Online Student Ratings Of Instruction

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Online Student Ratings of Instruction

Author : D. Lynn Sorenson
Publisher : John Wiley & Sons
ISBN 13 : 1118216598
Total Pages : 138 pages
Book Rating : 4.1/5 (182 download)

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Book Synopsis Online Student Ratings of Instruction by : D. Lynn Sorenson

Download or read book Online Student Ratings of Instruction written by D. Lynn Sorenson and published by John Wiley & Sons. This book was released on 2011-09-28 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume examines the development and growing use of online student ratings and the potential impact online rating systems will have on the future of students’ evaluations of teaching. The contributors demonstrate how the preference for online evaluation is growing, even amidst challenges and doubt. Sharing their first-hand experience as researchers and administrators of online systems, they explore major concerns regarding online student ratings and suggest possible solutions. D. Lynn Sorenson and Christian M. Reiner review existing online-rating systems that have been developed independently across the globe. Kevin Hoffman presents the results of a national survey that tracks the increased use of the Internet for student ratings of instruction. At Northwestern University, Nedra Hardy demonstrates how ongoing research about online student evaluations is helping to dispel common misperceptions. Application of online rating systems can present institutions with new challenges and obligations. Trav D. Johnson details a case study based on five years of research in the response rates for one university’s online evaluation system and suggests strategies to increase student participation. Reviewing online reporting of results of online student ratings, Donna C. Llewellyn explores the emerging issues of security, logistics, and confidentiality. Other chapters explore existing online systems, highlighting their potential benefits for institution and instructor alike. Beatrice Tucker, Sue Jones, Lean Straker, and Joan Cole analyze Course Evaluation on the Web (CEW), a comprehensive online system for instructional feedback and improvement. Cheryl Davis Bullock reviews the Evaluation Online (EON) system and its successful role in facilitating midcourse student feedback. The fate of online rating may rest in the unique advantages it may – or may not – have over traditional ratings systems. Debbie E. McGhee and Nana Lowell compare online and paper-based methods through mean ratings, inter-rater reliabilities and factor structure of items. Comparing systems from another angle, Timothy W. Bothell and Tom Henderson examine the fiscal costs and benefits of implementing an online evaluation system over paper-based systems. Finally, Christina Ballantyne considers the prominent issues and thought-provoking ideas for the future of online student ratings raised in this volume. Together, the contributors bring insight and understanding to the processes involved in researching and initiating innovations in online-rating systems. This is the 96th issues of the quarterly journal New Directions for Teaching and Learning.

Learning Online

Author : George Veletsianos
Publisher : JHU Press
ISBN 13 : 1421438100
Total Pages : 185 pages
Book Rating : 4.4/5 (214 download)

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Book Synopsis Learning Online by : George Veletsianos

Download or read book Learning Online written by George Veletsianos and published by JHU Press. This book was released on 2020-05-19 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: What's it really like to learn online?Learning Online: The Student Experience Online learning is ubiquitous for millions of students worldwide, yet our understanding of student experiences in online learning settings is limited. The geographic distance that separates faculty from students in an online environment is its signature feature, but it is also one that risks widening the gulf between teachers and learners. In Learning Online, George Veletsianos argues that in order to critique, understand, and improve online learning, we must examine it through the lens of student experience. Approaching the topic with stories that elicit empathy, compassion, and care, Veletsianos relays the diverse day-to-day experiences of online learners. Each in-depth chapter follows a single learner's experience while focusing on an important or noteworthy aspect of online learning, tackling everything from demographics, attrition, motivation, and loneliness to cheating, openness, flexibility, social media, and digital divides. Veletsianos also draws on these case studies to offer recommendations for the future and lessons learned. The elusive nature of online learners' experiences, the book reveals, is a problem because it prevents us from doing better: from designing more effective online courses, from making evidence-informed decisions about online education, and from coming to our work with the full sense of empathy that our students deserve. Writing in an evocative, accessible, and concise manner, Veletsianos concretely demonstrates why it is so important to pay closer attention to the stories of students—who may have instructive and insightful ideas about the future of education.

