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Book Synopsis The V-Model of Service Quality by : Grafton Whyte
Download or read book The V-Model of Service Quality written by Grafton Whyte and published by Emerald Group Publishing. This book was released on 2018-10-18 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: The V-Model of Service Quality offers a powerful tool for measuring service quality. This book grounds the theoretical interventions in data drawn from case studies in the Sub-Saharan African context to make the models applicable to both researchers and working managers.
Book Synopsis Development Co-operation Report 2021 Shaping a Just Digital Transformation by : OECD
Download or read book Development Co-operation Report 2021 Shaping a Just Digital Transformation written by OECD and published by OECD Publishing. This book was released on 2021-12-21 with total page 503 pages. Available in PDF, EPUB and Kindle. Book excerpt: Digital transformation is revolutionising economies and societies with rapid technological advances in AI, robotics and the Internet of Things. Low and middle-income countries are struggling to gain a foothold in the global digital economy in the face of limited digital capacity, skills, and fragmented global and regional rules.
Book Synopsis Research 2.0 and the Impact of Digital Technologies on Scholarly Inquiry by : Esposito, Antonella
Download or read book Research 2.0 and the Impact of Digital Technologies on Scholarly Inquiry written by Esposito, Antonella and published by IGI Global. This book was released on 2016-09-27 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: The academic landscape has been significantly enhanced by the advent of new technology. These tools allow researchers easier information access to better increase their knowledge base. Research 2.0 and the Impact of Digital Technologies on Scholarly Inquiry is an authoritative reference source for the latest insights on the impact of web services and social technologies for conducting academic research. Highlighting international perspectives, emerging scholarly practices, and real-world contexts, this book is ideally designed for academicians, practitioners, upper-level students, and professionals interested in the growing field of digital scholarship.
Book Synopsis Strengthening International Courts by : Leslie Johns
Download or read book Strengthening International Courts written by Leslie Johns and published by University of Michigan Press. This book was released on 2015-01-22 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: As all manner of commerce becomes increasingly global, states must establish laws to protect property rights, human rights, and national security. In many cases, states delegate authority to resolve disputes regarding these laws to an independent court, whose power depends upon its ability to enforce its rulings. Examining detailed case studies of the International Court of Justice and the transition from the General Agreement on Tariffs and Trade to the World Trade Organization, Leslie Johns finds that a court’s design has nuanced and mixed effects on international cooperation. A strong court is ideal when laws are precise and the court is nested within a political structure like the European Union. Strong courts encourage litigation but make states more likely to comply with agreements when compliance is easy and withdraw from agreements when it is difficult. A weak court is optimal when law is imprecise and states can easily exit agreements with minimal political or economic repercussions. Johns concludes the book with recommendations for promoting cooperation by creating more precise international laws and increasing both delegation and obligation to international courts.
Author :Msangi Josephine Phillip Publisher :Springer Science & Business Media ISBN 13 :9400770979 Total Pages :135 pages Book Rating :4.4/5 (7 download)
Book Synopsis Combating Water Scarcity in Southern Africa by : Msangi Josephine Phillip
Download or read book Combating Water Scarcity in Southern Africa written by Msangi Josephine Phillip and published by Springer Science & Business Media. This book was released on 2013-08-13 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a close examination of water scarcity as a developmental challenge facing member nations of the Southern African Development Community (SADC), the interventions that have been implemented to combat the situation and the challenges still outstanding. The first chapter paints the backdrop of the water scarcity problem, reviewing historical approaches from the 1992 Earth Summit in Rio de Janeiro to the Johannesburg World Summit on Sustainable Development (2002) to the United Nations Rio+20 Conference on Sustainable Development (2012), and recapping principles and agreements reached during and after these conferences. Chapter two examines the Southern Africa region’s efforts to combat water scarcity including principles, policies and strategies and the responsibility of each member to implement them. Written by the editor, J.P. Msangi, the chapter describes Namibia’s efforts to ensure management of scarce water. Beyond enacting management and pollution control regulations and raising public awareness, Namibia encourages research to ensure attainment of the requirements of both the SADC Protocol and its own water scarcity management laws. The next three chapters offer Namibia-based case studies on impacts of pollution on water treatment; on the effects of anthropogenic activities on water quality and on the effects of water transfers from dams upstream of Von Bach dam. The final chapter provides detailed summaries of the issues discussed in the book, highlighting conclusions and offering recommendations. Combating Water Scarcity in Southern Africa synthesizes issues pertinent to the SADC countries as well as to other regions, and offers research that up to now has not been conducted in Namibia.
