Fundamentals of Performance Improvement

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Publisher : John Wiley & Sons
ISBN 13 : 1118025245
Total Pages : 706 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Fundamentals of Performance Improvement by : Darlene Van Tiem

Download or read book Fundamentals of Performance Improvement written by Darlene Van Tiem and published by John Wiley & Sons. This book was released on 2012-05-01 with total page 706 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fundamentals of Performance Improvement, 3rd Edition Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide designed to help business leaders, practitioners, and students understand the science and art of performance technology and successfully implement organizational and societal change. Using the Performance Improvement / Human Performance Technology (HPT) model, the expert authors explain step-by-step how to spot performance indicators, analyze problems, identify underlying causes, describe desired results, and create workable solutions. “It does not matter what function you align yourself to in your organization, this book allows you to tap into the secrets that drive organizational success. Several books work to define what is performance improvement and performance technology. This one also provides insights into the Why? And How?” —CEDRIC T. COCO, CPT, SVP, Learning and Organizational Effectiveness, Lowe’s Companies “Fundamentals of Performance Improvement is full of practical models and tools for improving the world by partnering with customers, clients, constituents, and colleagues. It provides a path forward for successful transformation and performance improvement at personal, group and collective levels. It is a must read for leaders and consultants seeking to advance opportunities in new and emerging situations.” —DIANA WHITNEY, PhD, president, Corporation for Positive Change “If you have an interest in performance improvement, this is simply the best available book on the topic. It addresses the science and craft as well as the intricacies of how to improve workplace performance. Van Tiem, Moseley, and Dessinger have incorporated into this work the best available research on the Certified Performance Technology (CPT) standards and process.” —JAMES A. PERSHING, Ph.D., CPT, professor emeritus, Workplace Learning and Performance Improvement, Indiana University “Its international flavor, with practitioner comments and examples drawn from across the world, enhances its appeal as more and more professionals operate in an increasingly global context.” —DALJIT SINGH, Asia Pacific Director of Talent Management, Baker & McKenzie, Sydney, Australia

Positive Performance Improvement

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Publisher : Davies-Black Publishing
ISBN 13 : 9780891062035
Total Pages : 222 pages
Book Rating : 4.0/5 (62 download)

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Book Synopsis Positive Performance Improvement by : Richard F. Gerson

Download or read book Positive Performance Improvement written by Richard F. Gerson and published by Davies-Black Publishing. This book was released on 2006 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Presenting a simple yet effective new way to improve performance, Positive Performance Improvement veers away from the prevailing focus on fixing what is wrong with workers and the workplace today - performance gaps, personal deficiencies, weaknesses in core strengths. Instead, it zeros in on what can make the most dramatic impact and ensure long-lasting improvement." "Drawing on the latest research in positive psychology, research in positive psychology, appreciative inquiry, and sport psychology, authors Gerson and Gerson introduce important building blocks for creating strong relationships; questionnaires and assessments to help uncover clues to what drives an individual's success; and a Talent Optimization Performance System that makes their Positive CORE model both tactical and practical in any coaching, performance appraisal, or ongoing performance management situation."--Jacket

Radical Candor

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Publisher : Macmillan
ISBN 13 : 1760553026
Total Pages : 375 pages
Book Rating : 4.7/5 (65 download)

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Book Synopsis Radical Candor by : Kim Malone Scott

Download or read book Radical Candor written by Kim Malone Scott and published by Macmillan. This book was released on 2017-03-28 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.

Ask a Manager

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Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

A Manager's Guide to Improving Workplace Performance

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Author :
Publisher : Amacom Books
ISBN 13 : 9780814474181
Total Pages : 226 pages
Book Rating : 4.4/5 (741 download)

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Book Synopsis A Manager's Guide to Improving Workplace Performance by : Roger Chevalier

