Never Lose An Employee Again

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Never Lose an Employee Again

Author : Joey Coleman
Publisher : Penguin
ISBN 13 : 059354238X
Total Pages : 337 pages
Book Rating : 4.5/5 (935 download)

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Book Synopsis Never Lose an Employee Again by : Joey Coleman

Download or read book Never Lose an Employee Again written by Joey Coleman and published by Penguin. This book was released on 2023-06-27 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: A WALL STREET JOURNAL BESTSELLER If keeping employees is a challenge for you, Never Lose an Employee Again offers a proven framework for increasing retention, engagement, and in the process, profits. Joey Coleman, one of the world's leading experts on employee experience, reveals practical strategies that will teach you exactly how to recruit top talent, bring them onboard successfully, and keep them engaged while they produce remarkable results for years to come. Finding and keeping quality employees is one of the greatest challenges facing businesses today. With more people quitting their jobs each month than ever before and employees demanding flexibility, freedom, and advancement, companies are struggling to build a foundation with new hires that leads to long-term commitment. To effectively combat the hiring crisis and remain competitive, business owners and managers must design an employee experience program that begins on day one. In Never Lose an Employee Again, Coleman offers a step-by-step playbook for creating a retention plan with long-term success. With more than fifty proven case studies from organizations on seven continents, Coleman details how you can forge a relationship with your people during each of the eight phases of the employee journey. For each phase, Coleman walks you through the six forms of communication integral to success (in-person, email, phone, mail, video, and even gifts) so you can better connect with your team. You’ll learn how to: • write job descriptions that attract the right candidates (and plenty of them); • counter the “hire’s remorse” that every employee feels (yet few businesses ever address); • welcome someone on their first day in a way that will leave them talking about it years later; • acclimate your people to get them up and running faster and more effectively; • re-engage your existing employees to turn them into raving fans; … and much more. Never Lose an Employee Again will reshape the way you think about recruiting, hiring, onboarding, and retaining quality team members–whether you are an owner looking to hire your first few employees, an organization hoping to redefine an industry, or an enterprise that needs to keep growing on a global scale.

Never Lose a Customer Again

Author : Joey Coleman
Publisher : Penguin
ISBN 13 : 0735220034
Total Pages : 370 pages
Book Rating : 4.7/5 (352 download)

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Book Synopsis Never Lose a Customer Again by : Joey Coleman

Download or read book Never Lose a Customer Again written by Joey Coleman and published by Penguin. This book was released on 2018-04-03 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer. Coleman's theory of building customer loyalty isn't about focusing on marketing or closing the sale: It's about the First 100 Days® after the sale and the interactions the customer experiences. While new customers experience joy, euphoria, and excitement, these feelings quickly shift to fear, doubt, and uncertainty as buyer's remorse sets in. Across all industries, somewhere between 20%-70% of newly acquired customers will stop doing business with a company with the first 100 days of being a new customer because they feel neglected in the early stages of customer onboarding. In Never Lose a Customer Again, Coleman offers a philosophy and methodology for dramatically increasing customer retention and as a result, the bottom line. He identifies eight distinct emotional phases customers go through in the 100 days following a purchase. From an impulse buy at Starbucks to the thoughtful purchase of a first house, all customers have the potential to experience the eight phases of the customer journey. If you can understand and anticipate the customers' emotions, you can apply a myriad of tools and techniques -- in-person, email, phone, mail, video, and presents -- to cement a long and valuable relationship. Coleman's system is presented through research and case studies showing how best-in-class companies create remarkable customer experiences at each step in the customer lifecycle. In the "Acclimate" stage, customers need you to hold their hand and over-explain how to use your product or service. They're often too embarrassed to admit they're confused. Take a cue from Canadian software company PolicyMedical and their challenge of getting non-technical users to undergo a complex installation and implementation process. They turned a series of project spreadsheets and installation manuals into a beautiful puzzle customers could assemble after completing each milestone. In the "Adopt" stage, customers should be welcomed to the highest tier of tribal membership with both public and private recognitions. For instance, Sephora's VIB Rogue member welcome gift provides a metallic membership card (private recognition) and a members-only shade of lipstick (for public display). In the final stage, "Advocate," loyal customers and raving fans are primed to provide powerful referrals. That's how elite entrepreneurial event MastermindTalks continues to sell-out their conference year after year - with zero dollars spent on marketing. By surprising their loyal fans with amazing referral bonuses (an all-expenses paid safari?!) they guarantee their community will keep providing perfect referrals. Drawing on nearly two decades of consulting and keynoting, Coleman provides strategies and systems to increase customer loyalty. Applicable to companies in any industry and of any size (whether measured in employee count, revenue, or total number of customers), implementing his methods regularly leads to an increase in profits of 25-100%. Working with well-known clients like Hyatt Hotels, Zappos, and NASA, as well as mom-and-pop shops and solo entrepreneurs around the world, Coleman's customer retention system has produced incredible results in dozens of industries. His approach to creating remarkable customer experiences requires minimal financial investment and will be fun for owners, employees, and teams to implement. This book is required reading for business owners, CEOs, and managers - as well as sales and marketing teams, account managers, and customer service representatives looking for easy to implement action steps that result in lasting change, increased profits, and lifelong customer retention.