Download or read book Democracy written by David A. Moss and published by Belknap Press. This book was released on 2017-02-21 with total page 784 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Foreign Affairs Best Book of the Year “This absolutely splendid book is a triumph on every level. A first-rate history of the United States, it is beautifully written, deeply researched, and filled with entertaining stories. For anyone who wants to see our democracy flourish, this is the book to read.” —Doris Kearns Goodwin To all who say our democracy is broken—riven by partisanship, undermined by extremism, corrupted by wealth—history offers hope. Democracy’s nineteen cases, honed in David Moss’s popular course at Harvard and taught at the Library of Congress, in state capitols, and at hundreds of high schools across the country, take us from Alexander Hamilton’s debates in the run up to the Constitutional Convention to Citizens United. Each one presents a pivotal moment in U.S. history and raises questions facing key decision makers at the time: Should the delegates support Madison’s proposal for a congressional veto over state laws? Should Lincoln resupply Fort Sumter? Should Florida lawmakers approve or reject the Equal Rights Amendment? Should corporations have a right to free speech? Moss invites us to engage in the passionate debates that are crucial to a healthy society. “Engagingly written, well researched, rich in content and context...Moss believes that fierce political conflicts can be constructive if they are mediated by shared ideals.” —Glenn C. Altschuler, Huffington Post “Gives us the facts of key controversies in our history—from the adoption of the constitution to Citizens United—and invites readers to decide for themselves...A valuable resource for civic education.” —Michael Sandel, author of Justice
Book Synopsis Indigenous Knowledge of Namibia by : Chinsembu, Kazhila C.
Download or read book Indigenous Knowledge of Namibia written by Chinsembu, Kazhila C. and published by University of Namibia Press. This book was released on 2016-01-29 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: Indigenous knowledge is the dynamic information base of a society, facilitating communication and decision-making. It is the cornerstone of many modern-day innovations in science and technology. It is also a ready and valuable resource for sustainable and resilient livelihoods, and attracts increasing public interest due to its applications in bio-technology, health, bioprospecting, pharmaceuticals, agriculture, food preparation, mathematics and astronomy. INDIGENOUS KNOWLEDGE OF NAMIBIA is a fascinating compendium aimed at a wide readership of academics and students, government officials, policy makers, and development partners. The 17 chapters examine the indigenous knowledge of medicinal plants for treating HIV/AIDS, malaria, cancer, and other microbial infections of humans and livestock; indigenous foods; coping and response strategies in dealing with human-wildlife conflicts, floods, gender, climate change and the management of natural resources. A new rationalisation of adolescent customary and initiation ceremonies is recommended in response to the HIV/AIDS pandemic; and a case study of the San people of Namibia speaks to the challenges of harmonising modern education with that of indigenous people.
Book Synopsis Landscapes and Landforms of Namibia by : Andrew Goudie
Download or read book Landscapes and Landforms of Namibia written by Andrew Goudie and published by Springer. This book was released on 2014-10-15 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: The landscapes of Namibia are of world-class quality in beauty, diversity and interest. This book provides the first ever overview of the most important of these landscapes, explains why they look as they do, and evaluates why they are of note. Writing from a geomorphological perspective, the authors introduce the key processes and controls which influence landscape and landform development in Namibia. Geological and tectonic background, climate now and in the past, vegetation and animals (including humans) are all identified as crucial factors influencing the landscape of Namibia today. The book presents twenty one richly-illustrated case studies of the most significant landscapes of Namibia, ranging from the iconic Etosha Pan at the heart of the biggest wildlife conservation area in the north, to the famous dunes and ephemeral river at Sossus Vlei in the heart of the Namib desert. Each case study also contains a full list of the key references to the scientific work on that landscape. The authors provide an assessment of the current state of conservation of these landscapes, and their importance to tourism. The book is recommended reading for anyone with a professional or amateur interest in the spectacular and intriguing landscapes of this part of southern Africa. It provides a useful handbook for those travelling around Namibia, and an invaluable reference guide for those interested in how landscapes develop and change.
Download or read book Bridge Builders written by and published by . This book was released on 2000 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Re-Viewing Resistance in Namibian History by : Silvester, Jeremy
Download or read book Re-Viewing Resistance in Namibian History written by Silvester, Jeremy and published by University of Namibia Press. This book was released on 2015-07-13 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: Re-Viewing Resistance in Namibian History brings together the work of experienced academics and a new wave of young Namibian historians - architects of the past - who are working on a range of public history and heritage projects, from late nineteenth century resistance to the use of songs, from the role of gender in SWAPO's camps to memorialisation, and from international solidarity to aspects of the history of Kavango and Caprivi. In a culturally and politically diverse democracy such as Namibia, there are bound to be different perspectives on the past, and history will be as plural as the history-tellers. The chapters in this book reflect this diversity, and combine to create a remarkable collection of divergent voices, providing alternative perspectives on the past. Re-Viewing Resistance in Namibian History writes 'forgotten' people into history; provides a reading of the past that reflects the tensions and competing identities that pervaded 'the struggle'; and deals with 'heritage that hurts'.
Book Synopsis Case Studies on Leaving No One Behind by : OECD
Download or read book Case Studies on Leaving No One Behind written by OECD and published by Org. for Economic Cooperation & Development. This book was released on 2019-01-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: These case studies complement the 2018 Development Co-operation Report: Joining forces to leave no one behind. Case study contributors share knowledge and lessons on what it takes to answer the pledge of the 2030 Agenda for Sustainable Development to leave no one behind through national and sub-national policies, strategies and programmes as well as international development co-operation projects, programmes and partnerships. The insights, good practices and lessons shared in these case studies were provided by diverse actors. These include official development co-operation ministries and agencies from members of the OECD and the Development Assistance Committee, international organisations, developing country governments, civil society organisations, business, and research bodies. The case studies highlight experiences from projects and programmes in leaving no one behind and reaching the furthest behind. They are organised and presented under two broad categories: 1. Reaching and including people and places; 2. The enabling role of international co-operation: policies, partnerships and data.
