Public Management In Lean Years

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Public Management in Lean Years

Author : James L. Mercer
Publisher : Praeger
ISBN 13 :
Total Pages : 240 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Public Management in Lean Years by : James L. Mercer

Download or read book Public Management in Lean Years written by James L. Mercer and published by Praeger. This book was released on 1992-11-24 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cutback management is a way of life for most public and private sector organizations today, and the factors leading to its presence are expected to be felt well into the 1990's and beyond. At the same time, organizations are being faced with a changed internal culture where employees want and need to be involved in decisions that affect them. The author, who has been at the forefront of assisting organizations in effectively managing both external and internal change, explores the trends impacting state and local governments in the next decade and beyond, describes the cutback management environment that policy and decision makers face, and lays out effective approaches to deal with this environment from the bottom of the organization upward. In this manner, organizations that identify techniques to improve revenues and reduce costs can find lasting solutions that are accepted at all organizational levels. After reviewing the 15 major trends expected to impact state and local governments during the 1990's and beyond, the author describes the cutback management environment being faced by most state and local governments. He then describes in detail how to set a direction to address the cutback management environment through the application of strategic planning and goes on to describe how to organize around critical success factors in order to focus resources on achievement of the organizational mission in light of external and internal environmental factors. He explores various techniques for improving employee productivity, ranging from the use of new technology to better management systems to various types of employee involvement. He then discusses the importance of values in the achievement of a shared organizational vision and describes various employee involvement processes that can be used to secure buy-in by employees at all levels where organizational changes are underway. Among other issues explored in depth are the use of matrix management to improve productivity in a project-oriented environment and contingency planning to deal with unforeseen events. The book culminates with a description of how to use strategic management as a day-to-day tool for effective bottom-up cutback management, and provides real-life case situations of how state and local governments are effectively dealing with the cutback and involvement processes. This book is aimed at state and local government policy and decision makers.

Employment in the Lean Years

Author : David Marsden
Publisher : Oxford University Press
ISBN 13 : 0199605432
Total Pages : 274 pages
Book Rating : 4.1/5 (996 download)

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Book Synopsis Employment in the Lean Years by : David Marsden

Download or read book Employment in the Lean Years written by David Marsden and published by Oxford University Press. This book was released on 2011-07-28 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chapters by leading experts on unemployment, immigration, pay, and trade unions discuss what can be learned from the past two decades, and what should be done now to tackle Britain's current labor market problems, arguing for a more targeted approach to tackle unemployment, exclusion, and inequality consistent with today's tight public budgets.

A Public Sector Journey to Operational Excellence

Author : Kate McGovern
Publisher : CRC Press
ISBN 13 : 1000959279
Total Pages : 220 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis A Public Sector Journey to Operational Excellence by : Kate McGovern

Download or read book A Public Sector Journey to Operational Excellence written by Kate McGovern and published by CRC Press. This book was released on 2023-09-28 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lean management can lead to operational excellence, but toward what end? This book examines the power of linking Lean government operations with purposeful public policy. When Lean process improvement principles and techniques entered the public sector after decades of proven effectiveness in private industry, they brought the same transformative potential. These programs can improve public services, boost employee morale, and free up previously underutilized capacity. The freed capacity can then be applied to accomplish important societal objectives. This book has four parts: Part 1: The Foundation of Continuous Improvement (CI)—The reader is introduced to the field of CI and to Lean principles and techniques as applied to public sector organizations. CI initiatives can improve services, boost employee morale, and free up previously underutilized capacity. This part includes an overview of best practices and strategies for overcoming common challenges. Part 2: Lean Public Policy—Discussion of both purpose and function. Lean practitioners are systems thinkers. Viewing disparate processes as components of a whole, we seek to integrate functions across silos to maximize value, quality, and efficiency. It would be great if public programs could be designed for optimal functionality. If that were the case, then Lean practitioners would simply apply the Plan-Do-Study-Act/Adjust (PDSA) cycle for ongoing improvement. In the real world, policy making tends to be ad-hoc and reactive. This part explores impediments to Leaning existing programs and considers what Lean public policy would look like. Government regulatory functions and health care policy are used as examples. Part 3: Operational Excellence—Pulling policy and administration together by introducing John M. Bernard’s concept of three levels of maturity in government. Part 4: Putting it together—"What to do, how to do it, and who can get it done." A summary and overview of CI methodology and the prerequisites for the implementation of policies that will lead to progress on societal goals. Drawing lessons from practitioners striving for Level 3 maturity in government, the book closes with a series of recommendations.

