Managing People In The Public Services

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Managing Public Services - Implementing Changes

Author : Tony L. Doherty
Publisher : Routledge
ISBN 13 : 1134679521
Total Pages : 584 pages
Book Rating : 4.1/5 (346 download)

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Book Synopsis Managing Public Services - Implementing Changes by : Tony L. Doherty

Download or read book Managing Public Services - Implementing Changes written by Tony L. Doherty and published by Routledge. This book was released on 2005-08-18 with total page 584 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focusing on change as a constant factor in the management of any organization, this informative book helps the student and practitioner to develop the skills and knowledge they require to underpin the work of a modern service manager in rapidly-changing public sector organizations - whether publicly owned, privately managed or sub-contracted. Taking a distinctive approach, emphasizing management and organizational learning as keys to organizational success, this introductory text is solidly practical and is supported by strong pedagogical features including: case studies review questions illustrative vignettes. This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate, certificate diploma and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.

Managing the New Public Services

Author : David Farnham
Publisher :
ISBN 13 : 9780333664346
Total Pages : 314 pages
Book Rating : 4.6/5 (643 download)

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Book Synopsis Managing the New Public Services by : David Farnham

Download or read book Managing the New Public Services written by David Farnham and published by . This book was released on 1996 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing the New Public Services evaluates managerial changes in British public services since 1979, focusing on the new public management and its rationale and practices. It analyses the political origins of public service change and its impact.

Managing for Public Service Performance

Author : Peter Leisink
Publisher : Oxford University Press
ISBN 13 : 0192645595
Total Pages : 304 pages
Book Rating : 4.1/5 (926 download)

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Book Synopsis Managing for Public Service Performance by : Peter Leisink

Download or read book Managing for Public Service Performance written by Peter Leisink and published by Oxford University Press. This book was released on 2021-03-04 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can management make a meaningful contribution to the performance of public services? Around the world, public organizations face increasingly complex social issues related to globalization, migration, health crises, national security, and climate change. To meet these challenges, we need a better understanding of what managing for public service performance means, and what it requires from public managers and public servants. This book takes a multidisciplinary, critical, and context-sensitive approach to address such questions. Through a comparative review of public administration research, it examines a variety of management aspects such as leadership behavior, human resource management, performance, diversity, and change management. It also critically reflects on how the context of the public sector affects the management-performance relationship in democratic societies, as well as the influence of numerous stakeholders and their beliefs about the nature and purpose of public service. By clarifying conceptual issues and taking a theoretical and evidence-based approach to the relationships between management and performance, this book offers new directions for research and a framework to help improve public services in practice.

Managing People in the Public Services

Author : David Farnham
Publisher : Bloomsbury Publishing
ISBN 13 : 1349246328
Total Pages : 418 pages
Book Rating : 4.3/5 (492 download)

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Book Synopsis Managing People in the Public Services by : David Farnham

Download or read book Managing People in the Public Services written by David Farnham and published by Bloomsbury Publishing. This book was released on 1996-05-01 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the last two decades public services have been directly affected by the radical, political and economic changes which have characterized Britain. As 'businesses' public service employers are now becoming more responsive to their clients and customers and have moved to a more decentralized and proactive style, based on private sector practices. This book describes past practices and current developments in public sector organizations, looking at in-depth case studies covering NHS trusts, the Civil Service, local government, police and education. It examines implications for the future and will provide an invaluable guide for both students of personnel and business studies and managers in the public sector.

