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Reinventing The Patient Experience
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Book Synopsis Reinventing the Patient Experience by : Jon B. Christianson
Download or read book Reinventing the Patient Experience written by Jon B. Christianson and published by . This book was released on 2007 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Reinventing the Patient Experience provides the advice and inspiration you need to make significant changes in the way your patients experience care in your hospital." "The book draws lessons from the experiences of hospitals considered innovators in patient-centered care. This diverse group of organizations illustrates how integrating "high touch" and "high tech" care is possible at hospitals of all types and sizes. You will learn what strategies they put in place, what barriers they faced, how they moved past roadblocks, and what their keys to success were. Leaders from these pioneering organizations share how they tackled various implementation and operational issues in the areas of physical environment, nursing services, complementary therapies, spirituality, leadership, and sustainability."--BOOK JACKET.
Book Synopsis Reinventing Revenue Cycle Management by : April Wilson
Download or read book Reinventing Revenue Cycle Management written by April Wilson and published by . This book was released on 2018-06-08 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: While the industry continues to undergo growing pains, transitioning to value-based care from fee-for-service, hospitals and providers are also fielding new challenges that have emerged on the regulatory, technology, and patient-consumer fronts. Hospitals and providers are in a race against one another to find new ways to attract and retain patients. Now that patients are assuming greater financial responsibility for their healthcare costs, whether voluntarily or involuntarily, their expectations are high about having a positive clinical and financial experience. Therefore, the engagement of patients should begin before the actual clinical encounter. The RCM departments of forward-thinking organizations recognize that an active patient engagement strategy is an effective way of influencing positive patient payment behaviors.Revenue cycle plays an intrinsic role in the overall patient experience, and there are multiple touchpoints by which to engage patients before billing them. Some examples include being transparent with patients at the outset about their financial obligations, removing barriers to payment by providing flexible options and payment tools, such as an online payment portal, and enhancing the design of billing statements. Patient engagement that prioritizes consumer satisfaction can lead to good financial outcomes for healthcare organizations.This book will help RCM professionals navigate the changing environment successfully.
Book Synopsis Reinventing Patient Recruitment by : Joan F. Bachenheimer
Download or read book Reinventing Patient Recruitment written by Joan F. Bachenheimer and published by Gower Publishing, Ltd.. This book was released on 2007 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: During the last five years, clinical research and development costs have risen exponentially without a proportionate increase in the number of new medications. While patient recruitment for clinical studies is only one component in the development of a new medicine or treatment, it is one of the most significant bottlenecks in the overall drug development process. Now it is imperative that industry leaders see beyond reactive measures and recognize that advancing their approach to patient recruitment is absolutely essential to advancing medicine and continuing the stability of their corporate brand across the globe. Reinventing Patient Recruitment: Revolutionary Ideas for Clinical Trial Success is a definitive guide to planning, implementing and evaluating recruitment strategies and campaigns globally. The combined experience of the authors provides a depth of perspective and boldness of innovative leadership to set the standards for future patient recruitment programs and practices. This book is a must-have for pharmaceutical, biotechnology and medical device industry professionals concerned with enrolling for domestic and multinational clinical studies and remaining on time and on budget.
Book Synopsis Reinventing Patient Recruitment by : Joan F. Bachenheimer
Download or read book Reinventing Patient Recruitment written by Joan F. Bachenheimer and published by Routledge. This book was released on 2017-03-02 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: During the last five years, clinical research and development costs have risen exponentially without a proportionate increase in the number of new medications. While patient recruitment for clinical studies is only one component in the development of a new medicine or treatment, it is one of the most significant bottlenecks in the overall drug development process. Now it is imperative that industry leaders see beyond reactive measures and recognize that advancing their approach to patient recruitment is absolutely essential to advancing medicine and continuing the stability of their corporate brand across the globe. Reinventing Patient Recruitment: Revolutionary Ideas for Clinical Trial Success is a definitive guide to planning, implementing and evaluating recruitment strategies and campaigns globally. The combined experience of the authors provides a depth of perspective and boldness of innovative leadership to set the standards for future patient recruitment programs and practices. This book is a must-have for pharmaceutical, biotechnology and medical device industry professionals concerned with enrolling for domestic and multinational clinical studies and remaining on time and on budget.
