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Author : David N. Ammons
Publisher :
ISBN 13 : 9780873261296
Total Pages : 333 pages
Book Rating : 4.2/5 (612 download)
Download or read book Performance Measurement for Managing Local Government written by David N. Ammons and published by . This book was released on 2020 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : DAVID N. AMMONS
Publisher :
ISBN 13 : 9781733934411
Total Pages : pages
Book Rating : 4.9/5 (344 download)
Download or read book PERFORMANCE MEASUREMENT FOR LOCAL GOVERNMENT MANAGEMENT written by DAVID N. AMMONS and published by . This book was released on 2019 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Susan M. Opp
Publisher : Routledge
ISBN 13 : 1351244256
Total Pages : 286 pages
Book Rating : 4.3/5 (512 download)
Download or read book Performance Measurement in Local Sustainability Policy written by Susan M. Opp and published by Routledge. This book was released on 2018-02-21 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: Local officials are responsible for a number of important tasks that have a significant impact on the quality of life of most Americans. Arguably, the policy choices made by local governments in the United States more directly impact individual well-being than do the choices made at any other level of government. From zoning decisions to the creation of parks and the maintenance of sidewalks and trails, local governments are largely responsible for direct services to the public and can provide the necessary tools and skills to create an attractive and vibrant community. And yet one area of significant importance for both individuals and for the country as a whole, local sustainability, is a relatively new policy area for many American municipalities. For example, how many local governments are adopting sustainability policies and plans? How are those initiatives performing? Without an honest and robust examination of both the effectiveness and the efficiency of local sustainability policies, the success of the entire sustainability movement in the United States is uncertain. This book provides readers with a comprehensive understanding of what constitutes local sustainability and why it matters. Focusing closely on environmental initiatives, economic development issues, and social equity concerns, each chapter offers both an account of the sustainability policies being adopted and a close exploration of the performance measurement activities of cities in that policy area. Readers are introduced to the metrics that American cities are using to measure the performance of their sustainability efforts, as well as benchmarks and comparison statistics that may be used to develop and evaluate the performance assessment efforts in their own sustainability programs. Students of public administration, urban planning, and political science – as well as public officials – will find this book useful to understand the complexity of sustainability and local government.
Author : Richard Boyle
Publisher :
ISBN 13 : 9781902448459
Total Pages : 69 pages
Book Rating : 4.4/5 (484 download)
Download or read book Performance Measurement in Local Government written by Richard Boyle and published by . This book was released on 2000 with total page 69 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Paul D. Epstein
Publisher : Van Nostrand Reinhold Company
ISBN 13 :
Total Pages : 292 pages
Book Rating : 4.3/5 (91 download)
Download or read book Using Performance Measurement in Local Government written by Paul D. Epstein and published by Van Nostrand Reinhold Company. This book was released on 1984 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Janet M. Kelly
Publisher : M.E. Sharpe
ISBN 13 : 0765630060
Total Pages : 260 pages
Book Rating : 4.7/5 (656 download)
Download or read book Performance Budgeting for State and Local Government written by Janet M. Kelly and published by M.E. Sharpe. This book was released on 2015-05-18 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a comprehensive theoretical and practical framework for informing budget decisions based on the efficiency and effectiveness of service delivery. The authors enliven the text with references to their original research and personal experiences with performance measurement, citizen satisfaction surveys, and financial management practices. This edition includes increased coverage of cost accounting procedures and of citizen participation in performance management.