Public Management in Lean Years

Author : James L. Mercer
Publisher : Praeger
ISBN 13 : 0899303579
Total Pages : 0 pages
Book Rating : 4.8/5 (993 download)

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Book Synopsis Public Management in Lean Years by : James L. Mercer

Download or read book Public Management in Lean Years written by James L. Mercer and published by Praeger. This book was released on 1992-11-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cutback management is a way of life for most public and private sector organizations today, and the factors leading to its presence are expected to be felt well into the 1990's and beyond. At the same time, organizations are being faced with a changed internal culture where employees want and need to be involved in decisions that affect them. The author, who has been at the forefront of assisting organizations in effectively managing both external and internal change, explores the trends impacting state and local governments in the next decade and beyond, describes the cutback management environment that policy and decision makers face, and lays out effective approaches to deal with this environment from the bottom of the organization upward. In this manner, organizations that identify techniques to improve revenues and reduce costs can find lasting solutions that are accepted at all organizational levels. After reviewing the 15 major trends expected to impact state and local governments during the 1990's and beyond, the author describes the cutback management environment being faced by most state and local governments. He then describes in detail how to set a direction to address the cutback management environment through the application of strategic planning and goes on to describe how to organize around critical success factors in order to focus resources on achievement of the organizational mission in light of external and internal environmental factors. He explores various techniques for improving employee productivity, ranging from the use of new technology to better management systems to various types of employee involvement. He then discusses the importance of values in the achievement of a shared organizational vision and describes various employee involvement processes that can be used to secure buy-in by employees at all levels where organizational changes are underway. Among other issues explored in depth are the use of matrix management to improve productivity in a project-oriented environment and contingency planning to deal with unforeseen events. The book culminates with a description of how to use strategic management as a day-to-day tool for effective bottom-up cutback management, and provides real-life case situations of how state and local governments are effectively dealing with the cutback and involvement processes. This book is aimed at state and local government policy and decision makers.

Lean for the Public Sector

Author : Bert Teeuwen
Publisher : CRC Press
ISBN 13 : 1439840245
Total Pages : 223 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Lean for the Public Sector by : Bert Teeuwen

Download or read book Lean for the Public Sector written by Bert Teeuwen and published by CRC Press. This book was released on 2018-06-08 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: Packed with international case examples and clearly delineating principles as they apply to public sector organizations, Lean for the Public Sector: The Pursuit of Perfection in Government Services demonstrates that Lean in the public sector is neither rocket science nor a typical profit-driven improvement program. The book begins with coverage of

Public Management Reform

Author : Christopher Pollitt
Publisher : Oxford University Press, USA
ISBN 13 : 9781280815027
Total Pages : 314 pages
Book Rating : 4.8/5 (15 download)

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Book Synopsis Public Management Reform by : Christopher Pollitt

Download or read book Public Management Reform written by Christopher Pollitt and published by Oxford University Press, USA. This book was released on 2000-01-01 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this major new contribution to a rapidly expanding field, the authors offer an integrated analysis of the wave of management reforms which have swept through so many countries in the last twenty years. The reform trajectories of ten countries are compared, and key differences of approach discussed. Unlike some previous works, this volume affords balanced coverage to the 'New Public Management' (NPM) and the 'non-NPM' or 'reluctant NPM' countries, since it covers Australia, Canada, Finland, France, Germany, the Netherlands, New Zealand, Sweden, the UK and the USA. Unusually, it also includes a preliminary analysis of attempts to improve management within the European Commission.

New Public Management

Author : Jan-Erik Lane
Publisher : Routledge
ISBN 13 : 113457410X
Total Pages : 262 pages
Book Rating : 4.1/5 (345 download)

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Book Synopsis New Public Management by : Jan-Erik Lane

Download or read book New Public Management written by Jan-Erik Lane and published by Routledge. This book was released on 2002-09-11 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: New public management is a topical phrase to describe how management techniques from the private sector are now being applied to public services. This book provides a completely up-to-date overview of the main theoretical models of public sector management, and examines the key changes that have occurred as more and more public services are contracted out to private organisations, as the public sector itself grapples with 'internal markets'. Drawing on economics, organisational theory and poliltics, Jan-Erik Lane presents new public management from an analytical perspective. This book uses game theory and empirical studies in order to assess the pros and cons of new public management.