Never Lose an Employee Again

Author : Joey Coleman
Publisher : Penguin
ISBN 13 : 0593542398
Total Pages : 337 pages
Book Rating : 4.5/5 (935 download)

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Book Synopsis Never Lose an Employee Again by : Joey Coleman

Nine Minutes on Monday: The Quick and Easy Way to Go From Manager to Leader

Author : James Robbins
Publisher : McGraw Hill Professional
ISBN 13 : 0071801995
Total Pages : 240 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Nine Minutes on Monday: The Quick and Easy Way to Go From Manager to Leader by : James Robbins

Download or read book Nine Minutes on Monday: The Quick and Easy Way to Go From Manager to Leader written by James Robbins and published by McGraw Hill Professional. This book was released on 2012-09-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Globe & Mail's #1 Business Book of the Year! "ALL IN, ALL THE TIME" Low performance and high turnover is not the result of lazy, apathetic workers. It's not about decreasing budgets. And it's not about a terrible economy. It's about leadership that doesn't engage employees. In Nine Minutes on Monday, leadership guru James Robbins argues that employee engagement comes down to one thing: a constant dedication to meeting the universal needs that drive performance excellence. In today's chaotic, high-stakes business environment, it is easy to get distracted from leadership responsibilities by focusing on tasks at hand instead of on strategy. But when you neglect to keep your leadership priorities in front of you, everyone suffers--your staff, your organization and, in the end, you. Whether you lead a small team or an entire organization, you’ll discover the nine keys to raising productivity, boosting morale, and increasing employee engagement. Nine Minutes on Monday combines proven engagement drivers and principles of human motivation into a simple system of execution that will show immediate results. Inside you'll find: The "9 Minute" template for maintaining focus on your leadership priorities--no matter how busy you are Three key questions that will help you connect purpose to paycheck for your staff A four-step formula for addressing subpar performance and driving complacency from the workplace A simple coaching model for fast-track staff development Four reward/recognition tools that will leave your employees feeling valued and motivated The one simple activity that will forge deep bonds of trust between you and your employees Three key ingredients that will immediately increase the motivation level of any employee Being a great leader is never easy, but Robbins breaks it all down into essential components to reveal its fundamental simplicity. Nine Minutes on Monday is your road map to igniting purpose, passion, and engagement among your team members. Master and apply the tools and techniques inside, and your employees will be motivated, inspired, and equipped to bring their best to work each and every day. Quick and simple leadership lessons for boosting performance, morale, and engagement "James Robbins is a terrifi c observer, thinker, and storyteller. He also has marvelous insights about how leaders can help employees become more connected to their work setting. He weaves together personal stories with thoughtful leadership insights into a compelling book. If leaders will do the nine minutes he suggests each Monday morning, they will become what we have called ‘meaning makers' who deliver enormous value to their employees, customers, investors, and communities." -- Dave Ulrich, professor, Ross School of Business, University of Michigan; partner, The RBL Group; coauthor, The Why of Work "It really works! Robbins provides simple and practical tools to help all managers get on the road toward becoming great leaders. These nine easy-to-use principles are relevant to today's work environment and yet so often overlooked. Thank you for helping me to make a difference to my team." -- Sue Travis, HR Manager, Lowe's "Every manager in your workplace needs this book. Practical and easily doable ideas that will help turn your managers into truly inspiring leaders." -- Michael Kerr, "The Workplace Energizer" and author of Putting Humor to Work "Great easy read with lots of practical applications for leaders looking to improve their game and really make a difference in the lives of those they lead." -- Debbie Stein, CFO AltaGas

Ask a Manager

Author : Alison Green
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

You're in Charge, Now What?