Author : National Performance Management Advisory Commission
Publisher :
ISBN 13 : 9780891253037
Total Pages : 61 pages
Book Rating : 4.2/5 (53 download)
Download or read book A Performance Management Framework for State and Local Government written by National Performance Management Advisory Commission and published by . This book was released on 2010-05-01 with total page 61 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Harry P Hatry
Publisher : Rowman & Littlefield
ISBN 13 : 1493083031
Total Pages : 343 pages
Book Rating : 4.4/5 (93 download)
Download or read book Performance Measurement written by Harry P Hatry and published by Rowman & Littlefield. This book was released on 2023-10-03 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: Long before reinventing government came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This comprehensive guidebook synthesizes more than two decades of Harry Hatry's groundbreaking work. It covers every component of the performance measurement process, from identifying the program’s mission, objectives, customers, and trackable outcomes to finding the best indicators for each outcome, the sources of data, and how to collect them. Hatry explains how to select indicator breakouts and benchmarks for comparison to actual values, and describes numerous uses for performance information. Since the publication of the first edition in 1999, the use of performance measurement has exploded at all levels of U.S. government, in nonprofit agencies, and around the world. The new edition has been revised and expanded to address recent developments in the field, including the increased availability of computer technology in collecting and presenting information, the movement to use outcome data to improve services, and the quality control issues that have emerged as data collection has increased. It is an indispensable handbook for newcomers and an important resource for experienced managers looking to improve their use of outcome data.
Author : David N. Ammons
Publisher : SAGE Publications
ISBN 13 : 1452267103
Total Pages : 513 pages
Book Rating : 4.4/5 (522 download)
Download or read book Municipal Benchmarks written by David N. Ammons and published by SAGE Publications. This book was released on 2001-02-21 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: The new edition of this practical reference book gives municipal officials and citizens the benchmarking tools needed to assess and establish community standards for their operations and delivery of services. New to this edition: -Updated charts and data throughout -New chapters "Management Services," "Parking Services," "Risk Management," "Social Services," "Streets, Sidewalks, and Storm Drainage," Water and Sewer Services," "Fleet Maintenance," "Gas and Electric Services" -Expanded coverage including newly adopted performance targets and updated standards for emergency response times for fire, police, and emergency medical service.
Author : David N. Ammons
Publisher : International City/County Management Association(ICMA)
ISBN 13 : 9780873261784
Total Pages : 0 pages
Book Rating : 4.2/5 (617 download)
Download or read book Leading Performance Management in Local Government written by David N. Ammons and published by International City/County Management Association(ICMA). This book was released on 2008 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are not content to merely declare performance goals in mission statements or to rest your hopes on performance measurement to bring about change, find out how to lead an active strategy to push your organization toward improved performance. Leading Performance Management in Local Government walks you through a brief overview of performance measurement, and then delves into successful performance management practices. This collection of readings on performance measurement and management is packed with strategies and guidance from noted experts on leadership in government. Book jacket. ICMA Press is a leading publisher of books, reports, survey research, training materials, and other resources used by local government management professionals, municipal and county associations, and colleges and universities. Book jacket.
Author : International City/County Management Association
Publisher :
ISBN 13 :
Total Pages : 236 pages
Book Rating : 4.F/5 ( download)
Download or read book Accountability for Performance written by International City/County Management Association and published by . This book was released on 1995 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Gerard Dollard
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (264 download)
Download or read book Performance Measurement in Local Government written by Gerard Dollard and published by . This book was released on 2002 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : William C. Rivenbark
Publisher :
ISBN 13 : 9781560113867
Total Pages : 175 pages
Book Rating : 4.1/5 (138 download)
Download or read book A Guide to the North Carolina Local Government Performance Measurement Project written by William C. Rivenbark and published by . This book was released on 2001 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents the methods developed and used by the North Carolina Performance Measurement Project, an effort to encourage the use of performance measurement and benchmarking to produce comparable performance and cost data and to promote data use for the purpose of service or process improvement. It represents the work of local government officials in North Carolina who are committed to improving the numerous services provided by cities and counties.
