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Author : Jo Harris-Wehling
Publisher : National Academies
ISBN 13 :
Total Pages : 314 pages
Book Rating : 4.1/5 (383 download)
Download or read book Real People, Real Problems written by Jo Harris-Wehling and published by National Academies. This book was released on 1995 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Great Britain: Parliament: House of Commons: Communities and Local Government Committee
Publisher : The Stationery Office
ISBN 13 : 9780215046819
Total Pages : 96 pages
Book Rating : 4.0/5 (468 download)
Download or read book The work of the Local Government Ombudsman written by Great Britain: Parliament: House of Commons: Communities and Local Government Committee and published by The Stationery Office. This book was released on 2012-07-17 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Communities and Local Government Committee calls on the Local Government Ombudsman (LGO) to raise its game significantly. To deliver its role as independent arbitrator in disputes about unfair treatment or service failure by local authorities, the Local Government Ombudsman must tackle operational inefficiencies rapidly and conduct its own activities with credible effectiveness. The LGO must implement the changes identified by the recent Strategic Business Review. The LGO management's rationale for not publishing the 2011 Strategic Business Review in full was unconvincing and suggests there may be insufficient appetite for change within the LGO. The LGO must explain which findings from the Strategic Business Review will be implemented in full and in part, and provide a timetable for this. It also needs to set out the arrangements and timetable for appointing the new Chief Operating Officer (and their responsibilities). In future the LGO must be completely clear with all parties about the criteria it applies in order to determine whether cases are assigned to be resolved through a mediated process to achieve redress, or are allocated for full investigation and formal determination. Likewise the LGO must be transparent about the procedures that apply when any case is moved from one process to another - such as when mediation fails. The Government must explain how it will monitor the implementation of reorganisation at the LGO. An annual, independent staff survey should be reinstated at the LGO with results published.
Author : Institute of Medicine
Publisher : National Academies Press
ISBN 13 : 0309036461
Total Pages : 432 pages
Book Rating : 4.3/5 (9 download)
Download or read book Improving the Quality of Care in Nursing Homes written by Institute of Medicine and published by National Academies Press. This book was released on 1986-02-01 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: As more people live longer, the need for quality long-term care for the elderly will increase dramatically. This volume examines the current system of nursing home regulations, and proposes an overhaul to better provide for those confined to such facilities. It determines the need for regulations, and concludes that the present regulatory system is inadequate, stating that what is needed is not more regulation, but better regulation. This long-anticipated study provides a wealth of useful background information, in-depth study, and discussion for nursing home administrators, students, and teachers in the health care field; professionals involved in caring for the elderly; and geriatric specialists.
Author : Charles L. Howard
Publisher :
ISBN 13 : 9781639050543
Total Pages : pages
Book Rating : 4.0/5 (55 download)
Download or read book A Practical Guide to Organizational Ombuds written by Charles L. Howard and published by . This book was released on 2022 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: "Many people and organizations do not understand what organizational ombuds are and how they work. They want to know what value these programs really add, and they frequently express skepticism about ombuds' claim of confidentiality and how these programs can operate independently within an organization when an ombuds may be an employee of the organization. This book is a practical guide for those who have questions such as these about organizational ombuds programs and how they operate"--
Author : Marc Hertogh
Publisher : Edward Elgar Publishing
ISBN 13 : 1786431254
Total Pages : 550 pages
Book Rating : 4.7/5 (864 download)
Download or read book Research Handbook on the Ombudsman written by Marc Hertogh and published by Edward Elgar Publishing. This book was released on 2018-11-30 with total page 550 pages. Available in PDF, EPUB and Kindle. Book excerpt: The public sector ombudsman has become one of the most important administrative justice institutions in many countries around the world. This international and interdisciplinary Research Handbook brings together leading scholars and practitioners to discuss the state-of-the-art of ombudsman research. It uses new empirical studies and competing theoretical explanations to critically examine important aspects of the ombudsman’s work. This comprehensive Handbook is of value to academics designing future ombudsman studies and practitioners and policymakers in understanding the future challenges of the ombudsman.