The Lean Years

Author : Irving Bernstein
Publisher : Haymarket Books
ISBN 13 : 1608460630
Total Pages : 598 pages
Book Rating : 4.6/5 (84 download)

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Book Synopsis The Lean Years by : Irving Bernstein

Download or read book The Lean Years written by Irving Bernstein and published by Haymarket Books. This book was released on 2010 with total page 598 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Pre-eminent among historians of labor history." --Arthur Schlesinger, Jr. The textbook history of the 1920s is a story of Prohibition, flappers, and unbounded prosperity. For millions of industrial workers, however, the "roaring twenties" looked very different. Working-class communities were already in crisis in the years before the stock market crash of 1929. Strikes in the 1920s and attempts to organize the unemployed and fight evictions in the early 1930s often fell victim to police violence and repression. Here, Irving Bernstein recaptures the social history of the decade leading up to Franklin Delano Roosevelt's inauguration, uncovers its widespread inequality, and sheds light on the long-forgotten struggles that form the prelude to the great labor victories of the 1930s. "In other words, viewed from afar, most of the people who were suffering the hardships of the Depression were depressed and even ashamed, ready to blame themselves for their plight. But the train of developments that connects changes in social conditions to a changed consciousness is not simple. People, including ordinary people, harbor somewhere in their memories the building blocks of different and contradictory interpretations of what it is that is happening to them, of who should be blamed, and what can be done about it. Even the hangdog and ashamed unemployed worker who swings his lunch box and strides down the street so the neighbors will think he is going to a job can also have other ideas that only have to be evoked, and when they are make it possible for him on another day to rally with others and rise up in anger at his condition. --From the new introduction by Frances Fox Piven

Lean Thinking

Author : James P. Womack
Publisher : Simon and Schuster
ISBN 13 : 1471111008
Total Pages : 365 pages
Book Rating : 4.4/5 (711 download)

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Book Synopsis Lean Thinking by : James P. Womack

Download or read book Lean Thinking written by James P. Womack and published by Simon and Schuster. This book was released on 2013-09-26 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lean Thinking was launched in the fall of 1996, just in time for the recession of 1997. It told the story of how American, European, and Japanese firms applied a simple set of principles called 'lean thinking' to survive the recession of 1991 and grow steadily in sales and profits through 1996. Even though the recession of 1997 never happened, companies were starving for information on how to make themselves leaner and more efficient. Now we are dealing with the recession of 2001 and the financial meltdown of 2002. So what happened to the exemplar firms profiled in Lean Thinking? In the new fully revised edition of this bestselling book those pioneering lean thinkers are brought up to date. Authors James Womack and Daniel Jones offer new guidelines for lean thinking firms and bring their groundbreaking practices to a brand new generation of companies that are looking to stay one step ahead of the competition.

Building High Performance Government Through Lean Six Sigma: A Leader's Guide to Creating Speed, Agility, and Efficiency

Author : Mark Price
Publisher : McGraw Hill Professional
ISBN 13 : 0071766073
Total Pages : 207 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Building High Performance Government Through Lean Six Sigma: A Leader's Guide to Creating Speed, Agility, and Efficiency by : Mark Price

Download or read book Building High Performance Government Through Lean Six Sigma: A Leader's Guide to Creating Speed, Agility, and Efficiency written by Mark Price and published by McGraw Hill Professional. This book was released on 2011-06-17 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: Private Sector Strategies for Public Service Leaders No corner of the government or public sector has been spared from budget turmoil in recent years. Among budget cuts, increased requirements, and new threats and challenges, governments typically balance the scales through (1) increased funding and/ or (2) rationalizing services or service levels. This book gives you a third option. It’s called high performance, and it’s been implemented in the private sector—with great success—for more than two decades. This hands-on guide, written by the global consultants from Accenture, shows you how to apply these business principles in any public organization. Learn how to: Improve the outcomes you deliver—while lowering the cost to deliver them. Streamline your operations—by increasing speed, agility, and efficiency. Build a high-performance “anatomy” to strengthen your organization. Manage assets, decrease risks and losses, and deliver true excellence. Featuring case studies from the public sector, including federal, state, local, agencies, bureaus, and departments, this unique guide takes you inside government organizations, where high performance “anatomy” is already making a difference. You’ll discover low-cost techniques deployed by the Naval Air Systems Command and the IRS, as well as high-performance solutions for problems as diverse as homeland security, disaster response, health care costs, and dwindling resources. High Performance Government provides a proven method for adapting to the “New Normal” of lower budgets by showing you how to do even more with even less—creating a learning, working environment that reacts to change. This is how the top companies in the world increase productivity and profits through any market conditions. From Wall Street to Washington and Main Street, real success is driven by execution excellence. This book gives you the solutions you need to lower cost and create a leaner more efficient organization. Praise for Building High Performance Government “Building High Performance Government is a fast read with a big message. It explains how the inevitable downsizing of governments at all levels—federal, state, local—doesn’t have to also mean fewer or lower-quality services. This book highlights viable strategies already in use today to create better alignment and greater productivity in government.” —Graham Richards, Former Mayor of Fort Wayne, Indiana “Every level of government is experiencing a budget crunch these days, and that always results in slashing services. This book can help public sector leaders find another option—how to deliver on their core mission at a much lower cost.” —Sean O’Keefe, CEO , EADS North America, former Administrator of NASA, former Secretary of the Navy and former chancellor of Louisiana State University (LSU) “A solid read for federal, state, and local government leaders wondering how to ‘do more, without more.’ Building High Performance Government focuses on the main things that leaders can do to help their organization get more out of each tax dollar while also improving quality and speed—an absolutely essential requirement in today’s fiscally constrained environment.” —David Melcher, Senior Vice President, ITT Corporation; President, ITT Defense & Information Solutions, US Army Lieut enant General (Ret.) formerly the Army’s Military Deputy for Budget and Deputy Chief of Staff for Programs in the Pentagon

