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Mediator Communication Competencies
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Book Synopsis Mediation Skills and Strategies by : Tony Whatling
Download or read book Mediation Skills and Strategies written by Tony Whatling and published by Jessica Kingsley Publishers. This book was released on 2012-04-15 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mediation is a process that can be used to resolve conflict in many different dispute contexts. This book focuses on the essential skills and strategies needed by any mediator to be successful in their work. Tony Whatling draws on his extensive experience in the field of mediation to explain the range of skills and strategies that are commonly used, as well as why you would use different skills and when they are best employed. The author shows how, by adopting these techniques, a mediator can manage challenging conflicts. It features the use of questioning skills and how they can be used effectively, as well as how to deal with high emotion and negative responses. This book is essential for anyone who wants to improve their mediation skills, whether as a trainee, novice or experienced professional.
Book Synopsis Communication and Conflict Resolution Skills by : Neil H. Katz
Download or read book Communication and Conflict Resolution Skills written by Neil H. Katz and published by . This book was released on 2021-07-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Mediator's Handbook by : Ruth Charlton
Download or read book The Mediator's Handbook written by Ruth Charlton and published by . This book was released on 2004 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: Experienced mediators take you step-by-step through the mediation process, offering strategies to apply in particular contexts and valuable tips to help develop and enhance skills. This highly practical approach reflects in checklists, comments and casenotes throughout including shuttle negotiation and mediation.
Book Synopsis Mediation Theory and Practice by : Suzanne McCorkle
Download or read book Mediation Theory and Practice written by Suzanne McCorkle and published by SAGE Publications. This book was released on 2018-03-23 with total page 397 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mediation Theory and Practice, Third Edition introduces you to the process of mediation by using practical examples that show you how to better manage conflicts and resolve disputes. Authors Suzanne McCorkle and Melanie J. Reese help you to understand the research and theory that underlie mediation, as well as provide you with the foundational skills a mediator must possess in any context, including issue identification, setting the agenda for negotiation, problem solving, settlement, and closure. New to the Third Edition: Expanded content on the role of evaluative mediation reflects the latest changes to the alternative dispute resolution field, helping you to distinguish between various approaches to mediation. Additional discussions around careers in conflict management familiarize you with employment opportunities for mediators, standards of professional conduct, and professional mediator competencies. New activities and case studies throughout each chapter assist you in developing their mediation competency.
Book Synopsis Designing World Language Curriculum for Intercultural Communicative Competence by : Jennifer Eddy
Download or read book Designing World Language Curriculum for Intercultural Communicative Competence written by Jennifer Eddy and published by Bloomsbury Publishing. This book was released on 2022-06-16 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book creatively redefines how teacher educators and faculty in secondary and post-secondary language education can become designers with intercultural education in mind. The author aligns theoretical frameworks with practical features for revising the modern language curriculum via themes and novel tasks that transfer language learning from classroom to community, developing communicative competence for mediation and learner autonomy along the way. For novice and experienced instructors alike, this book empowers them to: - design curriculum from transferable concepts that are worthy of understanding and have value within the culture(s) and to the learner; - develop assessments that ask the learner to solve problems, and create products that transfer concepts or address needs of various audiences that they will encounter in community, life, and work; - direct language learners through a spiral, articulated program that supports academic, career and personal goals. Pedagogical features include a glossary of key terms, research-to-practice boxes, scaffolded design tasks, reflection questions and template samples representing language exemplars from the following languages and cultures: Arabic, Chinese, Èdè Yorùbá, French, German, Hindi, Italian, Japanese, Korean, Ladino, Nahuatl, Portuguese, Russian, Spanish, Te Reo Maori and Urdu. The accompanying online resources offer blank templates, PowerPoints and guides for designing bespoke curricula with key performance assessments.
Book Synopsis Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence by : Gwen Van Servellen
Download or read book Communication Skills for the Health Care Professional: Concepts, Practice, and Evidence written by Gwen Van Servellen and published by Jones & Bartlett Publishers. This book was released on 2009-10-07 with total page 520 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first text of its kind to address the connection between communication practices and quality patient care outcomes provides future and practicing patient caregivers basic communication knowledge and skills.
