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Restorative Just Culture In Practice
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Book Synopsis Safety Differently by : Sidney Dekker
Download or read book Safety Differently written by Sidney Dekker and published by CRC Press. This book was released on 2014-06-23 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of a bestseller, Safety Differently: Human Factors for a New Era is a complete update of Ten Questions About Human Error: A New View of Human Factors and System Safety. Today, the unrelenting pace of technology change and growth of complexity calls for a different kind of safety thinking. Automation and new technologies have resu
Download or read book Just Culture written by Sidney Dekker and published by CRC Press. This book was released on 2018-09-07 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: A just culture is a culture of trust, learning and accountability. It is particularly important when an incident has occurred; when something has gone wrong. How do you respond to the people involved? What do you do to minimize the negative impact, and maximize learning? This third edition of Sidney Dekker’s extremely successful Just Culture offers new material on restorative justice and ideas about why your people may be breaking rules. Supported by extensive case material, you will learn about safety reporting and honest disclosure, about retributive just culture and about the criminalization of human error. Some suspect a just culture means letting people off the hook. Yet they believe they need to remain able to hold people accountable for undesirable performance. In this new edition, Dekker asks you to look at 'accountability' in different ways. One is by asking which rule was broken, who did it, whether that behavior crossed some line, and what the appropriate consequences should be. In this retributive sense, an 'account' is something you get people to pay, or settle. But who will draw that line? And is the process fair? Another way to approach accountability after an incident is to ask who was hurt. To ask what their needs are. And to explore whose obligation it is to meet those needs. People involved in causing the incident may well want to participate in meeting those needs. In this restorative sense, an 'account' is something you get people to tell, and others to listen to. Learn to look at accountability in different ways and your impact on restoring trust, learning and a sense of humanity in your organization could be enormous.
Book Synopsis Restorative Just Culture in Practice by : Sidney Dekker
Download or read book Restorative Just Culture in Practice written by Sidney Dekker and published by CRC Press. This book was released on 2022-06-15 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: A restorative just culture has become a core aspiration for many organizations in healthcare and elsewhere. Whereas ‘just culture’ is the topic of some residual conceptual debate (e.g. retributive policies organized around rules,violations and consequences are ‘sold’ as just culture), the evidence base on, and business case for, restorative practice has been growing and is generating increasing, global interest. In the wake of an incident, restorative practices ask who are impacted, what their needs are and whose obligation it is to meet those needs. Restorative practices aim to involve participants from the entire community in the resolution and repair of harms. This book offers organization leaders and stakeholders a practical guide to the experiences of implementing and evaluating restorative practices and creating a sustainable just, restorative culture. It contains the perspectives from leaders, theoreticians regulators, employees and patient representatives. To the best of our knowledge, there is no book on the market today that can function as a guide for the implementation and evaluation of a just and learning culture and restorative practices. This book is intended to fill this gap. This book will provide, among other topics, an overview of restorative just culture principles and practices; a balanced treatment of the various implementations and evaluations of just culture and restorative processes; a guide for leaders about what to stop, start, increase and decrease in their own organizations; and an attentive to philosophical and historical traditions and assumptions that underlie just culture and restorative approaches. The interest in ‘just culture’, not just in healthcare but also in other fields of safety-critical practice, has been steadily growing over the past decade. It is a trending area. In this, it has become clear that 20-year-old retributive models not only hinder the acceleration of performance and organizational improvement but have also in some cases become a blunt HR instrument, an expression of power over justice and a way to stifle honesty, reporting and learning. What is new in this, then, is the restorative angle on just culture, as it has been developed over the last few years and now is practised and applied to HR, suicide prevention, healthcareimprovement, regulatory innovations and other areas.
