Performance Measurement and Theory

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1351814206
Total Pages : 408 pages
Book Rating : 4.3/5 (518 download)

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Book Synopsis Performance Measurement and Theory by : Frank Landy

Download or read book Performance Measurement and Theory written by Frank Landy and published by Taylor & Francis. This book was released on 2017-06-26 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this volume, first published in 1983, the editors aim to achieve an understanding of performance from a variety of theoretical perspectives. The papers in this volume will not only spur further research, but will also provide an opportunity for some careful considerations of how performance is measured in various applied settings. The book is divided into four major areas; intraindividual issues, interdividual/organizational dynamics, methodology, and philosophies. This title will be of interest to students of business studies, psychology and human resource management.

Business Performance Measurement

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Publisher : Cambridge University Press
ISBN 13 : 9780521803427
Total Pages : 386 pages
Book Rating : 4.8/5 (34 download)

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Book Synopsis Business Performance Measurement by : Andy Neely

Download or read book Business Performance Measurement written by Andy Neely and published by Cambridge University Press. This book was released on 2002-03-07 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: A multidisciplinary book on performance measurement that will appeal to students, researchers and managers.

Designing Performance Measurement Systems

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Publisher : Springer
ISBN 13 : 3030011925
Total Pages : 220 pages
Book Rating : 4.0/5 (3 download)

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Book Synopsis Designing Performance Measurement Systems by : Fiorenzo Franceschini

Download or read book Designing Performance Measurement Systems written by Fiorenzo Franceschini and published by Springer. This book was released on 2018-11-23 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Given our rapidly changing world, companies are virtually forced to engage in continuous performance monitoring. Though Key Performance Indicators (KPIs) may at times seem to be the real driving force behind social systems, economies and organizations, they can also have far-reaching normative effects, which can modify organizational behavior and influence key decisions – even to the point that organizations themselves tend to become what they measure! Selecting the right performance indicators is hardly a simple undertaking. This book describes in detail the main characteristics of performance measurement systems and summarizes practical methods for defining KPIs, combining theoretical and practical aspects. These descriptions are supported by a wealth of practical examples. The book is intended for all academics, professionals and consultants involved in the analysis and management of KPIs.

Performance Measurement

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Author :
Publisher : Routledge
ISBN 13 : 1317462890
Total Pages : 209 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Performance Measurement by : Patria de Lancer Julnes

Download or read book Performance Measurement written by Patria de Lancer Julnes and published by Routledge. This book was released on 2014-12-18 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume in the "ASPA Classics" series compiles the most influential contributions to the theory and practice of performance measurement that have been published in various journals affiliated with the American Society for Public Administration. The book includes major sections of original text along with the readings, and provides students and practitioners with a handy reference source for theory development and practice improvement in performance measurement. The coverage is broad, including methods and techniques for developing effective performance measurement systems, building performance-based management systems, and sustaining performance-based budgeting. The articles are all classics in the field that have endured the test of time and are considered 'must reads' on performance measurement.

Team Performance Assessment and Measurement

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Publisher : Psychology Press
ISBN 13 : 1135693293
Total Pages : 420 pages
Book Rating : 4.1/5 (356 download)

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Book Synopsis Team Performance Assessment and Measurement by : Michael T. Brannick

