Rezension Kunstliche Intelligenz Fur Sales Marketing Und Service

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Marketing and Sales Automation

Author : Uwe Hannig
Publisher : Springer Nature
ISBN 13 : 3031200403
Total Pages : 466 pages
Book Rating : 4.0/5 (312 download)

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Book Synopsis Marketing and Sales Automation by : Uwe Hannig

Download or read book Marketing and Sales Automation written by Uwe Hannig and published by Springer Nature. This book was released on 2023-05-02 with total page 466 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book clarifies based on latest findings and research what one needs to know about marketing and sales automation, how to manage projects to implement them, select and implement tools, and what results can be achieved. It also outlines what can be expected in the future such as the automation of corporate communication and Human Resources. The range of topics spans from the creation of a valid data base in the context of applied AI for realizing predictive intelligence and the effects of data regulations such as the European General Data Protection Regulation (GDPR) when addressing customers and prospects to recommendations for selecting and implementing the necessary IT systems. Experts also report on their experiences in regard to Conversion-rate-optimization (CRO) and provide tips and assistance on how to optimize and ensure the highest RoI for marketing and sales automation. A special focus will be placed on the dovetailing of marketing and sales and the management of the customer journey as well as the improvement of the customer experience.

Rezension „Künstliche Intelligenz für Sales, Marketing und Service“

Author : Matthias Knoll
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (138 download)

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Book Synopsis Rezension „Künstliche Intelligenz für Sales, Marketing und Service“ by : Matthias Knoll

Download or read book Rezension „Künstliche Intelligenz für Sales, Marketing und Service“ written by Matthias Knoll and published by . This book was released on 2020 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Absolute Value

Author : Itamar Simonson
Publisher : Harper Collins
ISBN 13 : 006221568X
Total Pages : 189 pages
Book Rating : 4.0/5 (622 download)

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Book Synopsis Absolute Value by : Itamar Simonson

Download or read book Absolute Value written by Itamar Simonson and published by Harper Collins. This book was released on 2014-02-04 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: Going against conventional marketing wisdom, Absolute Value reveals what really influences customers today and offers a new framework—the Influence Mix, a totally new way of thinking about consumer decision making and marketing, and about developing more effective business strategies. How people buy things has changed profoundly—yet the fundamental thinking about consumer decision-making and marketing has not. Most marketers still believe that they can shape consumers’ perception and drive their behavior. In this provocative book, Stanford professor Itamar Simonson and bestselling author Emanuel Rosen show why current mantras are losing their relevance. When consumers base their decisions on reviews from other users, easily accessed expert opinions, price comparison apps, and other emerging technologies, everything changes. Absolute Value answers the pressing questions of how to influence customers in this new age. Simonson and Rosen point out the old-school marketing concepts that need to change and explain how a company should design its communication strategy, market research program, and segmentation strategy in the new environment. Filled with deep analysis, case studies, and cutting-edge research, this forward-looking book provides a totally new way of thinking about marketing.

INSPIRED

Author : Marty Cagan
Publisher : John Wiley & Sons
ISBN 13 : 111938754X
Total Pages : 370 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis INSPIRED by : Marty Cagan

Download or read book INSPIRED written by Marty Cagan and published by John Wiley & Sons. This book was released on 2017-11-17 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do today’s most successful tech companies—Amazon, Google, Facebook, Netflix, Tesla—design, develop, and deploy the products that have earned the love of literally billions of people around the world? Perhaps surprisingly, they do it very differently than the vast majority of tech companies. In INSPIRED, technology product management thought leader Marty Cagan provides readers with a master class in how to structure and staff a vibrant and successful product organization, and how to discover and deliver technology products that your customers will love—and that will work for your business. With sections on assembling the right people and skillsets, discovering the right product, embracing an effective yet lightweight process, and creating a strong product culture, readers can take the information they learn and immediately leverage it within their own organizations—dramatically improving their own product efforts. Whether you’re an early stage startup working to get to product/market fit, or a growth-stage company working to scale your product organization, or a large, long-established company trying to regain your ability to consistently deliver new value for your customers, INSPIRED will take you and your product organization to a new level of customer engagement, consistent innovation, and business success. Filled with the author’s own personal stories—and profiles of some of today’s most-successful product managers and technology-powered product companies, including Adobe, Apple, BBC, Google, Microsoft, and Netflix—INSPIRED will show you how to turn up the dial of your own product efforts, creating technology products your customers love. The first edition of INSPIRED, published ten years ago, established itself as the primary reference for technology product managers, and can be found on the shelves of nearly every successful technology product company worldwide. This thoroughly updated second edition shares the same objective of being the most valuable resource for technology product managers, yet it is completely new—sharing the latest practices and techniques of today’s most-successful tech product companies, and the men and women behind every great product.

