QBQ! The Question Behind the Question

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Publisher : Penguin
ISBN 13 : 9780399152337
Total Pages : 136 pages
Book Rating : 4.1/5 (523 download)

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Book Synopsis QBQ! The Question Behind the Question by : John G. Miller

Download or read book QBQ! The Question Behind the Question written by John G. Miller and published by Penguin. This book was released on 2004-09-09 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like “Why do we have to go through all this change?” and “Who dropped the ball?” represent a lack of personal accountability. Conversely, when we ask better questions—QBQs—such as “What can I do to contribute?” or “How can I help solve the problem?” our lives and our organizations are transformed. THE QBQ! PROMISE This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.

QBQ! The Question Behind the Question

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Author :
Publisher : Penguin
ISBN 13 : 1101203013
Total Pages : 161 pages
Book Rating : 4.1/5 (12 download)

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Book Synopsis QBQ! The Question Behind the Question by : John G. Miller

Download or read book QBQ! The Question Behind the Question written by John G. Miller and published by Penguin. This book was released on 2004-09-09 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like “Why do we have to go through all this change?” and “Who dropped the ball?” represent a lack of personal accountability. Conversely, when we ask better questions—QBQs—such as “What can I do to contribute?” or “How can I help solve the problem?” our lives and our organizations are transformed. THE QBQ! PROMISE This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.

QBQ! The Question Behind the Question

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Author :
Publisher : National Geographic Books
ISBN 13 : 0399152334
Total Pages : 0 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis QBQ! The Question Behind the Question by : John G. Miller

Download or read book QBQ! The Question Behind the Question written by John G. Miller and published by National Geographic Books. This book was released on 2004-09-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like “Why do we have to go through all this change?” and “Who dropped the ball?” represent a lack of personal accountability. Conversely, when we ask better questions—QBQs—such as “What can I do to contribute?” or “How can I help solve the problem?” our lives and our organizations are transformed. THE QBQ! PROMISE This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.

Flipping the Switch...

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Author :
Publisher : Penguin
ISBN 13 : 1101221259
Total Pages : 146 pages
Book Rating : 4.1/5 (12 download)

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Book Synopsis Flipping the Switch... by : John G. Miller

Download or read book Flipping the Switch... written by John G. Miller and published by Penguin. This book was released on 2005-12-29 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: In his bestselling book QBQ! The Question Behind the Question, John G. Miller revealed how personal accountability helps to create opportunity, overcome obstacles, and achieve goals by eliminating blame, complaining, and procrastination. The result? Stronger organizations, more dynamic teams, and healthier relationships. Now Miller takes readers to the next level to show how they can use the power of the QBQ! and personal accountability every day. When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life. Similarly, asking the right kind of question-a QBQ-is the first step to empowering what Miller calls the Advantage Principles-five essential practices that will lead to a richer experience in every aspect of life: - LEARNING: live an engaged and energized life through positive personal growth and change - OWNERSHIP: attain goals by becoming a solution-oriented person who solves problems - CREATIVITY: find new ways to achieve by succeeding "within the box" - SERVICE: build a legacy by helping others succeed - TRUST: develop deep and rewarding relationships With compelling real-life stories and keen insights, Miller demonstrates how anyone can find success and satisfaction by "flipping the switch."

The QBQ! Workbook

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Author :
Publisher : Penguin
ISBN 13 : 0143129910
Total Pages : 161 pages
Book Rating : 4.1/5 (431 download)

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Book Synopsis The QBQ! Workbook by : John G. Miller