Discussion-Based Online Teaching To Enhance Student Learning

Author : Tisha Bender
Publisher : Taylor & Francis
ISBN 13 : 1000980707
Total Pages : 160 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis Discussion-Based Online Teaching To Enhance Student Learning by : Tisha Bender

Download or read book Discussion-Based Online Teaching To Enhance Student Learning written by Tisha Bender and published by Taylor & Francis. This book was released on 2023-07-03 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: The new edition of what is now considered a classic on online learning has been expanded by about a third to reflect new opportunities offered by social media, new insights and ideas derived from the author’s teaching in the eight years since she wrote the first edition, as well as from extensive research in the latest literature. In particular, Tisha Bender investigates whether the existing paradigm of teaching and learning has been changed, not so much because of the advent of the Internet, but because of the potential divide between the expectations and practices of students who are “digital natives” of the digital revolution, and those of their teachers who are mostly “digital immigrants”. She addresses the question: do we need to change the way we teach in order to reach and engage digital natives fruitfully and enjoyably in their education.This accessible and comprehensive book offers an engaging and practical approach to online teaching that is rooted in the author's experience and enthusiasm for creating a virtual environment that engages students and fosters their deep learning. This is a book for all educators and administrators in higher education, in any discipline, engaged in, or contemplating offering, online classes that involve discussion or collaborative learning. It is relevant both to faculty teaching a hybrid and face-to-face classes, and courses conducted entirely online.

Grade Inflation

Author : Valen E. Johnson
Publisher : Springer Science & Business Media
ISBN 13 : 0387001255
Total Pages : 270 pages
Book Rating : 4.3/5 (87 download)

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Book Synopsis Grade Inflation by : Valen E. Johnson

Download or read book Grade Inflation written by Valen E. Johnson and published by Springer Science & Business Media. This book was released on 2003-04-30 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: Grade inflation runs rampant at most colleges and universities, but faculty and administrators are seemingly unwilling to face the problem. This book explains why, exposing many of the misconceptions surrounding college grading. Based on historical research and the results of a yearlong, on-line course evaluation experiment conducted at Duke University during the 1998-1999 academic year, the effects of student grading on various educational processes, and their subsequent impact on student and faculty behavior, is examined. Principal conclusions of this investigation are that instructors' grading practices have a significant influence on end-of-course teaching evaluations, and that student expectations of grading practices play an important role in the courses that students decide to take. The latter effect has a serious impact on course enrollments in the natural sciences and mathematics, while the combination of both mean that faculty have an incentive to award high grades, and students have an incentive to choose courses with faculty who do. Grade inflation is the natural consequence of this incentive system. Material contained in this book is essential reading for anyone involved in efforts to reform our postsecondary educational system, or for those who simply wish to survive and prosper in it. Valen Johnson is a Professor of Biostatistics at the University of Michigan. Prior to accepting an appointment in Ann Arbor, he was a Professor of Statistics and Decision Sciences at Duke University, where data for this book was collected. He is a Fellow of the American Statistical Association.

Evaluating Faculty Performance

Author : Peter Seldin
Publisher : Jossey-Bass
ISBN 13 : 9781933371047
Total Pages : 0 pages
Book Rating : 4.3/5 (71 download)

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Book Synopsis Evaluating Faculty Performance by : Peter Seldin

Download or read book Evaluating Faculty Performance written by Peter Seldin and published by Jossey-Bass. This book was released on 2006-05-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by experts in teaching and administration, this guide offers practical, research-based information for faculty members and administrators in search of new approaches for assessing and improving faculty potential. By recognizing that faculty evaluation can be a difficult, time-consuming, and costly process, the authors of Evaluating Faculty Performance have distilled existing evaluation practices into useful recommendations for strengthening the overall system. Offering numerous suggestions for improving evaluation methods, assessing program weaknesses, and avoiding common problems, the book Examines compelling reasons for developing effective and systematic faculty assessment processes Discusses how to create a climate for positive change by favoring performance counseling over performance evaluation Identifies the essential elements and best practices in assessment, while also revealing what not to do in evaluating performance Explains the value of the professional portfolio in assessment teaching, and offers advice on how to complete a portfolio Outlines key issues, dangers, and benchmarks for success in straightforward language Included are field-tested forms and checklists that can be used to measure faculty performance in teaching, research, and service. The suggestions for improving faculty assessment are clear and practicable—sensible advice for strengthening a process that is of increasing importance in higher education.