Künstliche Intelligenz für Sales, Marketing und Service

Author : Peter Gentsch
Publisher : Springer-Verlag
ISBN 13 : 3658253762
Total Pages : 295 pages
Book Rating : 4.6/5 (582 download)

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Book Synopsis Künstliche Intelligenz für Sales, Marketing und Service by : Peter Gentsch

Download or read book Künstliche Intelligenz für Sales, Marketing und Service written by Peter Gentsch and published by Springer-Verlag. This book was released on 2019-05-13 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mit diesem Buch erhalten Sie einen leicht verständlichen Praxisleitfaden, der systematisch die Technologien und Methoden der KI mit klaren Business-Szenarien verknüpft. Erfahren Sie, wie Artificial Intelligence (AI) Ihr Pricing sowie Ihre Produktempfehlungen automatisiert, Ihre Kundenkommunikation und Conversational Commerce übernimmt oder durch Customer-Journey-Analysen das Marketing Budget effizient verteilt. Lesen Sie, wie Sie Kunden- und Marktpotenziale über Daten identifizieren und Marktforschung intelligent optimieren können. Lernen Sie, wie Sie zu vertretbaren Kosten die Kommunikation mit Bestandskunden verbessern, die Kundenzufriedenheit dauerhaft steigern und letztlich die Umsätze positiv entwickeln können.Entscheider im Marketing, Geschäftsführer und Vorstände finden in diesem Buch einen praktischen Ratgeber zur Einführung von Künstlicher Intelligenz in Management und Marketing. So werden Ihre ersten Schritte in Richtung Algorithmic Business mit akzeptablem Aufwand und Kosten gelingen. Die zweite Auflage wurde vollständig durchgesehen und um spannende neue Best Practices von Disney, der Techniker Krankenkasse, Mercedes Benz Consulting und Spotify erweitert. Mit Gastbeiträgen und Best Practices von Alex Dogariu, Mercedes-Benz Consulting, Klaus Eck, d.Tales GmbH, Prof. Dr. Martin Grothe, complexium GmbH, Professor Dr. Nils Hafner, Hochschule Luzern Wirtschaft/Institut für Finanzdienstleistungen Zug IFZ, Bruno Kollhorst, Techniker Krankenkasse, Andreas Kulpa, DATAlovers AG, Marco Philipp, Newcastle University, David Popineau, Disney, Dr. rer. nat. Michael Thess, Signal Cruncher GmbH, Jens Scholz, prudsys AG, Andreas Schwabe, Blackwood Seven Germany GmbH, Dr. Thomas Wilde, mesa.ai und LMU München. In seinem überzeugenden Buch „Künstliche Intelligenz für Sales, Marketing und Service“ ist es Peter Gentsch gelungen, „Künstliche Intelligenz“ kenntnisreich und für die Unternehmenswelt verständlich zu erklären. Zudem liefert er einen Rahmenwerk, wie der Weg eines Unternehmens zu einer KI-ausgerichteten Organisation aussehen kann. Der Fokus auf die markt- und kundennahen Prozesse im Unternehmen macht das Werk besonders wertvoll für Profis im Bereich Marketing, Sales- und Service. Die dargestellten Best-Practices von ersten KI-Anwendungen dürften Mut machen, eigene KI-Projekte auf den Weg zu bringen. (Prof. Dr. Dr. h.c. mult. Heribert Meffert)

The Art of People

Author : Dave Kerpen
Publisher : Currency
ISBN 13 : 0553419404
Total Pages : 290 pages
Book Rating : 4.5/5 (534 download)

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Book Synopsis The Art of People by : Dave Kerpen

