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Author : John Warner Drebinger
Publisher :
ISBN 13 : 9781890296001
Total Pages : 164 pages
Book Rating : 4.2/5 (96 download)
Download or read book Mastering Safety Communication written by John Warner Drebinger and published by . This book was released on 1997 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Ethan F. Becker
Publisher : McGraw Hill Professional
ISBN 13 : 007171345X
Total Pages : 241 pages
Book Rating : 4.0/5 (717 download)
Download or read book Mastering Communication at Work: How to Lead, Manage, and Influence written by Ethan F. Becker and published by McGraw Hill Professional. This book was released on 2009-08-14 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in today’s global organizations. The book includes interviews with leaders who reveal the inside story of the communication secrets at: The White House Doris Kearns Goodwin, presidential historian and Pulitzer Prize winning author Google Laszlo Bock, Vice President, People Operations EMI Publishing Big Jon Platt, President IBM Jeanatte Horan, Vice President of Enterprise Business Transformation Harvard Business School Tony Mayo, Director of the Leadership Initiative The New York Giants Peter John-Baptiste, Director of Public Relations Mastering Communication at Work provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversation—or even sitting at your desk. Use Mastering Communication at Work as your coach and you’ll see immediate results in yourself, your people, and your organization.
Author : John Warner Drebinger
Publisher :
ISBN 13 : 9781890296001
Total Pages : 156 pages
Book Rating : 4.2/5 (96 download)
Download or read book Mastering Safety Communication written by John Warner Drebinger and published by . This book was released on 1997 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Terri R. Kurtzberg
Publisher : Bloomsbury Publishing USA
ISBN 13 : 1440828385
Total Pages : 226 pages
Book Rating : 4.4/5 (48 download)
Download or read book Virtual Teams written by Terri R. Kurtzberg and published by Bloomsbury Publishing USA. This book was released on 2014-03-28 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entirely new set of skills. This book guides readers down the path to success. Electronic communication is now embedded in our daily experience, as is work involving off-site collaborators. Virtual communication has become an essential job skill that is critical to individual and group success, yet most people just muddle through it without giving it any thought. Drawing on decades of scientific research in the fields of psychology, organizational behavior, and sociology, this book explains how to master the art and science of communicating virtually. The author first analyzes the subtle but significant changes that result when conversations are moved online, providing examples and tips to avoid common pitfalls, then discusses how team behavior and decision making can best be guided in this realm. Readers will fully understand what makes teams "click"—what inspires trust, how to get a team "off on the right foot," and what steps to take in order to make good collaborative decisions—as well as other key topics for virtual teamwork, such as best practices for working in the cross-cultural environment. The book serves as an ideal guide for anyone who participates in or manages a virtual team but is also suitable as a supplemental textbook in a business school course on organizational behavior or business communication.
Author : Nicki Stanton
Publisher : Bloomsbury Publishing
ISBN 13 : 1350315087
Total Pages : 549 pages
Book Rating : 4.3/5 (53 download)
Download or read book Mastering Communication written by Nicki Stanton and published by Bloomsbury Publishing. This book was released on 2009-07-16 with total page 549 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will help students improve their speaking, listening, reading and writing skills. It will give an understanding of the importance of good communication skills for their personal development and career. It is relevant to a variety of courses: HE, FE, Professional, Open University, A-level and International Baccalaureate.
Author : Marie-Claire Ross
Publisher :
ISBN 13 : 9780992419608
Total Pages : 177 pages
Book Rating : 4.4/5 (196 download)
Download or read book Transform Your Safety Communication written by Marie-Claire Ross and published by . This book was released on 2014-01 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Attention Safety Communicators: Do you want everyone Speaking the Same Language on Safety? Are you frustrated that you're not getting the safety message cut through you desire? Your workforce is going to give you about one minute to convince them to work safely. Do you know what to say, or write, in those first 60 seconds? Employees quickly tune out when they hear bland, irrelevant safety messages. For too long they have been fed complicated, legalistic communication written for compliance that totally ignores that people actually want to feel safe at work. What is needed is a new and easy way to create compelling, targeted risk communication that catches attention and keeps it. Yet, at the same time motivates employees to change how they think and act about safety, in order to develop a safe, thriving and productive workplace environment. This new way is "Transform Your Safety Communication." As a safety leader, your role is to prevent workplace accidents. To do this, you need to change behaviour through safety communication. Being a safety culture change agent is crucial to your career success because how you communicate about safety influences whether or not people will accept or reject your safety messages. You need to read this if you want to: Craft attention grabbing and inspiring safety messages that makes safety meaningful. Create clear, consistent safety messages, so everyone works to a common standard. Understand the psychology behind why people don't listen and how to get around it. Engage workers on safety, no matter how cynical. Instantly generate relevant safety communication with easy to use frameworks and templates. What other Safety Leaders are Saying: "A thoroughly enjoyable read and will now take the place of my dictionary as the most used book on my desk." Michael Carney, HSE Manager Sydney, StarTrack "Simple sound theory backed up with experience, filled with tips and examples of the good, the bad, and the ugly of safety communication, finishing with a "how to" guide." Rachel Murphy, Health Safety and Compliance Coordinator, IHBI Queensland University of Technology "If you want to engage others and change their behaviour through effective communication, then this book is for you." Paul Harper, CEO/Principal Mining Engineer, AMC Consultants "Finally, a real communication book written for the safety professional. I only wish this book were written 15 years sooner." Morris, Elkins, CSP, CPEA, CPSA, Certified Lean Six Sigma Black Belt You'll Wish You Could Have Read it Years Ago! Safety professionals do not pass up this book! If you want to be the inspirational safety leader that you've always dreamed of being, this is the safety communication book for you.