Author : Thomas J. Neff
Publisher : Crown Currency
ISBN 13 : 1400048664
Total Pages : 322 pages
Book Rating : 4.4/5 ( download)

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Book Synopsis You're in Charge, Now What? by : Thomas J. Neff

Download or read book You're in Charge, Now What? written by Thomas J. Neff and published by Crown Currency. This book was released on 2007-03-27 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: When you start a new job, you are in a “temporary state of incompetence,” faced with having to do the most when you know the least. Tom Neff and Jim Citrin, two of the world’s experts on leadership and career achievement, know what it takes to succeed in a new position. Through compelling, first-hand stories, from CEOs like Jeffrey Immelt of GE and Bob Eckert of Mattel, You’re in Charge—Now What? offers an eight-point plan to show you how to lay the groundwork for long-term momentum and great performance.

For A Good Cause

Author : Diane Lebson
Publisher : Simon and Schuster
ISBN 13 : 164742304X
Total Pages : 255 pages
Book Rating : 4.6/5 (474 download)

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Book Synopsis For A Good Cause by : Diane Lebson

Download or read book For A Good Cause written by Diane Lebson and published by Simon and Schuster. This book was released on 2021-10-26 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: “For many volunteers, fundraising is a necessary evil, a dirty F-word that compels them to have uncomfortable conversations with their families and friends . . .” Through her work with countless female philanthropists, Diane Lebson discovered that there was no definitive guide volunteers and activists could turn to for guidance in navigating the day-to-day activities associated with doing good in the world—so she wrote one. Leveraging the skills and experiences she cultivated over more than twenty-five years as a nonprofit executive, board member, and consultant, For A Good Cause offers practical tips on how to “do” philanthropy. In chapters divided up by specific activities—such as serving on a board, advocating for a cause, starting your own philanthropic venture, becoming a fearless fundraiser, and more— Diane offers practical advice on how to professionalize your philanthropic engagement and make a greater impact. Rounded out with information about best practices, checklists, and profiles of inspiring leaders, For A Good Cause is the do-gooder’s go-to resource for giving joyfully.

The NEW Employee Manual

Author : Benjamin Gilad, PhD
Publisher : Entrepreneur Press
ISBN 13 : 1613084021
Total Pages : 307 pages
Book Rating : 4.6/5 (13 download)

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Book Synopsis The NEW Employee Manual by : Benjamin Gilad, PhD

Download or read book The NEW Employee Manual written by Benjamin Gilad, PhD and published by Entrepreneur Press. This book was released on 2019-03-19 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: Welcome to Corporate Life. The NEW Employee Manual is not your Dad’s or Mom’s employee manual. It’s the new playbook for corporate survival, fitting today’s realities and the challenges facing employees who join or work in large, seemingly successful companies. Those companies already issued very specific and detailed employee manuals covering everything under the sun except how to compete well in our brave new world. The NEW Employee Manual will help you navigate the Corporate (with a capital C) labyrinth. Where Corporate’s manual shapes you into a dutiful cog for the good of the machine, ours helps you enhance your career for the good of, well, you ... and your company. The NEW Employee Manual should make you feel skeptical: skeptical of empty slogans, obsolete rituals, obsessive pursuits, and bigwigs’ playbooks that no longer work. That alone should be worth this book’s price. Skepticism, you see, is a good thing, because it is only the skeptic, only the free-thinker, only the maverick, who asks new questions and finds useful answers. So, are you a maverick or a cog?

Win

Author : Dr. Frank Luntz
Publisher : Hachette Books
ISBN 13 : 1401396542
Total Pages : 364 pages
Book Rating : 4.4/5 (13 download)

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Book Synopsis Win by : Dr. Frank Luntz