Book Synopsis The Power of a Positive No by : William Ury
Download or read book The Power of a Positive No written by William Ury and published by Bantam. This book was released on 2007-02-27 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical three-step method for saying no in any situation—without losing the deal or the relationship, from the author of Possible and Getting Past No “In this wonderful book, William Ury teaches us how to say No—with grace and effect—so that we might create an even better Yes.”—Jim Collins, author of Good to Great In The Power of a Positive No, William Ury of Harvard Law School’s Program on Negotiation teaches you how to take the next step toward getting what you want. It all begins with the most powerful and perhaps most important word in any situation: No. But saying the wrong kind of No can destroy what we value and alienate others. That’s why saying No the right way—to people at work, at home, and in our communities—is crucial. You’ll learn how to: • Assert your own interests while respecting the other side’s • Use power effectively • Defuse the other side’s attack, manipulation, and guilt tactics • Reduce stress and anxiety • Develop healthier relationships • Stand up for yourself without stepping on the other person’s toes In today’s world of high stress and limitless choices, the pressure to give in and say Yes grows greater every day, producing overload and overwork, expanding e-mail and eroding ethics. Never has No been more needed. And with The Power of a Positive No, we can learn how to use No to profoundly transform our lives by enabling us to say Yes to what counts—our own needs, values, and priorities.
Book Synopsis Conflict in Intimate Relationships by : Dudley D. Cahn
Download or read book Conflict in Intimate Relationships written by Dudley D. Cahn and published by Guilford Press. This book was released on 1992-09-26 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why is the potential for conflict so great for intimate partners? This volume integrates research from psychology, sociology, communications, and family studies to provide a comprehensive, practical synthesis of findings concerning conflict in close personal relationships. Combining discussion of both theory and practice, the volume illuminates why conflict occurs frequently between friends, romantic partners, distressed couples, and divorcing spouses, and also offers professionals a framework for understanding conflict as they try to help defuse strife. The book establishes conflict as a process that lies dormant in any mutually dependent relationship. Depending on the partners' strategies in conflict, the potential for disagreement can quickly become a real obstacle between them and can even threaten to end the relationship. To better determine the source of stress, three different research paradigms are presented to explain the conflict process and why it occurs, as well as to suggest what can be done to help partners manage conflict and preserve intimacy. The systems-interactionists' approach is presented first. This section discusses methods used to characterize destructive and constructive communication behavior patterns and strategies for dispute resolution. Next, the rules-interventionist approach examines ways in which a mediator can help divorcing couples end one relationship and begin another. Finally, the cognitive-exchange approach is considered. Methods used to determine the antecedent conditions which influence partners' reactions during conflict are presented and approaches for helping them modify destructive communication strategies are discussed. Throughout, terminology and measurements are made to correspond across disciplines so that the work is accessible to all. In addition to relating particular studies and research programs to their appropriate research approaches, the book shows how conflict is uniquely handled when distressed partners engage in problem solving, when disputing partners engage in mediation, and when same and opposite sex partners participate in developing relationships. Comparison and contrast emphasize the role played by conflict communication behavior, rules, and strategies found in developing intimate relationships, the destructive conflict characteristic of emotionally distressed couples, and the bargaining/negotiation characteristic of formal mediation. Drawing together the wide array of research on the topic in a user-friendly format, this book is an ideal resource for any investigator interested in distressed relationships. Offering practical methodology firmly founded in theory, it is invaluable reading for clinicians working with people in conflict. The book also serves as a text for advanced undergraduate and graduate students of conflict in interpersonal relationships, and as supplementary reading for a variety of courses where conflict is a focus of study.
Book Synopsis Communication Competence by : Annegret F. Hannawa
Download or read book Communication Competence written by Annegret F. Hannawa and published by Walter de Gruyter GmbH & Co KG. This book was released on 2015-10-16 with total page 800 pages. Available in PDF, EPUB and Kindle. Book excerpt: Almost everything that matters to humans is derived from and through communication. Just because people communicate every day, however, does not mean that they are communicating competently. In fact, evidence indicates that there is a substantial need for better interpersonal skills among a significant proportion of the populace. Furthermore, "dark side" experiences in everyday life abound, and features of modern society pose new challenges that make the concept of communication competence increasingly complex. The Handbook of Communication Competence brings together scholars from across the globe to examine these various facets of communication competence, including its history, its essential components, and its applications in interpersonal, group, institutional, and societal contexts. The book provides a state-of-the-art review for scholars and graduate students, as well as practitioners in counseling, developmental, health care, educational, intercultural, and human resource management contexts, illustrating that communication competence is vital to health, relationships, and all collective human endeavors.
