Managing The Professional Service Firm

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1471109658
Total Pages : 479 pages
Book Rating : 4.4/5 (711 download)

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Book Synopsis Managing The Professional Service Firm by : David H. Maister

Download or read book Managing The Professional Service Firm written by David H. Maister and published by Simon and Schuster. This book was released on 2012-12-11 with total page 479 pages. Available in PDF, EPUB and Kindle. Book excerpt: Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalised, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognising that 'every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people and financial success for its owners.'

Winning the Professional Services Sale

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470522011
Total Pages : 225 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis Winning the Professional Services Sale by : Michael W. McLaughlin

Download or read book Winning the Professional Services Sale written by Michael W. McLaughlin and published by John Wiley & Sons. This book was released on 2009-08-06 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: An innovative approach to winning more profitable sales in the growing professional services industry In recent years, professional services providers have had to rethink their sales methods and adapt to profound changes in the way clients buy services. In response, Winning the Professional Services Sale argues for fundamental changes in the seller's mindset and sales strategies. Rather than pressing the sale, salespeople must help clients buy--the way that works best for each client. This new approach gives buyers what they now want in a services seller: a consultative problem solver, change agent, and solution integrator, all rolled into one. Author Michael McLaughlin presents a strategy for winning new business with a holistic approach to each client relationship. Only by fully understanding a sale from every angle, including its impact on the client's business and career, can salespeople thrive in the new era of the service economy.

Key Skills for Professionals

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 0749468777
Total Pages : 272 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Key Skills for Professionals by : Alan Pannett

Download or read book Key Skills for Professionals written by Alan Pannett and published by Kogan Page Publishers. This book was released on 2013-05-03 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Key Skills for Professionals will help you understand and develop the skills you need to be truly professional in a fiercely competitive environment. The areas covered in this book are useful not only to those qualifying for a profession but also for those people who are already working in a professional services business. Practising and demonstrating these skills effectively will help you in your day-to-day work, and could enhance your career progression. Based on their knowledge, experience and expertise, the authors first explain the theory and applicability of each skill area and then provide practical and realistic advice as to how to apply those skills in the working environment on a daily basis. Each chapter explains appropriate management tools and theories in plain language using practical exercises, realistic and relevant case studies and tools for analysing self-awareness, communication styles, financial and commercial awareness and effective writing. The book also contains useful summaries and ideas for further reading.

The Professor Is In

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Author :
Publisher : Crown
ISBN 13 : 0553419420
Total Pages : 450 pages
Book Rating : 4.5/5 (534 download)

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Book Synopsis The Professor Is In by : Karen Kelsky

Download or read book The Professor Is In written by Karen Kelsky and published by Crown. This book was released on 2015-08-04 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive career guide for grad students, adjuncts, post-docs and anyone else eager to get tenure or turn their Ph.D. into their ideal job Each year tens of thousands of students will, after years of hard work and enormous amounts of money, earn their Ph.D. And each year only a small percentage of them will land a job that justifies and rewards their investment. For every comfortably tenured professor or well-paid former academic, there are countless underpaid and overworked adjuncts, and many more who simply give up in frustration. Those who do make it share an important asset that separates them from the pack: they have a plan. They understand exactly what they need to do to set themselves up for success. They know what really moves the needle in academic job searches, how to avoid the all-too-common mistakes that sink so many of their peers, and how to decide when to point their Ph.D. toward other, non-academic options. Karen Kelsky has made it her mission to help readers join the select few who get the most out of their Ph.D. As a former tenured professor and department head who oversaw numerous academic job searches, she knows from experience exactly what gets an academic applicant a job. And as the creator of the popular and widely respected advice site The Professor is In, she has helped countless Ph.D.’s turn themselves into stronger applicants and land their dream careers. Now, for the first time ever, Karen has poured all her best advice into a single handy guide that addresses the most important issues facing any Ph.D., including: -When, where, and what to publish -Writing a foolproof grant application -Cultivating references and crafting the perfect CV -Acing the job talk and campus interview -Avoiding the adjunct trap -Making the leap to nonacademic work, when the time is right The Professor Is In addresses all of these issues, and many more.