Book Synopsis Independent Thinking on Restorative Practice by : Mark Finnis
Download or read book Independent Thinking on Restorative Practice written by Mark Finnis and published by Crown House Publishing Ltd. This book was released on 2021-03-18 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Independent Thinking on Restorative Practice: Building relationships, improving behaviour and creating stronger communities, Mark Finnis shares a practical and inspiring introduction to the use of restorative practice in educational settings. For those educators who are uncomfortable with the punitive world of zero tolerance, isolation booths and school exclusions, Mark Finnis - one of the UK's leading restorative practice experts - is here to show you that there is another way. Drawing on his many years' experience working with schools, social services and local governments across the country, Mark shares all you need to know about what restorative practice is, how it works, where to start and the many benefits of embedding a relational approach into any educational organisation that genuinely has people at its heart. Covering coaching circles and the power of doing things with (and not to) children and young people, to moving your values off lanyards and posters and into the lived experience of every member of the school community, this book sets out how restorative practice - when done well - can transform every aspect of school life. The book shares advice on how to put behaviour right when it goes wrong in a more positive, less punitive way, and, more importantly, on how to get it right and keep it right in the first place. Furthermore, it advocates an approach that is collaborative, empowering and positive - and ultimately geared to improve motivation, engagement and independent learning in even the hardest-to-reach young people. Suitable for school leaders, educators and anyone working with young people.
Book Synopsis Mastering Civility by : Christine Porath
Download or read book Mastering Civility written by Christine Porath and published by Hachette UK. This book was released on 2016-12-27 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down." -- Robert I. Sutton, Stanford Professor and author of The No Asshole Rule "A must-read for every leader in their field." -- Daniel H. Pink, bestselling author of To Sell is Human Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line. In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.
Book Synopsis Just Culture by : Professor Sidney Dekker
Download or read book Just Culture written by Professor Sidney Dekker and published by Ashgate Publishing, Ltd.. This book was released on 2012-10-01 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building on the success of the 2007 original, Dekker revises, enhances and expands his view of just culture for this second edition, additionally tackling the key issue of how justice is created inside organizations. The goal remains the same: to create an environment where learning and accountability are fairly and constructively balanced. The First Edition of Sidney Dekker’s Just Culture brought accident accountability and criminalization to a broader audience. It made people question, perhaps for the first time, the nature of personal culpability when organizational accidents occur. Having raised this awareness the author then discovered that while many organizations saw the fairness and value of creating a just culture they really struggled when it came to developing it: What should they do? How should they and their managers respond to incidents, errors, failures that happen on their watch? In this Second Edition, Dekker expands his view of just culture, additionally tackling the key issue of how justice is created inside organizations. The new book is structured quite differently. Chapter One asks, ‘what is the right thing to do?’ - the basic moral question underpinning the issue. Ensuing chapters demonstrate how determining the ‘right thing’ really depends on one’s viewpoint, and that there is not one ‘true story’ but several. This naturally leads into the key issue of how justice is established inside organizations and the practical efforts needed to sustain it. The following chapters place just culture and criminalization in a societal context. Finally, the author reflects upon why we tend to blame individual people for systemic failures when in fact we bear collective responsibility. The changes to the text allow the author to explain the core elements of a just culture which he delineated so successfully in the First Edition and to explain how his original ideas have evolved. Dekker also introduces new material on ethics and on caring for the’ second victim’ (the professional at the centre of the incident). Consequently, we have a natural evolution of the author’s ideas. Those familiar with the earlier book and those for whom a just culture is still an aspiration will find much wisdom and practical advice here.