Download or read book The Art of People written by Dave Kerpen and published by Currency. This book was released on 2016-03-15 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: What does it take to win success and influence? Some people think that in today’s hyper-competitive world, it’s the tough, take-no-prisoners type who comes out on top. But in reality, argues New York Times bestselling author Dave Kerpen, it’s actually those with the best people skills who win the day. Those who build the right relationships. Those who truly understand and connect with their colleagues, their customers, their partners. Those who can teach, lead, and inspire. In a world where we are constantly connected, and social media has become the primary way we communicate, the key to getting ahead is being the person others like, respect, and trust. Because no matter who you are or what profession you're in, success is contingent less on what you can do for yourself, but on what other people are willing to do for you. Here, through 53 bite-sized, easy-to-execute, and often counterintuitive tips, you’ll learn to master the 11 People Skills that will get you more of what you want at work, at home, and in life. For example, you’ll learn: · The single most important question you can ever ask to win attention in a meeting · The one simple key to networking that nobody talks about · How to remain top of mind for thousands of people, everyday · Why it usually pays to be the one to give the bad news · How to blow off the right people · And why, when in doubt, buy him a Bonsai A book best described as “How to Win Friends and Influence People for today’s world,” The Art of People shows how to charm and win over anyone to be more successful at work and outside of it.

Künstliche Intelligenz für Sales, Marketing und Service

Author : Peter Gentsch
Publisher : Springer-Verlag
ISBN 13 : 3658191473
Total Pages : 252 pages
Book Rating : 4.6/5 (581 download)

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Book Synopsis Künstliche Intelligenz für Sales, Marketing und Service by : Peter Gentsch

Download or read book Künstliche Intelligenz für Sales, Marketing und Service written by Peter Gentsch and published by Springer-Verlag. This book was released on 2017-10-07 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dieses Buch zeigt, wie verschiedene Industrien von einer smarten Datennutzung mit Hilfe von Big Data Analytics und Künstlicher Intelligenz profitieren können. Dank der Künstlichen Intelligenz (KI) konnten in den letzten Jahren vor allem die Produktions- und Logistik-Prozesse vieler Unternehmen optimiert und automatisiert werden. Immer öfter werden jedoch auch administrative, dispositive und planerische Verfahren in Marketing, Sales und Management entwickelt, die den Weg hin zu einem ganzheitlichen Algorithmic Business ebnen. Mit diesem Buch präsentiert der Autor erstmals einen leicht verständlichen Praxisleitfaden, der systematisch die Technologien und Methoden der KI mit klaren Business-Szenarien und einem unternehmerischen Mehrwert verknüpft. Erfahren Sie u.a. wie Artificial Intelligence (AI) Ihr Pricing oder Ihre Produktempfehlungen automatisiert, Ihre Kundenkommunikation und Conversational Commerce übernimmt oder durch Customer Journey Analysen das Marketing Budget effizient verteilt. Lernen Sie, wie Sie über Daten Kunden- und Marktpotenziale identifizieren und Marktforschung intelligent optimieren können, um so die Kommunikation mit Bestandskunden zu verbessern und die Kundenzufriedenheit dauerhaft zu steigern. Entscheider im Marketing, Geschäftsführer und Vorstände finden in diesem Buch einen praktischen Leitfaden zur Einführung von Künstlicher Intelligenz in Management und Marketing - einer Einführung mit wenig Aufwand, geringen Kosten und zuverlässiger Planung effektiv umgesetzt werden kann. Machen Sie noch heute den ersten Schritt in Richtung Algorithmic Business. Prof. Dr. Peter Gentsch ist Entrepreneur und Experte im Bereich Digital Management und Big Data sowie Inhaber des Lehrstuhls für Internationale Betriebswirtschaftslehre an der HTW Aalen mit den Schwerpunkten CRM, E-Business und Digital Intelligence. Er ist Autor zahlreicher nationalund international ausgezeichneter Veröffentlichungen und Keynote-Speaker zu den Themen Digital Business Transformation und Innovationsmanagement. Mit Beiträgen von:Klaus Eck, d.Tales GmbH Prof. Dr. Martin Grothe, complexium GmbHProf. Dr. Nils Hafner, Hochschule Luzern Andreas Klug, ITyX Solutions AG Andreas Kulpa, DATAlovers AG Dr. Darko Obradovic, Insiders Technologies GmbHJens Scholz, prudsys AG Andreas Schwabe, Blackwood Seven Germany GmbHDr. Michael Thess, Signal Cruncher GmbH Dr. Thomas Wilde, BIG Social Media GmbH