Download or read book A Manager's Guide to Improving Workplace Performance written by Roger Chevalier and published by Amacom Books. This book was released on 2007 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the International Society for Performance Improvement (ISPI) Award of Excellence for 2008 Selected for the 2008 ISPI Award of Excellence for Outstanding Communication Foreword by Marshall Goldsmith While many supervisors know how to identify flaws in their employees' performance, only the best managers truly know what it takes to fix the problem. A Manager's Guide to Improving Workplace Performanc e offers a practical, step-by-step approach to guiding employees to excellence by analyzing their problem areas, developing creative solutions, and implementing change. Employee performance expert Roger Chevalier has helped thousands of managers and human resources professionals to bring out the best in their workers. Using case studies and real-life examples, he shows supervisors how to take their employees from good to great by: * using tools like the Performance Coaching Process, Performance Counseling Guide, and Performance Analysis Worksheets * tailoring the amount of direction and support to an employee's specific abilities and motivations * applying the Situational Leadership model to teams and individual employees. Practical and authoritative, this book offers a positive, yet realistic solution for one of the greatest workplace challenges facing managers.

How to Improve Performance Through Appraisal and Coaching

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Author :
Publisher : Amacom
ISBN 13 : 9780814457191
Total Pages : 286 pages
Book Rating : 4.4/5 (571 download)

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Book Synopsis How to Improve Performance Through Appraisal and Coaching by : Donald L. Kirkpatrick

Download or read book How to Improve Performance Through Appraisal and Coaching written by Donald L. Kirkpatrick and published by Amacom. This book was released on 1982 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: Abstract: To help managers and subordinates work together to improve performance, a combination of on-the-job coaching (or training), appraisals, counseling sesssions, interviews, and performance improvement plans (PIP) are described. PIP is worked out both for a manager and for overall administration. Each step in the PIP is a logical process which removes the manager's uneasiness regarding appraisals, and relieves the subordinate's apprehensiveness about questioning. Strong, positive actions can be manifested and performance can be improved. One of the facets in performance appraisal and improvement is called significant job segments (SJS) which are 7 or 8 major factors that must be evaluated during appraisal. Standards of performance describe for management how well a job was done. The entire appraisal process can provide professional and personal growth for subordinates and managers. (kbc).

Guaranteeing Performance Improvement

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Author :
Publisher : Human Resource Development
ISBN 13 : 0874259487
Total Pages : 170 pages
Book Rating : 4.8/5 (742 download)

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Book Synopsis Guaranteeing Performance Improvement by : Richard F. Gerson

Download or read book Guaranteeing Performance Improvement written by Richard F. Gerson and published by Human Resource Development. This book was released on 2007 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everybody wants to get better at what they do or at least they should want to. The problem is, not everyone knows exactly how to do this, to achieve measurable and lasting performance improvement. This book will help people and organizations achieve those desired results by helping them focus on a positive approach to what makes the performer tick.

Managing Performance Improvement

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Author :
Publisher : Pearson Higher Education AU
ISBN 13 : 1442538368
Total Pages : 345 pages
Book Rating : 4.4/5 (425 download)

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Book Synopsis Managing Performance Improvement by : Michael D. Tovey

Download or read book Managing Performance Improvement written by Michael D. Tovey and published by Pearson Higher Education AU. This book was released on 2015-05-20 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: Increasing global competition, combined with shrinking budgets, are forcing managers to find new ways of operating. To compete successfully, companies must now use technology and resources (particularly human resources) to their full potential. Much of the research in the area of performance management has suggested that, while it has great potential to contribute dramatically to the bottom line, it rarely works. The third edition of Managing Performance Improvement looks at why performance systems fail, and explores the tools and techniques to overcome this failure. This best selling text provides practical, specific advice to managers and students enabling them to plan for, and then manage, performance improvement.

The Four Greatest Coaching Conversations

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Author :
Publisher : Nicholas Brealey
ISBN 13 : 1529391091
Total Pages : 224 pages
Book Rating : 4.5/5 (293 download)

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Book Synopsis The Four Greatest Coaching Conversations by : Jerry Connor

Download or read book The Four Greatest Coaching Conversations written by Jerry Connor and published by Nicholas Brealey. This book was released on 2019-10-15 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on data and insights from over 100k virtual and in-person coaching conversations conducted by the talented coaches of BTS Coach, comes the first book to take BTS Coach's evidence-based coaching process to a mass audience. In a concise, easy-to-understand manner, the book reveals 4 mindsets (Be, Relate, Think, Inspire) that are most critical for individuals to experience deep, meaningful change, along with the process and tools for sparking their own powerful conversations to get the best out of themselves and those around them.

