Retail Loss Prevention Second Edition

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Retail Crime, Security, and Loss Prevention

Author : Charles A. Sennewald
Publisher : Elsevier
ISBN 13 : 0080560822
Total Pages : 717 pages
Book Rating : 4.0/5 (85 download)

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Book Synopsis Retail Crime, Security, and Loss Prevention by : Charles A. Sennewald

Download or read book Retail Crime, Security, and Loss Prevention written by Charles A. Sennewald and published by Elsevier. This book was released on 2011-08-29 with total page 717 pages. Available in PDF, EPUB and Kindle. Book excerpt: Retail Crime, Security, and Loss Prevention is destined to become the "go to" source of crime- and loss prevention- related information in the retail industry. Written and edited by two nationally recognized retail security experts and enhanced with 63 contributions by others who contribute expertise in specialized areas, this book provides over 150 definitions of loss prevention terms, and discusses topics ranging from accident investigations, counterfeit currency, emergency planning, and workplace violence to vendor frauds. No other single work contains such a wealth of retail security information. The co-authors are Charles "Chuck Sennewald, CSC, CPP former Director of Security at The Broadway Department Stores, a major division of Carter Hawley Hale Stores, Inc., founder of the IAPSC and author of numerous security industry books, and John Christman, CPP, former VP and Director of Security for Macy's West. They have put in one book a wealth of information, techniques, procedures and source material relative to retail crime and loss prevention which will prove an invaluable reference work for professionals at all levels within the industry. - Tables, current industry figures, and statistics fully articulate the impact of loss prevention and theft in the retail setting - Case examples from the authors' own experience illustrate real-world problems and connect theory to practice - The most complete book available on retail security

The Retailer's Guide to Loss Prevention and Security

Author : Donald J. Horan
Publisher : Taylor & Francis
ISBN 13 : 1040278019
Total Pages : 292 pages
Book Rating : 4.0/5 (42 download)

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Book Synopsis The Retailer's Guide to Loss Prevention and Security by : Donald J. Horan

Download or read book The Retailer's Guide to Loss Prevention and Security written by Donald J. Horan and published by Taylor & Francis. This book was released on 2024-11-01 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Retailer's Guide to Loss Prevention and Security is an introduction to retail security. It covers the basic principles, the various techniques and technologies available, and the retailer's interaction with the police, courts, and the law. Donald J. Horan, President of Loss Control Concepts, Ltd., lends to this book his vast experience in the retail business and as a loss control consultant. Designated a Certified Protection Professional by the American Society for Industrial Security, he is also a member of the International Association of Professional Security Consultants (IAPSC). He has directed and managed retail loss prevention programs all over the U.S. for major department stores and specialty chains, and has provided his expertise to a host of client companies during his tenure with the National Loss Prevention Bureau. Donald Horan's practical experience fills this book with all the tips, strategies, and procedures you need to create an effective loss prevention program. Owners, managers, and security managers of small and medium-sized retail operations; security agencies; individuals, institutions, and companies that give seminars on the topic; and personnel in law enforcement and forensics will find this an essential text. It will be extremely helpful to senior corporate executives to whom the loss prevention/security function reports, because it is their responsibility to determine whether loss prevention practices conform to the long-term goals of the company. Growing retail businesses and those contemplating future acquisitions for expansion will find the work invaluable. The same can be said for turn-around ventures or downsized businesses emerging from reorganization. The book would also be easily adaptable for use in undergraduate courses in an accredited criminal justice or retail management program.

Retail Security and Loss Prevention

Author : Read Hayes
Publisher : Butterworth-Heinemann
ISBN 13 : 1483296008
Total Pages : 270 pages
Book Rating : 4.4/5 (832 download)

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Book Synopsis Retail Security and Loss Prevention by : Read Hayes

Download or read book Retail Security and Loss Prevention written by Read Hayes and published by Butterworth-Heinemann. This book was released on 2014-06-28 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: RETAIL SECURITY AND LOSS PREVENTION is an invaluable reference for both retail and security professionals. Using step-by-step plans, this book helps the reader design and implement cost-effective loss control programs. It details an easy-to-follow proven process.

