

Download or read book Technology Mediated Service Encounters written by Pilar Garcés-Conejos Blitvich and published by John Benjamins Publishing Company. This book was released on 2019-01-10 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: The chapters in this collection, authored by renowned scholars, address a gap in the literature by focusing on the consequences that outsourcing, among other globalized economic practices, and remediation by new technologies have had on the service encounters genre (SE). From both a multilingual and a multidisciplinary perspective, this collection explores the development of technological applications and professional best practices as well as call centre interaction, e-commerce, and e-word of mouth. More specifically, the papers in this volume report on technology developed to support SEs and how this technology influences service providers and their allowable linguistic contributions. Further, this collection provides valuable insights on the language and strategic behaviour deployed in less researched kinds of SEs, gives special attention to how technology impacts the interface between the transactional and interactional goals of SEs, and thus has real world applications.

The Future Home in the 5G Era

Author : Jefferson Wang
Publisher : Kogan Page Publishers
ISBN 13 : 1789665574
Total Pages : 201 pages
Book Rating : 4.7/5 (896 download)

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Book Synopsis The Future Home in the 5G Era by : Jefferson Wang

Download or read book The Future Home in the 5G Era written by Jefferson Wang and published by Kogan Page Publishers. This book was released on 2020-04-03 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Future Home in the 5G Era looks at new hyper-connected home environments in which devices and apps will work together seamlessly to respond to and anticipate customers' needs, all with maximum security and privacy. Enabled by 5G, AI, and other new technologies such as eSim and edge computing, the Future Home's powerful service ecosystems will be a quantum leap from today's fragmented smart home technology, effectively extending the boundaries of the home even beyond the traditional bounds of the physical, to ultimately make consumers feel 'at home' anywhere. This will create tremendous opportunities for businesses including communication service providers (CSPs), device manufacturers and app developers, as well as those providing services in diverse sectors such as entertainment, health and social care, education, retail, and more. The Future Home in the 5G Era combines original research from Accenture with practical insights and examples, showing how intelligently orchestrated Future Homes can yield economic success for businesses. Written by leaders of strategy and technology consultancy at Accenture, the authors have vast industry experience leading major units of Fortune 500 companies and start-ups. This book looks at how businesses, especially CSPs, can overcome the challenges and capture the multi-billion-dollar Future Home market by putting strategic emphasis on excellent customer experiences, developing new business models, and turning their organizations into competitively agile platform-based innovators. For business leaders in any sector relevant to the Future Home, this book is an indispensable and value-creating guide.

Advanced Technology for Smart Buildings

Author : James Sinopoli
Publisher : Artech House
ISBN 13 : 1630813729
Total Pages : 217 pages
Book Rating : 4.6/5 (38 download)

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Book Synopsis Advanced Technology for Smart Buildings by : James Sinopoli

Download or read book Advanced Technology for Smart Buildings written by James Sinopoli and published by Artech House. This book was released on 2016-07-31 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: Authored by an accredited expert in the field, this timely new resource introduces technologies that can be used for advanced smart buildings, including renewable power, communications, indoor positioning, security management, and control systems. This book speaks to the innovation of advanced technology, particularly information technology within the building industry today and explores the potential benefits and issues with advanced technology and its applications and presents practical real-world case studies. This book demonstrates that the penetration of information technology in the building industry is a long term, major development that will affect homes, offices, and other buildings. Smart technology will impact the automation and communications in existing and new building systems.

Technology and Global Industry

Author : Harvey Brooks
Publisher : National Academies Press
ISBN 13 : 0309037360
Total Pages : 281 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis Technology and Global Industry by : Harvey Brooks

Download or read book Technology and Global Industry written by Harvey Brooks and published by National Academies Press. This book was released on 1987-02-01 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Technology-as-a-service Playbook

Author : Thomas Lah
Publisher : Point B, Incorporated
ISBN 13 : 9780986046230
Total Pages : 0 pages
Book Rating : 4.0/5 (462 download)

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Book Synopsis Technology-as-a-service Playbook by : Thomas Lah

Download or read book Technology-as-a-service Playbook written by Thomas Lah and published by Point B, Incorporated. This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technology-as-a-Service Playbook defines the tactical and strategic plays technology companies must run to build a profitable subscription business. Whether you are a pure-play cloud company or a traditional technology provider making the pivot to the cloud, this book will help guide your decision-making and execution around the "as-a-service" model to put your company on a path to profitable growth. This cloud-driven journey will affect every part of the organization. How offers are designed, built, marketed, sold, and serviced will all need to change. And these transformations are not limited to OEMs--they will also directly impact the vast network of channel partners. After all, it's not just about building recurring revenue, it's about building PROFITABLE recurring revenue. Technology-as-a-Service Playbook is the road map to the next-generation tech business model.