Performance Management in the Public Sector

Author : Wouter Van Dooren
Publisher : Routledge
ISBN 13 : 1134197012
Total Pages : 317 pages
Book Rating : 4.1/5 (341 download)

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Book Synopsis Performance Management in the Public Sector by : Wouter Van Dooren

Download or read book Performance Management in the Public Sector written by Wouter Van Dooren and published by Routledge. This book was released on 2010-06-10 with total page 317 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tackling the key topics of reform and modernization, this important new book systematically examines performance in public management systems. The authors present this seminal subject in an informative and accessible manner, tackling some of the most important themes. Performance Management in the Public Sector takes as its point of departure a broad definition of performance to redefine major and basic mechanisms in public administration, both theoretically and in practice. The book: situates performance in some of the current public management debates; discusses the many definitions of ‘performance’ and how it has become one of the contested agendas of public management; examines measurement, incorporation and use of performance information; and explores the challenges and future directions of performance management. A must-read for any student or practitioner of public management, this core text will prove invaluable to anyone wanting to improve their understanding of performance management in the public sector.

Managing Complexity in the Public Services

Author : Philip Haynes
Publisher : Routledge
ISBN 13 : 131781164X
Total Pages : 178 pages
Book Rating : 4.3/5 (178 download)

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Book Synopsis Managing Complexity in the Public Services by : Philip Haynes

Download or read book Managing Complexity in the Public Services written by Philip Haynes and published by Routledge. This book was released on 2015-03-24 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: The application of complexity theory to management and the social sciences has been a key development in theory and practice over the last decade. This approach questions the possibility of finding universal methods of practice, and proposes a pragmatic and humanistic management style that evolves out of a reflective method. The focus is on practitioners observing patterns of similarity and being adaptable in decision-making. Bringing complexity theory into management reveals the importance of organizational culture and effective communication because people, their values and their objectives are at the heart of this method. Information technology provides a framework for complex communication and knowledge use, but it cannot replace highly developed professional negotiations and cooperation. This book argues that the complexity of the public service world limits the usefulness of classical and rational scientific management approaches such as New Public Management. Excessive marketization threatens a collaborative approach and overly rigid approaches to performance management and strategic management can be dysfunctional. Managing Complexity in the Public Services 2nd Edition advances a method of management practice that copes with the stark realities of the complex and unpredictable public policy world. It develops pragmatic management practices from action research that will be valuable to both academics and practitioners. The result is a new value-based practice for the post-crisis public service world.

Complexity and the Experience of Managing in Public Sector Organizations

Author : Ralph Stacey
Publisher : Routledge
ISBN 13 : 1134210523
Total Pages : 210 pages
Book Rating : 4.1/5 (342 download)

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Book Synopsis Complexity and the Experience of Managing in Public Sector Organizations by : Ralph Stacey

Download or read book Complexity and the Experience of Managing in Public Sector Organizations written by Ralph Stacey and published by Routledge. This book was released on 2007-05-07 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fundamental problem of public sector governance relates to the very way of thinking it reflects; where organization is thought of as a ‘thing’, a system designed to deliver what its designers choose. This volume questions that way of thinking and takes a perspective in which organizations are complex responsive processes of relating between people. Bringing together the work of participants on the Doctor of Management program at Hertfordshire University, this book focuses on the move to marketization and managerialism, paying particular attention to human relationships and group dynamics. The contributors provide narrative accounts of their work addressing questions of management, pressures, accountability, responsiveness and traditional systems perspectives. In considering such questions in terms of their daily experience, they explore how the perspective of complex responsive processes assists them in making sense of experience and developing practice. Including an editors’ commentary which introduces and contextualizes these experiences as well as drawing out key themes for further research, this book will be of value to academics, students and practitioners looking for reflective accounts of real life experiences rather than further prescriptions of what organizational life ought to be.