Security and Loss Prevention Management

Author : Raymond C. Ellis
Publisher : Educational Institute
ISBN 13 : 9780133076684
Total Pages : 0 pages
Book Rating : 4.0/5 (766 download)

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Book Synopsis Security and Loss Prevention Management by : Raymond C. Ellis

Download or read book Security and Loss Prevention Management written by Raymond C. Ellis and published by Educational Institute. This book was released on 2012-05-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prepare your students to handle vital risk management issues in the hospitality workplace. This edition includes safety and security case studies developed with industry professionals and include information on working with an in-house safety committee, crisis communications, and the importance of safety equipment to loss-prevention management.

Introduction to Retail Loss Prevention

Author : Tim Trafford
Publisher : Createspace Independent Pub
ISBN 13 : 9781502750679
Total Pages : 122 pages
Book Rating : 4.7/5 (56 download)

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Book Synopsis Introduction to Retail Loss Prevention by : Tim Trafford

Download or read book Introduction to Retail Loss Prevention written by Tim Trafford and published by Createspace Independent Pub. This book was released on 2014-10-07 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Retail Loss Prevention Description Retail loss prevention and profit protection isn't just about theft from retail stores. There are thousands of ways that assets can be lost from your retail business, normally caused by one of three things; theft, waste or negligence. All impact negatively on an organisation's bottom line and can come from internal or external activity. Introduction to Retail Loss Prevention explains key terms used in retail loss prevention and gives an overview of the main causes of loss in retail environments such as; shrinkage, litigation, fraud, supply chain losses, extortion, disaffected staff and reputation. The book then goes on to explain how and where to conduct loss prevention risk assessments in relation to; business premises, various retail security systems, stock, cash, personnel, terrorist activity, legal and regulatory compliance, distribution networks, IT systems, disaster recovery and industrial espionage. Case studies are used throughout the book to illustrate key points and concepts. Cost-effectiveness of the loss prevention effort within your retail environment is emphasised throughout the book. After all, it's of no benefit to save assets in one area if you are going to waste them on ineffective or non-essential security measures. This and other books in the series are written for readers with little or no knowledge of retail loss prevention but the content makes them suitable for all managers and loss prevention specialists. Written in easy to understand language, this book will help any retail manager or loss prevention specialist who needs to prevent and deal with loss in their retail outlet(s). Retail loss prevention risk assessments will become simple using this book. Carry it with you on your e-reader and easily move to different sections of the book as you conduct your risk assessments. Use the book to make your own checklists and save hours of time having to think about what you should be looking for. Introduction to Retail Loss Prevention has been written by two retail loss prevention specialists who, combined, have over 60 years of experience in loss prevention and profit protection across many industries. Tim Trafford BEM has over 25 years experience working in and managing loss prevention and investigation departments including hospitality, sports retail, supermarket chains and distribution. He currently holds a senior position in the loss prevention department of a well known international distribution chain. Ian Watts MCMI. MIPI. MSyI has over 25 years experience investigating losses in various industries and 15 years experience in training managers and loss prevention personnel in several countries. This is the first book in a series of 10 books dealing with retail loss prevention and profit protection activities. The ideas promoted in this book are fully expanded in other books in the series. The fulll series provides a library of material which covers most areas of retail loss and profit protection and how to prevent, minimise and deal with those losses.

Handbook of Loss Prevention and Crime Prevention

Author : Lawrence J. Fennelly
Publisher : Elsevier
ISBN 13 : 0123852463
Total Pages : 626 pages
Book Rating : 4.1/5 (238 download)

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Book Synopsis Handbook of Loss Prevention and Crime Prevention by : Lawrence J. Fennelly

Download or read book Handbook of Loss Prevention and Crime Prevention written by Lawrence J. Fennelly and published by Elsevier. This book was released on 2012-01-27 with total page 626 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume brings together the expertise of more than 40 security and crime prevention experts. It provides comprehensive coverage of the latest information on every topic from community-oriented policing to physical security, workplace violence, CCTV and information security.