The Year Without Pants

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118660633
Total Pages : 272 pages
Book Rating : 4.1/5 (186 download)

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Book Synopsis The Year Without Pants by : Scott Berkun

Download or read book The Year Without Pants written by Scott Berkun and published by John Wiley & Sons. This book was released on 2013-09-10 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: A behind-the-scenes look at the firm behind WordPress.com and the unique work culture that contributes to its phenomenal success 50 million websites, or twenty percent of the entire web, use WordPress software. The force behind WordPress.com is a convention-defying company called Automattic, Inc., whose 120 employees work from anywhere in the world they wish, barely use email, and launch improvements to their products dozens of times a day. With a fraction of the resources of Google, Amazon, or Facebook, they have a similar impact on the future of the Internet. How is this possible? What's different about how they work, and what can other companies learn from their methods? To find out, former Microsoft veteran Scott Berkun worked as a manager at WordPress.com, leading a team of young programmers developing new ideas. The Year Without Pants shares the secrets of WordPress.com's phenomenal success from the inside. Berkun's story reveals insights on creativity, productivity, and leadership from the kind of workplace that might be in everyone's future. Offers a fast-paced and entertaining insider's account of how an amazing, powerful organization achieves impressive results Includes vital lessons about work culture and managing creativity Written by author and popular blogger Scott Berkun (scottberkun.com) The Year Without Pants shares what every organization can learn from the world-changing ideas for the future of work at the heart of Automattic's success.

Innovating Professional Services

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Author :
Publisher : Routledge
ISBN 13 : 1317116569
Total Pages : 299 pages
Book Rating : 4.3/5 (171 download)

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Book Synopsis Innovating Professional Services by : Alastair Ross

Download or read book Innovating Professional Services written by Alastair Ross and published by Routledge. This book was released on 2016-03-09 with total page 299 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovating Professional Services provides a practical and detailed guide for change agents and leaders in professional service firms who are seeking to transform their firm’s performance through innovation. Focusing on the professional services sector, the book highlights process innovation - the re-engineering of services and internal support processes to reduce cost and increase value to clients. Detailed techniques such as the use of lean, process mapping, waste identification, service experience mapping and value profiling are explained, drawing on the author's extensive experience in working with leading law, business service and consulting firms to create measurable improvements. With case studies to illuminate the challenges of driving major improvement through innovation, this book is valuable reading for leaders and change agents in law firms, accountants, consultants, architects, financial services and engineering services.

Ask a Manager

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Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

The Creative Partnership: Government and the Professional Services

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Author :
Publisher :
ISBN 13 :
Total Pages : 150 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis The Creative Partnership: Government and the Professional Services by : Jimmy D. Johnson

Download or read book The Creative Partnership: Government and the Professional Services written by Jimmy D. Johnson and published by . This book was released on 1973 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt:

RIBA Job Book

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Author :
Publisher : Routledge
ISBN 13 : 100070534X
Total Pages : 404 pages
Book Rating : 4.0/5 (7 download)

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Book Synopsis RIBA Job Book by : Nigel Ostime

Download or read book RIBA Job Book written by Nigel Ostime and published by Routledge. This book was released on 2022-04-07 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: The RIBA Job Book is the Royal Institute of British Architects' long-established and recognised standard reference for running architectural projects and administering construction contracts. This new edition fully reflects the RIBA Plan of Work 2019 and contemporary working practice, providing a systematic operational framework that can be applied to all types of building project and forms of procurement. Comprehensive in scope and logically laid out, it embraces the theme of collaboration within the project team, and addresses post-occupancy evaluation, modern methods of construction and sustainability, among others. Setting out the actions to be undertaken throughout a project, it examines step-by-step the key obligations of the architect or project lead and includes invaluable checklists.