Download or read book The QBQ! Workbook written by John G. Miller and published by Penguin. This book was released on 2016-10-18 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the bestselling author of QBQ! The Question Behind the Question comes a workbook to help you on your journey to embrace personal accountability. Who Moved My Cheese? showed readers how to adapt to change. Fish! helped raise flagging morale. Execution guided readers to overcome the inability to get things done. QBQ!: The Question Behind the Question, now a classic bestselling guide celebrating 15 years in print, addresses the most important issue in business and society today: personal accountability. This brand-new workbook and study guide will take you deeper into the material, allowing you to explore and absorb how to replace blame, complaining, and procrastination with personal accountability, by asking the simple question, "What can I do better next time?" Instead of, "Who dropped the ball?" "Why do they keep messing up?" or "Why do we have to go through all these changes?" you will begin to ask, "How can I improve this situation?" "What can I contribute?" and "How can I make a difference?" The perfect companion to QBQ! and a powerful tool for individuals, teams, and organizations, this deceptively simple workbook presents a bold new way to solve problems, improve teamwork, increase productivity, and pave the way for extraordinary success.

Personal Accountability

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Publisher :
ISBN 13 : 9780966583212
Total Pages : 0 pages
Book Rating : 4.5/5 (832 download)

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Book Synopsis Personal Accountability by : John G. Miller

Download or read book Personal Accountability written by John G. Miller and published by . This book was released on 1998 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: John Miller reveals a practical method for eliminating these unhealthy patterns from our organizations and our lives. The solution is Personal Accountability -- a concept that is lacking in the work place today. In Personal Accountability, John shows us how to practice the master principle of Personal Accountability using The Question Behind the Question, an idea that has transformed organizations and individuals alike. When we begin to apply the QBQ, we can bring to life such "Pillar Principles" as Ownership, Creativity, Trust, Courage and Integrity. Book jacket.

Outstanding!

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Publisher : Penguin
ISBN 13 : 0143129929
Total Pages : 226 pages
Book Rating : 4.1/5 (431 download)

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Book Synopsis Outstanding! by : John G. Miller

Download or read book Outstanding! written by John G. Miller and published by Penguin. This book was released on 2016-10-18 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Outstanding! hits the nail on the head in every way: Practical content, terrific stories, and an easy read. Miller has provided a road map for organizations to become exceptional--just follow the path laid out. Definitely a must read!" --Dave Ramsey, author of Total Money Makeover and host of The Dave Ramsey Show Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations. People in these organizations hold values and take actions-- individually and collectively--that are not always easy or obvious but are fundamentally powerful. Informed by his own commitment to the concept of personal accountability and enlivened by compelling true stories from exceptional organizations, in this insightful and accessible book John Miller identifies the principles and behaviors that distinguish such organizations from the pack and provides readers with ways to integrate them into their own work. With its pithy entries that carry significant impact, Outstanding is by turns a playbook, a guide, and an inspiration. It is filled with practical ideas that can--and should--be used every single day by individuals and teams from the boardroom to the stockroom for creating a distinguished organization with which customers and stakeholders will want to work.

Raising Accountable Kids

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Publisher : Penguin
ISBN 13 : 0143130021
Total Pages : 178 pages
Book Rating : 4.1/5 (431 download)

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Book Synopsis Raising Accountable Kids by : John G. Miller

Download or read book Raising Accountable Kids written by John G. Miller and published by Penguin. This book was released on 2016-10-18 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: How often have we heard complaints like these? “Why don’t my kids do what I say?” “Who made the mess in here?” “When will my teen make better choices?” These are the kinds of questions that parents ask that lead not only to complaining, but to victim thinking, procrastination, and blaming. The solution: Learn to parent the QBQ® way – and bring personal accountability to life within our families. Based on the same concepts that have made John Miller’s signature work, QBQ: The Question Behind the Question, an international bestseller over the last decade, Raising Accountable Kids provides the tool called the QBQ or The Question Behind the Question that will help every parent look behind questions such as “Why won’t my kids listen?” or “When will they do what I ask?” to find better ones—QBQs—like “What can I do differently?” or “How can I improve as a parent?” This simple but challenging concept turns the focus – and responsibility – back to parents and to what they can do to make a difference. With thoughtful commentary, observation, and advice, illustrated with engaging and memorable anecdotes that are the hallmarks of John Miller’s previous books, Raising Accountable Kids provides all moms and dads with the means and inspiration to be more effective parents – as well as teach their children how to practice their own brand of personal accountability – to create a happy, healthy family for a lifetime.