Author : Anthony Back
Publisher : Cambridge University Press
ISBN 13 : 1139477927
Total Pages : 148 pages
Book Rating : 4.1/5 (394 download)
Download or read book Mastering Communication with Seriously Ill Patients written by Anthony Back and published by Cambridge University Press. This book was released on 2009-03-02 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Physicians who care for patients with life-threatening illnesses face daunting communication challenges. Patients and family members can react to difficult news with sadness, distress, anger, or denial. This book defines the specific communication tasks involved in talking with patients with life-threatening illnesses and their families. Topics include delivering bad news, transition to palliative care, discussing goals of advance-care planning and do-not-resuscitate orders, existential and spiritual issues, family conferences, medical futility, and other conflicts at the end of life. Drs Anthony Back, Robert Arnold, and James Tulsky bring together empirical research as well as their own experience to provide a roadmap through difficult conversations about life-threatening issues. The book offers both a theoretical framework and practical conversational tools that the practising physician and clinician can use to improve communication skills, increase satisfaction, and protect themselves from burnout.
Author : Joseph Grenny
Publisher : McGraw Hill Professional
ISBN 13 : 1260474194
Total Pages : 332 pages
Book Rating : 4.2/5 (64 download)
Download or read book Crucial Conversations: Tools for Talking When Stakes are High, Third Edition written by Joseph Grenny and published by McGraw Hill Professional. This book was released on 2021-10-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Author : Harjit Singh
Publisher : FT Press
ISBN 13 : 0133838072
Total Pages : 275 pages
Book Rating : 4.1/5 (338 download)
Download or read book Mastering Project Human Resource Management written by Harjit Singh and published by FT Press. This book was released on 2014-12-12 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn powerful communications and stakeholder management techniques that dramatically improve your ability to deliver projects successfully! Unlike other project guides, which address these issues only in passing, Mastering Project Human Resource Management offers practical, real-world guidance, in-the-trenches insights, and proven applications. You'll learn how to: Identify stakeholders and initiate communications Plan for effective HR, communications, and stakeholder management Build, develop, and manage project teams capable of powerfully effective communication and stakeholder engagement Monitor, control, and optimize the effectiveness of your communication and engagement This book is part of a new series of six cutting-edge project management guides for both working practitioners and students. Like all books in this series, it offers deep practical insight into the successful design, management, and control of complex modern projects. Using real case studies and proven applications, expert authors show how multiple functions and disciplines can and must be integrated to achieve a successful outcome. Individually, these books focus on realistic, actionable solutions, not theory. Together, they provide comprehensive guidance for working project managers at all levels, as well as indispensable knowledge for anyone pursuing PMI/PMBOK certification or other accreditation in the field.
Author : Kenneth H. Cohn
Publisher : Executive Essentials Book
ISBN 13 :
Total Pages : 88 pages
Book Rating : 4.E/5 ( download)
Download or read book Better Communication for Better Care written by Kenneth H. Cohn and published by Executive Essentials Book. This book was released on 2005 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are like most healthcare professionals, you have first-hand experience of the culture clashes that can occur between physicians and administrators. Better Communication for Better Care provides fresh tools and ideas for overcoming the training, outlook, and culture issues that have plagued physician-administrator relationships. Conflict is inevitable in rapidly changing environments. This book will help you rise above frustrations by using open and productive communication. It presents practical strategies for making dialogue a high priority and working closely together toward a common purpose.