Download or read book Mediation written by Kathy Isaacson and published by Waveland Press. This book was released on 2020-01-14 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mediation is a strong force for change that continues to grow as an alternative process for conflict management. The Third Edition of Mediation: Empowerment in Conflict Management is practical and concise, making it appropriate for college classes and training programs. The book has a clear set of theoretical principles, ideal for anyone interested in learning mediation skills. Mediation is explored as a dispute resolution option that allows conflict to be an opportunity. Special emphasis is given to the use of effective communication in mediation. New to the third edition are circular causation and modeling behaviors, dialogic communication, managing difficult behavior, mediating large groups, online dispute resolution, and pre-mediation. The book is perfect for those wanting to become certified mediators, but it is valuable for all readers— providing life skills to improve approaches to conflict in professional and personal relationships.
Download or read book Resources in Education written by and published by . This book was released on 1997 with total page 734 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Engaging Communication in Conflict by : Stephen W. Littlejohn
Download or read book Engaging Communication in Conflict written by Stephen W. Littlejohn and published by SAGE. This book was released on 2000-08-30 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written from the authors′ experience in conflict intervention in their private consulting practice, Engaging Communication in Conflict uses a communication perspective to address insights and methods in private mediation, small group facilitation, system design, large-scale interventions, and public-issue management. This book offers encouragement for a world sometimes overwhelmed by conflict and presents an expanded and pragmatic definition of peace. Authors Stephen Littlejohn and Kathy Domenici discuss numerous methods and principles in conflict resolution. They explore transformative mediation, the team mediation system, assessment and evaluation, systemic design, gaming methodology, issue framing and public deliberation, study circles, dialogue groups, and many other interventions. These methods and principles are adapted from a spectrum of theory and practice and include fresh and innovative approaches designed by the authors and their colleagues. The book is based on a coherent theoretical orientation, drawing heavily from the theories of the coordinated management of meaning, system theory, social constructionism, and transformative discourse. While these theories are detailed in the Appendix, the book is highly pragmatic in orientation, with numerous case examples and "how-to" information.
Book Synopsis The Role Of Culture And Communication In Mediation 2nd Edition by : Edward Dzerinyuy Bello
Download or read book The Role Of Culture And Communication In Mediation 2nd Edition written by Edward Dzerinyuy Bello and published by BoD – Books on Demand. This book was released on 2023-05-05 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: I am exceedingly delighted to write a Preface to the second edition of this important and compelling book, The Role Of Culture And Communication In Mediation 2nd Edition by Edward Dzerinyuy Bello. Culture has been defined as the aggregate or sum total of the values, mores, worldviews, and philosophy of life of a people. This means that culture is critical to the construction of the identity of a people as it crystallises their hopes and aspirations, affirms their distinctiveness as a group and offers them a foothold in life. Culture, therefore, constitutes the bedrock or foundation on which a people or group builds and finds meaning to their essence and existence. Culture is also strategic to communication which is language in action. We are rational beings because we communicate intelligently and coherently. Language is the veritable vehicle through which culture is communicated and transmitted from generation to generation. This is what separates humanity from other lesser creatures and demarcates the boundary between nature and culture. Both culture and communication play a key and decisive role in mediation which is the art of exercising prudent judgement with the aim of resolving conflicts and enhancing mutual understanding. This book covers these key themes of culture, communication, and mediation in a salutary and commendable manner. Through the book, the author Edward Dzerinyuy Bello invites readers to contemplate the power of culture in communication and mediation as a strategy for enriching the discourse and providing actionable solutions to disputes and conflicts which may arise due to differences in perception, knowledge, and cognition. This is a book that is a valuable addition to the corpus of literature on the subject. It titillates our interest and understanding of the range issues and concerns inherent in the cultural imagination. The chapters have been well laid out and treated with candour, remarkable skill, and powerful insight. This is a book whose time has come. It keeps the company of canonical books on media, communication, and mediation. I recommend it to those with passion for the mediatory role culture and communication can play in the promotion of social harmony and peaceful coexistence in formal and informal settings as well as in public and private domains. James Tar Tsaaior PhD (Professor of Media and Cultural Communication & Senior Research Fellow, University of the Free State, Bloemfontein, South Africa)