Author : Matthew Groves
Publisher : Bloomsbury Publishing
ISBN 13 : 1509943250
Total Pages : 411 pages
Book Rating : 4.5/5 (99 download)
Download or read book The Ombudsman in the Modern State written by Matthew Groves and published by Bloomsbury Publishing. This book was released on 2022-04-07 with total page 411 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ombudsmen are a global phenomenon. They are also a critical part of the public law frameworks of modern liberal democracies. This is the first edited collection to examine the place of the ombudsman in the modern state. It brings together key international scholars to discuss current and future challenges for the Ombudsman institution and the systems of government within which they operate. The book is international in scope with authors heralding from most continents - Canada, the Netherlands, the United Kingdom, Australia, New Zealand, Hong Kong, South Africa, Germany, and Austria. This global analysis is both in-depth and expansive in its coverage of the operation of Ombudsmen across civil and common law legal systems. The book has two key themes: - The enduring question of the location and operation of Ombudsmen within public law systems in a changing state, and - The challenges faced by Ombudsmen in contemporary governance. This collection adds to the public law scholarship by addressing a common problem faced by all avenues of public law review – the evolving nature of modern public administration.
Author :
Publisher : Arihant Publications India limited
ISBN 13 : 9326192547
Total Pages : 689 pages
Book Rating : 4.3/5 (261 download)
Download or read book written by and published by Arihant Publications India limited. This book was released on with total page 689 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Sam Zagoria
Publisher :
ISBN 13 :
Total Pages : 134 pages
Book Rating : 4.3/5 (91 download)
Download or read book The Ombudsman written by Sam Zagoria and published by . This book was released on 1988 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Charles L. Howard
Publisher : American Bar Association
ISBN 13 : 9781604427783
Total Pages : 678 pages
Book Rating : 4.4/5 (277 download)
Download or read book The Organizational Ombudsman written by Charles L. Howard and published by American Bar Association. This book was released on 2010 with total page 678 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
Author : Naomi Creutzfeldt
Publisher : Springer
ISBN 13 : 3319788078
Total Pages : 199 pages
Book Rating : 4.3/5 (197 download)
Download or read book Ombudsmen and ADR written by Naomi Creutzfeldt and published by Springer. This book was released on 2018-05-02 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do ordinary people experience and make sense of the informal justice system? Drawing on original data with British and German users of Ombudsmen— an important institution of informal justice, Naomi Creutzfeldt offers a nuanced comparative answer to this question. In so doing, she takes current debates on procedural justice and legal consciousness forward. This book explores consciousness around ‘alternatives’ to formal legality and asks how situated assumptions about law and fairness guide people's understandings of the informal justice system. Creutzfeldt shows that the everyday relationship that people have with the informal justice system is shaped by their experiences and expectations of the formal legal system and its agents. This book is an innovative theoretical and empirical statement about the future prospects for informal justice in Europe.
Author : Linda C. Reif
Publisher : Springer
ISBN 13 : 9401759324
Total Pages : 433 pages
Book Rating : 4.4/5 (17 download)
Download or read book The Ombudsman, Good Governance and the International Human Rights System written by Linda C. Reif and published by Springer. This book was released on 2013-12-19 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book uses comparative law and comparative international law approaches to explore the role of human rights ombuds, classic-based ombuds and other types of ombuds institutions in human rights protection and promotion, their methods of application of international and domestic human rights law and their roles in strengthening good governance. It highlights the increasing importance of national human rights ombuds institutions globally and their roles as national human rights institutions (NHRIs). Chapters address: ombuds institutions as mechanisms to strengthen democratic, horizontal and vertical accountability, the rule of law and good governance; national human rights ombuds institutions as NHRIs; the investigatory, litigation, promotional and other powers of human rights and classic-based ombuds and their methods for applying international and domestic human rights law; ombuds institutions and the protection and promotion of international children's rights; national human rights ombuds additional mandates as OPCAT national preventive mechanisms, UN Convention on the Rights of Persons with Disabilities Article 33(2) framework mechanisms and EU national equality bodies; human rights ombuds and business and human rights; ombuds institutions, gender and women's rights; the European Ombudsman and human rights; national human rights ombuds and other ombuds models by region, accompanied by case studies on national human rights ombuds; and the legal and extra-legal factors affecting ombuds institutional effectiveness.