Book Synopsis Restorative Assessment by : Laura M. Greenstein
Download or read book Restorative Assessment written by Laura M. Greenstein and published by Corwin Press. This book was released on 2017-09-07 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Encourage achievement with assessments that promote growth--for every student When you make restorative assessment part of your classroom culture, students feel safe, ready for challenges, and eager to showcase their strengths whenever they have the chance. Unlike ordinary testing, restorative assessments offer students multiple ways to demonstrate their learning--which promotes equity and reduces conflict. And since assessments happen regularly, you have more opportunities to check student progress and tailor your teaching accordingly. In this guide, you'll find: Real-world examples of restorative assessment in practice Cutting-edge research on personalized learning and assessment Practical strategies for implementation Action points and reflection questions
Book Synopsis Restorative Justice Dialogue by : Mark Umbreit, PhD
Download or read book Restorative Justice Dialogue written by Mark Umbreit, PhD and published by Springer Publishing Company. This book was released on 2010-06-22 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Although Restorative Justice Dialogue is not a long text, it is an impressive achievement. Each chapter is rich in content, as Umbreit and Armour blend theory, practice, empirical research, and case studies to discuss a range of topics from specific models of restorative justice to the role of facilitators in restorative justice dialogue." --PsycCRITIQUES "Restorative Justice Dialogue presents a thorough and comprehensive explanation and assessment of the current state of restorative justice in the world." --Journal of Social Work Values and Ethics "[A]n evidence-based description of the history, practices, and future of restorative dialogue that is informed by the values and principles of law, social work, and spirituality. This is an impressive achievement." --Daniel W. Van NessPrison Fellowship International, Washington, DC "I know of no other book that provides such a complete review of the various and emerging restorative practices and the phenomenal growth of this movement worldwide." --David Karp, PhDSkidmore College "The combination of two outstanding and widely recognized restorative justice researchers, practitioners, and authors has produced a text that is destined to be a major resource." --Katherine Van Wormer, PhDUniversity of Northern Iowa This book provides a comprehensive foundation for understanding restorative justice and its application worldwide to numerous social issues. Backed by reviews of empirical research and case examples, the authors describe the core restorative justice practices, including victim-offender mediation, family group conferencing, and peacemaking circles, as well as cultural considerations, emerging variations in a wide variety of settings, and the crucial role of the facilitator. Together, authors Umbreit and Armour bring the latest empirical research and clinical wisdom to those invested in the research and practice of restorative justice. Key topics: Spiritual components of restorative justice Victim-offender mediation Family group conferencing Peacemaking circles Victim-offender dialogue in crimes of severe violence Dimensions of culture in restorative justice Humanistic mediation Application to domestic violence, higher education, and incarceration
Book Synopsis Restorative Practices at School by : Becky McCammon
Download or read book Restorative Practices at School written by Becky McCammon and published by Ulysses Press. This book was released on 2020-03-24 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explore the impact of restorative practices through interactive prompts and exercises designed to examine your role as a teacher or educator and as an agent of school transformation. Restorative practices have been shown to increase classroom time and student engagement while reducing suspensions, bullying, and absences. Fantastic in theory, restorative techniques require practice every day to result in meaningful change. That’s where Restorative Practices at School comes in. This first-ever restorative practices workbook helps teachers, paraprofessionals, counselors, and every educator reflect and enhance their restorative journey. Part professional resource and part guided journal, this book includes: Guided prompts to help you reflect on your practice Real-life examples from educators who use restorative techniques Critical analysis of your own values and their influence Strategies for remaining present and mindful at school Exercises for building strong school relationships and communities Inspired by an urban district’s work in whole-school implementation, the activities in this book provide clear pathways for consideration, exploration, and celebration of restorative practices.
Book Synopsis Restorative Practice Meets Social Justice by : Anthony H. Normore
Download or read book Restorative Practice Meets Social Justice written by Anthony H. Normore and published by IAP. This book was released on 2017-01-01 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: Restorative Practice Meets Social Justice: Un-silencing the Voices of “At-Promise” Student Populations is a collection of pragmatic urban school experiences that focus on restorative approaches situated in the context of social justice. By adopting this approach, researchers and practitioners can connect and extend long-established lines of conceptual and empirical inquiry aimed at improving school practices and thereby gain insights that may otherwise be overlooked or assumed. This holds great promise for generating, refining, and testing theories of restorative practices in educational leadership and will help strengthen already vibrant lines of inquiry on social justice. The authors posit that a broader conceptualization of social and restorative justice adds to extant discourse about students who not only experience various types of daily oppression in US schools but also regularly live on the fringes of society. Chapters are written by a combination of researchers and practicing school leaders who believe in the power of healing and restoring relationships within school communities as opposed to traditional punitive structures. The dynamic approaches discussed throughout the book urge school leaders, teachers, school community members, and those who prepare administrators to look within and build bridges between themselves and the communities in which they serve.
