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Public Service Under Challenge
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Book Synopsis The Ethics Challenge in Public Service by : Carol W. Lewis
Download or read book The Ethics Challenge in Public Service written by Carol W. Lewis and published by John Wiley & Sons. This book was released on 2012-04-18 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: This thoroughly revised and updated third edition of The Ethics Challenge in Public Service is the classic ethics text used in public management programs nationwide. It also serves as a valuable tool for public managers who work in a world that presents more ethical challenges every day. It contains a wealth of practical tools and strategies that public managers can use when making ethical choices in the ambiguous pressured world of public service. The book contains new material on topics including social networking, the use of apology, ethics as applied to public policy, working with elected officials, and more.
Book Synopsis The Ethics Challenge in Public Service by : Carol W. Lewis
Download or read book The Ethics Challenge in Public Service written by Carol W. Lewis and published by John Wiley & Sons. This book was released on 2005-03-11 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since it was first published in 1991, The Ethics Challenge in Public Service has become a classic text used by public managers and in public management programs across the country. This second edition is filled with practical tools and techniques for making ethical choices in the ambiguous, pressured world of public service. It explores the day-to-day ethical dilemmas managers face in their work, including what to do when rules recommend one action and compassion another, and whether it is ethical to dissent from agency policy. This essential text explores managers' accountability to different stakeholders and how to balance the often competing responsibilities.
Book Synopsis International Bureaucracy by : Michael W. Bauer
Download or read book International Bureaucracy written by Michael W. Bauer and published by Springer. This book was released on 2016-10-26 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book applies established analytical concepts such as influence, authority, administrative styles, autonomy, budgeting and multilevel administration to the study of international bureaucracies and their political environment. It reflects on the commonalities and differences between national and international administrations and carefully constructs the impact of international administrative tools on policy making. The book shows how the study of international bureaucracies can fertilize interdisciplinary discourse, in particular between International Relations, Comparative Government and Public Administration. The book makes a forceful argument for Public Administration to take on the challenge of internationalization.
Book Synopsis Women and Public Service by : Mohamad G. Alkadry
Download or read book Women and Public Service written by Mohamad G. Alkadry and published by M.E. Sharpe. This book was released on 2013-08-09 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book tackles the challenges that women face in the workplace generally and in the public sector particularly. While it spends time identifying and describing the problems that women faced in the past, it pays special attention to identifying possible remedies to these problems, and also surveys progress made in recent decades.
Book Synopsis The 21st Century Public Manager by : Zeger van der Wal
Download or read book The 21st Century Public Manager written by Zeger van der Wal and published by Bloomsbury Publishing. This book was released on 2017-09-15 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: Truly global in scope and ambition, the 21st Century Public Manager addresses key trends, challenges, and opportunities facing public managers across contexts and regimes. This accessible textbook aims to inspire public managers in rethinking their roles, skills, and values as they enter a VUCA world-one characterized by volatility, uncertainty, complexity, and ambiguity. It is written for aspiring and current public managers in graduate schools and executive education programs.
Book Synopsis Building Effective Governments by : Marianela Armijo
Download or read book Building Effective Governments written by Marianela Armijo and published by Inter-American Development Bank. This book was released on 2015-07-09 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improving public services, using State resources efficiently, and managing State agencies effectively have been ongoing concerns of Latin American and Caribbean (LAC) governments since the beginning of this century. Government officials are now paying closer attention to the results obtained by their administrations. Citizens are now demanding not only universality but also quality in the services that the State provides (e.g., education, healthcare, and legal services). To meet this growing demand for public sector effectiveness, governments have formulated new laws, created or modified institutions, and implemented innovative management methodologies and instruments.Based on data gathered in 24 countries, this book analyzes the current situation, the progress made, and the challenges still facing the governments of the region in their efforts to achieve more effective public administrations.
Book Synopsis Systems Approaches to Public Sector Challenges Working with Change by : OECD
Download or read book Systems Approaches to Public Sector Challenges Working with Change written by OECD and published by OECD Publishing. This book was released on 2017-08-11 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report, produced by the OECD Observatory of Public Sector Innovation, explores how systems approaches can be used in the public sector to solve complex or “wicked” problems.
Book Synopsis The State of Public Administration by : Donald C Menzel
Download or read book The State of Public Administration written by Donald C Menzel and published by Routledge. This book was released on 2015-01-28 with total page 526 pages. Available in PDF, EPUB and Kindle. Book excerpt: The trends and practices of public administration are ever changing and it is essential that they be appraised from time to time. Designed as a capstone survey of the field, The State of Public Administration focuses on leading edge issues, challenges, and opportunities that confront PA study and practice in the 21st Century.