Book Synopsis Reinventing the Classroom Experience by : Nancy Sulla
Download or read book Reinventing the Classroom Experience written by Nancy Sulla and published by Routledge. This book was released on 2021-04-18 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to design versatile learning environments in which instruction is as effective virtually as it is in person. Bestselling author and consultant Nancy Sulla shows how you can reinvent the classroom experience and provide high-quality instruction that works as well at home as it does in school. You will discover how to help students build strong work habits and empower them to take responsibility for their learning; five key types of instructional activities; the power of PBL to increase student engagement and motivation; and five types of synchronous engagement between teachers and students. You will also gain strategies for building social and emotional learning, positioning the teacher as the facilitator of learning and parents as partners, and keeping equity at the forefront. No matter what grade level you teach or whether you are teaching fully in school, remotely, or a combination of both, this essential book will help you understand the key structures and strategies that work so students are positioned to learn anywhere, anytime.
Book Synopsis Healthcare Digital Transformation by : Edward W. Marx
Download or read book Healthcare Digital Transformation written by Edward W. Marx and published by CRC Press. This book was released on 2020-08-02 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a reference guide for healthcare executives and technology providers involved in the ongoing digital transformation of the healthcare sector. The book focuses specifically on the challenges and opportunities for health systems in their journey toward a digital future. It draws from proprietary research and public information, along with interviews with over one hundred and fifty executives in leading health systems such as Cleveland Clinic, Partners, Mayo, Kaiser, and Intermountain as well as numerous technology and retail providers. The authors explore the important role of technology and that of EHR systems, digital health innovators, and big tech firms in the ongoing digital transformation of healthcare. Importantly, the book draws on the accelerated learnings of the healthcare sector during the COVID-19 pandemic in their digital transformation efforts to adopt telehealth and virtual care models. Features of this book: Provides an understanding of the current state of digital transformation and the factors influencing the ongoing transformation of the healthcare sector. Includes interviews with executives from leading health systems. Describes the important role of emerging technologies; EHR systems, digital health innovators, and more. Includes case studies from innovative health organizations. Provides a set of templates and frameworks for developing and implementing a digital roadmap. Based on best practices from real-life examples, the book is a guidebook that provides a set of templates and frameworks for digital transformation practitioners in healthcare.
Book Synopsis Women Reinventing Development by : Asha Hans
Download or read book Women Reinventing Development written by Asha Hans and published by Routledge. This book was released on 2021-06-27 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Women in the State of Odisha have played an important role in development, however they remain mostly invisible in policy and research. This anthology undertakes a journey from the States' rich historical tradition to its present stage of development to locate women's spaces in this process. This book helps in refocusing attention on economic, political and social dimensions of women and development. Through discussing areas of health, education, employment, migration and political role of women in decision-making institutions, the authors suggest that only when women or any oppressed groups gained substantially on these fronts, would it have greater dignity and power in society. The absence of analytical work on women's role in the development of the State in being increasingly felt. This volume, we hope, will fill to some extent, the intellectual gap in feminist literature. This book is co-published with Aakar Books, New Delhi. Taylor & Francis does not sell or distribute the print versions of this book in India, Pakistan, Nepal, Bhutan, Bangladesh and Sri Lanka.