New Loss Prevention

Author : A. Beck
Publisher : Springer
ISBN 13 : 0230250726
Total Pages : 202 pages
Book Rating : 4.2/5 (32 download)

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Book Synopsis New Loss Prevention by : A. Beck

Download or read book New Loss Prevention written by A. Beck and published by Springer. This book was released on 2015-12-11 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: Challenging existing ideas about not only what constitutes retail shrinkage, but also the approach that should be adopted to deal with it, it critically examines how current approaches to managing shrinkage are at best preventative, and how through operational excellence, organizations can reduce the impact it has on their profitability.

The Loss Prevention Officer

Author : Jon Jordan
Publisher : Independently Published
ISBN 13 : 9781081344221
Total Pages : 0 pages
Book Rating : 4.3/5 (442 download)

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Book Synopsis The Loss Prevention Officer by : Jon Jordan

Download or read book The Loss Prevention Officer written by Jon Jordan and published by Independently Published. This book was released on 2019-07-29 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you ever been shopping and felt like somebody was following you, and observing your every move? Have you ever noticed the camera domes scattered along the ceilings of your favorite department store, and wonder who might be operating them, and whether they might be staring at you? Have you ever felt strange getting undressed in a fitting room, and wonder whether someone might be watching you? Those feelings may be telling you something. They may be telling you that you are being watched by a loss prevention officer. THE LOSS PREVENTION OFFICER is a thriller that tells the story of Crane Jefferson, a third-year law student at the University of Miami, who takes a job in the loss prevention department at Taylor's department store. Through the eyes of Crane, the underground loss prevention world involved in catching shoplifters is explored, a shadow world of violence and perversion that the retail establishment does not want you to know about. Crane enjoys working in his position, until things go horribly wrong when an innocent man is nearly beaten to death. His position then comes back to haunt him as a storm of vengeance develops, threatening to destroy him and everyone else in its deadly path.

Lee's Loss Prevention in the Process Industries

Author : Sam Mannan
Publisher : Elsevier Butterworth Heinemann
ISBN 13 : 9780123972118
Total Pages : 3642 pages
Book Rating : 4.9/5 (721 download)

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Book Synopsis Lee's Loss Prevention in the Process Industries by : Sam Mannan

Download or read book Lee's Loss Prevention in the Process Industries written by Sam Mannan and published by Elsevier Butterworth Heinemann. This book was released on 2012 with total page 3642 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lees' is industry's first stop for process safety information. Lees' 4e is the comprehensive and scaleable source of professional industrial process safety and loss prevention information. Available in print and electronic formats, and online with additional new tools and an annual update schedule, Lees' provides users with the information they require to ensure process safety. Volume 1 covers legislation, engineering and design: Key topics include law; major hazard control; economics and insurance; reliability engineering; hazard identification; hazard assessment; process design; pressure system design; control system design; emission and dispersion; and fire. Volume 2 covers operation and practical safety: Key topics include explosion, toxic release, plant operation, storage, transport, emergency planning, personal safety, accident research, reactive chemicals, safety instrumented systems, and chemical security. Volume 3 contains the case histories and data, including ACMH model license conditions; HSE guidelines' public planning inquiries; standards and codes; process safety management (PSM) regulations in the United States; risk management program regulations * THE process safety encyclopedia, trusted worldwide for over 30 years * Now available in print and online, to aid searchability and portability * Over 3600 print pages cover the full scope of process safety and loss prevention, compiling theory, practice, standards, legislation, case studies and lessons learned, in one resource as opposed to multiple sources.

Retail Customer Service Fundamentals 2nd Edition

Author : DMSRetail
Publisher : DMSRetail Inc.
ISBN 13 : 0973914122
Total Pages : 57 pages
Book Rating : 4.9/5 (739 download)

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Book Synopsis Retail Customer Service Fundamentals 2nd Edition by : DMSRetail

