Moving Towards Quality Excellence

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Moving Towards Productivity and Quality Excellence

Author : Fong Ho-Keng BE MBA MSc
Publisher : Partridge Publishing Singapore
ISBN 13 : 1543747787
Total Pages : 303 pages
Book Rating : 4.5/5 (437 download)

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Book Synopsis Moving Towards Productivity and Quality Excellence by : Fong Ho-Keng BE MBA MSc

Download or read book Moving Towards Productivity and Quality Excellence written by Fong Ho-Keng BE MBA MSc and published by Partridge Publishing Singapore. This book was released on 2018-09-21 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides the knowledge foundations and strategic directions to organizations aiming to move towards quality, productivity and business excellence. Through latest case studies and practical examples, readers will be guided from identifying and prioritizing the opportunities for improvement, measuring and analyzing the root causes, to eliminating the sources of the problems. Readers will also be exposed to the information technology used in the “Trilogy of Moving Towards Business Excellence”. For example, moving towards quality excellence can be achieved through digitalization of ISO9001:2015 quality management system. In addition to dispensing with most of the paper work as well as the internal audit, it will also ensure that the key requirements of the latest version of ISO9001:2015 are complied with and executed effectively. Both the quality and productivity of the organization will be enhanced. Total Factor Productivity is heavily used to help organizations move towards productivity excellence. System integration is one of the key techniques used to achieve this goal. For example, when a high-technology operations system, such as BD, ECOM, FINTECH, AI, IOT etc., is integrated into HIMS-BEST, the organization will attain the 1+1=3 synergic benefit. It will achieve the organizational goals in addition to achieving the operational goals.

From Quality to Business Excellence

Author : Charles G. Cobb
Publisher : Asq Press
ISBN 13 : 9780873895781
Total Pages : 248 pages
Book Rating : 4.8/5 (957 download)

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Book Synopsis From Quality to Business Excellence by : Charles G. Cobb

Download or read book From Quality to Business Excellence written by Charles G. Cobb and published by Asq Press. This book was released on 2003-01 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Working Toward Excellence

Author : Paul Buyer
Publisher : Morgan James Publishing
ISBN 13 : 1614481776
Total Pages : 93 pages
Book Rating : 4.6/5 (144 download)

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Book Synopsis Working Toward Excellence by : Paul Buyer

Download or read book Working Toward Excellence written by Paul Buyer and published by Morgan James Publishing. This book was released on 2012-03-01 with total page 93 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Weaves together thoughts, stories, and quotes from top performers in music, business, and sports to help you achieve excellence” (Jeff Janssen, founder and president of the Janssen Sports Leadership Center). Does excellence relentlessly drive you? Does mediocrity constantly bother you? In Working Toward Excellence, Clemson University professor Paul Buyer identifies eight values for achieving excellence in work and life including hunger, effort, process, quality, consistency, leadership, time, and perseverance. Each chapter features inspiring stories, questions, and quotes from respected professionals who have achieved uncommon success in business, sports, education, and the arts such as John Maxwell, Jim Collins, Stephen Covey, John Wooden, Mike Krzyzewski, Wynton Marsalis, Isaac Stern, and many others. Also included is a Working Toward Excellence Evaluation to help you and your organization reach your true potential and further develop, improve, and measure these essential attributes of success. “Working Toward Excellence has captures my attention in a big way. It is filled with valuable and practical information. It will make a major difference in your life.” —Pat Williams, Orlando Magic, senior vice president, author of Leadership Excellence

Total Quality Management

Author : John S. Oakland
Publisher : Routledge
ISBN 13 : 9780750689250
Total Pages : 480 pages
Book Rating : 4.6/5 (892 download)

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Book Synopsis Total Quality Management by : John S. Oakland

Download or read book Total Quality Management written by John S. Oakland and published by Routledge. This book was released on 1996 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.

Quality Management

Author : David L. Goetsch
Publisher : Prentice Hall
ISBN 13 : 9780131971349
Total Pages : 814 pages
Book Rating : 4.9/5 (713 download)

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Book Synopsis Quality Management by : David L. Goetsch

Download or read book Quality Management written by David L. Goetsch and published by Prentice Hall. This book was released on 2006 with total page 814 pages. Available in PDF, EPUB and Kindle. Book excerpt: An instructor's manual and a set of PowerPoint transparencies are available to supplement the text.