Personnel Management in Government

Author : Norma M. Riccucci
Publisher : CRC Press
ISBN 13 : 1466513640
Total Pages : 505 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Personnel Management in Government by : Norma M. Riccucci

Download or read book Personnel Management in Government written by Norma M. Riccucci and published by CRC Press. This book was released on 2016-04-19 with total page 505 pages. Available in PDF, EPUB and Kindle. Book excerpt: With over 20 million people on its payroll, the government continues to be the largest employer in the country. Managing people who do the nation’s work is of critical importance to politicians and government leaders as well as citizens. The great recession of 2008 put enormous strains on governments, highlighting the key role personnel play in managing under times of austerity as well as prosperity. A thorough examination of political and historical aspects, Personnel Management in Government: Politics and Process, Seventh Edition provides students with a comprehensive understanding of human resource management within its historical and political context in the public sector. It discusses the development of public sector human resource management, the present status of best practices, and important insights from current scholarship on all three levels of government: federal, state, and local. See What’s New in the Seventh Edition: Personnel reforms under the Obama administration Pension developments at state and local levels of government Labor relations reforms at state and local levels, e.g. recent experiences in Michigan, Ohio, and other states making big changes to labor laws and policies Changes to diversity and affirmative action initiatives across the nation Developments in performance outcome initiatives at all levels of government During the 36 years since the publication of the first edition, the authors have addressed issues that were not yet considered mainstream, yet have become so over time. The seventh edition is no different. It examines progress that public personnel professionals are making to address changes in the political, legal, and managerial environment of the current decade. Exploring developments and innovations in the management of people who carry out the government's work, the book introduces students to public sector personnel management.

Managing Change in the Public Services

Author : Mike Wallace
Publisher : John Wiley & Sons
ISBN 13 : 1405172738
Total Pages : 248 pages
Book Rating : 4.4/5 (51 download)

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Book Synopsis Managing Change in the Public Services by : Mike Wallace

Download or read book Managing Change in the Public Services written by Mike Wallace and published by John Wiley & Sons. This book was released on 2009-02-09 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the management of change to improve publicservice effectiveness. It breaks new ground in addressing whypublic service change is becoming increasingly complex to manage,how people cope with this new complexity, what implications arisefor improving policy and practice, and which avenues for furtherresearch and theory-building look particularly promising. The contributors are all leading researchers from the USA,Canada and the UK. Together they provide a synthesis ofstate-of-the-art thinking on the complex change process inAnglo-American contexts, policy-making for public service reformthat generates managerial complexity, and practice in serviceorganizations to improve provision. Special reference is made toeducation and health: the largest and most complex of the publicservices. The analysis has wider relevance for other publicservices and national contexts. Managing Change in the Public Services is essentialreading for all concerned with public service improvement - leadersand managers in service organizations, administrators, trainers,advisers and consultants who support the management of change,policy-makers and public servants, and advanced course students andacademics. The book also offers general insights for the theory andpractice of managing organizational and systemic change.

The Canadian Experience of Public Sector Management Reform (1995-2002).

Author : Commonwealth Secretariat
Publisher : Commonwealth Secretariat
ISBN 13 : 9780850926989
Total Pages : 160 pages
Book Rating : 4.9/5 (269 download)

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Book Synopsis The Canadian Experience of Public Sector Management Reform (1995-2002). by : Commonwealth Secretariat

Download or read book The Canadian Experience of Public Sector Management Reform (1995-2002). written by Commonwealth Secretariat and published by Commonwealth Secretariat. This book was released on 2003 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public sector reform has moved on apace since the first of the Commonwealth Profile Series was launched in 1995 when the principles of New Public Management (NPM) were in an early stage of adoption.

Strategic Human Resource Management

Author : Noel Tichy, Charles Fombrun, Mary Ann Devanna
Publisher :
ISBN 13 :
Total Pages : 37 pages
Book Rating : 4.L/5 ( download)

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Book Synopsis Strategic Human Resource Management by : Noel Tichy, Charles Fombrun, Mary Ann Devanna

Download or read book Strategic Human Resource Management written by Noel Tichy, Charles Fombrun, Mary Ann Devanna and published by . This book was released on 1981 with total page 37 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Managing Public Services - Implementing Changes

Author : Tony L. Doherty
Publisher : Routledge
ISBN 13 : 1134578156
Total Pages : 785 pages
Book Rating : 4.1/5 (345 download)

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Book Synopsis Managing Public Services - Implementing Changes by : Tony L. Doherty