Download or read book Retail Customer Service Fundamentals 2nd Edition written by DMSRetail and published by DMSRetail Inc.. This book was released on 2013-06-29 with total page 57 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is what you'll discover: Two perfect statements to make to a prospective employer which will win you the job hands down. Or, if you already have the job, these statements will make it obvious to anyone that you ‘get it’ with regard to customer service and you’ll move up fast. Page 7. The 3 really simple and common things you have to be really, really good at to make sure you stand out from the crowd. Page 30. The one simple move you can learn to make which ensures you will never fail to greet your customer – no matter what you are doing. Page 11. How to start building instant rapport with your customers in a comfortable, non-threatening way. Page 14. 7 things that you cannot say or do if you expect customers to respond favorably to you. Page 34. 7 rules of proper conduct to make sure you not only keep your job, but set a shining example for those around you. Page 29. 5 ways to spot team shoplifting in action. Page 27. How to be a customer service fanatic. Page 48. The important connection between customer satisfaction and your work ethic. Page 7. How to use ‘sales talk’ to your best advantage. Page 44. The clear difference between sales orientation and task orientation. Page 43. Avoiding the cookie cutter approach to customers. Page 38. 13 tips on how to make sure you present a great image to your customers. Page 32. 5 things to do when you encounter a suspected shoplifter. Page 27. 3 statements that will help your customer out of an embarrassing situation. Page 21. Tips on how to handle telephone calls like an expert. Page 24. 11 must do’s when it comes to store maintenance standards. Page 26. The 6 steps of the sales process, fully explained. Page 13. Explanations and examples of open ended questions. Page 14. 4 examples of closing statements. Page 17. When to stop trying to overcome the customers’ objections, and why. Page 16. The 7 basics of a positive shopping experience. Page 9. 10 ways that you can personally impact the positive shopping experience. Page 10. 2 amazing facts about customer complaints. Page 22. Learn the golden rule of Customer Service and when it does not apply. Page 7. Success tip for learning the basics of the sales process in a comfortable, no anxiety way. Page 17. 6 ways to become an expert in handling multiple customers at the same time. Page 19. The 3 main ways to show customers that you value their time. Page 20. 2 things that must be done, at the check-out, to ensure that you leave a great lasting impression. Page 22. Learn how to know the difference between shoppers who are customers and shoppers who are not. Page 8 And so much more...

Loss Prevention Guide for Retail Businesses

Author : Rudolph C. Kimiecik
Publisher : John Wiley & Sons
ISBN 13 : 9780471076360
Total Pages : 246 pages
Book Rating : 4.0/5 (763 download)

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Book Synopsis Loss Prevention Guide for Retail Businesses by : Rudolph C. Kimiecik

Download or read book Loss Prevention Guide for Retail Businesses written by Rudolph C. Kimiecik and published by John Wiley & Sons. This book was released on 1995-02-06 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this invaluable guide, retail security expert Rudolph Kimiecik examines a broad range of external and internal security problems and prescribes affordable, sustainable solutions that will make a real difference in the safety, security, and profitability of your business. From procedures for opening and closing your store, making bank deposits, and dealing with emergencies, to selecting alarm and lock systems, key control, and deterrent lighting, Kimiecik helps you pinpoint the areas in which you are most vulnerable and shore them up with a judicious mixture of common sense, procedural control, and reasonable expenditure.

Loss Prevention and Security Procedures

Author : Robert J. Fischer
Publisher : Butterworth-Heinemann
ISBN 13 : 9780750696289
Total Pages : 352 pages
Book Rating : 4.6/5 (962 download)

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Book Synopsis Loss Prevention and Security Procedures by : Robert J. Fischer

Download or read book Loss Prevention and Security Procedures written by Robert J. Fischer and published by Butterworth-Heinemann. This book was released on 1999-12-13 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: This manual is intended to assist executive officers and loss prevention specialists in dealing with loss. While losses in an organization may originate from a variety of threats, including natural disasters, many assets are threatened by man, in the forms of violence, theft and fraud.

Crime Prevention Through Environmental Design

Author : Timothy Crowe
Publisher : Butterworth-Heinemann
ISBN 13 : 9780750671989
Total Pages : 354 pages
Book Rating : 4.6/5 (719 download)

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Book Synopsis Crime Prevention Through Environmental Design by : Timothy Crowe

Download or read book Crime Prevention Through Environmental Design written by Timothy Crowe and published by Butterworth-Heinemann. This book was released on 2000-03-30 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: A manual for those involved in architectural design, space management and urban planning. The concepts presented explain the link between design and human behaviour, teaching both novices and experts in crime prevention how to use the environment to affect human behaviour in a positive manner.