Performance Management

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Author :
Publisher : Performance Management Publications Incorporated
ISBN 13 :
Total Pages : 282 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Performance Management by : Aubrey C. Daniels

Download or read book Performance Management written by Aubrey C. Daniels and published by Performance Management Publications Incorporated. This book was released on 1989 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Performance Improvement

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Publisher : CRC Press
ISBN 13 : 9781420025668
Total Pages : 220 pages
Book Rating : 4.0/5 (256 download)

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Book Synopsis Performance Improvement by : Darryl D. Enos

Download or read book Performance Improvement written by Darryl D. Enos and published by CRC Press. This book was released on 2000-03-29 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your business - large or small, profit or not-for-profit, government or private - will benefit from the techniques found in Performance Improvement: Making it Happen. It offers a comprehensive, practical approach to diagnostic performance problems and their causes. More importantly, it gives you the tools and methods for achieving major performance improvement in individuals, teams, and organizations.

Positive Performance Management

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Publisher :
ISBN 13 : 9781558520035
Total Pages : 68 pages
Book Rating : 4.5/5 (2 download)

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Book Synopsis Positive Performance Management by : John Mattone

Download or read book Positive Performance Management written by John Mattone and published by . This book was released on 1988 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Human Performance Improvement

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Publisher : Routledge
ISBN 13 : 113639737X
Total Pages : 426 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Human Performance Improvement by : William J. Rothwell

Download or read book Human Performance Improvement written by William J. Rothwell and published by Routledge. This book was released on 2012-06-14 with total page 426 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's dynamic organizations must achieve positive results in record time - a challenge that requires managers to avoid problems before they arise and to solve these issues quickly. Human Performance Improvement (HPI) is a powerful tool that can be used to help build intellectual capital, establish and maintain a 'high-performance workplace, enhance profitability, and encourage productivity' - as well as increase return on equity and improved safety. Written by a group of highly respected authors in the field, this book will show you how to:- - discover and analyze performance gaps - plan for future improvements in human performance - design and develop cost-effective interventions to close performance gaps.

A Manager's Guide to Improving Workplace Performance

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Author :
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0814400531
Total Pages : 224 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis A Manager's Guide to Improving Workplace Performance by : Roger Chevalier

Download or read book A Manager's Guide to Improving Workplace Performance written by Roger Chevalier and published by AMACOM Div American Mgmt Assn. This book was released on 2007 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the International Society for Performance Improvement (ISPI) Award of Excellence for 2008 Selected for the 2008 ISPI Award of Excellence for Outstanding Communication Foreword by Marshall Goldsmith While many supervisors know how to identify flaws in their employees+ performance, only the best managers truly know what it takes to fix the problem. A Manager+s Guide to Improving Workplace Performanc e offers a practical, step-by-step approach to guiding employees to excellence by analyzing their problem areas, developing creative solutions, and implementing change. Employee performance expert Roger Chevalier has helped thousands of managers and human resources professionals to bring out the best in their workers. Using case studies and real-life examples, he shows supervisors how to take their employees from good to great by: * using tools like the Performance Coaching Process, Performance Counseling Guide, and Performance Analysis Worksheets * tailoring the amount of direction and support to an employee+s specific abilities and motivations * applying the Situational Leadership model to teams and individual employees. Practical and authoritative, this book offers a positive, yet realistic solution for one of the greatest workplace challenges facing managers.