International Encyclopedia of Public Policy and Administration Volume 2

Author : Jay M. Shafritz
Publisher : Routledge
ISBN 13 : 0429724012
Total Pages : 1410 pages
Book Rating : 4.4/5 (297 download)

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Book Synopsis International Encyclopedia of Public Policy and Administration Volume 2 by : Jay M. Shafritz

Download or read book International Encyclopedia of Public Policy and Administration Volume 2 written by Jay M. Shafritz and published by Routledge. This book was released on 2019-03-22 with total page 1410 pages. Available in PDF, EPUB and Kindle. Book excerpt: This encyclopedia includes entries on the concepts, issues and theories starting with alphabets D to K that define public policymaking, evaluation, management and implementation. It also includes entries on the individuals, commissions and organizations that have contributed to these fields.

Employment in the Lean Years

Author : David Marsden
Publisher : OUP Oxford
ISBN 13 : 0191620513
Total Pages : 385 pages
Book Rating : 4.1/5 (916 download)

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Book Synopsis Employment in the Lean Years by : David Marsden

Download or read book Employment in the Lean Years written by David Marsden and published by OUP Oxford. This book was released on 2011-07-28 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the last fifteen years, the deregulation of Britain's labour market has led to economic growth, employment opportunities, and a more diverse workforce: the 'fat years'. However, now as Britain faces its lean years with job cuts, rising unemployment, income insecurity, and related social strains, how can and should the government and key labour market policy makers ensure the labour market provides job opportunities and reasonable levels of social justice? The fundamental changes that have occurred in labour market institutions mean that 'solutions' of previous decades no longer work. This volume sets out to address the major challenges faced: - Unemployment, immigration, housing and job subsidies - Key institutional changes, such as the decline of collective regulation and the rise of occupational licensing - Pay inequality and minimum wages - Pay and subsidies in the private and public sector Contributions from leading experts in the field employ the latest theory and empirical research to examine a different set of problems and the policies that could help to resolve them.

Lean Management Principles for Information Technology

Author : Gerhard J. Plenert
Publisher : CRC Press
ISBN 13 : 1466503114
Total Pages : 368 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Lean Management Principles for Information Technology by : Gerhard J. Plenert

Download or read book Lean Management Principles for Information Technology written by Gerhard J. Plenert and published by CRC Press. This book was released on 2011-07-28 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether it's because of a lack of understanding, poor planning, or a myriad of other things, 50 to 60 percent of the IT effort in most companies can be considered waste. Explaining how to introduce Lean principles to your IT functions to reduce and even eliminate this waste, Lean Management Principles for Information Technology provides t

Lean Government - NOW!

Author : Harry W. Kenworthy
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781974223435
Total Pages : 230 pages
Book Rating : 4.2/5 (234 download)

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Book Synopsis Lean Government - NOW! by : Harry W. Kenworthy

Download or read book Lean Government - NOW! written by Harry W. Kenworthy and published by Createspace Independent Publishing Platform. This book was released on 2017-09-08 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book covers the specifics of training and implementing a Lean Government initiative to increase service, capacity, and employee engagement, while reducing costs and wastes. It's non-traditional as it covers in a bullet format exactly what must be done and how to do it to have a successful, sustainable, Lean initiative. Although it's focused on Government, its contents and specifics apply to any Lean implementation.