Invisible Influence

Author : Jonah Berger
Publisher : Simon and Schuster
ISBN 13 : 1476759731
Total Pages : 272 pages
Book Rating : 4.4/5 (767 download)

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Book Synopsis Invisible Influence by : Jonah Berger

Download or read book Invisible Influence written by Jonah Berger and published by Simon and Schuster. This book was released on 2017-06-20 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: You think that your choices and behaviors are driven by your individual, personal tastes, and opinions. Our own personal thoughts and opinions is patently obvious. Right? Wrong. Other people's behavior has a huge influence on everything we do, from the mundane to the momentous. Berger integrates research and thinking from business, psychology, and social science to focus on the subtle, invisible influences behind our choices as individuals

Quantifying the User Experience

Author : Jeff Sauro
Publisher : Morgan Kaufmann
ISBN 13 : 0128025484
Total Pages : 374 pages
Book Rating : 4.1/5 (28 download)

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Book Synopsis Quantifying the User Experience by : Jeff Sauro

Download or read book Quantifying the User Experience written by Jeff Sauro and published by Morgan Kaufmann. This book was released on 2016-07-12 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quantifying the User Experience: Practical Statistics for User Research, Second Edition, provides practitioners and researchers with the information they need to confidently quantify, qualify, and justify their data. The book presents a practical guide on how to use statistics to solve common quantitative problems that arise in user research. It addresses questions users face every day, including, Is the current product more usable than our competition? Can we be sure at least 70% of users can complete the task on their first attempt? How long will it take users to purchase products on the website? This book provides a foundation for statistical theories and the best practices needed to apply them. The authors draw on decades of statistical literature from human factors, industrial engineering, and psychology, as well as their own published research, providing both concrete solutions (Excel formulas and links to their own web-calculators), along with an engaging discussion on the statistical reasons why tests work and how to effectively communicate results. Throughout this new edition, users will find updates on standardized usability questionnaires, a new chapter on general linear modeling (correlation, regression, and analysis of variance), with updated examples and case studies throughout. - Completely updated to provide practical guidance on solving usability testing problems with statistics for any project, including those using Six Sigma practices - Includes new and revised information on standardized usability questionnaires - Includes a completely new chapter introducing correlation, regression, and analysis of variance - Shows practitioners which test to use, why they work, and best practices for application, along with easy-to-use Excel formulas and web-calculators for analyzing data - Recommends ways for researchers and practitioners to communicate results to stakeholders in plain English

The Service-Dominant Logic of Marketing

Author : Robert F. Lusch
Publisher : Routledge
ISBN 13 : 1317454642
Total Pages : 468 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis The Service-Dominant Logic of Marketing by : Robert F. Lusch

Download or read book The Service-Dominant Logic of Marketing written by Robert F. Lusch and published by Routledge. This book was released on 2014-12-18 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt: Expanding on the editors' award-winning article "Evolving to a New Dominant Logic for Marketing," this book presents a challenging new paradigm for the marketing discipline. This new paradigm is service-oriented, customer-oriented, relationship-focused, and knowledge-based, and places marketing, once viewed as a support function, central to overall business strategy. Service-dominant logic defines service as the application of competencies for the benefit of another entity and sees mutual service provision, rather than the exchange of goods, as the proper subject of marketing. It moves the orientation of marketing from a "market to" philosophy where customers are promoted to, targeted, and captured, to a "market with" philosophy where the customer and supply chain partners are collaborators in the entire marketing process. The editors elaborate on this model through an historical analysis, clarification, and extension of service-dominant logic, and distinguished marketing thinkers then provide further insight and commentary. The result is a more comprehensive and inclusive marketing theory that will challenge both current thinking and marketing practice.

