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Author : Dhenin, foray, gillet Baudu
Publisher :
ISBN 13 : 9782744642746
Total Pages : 150 pages
Book Rating : 4.6/5 (427 download)
Download or read book Relation client et animation des réseaux BTS written by Dhenin, foray, gillet Baudu and published by . This book was released on 2021-06-22 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Jean-François Dhénin
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (114 download)
Download or read book Négociation et digitalisation de la relation client written by Jean-François Dhénin and published by . This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Garnier Alain
Publisher : Lavoisier
ISBN 13 : 2746279843
Total Pages : 274 pages
Book Rating : 4.7/5 (462 download)
Download or read book Le réseau social d'entreprise written by Garnier Alain and published by Lavoisier. This book was released on 2011-05-24 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Après avoir envahi le web, les réseaux sociaux partent désormais à la conquête de l'entreprise. Ces nouveaux outils se révèlent être de véritables leviers stratégiques au service des organisations. Cet ouvrage analyse les enjeux de cette nouvelle mutation pour les entreprises. Il pose les questions-clés avant d'envisager un projet de réseau social d'entreprise (RSE) et la méthodologie de mise en place qui l'accompagne. Les changements imposés par son implémentation sont étudiés dans leur dimension technique (système d'information) et dans leur dimension humaine (accompagnement, conduite du changement auprès des utilisateurs et questions juridiques). Le réseau social d'entreprise présente également différents retours d'expérience et dresse un panorama des principaux éditeurs et de leur solution, apportant ainsi des exemples concrets et des pistes de réflexion nécessaires à l'appréhension de ces nouveaux usages d'entreprise.
Author : Sophie Duême
Publisher : Vuibert
ISBN 13 : 2311622676
Total Pages : 330 pages
Book Rating : 4.3/5 (116 download)
Download or read book Pro en Relation client written by Sophie Duême and published by Vuibert. This book was released on 2019-01-30 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tous les outils et plans d'action essentiels des métiers de la Relation client. La collection Pro en... propose des ouvrages pratiques permettant de consolider ses compétences professionnelles grâce à un tour complet des outils propres au métier, et à des plans d'action qui mettent le lecteur en situation de mobiliser concrètement, dans son quotidien professionnel ce qu'il a appris du métier. Cet ouvrage aidera le lecteur à positionner sa relation client comme un avantage concurrentiel. Il traite les Objectifs de façon très méthodologique et dans un ordre cohérent, du diagnostic à la mise en place effective de la relation client. Les outils sont adaptables de la TPE à la grande entreprise. Le livre met l'humain au coeur du dispositif en abordant à la fois l'approche client et l'approche collaborateur. Enfin, il propose une bibliographie fournie, assortie de références, blogs, événements incontournables. - 63 modules 'Outil' présentent, agrémentés de schémas ou matrices, tous les outils essentiels et spécifiques du métier : une définition ou description de l'outil + les bénéfices de son utilisation + un exemple d'application + les pièges à éviter. - 13 Plans d'action présentent : l'intérêt du plan d'action + les actions prioritaires à mener + des encadrés informatifs + des éclairages d'expert + des apports novateurs pour mettre à jour ses compétences 'métier' + un cas d'entreprise pour illustrer le plan d'action + les critères de réussite du plan d'action.