Book Synopsis Chocolates on the Pillow Aren't Enough by : Jonathan M. Tisch
Download or read book Chocolates on the Pillow Aren't Enough written by Jonathan M. Tisch and published by John Wiley & Sons. This book was released on 2007-04-18 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for Chocolates on the Pillow Aren't Enough "Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish, well, it's true--chocolates on the pillow are not enough. A great read!" —David Neeleman, founder and CEO, JetBlue Airways Corporation "If you don't work for your customer, you're not doing your job. Who better to turn to for lessons in great customer experiences than Jonathan Tisch? He has long been one of the most respected leaders in travel and hospitality, and when it comes to treating all customers like guests, to put it simply, he gets it. And then some." —Millard S. Drexler, Chairman and CEO, J. Crew Group "What brings customers back to my restaurants? Why do viewers watch my TV show? It's more than Bam! It's delivering a kicked-up customer experience. Tisch is the guy who knows how to do this best. His book gives the inside scoop on how to excite your customers and bring 'em back for more." —Emeril Lagasse "Attention to detail, passion, and dedication are a few of the things that made me successful as an athlete. Jonathan knows that by doing the same in business, you maximize the customer's experience and outscore the competition." —Tiki Barber
Book Synopsis Reinventing Food Banks and Pantries by : Katie S. Martin
Download or read book Reinventing Food Banks and Pantries written by Katie S. Martin and published by Island Press. This book was released on 2021-03-09 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the US, there is a wide-ranging network of at least 370 food banks, and more than 60,000 hunger-relief organizations such as food pantries and meal programs. These groups provide billions of meals a year to people in need. And yet hunger still affects one in nine Americans. What are we doing wrong? In Reinventing Food Banks and Pantries, Katie Martin argues that if handing out more and more food was the answer, we would have solved the problem of hunger decades ago. Martin instead presents a new model for charitable food, one where success is measured not by pounds of food distributed but by lives changed. The key is to focus on the root causes of hunger. When we shift our attention to strategies that build empathy, equity, and political will, we can implement real solutions. Martin shares those solutions in a warm, engaging style, with simple steps that anyone working or volunteering at a food bank or pantry can take today. Some are short-term strategies to create a more dignified experience for food pantry clients: providing client choice, where individuals select their own food, or redesigning a waiting room with better seating and a designated greeter. Some are longer-term: increasing the supply of healthy food, offering job training programs, or connecting clients to other social services. And some are big picture: joining the fight for living wages and a stronger social safety net. These strategies are illustrated through inspiring success stories and backed up by scientific research. Throughout, readers will find a wealth of proven ideas to make their charitable food organizations more empathetic and more effective. As Martin writes, it takes more than food to end hunger. Picking up this insightful, lively book is a great first step.
Book Synopsis Reinventing Collapse by : Dmitry Orlov
Download or read book Reinventing Collapse written by Dmitry Orlov and published by New Society Publishers. This book was released on 2011-06-01 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to the decline of the American empire for individuals, families and communities The United States is in steep decline. Plagued by runaway debt, a shrinking economy, and environmental catastrophes to rival Chernobyl, the United States has been retracing the trajectory of the Soviet Union in the early 1980s toward national bankruptcy and political dissolution. By comparing a collapse that has run its course to one that is now unfolding, Dmitry Orlov holds a unique lens up to America's present and future. As Orlov's predictions continue to come true, his writing continues to gain mainstream acceptance. This revised and updated edition of Reinventing Collapse examines the circumstances of the demise of the Soviet superpower and offers clear insights into how we might prepare for the events that are unfolding here. Orlov gives no quarter to prophets of doom and gloom, finding plenty of room for optimism, if only we focus our efforts on personal and cultural transformation instead of trying to perpetuate an impossible status quo. This challenging yet inspiring and surprisingly upbeat work is a must-read for anyone concerned about peak oil, the environment, geopolitics, international relations, and life in a resource-constrained world. Dmitry Orlov is an American engineer who was an eyewitness to the Soviet collapse and has written extensively on the subject of the impending collapse of the United States.