Author : Gina Barnett
Publisher : McGraw Hill Professional
ISBN 13 : 0071835490
Total Pages : 272 pages
Book Rating : 4.0/5 (718 download)
Download or read book Play the Part: Master Body Signals to Connect and Communicate for Business Success written by Gina Barnett and published by McGraw Hill Professional. This book was released on 2015-06-05 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn the secrets of great communicators, professional speakers, and C-level executives “Gina is a maestro of public speaking! She coached me for my TED talk, and I am forever grateful to her for giving me the technical and emotional training I needed to take the stage.” —Susan Cain, bestselling author of Quiet “Gina is an incredible coach who’ll increase your impact when presenting in an executive setting—or any professional interaction. But she can’t be everywhere, so this book is the next best thing! A must-read.” —Greg Behar, CEO of Nestle Science and Health Every body tells a story. From the moment an actor steps on stage, an audience collectively feels whether his or her performance is authentic, forced, or over the top. Business professionals are also performers—and the workplace is their stage. In Play the Part, executive communication consultant Gina Barnett brings the same techniques actors use to bear on all types of presentation and communication situations, from the board room to the conference stage. She reveals how the body affects our communication and thought patterns and how to align these consistently for maximum success. Featuring practical exercises, she shows you how to develop presence and become more intuitive, so you can navigate challenging communication situations with optimal results. You worked hard to earn your title. Now it’s time to play the part.
Author : David Lewis
Publisher : John Wiley & Sons
ISBN 13 : 1119484715
Total Pages : 313 pages
Book Rating : 4.1/5 (194 download)
Download or read book The Bullseye Principle written by David Lewis and published by John Wiley & Sons. This book was released on 2018-04-03 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: Critical communication lessons for sustained corporate success The Bullseye Principle is the definitive how-to guide for communicating, collaborating, and executing as a leader in the corporate arena. With these “soft skills” trending above technical knowledge in executive wish lists, this book provides invaluable guidance for new and experienced leaders alike; from the planning stages to the outcome and beyond, the discussion features critical insight and actionable tips based on award-winning methods. Polish your presence, utilize intention, influence emotion, engage workers, build relationships, make connections, and leverage the power of storytelling—it all comes down to technique. This book shows you everything you need to know to start communicating more effectively, starting today. The success of any communication rests more on how the information is conveyed than what that information actually is; at every level, in every sphere, effective leaders strive to master key skills that inspire, empower, motivate, and more. This book gives you a solid blueprint for effective communication in nearly any situation, merging the practical and theoretical to help you: Master the most challenging business interactions Become more influential as a leader and communicator Adopt a 3-step methodology to collaborate more effectively Build your personal brand and executive presence toward sustained success Most people believe that their communications skills are satisfactory for their jobs—most managers would disagree. That gap in perception presents a problem that ripples beyond your chances of promotion—where your communication fails, it has the capacity to affect the organization as a whole. The Bullseye Principle helps you build a robust repertoire of communication skills that put you ahead of the pack.
Author : Terry L. Mathis
Publisher : John Wiley & Sons
ISBN 13 : 1118530241
Total Pages : 221 pages
Book Rating : 4.1/5 (185 download)
Download or read book Steps to Safety Culture Excellence written by Terry L. Mathis and published by John Wiley & Sons. This book was released on 2013-01-10 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a clear road map to instilling a culture of safety excellence in any organization Did you know that accidental injury is among the top ten leading causes of death in every age group? With this book as your guide, you'll learn how to help your organization develop, implement, and sustain Safety Culture Excellence, vital for the protection of and improvement in the quality of life for everyone who works there. STEPS to Safety Culture Excellence is based on the authors' firsthand experience working with international organizations in every major industry that have successfully developed and implemented ongoing cultures of safety excellence. Whether your organization is a small regional firm or a large multinational corporation, you'll find that the STEPS process enables you to instill Safety Culture Excellence within your organization. STEPS (Strategic Targets for Excellent Performance in Safety) demystifies the process of developing Safety Culture Excellence by breaking it down into small logical, internally led tasks. You'll be guided through a sequence of STEPS that makes it possible to: Create a culture of excellence that is reinforced and empowered at every level Develop the capability within the culture to identify, prioritize, and solve safety problems and challenges Maintain and continuously improve the performance of your organization's safety culture Although this book is dedicated to safety, the tested and proven STEPS process can be used to promote excellence in any aspect of organizational performance. By optimizing the safety culture in your organization, you will give the people you work with the skills and knowledge to not only minimize the risk of an on-the-job accident, but also to lead safe, healthy lives outside of work.