Download or read book Win written by Dr. Frank Luntz and published by Hachette Books. This book was released on 2011-03-01 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the New York Times bestselling author and top pollster Dr. Frank Luntz comes an unprecedented examination of communication excellence and how top performers win in all areas of human endeavor by utilizing superb communication skills. From Mike Bloomberg and Arnold Schwarzenegger to business icons Rupert Murdoch, Steve Wynn, and Fred Smith; to the CEOs of MGM Resorts, J. Crew, and Gibson Guitar; to legendary sports superstars like Larry Bird, Jimmy Connors, and Mike Richter; to media legends Roger Ailes, Don Imus, and dozens more, Luntz tells their stories--in their own words--and demonstrates how their style of operation and communication is absolutely essential to their success. Luntz makes it clear that following the rules of effective communication is indispensable in any successful human endeavor. Dr. Luntz offers more than seventy new "words that work" for private one-on-one meetings with your boss, for public presentations to hundreds of colleagues, or for television appearances that reach millions. There are more than three dozen specific lessons and recommendations--and each one directly illustrates the nine essential action-oriented principles of winning at every level: People-Centered, Paradigm-Breaking, Prioritizing, Perfection, Partnerships, Passion, Persuasion, Persistence, and Principled Actions. Do you have what it takes Win is an unprecedented examination of the art, science, and language of winning, and a must-have for people who want to understand and emulate the winners of today. THE DEFINITION OF WINNING The ability to grasp the human dimension of every situation The ability to know what questions to ask and when to ask them The ability to see the challenge, and the solution, from every angle The ability to communicate their vision passionately and persuasively The ability to connect with others and create an enduring chemistry and 10 other universal attributes of winners.

Jugaad Innovation

Author : Navi Radjou
Publisher : John Wiley & Sons
ISBN 13 : 1118249747
Total Pages : 293 pages
Book Rating : 4.1/5 (182 download)

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Book Synopsis Jugaad Innovation by : Navi Radjou

Download or read book Jugaad Innovation written by Navi Radjou and published by John Wiley & Sons. This book was released on 2012-04-10 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Jugaad Innovation is the most comprehensive book yet to appear on the subject [of frugal innovation]." —The Economist A frugal and flexible approach to innovation for the 21st century Innovation is a key directive at companies worldwide. But in these tough times, we can't rely on the old formula that has sustained innovation efforts for decades—expensive R&D projects and highly-structured innovation processes. Jugaad Innovation argues the West must look to places like India, Brazil, and China for a new approach to frugal and flexible innovation. The authors show how in these emerging markets, jugaad (a Hindi word meaning an improvised solution born from ingenuity and cleverness) is leading to dramatic growth and how Western companies can adopt jugaad innovation to succeed in our hypercompetitive world. Outlines the six principles of jugaad innovation: Seek opportunity in adversity, do more with less, think and act flexibly, keep it simple, include the margin, and follow your heart Features twenty case studies on large corporations from around the world—Google, Facebook, 3M, Apple, Best Buy, GE, IBM, Nokia, Procter & Gamble, PepsiCo, Tata Group, and more—that are actively practicing jugaad innovation The authors blog regularly at Harvard Business Review; their work has been profiled in BusinessWeek, MIT Sloan Management Review, The Financial Times, The Economist, and more Filled with previously untold and engaging stories of resourceful jugaad innovators and entrepreneurs in emerging markets and the United States This groundbreaking book shows leaders everywhere why the time is right for jugaad to emerge as a powerful business tool in the West—and how to bring jugaad practices to their organizations.

101 Ways to Lose a Great Employee

Author : Barbara Otis
Publisher :
ISBN 13 : 9780991201501
Total Pages : 116 pages
Book Rating : 4.2/5 (15 download)

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Book Synopsis 101 Ways to Lose a Great Employee by : Barbara Otis

Download or read book 101 Ways to Lose a Great Employee written by Barbara Otis and published by . This book was released on 2013-11 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide on employer and employee relations. Includubg 101 helpful tips on retaining good employees from a human resources perspective.

Badvertising

Author : Jim Morris
Publisher : Red Wheel/Weiser
ISBN 13 : 1632657511
Total Pages : 274 pages
Book Rating : 4.6/5 (326 download)

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Book Synopsis Badvertising by : Jim Morris

Download or read book Badvertising written by Jim Morris and published by Red Wheel/Weiser. This book was released on 2021-05-01 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jim Morris has been responsible for some of the most memorable ad campaigns in history. He knows best that bad ads don’t just create themselves. Part indictment on the advertising industry, part cautionary tale on what not to do with your ads, Jim pulls no punches to better ad people everywhere. “How many ads have you seen that made you question the intelligence of whomever designed it? Probably too many. If every ad person read Badvertising, the world would be a more intelligent and prosperous place.” —Jonah Berger, New York Times bestselling author of Contagious and The Catalyst “Incisive and daring, Badvertising is the only book you need to truly understand both the inner workings of America’s ad agencies, and the minds of those who never cease to astound us with both their creative genius and profound stupidity. After just one reading, you’ll never see advertising the same way again.” —Drew Eric Whitman, bestselling author of Cashvertising How can the ad industry even exist when almost all of the products that it produces fall on a continuum from flawed to failed? What is it about this industry and the process of creating, selling, and producing ads that causes so much advertising to be so bad? These are the questions answered in Badvertising. A provocative, truth-to-power exposé of ad agencies’ flaws, foibles, and failings—and why they matter to the consumer and to those in the business. Morris, an advertising legend known as “Tagline Jim,” surveys myriad advertising “agents of stupidity.” Hilarious, horrifying, and insightful, each chapter is a grenade lobbed into America’s ad bunkers. Badvertising is a candid, never-seen-before accumulation of real-world don’ts and more don’ts, providing valuable cautionary tales of advertising’s stupid side.