Book Synopsis The Ju/’hoan San of Nyae Nyae and Namibian Independence by : Megan Biesele
Download or read book The Ju/’hoan San of Nyae Nyae and Namibian Independence written by Megan Biesele and published by Berghahn Books. This book was released on 2010-11-01 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Ju/’hoan San, or Ju/’hoansi, of Namibia and Botswana are perhaps the most fully described indigenous people in all of anthropology. This is the story of how this group of former hunter-gatherers, speaking an exotic click language, formed a grassroots movement that led them to become a dynamic part of the new nation that grew from the ashes of apartheid South West Africa. While coverage of this group in the writings of Richard Lee, Lorna Marshall, Elizabeth Marshall Thomas, and films by John Marshall includes extensive information on their traditional ways of life, this book continues the story as it has unfolded since 1990. Peopled with accounts of and from contemporary Ju>/’hoan people, the book gives newly-literate Ju/’hoansi the chance to address the world with their own voices. In doing so, the images and myths of the Ju/’hoan and other San (previously called “Bushmen”) as either noble savages or helpless victims are discredited. This important book demonstrates the responsiveness of current anthropological advocacy to the aspirations of one of the best-known indigenous societies.
Download or read book UNTAG in Namibia written by and published by [ ] : United Nations Transition Assistance Group. This book was released on 1990 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis International Cases in Sustainable Travel & Tourism by : Pierre Benckendorff
Download or read book International Cases in Sustainable Travel & Tourism written by Pierre Benckendorff and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Case studies are an indispensable learning tool, not only in the classroom but also in academic research, consultancy and practical business management contexts. Case studies present real situations, allowing a balance of theory and practice. They have the power to transform the learning the abstract and uninspiring to one that is targeted and vibrant.International Cases in Sustainable Travel & Tourism provides an international range of outstanding new cases focused on sustainable tourism management and development, including award winners and finalists from the WTTC Tourism for Tourism Awards they are written by local scholars who are experts in sustainable tourism. They all have a range of features ensuring their quality and applicability:* Based on a joint initiative of the World Travel and Tourism Council (WTTC) and the BEST Education Network (BEST EN), organisations that are at the the forefront of both sustainable tourism practice and teaching;* Each case is rigorously and carefully structured for maximum teaching and learning impact- this includes a clear synopsis, appropriate theoretical frameworks, and a clear summary and future outlook;* Every case is fully supported by features to increase deep understanding of the principles and practice it contains- clear learning outcomes, full references and directed reading and challenging study questions;* In addition to each case the authors provide educators and trainers with detailed background teaching notes, indicative answers, a recommended teaching approach and teaching slides in PowerPoint;* All the cases are also available online for individual purchase at www.goodfellowpublishers.com and for library and site purchase through all major online suppliersThe book, and the individual cases will be an essential teaching and learning resource for both undergraduate and graduate students in Tourism. It will also be of interest to academic researchers and planners, managers and developers of tourist destinations. It will be ideal for the increasing number of sustainability subjects in tourism degrees worldwide.
Book Synopsis Norway and National Liberation in Southern Africa by : Tore Linné Eriksen
Download or read book Norway and National Liberation in Southern Africa written by Tore Linné Eriksen and published by Nordic Africa Institute. This book was released on 2000 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book documents and analyses the involvement of Norway in the liberation struggle in Southern Africa. Apart from focussing on the formulation of official policies and the extensive cooperation with the liberation movements in the field of humanitarian assistance, mainly based on the Ministry of Foreign Affairs records, the study highlights the popular involvement and commitment to the struggle. Separate chapters are concerned with the churches, trade unions and solidarity movements, such as the Norwegian Council for Southern Africa and the Namibia Committee. The book also includes a case study on the battle for sanctions.The Study forms part of the Nordic Africa Institute's research and documentation project -National Liberation in Southern Africa: The Role of the Nordic Countries-.
Book Synopsis UN Peacekeeping in Civil Wars by : Lise Morjé Howard
Download or read book UN Peacekeeping in Civil Wars written by Lise Morjé Howard and published by Cambridge University Press. This book was released on 2008 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt: An in-depth 2007 analysis of the sources of success and failure in UN peacekeeping missions in civil wars.
Download or read book Going Green written by Jacklyn Cock and published by Oxford University Press, USA. This book was released on 1991 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines South Africa's environmental problems and shows how communities are rallying to the defense of the environment. Topics covered include land degradation, water pollution, urban ghettoes, and the industrial environment. In evaluating South Africa as a microcosm of First and Third World environmental problems, this book shows how the apartheid system has contributed to environmental damage, and offers possible solutions.