Author : Louise Evans
Publisher :
ISBN 13 :
Total Pages : 146 pages
Book Rating : 4.6/5 (442 download)
Download or read book 5 Chairs 5 Choices written by Louise Evans and published by . This book was released on 2020-05-08 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a call to action. We spend about eighty percent of our day at work, the rest is at home. If we have a bad day at work we are likely to take that negativity home with us and vice versa. It is of paramount importance that we create healthy environments in the spaces that most affect our lives by giving of our best and receiving the like in return. The 5 Chairs is a powerful and systematic method which helps us master our own behaviours and manage the behaviours of others. To be a good leader is to contribute to the success and happiness of everyone, at work and at home, on a conscious level. The 5 Chairs offer 5 Choices. Which will you choose?"One of the most practical books on emotional intelligence that I have ever read."Richard Barrett, Chairman and Founder of the Barrett Values Centre."Louise's work is for people with the intelligence and humility to believe that in life one can always improve, one can try to understand before judging and one can listen to other people's convictions no matter how diverse. In an increasingly multicultural, globalised world where managing diversity is key to success, Louise's guidelines should be a moral obligation."Franco Moscetti CEO, Axel Glocal Business, previously CEO of Amplifon Ltd"The 5 Chair experience is powerful. After reading the book you feel more equipped, excited even, to manage your daily behaviours and conversations in a completely new way, both at work and at home. It's a real game changer."David Trickey CEO at TCO International and Partner at Viral Change TM"Louise's groundbreaking book is for anyone who is interested in bringing more empathy, emotional intelligence and consciousness into their career (and into their daily life). The examples in this insightful book are practical and easy to integrate, and it's a must-read for anyone who wants to be an inspiring and more effective Leader."Ellen Looyen, Bestselling Author, "Branded for Life!"
Author : Kerry Patterson
Publisher : McGraw Hill Professional
ISBN 13 : 0071772200
Total Pages : 287 pages
Book Rating : 4.0/5 (717 download)
Download or read book Crucial Conversations Tools for Talking When Stakes Are High, Second Edition written by Kerry Patterson and published by McGraw Hill Professional. This book was released on 2011-09-16 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
Author : Robert J. Anderson
Publisher : John Wiley & Sons
ISBN 13 : 1119147212
Total Pages : 391 pages
Book Rating : 4.1/5 (191 download)
Download or read book Mastering Leadership written by Robert J. Anderson and published by John Wiley & Sons. This book was released on 2015-11-04 with total page 391 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is your leadership a competitive advantage, or is it costing you? How do you know? Are you developing your leadership effectiveness at the pace of change? For most leaders today, complexity is outpacing their personal and collective development. Most leaders are in over their heads, whether they know it or not. The most successful organizations over time are the best led. While this has always been true, today escalating global complexity puts leadership effectiveness at a premium. Mastering Leadership involves developing the effectiveness of leaders—individually and collectively—and turning that leadership into a competitive advantage. This comprehensive roadmap for optimal leadership features: Breakthrough research that connects increased leadership effectiveness with enhanced business performance The first fully integrated Universal Model of Leadership—one that integrates the best theory and research in the fields of Leadership and Organizational Development over the last half century A free, online self-assessment of your leadership, using the Leadership Circle Profile, visibly outlining how you are currently leading and how to develop even greater effectiveness The five stages in the evolution of leadership—Egocentric, Reactive, Creative, Integral, and Unitive—along with the organizational structures and cultures that develop at each of these stages Six leadership practices for evolving your leadership capability at a faster pace A map of your optimal path to greater leadership effectiveness Case stories that facilitate pragmatic application of this Leadership Development System to your particular situation This timeless, authoritative text provides a systemic approach for developing your senior leaders and the leadership system of your organization. It does not recommend quick fixes, but argues that real development requires a strategic, long-term, and integrated approach in order to forge more effective leaders and enhanced business performance. Mastering Leadership offers a developmental pathway to bring forth the highest and best use of yourself, your life, and your leadership. By more meaningfully deploying all of who you are every day, individually and collectively, you will achieve a leadership legacy consistent with your highest aspirations.
Author : Olivia Dillon
Publisher : Independently Published
ISBN 13 : 9781729084212
Total Pages : 110 pages
Book Rating : 4.0/5 (842 download)
Download or read book Effective Communication written by Olivia Dillon and published by Independently Published. This book was released on 2018-10-11 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you have trouble communicating effectively and would like to change that so you can enjoy more success in your social and business life, then keep reading!Ineffective communication skills can have a drastic and lasting effect on your life. They can hamper career prospects, end personal relationships, and damage your mental health.Improving your communication skills can be tricky, but with the right help, it is more than possible. Effective Communication is the perfect way to guide you through this learning process. In this book, we will discuss in depth: The skills that will dramatically improve your social life The one skill above all that will ensure success How to get around the things that hold you back Why positivity make such a difference Matering body language How to keep the conversation flowing What to say during a disagreement And lots more