Book Synopsis Reinventing Live by : Denzil Rankine
Download or read book Reinventing Live written by Denzil Rankine and published by Anthem Press. This book was released on 2020-12-18 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Forget the traditional one-off, in-person event. Welcome to a new world, where event organizers no longer see themselves as pure organizers; rather their role is to facilitate - business, connections, education and advocacy. Events are fast-becoming catalysts for building communities and nurturing customer relationships ‘all year round’ – with the use of event technology at its core. The authors Denzil Rankine and Marco Giberti have seen it all in their 30 years of consulting, operating and investing across the global exhibitions and events industry. Based on dozens of their interviews with senior executives, entrepreneurs and investors this book is packed full of practical case studies that will equip readers with new strategies, tools and insights they can apply back into their day-to-day roles. This book is a must-read for C-Level management, marketing and event professionals, or anyone looking to participate in the events industry.
Book Synopsis The Patient Experience by : Mark Hertling
Download or read book The Patient Experience written by Mark Hertling and published by . This book was released on 2014-11-10 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Growing Physician Leaders demonstrates that any individual, regardless of temperament or background, can grow in his or her leadership abilities by learning and applying the core techniques of leadership. Hertling's sequential approach helps physicians (and anyone else working in health care) to succeed by teaching them how to understand themselves, how to effectively interact with others, and how to build teams and organizations that accomplish organizational objectives. The book gives physicians a potent tool to improve their personal health, their professional health, their organizational health, and ultimately, our nation's health.
Book Synopsis Reinventing Professional Services by : Ari Kaplan
Download or read book Reinventing Professional Services written by Ari Kaplan and published by John Wiley & Sons. This book was released on 2011-05-18 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: How engaging technology and relationships can help you stand out, attract business and achieve a more dynamic professional life The technological landscape has reshaped the way white collar workers cultivate and promote their businesses. The Transformation of Professional Services is an engaging look at how licensed experts are adapting to today's dynamic economic environment. From Ari Kaplan—a recognized advisor on business and career development— Reinventing Professional Services: Building Your Business in the Digital Marketplaceoffers insights on taking advantage of enterprising techniques to stand out and position one's self as an insightful chameleon rather than as an isolated purveyor of facts and figures. Details the importance of offering resources instead of simply selling Reveals strategies for increasing one's searchability and distinguishing one's self in an economic downturn or recovery Offers advice readers can immediately use to strengthen client relationships Written in a straightforward and accessible style, this book provides engaging guidance for anyone in the professional services field—from business consultants, financial advisers, and lawyers to accountants, real estate brokers, and appraisers.
Book Synopsis Reinventing Jobs by : Ravin Jesuthasan
Download or read book Reinventing Jobs written by Ravin Jesuthasan and published by Harvard Business Press. This book was released on 2018-09-18 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to Optimize Human-Machine Work Combinations Your organization has made the decision to adopt automation and artificial intelligence technologies. Now, you face difficult and stubborn questions about how to implement that decision: How, when, and where should we apply automation in our organization? Is it a stark choice between humans versus machines? How do we stay on top of these technological trends as work and automation continue to evolve? Work and human capital experts Ravin Jesuthasan and John Boudreau present leaders with a new set of tools to answer these daunting questions. Transcending the endless debate about humans being replaced by machines, Jesuthasan and Boudreau show how smart leaders instead are optimizing human-automation combinations that are not only more efficient but also generate higher returns on improved performance. Based on groundbreaking primary research, Reinventing Jobs provides an original, structured approach of four distinct steps--deconstruct, optimize, automate, and reconfigure--to help leaders reinvent how work gets bundled into jobs and create optimal human-machine combinations. Jesuthasan and Boudreau show leaders how to continuously reexamine what a job really is, and they provide the tools for identifying the pivotal performance value of tasks within jobs and how these tasks should be reconstructed into new, more optimal combinations. With numerous examples and practical advice for applying the four-step process, Reinventing Jobs gives leaders a more precise, planful, and actionable way to decide how, when, and where to apply and optimize work automation.