Book Synopsis Street-Level Bureaucracy by : Michael Lipsky
Download or read book Street-Level Bureaucracy written by Michael Lipsky and published by Russell Sage Foundation. This book was released on 1983-06-29 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Street-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs.
Book Synopsis Co-production in the Public Sector by : Mariagrazia Fugini
Download or read book Co-production in the Public Sector written by Mariagrazia Fugini and published by Springer. This book was released on 2016-06-27 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the various ways in which co-production can contribute to the creation, design, and delivery of public services, namely by engaging the expertise of users and their networks, by promoting public services that are better targeted and more responsive to users, by cutting costs against the background of austerity in public finance, by creating a synergy between government and civil society that will impact positively on social capital, and by addressing the challenges resulting from growing democratic and citizenship deficits. Particular attention is paid to local government and the health and social care sector. After definition of the concept of co-production, the critical issues which arise when public services are co-produced are discussed. Various experiences of co-production are presented and analyzed with a view to highlighting why, how, and with what effect public service co-production may be implemented. Individual chapters focus on the impact of co-production in making cities smarter and the use of ICT in supporting co-production of public services. The book will be of relevance to a wide readership, from students to academics and professionals interested or engaged in public service management.
Book Synopsis Backstage in a Bureaucracy by : Susan M. Chandler
Download or read book Backstage in a Bureaucracy written by Susan M. Chandler and published by University of Hawaii Press. This book was released on 2011-01-31 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: Backstage in a Bureaucracy provides a first-hand day-to-day look at running a large bureaucracy. Susan Chandler candidly shares her experiences while serving as director of the Hawai‘i State Department of Human Services for eight years, while Richard Pratt, a public administration professor and advisor to numerous public and private organizations here and abroad, offers his thoughts on what these experiences tell us about the inner workings of government agencies. Their stories—some sad, some funny, but all educational—reveal the challenges and rewards of public service.
Book Synopsis Handbook of Research on Global Challenges for Improving Public Services and Government Operations by : Babao?lu, Cenay
Download or read book Handbook of Research on Global Challenges for Improving Public Services and Government Operations written by Babao?lu, Cenay and published by IGI Global. This book was released on 2020-11-20 with total page 622 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the field of public administration has been changing due to globalization, government reforms, and increasing governance practices within intergovernmental networks, research and teaching in public administration also adapted itself to these changes. Public policy research and instruction has become transformed and has diffused into other countries with the help of international organizations and other agents of change and transfer. Research in this field is seen as an opportunity for a definitive shift from traditional models of public administration in the sense that policies may be better designed, articulated, and governed through a collaborative approach, while service provision could be enhanced in terms of proximity, representativeness, and innovativeness. The Handbook of Research on Global Challenges for Improving Public Services and Government Operations provides comprehensive approaches to the study of public administration and public policy from a comparative perspective and includes sound theories and concepts for understanding opportunities and challenges governments face when seeking to improve public services and government operations. The book is a compilation of selective high-quality chapters covering cases, experiences, and practical recommendations on topics related to public administration, public policy, social policy, public management, and public affairs. This book is ideal for policymakers, students, and researchers in the field of public administration, public policy, governance, public management, public affairs, citizen engagement, and administrative sciences and management along with practitioners, stakeholders, and academicians interested in the best practices of various countries in public administration and policy.
Book Synopsis Collaboration in Public Services by : Andrew Gray
Download or read book Collaboration in Public Services written by Andrew Gray and published by Transaction Publishers. This book was released on with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: The International Group for Policy and Program Evaluation (INTEVAL) serves as a forum for scholars and practitioners of public policy to discuss ideas and developments as a community dedicated to enhancing the contribution of evaluation to government. From the group's studies has emerged a concern with the impact of public management reforms. Collaboration in Public Services examines collaboration in the delivery of public policies and identifies the challenges for policy and program evaluation. Written by a mix of academics, program managers, evaluators, and auditors, this volume explores the forms and challenges of collaboration in different national contexts. Chapter 1 introduces the notion and manifestations of collaboration and discusses emerging issues. Chapter 2 examines partnerships and networks of public service delivery. Chapter 3, drawing on Dutch and British data, reveals the QUANGO as both a collaborative end and means. Chapter 4 analyzes Israel's push to enhance collaboration with voluntary organizations. Chapter 5 examines the Canadian and Danish experiences. Chapter 6 suggests that the creation of markets to improve quality has not been totally successful at least in Nordic countries. Chapter 7 suggests that traditional service values such as trust and parliamentary accountability are challenged by the complexity of collaboration, but, using illustrations from Canada and other OECD countries, argues that results-based governance can increase trust, flexibility, and empowerment. Chapter 8 demonstrates from Dutch and Canadian experiences that auditor responses to collaborative delivery tend to overlook traditional roles as guardians of accountability on behalf of parliaments. Chapter 9 deliberates the efficacy of programs involving multiple partners. Chapter 10 discusses the lessons and challenges of evaluation and collaborative government. Andrew Gray is emeritus professor of public sector management, University of Durham and deputy editor of Public Money and Management. Bill Jenkins is professor of public policy and management at The University of Kent and deputy editor of Public Administration. Frans Leeuw is chief review officer, the Netherlands' Inspectorate for Education and professor of sociology at Utrecht University. John Mayne is a principal with the Office of the Auditor General of Canada.