Download or read book Team Performance Assessment and Measurement written by Michael T. Brannick and published by Psychology Press. This book was released on 1997-06-01 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book began at a conference on team performance measurement held at the University of South Florida. Several participants at the conference felt that a book on team performance measurement would be of interest to a broader audience, and they began looking for authors in diverse disciplines. Some of the chapters in this book closely follow material presented at the conference. Many others report work that was done subsequently or was done by authors not present at the conference. The result is a book rich in its diversity of approaches to measurement and which contains illustrations of many different teams. This book is the first of its kind to bring together a collection of scholars and practitioners focusing solely on the problem of team performance measurement. Although much has been written about team and group effectiveness, little theoretical and empirical progress has been made in the measurement of team processes and outcomes. The book represents a major step forward both theoretically and empirically. Section 1 provides a rich theoretical basis for measurement, including designing measures to be used in team training, measures of shared mental models, and measures of team workload. Section 2 addresses methodological developments and issues, including the design and validation of simulations, surveys, and observer checklists. It also deals with issues such as the consistency of team performance and task and level of analysis issues. Section 3 provides applications and illustrations of team performance measures in such teams as nuclear power control room operators, theater technical crews, and aircraft cockpit crews. Section 4 offers guidance for anyone interested in developing their own measures of team performance. There are both theoretical and practical reasons for the current interest in teams. Psychological research interest in groups and teams has returned and is now a thriving area. Self-managed work groups and semi-autonomous work groups have become increasingly common in industry, so there is an increased interest in team functioning from a practical standpoint. This volume's purpose is to describe recent advances in the measurement of team performance, both process and outcome. Several of the chapters provide recommendations on how, when, and why to measure aspects of teams. In addition to describing what is currently known, the book also discusses what remains to be known and what needs to be done next. The book is intended primarily for those interested in research about team processes and outcomes--researchers and academics who possess a basic understanding of statistics and psychometrics. The bulk of research reported has applied aims which provide much practical information, such as how to design simulations, rating forms, and dimensions of team performance useful for feedback to many kinds of teams. In addition, there are examples from several different kinds of teams, including aircrews, nuclear power plant operators, hospital workers, ship combat information center groups, and theater technicians. Therefore the book should be useful to people who want to design measures to evaluate teams.

Program Evaluation and Performance Measurement

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Author :
Publisher : SAGE Publications
ISBN 13 : 145228959X
Total Pages : 561 pages
Book Rating : 4.4/5 (522 download)

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Book Synopsis Program Evaluation and Performance Measurement by : James C. McDavid

Download or read book Program Evaluation and Performance Measurement written by James C. McDavid and published by SAGE Publications. This book was released on 2012-10-25 with total page 561 pages. Available in PDF, EPUB and Kindle. Book excerpt: Program Evaluation and Performance Measurement: An Introduction to Practice, Second Edition offers an accessible, practical introduction to program evaluation and performance measurement for public and non-profit organizations, and has been extensively updated since the first edition. Using examples, it covers topics in a detailed fashion, making it a useful guide for students as well as practitioners who are participating in program evaluations or constructing and implementing performance measurement systems. Authors James C. McDavid, Irene Huse, and Laura R. L. Hawthorn guide readers through conducting quantitative and qualitative program evaluations, needs assessments, cost-benefit and cost-effectiveness analyses, as well as constructing, implementing and using performance measurement systems. The importance of professional judgment is highlighted throughout the book as an intrinsic feature of evaluation practice.

Operational Performance Measurement

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Publisher : CRC Press
ISBN 13 : 9781420049053
Total Pages : 268 pages
Book Rating : 4.0/5 (49 download)

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Book Synopsis Operational Performance Measurement by : Wilfred Kaydos

Download or read book Operational Performance Measurement written by Wilfred Kaydos and published by CRC Press. This book was released on 2020-10-28 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mention the phrase "bottom line," and the immediate thought tends to focus on a company's financial performance. Think again! There's an equally important factor that carries tremendous impact on that final total: operational performance measures. Implementation of a performance improvement program can significantly improve a company's bottom line. Operational Performance Measurement: Increasing Total Productivity shows the way-featuring a new integrated theory of performance measurement, with a never-before-published measurement model that's applicable to any business activity. Practical procedures and guidelines directly identify the variables that should be measured; guidelines to develop measurement systems; and how to analyze, interpret, and use performance methods effectively. Numerous diagrams, tables and examples make the principles and procedures easy to understand and implement. While this performance measurement approach is simplicity itself, be prepared for powerful results! Managers can put the theory into action right away- giving them better control, improved performance, increased personal productivity-and an easier day at work! Operations, finance, administration and quality managers alike will find there's so much to gain when they're Operational Performance Measurement: Increasing Total Productivity ... and a better bottom line is just the beginning!

Performance Measurement

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Publisher : Rowman & Littlefield
ISBN 13 : 1493083031
Total Pages : 343 pages
Book Rating : 4.4/5 (93 download)

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Book Synopsis Performance Measurement by : Harry P Hatry

Download or read book Performance Measurement written by Harry P Hatry and published by Rowman & Littlefield. This book was released on 2023-10-03 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: Long before reinventing government came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This comprehensive guidebook synthesizes more than two decades of Harry Hatry's groundbreaking work. It covers every component of the performance measurement process, from identifying the program’s mission, objectives, customers, and trackable outcomes to finding the best indicators for each outcome, the sources of data, and how to collect them. Hatry explains how to select indicator breakouts and benchmarks for comparison to actual values, and describes numerous uses for performance information. Since the publication of the first edition in 1999, the use of performance measurement has exploded at all levels of U.S. government, in nonprofit agencies, and around the world. The new edition has been revised and expanded to address recent developments in the field, including the increased availability of computer technology in collecting and presenting information, the movement to use outcome data to improve services, and the quality control issues that have emerged as data collection has increased. It is an indispensable handbook for newcomers and an important resource for experienced managers looking to improve their use of outcome data.

Business Performance Measurement and Management

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 3642048005
Total Pages : 373 pages
Book Rating : 4.6/5 (42 download)

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Book Synopsis Business Performance Measurement and Management by : Paolo Taticchi

Download or read book Business Performance Measurement and Management written by Paolo Taticchi and published by Springer Science & Business Media. This book was released on 2010-01-22 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles’ acclaimed "Performance Measurement Manifesto (1991)" this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on "Perspectives of Business Performance Management" this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.

Modeling Performance Measurement

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Publisher : Springer Science & Business Media
ISBN 13 : 0387241388
Total Pages : 417 pages
Book Rating : 4.3/5 (872 download)

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Book Synopsis Modeling Performance Measurement by : Wade D. Cook

Download or read book Modeling Performance Measurement written by Wade D. Cook and published by Springer Science & Business Media. This book was released on 2006-06-03 with total page 417 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume addresses advanced DEA methodology and techniques developed for modeling unique new performance evaluation issues. Many numerical examples, real management cases and verbal descriptions make it very valuable for researchers and practitioners.

Measuring Museum Impact and Performance

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Publisher : Rowman & Littlefield
ISBN 13 : 1442263318
Total Pages : 187 pages
Book Rating : 4.4/5 (422 download)

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Book Synopsis Measuring Museum Impact and Performance by : John W. Jacobsen

Download or read book Measuring Museum Impact and Performance written by John W. Jacobsen and published by Rowman & Littlefield. This book was released on 2016-03-15 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on extensive research and decades of experience, museum analyst and planner John W. Jacobsen provides both the theoretical underpinnings and the operational pragmatics of measuring any museum's intentional impact and performance by using 1,025 indicators drawn from 51 expert sources. Measuring Museum Impact and Performance: Theory and Practice provides museum professionals internationally with a clear, very open process that will improve their museum's value and performance by selecting indicators that monitor whether they are realizing their desired public, private, personal and institutional values. The book is not prescriptive, but liberating, as the framework recognizes that each museum needs to decide on its own purposes and priorities. The book is organized in two parts: "Part 1: Theory" is scholarly and builds on the museum field’s rich literature; and "Part 2: Practice" provides step-by-step methods for any museum to set up its own dashboard of prioritized impact and performance indicators. Substantive attachments include: the list of the 51 source documents for the MIIP indicators; definitions of terms and data fields; a long list of precedented museum impacts; measurement formulas and worksheet templates, filled in for a sample museum; and the MIIP 1.0 database available online. Readers will get the following benefits: A literature review of prior work on measuring museum value An analysis of eleven well-established evaluation frameworks that synthesize into a revolutionary, yet practical, Museum Theory of Action A robust and searchable menu of 1,025 existing and aspirational indicators (the MIIP 1.0 database) that you can use to start your own selection An analysis of the MIIP database using the Theory of Action that reveals 14 areas of potential museum impacts and benefits A process to select and prioritize your museum’s intentional purposes and desired impacts A process to determine, measure and compare your museum’s key performance indicators (KPIs) A process to set-up and conduct peer museum comparisons Procedures and examples of how to capture and report data used in your selected indicators Principles for using indicator data to inform museum management decisions

Performance Measurement

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Author :
Publisher : Psychology Press
ISBN 13 : 1317824547
Total Pages : 380 pages
Book Rating : 4.3/5 (178 download)

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Book Synopsis Performance Measurement by : Winston Bennett

Download or read book Performance Measurement written by Winston Bennett and published by Psychology Press. This book was released on 2014-02-04 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the course of the past few years, teaching, research, and practice has underscored the importance of performance measurement and criterion development as topics of great interest, considerable debate, and some misunderstanding. It has also become clear that the field needs to address a compendium of research, applications, and issues. Performance Measurement: Current Perspectives and Future Challenges brings together internationally recognized leaders in the field and each examines the subject matter in a way that has never been done--focusing on the dynamic nature of work and the tremendous demands being placed on assessment and measurement as core organizational activities. It also uniquely uses their expertise to provide critical pointers to not only the practical implications of work in the field, but also to the new and continuing issues to be addressed and research to be conducted. The book will be useful to both scientists and practitioners.

Performance Measurement and Incentive Systems in Purchasing

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Publisher : Springer Science & Business Media
ISBN 13 : 3642384390
Total Pages : 192 pages
Book Rating : 4.6/5 (423 download)

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Book Synopsis Performance Measurement and Incentive Systems in Purchasing by : Erik Hofmann

Download or read book Performance Measurement and Incentive Systems in Purchasing written by Erik Hofmann and published by Springer Science & Business Media. This book was released on 2013-10-01 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years, purchasing performance measurement have steadily gained in importance in theory and practice. Yet, in many cases, the focus still remains on cost items, especially savings. Moreover, reported performance ratios in purchasing are frequently called into question in terms of their amount and efficacy. Most of the time, there is no tie-in at all with staff compensations. To meet these and other challenges, this book presents a holistic approach for purchasing performance measurement and the incentive systems associated with it. The following topics are dealt with in detail: • Purchasing performance measurement on the level of commodity groups and the procurement organization • Supplier evaluation and performance measurement on the level of the buyer-supplier relationship • Comprehensive systems for purchasing performance measurement, such as the procurement value added and the purchasing balanced scorecard • Performance-oriented incentive systems and bonus payments for buyers, procurement organizations and suppliers Readers are thus provided with comprehensive guidelines for the implementation and realization of sustained performance measurement and incentivization in purchasing.

Measurement Theory in Action

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Author :
Publisher : Routledge
ISBN 13 : 1317970888
Total Pages : 419 pages
Book Rating : 4.3/5 (179 download)

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Book Synopsis Measurement Theory in Action by : Kenneth S Shultz

Download or read book Measurement Theory in Action written by Kenneth S Shultz and published by Routledge. This book was released on 2013-11-20 with total page 419 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book helps readers apply testing and measurement theories. Featuring 22 self-standing modules, instructors can pick and choose the ones that are most appropriate for their course. Each module features an overview of a measurement issue and a step-by-step application of that theory. Best practices provide recommendations for ensuring the appropriate application of the theory. Practical questions help students assess their understanding of the topic while the examples allow them to apply the material using real data. Two cases in each module depict typical dilemmas faced when applying measurement theory followed by Questions to Ponder to encourage critical examination of the issues noted in the cases. Each module contains exercises some of which require no computer access while others involve the use of SPSS to solve the problem. The book’s website houses the accompanying data sets and more. The book also features suggested readings, a glossary of the key terms, and a continuing exercise that incorporates many of the steps in the development of a measure of typical performance. Updated throughout to reflect recent changes in the field, the new edition also features: --A new co-author, Michael Zickar, who updated the advanced topics and added the new module on generalizability theory (Module 22). -Expanded coverage of reliability (Modules 5 & 6) and exploratory and confirmatory factor analysis (Modules 18 & 19) to help readers interpret results presented in journal articles. -Expanded Web Resources, Instructors will now find: suggested answers to the book’s questions and exercises; detailed worked solutions to the exercises; and PowerPoint slides. Students and instructors can access the SPSS data sets; additional exercises; the glossary; and website references that are helpful in understanding psychometric concepts. Part 1 provides an introduction to measurement theory and specs for scaling and testing and a review of statistics. Part 2 then progresses through practical issues related to text reliability, validation, meta-analysis and bias. Part 3 reviews practical issues related to text construction such as the development of measures of maximal performance, CTT item analysis, test scoring, developing measures of typical performance, and issues related to response styles and guessing. The book concludes with advanced topics such as multiple regression, exploratory and confirmatory factor analysis, item response theory (IRT), IRT applications including computer adaptive testing and differential item functioning, and generalizability theory. Ideal as a text for any psychometrics, testing and measurement, or multivariate statistics course taught in psychology, education, marketing and management, professional researchers in need of a quick refresher on applying measurement theory will also find this an invaluable reference.

Business Performance Measurement

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Publisher :
ISBN 13 : 9780511377877
Total Pages : 511 pages
Book Rating : 4.3/5 (778 download)

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Book Synopsis Business Performance Measurement by : Andy D. Neely

Download or read book Business Performance Measurement written by Andy D. Neely and published by . This book was released on 2007 with total page 511 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing together contributions from leading thinkers around the world, this 2007 book reviews developments in the theory and practice of performance measurement and management. Significantly updated and modified from the first edition, the book includes ten additional chapters which review performance measurement from the perspectives of accounting, marketing, operations, public services and supply-chain management. In addition to these functional analyses the book explores performance measurement frameworks and methodologies, practicalities and challenges, and enduring questions and issues. Edited by one of the world's leading experts on performance measurement and management, Business Performance Measurement will be of interest to graduate students, managers and researchers who wish to understand more about the theory and practice of performance measurement and management.

Management by Measurement

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Publisher : Springer Science & Business Media
ISBN 13 : 3540732128
Total Pages : 250 pages
Book Rating : 4.5/5 (47 download)

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Book Synopsis Management by Measurement by : Fiorenzo Franceschini

Download or read book Management by Measurement written by Fiorenzo Franceschini and published by Springer Science & Business Media. This book was released on 2007-08-13 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies are what they measure and the selection of good performance indicators is not an easy process. This monograph suggests how to identify indicators that achieve a balance in these effects and enhance long-term profitability. It focuses on the designing of a Performance Measurement System (PMS).

Measurement Theory in Action

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Publisher : Routledge
ISBN 13 : 1000287939
Total Pages : 435 pages
Book Rating : 4.0/5 (2 download)

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Book Synopsis Measurement Theory in Action by : Kenneth S Shultz

Download or read book Measurement Theory in Action written by Kenneth S Shultz and published by Routledge. This book was released on 2020-12-29 with total page 435 pages. Available in PDF, EPUB and Kindle. Book excerpt: -Helps readers apply testing and measurement theories they learn in courses on psychometrics, testing and measurement and/or multivariate statistics taught in psychology, education, marketing and management. -With 22 self-standing modules instructors can pick and choose the ones that are most appropriate for their course. -Each module features an overview of a measurement issue, a step-by-step application of that theory, and two cases which depict typical dilemmas faced when applying measurement theory followed by Questions to Ponder to encourage critical examination of the issues noted in the cases. -Best practices provide recommendations for ensuring the appropriate application of the theory. -Practical questions help students assess their understanding of the topic while the examples allow them to apply the material using real data. -Each module contains exercises some of which require no computer access while others involve the use of SPSS to solve the problem and a continuing exercise incorporates many of the steps in the development of a measure of typical performance. -Recent changes in understanding measurement, with over 50 new and updated references -Explanations of why each chapter, article, or book in each module’s Further Readings section is recommended -Instructors will find suggested answers to the book’s questions and exercises; detailed solutions to the exercises; test bank with 10 multiple choice and 5 short answer questions for each module; and PowerPoint slides. Students and instructors can access SPSS data sets; additional exercises; the glossary; and additional information helpful in understanding psychometric concepts.