Top 10 Flashpoints in Student Ratings and the Evaluation of Teaching

Author : Ronald A. Berk
Publisher : Taylor & Francis
ISBN 13 : 1000971244
Total Pages : 119 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis Top 10 Flashpoints in Student Ratings and the Evaluation of Teaching by : Ronald A. Berk

Download or read book Top 10 Flashpoints in Student Ratings and the Evaluation of Teaching written by Ronald A. Berk and published by Taylor & Francis. This book was released on 2023-07-03 with total page 119 pages. Available in PDF, EPUB and Kindle. Book excerpt: ATTENTION: ALL FACULTY & ADMINISTRATORS“Another book on student ratings? Are you kidding me?” “Nope, but this one is REALLY different.” Another review of the research or step-by-step on how to develop and interpret rating scales? NOT! (Berk did that with Thirteen Strategies) Designed to solve YOUR problems, conflicts, and confusion about how to evaluate teaching. Written expressly for YOU with Berk’s signature sense of humor.FLASHPOINT: a critical stage in a process, trouble spot, contentious issue, volatile hot button, or lowest temperature at which a flammable liquid will give off enough vapor to igniteThe “flashpoints” covered are the topics that pop up the most frequently and heatedly on listservs, blogs, and the literature. Each flashpoint is defined succinctly, options are presented, and then evidence-based recommendations for concrete action steps are proffered in an effort to stop the popping.The recommendations are grounded in psychometric, professional, and legal standards. The last-named, in particular, can protect you from costly litigation. If you hire, promote, demote, and fire full- and part-time faculty based on student ratings and other measures, then you are vulnerable to violations of federal anti-discrimination laws. Several flashpoints address procedures you can take to stay out of court. If you are a faculty member, you need to know whether your institution’s measures of teaching are appropriate and defensible, and what you should do if they are not.Four sample “flashpoints” and solutions:• Use of global items for summative decisions. SOLUTION: “Cease & desist” and use scale and subscale ratings• Low response rate in online administrations. SOLUTION: 20 strategies to increase rates• Scales to evaluate online and blended/hybrid courses. SOLUTION: 7 strategies are suggested and evaluated • Use of ratings for contract renewal, pay raise, teaching awards, and promotion and tenure. SOLUTION: Applying 80/20 rule for adverse impact to avoid lawsuits related to unequal pay, gender, race, ethnicity, and age discrimination

The Professor Is In

Author : Karen Kelsky
Publisher : Crown
ISBN 13 : 0553419420
Total Pages : 450 pages
Book Rating : 4.5/5 (534 download)

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Book Synopsis The Professor Is In by : Karen Kelsky

Download or read book The Professor Is In written by Karen Kelsky and published by Crown. This book was released on 2015-08-04 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive career guide for grad students, adjuncts, post-docs and anyone else eager to get tenure or turn their Ph.D. into their ideal job Each year tens of thousands of students will, after years of hard work and enormous amounts of money, earn their Ph.D. And each year only a small percentage of them will land a job that justifies and rewards their investment. For every comfortably tenured professor or well-paid former academic, there are countless underpaid and overworked adjuncts, and many more who simply give up in frustration. Those who do make it share an important asset that separates them from the pack: they have a plan. They understand exactly what they need to do to set themselves up for success. They know what really moves the needle in academic job searches, how to avoid the all-too-common mistakes that sink so many of their peers, and how to decide when to point their Ph.D. toward other, non-academic options. Karen Kelsky has made it her mission to help readers join the select few who get the most out of their Ph.D. As a former tenured professor and department head who oversaw numerous academic job searches, she knows from experience exactly what gets an academic applicant a job. And as the creator of the popular and widely respected advice site The Professor is In, she has helped countless Ph.D.’s turn themselves into stronger applicants and land their dream careers. Now, for the first time ever, Karen has poured all her best advice into a single handy guide that addresses the most important issues facing any Ph.D., including: -When, where, and what to publish -Writing a foolproof grant application -Cultivating references and crafting the perfect CV -Acing the job talk and campus interview -Avoiding the adjunct trap -Making the leap to nonacademic work, when the time is right The Professor Is In addresses all of these issues, and many more.