Book Synopsis The Ethics Challenge in Public Service by : Carol W. Lewis
Download or read book The Ethics Challenge in Public Service written by Carol W. Lewis and published by John Wiley & Sons. This book was released on 2012-05-01 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: This thoroughly revised and updated third edition of The Ethics Challenge in Public Service is the classic ethics text used in public management programs nationwide. It also serves as a valuable tool for public managers who work in a world that presents more ethical challenges every day. It contains a wealth of practical tools and strategies that public managers can use when making ethical choices in the ambiguous pressured world of public service. The book contains new material on topics including social networking, the use of apology, ethics as applied to public policy, working with elected officials, and more.
Book Synopsis Public Sector Reform in the Middle East and North Africa by : Robert P. Beschel
Download or read book Public Sector Reform in the Middle East and North Africa written by Robert P. Beschel and published by Brookings Institution Press. This book was released on 2020-12-01 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Critical examinations of efforts to make governments more efficient and responsive Political upheavals and civil wars in the Middle East and North Africa (MENA) have obscured efforts by many countries in the region to reform their public sectors. Unwieldy, unresponsive—and often corrupt—governments across the region have faced new pressure, not least from their publics, to improve the quality of public services and open up their decisionmaking processes. Some of these reform efforts were under way and at least partly successful before the outbreak of the Arab Spring in 2010. Reform efforts have continued in some countries despite the many upheavals since then. This book offers a comprehensive assessment of a wide range of reform efforts in nine countries. In six cases the reforms targeted core systems of government: Jordan's restructuring of cabinet operations, the Palestinian Authority's revision of public financial management, Morocco's voluntary retirement program, human resource management reforms in Lebanon, an e-governance initiative in Dubai, and attempts to improve transparency in Tunisia. Five other reform efforts tackled line departments of government, among them Egypt's attempt to improve tax collection and Saudi Arabia's work to improve service delivery and bill collection. Some of these reform efforts were more successful than others. This book examines both the good and the bad, looking not only at what each reform accomplished but at how it was implemented. The result is a series of useful lessons on how public sector reforms can be adopted in MENA.
Book Synopsis The Administrative State by : Dwight Waldo
Download or read book The Administrative State written by Dwight Waldo and published by Routledge. This book was released on 2017-09-04 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: This classic text, originally published in 1948, is a study of the public administration movement from the viewpoint of political theory and the history of ideas. It seeks to review and analyze the theoretical element in administrative writings and to present the development of the public administration movement as a chapter in the history of American political thought.The objectives of The Administrative State are to assist students of administration to view their subject in historical perspective and to appraise the theoretical content of their literature. It is also hoped that this book may assist students of American culture by illuminating an important development of the first half of the twentieth century. It thus should serve political scientists whose interests lie in the field of public administration or in the study of bureaucracy as a political issue; the public administrator interested in the philosophic background of his service; and the historian who seeks an understanding of major governmental developments.This study, now with a new introduction by public policy and administration scholar Hugh Miller, is based upon the various books, articles, pamphlets, reports, and records that make up the literature of public administration, and documents the political response to the modern world that Graham Wallas named the Great Society. It will be of lasting interest to students of political science, government, and American history.
Book Synopsis Ethics for the Public Service Professional by : Aric W. Dutelle
Download or read book Ethics for the Public Service Professional written by Aric W. Dutelle and published by CRC Press. This book was released on 2011-03-22 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public service professionals government officials, those in the legal system, first responders, and investigators confront ethical issues every day. In an environment where each decision can mean the difference between life and death or freedom and imprisonment, deciding on an ethical course of action can pose challenges to even the most season