Book Synopsis Teaching Intercultural Communicative Competence with a Textbook by : Irina Maric
Download or read book Teaching Intercultural Communicative Competence with a Textbook written by Irina Maric and published by GRIN Verlag. This book was released on 2012-11-22 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: Seminar paper from the year 2011 in the subject Didactics for the subject English - Pedagogy, Literature Studies, grade: 13,00 Punkte, Justus-Liebig-University Giessen (Institut für Anglistik), course: Developing Intercultural Communicative Competence in the EFL Classroom, language: English, abstract: Although intercultural concepts tend to essentialism and reductionism and thus run the risk of constructing artificial ethnic differences and stereotypes, the existing models are quite useful for teaching purposes as well as for the purpose of this paper which is to analyse a textbook for German high school in order to find out more about its potential to help develop ICC. In my view, using both terms interchangeably is acceptable as long as one considers culture to be a dynamic, negotiable phenomenon (cf. Freitag 2008). Regarding the actual teaching I agree with Hu (2009) that intercultural concepts in spite of their deficits cannot and should not be replaced immediately, but gradually with the narrative-constructive concepts of intercultural learning in mind. The national KMK-Bildungsstandards (2010: 12f.) set rather high standards for ICC emphasising the role of literature and diversity of texts in developing ICC. Landeskunde should be taught as well, but not only to impart fact knowledge, but to enable students to communicate in real intercultural situations. Generally speaking, the task of a teacher is to prepare his students for the challenges of future life and they are definitely going to take place in a globalized, inter- or transcultural world. According to the White Paper on Intercultural Learning by the Council of Europe, in a democracy, we do not only have the opportunity, but the duty to act as active, responsible, reflective and self-critical citizens, respectful of others and to help build a peaceful, democratic world. (2008: 29). I think that helping students to achieve this aim is best done by enhancing their discourse ability (more in chapter 2.1) Since the most common way of teaching EFL in Germany is by using a textbook (cf. Kurtz 2010), this paper will try to find out how well this can be done in regard to developing ICC based on the realities of the FL classroom. In order to do so first of all we have to clarify the basic theoretical concepts which are needed to understand the idea of intercultural communication and consequently the competences which are required for the successful accomplishment of that interactive task. In a second step I will conduct a small qualitative research exploring and evaluating both the theoretical ICC learning models and the textbook New Context.
Book Synopsis The Routledge Handbook of Intercultural Mediation by : Dominic Busch
Download or read book The Routledge Handbook of Intercultural Mediation written by Dominic Busch and published by Taylor & Francis. This book was released on 2022-11-15 with total page 529 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offering unique coverage of an emerging, interdisciplinary area, this comprehensive handbook examines the theoretical underpinnings and emergent conceptions of intercultural mediation in related fields of study. Authored by global experts in fields from intercultural communication and conflict resolution to translation studies, literature, political science, and foreign language teaching, chapters trace the history, development, and present state of approaches to intercultural mediation. The sections in this volume show how the concept of intercultural mediation has been constructed among different fields and shaped by its specific applications in an open cycle of influence. The book parses different philosophical conceptions as well as pragmatic approaches, providing ample grounding in the key perspectives on this growing field of discourse. The Routledge Handbook of Intercultural Mediation is a valuable reference for graduate and postgraduate students studying mediation, conflict resolution, intercultural communication, translation, and psychology, as well as for practitioners and researchers in those fields and beyond.
Book Synopsis A Helping Hand: Mediation with Nonviolent Communication by :
Download or read book A Helping Hand: Mediation with Nonviolent Communication written by and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Mediator Communication Competencies by : William D. Kimsey
Download or read book Mediator Communication Competencies written by William D. Kimsey and published by . This book was released on 2013-02-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