Book Synopsis Implementing Restorative Practices in Schools by : Margaret Thorsborne
Download or read book Implementing Restorative Practices in Schools written by Margaret Thorsborne and published by Jessica Kingsley Publishers. This book was released on 2013-08-28 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Restorative practice is a proven approach to discipline in schools that favours relationships over retribution, and has been shown to improve behaviour and enhance teaching and learning outcomes. However, in order for it to work, restorative practice needs a relational school culture. Implementing Restorative Practice in Schools explains what has to happen in a school in order for it to become truly restorative. Section 1 explains the potential of restorative practice in schools, describing the positive outcomes for students and teachers. It also outlines the measures that need to be in place in order to embed restorative practice. Section 2 examines the process of understanding and managing change, providing realistic and pragmatic guidance on the practical and emotional barriers that may be encountered. Finally, Section 3 provides in eight practical steps, strategic guidance for achieving a restorative culture that sticks. Featuring useful pro formas and templates, this book will be an indispensable guide for educators, administrators and school leaders in mainstream and specialist settings.
Book Synopsis Rethinking Patient Safety by : Suzette Woodward
Download or read book Rethinking Patient Safety written by Suzette Woodward and published by CRC Press. This book was released on 2017-03-27 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: The vast majority of healthcare is provided safely and effectively. However, just like any high-risk industry, things can and do go wrong. There is a world of advice about how to keep people safe but this delivers little in terms of changed practice. Written by a leading expert in the field with over two decades of experience, Rethinking Patient Safety provides readers with a critical reflection upon what it might take to narrow the implementation gap between the evidence base about patient safety and actual practice. This book provides important examples for the many professionals who work in patient safety but are struggling to narrow the gap and make a difference in their current situation. It provides insights on practical actions that can be immediately implemented to improve the safety of patient care in healthcare and provides readers with a different way of thinking in terms of changing behavior and practices as well as processes and systems. Suzette Woodward shares lessons from the science of implementation, campaigning and social movement methods and offers the reader the story of a discovery. Her team has explored an approach which could profoundly affect the safety culture in healthcare; a methodology to help people talk to each other and their patients and to listen through facilitated safety conversations. This is their story.
Book Synopsis Building a Trauma-Informed Restorative School by : Joe Brummer
Download or read book Building a Trauma-Informed Restorative School written by Joe Brummer and published by Jessica Kingsley Publishers. This book was released on 2020-12-21 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Covering both theory and practice, this book will teach educators everything they need to know about developing restorative practices in their education settings, in a way that is also trauma-informed. The first part of the book addresses the theory and philosophy of restorative approaches, and of trauma-informed and trauma-sensitive schools. The second part outlines the five restorative skills (mindfulness, honest expression, empathy, the art of asking questions and the art of requests), what they look like in practice (including using circles, respect agreements and restorative dialogue), and how to implement them. Every strategy is clearly explained and adapted to be appropriate for children and adults who have experienced trauma. Everything the book discusses has been especially designed to be adapted for different school settings and their particular challenges.
Book Synopsis Foundations of Safety Science by : Sidney Dekker
Download or read book Foundations of Safety Science written by Sidney Dekker and published by Routledge. This book was released on 2019-04-09 with total page 494 pages. Available in PDF, EPUB and Kindle. Book excerpt: How are today’s ‘hearts and minds’ programs linked to a late-19th century definition of human factors as people’s moral and mental deficits? What do Heinrich’s ‘unsafe acts’ from the 1930’s have in common with the Swiss cheese model of the early 1990’s? Why was the reinvention of human factors in the 1940’s such an important event in the development of safety thinking? What makes many of our current systems so complex and impervious to Tayloristic safety interventions? ‘Foundations of Safety Science’ covers the origins of major schools of safety thinking, and traces the heritage and interlinkages of the ideas that make up safety science today. Features Offers a comprehensive overview of the theoretical foundations of safety science Provides balanced treatment of approaches since the early 20th century, showing interlinkages and cross-connections Includes an overview and key points at the beginning of each chapter and study questions at the end to support teaching use Uses an accessible style, using technical language where necessary Concentrates on the philosophical and historical traditions and assumptions that underlie all safety approaches
Book Synopsis Beyond the Surface of Restorative Practices by : Marisol Rerucha