Author : Stephen Goldsmith
Publisher : Brookings Institution Press
ISBN 13 : 0815732872
Total Pages : 225 pages
Book Rating : 4.8/5 (157 download)
Download or read book A New City O/S written by Stephen Goldsmith and published by Brookings Institution Press. This book was released on 2017-11-28 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Proposing an entirely new governance model to unleash innovation throughout local government At a time when trust is dropping precipitously and American government at the national level has fallen into a state of long-term, partisan-based gridlock, local government can still be effective—indeed more effective and even more responsive to the needs of its citizens. Based on decades of direct experience and years studying successful models around the world, the authors of this intriguing book propose a new operating system (O/S) for cities. Former mayor and Harvard professor Stephen Goldsmith and New York University professor Neil Kleiman suggest building on the giant leaps that have been made in technology, social engagement, and big data. Calling their approach "distributed governance," Goldsmith and Kleiman offer a model that allows public officials to mobilize new resources, surface ideas from unconventional sources, and arm employees with the information they need to become pre-emptive problem solvers. This book highlights lessons from the many innovations taking place in today's cities to show how a new O/S can create systemic transformation. For students of government, A New City O/S: The Power of Distributed Governance presents a groundbreaking strategy for rethinking the governance of cities, marking an important evolution of the current bureaucratic authority-based model dating from the 1920s. More important, the book is designed for practitioners, starting with public-sector executives, managers, and frontline workers. By weaving real-life examples into a coherent model, the authors have created a step-by-step guide for all those who would put the needs of citizens front and center. Nothing will do more to restore trust in government than solutions that work. A New City O/S: The Power of Distributed Governance puts those solutions within reach of those public officials responsible for their delivery.
Author : David N. Ammons
Publisher : M.E. Sharpe
ISBN 13 : 0765634570
Total Pages : 538 pages
Book Rating : 4.7/5 (656 download)
Download or read book Municipal Benchmarks written by David N. Ammons and published by M.E. Sharpe. This book was released on 2012-03-06 with total page 538 pages. Available in PDF, EPUB and Kindle. Book excerpt: Completely updated with new listings and statistics throughout, this comprehensive resource goes beyond the current literature on local government performance measurement and provides benchmarks on more than 40 key topics against which performance can be assessed in all areas of operation. "Ammons has assembled a remarkable volume of benchmark data for a comprehensive range of municipal government services. Municipal Benchmarks will be of considerable help for municipalities in laying the groundwork for an accountable government." - Harry Hatry, The Urban Institute "I am delighted to see that ideas for advancing our industry are alive and thriving. Ammons's collection does an incredible service to every municipal manager in the country, and perhaps the world. These benchmarks clearly set standardized ways of looking at measuring the performance of municipal service delivery." - Ted Gaebler, City Manager, Rancho Cordoba, CA (co-author of Reinventing Government)
Author : David Ammons
Publisher : Routledge
ISBN 13 : 1317464338
Total Pages : 536 pages
Book Rating : 4.3/5 (174 download)
Download or read book Municipal Benchmarks written by David Ammons and published by Routledge. This book was released on 2014-12-18 with total page 536 pages. Available in PDF, EPUB and Kindle. Book excerpt: Completely updated with new listings and statistics throughout, this comprehensive resource goes beyond the current literature on local government performance measurement and provides benchmarks on more than 40 key topics against which performance can be assessed in all areas of operation. "Ammons has assembled a remarkable volume of benchmark data for a comprehensive range of municipal government services. Municipal Benchmarks will be of considerable help for municipalities in laying the groundwork for an accountable government." - Harry Hatry, The Urban Institute "I am delighted to see that ideas for advancing our industry are alive and thriving. Ammons's collection does an incredible service to every municipal manager in the country, and perhaps the world. These benchmarks clearly set standardized ways of looking at measuring the performance of municipal service delivery." - Ted Gaebler, City Manager, Rancho Cordoba, CA (co-author of Reinventing Government)
Author : Elaine Morley
Publisher : The Urban Insitute
ISBN 13 : 9780877667001
Total Pages : 128 pages
Book Rating : 4.6/5 (67 download)
Download or read book Comparative Performance Measurement written by Elaine Morley and published by The Urban Insitute. This book was released on 2001 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Topics covered include scope of CPM, preparing for data collection, reporting and using CPM information.