Flash Feedback [Grades 6-12]

Author : Matthew Johnson
Publisher : Corwin Press
ISBN 13 : 1071803131
Total Pages : 199 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Flash Feedback [Grades 6-12] by : Matthew Johnson

Download or read book Flash Feedback [Grades 6-12] written by Matthew Johnson and published by Corwin Press. This book was released on 2020-02-11 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beat burnout with time-saving best practices for feedback For ELA teachers, the danger of burnout is all too real. Inundated with seemingly insurmountable piles of papers to read, respond to, and grade, many teachers often find themselves struggling to balance differentiated, individualized feedback with the one resource they are already overextended on—time. Matthew Johnson offers classroom-tested solutions that not only alleviate the feedback-burnout cycle, but also lead to significant growth for students. These time-saving strategies built on best practices for feedback help to improve relationships, ignite motivation, and increase student ownership of learning. Flash Feedback also takes teachers to the next level of strategic feedback by sharing: How to craft effective, efficient, and more memorable feedback Strategies for scaffolding students through the meta-cognitive work necessary for real revision A plan for how to create a culture of feedback, including lessons for how to train students in meaningful peer response Downloadable online tools for teacher and student use Moving beyond the theory of working smarter, not harder, Flash Feedback works deeper by developing practices for teacher efficiency that also boost effectiveness by increasing students’ self-efficacy, improving the clarity of our messages, and ultimately creating a classroom centered around meaningful feedback.

Online Assessment, Measurement, and Evaluation

Author : David D. Williams
Publisher : IGI Global
ISBN 13 : 1591407494
Total Pages : 343 pages
Book Rating : 4.5/5 (914 download)

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Book Synopsis Online Assessment, Measurement, and Evaluation by : David D. Williams

Download or read book Online Assessment, Measurement, and Evaluation written by David D. Williams and published by IGI Global. This book was released on 2006-01-01 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides a view of the possibilities and challenges facing online educators and evaluators in the 21st century"--Provided by publisher.

Science Teaching Reconsidered

Author : National Research Council
Publisher : National Academies Press
ISBN 13 : 0309175445
Total Pages : 102 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Science Teaching Reconsidered by : National Research Council

Download or read book Science Teaching Reconsidered written by National Research Council and published by National Academies Press. This book was released on 1997-03-12 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective science teaching requires creativity, imagination, and innovation. In light of concerns about American science literacy, scientists and educators have struggled to teach this discipline more effectively. Science Teaching Reconsidered provides undergraduate science educators with a path to understanding students, accommodating their individual differences, and helping them grasp the methodsâ€"and the wonderâ€"of science. What impact does teaching style have? How do I plan a course curriculum? How do I make lectures, classes, and laboratories more effective? How can I tell what students are thinking? Why don't they understand? This handbook provides productive approaches to these and other questions. Written by scientists who are also educators, the handbook offers suggestions for having a greater impact in the classroom and provides resources for further research.

How Humans Learn

Author : Joshua Eyler
Publisher : Teaching and Learning in Highe
ISBN 13 : 9781946684653
Total Pages : 0 pages
Book Rating : 4.6/5 (846 download)

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Book Synopsis How Humans Learn by : Joshua Eyler

Download or read book How Humans Learn written by Joshua Eyler and published by Teaching and Learning in Highe. This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Even on good days, teaching is a challenging profession. One way to make the job of college instructors easier, however, is to know more about the ways students learn. How Humans Learn aims to do just that by peering behind the curtain and surveying research in fields as diverse as developmental psychology, anthropology, and cognitive neuroscience for insight into the science behind learning. The result is a story that ranges from investigations of the evolutionary record to studies of infants discovering the world for the first time, and from a look into how our brains respond to fear to a reckoning with the importance of gestures and language. Joshua R. Eyler identifies five broad themes running through recent scientific inquiry--curiosity, sociality, emotion, authenticity, and failure--devoting a chapter to each and providing practical takeaways for busy teachers. He also interviews and observes college instructors across the country, placing theoretical insight in dialogue with classroom experience.

