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Author : Matthew Dacy
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.8/5 (877 download)
Download or read book Mayo Clinic Values written by Matthew Dacy and published by . This book was released on 2024-02-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Leonard L. Berry
Publisher : McGraw Hill Professional
ISBN 13 : 0071590749
Total Pages : 310 pages
Book Rating : 4.0/5 (715 download)
Download or read book Management Lessons from the Mayo Clinic (PB) written by Leonard L. Berry and published by McGraw Hill Professional. This book was released on 2008-05-31 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management Lessons from Mayo Clinic reveals for the first time how this complex service organization fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. Service business authority Leonard Berry and Mayo Clinic marketing administrator Kent Seltman explain how the Clinic implements and maintains its strategy, adheres to its management system, executes its care model, and embraces new knowledge - invaluable lessons for managers and service providers of all industries. Drs. Berry and Seltman had the rare opportunity to study Mayo Clinic's service culture and systems from the inside by conducting personal interviews with leaders, clinicians, staff, and patients, as well as observing hundreds of clinician-patient interactions. The result is a book about how the Clinic's business concept produces stellar clinical results, organizational efficiency, and interpersonal service. By examining the operating principles that guide every management decision at this legendary healthcare institution, the authors Demonstrate how a great service brand evolves from the core values that nourish and protect it Extrapolate instructive business lessons that apply outside healthcare Illustrate the benefits of pooling talent and encouraging teamwork Relate historical events and perspectives to the present-day Mayo Clinic Share inspiring stories from staff and patients An innovative analysis of this exemplary institution, Management Lessons from Mayo Clinic presents a proven prescription for creating sustainable service excellence in any organization.
Author : Ellen Whelan
Publisher :
ISBN 13 : 9781893005235
Total Pages : 91 pages
Book Rating : 4.0/5 (52 download)
Download or read book The Little Book of Mayo Clinic Values written by Ellen Whelan and published by . This book was released on 2017 with total page 91 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : David Blistein
Publisher : Rosetta Books
ISBN 13 : 0795351682
Total Pages : 337 pages
Book Rating : 4.7/5 (953 download)
Download or read book The Mayo Clinic written by David Blistein and published by Rosetta Books. This book was released on 2018-09-18 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: A photo-filled history of the world-renowned medical center, based on the award-winning PBS documentary by Ken Burns, Erik Ewers, and Christopher Loren Ewers. On September 30, 1889, W.W. Mayo and his sons Will and Charlie performed the very first operation at a brand-new Catholic hospital in Rochester, Minnesota. It was called Saint Mary’s. The hospital was born out of the devastation of a tornado that had struck the town six years earlier, after which Mother Alfred Moes of the Sisters of Saint Francis told the Mayos that she had a vision of building a hospital that would “become world renowned for its medical arts.” Based on the film by acclaimed documentary filmmaker Ken Burns, The Mayo Clinic: Faith, Hope, Science chronicles the history of this unique organization, from its roots as an unlikely partnership between a country doctor and a Franciscan order of nuns to its position today as a worldwide model for patient care, research, and education. Featuring more than 400 compelling archival and modern images, as well as the complete script from the film, the book demonstrates how the institution’s remarkable history continues to inspire the way medicine is practiced there today. In addition, case studies reveal patients, doctors, and nurses in their most private moments as together they face difficult diagnoses and embark on uncertain treatments. The film and this companion book tell the story of an organization that has managed to stay true to its primary value: The needs of the patient come first. Together they make an important contribution to the critical discussions about the delivery of health care today in America—and the world.
Author : Stephen Swensen MD, MMM
Publisher : Oxford University Press
ISBN 13 : 0190848987
Total Pages : 329 pages
Book Rating : 4.1/5 (98 download)
Download or read book Mayo Clinic Strategies To Reduce Burnout written by Stephen Swensen MD, MMM and published by Oxford University Press. This book was released on 2020-02-07 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mayo Clinic Strategies to Reduce Burnout: 12 Actions to Create the Ideal Workplace tells the story of the evolving journey of those in the medical profession. It dwells not on the story of burnout, distress, compassion fatigue, moral injury, and cognitive dissonance but rather on a narrative of hope for professional fulfillment, well-being, joy, and camaraderie. Achieving this aim requires health care professionals and administrative leaders working together to create the ideal workplace-through nurturing positivity and pushing negativity aside. The ultimate aspiration is esprit de corps-the common spirit existing in members of a group that inspires enthusiasm, devotion, loyalty, camaraderie, engagement, and strong regard for the welfare of the team and of common interests and responsibilities. Mayo Clinic Strategies to Reduce Burnout: 12 Actions to Create the Ideal Workplace provides a road map for you to create esprit de corps for your team and organization. The map is paved with information about reliable, patient-centered, and thoughtful systems embedded within psychologically safe and just cultures. The authors drew on their extensive research on the well-being of health care professionals; from their experience in quality, department operations, leadership and organization development, management, safe havens, and care teams; and from their roles as president, chief wellness officer, chief quality officer, chair, principal investigator, senior fellow, and board director.
Author : Victor Montori
Publisher : Rosetta Books
ISBN 13 : 0795352956
Total Pages : 164 pages
Book Rating : 4.7/5 (953 download)
Download or read book Why We Revolt written by Victor Montori and published by Rosetta Books. This book was released on 2020-09-29 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Mayo Clinic physician and founder of The Patient Revolution offers a “thoroughly convincing. . . call to action for medical industry reform” (Kirkus). Winner of the 2018 PenCraft Award for Literary Excellence, Why We Revolt exposes the corruption and negligence that are endemic in America’s healthcare system—and offers a blueprint for revolutionizing patient care across the country. Through a series of essays and first-hand accounts, Dr. Victor M. Montori demonstrates how the system has been increasingly exploited and industrialized, putting profit before patients. As costs soar, the United States continues to fall behind other countries on patient outcomes. Offering concrete, direct actions we can take to bring positive change to the healthcare system, Why We Revolt is an inspiring call-to-action for physicians, policymakers, and patients alike. Dr. Montori shows how we can work together to create a system that offers tailored healthcare in a kind and careful way. All proceeds from Why We Revolt go directly to Patient Revolution, a non-profit organization founded by Dr. Montori that empowers patients, caregivers, community advocates, and clinicians to rebuild our healthcare system.
Author : Karen M. Barbera
Publisher : Oxford University Press
ISBN 13 : 0199860726
Total Pages : 753 pages
Book Rating : 4.1/5 (998 download)
Download or read book The Oxford Handbook of Organizational Climate and Culture written by Karen M. Barbera and published by Oxford University Press. This book was released on 2014-05-07 with total page 753 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Oxford Handbook of Organizational Climate and Culture presents the breadth of topics from Industrial and Organizational Psychology and Organizational Behavior through the lenses of organizational climate and culture. The Handbook reveals in great detail how in both research and practice climate and culture reciprocally influence each other. The details reveal the many practices that organizations use to acquire, develop, manage, motivate, lead, and treat employees both at home and in the multinational settings that characterize contemporary organizations. Chapter authors are both expert in their fields of research and also represent current climate and culture practice in five national and international companies (3M, McDonald's, the Mayo Clinic, PepsiCo and Tata). In addition, new approaches to the collection and analysis of climate and culture data are presented as well as new thinking about organizational change from an integrated climate and culture paradigm. No other compendium integrates climate and culture thinking like this Handbook does and no other compendium presents both an up-to-date review of the theory and research on the many facets of climate and culture as well as contemporary practice. The Handbook takes a climate and culture vantage point on micro approaches to human issues at work (recruitment and hiring, training and performance management, motivation and fairness) as well as organizational processes (teams, leadership, careers, communication), and it also explicates the fact that these are lodged within firms that function in larger national and international contexts.
Author : Matthew D. Dacy
Publisher :
ISBN 13 :
Total Pages : 68 pages
Book Rating : 4.:/5 (953 download)
Download or read book Values and Vision written by Matthew D. Dacy and published by . This book was released on 2015 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Sister Ellen Whelan
Publisher : Mayo Foundation for Medical Education & Research
ISBN 13 : 9781893005938
Total Pages : 196 pages
Book Rating : 4.0/5 (59 download)
Download or read book The Sister's Story written by Sister Ellen Whelan and published by Mayo Foundation for Medical Education & Research. This book was released on 2003-06 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1883 a tornado devastated the frontier town of Rochester, Minnesota--with extraordinary consequences. Responding to the tragedy, a group of Catholic Sisters built a hospital in a comfield and asked a family of doctors to staff it. A handshake, not a legal document, sealed the agreement and symbolized the mutual trust that continues today between the world-acclaimed hospital and Mayo Clinic. This book tells the human story behind Saint Marys Hospital founded by the Sisters of Saint Francis and their partnership with Dr. William Worrall Mayo and his surgeon sons, Drs. Will and Charlie Mayo.
Author : Nathan William Tierney
Publisher : Taylor & Francis
ISBN 13 : 1351591487
Total Pages : 337 pages
Book Rating : 4.3/5 (515 download)
Download or read book Value Management in Healthcare written by Nathan William Tierney and published by Taylor & Francis. This book was released on 2017-10-06 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Nathan Tierney’s powerful storytelling is rarely seen in today’s health care business environment. We must redesign the health care delivery system---a team sport in service of patients, hold it accountable with measurement to improve outcomes, and quantify the resource costs over the full cycle of care. Value-based health care is a framework through which these goals are achieved, and Tierney provides a detailed playbook to get your organization there. Outlined in incredible detail and clarity, he presents core concepts and dives into the key metrics needed to build, maintain, and scale a successful value-based health care organization. Nathan shares a realistic vision of what any CEO should expect when developing their own Value Management Office. Nothing is more important to me than improving the lives of those I love. My personal mission is to create systemic change with an impact on the global stage. This playbook needs to be on the desk of every executive, clinician, and patient today." -Mahek Shah, MD, Senior Researcher and Senior Project Leader, Harvard Business School Our current healthcare system’s broken. The Organization for Economic Co-Operation and Development (OECD) predicts health care costs could increase from 6% to 14% of GDP by 2060. The cause of this increase is due to (1) a global aging population, (2) growing affluence, (3) rise in chronic diseases, and (4) better-informed patients; all of which raises the demand for healthcare. In 2006, Michael Porter and Elizabeth Teisberg authored the book ‘Redefining Health Care: Creating Value-Based Competition on Results.’ In it, they present their analysis of the root causes plaguing the health care industry and make the case for why providers, suppliers, consumers, and employers should move towards a patient-centric approach that optimizes value for patients. According to Porter, "value for patients should be the overarching principle for our broken system." Since 2006, Professor Porter, accompanied by his esteemed Harvard colleague, Profesor Robert Kaplan, have worked tirelessly to promote this new approach and pilot it with leading healthcare delivery organizations like Cleveland Clinic, Mayo Clinic, MD Anderson, and U.S. Department of Veteran Affairs. Given the current state of global healthcare, there is urgency to achieve widespread adoption of this new approach. The intent of this book is to equip all healthcare delivery organizations with a guide for putting the value-based concept into practice. This book defines the practice of value-based health care as Value Management. The book explores Profesor Porter’s Value Equation (Value = Outcomes/ Cost), which is central to Value Management, and provides a step-by-step process for how to calculate the components of this equation. On the outcomes side, the book presents the Value Realization Framework, which translates organizational mission and strategy into a comprehensive set of performance measures and contextualizes the measures for healthcare delivery. The Value Realization Framework is based on Professor Kaplan's ground-breaking Balanced Scorecard approach, but specific to healthcare organizations. On the costs side, the book details the Harvard endorsed time-driven activity based costing (TDABC) methodology, which has proven to be a modern catalyst for defining HDO costs. Finally, this book covers the need and a plan to establish a Value Management Office to lead the delivery transformation and govern operations. This book is designed in a format where any organization can read it and acquire the fundamentals and methodologies of Value Management. It is intended for healthcare delivery organizations in need of learning the specifics of achieving the implementation of value-based healthcare.
Author : Virginia M Wright-Peterson
Publisher : Minnesota Historical Society
ISBN 13 : 1681340011
Total Pages : 217 pages
Book Rating : 4.6/5 (813 download)
Download or read book Women of Mayo Clinic written by Virginia M Wright-Peterson and published by Minnesota Historical Society. This book was released on 2016-03-01 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: The story of Mayo Clinic begins on the Minnesota prairie following a devastating tornado in 1883. It also begins with the women who joined the growing practice as physicians, as laboratory researchers, as developers of radium therapy and cancer treatments, and as innovators in virtually all aspects of patient care, education, and research. While these women contributed to the clinic’s origins and success, their roles have not been widely celebrated—until now. Women of Mayo Clinic traces those early days from the perspectives of more than forty women—nurses, librarians, social workers, mothers, sisters, and wives—who were instrumental in the world-renowned medical center’s development. Mother Alfred Moes persuaded Dr. William Worrall Mayo to take on the hospital project. Edith Graham was the first professionally trained nurse to work at the practice. Alice Magaw developed a national reputation administering anesthesia in the operating rooms there. Maud Mellish Wilson established the library and burnished the clinic’s standing through widely distributed publications about its innovations. Virginia Wright-Peterson tells the stories of these and other talented, dedicated pioneers through institutional records and clippings from the period, introducing a welcome new perspective on the history of both Mayo Clinic and women in medicine.
Author : Arthur Agatston
Publisher : Rodale
ISBN 13 : 1579549578
Total Pages : 354 pages
Book Rating : 4.5/5 (795 download)
Download or read book The South Beach Diet Cookbook written by Arthur Agatston and published by Rodale. This book was released on 2004-04-13 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: A companion to "The South Beach Diet" presents more than two hundred recipes that demonstrate how to eat healthfully without compromising taste, outlining the diet's basic philosophies and sharing personal success stories.
Author : Jennifer A. Welper
Publisher : Simon and Schuster
ISBN 13 : 1893005801
Total Pages : 276 pages
Book Rating : 4.8/5 (93 download)
Download or read book Cook Smart, Eat Well written by Jennifer A. Welper and published by Simon and Schuster. This book was released on 2022-01-04 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mayo Clinic’s Wellness Executive Chef brings you her expert tips, strategies, and more than 100 recipes to make healthy cooking at home more flavorful, less time-consuming, and a routine part of a healthy lifestyle. To improve your health and well-being, go beyond the idea of quick and easy recipes to establish smarter, time-saving habits in the kitchen. With Cook Smart, Eat Well by Jennifer Welper, the Wellness Executive Chef at Mayo Clinic, learn how to take a fresh approach to healthy eating by cooking more efficiently, using simple ingredients with bold flavors, and meal prepping with ease, so you can keep your family eating healthy and nutritious meals all week long. More than 100 original recipes offer something for every meal, including bright salads and soups, filling breakfasts, hearty comfort foods, savory lean meats and burgers, kid-friendly meals, and delicious desserts, as well as a week’s worth of vegetarian-friendly dishes that are completely meat-free. Alongside each recipe are notes from Chef Jen that give ideas for variations and substitutions, as well as tricks for maximizing flavors to make any homemade meal taste gourmet. Cook Smart, Eat Well includes recipes for: · Broccoli and smoked gouda frittata · Tomato, basil, and mozzarella panini · Broccoli cheddar soup · Basil pesto stuffed mushrooms · Savory mashed sweet potatoes · Blackened fish tacos · Black bean burgers · Cranberry apple crisp In addition, this photo-illustrated guide gives cooks of any level solid footing in the kitchen by helping you hone your cooking skills and learn time-saving shortcuts. You’ll find Jen’s best tips for investing in essential basic equipment, finding quality ingredients, mastering preparation methods, familiarizing yourself with a variety of spices and sauces, and safely storing and reheating leftovers. And whether you’re cooking for one or for a large family, you’ll get expert advice on incorporating meal planning into your routine in a way that streamlines your shopping and cooking, while allowing for flexibility and variety throughout the week. With Cook Smart, Eat Well, learn how to plan meals, prep food efficiently, and minimize your cooking time to make eating satisfying, nutritious meals part of your healthy lifestyle.
Author : Mayo Clinic Physicians
Publisher : Oxmoor House
ISBN 13 : 9781603202213
Total Pages : 0 pages
Book Rating : 4.2/5 (22 download)
Download or read book The New Mayo Clinic Cookbook 2nd Edition written by Mayo Clinic Physicians and published by Oxmoor House. This book was released on 2012-01-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Good food is one of life's greatest pleasures. That's the foundation of this revised recipe collection from the highly respected Mayo Clinic. Eating well is not about enduring a restrictive meal plan. It's about enjoying superb foods that also have remarkable health benefits. The 200 recipes inside are designed to be as satisfying as they are good for you. They include the best ingredients each season has to offer, from fresh corn and juicy plums to toasted almonds and grilled salmon. But delicious, health-promoting recipes aren't all you'll find. Also included is an interactive guide that presents a new philosophy of eating based on the latest evidence about the disease-fighting properties of many foods-properties that can lower your risk of developing illnesses from heart disease to cancer. With The New Mayo Clinic Cookbook 2nd Edition, you'll discover that preparing tantalizing, healthy meals is easier than ever.
Author : Spencer Johnson
Publisher :
ISBN 13 :
Total Pages : 72 pages
Book Rating : 4.0/5 ( download)
Download or read book The Value of Sharing written by Spencer Johnson and published by . This book was released on 1978 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Mayo brothers, knowing the importance of sharing, enter a career in which they can share their knowledge, skills, and money with sick people and other doctors.
Author : Jon Kerstetter
Publisher : Crown
ISBN 13 : 1101904399
Total Pages : 354 pages
Book Rating : 4.1/5 (19 download)
Download or read book Crossings written by Jon Kerstetter and published by Crown. This book was released on 2018-09-04 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: A searing, beautifully told memoir by a Native American doctor on the trials of being a doctor-soldier in the Iraq War, and then, after suffering a stroke that left his life irrevocably changed, his struggles to overcome the new limits of his body, mind, and identity. Every juncture in Jon Kerstetter’s life has been marked by a crossing from one world into another: from civilian to doctor to soldier; between healing and waging war; and between compassion and hatred of the enemy. When an injury led to a stroke that ended his careers as a doctor and a soldier, he faced the most difficult crossing of all, a recovery that proved as shattering as war itself. Crossings is a memoir of an improbable, powerfully drawn life, one that began in poverty on the Oneida Reservation in Wisconsin but grew by force of will to encompass a remarkable medical practice. Trained as an emergency physician, Kerstetter’s thirst for intensity led him to volunteer in war-torn Rwanda, Kosovo, and Bosnia, and to join the Army National Guard. His three tours in the Iraq War marked the height of the American struggle there. The story of his work in theater, which involved everything from saving soldiers’ lives to organizing the joint U.S.–Iraqi forensics team tasked with identifying the bodies of Saddam Hussein’s sons, is a bracing, unprecedented evocation of a doctor’s life at war. But war was only the start of Kerstetter’s struggle. The stroke he suffered upon returning from Iraq led to serious cognitive and physical disabilities. His years-long recovery, impeded by near-unbearable pain and complicated by PTSD, meant overcoming the perceived limits of his body and mind and reimagining his own capacity for renewal and change. It led him not only to writing as a vocation but to a deeper understanding of how healing means accepting a new identity, and how that acceptance must be fought for with as much tenacity as any battlefield victory.
Author : National Academies of Sciences, Engineering, and Medicine
Publisher : National Academies Press
ISBN 13 : 0309495474
Total Pages : 335 pages
Book Rating : 4.3/5 (94 download)
Download or read book Taking Action Against Clinician Burnout written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2020-01-02 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: Patient-centered, high-quality health care relies on the well-being, health, and safety of health care clinicians. However, alarmingly high rates of clinician burnout in the United States are detrimental to the quality of care being provided, harmful to individuals in the workforce, and costly. It is important to take a systemic approach to address burnout that focuses on the structure, organization, and culture of health care. Taking Action Against Clinician Burnout: A Systems Approach to Professional Well-Being builds upon two groundbreaking reports from the past twenty years, To Err Is Human: Building a Safer Health System and Crossing the Quality Chasm: A New Health System for the 21st Century, which both called attention to the issues around patient safety and quality of care. This report explores the extent, consequences, and contributing factors of clinician burnout and provides a framework for a systems approach to clinician burnout and professional well-being, a research agenda to advance clinician well-being, and recommendations for the field.