The Value Profit Chain

Author : James L. Heskett
Publisher : Simon and Schuster
ISBN 13 : 1439136122
Total Pages : 403 pages
Book Rating : 4.4/5 (391 download)

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Book Synopsis The Value Profit Chain by : James L. Heskett

Download or read book The Value Profit Chain written by James L. Heskett and published by Simon and Schuster. This book was released on 2010-05-11 with total page 403 pages. Available in PDF, EPUB and Kindle. Book excerpt: James Heskett, Earl Sasser, and Leonard Schlesinger reveal powerful new evidence that paying close attention to the employee-customer relationship will enable any organization to be a low-cost provider and achieve superior results -- proving that you can have it all, a goal thought inadvisable just a few short years ago. At the heart of this bold assertion is the authors' indisputable conclusion supported by thirty-one years of groundbreaking research: today's employee satisfaction, loyalty, and commitment strongly influences tomorrow's customer satisfaction, loyalty, and commitment and ultimately the organization's profit and growth -- a quantifiable set of associations the authors call the value profit chain. In what may be the most far-reaching study ever undertaken of the strategic importance of the employee-customer relationship, Heskett, Sasser, and Schlesinger offer profound new insights into the life-long value of both employees and customers and the increasingly important concept of employee-relationship management. Readers will discover how organizations as diverse as aluminum maker Alcoa, travel agency Rosenbluth International, and the Willow Creek Community Church treat employees like customers (in the case of Willow Creek, volunteers as well). Conversely, the authors show how advertising agency Merkley Newman Harty and financial services provider ING Direct treat customers like employees, pursuing the ones they want most. At the Vanguard Group, Cisco Systems, and Southwest Airlines, both practices are common. The authors explain how these organizations and many others -- whether large or small, public or private, or not-for-profit -- achieve profitability and growth or the equivalent by leveraging results and process quality to deliver differentiated products and services at the lowest cost. Timely, essential, and important reading, The Value Profit Chain should be readily accessible on the desk of every forward-thinking manager.

How to Work Without Losing Your Mind

Author : Cate Sevilla
Publisher : Penguin UK
ISBN 13 : 0241439671
Total Pages : 170 pages
Book Rating : 4.2/5 (414 download)

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Book Synopsis How to Work Without Losing Your Mind by : Cate Sevilla

Download or read book How to Work Without Losing Your Mind written by Cate Sevilla and published by Penguin UK. This book was released on 2021-01-14 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Genuinely empowering' Daisy Buchanan 'An invaluable guide to surviving professional life' Viv Groskop 'Comforting during these uncertain times' Yomi Adegoke Award-winning journalist and editor-in-chief Cate Sevilla has survived the messy, stressy and sometimes bizarre world of work - just. In How to Work Without Losing Your Mind, she gives an unflinchingly honest account of the bad bosses, the time spent crying in work loos, the hell and humiliation of her working life but, most importantly, she reveals the solid self-belief, the sage advice and the hard-won lessons that got her through. Filled with humour, wit and supportive words, this book is your essential guide to fixing your relationship with your work. Press it into the hands of every womxn who is sinking in a toxic work environment, battling burnout, recovering from redundancy or trying to find the right career fit. 'Entertaining and practical; moving and funny; a helping hand from someone who's been through it' Emma Gannon, Sunday Times bestselling author

Please Don't Just Do What I Tell You

Author : Bob Nelson
Publisher : Random House
ISBN 13 : 1448175747
Total Pages : 71 pages
Book Rating : 4.4/5 (481 download)

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Book Synopsis Please Don't Just Do What I Tell You by : Bob Nelson