The Scholarship of Teaching and Learning in Higher Education: An Evidence-Based Perspective

Author : Raymond P. Perry
Publisher : Springer Science & Business Media
ISBN 13 : 1402057423
Total Pages : 815 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis The Scholarship of Teaching and Learning in Higher Education: An Evidence-Based Perspective by : Raymond P. Perry

Download or read book The Scholarship of Teaching and Learning in Higher Education: An Evidence-Based Perspective written by Raymond P. Perry and published by Springer Science & Business Media. This book was released on 2007-06-04 with total page 815 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pivotal to the transformation of higher education in the 21st Century is the nature of pedagogy and its role in advancing the aims of various stakeholders. This book brings together pre-eminent scholars to critically assess teaching and learning issues that cut across most disciplines. Systematically explored throughout the book is the avowed linkage between classroom teaching and motivation, learning, and performance outcomes in students.

Evaluating and Improving Undergraduate Teaching in Science, Technology, Engineering, and Mathematics

Author : National Research Council
Publisher : National Academies Press
ISBN 13 : 0309072778
Total Pages : 233 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis Evaluating and Improving Undergraduate Teaching in Science, Technology, Engineering, and Mathematics by : National Research Council

Download or read book Evaluating and Improving Undergraduate Teaching in Science, Technology, Engineering, and Mathematics written by National Research Council and published by National Academies Press. This book was released on 2003-01-19 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Economic, academic, and social forces are causing undergraduate schools to start a fresh examination of teaching effectiveness. Administrators face the complex task of developing equitable, predictable ways to evaluate, encourage, and reward good teaching in science, math, engineering, and technology. Evaluating, and Improving Undergraduate Teaching in Science, Technology, Engineering, and Mathematics offers a vision for systematic evaluation of teaching practices and academic programs, with recommendations to the various stakeholders in higher education about how to achieve change. What is good undergraduate teaching? This book discusses how to evaluate undergraduate teaching of science, mathematics, engineering, and technology and what characterizes effective teaching in these fields. Why has it been difficult for colleges and universities to address the question of teaching effectiveness? The committee explores the implications of differences between the research and teaching cultures-and how practices in rewarding researchers could be transferred to the teaching enterprise. How should administrators approach the evaluation of individual faculty members? And how should evaluation results be used? The committee discusses methodologies, offers practical guidelines, and points out pitfalls. Evaluating, and Improving Undergraduate Teaching in Science, Technology, Engineering, and Mathematics provides a blueprint for institutions ready to build effective evaluation programs for teaching in science fields.

Effective Online Teaching

Author : Tina Stavredes
Publisher : John Wiley & Sons
ISBN 13 : 1118038800
Total Pages : 288 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Effective Online Teaching by : Tina Stavredes

Download or read book Effective Online Teaching written by Tina Stavredes and published by John Wiley & Sons. This book was released on 2011-06-09 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective Online Teaching is an essential resource that offers a clear understanding of how cognition and learning theory applies to online learning. This much-needed resource provides specific strategies for incorporating this knowledge into effective learner-centered teaching that gets results. The book includes strategies on motivation, tailored instruction, interaction, collaboration, monitoring and communication, time and information management, student concerns, and legal and ethical issues. Designed as a text for online instructors, the chapters can be used for self-directed learning or in a formal training setting in concert with the companion Training Manual and CD. "Tina Stavredes has done something sorely needed in the online teaching world she has successfully combined solid theory and research with the practical application of instructor training. Both the book and the training manual are a 'must' for any online education organization. Bravo!" Dr. Darcy W. Hardy, assistant vice provost for Technology Education Initiatives, University of Texas at San Antonio, and chair emerita, United States Distance Learning Association "Drawing from years of experience and solidly grounded in an understanding of the adult learner and learning, Stavredes offers dozens of helpful instructor strategies, activities, and resources to support adult learners' success in an online environment. Effective Online Teaching and its accompanying training manual is a 'must-have' set for online instructors in higher education, corporate, and government settings." Sharan B. Merriam, professor emeritus of adult education, University of Georgia, and coauthor, Learning in Adulthood "An eminently practical book that provides clear and unpretentious explanations of the learning theories that are essential knowledge for every online teacher, together with equally uncluttered and easy-to-follow guidance about how to apply this knowledge to achieve excellent teaching." Michael Grahame Moore, Distinguished Professor of Education, The Pennsylvania State University, and editor, The American Journal of Distance Education