Download or read book Beyond the Surface of Restorative Practices written by Marisol Rerucha and published by Dave Burgess Consulting. This book was released on 2020-11-02 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, Marisol Rerucha draws on Indigenous traditions, research-based frameworks, and the support of fellow educators and scholars in order to offer teachers and administrators vital tools for facing crises with compassion. In addition to Rerucha's revolutionary vision of education that is holistic, human centered, and brought to life through actionable and accessible techniques, Beyond the Surface of Restorative Practices features contributions from Pedro Terrazas, on restorative practices in the classroom; Dr. Enjolie Lourdes Lafaurie, on active listening for educators; and Dr. Carolyn Gery on understanding how trauma impacts relationships. Both empowering and urgently necessary, Beyond the Surface of Restorative Practices can help you to build an organization-wide culture of healing and well-being from the ground up. Endorsements "In this current era of racial reckoning in America, this work should be required reading for all who teach or plan to enter the teaching profession."-Nehemiah D. Frank, founder and editor in chief of the Black Wall Street Times "Rerucha and her colleagues provide guidance for implementing this work with integrity and in alignment with the Indigenous traditions on which restorative practices are based. Their advice is simultaneously holistic and pragmatic."-John Krownapple, educator, consultant, and coauthor of Belonging through a Culture of Dignity: The Keys to Successful Equity Implementation "Marisol Rerucha masterfully weaves her personal journey with concrete strategies for implementing restorative practices in the classroom, school, or organization of any type... Rerucha challenges us to join her circle and then teaches us how to use authentic and sustainable practices that build durable change in our own communities."-Gini Pupo-Walker, state director for the Education Trust in Tennessee and school board member, Metro Nashville Public Schools
Book Synopsis Restorative Practice at Work by : Lesley Parkinson
Download or read book Restorative Practice at Work written by Lesley Parkinson and published by Crown House Publishing Ltd. This book was released on 2023-08-31 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: Restorative practice is emerging in healthcare settings and systems as a highly effective means of improving relationships and enabling positive change. It consists of a set of theories, principles, skills and processes that shape our thinking around the way we interact with others. When restorative practice is adopted consistently within and between teams, it becomes 'the way we do things round here', a set of restorative practice 'habits' that we all recognise, use and refer to. Restorative Practice at Workidentifies a set of six complementary habits which will help to change and improve everyday communications, conversations and accountability in healthcare. These habits demonstrate how restorative practice can help toimprove day-to-day communications, in the form of behaviour, language and conversations, ease some of the daily challenges faced in healthcare and foster more effective working relationships, potentially leading to improvements in patient care and patient safety.They are: Navigating the Mountain: Looking beyond challenging behaviour Recognising Needs: Noticing, and responding to, needs and unmet needs Engaging Brains and Behaviours: Informing our responses to outward behaviours Remembering the Relational Window: Solving problems together Running Circle Meetings: An alternative meeting process Drawing on Restorative Enquiry: Processing incidents and problems Lesley firmly believes that restorative practice habits can ease the current pressures on the health service by enabling better relationships, improved communication and a focus on positive mental health. It can also be part of key solutions: staff engagement and retention, team cohesion, patient safety and care, culture change and improvement. The book offers practical and engaging takeaways to helpyou get started with restorative practice and includes reflective learning opportunities and transferrable lessons supported by evidence from case studies and contributions from experienced healthcare professionals. The aim of Restorative Practice at Workis to make a notable, positive difference to your daily workplace experience, whether you are a public-facing receptionist, member of a clinical team, administrator, manager, senior leader, cleaner or consultant, or, indeed if you have any other role in healthcare.This book will challenge and support your knowledge, understanding and thinking around restorative practice as a workplace philosophy in healthcare. Suitable for NHS leaders, managers, clinicians and staff and those in other healthcare settings such as researchers, academics, HR professionals and educators.
Book Synopsis Restorative Practices in Schools by : Margaret Thorsborne
Download or read book Restorative Practices in Schools written by Margaret Thorsborne and published by Taylor & Francis. This book was released on 2017-07-05 with total page 67 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outlines the techniques to learn and apply when planning and facilitating school conferences. This book contains key documents such as preparation checklist, conference script, typical agreement, evaluation sheet and case studies. It includes guidance on: analysing school practice; deciding whether to hold a conference; and preparing a conference.