Download or read book Please Don't Just Do What I Tell You written by Bob Nelson and published by Random House. This book was released on 2014-01-20 with total page 71 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Simple, smart and savvy - this book shows employees how to reach for the sky and use initiative they never knew was there.' Dr Stephen Covey, author of The 7 Habits of Highly Effective People. From Bob Nelson, the author of the million copy selling 1001 Ways series, Don't Just Do What I Tell You, Do What Needs to be Done is about fast tracking or getting ahead by fulfilling an employer's ultimate expectation - that you'll figure out what needs to be done and take the initiative to do it. With direct advice and fascinating anecdotes about people who have taken initiative and been rewarded. The book is short, easy-to-read and inspiring and includes advice on how to: --suggest ways to save money--turn problems into opportunities --collect your own data, develop alternatives, and build support for your ideas --be a person that makes things happen--avoid the 'blame game' --persist when obstacles arise

How to Make Friends

Author : Thomas Bryan
Publisher :
ISBN 13 : 9781659306842
Total Pages : 68 pages
Book Rating : 4.3/5 (68 download)

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Book Synopsis How to Make Friends by : Thomas Bryan

Download or read book How to Make Friends written by Thomas Bryan and published by . This book was released on 2020-01-12 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you find it difficult to initiate or sustain conversations even when they serve your best interest? Are there times you wished you had effective communication skills to help you build connection with people you encounter and find interesting? Do you wish to learn the simple strategies needed to improve on your personality in ways that would help you become far more charismatic, likable, and interesting to attract the friendship and admiration of colleagues, acquaintances, and even strangers you come in contact with? Would you like to make people like you straight away AND NOT HAVE TO COMPROMISE YOUR IDENTITY? As humans, we are social in nature; which means we aren't designed to live in isolation. However, making the most of our daily encounters with people by transforming some of these meetings into worthwhile friendships, and equally thriving in this modern society requires some special kinds of skill set. These skills, which are both verbal and nonverbal in nature, are the tools needed to activate the kind of interpersonal relationships that are necessary to get things done, provide career-development opportunities, build friendships and spark up love interests. There is ample evidence from science that social relationships are a better determinant of success than intellect or talent. In this simple and hands-on guidebook, you will discover highly effective strategies that will help you develop awesome relationships, better connections, and leave a positive & enduring imprint on everybody you come in contact with. Equip yourself with the right qualities and skill set needed to effortlessly win the admiration of people. In HOW TO MAKE FRIENDS, you will discover: Why first impressions matter so much, and effective ways of creating a great first impression The best way to begin EVERY conversation Steps to take to give your ideas improved chances of acceptability The importance of names in conversation dynamics, and how best to recall people's names The most effective way to give compliments A systematic way of developing an attractive personality The guaranteed method of building trust quickly Simple hacks that can increase your persuasiveness tremendously ...and a lot more. Great people skills, in lots of cases, is what determines if a lone subway ride ends up being fun and memorable for you, or turns out like the previous forgettable trips; regardless of how many people are riding in the train with you. It could determine who gets a raise and who gets fired; who gets repeat customers and who struggles with customer retention. The benefits of having sound communication skills are infinite, and it would do you a world of good to possess these skills. Don't fly blind anymore -- learn the people skills needed to succeed at the highest levels of interpersonal relationship, and you will be certainly glad you did. Get your copy of HOW TO MAKE FRIENDS by scrolling back up and clicking the BUY NOW button!

It's Not You It's the Workplace

Author : Andrea S. Kramer
Publisher : Nicholas Brealey
ISBN 13 : 1473697298
Total Pages : 224 pages
Book Rating : 4.4/5 (736 download)

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Book Synopsis It's Not You It's the Workplace by : Andrea S. Kramer

Download or read book It's Not You It's the Workplace written by Andrea S. Kramer and published by Nicholas Brealey. This book was released on 2019-08-27 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sliver award winner in Women/Minorities in Business category, 2020 Axiom Business Book Awards It's not you, It's the Workplace offers a fresh approach to understanding why women's relationships with other women at work are often fraught and when they are, have the potential to completely derail women's careers. It's a pervasive and complicated issue which, until now, has been falsely represented by books that paint women as inherently bitchy back-stabbers who cannot help but have challenging relationships with other women. As the authors prove, this is patently untrue! Immensely practical, the book features real-world advice and tactics to overcome and avoid workplace conflict, and most-importantly, build on the positive aspects of women to women relationships, developing stronger networks that foster women's career success and creating a more supportive and satisfying work environment.