Changing Practices in Faculty Evaluation

Author : Peter Seldin
Publisher : Jossey-Bass
ISBN 13 :
Total Pages : 232 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Changing Practices in Faculty Evaluation by : Peter Seldin

Download or read book Changing Practices in Faculty Evaluation written by Peter Seldin and published by Jossey-Bass. This book was released on 1984-04-15 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Thirteen Strategies to Measure College Teaching

Author : Ronald A. Berk
Publisher : Taylor & Francis
ISBN 13 : 1000980243
Total Pages : 284 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis Thirteen Strategies to Measure College Teaching by : Ronald A. Berk

Download or read book Thirteen Strategies to Measure College Teaching written by Ronald A. Berk and published by Taylor & Francis. This book was released on 2023-07-03 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: * Student evaluations of college teachers: perhaps the most contentious issue on campus* This book offers a more balanced approach* Evaluation affects pay, promotion and tenure, so of intense interest to all faculty* Major academic marketing and publicity* Combines original research with Berk’s signature wacky humorTo many college professors the words "student evaluations" trigger mental images of the shower scene from Psycho, with those bloodcurdling screams. They’re thinking: "Why not just whack me now, rather than wait to see those ratings again." This book takes off from the premise that student ratings are a necessary, but not sufficient source of evidence for measuring teaching effectiveness. It is a fun-filled--but solidly evidence-based--romp through more than a dozen other methods that include measurement by self, peers, outside experts, alumni, administrators, employers, and even aliens. As the major stakeholders in this process, both faculty AND administrators, plus clinicians who teach in schools of medicine, nursing, and the allied health fields, need to be involved in writing, adapting, evaluating, or buying items to create the various scales to measure teaching performance. This is the first basic introduction in the faculty evaluation literature to take you step-by-step through the process to develop these tools, interpret their scores, and make decisions about teaching improvement, annual contract renewal/dismissal, merit pay, promotion, and tenure. It explains how to create appropriate, high quality items and detect those that can introduce bias and unfairness into the results.Ron Berk also stresses the need for “triangulation”--the use of multiple, complementary methods--to provide the properly balanced, comprehensive and fair assessment of teaching that is the benchmark of employment decision making.This is a must-read to empower faculty, administrators, and clinicians to use appropriate evidence to make decisions accurately, reliably, and fairly. Don’t trample each other in your stampede to snag a copy of this book!

Student Feedback

Author : Chenicheri Sid Nair
Publisher : Elsevier
ISBN 13 : 1780632584
Total Pages : 183 pages
Book Rating : 4.7/5 (86 download)

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Book Synopsis Student Feedback by : Chenicheri Sid Nair

Download or read book Student Feedback written by Chenicheri Sid Nair and published by Elsevier. This book was released on 2011-02-22 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years, student feedback has appeared at the forefront of higher education quality. In particular, the issues of effectiveness and the use of student feedback to affect improvement in higher education teaching and learning, and also other areas of student tertiary experience. Despite this, there has been a relative lack of academic literature, especially in book format, focusing on the experiences of academics, higher education leaders and managers with expertise in this area. This comprehensive book addresses this gap.With contributions by experts in the area of higher education quality (academics, higher education leaders and managers) from a range of countries the book is concerned with the practices and theory of evaluation in higher education quality, in particular the issue of student feedback. - Experiences from interaction experts in the field - Practical applications - A resource guide that can be utilized in the higher education sector