Author :
Publisher : KARTHALA Editions
ISBN 13 : 2811100628
Total Pages : 174 pages
Book Rating : 4.8/5 (111 download)
Download or read book written by and published by KARTHALA Editions. This book was released on with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : BERTI-EQUILLE Laure
Publisher : Lavoisier
ISBN 13 : 2746275104
Total Pages : 402 pages
Book Rating : 4.7/5 (462 download)
Download or read book La qualité et la gouvernance des données : au service de la performance des entreprises written by BERTI-EQUILLE Laure and published by Lavoisier. This book was released on 2012-09-14 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: La bonne qualité des données est aujourd'hui la clé de voûte de toute organisation. La gestion et l'amélioration de cette qualité sont des tâches coûteuses et difficiles, mais néanmoins incontournables. Cet ouvrage propose une étude des différents outils et démarches qui assistent les spécialistes de la qualité et de la gouvernance des données. À travers les expériences de la communauté francophone animée par l'association ExQI (Excellence Qualité, Information), il présente, avec pédagogie et pragmatisme, un panorama des concepts-clés de la gestion de la qualité des données et leurs déclinaisons dans les entreprises (Business Intelligence, Data QualityManagement, Key Performance Indicator, Model Driven Engineering, Master Data Management, etc.). Des solutions théoriques et techniques performantes sont détaillées et de nombreux retours d'expérience permettent d'illustrer les bonnes pratiques à adopter. Mêlant contributions industrielles et académiques, cet ouvrage est un outil de référence en langue française sur la qualité et la gouvernance des données en entreprise.
Author : REY Bénédicte
Publisher : Lavoisier
ISBN 13 : 2746281201
Total Pages : 306 pages
Book Rating : 4.7/5 (462 download)
Download or read book La vie privée à l’ère du numérique written by REY Bénédicte and published by Lavoisier. This book was released on 2012-09-05 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: La démocratisation de l'informatique, puis des usages de l'internet, de la téléphonie mobile, ou plus récemment d'autres objets communicants génèrent une profusion de traces numériques gardant en mémoire les actions des usagers. Approuvé par certains qui y voient l'opportunité d'améliorer la sécurité publique, la relation marchande ou encore leur propre confort quotidien, ce constat fait craindre à d'autres l'avènement d'une société de la surveillance érodant le respect de la vie privée. Cet ouvrage étudie la notion d'espace privé à l'ère du numérique. Il montre comment les changements technologiques, de services et d'usages redéfinissent l'acceptation traditionnelle de la vie privée fondée sur des normes, et comment, en complément du dispositif normatif existant, des modalités de régulation appropriables par les individus sont envisagées.
Author :
Publisher :
ISBN 13 :
Total Pages : 502 pages
Book Rating : 4.F/5 ( download)
Download or read book Commutation & transmission written by and published by . This book was released on 1993 with total page 502 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Jean-Marc Blancherie
Publisher : Lulu.com
ISBN 13 : 2361270099
Total Pages : 152 pages
Book Rating : 4.3/5 (612 download)
Download or read book Storytelling, le guide written by Jean-Marc Blancherie and published by Lulu.com. This book was released on 2012 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Houcine Berbou
Publisher : Cambridge Scholars Publishing
ISBN 13 : 1527549194
Total Pages : 657 pages
Book Rating : 4.5/5 (275 download)
Download or read book Proceedings of the 3rd International Conference of Economics and Management (CIREG 2016) Volume II written by Houcine Berbou and published by Cambridge Scholars Publishing. This book was released on 2020-04-06 with total page 657 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book brings together papers presented at the 3rd Conference of Research in Economics and Management (CIREG) held in Morocco in May 2016. With a focus on the challenges of SMEs and innovative solutions, they highlight the contribution of researchers in the fields of business and management, with all their micro and macro-economic aspects. They shed light on the universal scientific vision of the importance of SMEs with answers relevant to their local context and adapted to their specific national situation. The relevance of SME research lies in its heuristic value of analyzing change, rather than in constructing a category, a particularly useful empirical concept. This third volume is focused on marketing and human resources.
Author : Chuanfu Chen
Publisher : Springer
ISBN 13 : 3642548121
Total Pages : 178 pages
Book Rating : 4.6/5 (425 download)
Download or read book Library and Information Sciences written by Chuanfu Chen and published by Springer. This book was released on 2014-09-30 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the development, trends and research of library and information sciences (LIS) in the digital age. Inside, readers will find research and case studies written by LIS experts, educators and theorists, most of whom have visited China, delivered presentations there and drafted their articles based on feedback they received. As a result, readers will discover the LIS issues and concerns that China and the international community have in common. The book first introduces the opportunities and challenges faced by the library and information literacy profession and discusses the key role of librarians in the future of information literacy education. Next, it covers trends in LIS education by examining the vision of the iSchool movement and detailing its practice in Syracuse University. The book then covers issues in information seeking and retrieval by showing how visual data mining technology can be used to detect the relationship and pattern between terms on the Q&A of a social media site. It also includes a case study regarding tracing information seeking behavior and usage on a multimedia website. Next, the book stresses the importance of building an academic accreditation framework for scientific datasets, explores the relationship between bibliometrics and university rankings, and details the birth and development of East Asian Libraries in North America. Overall, the book offers readers insight into the changing nature of LIS, including the electronic dissemination of information, the impact of the Internet on libraries, the changing responsibilities of library professionals, the new paradigm for evaluating information, and characteristics and functions of today's library personnel.