Quality Management

Author : David L. Goetsch
Publisher :
ISBN 13 : 9780536709219
Total Pages : 886 pages
Book Rating : 4.7/5 (92 download)

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Book Synopsis Quality Management by : David L. Goetsch

Download or read book Quality Management written by David L. Goetsch and published by . This book was released on 2003 with total page 886 pages. Available in PDF, EPUB and Kindle. Book excerpt: A direct, straightforward text, this title provides students with material that focuses on making the theories and principles of total quality practical and useful in a real-world setting. It covers all of the elements of total quality, including several that receive little or no attention in other total quality books.

Managing for Quality and Performance Excellence

Author : James R. Evans
Publisher : Cengage Learning
ISBN 13 : 9781285069463
Total Pages : 0 pages
Book Rating : 4.0/5 (694 download)

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Book Synopsis Managing for Quality and Performance Excellence by : James R. Evans

Download or read book Managing for Quality and Performance Excellence written by James R. Evans and published by Cengage Learning. This book was released on 2013-01-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provide a description about the book that does not include any references to package elements. This description will provide a description where the core, text-only product or an eBook is sold. Please remember to fill out the variations section on the PMI with the book only information. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Measuring Quality in Planning

Author : Matthew Carmona
Publisher : Routledge
ISBN 13 : 1134377053
Total Pages : 505 pages
Book Rating : 4.1/5 (343 download)

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Book Synopsis Measuring Quality in Planning by : Matthew Carmona

Download or read book Measuring Quality in Planning written by Matthew Carmona and published by Routledge. This book was released on 2004-09-09 with total page 505 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book deals with one of the current major debates in planning: how to measure the quality and effectiveness of the output of the planning process. It deals with issues of defining quality, public sector management, the use of indicators and the planning process. Although case study material is drawn from UK practice this topic is universal and the authors include discussions of international practice and experience.

The Handbook for Quality Management, Second Edition

Author : Thomas Pyzdek
Publisher : McGraw Hill Professional
ISBN 13 : 0071799257
Total Pages : 512 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Handbook for Quality Management, Second Edition by : Thomas Pyzdek

Download or read book The Handbook for Quality Management, Second Edition written by Thomas Pyzdek and published by McGraw Hill Professional. This book was released on 2012-12-14 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive guide to organizational excellence--completely updated Fully revised for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/QE) Body of Knowledge, The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition offers in-depth guidance on effectively applying the principles of quality management in today's business environment and delivering superior results. Designed to help you prepare for and pass the ASQ CMQ/QE exam, this authoritative volume also serves as an essential on-the-job reference. Coverage includes: Business-integrated quality systems Organizational structures The quality function Approaches to quality Customer-focused organizations Integrated planning Strategic planning Understanding customer expectations and needs Benchmarking Organizational assessment Process control Quantifying process variation Quality audits Supply chain management Continuous improvement Effective change management Six Sigma methodology, including detailed descriptions of the DMAIC and DMADV approaches Management of human resources Motivation theories and principles Management styles Resource requirements to manage the quality function Over the past 40 years, the quality management discipline has undergone steady evolution from disparate quality assurance efforts to strategic, business-integrated functions. Today's quality manager must be able to plan and implement measurable, cost-effective process-improvement initiatives across the organization. Written by two of the foremost authorities on the subject and fully updated for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/OE) Body of Knowledge, The Handbook for Quality Management, Second Edition provides an operational guide to the proper understanding and application of quality management in the current business environment. It serves as a primary reference source for an organization's quality program and for anyone seeking to pass the CMQ/OE exam, given by the ASQ. The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition: Clearly defines quality management principles and their application within a cross section of industries Integrates the application of Theory of Constraints, Six Sigma, and Lean thinking into the Quality Management discipline Contains detailed methods for planning, including customer needs recognition, benchmarking, and organizational assessments Discusses controls such as statistical process control, audits, and supply chain management Explains the stages of continuous improvement Incorporates classic motivation theory with more current management practices advocated by Joiner, Senge, and Deming, among others Features simulated and past exam questions to help you study for the ASQ CMQ/OE exam with answers that can be found at www.mhprofessional.com/HQM2

Demanding Medical Excellence

Author : Michael L. Millenson
Publisher : University of Chicago Press
ISBN 13 : 9780226525884
Total Pages : 476 pages
Book Rating : 4.5/5 (258 download)

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Book Synopsis Demanding Medical Excellence by : Michael L. Millenson

Download or read book Demanding Medical Excellence written by Michael L. Millenson and published by University of Chicago Press. This book was released on 1999 with total page 476 pages. Available in PDF, EPUB and Kindle. Book excerpt: A three-time Pulitzer Prize nominee as a health-care reporter for the "Chicago Tribune" illustrates serious flaws in contemporary medical practice and shows ways to improve care and save tens of thousands of lives.