Good Question!

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Author :
Publisher : Cabal Group Limited
ISBN 13 : 1905430078
Total Pages : 265 pages
Book Rating : 4.9/5 (54 download)

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Book Synopsis Good Question! by : Judy Barber

Download or read book Good Question! written by Judy Barber and published by Cabal Group Limited. This book was released on 2005 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book brings together some of the favorite questions used by 28 of the sharpest minds in business and personal development today and will enable readers to have truly transformational conversations. (Self-Help)

Chief Customer Officer

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Publisher : John Wiley & Sons
ISBN 13 : 1118046935
Total Pages : 318 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Chief Customer Officer by : Jeanne Bliss

Download or read book Chief Customer Officer written by Jeanne Bliss and published by John Wiley & Sons. This book was released on 2011-01-06 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on her first-hand experience at top companies as diverse as Lands’ End and Microsoft, Jeanne Bliss explains why even great corporations can drift to delivering mediocrity to customers, and she offers a proven solution to break the cycle. Different divisions and departments in corporations can fail to communicate and act as a team—they create silos instead of a superior customer experience. Jeanne Bliss shows in stark detail how profits suffer when businesses focus on their organizational charts and not their customer relationships. This book provides leaders the tools and information they need to overcome organizational inertia and deliver a meaningful customer experience. The author includes diagnostics to determine if a company’s core strengths, metrics, and systems improve or harm customer relationships. With all these tools, leaders can address the organizational challenges they face with an exhaustive review of the Chief Customer Officer role and an evaluation to determine the right solution for their culture and company.

Q&A Equity & Trusts

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Publisher : Routledge
ISBN 13 : 1317673859
Total Pages : 212 pages
Book Rating : 4.3/5 (176 download)

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Book Synopsis Q&A Equity & Trusts by : Mohamed Ramjohn

Download or read book Q&A Equity & Trusts written by Mohamed Ramjohn and published by Routledge. This book was released on 2014-12-05 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Routledge Q&As give you the tools to practice and refine your exam technique, showing you how to apply your knowledge to maximum effect in an exam situation. Each book contains essay and problem-based questions on the most commonly examined topics, complete with expert guidance and fully worked model answers that help you to: Plan your revision: introducing how best to approach revision in each subject Know what examiners are looking for: identifying and explaining the main elements of each question to help you understand the best approach providing marker annotation to show how examiners will read your answer Gain marks, and avoid common errors: identifying common pitfalls students encounter in class and in assessment providing revision advice to help you aim higher in essays and exams Understand and remember the law: using diagrams as overviews for each answer to demonstrate how the law fits together The series is also supported by an online resource that allows you to test your progress during the run-up to exams. Features include: multiple choice questions, bonus Q&As and podcasts. www.routledge.com/cw/revision

Self-Handicapping Leadership

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Publisher : FT Press
ISBN 13 : 0134119894
Total Pages : 292 pages
Book Rating : 4.1/5 (341 download)

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Book Synopsis Self-Handicapping Leadership by : Phillip J. Decker

Download or read book Self-Handicapping Leadership written by Phillip J. Decker and published by FT Press. This book was released on 2015-11-12 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every day, millions of employees watch their leaders sabotage themselves. They watch, they learn, and then they do it, too. Next thing you know, everyone’s lost motivation, and nobody takes ownership. That’s how organizations fail. This book will help you break the vicious cycle of self-handicapping leadership in your organization, stop the excuses, and unleash all the performance your team is capable of delivering. Phil and Jordan reveal how and why people handicap themselves even when they know better. Next, they offer real solutions from their own pioneering research and consulting. You’ll find practical ways to strengthen accountability and self-awareness, recognize the “big picture,” improve decision-making, deepen trust and engagement, develop talent, escape micromanagement, and focus relentlessly on outcomes. Your colleagues can be far more effective, and so can you. In fact, it starts with you–right here, right now, with this book. Many leaders inadvertently create cultures of failure. They model and promote “selfhandicapping” actions, where people withdraw effort or create new problems, in order to maintain their own self-images of competence. Self-Handicapping Leadership shines the spotlight on this widespread and destructive phenomenon and presents real action plans for overcoming it.