Implementing New Technology

Author : Dorothy Leonard-Barton
Publisher :
ISBN 13 :
Total Pages : 48 pages
Book Rating : 4.:/5 (162 download)

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Book Synopsis Implementing New Technology by : Dorothy Leonard-Barton

Download or read book Implementing New Technology written by Dorothy Leonard-Barton and published by . This book was released on 1987 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Digital Governance

Author : Michael E. Milakovich
Publisher : Routledge
ISBN 13 : 1000456218
Total Pages : 474 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Digital Governance by : Michael E. Milakovich

Download or read book Digital Governance written by Michael E. Milakovich and published by Routledge. This book was released on 2021-09-27 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt: The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the 21st century "savior", the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. This book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fundamental changes in the relationship between citizens and their governments, using ICTs as catalysts for political as well as administrative communication. This entails attitudinal and behavioral changes, secure networks, and less dependence on formal bureaucratic structures (covered in Part I of this book); transformation of administrative, educational, and security systems to manage public services in a more citizen-centric way (covered in Part II); the integration of advanced digital technologies with remote broadband wireless internet services (Part III); and the creation of new forms of global interactive citizenship and self-governance (covered in Part IV). Author Michael E. Milakovich offers recommendations for further improvement and civic actions to stimulate important instruments of governance and public administration. This book is required reading for political science, public administration, and public policy courses, as well as federal, state, and local government officials.

Impact of Globalization and Advanced Technologies on Online Business Models

Author : Ho, Ree C.
Publisher : IGI Global
ISBN 13 : 1799876055
Total Pages : 399 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Impact of Globalization and Advanced Technologies on Online Business Models by : Ho, Ree C.

Download or read book Impact of Globalization and Advanced Technologies on Online Business Models written by Ho, Ree C. and published by IGI Global. This book was released on 2021-02-05 with total page 399 pages. Available in PDF, EPUB and Kindle. Book excerpt: Online business has been growing progressively and has become the major business platform within the past two decades. The internet bulldozed the development of new business models and innovations that substantially changed the way businesses run today. This led to a growth of advanced technologies used in online business such as data analytics, machine learning, and artificial intelligence. With higher internet connectivity and the exponential growth of mobile devices, shopping processes and behaviors were significantly affected as people are consistently connected online. Consumers can easily gain helpful product information and retail competitor information in myriad online channels. This led to a profound effect on businesses where they began to invest in new technologies and business practices that aim to align with the effects of globalization. Given the rapid technology advancements, both businesses and customers are presently experiencing an exponential upsurge in the implementation of new business processes and models. Impact of Globalization and Advanced Technologies on Online Business Models explores the ever-changing field of running an online busines and presents the current issues and challenges in online business triggered by global shifts in the online environment and technological changes. The chapters draw from a wide range of technologies used in today’s digital marketplace as well as recent development and empirical researches on online consumer behavior. As such, this book aims to contribute new dimensions in managing advancements in online business triggered by global and technology transformation. This book is ideal for executives, managers, IT consultants, practitioners, researchers, academicians, and students interested in globalization and the new technologies affecting online business models.

Trade in Services and Trade in High Technology Products

Author : United States. Congress. House. Committee on Ways and Means. Subcommittee on Trade
Publisher :
ISBN 13 :
Total Pages : 168 pages
Book Rating : 4.:/5 (327 download)

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Book Synopsis Trade in Services and Trade in High Technology Products by : United States. Congress. House. Committee on Ways and Means. Subcommittee on Trade

Download or read book Trade in Services and Trade in High Technology Products written by United States. Congress. House. Committee on Ways and Means. Subcommittee on Trade and published by . This book was released on 1982 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Changing Economics of Medical Technology

Author : Institute of Medicine
Publisher : National Academies Press
ISBN 13 : 030904491X
Total Pages : 225 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis The Changing Economics of Medical Technology by : Institute of Medicine

Download or read book The Changing Economics of Medical Technology written by Institute of Medicine and published by National Academies Press. This book was released on 1991-02-01 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Americans praise medical technology for saving lives and improving health. Yet, new technology is often cited as a key factor in skyrocketing medical costs. This volume, second in the Medical Innovation at the Crossroads series, examines how economic incentives for innovation are changing and what that means for the future of health care. Up-to-date with a wide variety of examples and case studies, this book explores how payment, patent, and regulatory policiesâ€"as well as the involvement of numerous government agenciesâ€"affect the introduction and use of new pharmaceuticals, medical devices, and surgical procedures. The volume also includes detailed comparisons of policies and patterns of technological innovation in Western Europe and Japan. This fact-filled and practical book will be of interest to economists, policymakers, health administrators, health care practitioners, and the concerned public.

International Business in the Information and Digital Age

Author : Rob van Tulder
Publisher : Emerald Group Publishing
ISBN 13 : 1787563278
Total Pages : 441 pages
Book Rating : 4.7/5 (875 download)

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Book Synopsis International Business in the Information and Digital Age by : Rob van Tulder

Download or read book International Business in the Information and Digital Age written by Rob van Tulder and published by Emerald Group Publishing. This book was released on 2018-11-16 with total page 441 pages. Available in PDF, EPUB and Kindle. Book excerpt: The information and digital age is shaped by a small number of multinational enterprises from a limited number of countries. This volume covers the latest insight from the International Business discipline on prevailing trends in business model evolution. It also discusses critical issues of regulation in the new information and digital space.

Effects of Information Technology on Financial Services Systems

Author : United States. Congress. House. Committee on Banking, Finance, and Urban Affairs
Publisher :
ISBN 13 :
Total Pages : 98 pages
Book Rating : 4.3/5 (121 download)

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Book Synopsis Effects of Information Technology on Financial Services Systems by : United States. Congress. House. Committee on Banking, Finance, and Urban Affairs

Download or read book Effects of Information Technology on Financial Services Systems written by United States. Congress. House. Committee on Banking, Finance, and Urban Affairs and published by . This book was released on 1984 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Modern Library Technology and Reference Services

Author : Samuel T. Huang
Publisher : Psychology Press
ISBN 13 : 9781560244585
Total Pages : 160 pages
Book Rating : 4.2/5 (445 download)

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Book Synopsis Modern Library Technology and Reference Services by : Samuel T. Huang

Download or read book Modern Library Technology and Reference Services written by Samuel T. Huang and published by Psychology Press. This book was released on 1993 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: A dozen articles suggest a variety of ways for libraries to enhance their daily reference service and the image of librarianship, and to bring in more users. They emphasize the interaction of both the staff and the clients with new technology. Also published as The Reference Librarian, no. 39, 1993. No index. The paper edition has the same ISBN. Annotation copyright by Book News, Inc., Portland, OR

Technology in Services

Author : National Academy of Engineering
Publisher : National Academies Press
ISBN 13 : 0309038952
Total Pages : 256 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis Technology in Services by : National Academy of Engineering

Download or read book Technology in Services written by National Academy of Engineering and published by National Academies Press. This book was released on 1988-02-01 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beginning by dispelling some of the myths about services, this provocative volume examines the growth in services, the way technology has shaped this growth, and the consequences for the American economy. Chapters discuss such topics as the effects of technology on employment patterns and wages, international trade in services, and the relationship between services and the traditional manufacturing industries.

Effects of Information Technology on Financial Services Systems

Author :
Publisher :
ISBN 13 :
Total Pages : 296 pages
Book Rating : 4.:/5 (43 download)

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Book Synopsis Effects of Information Technology on Financial Services Systems by :

Download or read book Effects of Information Technology on Financial Services Systems written by and published by . This book was released on 1984 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Remote Service Technology Perception and its Impact on Customer-Provider Relationships

Author : Stefanie Paluch
Publisher : Springer Science & Business Media
ISBN 13 : 3834969362
Total Pages : 438 pages
Book Rating : 4.8/5 (349 download)

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Book Synopsis Remote Service Technology Perception and its Impact on Customer-Provider Relationships by : Stefanie Paluch

Download or read book Remote Service Technology Perception and its Impact on Customer-Provider Relationships written by Stefanie Paluch and published by Springer Science & Business Media. This book was released on 2011-10-01 with total page 438 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stefanie Paluch employs multiple qualitative methods to explore the perception of remote services and its impact on customer-provider relationships in USA, Germany and Sweden. She develops a comprehensive model about customers’ holistic remote service experience and derives theoretical propositions that reflect main influence factors.