Excellence Through Equity

Author : Alan M. Blankstein
Publisher : ASCD
ISBN 13 : 1416622578
Total Pages : 332 pages
Book Rating : 4.4/5 (166 download)

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Book Synopsis Excellence Through Equity by : Alan M. Blankstein

Download or read book Excellence Through Equity written by Alan M. Blankstein and published by ASCD. This book was released on 2016-02-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Excellence Through Equity is an inspiring look at how real-world educators are creating schools where all students are able to thrive. In these schools, educators understand that equity is not about treating all children the same. They are deeply committed to ensuring that each student receives what he or she individually needs to develop their full potential and succeed. To help educators with what can at times be a difficult and challenging journey, Blankstein and Noguera frame the book with five guiding principles of Courageous Leadership: Getting to your core Making organizational meaning Ensuring constancy and consistency of purpose Facing the facts and your fears Building sustainable relationships. They further emphasize that the practices are grounded in three important areas of research that are too often disregarded: (1) child development, (2) neuroscience, and (3) environmental influences on child development and learning. You'll hear from Carol Corbett Burris, Michael Fullan, Marcus J. Newsome, Paul Reville, Susan Szachowicz, and other bold practitioners and visionary thinkers who share compelling and actionable ideas, strategies, and experiences for closing the achievement gap in your classrooms and school. Ensuring that all students receive an education that cultivates their talents and potential is in all our common interest. As Andy Hargreaves writes in the coda: "The opportunity for all Americans is to articulate and believe in an inspiring vision of educational change that is about what the next generation of America and Americans should become, not about a target or ranking that the nation should attain." From the Foreword by Archbishop Desmond Tutu: "Letting go of a system of winners and losers in favor of what is proposed in this book is a courageous leap forward that we all must take together. Let this bold, practical book be a guide; and may you travel into this new exciting vista, in which every child can succeed."

State of Readiness

Author : Joseph F. Paris Jr.
Publisher : Greenleaf Book Group
ISBN 13 : 1626343128
Total Pages : 354 pages
Book Rating : 4.6/5 (263 download)

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Book Synopsis State of Readiness by : Joseph F. Paris Jr.

Download or read book State of Readiness written by Joseph F. Paris Jr. and published by Greenleaf Book Group. This book was released on 2017-05-16 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accelerated Strategy Development and Execution The company of today has its supply chains and finances stretched further around the globe than ever before while simultaneously having increasing pressures to drive value across a complicated and fluid set of metrics and deliver innovations, products, and services more quickly and reliably. The competitive advantage belongs to the companies that can quicken their vision-building and strategy-execution efforts—the ones that can identify challenges more swiftly and accelerate their decision making so they are better able to formulate and deploy responses decisively yet with greater agility. To successfully accomplish this, companies will have to prioritize creating a culture of leadership that strengthens communication skills and emphasizes systems thinking by building capacity and capability that cuts across the business smokestacks and permeates the entire organization. In State of Readiness, Joseph F. Paris Jr. shares over thirty years of international business and operations experience and guides C-suite executives and business-operations and -improvement specialists on a path toward operational excellence, the organizational capability and situational awareness that is attained as the enterprise reaches a state of alignment for pursuing its strategies. In doing so, create a corporate culture that is committed to the continuous and deliberate improvement of company performance and the circumstances of those who work there—a precursor to becoming a high-performance organization.