Trauma Center Performance Improvement

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Author :
Publisher : Springer Nature
ISBN 13 : 3030710483
Total Pages : 141 pages
Book Rating : 4.0/5 (37 download)

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Book Synopsis Trauma Center Performance Improvement by : Jeffrey S. Young

Download or read book Trauma Center Performance Improvement written by Jeffrey S. Young and published by Springer Nature. This book was released on 2021-03-26 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing a trauma center involves complex clinical care, long nights and days, administrative work, self-examination, critical review of patient care and significant regulatory requirements. Performance improvement is the key element of trauma center effectiveness. No trauma center provides flawless care, thus all centers have opportunities to improve. A competent performance improvement program is critical to trauma center outcomes. This book provides key information on all aspects of trauma PI and program management. In some ways, PI is an art more than a science, so the more interaction program leaders have with strong PI programs, the more they can learn about how to improve their processes. The book outlines the generally accepted processes for identification of opportunities for improvement, which are the key component of performance improvement. This includes: rounding with care teams, contemporaneous chart review, audit filters, and voluntary submissions to the trauma program for review. This book explains how to triage opportunities for improvement, analyze them, form corrective actions, and finally achieve loop closure. The book covers the roles of the personnel in the PI program, what is required to dissect the opportunity to determine action plans, how to document the entire process, and how to keep track of opportunities for improvement to ensure that your program is progressively improving care. The final sections of the book deal with specific opportunities for improvement, action plans, and loop closure through the use of case studies. The book serves as a follow-up to Dr. Jeffrey Young’s recently published book Trauma Centers, which serves as a quick guide to the key components of trauma center administration, management, and patient care.

Bringing Up the Boss

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Publisher : BenBella Books
ISBN 13 : 1953295401
Total Pages : 262 pages
Book Rating : 4.9/5 (532 download)

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Book Synopsis Bringing Up the Boss by : Rachel Pacheco

Download or read book Bringing Up the Boss written by Rachel Pacheco and published by BenBella Books. This book was released on 2021-08-10 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: AXIOM BUSINESS BOOK AWARD SILVER MEDALIST — HUMAN RESCOURCES / EMPLOYEE TRAINING Managing is hard. Managing for the first time is even harder. First-timers want to quickly learn what it takes to be a successful manager—like they learned how to code, how to design, how to sell—and put those learnings into practice. But what does it mean to manage, and how do you teach someone to be a good manager? Enter Rachel Pacheco, an expert at helping start-ups solve their management and culture challenges. Pacheco, a former chief people officer and founding team executive at multiple start-ups, conducts research on management and works with CEOs and their managers to build the skills necessary to navigate a rapidly scaling organization. In Bringing Up the Boss: Practical Lessons for New Managers, you’ll learn how to give effective feedback, how to motivate your team members, and how to hire and fire well, among many other critical management skills. You’ll also learn what it means to manage yourself in this new role, and how to navigate the often awkward and sometimes challenging situations that arise in this new position. Pacheco shares what makes a manager great, along with anecdotes, research, tools, and how-to's that help overwhelmed employees become expert managers fast.

Healthcare Analytics for Quality and Performance Improvement

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118760158
Total Pages : 246 pages
Book Rating : 4.1/5 (187 download)

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Book Synopsis Healthcare Analytics for Quality and Performance Improvement by : Trevor L. Strome

Download or read book Healthcare Analytics for Quality and Performance Improvement written by Trevor L. Strome and published by John Wiley & Sons. This book was released on 2013-10-02 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improve patient outcomes, lower costs, reduce fraud—all with healthcare analytics Healthcare Analytics for Quality and Performance Improvement walks your healthcare organization from relying on generic reports and dashboards to developing powerful analytic applications that drive effective decision-making throughout your organization. Renowned healthcare analytics leader Trevor Strome reveals in this groundbreaking volume the true potential of analytics to harness the vast amounts of data being generated in order to improve the decision-making ability of healthcare managers and improvement teams. Examines how technology has impacted healthcare delivery Discusses the challenge facing healthcare organizations: to leverage advances in both clinical and information technology to improve quality and performance while containing costs Explores the tools and techniques to analyze and extract value from healthcare data Demonstrates how the clinical, business, and technology components of healthcare organizations (HCOs) must work together to leverage analytics Other industries are already taking advantage of big data. Healthcare Analytics for Quality and Performance Improvement helps the healthcare industry make the most of the precious data already at its fingertips for long-overdue quality and performance improvement.