Download or read book Managing Public Services - Implementing Changes written by Tony L. Doherty and published by Routledge. This book was released on 2014-01-03 with total page 785 pages. Available in PDF, EPUB and Kindle. Book excerpt: The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. Managing Public Services, Implementing Changes – A Thoughtful Approach 2e, is for students and managers who intend to work in a service organisation whether it is owned publicly of privately. This book concentrates on how managers can change things for the better and explains ‘why’ as well as ‘how’. The second edition has been fully updated to address challenges facing public services with new material on managing cuts, managing risk, managing innovation, producing funding applications, Lean Management and process review. A new chapter on managing social enterprise and generating social capital has also been added. This text is both solidly practical and theoretically challenging and is supported by strong pedagogical features including: case studies and illustrative vignettes from public service managers working in Europe, Asia, Australia and the US; exercises and review questions. Students will develop learning skills that enable them to transfer their learning from one situation to another and thinking skills that enable them adapt the way that they apply their learning as circumstances change. This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.

Managing Information and Knowledge in the Public Sector

Author : Eileen Milner
Publisher : Routledge
ISBN 13 : 1134629486
Total Pages : 209 pages
Book Rating : 4.1/5 (346 download)

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Book Synopsis Managing Information and Knowledge in the Public Sector by : Eileen Milner

Download or read book Managing Information and Knowledge in the Public Sector written by Eileen Milner and published by Routledge. This book was released on 2002-09-11 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Down to earth and taking into account the critically important characteristics unique to public services, this is an illuminating text for anyone working, or thinking about working, in the public sector.

Human Resource Management

Author : Elizabeth D. Fredericksen
Publisher : Routledge
ISBN 13 : 1317418042
Total Pages : 331 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Human Resource Management by : Elizabeth D. Fredericksen

Download or read book Human Resource Management written by Elizabeth D. Fredericksen and published by Routledge. This book was released on 2015-09-16 with total page 331 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sound HRM practices matter—they are a sine qua non of effective governance in democratic government—equally so at the local, regional, state and national levels of government. The NASPAA (Network of Schools of Public Policy, Affairs, and Administration) accreditation standards demand critical competencies for public managers that are vital to human resource managers and supervisors at all levels. These competencies include: skills to lead and manage in public governance; to participate in and contribute to the policy process; to analyze, synthesize, think critically, solve problems and make decisions; to articulate and apply a public service perspective; and to communicate and interact productively with a diverse and changing workforce and citizenry. This second edition of Human Resource Management is designed specifically with these competencies in mind to: Introduce and explore the fundamental purposes of human resource management in the public service and consider the techniques used to accomplish these purposes Provide exercises to give students practice for their skills after being introduced to the theory, foundation, and practices of public and nonprofit sector HRM Facilitate instruction of the material by introducing important topics and issues with readings drawn from the professional literature Provide information and examples demonstrating the interrelatedness of many of the topics in public sector HRM and the trends shaping public and nonprofit management, especially diversity, ethics, and technology. Demonstrate and describe differences among HRM practices in public, for-profit and nonprofit organizations, and between the levels of government. Human Resource Management is organized to provide a thorough discussion of the subject matter with extensive references to relevant literature and useful teaching tools. Thus, students will consider the issues, purposes, and techniques of HRM and conceptualize how varied their roles are, or will be, whether a personnel specialist in a centralized system or a supervisor managing in one of the increasingly common decentralized systems. Each chapter includes a thorough review of the principles and practices of HRM (including the why and the how), selected readings, important themes, diverse examples, key terms, study questions, applied exercises, case studies, and examples of forms and processes would-be managers will encounter in their roles.