Affordable Excellence

Author : William A. Haseltine
Publisher : Brookings Institution Press
ISBN 13 : 0815724160
Total Pages : 198 pages
Book Rating : 4.8/5 (157 download)

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Book Synopsis Affordable Excellence by : William A. Haseltine

Download or read book Affordable Excellence written by William A. Haseltine and published by Brookings Institution Press. This book was released on 2013 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Today Singapore ranks sixth in the world in healthcare outcomes well ahead of many developed countries, including the United States. The results are all the more significant as Singapore spends less on healthcare than any other high-income country, both as measured by fraction of the Gross Domestic Product spent on health and by costs per person. Singapore achieves these results at less than one-fourth the cost of healthcare in the United States and about half that of Western European countries. Government leaders, presidents and prime ministers, finance ministers and ministers of health, policymakers in congress and parliament, public health officials responsible for healthcare systems planning, finance and operations, as well as those working on healthcare issues in universities and think-tanks should know how this system works to achieve affordable excellence."--Publisher's website.

Achieving Customer Experience Excellence through a Quality Management System

Author : Alka Jarvis
Publisher : Quality Press
ISBN 13 : 0873899350
Total Pages : 245 pages
Book Rating : 4.8/5 (738 download)

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Book Synopsis Achieving Customer Experience Excellence through a Quality Management System by : Alka Jarvis

Download or read book Achieving Customer Experience Excellence through a Quality Management System written by Alka Jarvis and published by Quality Press. This book was released on 2016-07-08 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are in what many call The Age of the Customer. Customers are empowered more than ever before and demand a high level of customer attention and service. Their increasing expectations and demands worldwide have forced organizations to transform themselves and prepare for the customer experience (CX) battlefield. This landmark book addresses: What customer experience really means Why it matters Whether it has any substantial business impact What your organization can do to deliver and sustain your CX efforts, and How we got to this particular point in CX history This book is the result of exhaustive research conducted to incorporate various components that affect customer experience. Based on the research results, the authors make a case for seeing CX and associated transformations as the next natural evolution of the quality management system (QMS) already in place in most companies. Using an existing QMS as the foundation for CX not only creates a more sustainable platform, but it allows for a faster and more cost effective way to enable an organization to attain world-class CX.

Total Quality in the Construction Supply Chain

Author : John S. Oakland
Publisher : Routledge
ISBN 13 : 0750661852
Total Pages : 539 pages
Book Rating : 4.7/5 (56 download)

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Book Synopsis Total Quality in the Construction Supply Chain by : John S. Oakland

Download or read book Total Quality in the Construction Supply Chain written by John S. Oakland and published by Routledge. This book was released on 2006 with total page 539 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text tackles the key issues of total quality management, supply chain management and knowledge management, demonstrating their significance as strategic concepts for the construction sector and illustrating how development goals in each of these critical areas can be met.

Administrative Management

Author : Annatjie Erasmus
Publisher : Juta and Company Ltd
ISBN 13 : 9780702177521
Total Pages : 498 pages
Book Rating : 4.1/5 (775 download)

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Book Synopsis Administrative Management by : Annatjie Erasmus

Download or read book Administrative Management written by Annatjie Erasmus and published by Juta and Company Ltd. This book was released on 2010-06 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt: The roles and responsibilities of administrative managers are identified and explained in this updated and comprehensive resource on managing the information needs of an organization to facilitate timely, relevant, and accurate communication. Topical case studies and practical examples illustrate the knowledge and skills required for success in office management. Whether managing cultural diversity in the work place or learning proper business ethics, the instructions outlined in this guide provide the basis for arriving at meaningful decisions that can make a candidate an asset in any office environment.

Rethinking Higher Education and the Crisis of Legitimation in Europe

Author : Ourania Filippakou
Publisher : Taylor & Francis
ISBN 13 : 1000607046
Total Pages : 126 pages
Book Rating : 4.0/5 (6 download)

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Book Synopsis Rethinking Higher Education and the Crisis of Legitimation in Europe by : Ourania Filippakou

Download or read book Rethinking Higher Education and the Crisis of Legitimation in Europe written by Ourania Filippakou and published by Taylor & Francis. This book was released on 2022-08-29 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building on Ourania Filippakou’s previous work on higher education in the fields of governance, neoliberalism, university entrepreneurialism and marketization, institutional and social stratification, Rethinking Higher Education and the Crisis of Legitimation in Europe contributes to the debate on higher education from a critical policy perspective. Introducing new ideas on the relationships between the alleged pursuit of excellence in higher education and the ways in which both deploys and reflects how power is wielded in Europe and other neoliberal capitalist societies. The term "legitimation" is here coined to emphasize how new coercive strategies, political decisions, and management styles have emerged in the age of excellence in higher education. The book concludes with a more personal reflection on the neutrality of higher education and its illusory promises.