Book Synopsis Reinventing (with) Theory in Rhetoric and Writing Studies by : Andrea Alden
Download or read book Reinventing (with) Theory in Rhetoric and Writing Studies written by Andrea Alden and published by University Press of Colorado. This book was released on 2019-10-21 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reinventing (with) Theory in Rhetoric and Writing Studies collects original scholarship that takes up and extends the practices of inventive theorizing that characterize Sharon Crowley’s body of work. Including sixteen chapters by established and emerging scholars and an interview with Crowley, the book shows that doing theory is a contingent and continual rhetorical process that is indispensable for understanding situations and their potential significance—and for discovering the available means of persuasion. For Crowley, theory is a basic building block of rhetoric “produced by and within specific times and locations as a means of opening other ways of believing or acting.” Doing theory, in this sense, is the practice of surveying the common sense of the community (doxa) and discovering the available means of persuasion (invention). The ultimate goal of doing theory is not to prescribe certain actions but to ascertain what options exist for rhetors to see the world differently, to discover new possibilities for thought and action, and thereby to effect change in the world. The scholarship collected in Reinventing (with) Theory in Rhetoric and Writing Studies takes Crowley’s notion of theory as an invitation to develop new avenues for believing and acting. By reinventing the understanding of theory and its role in the field, this collection makes an important contribution to scholarship in rhetorical studies and writing studies. It will be valuable to scholars, teachers, and students interested in diverse theoretical directions in rhetoric and writing studies as well as in race, gender, and disability theories, religious rhetorics, digital rhetoric, and the history of rhetoric. Publication supported in part by the Texas Tech University Humanities Center. Contributors: Jason Barrett-Fox, Geoffrey Clegg, Kirsti Cole, Joshua Daniel-Wariya, Diane Davis, Rebecca Disrud, Bre Garrett, Catherine C. Gouge, Debra Hawhee, Matthew Heard, Joshua C. Hilst, David G. Holmes, Bruce Horner, William B. Lalicker, Jennifer Lin LeMesurier, James C. McDonald, Timothy Oleksiak, Dawn Penich-Thacker, J. Blake Scott, Victor J. Vitanza, Susan Wyche
Download or read book Reinventing You written by Lisa Lockwood and published by Morgan James Publishing. This book was released on 2014-01-01 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: People reinvent themselves for different reasons—to have a better life, to be more respected, to make more money, to be happier, to develop a stronger body, to build better relationships, to get to know God, or to have a more fulfilling life. If your ears perk up when you hear about the lawyer who gave it all up to become a fashion designer, or the auditor who ditched her accounting firm to start her own pet clothing company, and wonder how they did it, this book is for you. If you are curious about what is typical and what is rare among people who attempt to reinvent themselves—the person who yearns for change but remains stuck or the person who leaves it all for something completely different—you will also read these pages with interest.
Book Synopsis Reinventing American Health Care by : Ezekiel Emanuel
Download or read book Reinventing American Health Care written by Ezekiel Emanuel and published by Public Affairs. This book was released on 2014-03-04 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive story of American health care today—its causes, consequences, and confusions In March 2010, the Affordable Care Act was signed into law. It was the most extensive reform of America’s health care system since at least the creation of Medicare in 1965, and maybe ever. The ACA was controversial and highly political, and the law faced legal challenges reaching all the way to the Supreme Court; it even precipitated a government shutdown. It was a signature piece of legislation for President Obama’s first term, and also a ball and chain for his second. Ezekiel J. Emanuel, a professor of medical ethics and health policy at the University of Pennsylvania who also served as a special adviser to the White House on health care reform, has written a brilliant diagnostic explanation of why health care in America has become such a divisive social issue, how money and medicine have their own—quite distinct—American story, and why reform has bedeviled presidents of the left and right for more than one hundred years. Emanuel also explains exactly how the ACA reforms are reshaping the health care system now. He forecasts the future, identifying six mega trends in health that will determine the market for health care to 2020 and beyond. His predictions are bold, provocative, and uniquely well-informed. Health care—one of America’s largest employment sectors, with an economy the size of the GDP of France—has never had a more comprehensive or authoritative interpreter.