Author :
Publisher :
ISBN 13 :
Total Pages : 376 pages
Book Rating : 4.3/5 (91 download)
Download or read book Nagarlok written by and published by . This book was released on 1997 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Trevor Buck
Publisher : Routledge
ISBN 13 : 1317022416
Total Pages : 321 pages
Book Rating : 4.3/5 (17 download)
Download or read book The Ombudsman Enterprise and Administrative Justice written by Trevor Buck and published by Routledge. This book was released on 2016-02-17 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: The statutory duty of public service ombudsmen (PSO) is to investigate claims of injustice caused by maladministration in the provision of public services. This book examines the modern role of the ombudsman within the overall emerging system of administrative justice and makes recommendations as to how PSO should optimize their potential within the wider administrative justice context. Recent developments are discussed and long standing questions that have yet to be adequately resolved in the ombudsman community are re-evaluated given broader changes in the administrative justice sector. The work balances theory and empirical research conducted in a number of common law countries. Although there has been much debate within the ombudsman community in recent years aimed at developing and improving the practice of ombudsmanry, this work represents a significant advance on current academic understanding of the discipline.
Author : Preeti Dilip Pohekar
Publisher : Gyan Publishing House
ISBN 13 : 9788121210553
Total Pages : 272 pages
Book Rating : 4.2/5 (15 download)
Download or read book A Study of Ombudsman System in India with Special Reference to Lokayukta in Maharashtra written by Preeti Dilip Pohekar and published by Gyan Publishing House. This book was released on 2010 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : James T. Ziegenfuss, Jr.
Publisher : McFarland
ISBN 13 : 0786485329
Total Pages : 215 pages
Book Rating : 4.7/5 (864 download)
Download or read book The Ombudsman Handbook written by James T. Ziegenfuss, Jr. and published by McFarland. This book was released on 2014-01-10 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public and private organizations can benefit from the creation and implementation of an ombudsman program designed to problem-solve at the organizational level. This timely book presents the ombudsman in concept and in practice, offering full design and operational details from start-up to key activities and roles, as well as the benefits for the top executives, the employees and the customers. Case studies from numerous fields are examined to illustrate how a strong ombudsman program is vital to avoiding litigation, resolving conflicts and assisting management.
Author : Terence E. McDonnell
Publisher : University of Chicago Press
ISBN 13 : 022638229X
Total Pages : 268 pages
Book Rating : 4.2/5 (263 download)
Download or read book Best Laid Plans written by Terence E. McDonnell and published by University of Chicago Press. This book was released on 2016-08-18 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: We see it all the time: organizations strive to persuade the public to change beliefs or behavior through expensive, expansive media campaigns. Designers painstakingly craft clear, resonant, and culturally sensitive messaging that will motivate people to buy a product, support a cause, vote for a candidate, or take active steps to improve their health. But once these campaigns leave the controlled environments of focus groups, advertising agencies, and stakeholder meetings to circulate, the public interprets and distorts the campaigns in ways their designers never intended or dreamed. In Best Laid Plans, Terence E. McDonnell explains why these attempts at mass persuasion often fail so badly. McDonnell argues that these well-designed campaigns are undergoing “cultural entropy”: the process through which the intended meanings and uses of cultural objects fracture into alternative meanings, new practices, failed interactions, and blatant disregard. Using AIDS media campaigns in Accra, Ghana, as its central case study, the book walks readers through best-practice, evidence-based media campaigns that fall totally flat. Female condoms are turned into bracelets, AIDS posters become home decorations, red ribbons fade into pink under the sun—to name a few failures. These damaging cultural misfires are not random. Rather, McDonnell makes the case that these disruptions are patterned, widespread, and inevitable—indicative of a broader process of cultural entropy.
Author : Kamel Hossain
Publisher : BRILL
ISBN 13 : 9004481931
Total Pages : 896 pages
Book Rating : 4.0/5 (44 download)
Download or read book Human Rights Commissions and Ombudsman Offices written by Kamel Hossain and published by BRILL. This book was released on 2021-10-18 with total page 896 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume reflects the findings of a conference organized in preparation of setting up a national human rights commission and ombudsman institution in the Federal Democratic Republic of Ethiopia. The meeting assembled experts in the field of the protection and promotion of human rights, and of the problems of countries in transition from a non-democratic system, characterized by gross violations of human rights, towards a democratic system based on the rule of law and respect for human rights. The book analyses the functioning of national human rights commissions and ombudsman institutions in 23 different countries, by means of country report written in the main by members of these institutions themselves and containing an assessment of their experience. Many offer relevant constitutional and legislative provisions as well. This volume thus forms a unique collection of materials dealing with national human rights commissions and ombudsman offices.