The Professional Services Firm Bible

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0471704415
Total Pages : 512 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis The Professional Services Firm Bible by : John Baschab

Download or read book The Professional Services Firm Bible written by John Baschab and published by John Wiley & Sons. This book was released on 2004-12-17 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: Spanning everything from legal firms and architects to fundraisersand dentists, the professional services industry continues toexperience spectacular growth yet remains largely undocumented inbusiness literature. Until now. The Professional Services Firm Bible is a sophisticatedand comprehensive guide to running a highly productive professionalservices organization. Top consultants John Baschab and Jon Piotprovide specific and sharply defined policies, practices and toolsfor each important aspect of managing the professional servicesfirm, allowing you to assess current operations and develop astep-by-step plan for realising measurable productivityimprovements. Further, the book will help you improve financialperformance by managing costs, getting the most from externalvendors and improving revenues. The Professional Services Firm Bible is full of bestpractices, proven advice and practical techniques and includes aCD-ROM with customizable tools every professional services firm canuse to achieve improvements. Please visit www.iig1.com andwww.impactinsights.comfor more information on the book and top consultants John Baschaband Jon Piot.

Business Services in European Economic Growth

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Author :
Publisher : Springer
ISBN 13 : 0230228798
Total Pages : 315 pages
Book Rating : 4.2/5 (32 download)

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Book Synopsis Business Services in European Economic Growth by : L. Rubalcaba

Download or read book Business Services in European Economic Growth written by L. Rubalcaba and published by Springer. This book was released on 2007-08-10 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: The business services sector contributes heavily to European economic growth. Yet links between business services, and their role in economic growth remain under-explored. This volume provides a comprehensive approach from an applied economics perspective, covering with clear focus all the major mechanisms through which this contribution operates.

Prohibit Exploitation by Private Employment Agencies in the District of Columbia

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Author :
Publisher :
ISBN 13 :
Total Pages : 326 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Prohibit Exploitation by Private Employment Agencies in the District of Columbia by : United States. Congress. Senate. District of Columbia

Download or read book Prohibit Exploitation by Private Employment Agencies in the District of Columbia written by United States. Congress. Senate. District of Columbia and published by . This book was released on 1962 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Rural Development Perspectives

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Author :
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (3 download)

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Book Synopsis Rural Development Perspectives by :

Download or read book Rural Development Perspectives written by and published by . This book was released on 1991-10 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Social Work, Mental Health, and Public Policy in Diverse Contexts

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Author :
Publisher : Springer Nature
ISBN 13 : 3031363124
Total Pages : 232 pages
Book Rating : 4.0/5 (313 download)

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Book Synopsis Social Work, Mental Health, and Public Policy in Diverse Contexts by : Sheying Chen

Download or read book Social Work, Mental Health, and Public Policy in Diverse Contexts written by Sheying Chen and published by Springer Nature. This book was released on 2023-09-30 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: The discipline of social policy, oftentimes deemed a part of social work as a profession, was born in the West. Unlike social policy that started with the post-war idea of a welfare state in the mid-20th century, social work traces its roots to individual casework pioneered by the Charity Organization Society (COS), early social administration including state-wide poverty relief (an advocacy effort of the COS but with deep roots in the English Poor Laws of the 17th century), and social action emphasizing political activities to improve social conditions (originating from the Settlement House Movement which began in the 1880s). The development of social work is historically intertwined with that of public welfare, philanthropy, and charity and is an inherently international subject. This conception is broader than “international social work” as a discrete field of professional practice, which crosses geopolitical borders and all levels of social and economic organizations with a focus on development. However, each nation has a story of its own in terms of professionalization of social work in the evolution of public welfare and philanthropic/charitable undertaking within its particular economic, political, social, and cultural settings. A wide-ranging and in-depth study of various (especially non-Western) country cases is essential to an adequate, comprehensive understanding of the social work profession, which is also a basic requirement of its value of diversity. China is undoubtedly an important case with the largest population on earth. It’s also unique in view of so-called Chinese characteristics which are sometimes fundamentally different from other (particularly Western) societies. It’s even intriguing given the country’s lengthy, complex history and its recent, rapid rise to a global superpower with a claim of national goals and core values that seem to be rather considerable to social work as a helping profession. Therefore, any significant lessons learned from the Chinese experiences would help with a better international understanding and further advancement of social work and public welfare at a global scale.