Sell Like Crazy

Author : Sabri Suby
Publisher :
ISBN 13 : 9780648459903
Total Pages : pages
Book Rating : 4.4/5 (599 download)

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Book Synopsis Sell Like Crazy by : Sabri Suby

Download or read book Sell Like Crazy written by Sabri Suby and published by . This book was released on 2019-01-30 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: In this groundbreaking book, Sabri Suby, the founder of Australia's #1 fastest growing digital marketing agency, reveals his exclusive step-by-step formula for growing the sales of any business, in any market or niche! The 8 phase 'secret selling system' detailed in this book has been deployed in over 167 industries and is responsible for generating over $400 million dollars in sales. This isn't like any business or marketing book you've ever read. There's no fluff or filler - just battle-hardened tactics that are working right now to rapidly grow sales. Use these timeless principles to rapidly and dramatically grow the sales for your business and crush your competition into a fine powder.

Influence

Author : Robert B. Cialdini
Publisher : Pearson Scott Foresman
ISBN 13 :
Total Pages : 434 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Influence by : Robert B. Cialdini

Download or read book Influence written by Robert B. Cialdini and published by Pearson Scott Foresman. This book was released on 1988 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: Influence: Science and Practice is an examination of the psychology of compliance (i.e. uncovering which factors cause a person to say "yes" to another's request) and is written in a narrative style combined with scholarly research. Cialdini combines evidence from experimental work with the techniques and strategies he gathered while working as a salesperson, fundraiser, advertiser, and other positions, inside organizations that commonly use compliance tactics to get us to say "yes". Widely used in graduate and undergraduate psychology and management classes, as well as sold to people operating successfully in the business world, the eagerly awaited revision of Influence reminds the reader of the power of persuasion. Cialdini organizes compliance techniques into six categories based on psychological principles that direct human behavior: reciprocation, consistency, social proof, liking, authority, and scarcity. Copyright © Libri GmbH. All rights reserved.

Disrupted

Author : Dan Lyons
Publisher : Hachette Books
ISBN 13 : 031630607X
Total Pages : 321 pages
Book Rating : 4.3/5 (163 download)

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Book Synopsis Disrupted by : Dan Lyons

Download or read book Disrupted written by Dan Lyons and published by Hachette Books. This book was released on 2016-04-05 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: An instant New York Times bestseller, Dan Lyons' "hysterical" (Recode) memoir, hailed by the Los Angeles Times as "the best book about Silicon Valley," takes readers inside the maddening world of fad-chasing venture capitalists, sales bros, social climbers, and sociopaths at today's tech startups. For twenty-five years Dan Lyons was a magazine writer at the top of his profession--until one Friday morning when he received a phone call: Poof. His job no longer existed. "I think they just want to hire younger people," his boss at Newsweek told him. Fifty years old and with a wife and two young kids, Dan was, in a word, screwed. Then an idea hit. Dan had long reported on Silicon Valley and the tech explosion. Why not join it? HubSpot, a Boston start-up, was flush with $100 million in venture capital. They offered Dan a pile of stock options for the vague role of "marketing fellow." What could go wrong? HubSpotters were true believers: They were making the world a better place ... by selling email spam. The office vibe was frat house meets cult compound: The party began at four thirty on Friday and lasted well into the night; "shower pods" became hook-up dens; a push-up club met at noon in the lobby, while nearby, in the "content factory," Nerf gun fights raged. Groups went on "walking meetings," and Dan's absentee boss sent cryptic emails about employees who had "graduated" (read: been fired). In the middle of all this was Dan, exactly twice the age of the average HubSpot employee, and literally old enough to be the father of most of his co-workers, sitting at his desk on his bouncy-ball "chair."

Core Data Services for ABAP

Author : RENZO. DENTZER COLLE (RALF. HRASTNIK, JAN.)
Publisher : SAP Press
ISBN 13 : 9781493223763
Total Pages : 0 pages
Book Rating : 4.2/5 (237 download)

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Book Synopsis Core Data Services for ABAP by : RENZO. DENTZER COLLE (RALF. HRASTNIK, JAN.)