Author : Denis Maillat
Publisher :
ISBN 13 :
Total Pages : 392 pages
Book Rating : 4.:/5 (321 download)
Download or read book Réseaux d'innovation et milieux innovateurs written by Denis Maillat and published by . This book was released on 1993 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: Analisi : ECONOMIA REGIONALE. In generale. Regioni di frontiera. Regioni svizzere : Ticino. POLITICA REGIONALE. Politica di crescita. PROGRESSO. Progresso tecnico : in generale. ECONOMIA AZIENDALE. Innovazione, diversificazione. Organizzazione aziendale. GEOGRAFIA. Geografia economica e umana.
Author :
Publisher :
ISBN 13 :
Total Pages : 638 pages
Book Rating : 4.:/5 (334 download)
Download or read book Trade Marks Journal written by and published by . This book was released on 1998 with total page 638 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Emmanuel Lazega
Publisher : Springer
ISBN 13 : 3319245201
Total Pages : 373 pages
Book Rating : 4.3/5 (192 download)
Download or read book Multilevel Network Analysis for the Social Sciences written by Emmanuel Lazega and published by Springer. This book was released on 2015-12-16 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume provides new insights into the functioning of organizational, managerial and market societies. Multilevel analysis and social network analysis are described and the authors show how they can be combined in developing the theory, methods and empirical applications of the social sciences. This book maps out the development of multilevel reasoning and shows how it can explain behavior, through two different ways of contextualizing it. First, by identifying levels of influence on behavior and different aggregations of actors and behavior, and complex interactions between context and behavior. Second, by identifying different levels as truly different systems of agency: such levels of agency can be examined separately and jointly since the link between them is affiliation of members of one level to collective actors at the superior level. It is by combining these approaches that this work offers new insights. New case studies and datasets that explore new avenues of theorizing and new applications of methodology are presented. This book will be useful as a reference work for all social scientists, economists and historians who use network analyses and multilevel statistical analyses. Philosophers interested in the philosophy of science or epistemology will also find this book valuable.
Author :
Publisher :
ISBN 13 :
Total Pages : 460 pages
Book Rating : 4.F/5 ( download)
Download or read book Graphis written by and published by . This book was released on 1995 with total page 460 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Mohammed Serrhini
Publisher : Springer Nature
ISBN 13 : 3030367789
Total Pages : 659 pages
Book Rating : 4.0/5 (33 download)
Download or read book Innovation in Information Systems and Technologies to Support Learning Research written by Mohammed Serrhini and published by Springer Nature. This book was released on 2019-11-30 with total page 659 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides glimpses into contemporary research in information systems & technology, learning, artificial intelligence (AI), machine learning, and security and how it applies to the real world, but the ideas presented also span the domains of telehealth, computer vision, the role and use of mobile devices, brain–computer interfaces, virtual reality, language and image processing and big data analytics and applications. Great research arises from asking pertinent research questions. This book reveals some of the authors’ “beautiful questions” and how they develop the subsequent “what if” and “how” questions, offering readers food for thought and whetting their appetite for further research by the same authors.
Author :
Publisher :
ISBN 13 :
Total Pages : 1604 pages
Book Rating : 4.X/5 (6 download)
Download or read book The Economist written by and published by . This book was released on 2004 with total page 1604 pages. Available in PDF, EPUB and Kindle. Book excerpt:
