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Outsourcing Technical Writing
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Book Synopsis Outsourcing Technical Writing by : Barry Saiff
Download or read book Outsourcing Technical Writing written by Barry Saiff and published by XML Press. This book was released on 2018-10-19 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing stirs strong emotions. Employees associate it with layoffs, reduced quality, and plummeting morale. Managers often don't understand the potential, thinking either that it will reduce their costs by large amounts or that it will make them obsolete, too. The truth is that, when done correctly, outsourcing often does not lead to layoffs, can lead to increased quality, and can even boost morale. Although the inflated savings that some managers have been led to believe are untrue (outsourcing can rarely, if ever, reduce content development costs by more than 60 percent), outsourcing can still be a win for both a company and its employees.Outsourcing Technical Writing: A Primer provides a comprehensive introduction to outsourcing technical writing. Barry Saiff, who has had extensive experience with outsourced content development, provides a roadmap for outsourcing success along with cases studies, a sample outsourcing agreement, and a sample plan. He also connects the success of outsourcing with management excellence and process maturity.
Book Synopsis Technical Writing Management by : Steven A. Schwarzman
Download or read book Technical Writing Management written by Steven A. Schwarzman and published by Createspace Independent Publishing Platform. This book was released on 2011-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide to managing technical writing projects and tech writing departments, covering hiring, evaluation, management, internal and external customer relations, estimating and tracking tech writing projects, running a tech writing business as a solo contractor or as a manager, selling writing services, contracts and work orders, outsourcing, technical training development & delivery, and more.From the Introduction:"There are many books available on the techniques of technical writing, primarily for beginners and practitioners of tech writing. But there are very few books on how to manage the technical writing group in a company or how to manage a technical writing business (whether you're on your own as a freelancer or you have writers working for you). If you are a tech writer who manages other writers, or if you are a non-writer who manages writers, this book is for you.The sections on managing tech writing projects show a methodology specific to technical documentation. If you want to learn general management and project management techniques-and you should-that information already exists. What this book aims for is to provide you as a manager of technical writing with the specifics that you won't easily find elsewhere.Secondarily, this book aims to give new managers, and future managers, a leg up on how to actually run a technical publications group, based on some 20 years of experience in the field.There are different situations in which someone becomes a manager of a technical publications group. Sometimes a writer grows into the role within a company as the department grows, sometimes tech writers are subsumed under some other group - I've seen writers belonging to support, testing, marketing, and infrastructure groups - and the person in charge of technical writing in the company isn't actually a writer and may never have been one.Tech writers who set up their own freelance business have their own specific needs: not only are they the managers, they're also the writers. Finally, owners or managers of tech writing agencies, whether or not they are writers themselves, have business issues specific to a tech writing business to consider."Contents:Chapter 1 Introduction* A guide for technical writing managers* Writers who become managers* Managers who are not tech writers* Freelance tech writers* Tech writing agency owners* What's in this bookChapter 2 Tech writing for managers* A quick intro to technical writing* Technical editing* Technical writing and product management* Tech writing and debugging* What skills do technical writers need?Chapter 3 How to hire tech writers* Establish the requirements* Evaluate the resumes* Interview the writers* Review the samples* Give a test* Tech writers with non-tech writing experienceChapter 4 Managing a tech writing group* The role of tech writers in a corporate environment* The documentation team* Define standards* Distribute the work in your team* Involve the writers* Build teams* Monitor the work and communications* Evaluate the writers* Client relations* Communicating with other groups in your organization* Corporate tech writing* Re-use, repurposing, and content management systemsChapter 5 Estimating, tracking, and managing tech writing projects* Determine the project scope* Estimates and schedules* Assemble the team* Provide resources and leadership* Working with outsourced writers or outsourced SMEs* Track and report* Deliver the project* Evaluate the projectChapter 6 Running a tech writing business* Finding jobs* Marketing yourself as a freelance tech writer* Other marketing avenues* Managing your clientsChapter 7 Managing technical training* How to do tech training* Training program components* Training needs analysis* Training development* Training delivery* Training delivery management* Training program communication* Training budget* Set the tone: fun exploration* Training evaluation
Book Synopsis Outsourcing Technical Communication by : Barry Thatcher
Download or read book Outsourcing Technical Communication written by Barry Thatcher and published by Routledge. This book was released on 2017-03-02 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the impact of outsourcing on the field of technical communication. Aided by new technologies and driven by global market structures, technical communication products that were once developed in the United States or Western Europe are now being developed in Asia, Eastern Europe, and other parts of the world. If technical communication follows other fields, such as information technologies, electronics manufacturing, and even textiles, this 'outsourcing' of technical communication products and jobs will surely influence our profession-but how? What kinds of jobs will remain in the United States? Which jobs are more efficiently handled outside the United States? How can U.S. technical communicators develop a 'comparative advantage' in the global economy? How can collaboration and joint development of information products be managed? What are the ethical, cultural, social, and economic dilemmas created by outsourcing?This collection is designed as a theory/practice book that addresses the needs of graduate students, faculty, and technical communicators who want to teach, practice, or conduct research in this area. It addresses technical communications and outsourcing in six different parts of the world, including the United States. It also explores issues of curriculum, project management, legal considerations, and intercultural communication problems.This title is suitable for: Technical communication professionals in academia and industry; managers, researchers, and teachers of documentation projects who are involved in offshore outsourcing situations and need to find best practices, strategies, or recommendations for being successful; technical writers (freelancers and corporate employees) working with international partners interested in how outsourcing can affect the future of their profession; non-U.S. writers working in outsourcing projects looking to perform satisfactorily in their jobs; undergraduate and graduate professors in universities and community colleges teaching courses in publications management, information design, international communication, and technical writing, and students enrolled in those courses; teachers and students in rhetorical theory and professional communication pedagogy courses; ESL (English as a second language) and ESP (English for specific purposes) readers.
Book Synopsis Technical Writing 101 by : Alan S. Pringle
Download or read book Technical Writing 101 written by Alan S. Pringle and published by Scriptorium Publishing. This book was released on 2003 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis GRASPED Outsourcing - Writing Services by : Steven Brough
Download or read book GRASPED Outsourcing - Writing Services written by Steven Brough and published by GRASPED Digital. This book was released on 2024-02-23 with total page 53 pages. Available in PDF, EPUB and Kindle. Book excerpt: Welcome to a transformative journey tailored for solopreneurs eager to enhance their business through the strategic outsourcing of writing services. This guide provides a systematic approach to identify, plan, and manage outsourcing projects specifically tailored for writing tasks. By embracing the strategies outlined within these pages, solopreneurs will gain the confidence to navigate the complexities of outsourcing, thereby unlocking new levels of productivity and business growth. This guidebook is meticulously crafted to unveil the intricacies of writing projects, accentuating the pivotal role of proficient writers. Featuring 10 exemplary projects, each complemented by its project planning and management guide, this resource is indispensable for those seeking to elevate their proficiency in managing and executing writing projects successfully through outsourcing. Each project undergoes meticulous examination, providing readers with detailed guides covering every facet of project planning and management specific to writing tasks. This systematic approach fosters a deep understanding of the tasks and responsibilities integral to writing projects, highlighting the diverse and nuanced nature of these creative endeavors. The book delves into the unique challenges and tasks inherent in writing projects, shedding light on the indispensable role of writers in these domains. It showcases the spectrum of responsibilities these experts undertake, demonstrating their crucial contribution to the successful implementation and execution of projects. Acknowledging the pragmatic needs of its audience, the guidebook integrates custom planning sheets meticulously designed to streamline the organization and management of writing projects. Informed by the strategies and examples within, these tools empower readers to effectively apply their newfound knowledge to their writing endeavors. For solopreneurs, this guidebook is an invaluable resource. With its exhaustive project examples and adaptable planning tools, it equips professionals to attain excellence in project planning and execution. This not only enhances personal development and efficiency but also amplifies their contribution to the success and growth of their ventures in the dynamic landscape of writing services.
Book Synopsis Microsoft Manual of Style by : Microsoft Corporation
Download or read book Microsoft Manual of Style written by Microsoft Corporation and published by Pearson Education. This book was released on 2012-01-15 with total page 823 pages. Available in PDF, EPUB and Kindle. Book excerpt: Maximize the impact and precision of your message! Now in its fourth edition, the Microsoft Manual of Style provides essential guidance to content creators, journalists, technical writers, editors, and everyone else who writes about computer technology. Direct from the Editorial Style Board at Microsoft—you get a comprehensive glossary of both general technology terms and those specific to Microsoft; clear, concise usage and style guidelines with helpful examples and alternatives; guidance on grammar, tone, and voice; and best practices for writing content for the web, optimizing for accessibility, and communicating to a worldwide audience. Fully updated and optimized for ease of use, the Microsoft Manual of Style is designed to help you communicate clearly, consistently, and accurately about technical topics—across a range of audiences and media.