South African Human Resource Management for the Public Sector

Author : Barney Erasmus
Publisher : Juta and Company Ltd
ISBN 13 : 9780702166334
Total Pages : 572 pages
Book Rating : 4.1/5 (663 download)

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Book Synopsis South African Human Resource Management for the Public Sector by : Barney Erasmus

Download or read book South African Human Resource Management for the Public Sector written by Barney Erasmus and published by Juta and Company Ltd. This book was released on 2005 with total page 572 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report discusses important themes in the field of human resource management for the public sector, including managing employee relations, strategizing and planning human resources departments, and selecting employees within the equal employment opportunity guidelines. Current legislation of the field is discussed and new theories on local and international applied research are explored.

Human Resource Management in the Public Sector

Author : Ronald J. Burke
Publisher : Edward Elgar Publishing
ISBN 13 : 0857937324
Total Pages : 351 pages
Book Rating : 4.8/5 (579 download)

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Book Synopsis Human Resource Management in the Public Sector by : Ronald J. Burke

Download or read book Human Resource Management in the Public Sector written by Ronald J. Burke and published by Edward Elgar Publishing. This book was released on 2013-01-01 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'An impressive collection of authoritative treatments of major current and ongoing topics in public sector human resource management, provided by both well-established experts and up-and-coming scholars who are becoming leaders in the field. A valuable resource for courses on the topic and an important reference for scholars and those seeking to maintain expert knowledge about it.' – Hal G. Rainey, The University of Georgia, US This insightful book presents current thinking and research evidence on the role of human resource management policies and practices in increasing service quality, efficiency and organizational effectiveness in the public sector. Internationally, public sector organisations face enormous challenges, including increasingly uncertain political and economic environments, more vigilant and cost-conscious governments, rapidly evolving community needs and an ageing workforce. This collection examines a range of HRM-related topics that will influence the capacity of public sector agencies to negotiate and respond to the challenges ahead. These topics include managing public sector human resources during an economic downturn, enhancing the satisfaction and motivation of public sector employees, attracting and retaining talent, leadership development, and case studies in successful public sector organizational change. With each chapter drawing on the latest research, but also emphasizing the practical implications, this collection is suitable for practitioners, researchers and students alike. It will also be valuable for HR specialists and managers of HR units in the public sector.

The Public Sector

Author : Alexander Stevenson
Publisher : Kogan Page Publishers
ISBN 13 : 0749467789
Total Pages : 216 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis The Public Sector by : Alexander Stevenson

Download or read book The Public Sector written by Alexander Stevenson and published by Kogan Page Publishers. This book was released on 2013-07-03 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Public Sector: Managing the Unmanageable offers practical advice to public sector managers on how to develop techniques to deal with the challenges they face, particularly in the areas of accountability, setting targets, risk management/encouraging innovation, managing people, decision making and working with politicians. Based on original interviews with politicians and senior public sector managers, including the last four cabinet secretaries, it is full of anecdotes, actionable lessons and insights. Each chapter takes a specific aspect of management and starts by explaining why it is different in the public sector, then sets out ways for public sector managers to handle those differences and ends with an executive summary and a checklist to prompt managers to think about how they might change what they currently do. The book has a foreword by Peter Mandelson and insights based on interviews with more than sixty successful public sector managers including: Michael Bloomberg, Brendan Barber, Sir Michael Barber, Lord (Michael) Bichard, Lord (John) Browne, Lord (Robin) Butler, Helen Carter, Sir Merrick Cockell, Charles Clarke, Lord (Geoffrey) Dear, Brian Dinsdale, Charles Farr, Lord (Charles) Guthrie, Lord (Chris) Haskins, Lord (Michael) Heseltine, Ken Livingstone, Paul Martin, Lord (John) Monks, Lord (Gus) O'Donnell, Sir Robert Naylor, Jan Parkinson, Sir Hayden Phillips, Jonathan Powell, Heather Rabbatts, John Ransford, Gill Rider, Paul Roberts, Sir Peter Rogers, Stephen Taylor, Lord (Andrew) Turnball, Sir Robin Wales, Nick Walkley, Ian Watmore and Lord (Richard) Wilson.