The Resilience of New Public Management

Author : Irvine Lapsley
Publisher : Oxford University Press
ISBN 13 : 0198883811
Total Pages : 401 pages
Book Rating : 4.1/5 (988 download)

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Book Synopsis The Resilience of New Public Management by : Irvine Lapsley

Download or read book The Resilience of New Public Management written by Irvine Lapsley and published by Oxford University Press. This book was released on 2024-02-06 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Resilience of New Public Management examines the role and significance of New Public Management (NPM) in contemporary society, and explores its emergence and resilience. Eminent scholars have said that NPM only existed from 1980-2000, and that we now live in a post-NPM world. This book tells a very different story. Evidence is presented in this book of 40 years of continuous NPM in public services, including government agencies,universities, and health care. NPM has diffused across sectors and globally since the 1980s, and in the process mutated to become modernization. It also coexists with alternative models of managing publicservices, including models such as digital era governance and network governance which were considered replacements for NPM. The capacity of NPM to mutate has caught many of its critics by surprise. This capacity for NPM to reinvent itself includes the adoption of Lean Management, the Toyota Production System. Early NPM adopter countries engaged with the use of Lean Management techniques, but late NPM adopters did not. The most recent alternative to NPM is Trust-based management, which has madesignificant advances in Scandinavian countries. However, Trust-based management is closely linked to proto-NPM and NPM practices and it has itself mutated to present itself as a friendlier and moresupportive version of NPM, which at the very least deserves close scrutiny. The above trends are indicative of the resilience of NPM, and its intuitive appeal for policymakers. Its advocates argue that NPM has the capacity to deliver policy outcomes, but this book shows that such claims and aspirations are not always matched by the evidence of NPM in action.

From New Public Management to Lean Thinking

Author : Kevin Ian Albert Masters
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (89 download)

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Book Synopsis From New Public Management to Lean Thinking by : Kevin Ian Albert Masters

Download or read book From New Public Management to Lean Thinking written by Kevin Ian Albert Masters and published by . This book was released on 2010 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The central objective of this thesis is to investigate, understand and explain the conditions under which the administrative problem known as potentially avoidable failure induced demand (PAFID) arises in UK public services and might be prevented. PAFID is defined as "customer contacts that appear to be precipitated by earlier failures, such as failures to do things right first time, which cause additional and potentially avoidable demands to impinge upon public services". A secondary objective of the thesis is to establish how, and under what better conditions, the public sector could successfully exploit the management paradigm called Lean thinking, as an alternative to the current New Public Management method, in order to address the PAFID problem. An analysis of the results from three case-studies conducted in UK local authority settings confirms that nearly half of all customer contacts in high-volume services such as housing benefits are potentially avoidable. The extrapolation of this finding to the contact volumes and handling costs in one UK council alone suggests possible savings of more than £1 million a year. The potential benefits that are available to the case-study councils and nearly 500 other local councils, together with numerous other providers of UK public services, are also very substantial. A variety of conceptual lenses are applied to the PAFID problem in order to generate alternative explanations and policy options. This thesis makes a number of contributions to public sector management theory and practice, including the finding that councils might reduce principal-agent problems that add to PAFID by espousing more supportive and enabling environments, and by adopting systems-oriented approaches that acknowledge the complex and subjective nature of real-world problems. The findings also suggest that, while the deployment of Lean 'tools' can result in short-term savings and performance improvements, the adoption of Lean thinking as a comprehensive management approach is more likely to bring about fundamental changes.

Improving Public Management

Author : Dr Les Metcalfe
Publisher : SAGE
ISBN 13 : 9781446230107
Total Pages : 266 pages
Book Rating : 4.2/5 (31 download)

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Book Synopsis Improving Public Management by : Dr Les Metcalfe

Download or read book Improving Public Management written by Dr Les Metcalfe and published by SAGE. This book was released on 1990-12-18 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in paperback in an Enlarged Edition, this volume explores the lessons of one of the most comprehensive attempts to improve public management. Metcalfe and Richards describe and assess Thatcher's Efficiency Strategy as an exercise in improving public management. They explain how the strategy has gone about improving administrative performance by increasing cost-consciousness in the use of resources and creating flexibility for managing change. They analyze major themes such as: decentralization, information systems and budgets as management tools, organization design, and the management of interdepartmental relations.