Shopping and Crime

Author : J. Bamfield
Publisher : Springer
ISBN 13 : 0230393551
Total Pages : 460 pages
Book Rating : 4.2/5 (33 download)

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Book Synopsis Shopping and Crime by : J. Bamfield

Download or read book Shopping and Crime written by J. Bamfield and published by Springer. This book was released on 2012-03-13 with total page 460 pages. Available in PDF, EPUB and Kindle. Book excerpt: An interdisciplinary study of retail crime as a cultural phenomenon, drawing on economics, criminology and management to present a comprehensive explanation for the growth in retail thefts. This topical study explores crime prevention as a management issue, using criminomics, a concept based on commercial realities rather than maximising arrests.

Creative Safety Solutions

Author : Thomas D Schneid
Publisher : CRC Press
ISBN 13 : 1498766668
Total Pages : 189 pages
Book Rating : 4.4/5 (987 download)

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Book Synopsis Creative Safety Solutions by : Thomas D Schneid

Download or read book Creative Safety Solutions written by Thomas D Schneid and published by CRC Press. This book was released on 2015-09-25 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's rapidly changing workplace, safety and loss prevention professionals cannot always "go by the book" for the answers to new and unique problems and issues. When there is no tried-and-true solution to a problem, safety and loss prevention professionals must think outside of the box of conventional solutions and develop new and creative sol

Investigations in the Workplace, Second Edition

Author : Eugene F. Ferraro
Publisher : CRC Press
ISBN 13 : 1439814805
Total Pages : 607 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Investigations in the Workplace, Second Edition by : Eugene F. Ferraro

Download or read book Investigations in the Workplace, Second Edition written by Eugene F. Ferraro and published by CRC Press. This book was released on 2012-02-15 with total page 607 pages. Available in PDF, EPUB and Kindle. Book excerpt: The process of investigation is dynamic and fluid. The approach must be reasonable and the investigator flexible. However, in order to be successful, every investigation must have a meaningful purpose and be executed ethically and lawfully. Inevitably, employers must invest time, money, and patience to ensure they obtain demonstrable and actionable results. To achieve this and reduce the exposure to unnecessary business disruptions and litigation, every workplace investigation must by driven by process. Investigations in the Workplace, Second Edition provides both novice and experienced investigators with the most insightful and useful information available on the methods and processes for the proper and safe investigation of workplace crime and misconduct. Gleaned from Eugene Ferraro’s nearly three decades of experience, the book is designed for easy reading and use—dispelling common myths and presenting new approaches, methods, and strategies. Revised and updated with more methods, techniques, and case studies, this powerful book also includes new diagrams, checklists, and visuals to help readers put the material in context and make their investigations soar. Each chapter begins with Key Learning Points and is supplemented with boxed Tips, Traps, and Common Mistakes. An exhaustive appendix includes a glossary of common investigative terms, sample surveillance and investigative reports, advice on digital evidence, and more. Investigations in the Workplace, Second Edition is a must-read for corporate investigators and security professionals, human resources and law enforcement personnel, attorneys, and anyone else tasked with conducting or supervising workplace investigations. Immediate Benefits: Strengthen your interviewing skills and gain valuable insight into the process of modern fact-finding Learn the latest techniques, methods and processes Discover how to build air-tight cases that can withstand the rigors of legal challenges Learn to conduct fast, efficient investigations and obtain the highest possible return on investment from every investigation. Get access to forms, checklists and other valuable tools to help you conduct efficient and professional investigations

The Handbook of Security

Author : Martin Gill
Publisher : Springer
ISBN 13 : 134967284X
Total Pages : 1072 pages
Book Rating : 4.3/5 (496 download)

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Book Synopsis The Handbook of Security by : Martin Gill

Download or read book The Handbook of Security written by Martin Gill and published by Springer. This book was released on 2016-02-26 with total page 1072 pages. Available in PDF, EPUB and Kindle. Book excerpt: The substantially revised second edition of the Handbook of Security provides the most comprehensive analysis of scholarly security debates and issues to date. Including contributions from some of the world's leading scholars it critiques the way security is provided and managed.