Don't Retire, Rewire!

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Author :
Publisher : Penguin
ISBN 13 : 9781592576890
Total Pages : 308 pages
Book Rating : 4.5/5 (768 download)

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Book Synopsis Don't Retire, Rewire! by : Jeri Sedlar

Download or read book Don't Retire, Rewire! written by Jeri Sedlar and published by Penguin. This book was released on 2007 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical career handbook for those planning to continue to work in some form after the age of sixty-five explains how to find a work situation that is mentally, emotionally, and financially rewarding, with updated suggestions on how to define the type of work suited to individual interests and how to go through the process of obtaining such work. Original.

The Everything Job Interview Question Book

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Author :
Publisher : Simon and Schuster
ISBN 13 : 144056955X
Total Pages : 256 pages
Book Rating : 4.4/5 (45 download)

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Book Synopsis The Everything Job Interview Question Book by : Dawn Rosenberg McKay

Download or read book The Everything Job Interview Question Book written by Dawn Rosenberg McKay and published by Simon and Schuster. This book was released on 2013-12-06 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outlines the best answers to key job-interview questions, presenting sample responses to frequently asked questions and offering tips on how to handle a critical job interview.

The Power of Personal Accountability

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Author :
Publisher :
ISBN 13 : 9780975263815
Total Pages : 0 pages
Book Rating : 4.2/5 (638 download)

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Book Synopsis The Power of Personal Accountability by : Mark Samuel

Download or read book The Power of Personal Accountability written by Mark Samuel and published by . This book was released on 2004 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pay attention to what really matters to you. Find out where you spend your time and energy. Understand what works and what doesn't and then use the simple strategies described in this book to change what doesn't. Built around Mark Samuel's and Sophie Chiche's Personal Accountability Model, the authors share their structured approach, case studies, and exercises in a highly motivating manner. You will learn how to make choices consistent with your desired outcomes.

Nice Bike

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Publisher : Echo Bay Publishing
ISBN 13 : 9780982656235
Total Pages : 0 pages
Book Rating : 4.6/5 (562 download)

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Book Synopsis Nice Bike by : Mark Scharenbroich

Download or read book Nice Bike written by Mark Scharenbroich and published by Echo Bay Publishing. This book was released on 2012-10-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nice Bike is a collection of stories based on making meaningful connections with others in both your work and in your life. It's about being a part of a community, knowing that contributions matter and experiencing a greater affiliation with others. The premise begins at the 2003 Harley-Davidson Motorcycle company's 100 year anniversary celebration. Thousands and thousands of bikers throughout the world attended the event. As a Harley owner stood proudly by his bike at that event, what two words from a passerby would have made their weekend? "Nice Bike." "Nice Bike" is more than a casual compliment. It's the engine that is fueled with the three actions of acknowledging, honoring and connecting with others. Nice Bike can help you with your daily interactions, create more meaningful relationships and add more joy in your journey on the road of life. When you have a better understanding of how to make meaningful connections, you can live a life filled with a greater sense of self worth and accomplishment in your work and in your life. Acknowledge, honor, and connect and you will change the world, one person at a time.

QBQ : The Question Behind the Question(MR NATIVE 원서 읽기 시리즈)

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Author :
Publisher :
ISBN 13 : 9788955964752
Total Pages : 213 pages
Book Rating : 4.9/5 (647 download)

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Book Synopsis QBQ : The Question Behind the Question(MR NATIVE 원서 읽기 시리즈) by : JOHN G. MILLER

Download or read book QBQ : The Question Behind the Question(MR NATIVE 원서 읽기 시리즈) written by JOHN G. MILLER and published by . This book was released on 2008-04-05 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: