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Qualitatsmanagement In Nonprofit Organisationen
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Book Synopsis Quality Management in the Nonprofit World by : Larry Kennedy
Download or read book Quality Management in the Nonprofit World written by Larry Kennedy and published by Jossey-Bass. This book was released on 1991-05-06 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foreword PrefaceThe Author 1. The Benefits of Quality Management: Maximum Service and Financial Freedom 2. Quality Defined: Fulfilling Client, Community, and Contributor Requirements 3. The System of Quality: Finding and Eliminating the Causes of Problems 4. Setting Standards for Quality: Achieving the Priorities of Compassion and Performance 5. Quality and Entrepreneurship: The Marketing Edge 6. The Psychology of Quality: Eliminating the Obstacles to Improvement 7. Quality Management: A Lifestyle for the Long Run 8. The Quality Crusade: A Strategy for Implementing Change.
Book Synopsis Improving Quality and Performance in Your Non-profit Organization by : Gary M. Grobman
Download or read book Improving Quality and Performance in Your Non-profit Organization written by Gary M. Grobman and published by . This book was released on 1999 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing non-profit organisations in the 21st century has become more challenging and sophisticated than ever before. This book is the first place to turn for an introduction to innovative, creative, and effective management techniques developed to totally transform your non-profit organisation, reap the benefits of the quality movement that is revolutionising commercial and non-profit organisations, and make your own organisation more competitive. Learn how you can: respond to uncertainty and organisational turbulence; reduce mistakes and infuse your staff with a quality ethic; rebuild your work processes from the ground up; find and implement 'best practices' of comparable organisations.
Book Synopsis The Nonprofit Management Handbook by : Tracy D. Connors
Download or read book The Nonprofit Management Handbook written by Tracy D. Connors and published by . This book was released on 1993 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Take the trial and error out of nonprofit management by drawing on the experience of top nonprofit experts Now in paper! Imagine being able to sit down and talk shop with fund-raising professionals, legal experts, management consultants, and nonprofit executives. Think of all the exciting management ideas you could walk away with—ideas that could help you run your nonprofit organization more efficiently and effectively. That is precisely what you'll find here. What direction should you take your nonprofit? What are the best ways to implement change? How can you fulfill your public-service mission in the face of dwindling resources and a more competitive environment? This book confronts tough questions like these, along with many other vital issues facing nonprofits. Never before has one sourcebook discussed the full scope of management policies and procedures as they apply to the special needs of nonprofit organizations. A distinguished panel of 40 nationally-recognized experts in the field discuss the latest management techniques Includes vital forms, checklists, organizational charts, sample letters, and flow charts Integrates total quality management (TQM) principles into the overall management of nonprofits TRACY DANIEL CONNORS (Bowie, Maryland) is President of the BelleAire Institute, a management communications and publishing organization. He also edited the Volunteer Management Handbook, Nonprofit Organization Handbook, and Financial Management for Nonprofit Organizations.
Book Synopsis Skills for Effective Management of Nonprofit Organizations by : Richard L. Edwards
Download or read book Skills for Effective Management of Nonprofit Organizations written by Richard L. Edwards and published by N A S W Press. This book was released on 1998 with total page 614 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers a new approach to leadership in the nonprofit environment and guidance for board development, consulting, strategic alliances, and quality management. Uses a theoretical framework based on a premise of competing values to explain four major sets of skills and eight managerial roles for succes
Book Synopsis Managing and Measuring Performance in Public and Nonprofit Organizations by : Theodore H. Poister
Download or read book Managing and Measuring Performance in Public and Nonprofit Organizations written by Theodore H. Poister and published by John Wiley & Sons. This book was released on 2014-10-13 with total page 484 pages. Available in PDF, EPUB and Kindle. Book excerpt: New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.
Book Synopsis Praxisorientiertes Qualitätsmanagement für Non-Profit-Organisationen by : Elisabeth Leicht-Eckardt
Download or read book Praxisorientiertes Qualitätsmanagement für Non-Profit-Organisationen written by Elisabeth Leicht-Eckardt and published by Verlag Neuer Merkur GmbH. This book was released on 2008 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Nonprofit Handbook, Management by : Tracy D. Connors
Download or read book The Nonprofit Handbook, Management written by Tracy D. Connors and published by . This book was released on 1997-01-29 with total page 838 pages. Available in PDF, EPUB and Kindle. Book excerpt: An easy-to-use desktop reference on operational policies and procedures for nonprofit organizations. It offers managers a set of standardized policies and procedures that can be applied to most nonprofit organizations, regardless of their size or the particular type of service provided. Includes numerous sample forms, management checklists, model reports, and suggested policy statements that can be adapted to meet the specific needs of any organization. -- Applies the latest developments in business management -- quality management, continuous improvement, reengineering, self-renewal, etc. -- to the nonprofit sector. -- Brings together the expertise of over 40 nonprofit managers and consultants. -- Annual updates will present the latest trends and developments in the nonprofit sector.
Book Synopsis Benchmarking for Nonprofits by : Jason Saul
Download or read book Benchmarking for Nonprofits written by Jason Saul and published by Fieldstone Alliance. This book was released on 2004 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: The no-cost way to improve your organization on a daily basis Most nonprofits are already benchmarking informally. This unique book defines a formal way to benchmark. You'll learn how to prepare your organization, measure performance, and implement best practices as well as learning the five key steps of benchmarking, the arguments against benchmarking--and why you should disregard them, how benchmarking differs from evaluation and assessment, how to form a benchmarking team, how to create a "success equation" that helps you measure your organization's performance, how to make sure to measure what matters, how to choose your benchmarking partners--and what you can learn from the "wrong" partner, and how to overcome staff resistance to benchmarking. Practical tools help you benchmark what matters Real-world examples illustrate benchmarking in action. Exercises and worksheets guide you through processes such as drafting a benchmarking plan; identifying and analyzing the things in your organization that need improvement; prioritizing which processes to focus on; identifying your CTQ (critical to quality) outcomes; and more. The way to survive as a nonprofit in today's market is to thrive. With so many organizations seeking the same dollars, only the best will endure. Benchmarking ensures that your organization is always operating at peak performance. It's something you can't afford not to do--especially since you can do it for free!
Book Synopsis High Performance Nonprofit Organizations by : Christine W. Letts
Download or read book High Performance Nonprofit Organizations written by Christine W. Letts and published by Wiley. This book was released on 1998-10-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nonprofit leaders are beginning to confront the most important unfinished business of their sector. Having invented scores of successful model programs to address virtually every type of social problem or goal, they are discovering that large-scale, sustained impact remains elusive. Today, the only way to get the full benefit of successful programs, however, is for nonprofit leaders to begin building high-performance organizations?nonprofits that are capable of creating sustained, effective impact. That requires reversing decades of under-investment in the capacity of nonprofits. A sector that has been indifferent, if not hostile, to the needs of its organizations, where leaders are forced to manage upstream, against countless obstacles, now needs to apply its ingenuity and passion to the challenge of creating high-performance organizations. Drawing on management techniques used by successful managers in both businesses and nonprofits, High Performance Nonprofit Organizations outlines approaches that nonprofits can use to build their capacity for learning, innovating, ensuring quality, and motivating staff. Illustrated with case studies and examples, the book outlines processes for achieving these goals, including: * human resources management-to attract and develop employees truly in synch with an organization's mission * benchmarking-to identify practices that best meet a nonprofit's needs * responsiveness and quality systems-to continuously review and upgrade quality of service * product development-to tap the talents of every employee to create effective programs The authors argue that these processes?far from corrupting a nonprofit with practices that evolved to make companies more profitable?actually help an organization convert its values and integrity into results for clients and communities. These adaptive capacities help nonprofits deliver on their mission, building the model organization that will make the biggest impact with model programs. High Performance Nonprofit Organizations goes further, laying out an agenda for changing the nonprofit environment, making it more supportive of its managers and more aware of the potential of organizational capacity. The authors assess the special opportunity of several stakeholders-including the nonprofit board, foundations, and the national office of multisite nonprofits?to create a new culture that values organizational performance. For the nonprofit manager trying to build an organization that is truly responsive to its clients and community, High Performance Nonprofit Organizations is an essential review of best practices. For the board member, foundation program officer, or nonprofit leader trying to create sustained impact, it is a provocative challenge to deal with the sector's unfinished business with a new approach.
Book Synopsis Management of Nonprofit Organizations by :
Download or read book Management of Nonprofit Organizations written by and published by . This book was released on 1978 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Performance and Productivity in Public and Nonprofit Organizations by : Evan M. Berman
Download or read book Performance and Productivity in Public and Nonprofit Organizations written by Evan M. Berman and published by Routledge. This book was released on 2015-06-11 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.
Book Synopsis The Jossey-Bass Handbook of Nonprofit Leadership and Management by : David O. Renz
Download or read book The Jossey-Bass Handbook of Nonprofit Leadership and Management written by David O. Renz and published by John Wiley & Sons. This book was released on 2024-03-14 with total page 820 pages. Available in PDF, EPUB and Kindle. Book excerpt: An expansive discussion of the most current scholarship, theory, and best-practices in the field of nonprofit leadership and management In the newly revised fifth edition of The Jossey-Bass Handbook of Nonprofit Leadership and Management, veteran nonprofit leader and researcher Dr. David Renz, along with co-authors Fredrik Andresson and William Brown, deliver a comprehensive and up-to-date account of the research, theory, and practices influencing contemporary nonprofit organizations. The book contains a particular focus on the unique challenges confronting all modern nonprofit leaders, including the concept of accountability and the pressure to demonstrate concrete outcomes and results during a time of extreme economic challenge. The editor includes original contributions from 28 of the sector’s leading voices, on everything from the institutional context in which nonprofits operate to the effective recruitment, selection, retention, and management of staff and volunteers. You’ll also discover: Substantial updates and revisions to rapidly evolving subjects, including diversity, equity, and inclusion at nonprofits, social entrepreneurship, and financial leadership Expansive exploration of the transformed political-legal climate and context in which nonprofits operate In-depth consideration of the management of relationships with internal and external stakeholders and constituents Perfect for leaders, educators, researchers, managers, and students of contemporary nonprofit leadership and management, The Jossey-Bass Handbook of Nonprofit Leadership and Management is an invaluable, one-stop resource for sitting board members and engaged volunteers at forward-looking nonprofit organizations.
Book Synopsis Strategic Management for Public and Nonprofit Organizations by : Alan W. Steiss
Download or read book Strategic Management for Public and Nonprofit Organizations written by Alan W. Steiss and published by CRC Press. This book was released on 2019-02-13 with total page 446 pages. Available in PDF, EPUB and Kindle. Book excerpt: The central resource for process improvement and innovation, this book includes valuable techniques to identify and improve organizational processes, as well as manage the change that accompanies implementation. Strategic Management for Public and Nonprofit Organizations discusses SWOT analysis, TQM, systematic innovation, Six Sigma, quality functi
Book Synopsis Person-Centered Leadership for Nonprofit Organizations by : Jeanne M. Plas
Download or read book Person-Centered Leadership for Nonprofit Organizations written by Jeanne M. Plas and published by SAGE. This book was released on 2001 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is unique because it presents a case study account of an award winning non-profit organization that has implemented a powerful participatory management approach and demonstrates in a convincing way what the benefits of it can be for staff as well as clients.
Book Synopsis Being the Best by : Frederick A. Lambert Ed.D.
Download or read book Being the Best written by Frederick A. Lambert Ed.D. and published by Abbott Press. This book was released on 2014-01-24 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nonprofit organizations continue to reduce staff, programs, and hours of operation; all in the name of survival. Some have not survived. Some organizations try to attract new audiences, at times sacrificing their missions to do so. All compete for a share of diminishing government, corporate and private funding sources. Dr. Frederick A. Lambert, who has taught management and organizational leadership on the undergraduate and graduate levels, relies on the principles of total quality management to help your nonprofit organization excel, rather than merely survive. You can learn how to build a foundation that promotes success; craft and pursue a strategic plan; create and sustain a culture of quality; put the customer first no matter what; develop leaders who will create and sustain organizational growth and success. Nonprofit organizations continue to hire consultants, merge with other organizations, and downsize in the name of survival. But most of them wouldnt need to do any of these things if they focused on executing on the strategies in Being the Best.
Book Synopsis Nonprofit Management by : Elaine Congress, DSW, MSW
Download or read book Nonprofit Management written by Elaine Congress, DSW, MSW and published by Springer Publishing Company. This book was released on 2016-09-15 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nonprofit organizations are increasingly concerned with the need to demonstrate how social justice principles impact every aspect of their work. This isthe only textbook to explicitly integrate social justice principles into the management of a nonprofit organization. It provides students with theknowledge and skills required to integrate a social justice value system into their work as effective non-profit leaders. Using practical tips andillustrative case examples, the text explains the structure and processes of nonprofit organizations with a particular emphasis on social justice themes.The book is edited by an interdisciplinary team of prominent leaders in business, management, and social service, who together run the Fordham Center forNonprofit Leaders. They have assembled a group of expert authors who provide extensive coverage of the nonprofit leadership field. The book discusses the history of the development of nonprofit management up to the present day. It addresses legal and ethical considerations,organizational planning and staff management, finance, public relations, fundraising, public advocacy and volunteerism, program design and grantdevelopment, governance and board development, developing an international nonprofit, information technology, career development, and creating anonprofit/social entrepreneurship organization. Additional chapters address quality improvement, mentoring, and proposal writing, Included are plentifulcase studies and review questions in each chapter. The text is ideal for students and faculty in social service administration, human service leadership,social work management, public and community health, public administration, and health care administration and management. Key Features: Comprises the only nonprofit management text to integrate social justice themes Edited by an interdisciplinary group of authors representing the social service, social work, management, and nonprofit fields Includes illustrative case studies and review questions in each chapter Offers practical tips for integrating social justice agendas Provides PowerPoint presentations for instructors
Book Synopsis Benchmarking in the Public and Nonprofit Sectors by : Patricia Keehley
Download or read book Benchmarking in the Public and Nonprofit Sectors written by Patricia Keehley and published by John Wiley & Sons. This book was released on 2008-04-15 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first edition of Benchmarking in the Public and Nonprofit Sectors offered public officials and administrators at all levels of government a unique and practical guide to identifying best practices and implementing them in their organizations. Based on the most current research, this new edition of the best-selling guide provides an updated, solution-driven methodology for benchmarking in both the public and nonprofit sectors. Unique in its focus solely on benchmarking, the authors take a step-by-step approach to two benchmarking techniques, differentiating between the two and then providing a new approach to solution-driven benchmarking that requires less time and fewer resources. Benchmarking in the Public and Nonprofit Sectors provides new tools, many updated case studies, and additional examples not only from government and nonprofit agencies, but also from the international community. This important resource will help practitioners implement a quick, proven method as they search for solutions to their most pressing problems. Praise for Benchmarking in the Public and Nonprofit Sectors "This is an important management tool for government and nonprofit managers to make their agencies more effective, efficient, and responsive to their constituencies." -W. David Patton, director, Center for Public Policy and Administration, University of Utah