Download or read book Core Data Services for ABAP written by RENZO. DENTZER COLLE (RALF. HRASTNIK, JAN.) and published by SAP Press. This book was released on 2024-03-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you're developing ABAP applications, you need CDS expertise. This book is your all-in-one guide, updated for SAP S/4HANA 2023! Start by learning to create and edit CDS views. Walk through CDS syntax and see how to define associations and annotations. Further refine your model by implementing access controls, service bindings, and table functions. Understand the CDS-based virtual data model, and then follow step-by-step instructions to model analytical and transactional applications. From modeling to testing to troubleshooting, this is the only book you need! In this book, you'll learn about: a. Creating Data Models Create data models using CDS! Learn the ins and outs of CDS view syntax, from key fields to joins to data types and beyond. Define associations to establish relationships, use annotations to enrich your logic, implement conditional logic to control access, and more. b. Modeling Applications See how CDS views support a new application architecture. Model analytical applications by defining analytical views and queries; then use CDS for transactional applications based on the ABAP RESTful application programming model. c. Extending, Testing, and Troubleshooting Put the finishing touches on your CDS data models. Extend and enhance CDS views and transactional models, develop automated tests using the test double framework, and troubleshoot common problems. Highlights include: 1) Data modeling 2) Application modeling 3) Associations 4) Annotations 5) Access controls 6) Business services 7) SAP HANA functions 8) Virtual data model 9) Analytical and transactional applications 10) Hierarchies 11) Extensibility 12) Testing and troubleshooting

Unlimited Selling Power

Author : Donald Moine
Publisher : Penguin
ISBN 13 : 1101663103
Total Pages : 228 pages
Book Rating : 4.1/5 (16 download)

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Book Synopsis Unlimited Selling Power by : Donald Moine

Download or read book Unlimited Selling Power written by Donald Moine and published by Penguin. This book was released on 1990-03-01 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides salespeople with information on hypnotic techniques and how to use them in sales presentations and script books to win the customer's trust and make sales.

Attached

Author : Amir Levine
Publisher : Penguin
ISBN 13 : 1101475161
Total Pages : 305 pages
Book Rating : 4.1/5 (14 download)

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Book Synopsis Attached by : Amir Levine

Download or read book Attached written by Amir Levine and published by Penguin. This book was released on 2010-12-30 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Over a decade after its publication, one book on dating has people firmly in its grip.” —The New York Times We already rely on science to tell us what to eat, when to exercise, and how long to sleep. Why not use science to help us improve our relationships? In this revolutionary book, psychiatrist and neuroscientist Dr. Amir Levine and Rachel Heller scientifically explain why some people seem to navigate relationships effortlessly, while others struggle. Discover how an understanding of adult attachment—the most advanced relationship science in existence today—can help us find and sustain love. Pioneered by psychologist John Bowlby in the 1950s, the field of attachment posits that each of us behaves in relationships in one of three distinct ways: • Anxious people are often preoccupied with their relationships and tend to worry about their partner's ability to love them back. • Avoidant people equate intimacy with a loss of independence and constantly try to minimize closeness. • Secure people feel comfortable with intimacy and are usually warm and loving. Attached guides readers in determining what attachment style they and their mate (or potential mate) follow, offering a road map for building stronger, more fulfilling connections with the people they love.

Digital Business Leadership

Author : Ralf T. Kreutzer
Publisher : Springer
ISBN 13 : 366256548X
Total Pages : 274 pages
Book Rating : 4.6/5 (625 download)

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Book Synopsis Digital Business Leadership by : Ralf T. Kreutzer

Download or read book Digital Business Leadership written by Ralf T. Kreutzer and published by Springer. This book was released on 2018-04-27 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides specialists and executives with a clear, yet practical set of recommendations to meet the challenges of digital transformation and ensure long-term success as a leader in a primarily digital business world. The authors describe the fundamental principles of digitization and its economic opportunities and risks, integrating them into a framework of classic and new management methods. The book also explores how increasing digitization – not only of communication, but of complete value chains – has led to a need to establish a digital business leadership. Digitization is changing people and markets: it causes the upheaval of entire industries, creates new digital-centric companies, and forces established companies to cope with the transformation activities associated with these digitization processes. New approaches and methods have to be learned, tried and tested patterns of thinking have to be explored, and last but not least, innovation activities have to be understood as continuous necessities. At the same time, digital business offers considerable opportunities for renewing competitive advantages, improving existing process structures and realigning products, services and business models.