Is Job Stability Declining in the U.S. Economy?

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Author :
Publisher :
ISBN 13 :
Total Pages : 42 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Is Job Stability Declining in the U.S. Economy? by : Kenneth A. Swinnerton

Download or read book Is Job Stability Declining in the U.S. Economy? written by Kenneth A. Swinnerton and published by . This book was released on 1993 with total page 42 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Inheriting the City

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Author :
Publisher : Russell Sage Foundation
ISBN 13 : 1610446550
Total Pages : 433 pages
Book Rating : 4.6/5 (14 download)

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Book Synopsis Inheriting the City by : Philip Kasinitz

Download or read book Inheriting the City written by Philip Kasinitz and published by Russell Sage Foundation. This book was released on 2009-12-11 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: The United States is an immigrant nation—nowhere is the truth of this statement more evident than in its major cities. Immigrants and their children comprise nearly three-fifths of New York City's population and even more of Miami and Los Angeles. But the United States is also a nation with entrenched racial divisions that are being complicated by the arrival of newcomers. While immigrant parents may often fear that their children will "disappear" into American mainstream society, leaving behind their ethnic ties, many experts fear that they won't—evolving instead into a permanent unassimilated and underemployed underclass. Inheriting the City confronts these fears with evidence, reporting the results of a major study examining the social, cultural, political, and economic lives of today's second generation in metropolitan New York, and showing how they fare relative to their first-generation parents and native-stock counterparts. Focused on New York but providing lessons for metropolitan areas across the country, Inheriting the City is a comprehensive analysis of how mass immigration is transforming life in America's largest metropolitan area. The authors studied the young adult offspring of West Indian, Chinese, Dominican, South American, and Russian Jewish immigrants and compared them to blacks, whites, and Puerto Ricans with native-born parents. They find that today's second generation is generally faring better than their parents, with Chinese and Russian Jewish young adults achieving the greatest education and economic advancement, beyond their first-generation parents and even beyond their native-white peers. Every second-generation group is doing at least marginally—and, in many cases, significantly—better than natives of the same racial group across several domains of life. Economically, each second-generation group earns as much or more than its native-born comparison group, especially African Americans and Puerto Ricans, who experience the most persistent disadvantage. Inheriting the City shows the children of immigrants can often take advantage of policies and programs that were designed for native-born minorities in the wake of the civil rights era. Indeed, the ability to choose elements from both immigrant and native-born cultures has produced, the authors argue, a second-generation advantage that catalyzes both upward mobility and an evolution of mainstream American culture. Inheriting the City leads the chorus of recent research indicating that we need not fear an immigrant underclass. Although racial discrimination and economic exclusion persist to varying degrees across all the groups studied, this absorbing book shows that the new generation is also beginning to ease the intransigence of U.S. racial categories. Adapting elements from their parents' cultures as well as from their native-born peers, the children of immigrants are not only transforming the American city but also what it means to be American.

Prohibit Exploitation by Private Employment Agencies in the District of Columbia

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Author :
Publisher :
ISBN 13 :
Total Pages : 326 pages
Book Rating : 4.0/5 (18 download)

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Book Synopsis Prohibit Exploitation by Private Employment Agencies in the District of Columbia by : United States. Congress. Senate. Committee on the District of Columbia. Subcommittee on Public Health, Education, Welfare, and Safety

Download or read book Prohibit Exploitation by Private Employment Agencies in the District of Columbia written by United States. Congress. Senate. Committee on the District of Columbia. Subcommittee on Public Health, Education, Welfare, and Safety and published by . This book was released on 1962 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Considers S. 3259, to regulate private employment agencies in D.C.