Book Synopsis The Insider's Guide to Technical Writing by : Krista Van Laan
Download or read book The Insider's Guide to Technical Writing written by Krista Van Laan and published by XML Press. This book was released on 2012-05-15 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every complex product needs to be explained to its users, and technical writers, also known as technical communicators, are the ones who do that job. A growing field, technical writing requires multiple skills, including an understanding of technology, writing ability, and great people skills. Whether you're thinking of becoming a technical writer, just starting out, or you've been working for a while and feel the need to take your skills to the next level, The Insider's Guide to Technical Writing can help you be a successful technical writer and build a satisfying career. Inside the Book Is This Job for Me? What does it take to be a technical writer? Building the Foundation: What skills and tools do you need to get started? The Best Laid Plans: How do you create a schedule that won’t make you go crazy? How do you manage different development processes, including Agile methodologies? On the Job: What does it take to walk into a job and be productive right away? The Tech Writer Toolkit: How do you create style guides, indexes, templates and layouts? How do you manage localization and translation and all the other non-writing parts of the job? I Love My Job: How do you handle the ups and downs of being a technical writer? Appendixes: References to websites, books, and other resources to keep you learning. Index
Book Synopsis The Best Software Writing I by : Avram Joel Spolsky
Download or read book The Best Software Writing I written by Avram Joel Spolsky and published by Apress. This book was released on 2006-11-30 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: * Will appeal to the same (large) audience as Joel on Software * Contains exclusive commentary by Joel * Lots of free publicity both because of Joel’s influence in the community and the influence of the contributors
Download or read book Outsource It! written by Nick Krym and published by . This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you need to expand your business but not your budget, if your group has an intense but short-term project, if you don't have the skill set to get a job done-it's time to think about outsourcing. Starting from the first step (should you outsource part of your tech work?) to the last (how can you protect your intellectual property?), you'll learn everything about setting up projects overseas. Sending your prized assets halfway around the world-or halfway around the country-takes a lot of courage for technical leads accustomed to doing things themselves. This book is full of real-life examples that show you how outsourcing really works. Learn how to choose your outsourcing destination by defining selection criteria tables and applying weights to them. You'll see how to pick the right vendor and understand why recommendations aren't the right way to do it. Then calculate the quality of the code your offshore developers turn in. You'll find out how to adjust your waterfall or agile project for an overseas team, and you'll see why outsourcing QA is not always the prudent approach. Your offshore team will never be as productive as your local team-you'll learn why that doesn't always matter. Finally, you'll discover how much money you'll spend to outsource and how much you can save-which is sometimes more than you'd think and less than you'd like. Written by an expert who's seen it all, Outsource It! will help you avoid mistakes and give you the confidence and the skills to take your project wherever it needs to go.
Book Synopsis Web-Based and Traditional Outsourcing by : Vivek Sharma
Download or read book Web-Based and Traditional Outsourcing written by Vivek Sharma and published by CRC Press. This book was released on 2016-04-19 with total page 451 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's increasingly competitive business environment, organizations must be able to adapt to the ever-changing business landscape where traditional business concepts no longer ensure success. The future will be driven by value and competing ideas-creating an environment where old alignments and equations will be replaced by a global network of
Book Synopsis Offshoring Information Technology by : Erran Carmel
Download or read book Offshoring Information Technology written by Erran Carmel and published by Cambridge University Press. This book was released on 2005-05-12 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: The decision to source software development to an overseas firm (offshoring) is looked at frequently in simple economic terms - it's cheaper, and skilled labor is easier to find. In practice, however, offshoring is fraught with difficulties. As well as the considerable challenge of controlling projects at a distance, there are differences in culture, language, business methods, politics, and many other issues to contend with. Nevertheless, as many firms have discovered, the benefits of getting it right are too great to ignore. This book explains everything you need to know to put offshoring into practice, avoid the pitfalls, and develop effective working relationships. It covers a comprehensive range of the important offshoring issues: from ROI to strategy, from SLA to culture, from country comparisons to provider marketing. Written for CTOs, CIOs, consultants, and other IT executives, this book is also an excellent introduction to sourcing for business students.
Book Synopsis Technical Writing 101: A Real-World Guide to Planning and Writing Technical Content (Third Edition) by : Alan S. Pringle
Download or read book Technical Writing 101: A Real-World Guide to Planning and Writing Technical Content (Third Edition) written by Alan S. Pringle and published by Scriptorium Publishing. This book was released on 2009-05 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Technical Writing For Dummies by : Sheryl Lindsell-Roberts
Download or read book Technical Writing For Dummies written by Sheryl Lindsell-Roberts and published by John Wiley & Sons. This book was released on 2011-04-27 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete and friendly guide to technical writing! Let’s face it, a lot of technical documentation reads as if it had been translated into English from Venutian by a native speaker of gibberish. Which is annoying for you and expensive for the manufacturer who pays with alienated customers and soaring technical support costs. That’s why good technical writers are in such big demand worldwide. Now, Technical Writing For Dummies arms you with the skills you need to cash in on that demand. Whether you’re contemplating a career as a technical writer, or you just got tapped for a technical writing project, this friendly guide is your ticket to getting your tech writing skills up to snuff. It shows you step-by-step how to: Research and organize information for your documents Plan your project in a technical brief Fine-tune and polish your writing Work collaboratively with your reviewers Create great user manuals, awesome abstracts, and more Write first-rate electronic documentation Write computer- and Web-based training courses Discover how to write energized technical documents that have the impact you want on your readers. Wordsmith Sheryl Lindsell-Roberts covers all the bases, including: All about the red-hot market for technical writing and how to get work as a technical writer The ABCs of creating a strong technical document, including preparing a production schedule, brainstorming, outlining, drafting, editing, rewriting, testing, presentation, and more Types of technical documents, including user manuals, abstracts, spec sheets, evaluation forms and questionnaires, executive summaries, and presentations Writing for the Internet—covers doing research online, creating multimedia documents, developing computer-based training and Web-based training, and writing online help Combining examples, practical advice, and priceless insider tips on how to write whiz-bang technical documents, Technical Writing For Dummies is an indispensable resource for newcomers to technical writing and pros looking for new ideas to advance their careers.
Book Synopsis Connecting People with Technology by : George Hayhoe
Download or read book Connecting People with Technology written by George Hayhoe and published by Routledge. This book was released on 2020-11-25 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores five important areas where technology affects society, and suggests ways in which human communication can facilitate the use of that technology.Usability has become a foundational discipline in technical and professional communication that grows out of our rhetorical roots, which emphasize purpose and audience. As our appreciation of audience has grown beyond engineers and scientists to lay users of technology, our appreciation of the diversity of those audiences in terms of age, geography, and other factors has similarly expanded.We are also coming to grips with what Thomas Friedman calls the 'flat world,' a paradigm that influences how we communicate with members of other cultures and speakers of other languages. And because most of the flatteners are either technologies themselves or technology-driven, technical and professional communicators need to leverage these technologies to serve global audiences.Similarly, we are inundated with information about world crises involving health and safety issues. These crises are driven by the effects of terrorism, the aging population, HIV/AIDS, and both human-made and natural disasters. These issues are becoming more visible because they are literally matters of life and death. Furthermore, they are of special concern to audiences that technical and professional communicators have little experience targeting - the shapers of public policy, seniors, adolescents, and those affected by disaster.Biotechnology is another area that has provided new roles for technical and professional communicators. We are only beginning to understand how to communicate the science accurately without either deceiving or panicking our audience. We need to develop a more sophisticated understanding of how communication can shape reactions to biotechnology developments. Confronting this complex network of issues, we're challenged to fashion both our message and the audience's perceptions ethically.Finally, today's corporate environment is being shaped by technology and the global nature of business. Technical and professional communicators can play a role in capturing and managing knowledge, in using technology effectively in the virtual workplace, and in understanding how language shapes organizational culture.
Book Synopsis Ethics in IT Outsourcing by : Tandy Gold
Download or read book Ethics in IT Outsourcing written by Tandy Gold and published by CRC Press. This book was released on 2016-04-19 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: In IT divisions and organizations, the need to execute in a competitive and complex technical environment while demonstrating personal integrity can be a significant personal and organizational challenge. Supplying concrete guidelines for those at an ethical crossroads, Ethics in IT Outsourcing explores the complex challenges of aligning IT outsour
Book Synopsis The Profession and Practice of Technical Communication by : Yvonne Cleary
Download or read book The Profession and Practice of Technical Communication written by Yvonne Cleary and published by Taylor & Francis. This book was released on 2021-07-29 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical, research-based overview of careers in technical communication featuring narratives from working professionals in a range of careers and international contexts Technical communication is a diverse, growing, and rapidly changing field, and an up-to-date guide to careers will be useful for students and junior professionals in the US and Europe Competing books on technical communication careers are outdated and do not include non-US contexts; this book contains current research and practitioner narratives that most closely examine careers as they operate today
Book Synopsis Technical Writing One Hundred One by : Alan S. Pringle
Download or read book Technical Writing One Hundred One written by Alan S. Pringle and published by Lulu.com. This book was released on 2009 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: Details the skills you need as a technical writer to create both printed and online content. This valuable reference describes the entire development process-planning, writing, visual design, editing, indexing, and production. You also get tips on how to write information that is more easily translated into other languages. You'll learn about the importance of following templates and about how structured authoring environments based on Extensible Markup Language (XML) streamline the content development process. This updated third edition features new information on the Darwin Information Typing Architecture (DITA) standard for structured authoring, and it explains the impact of Web 2.0 technologies-blogs, wikis, and forums-on technical communication.
