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Author : William Watson
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (643 download)
Download or read book Managing Organisational Change Within the Inland Revenue written by William Watson and published by . This book was released on 1999 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Great Britain. National Audit Office
Publisher :
ISBN 13 : 9780102638967
Total Pages : 76 pages
Book Rating : 4.6/5 (389 download)
Download or read book Change Management in the Inland Revenue written by Great Britain. National Audit Office and published by . This book was released on 1996 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: This review of the Change Programme in the Inland Revenue covers the Programme's main features, the adequacy of mechanisms for managing the changes sought, and how the Department is assessing the impact of the Change Programme and dealing with factors that could influence its delivery.
Author : Fred Fallik
Publisher : Routledge
ISBN 13 : 1135937141
Total Pages : 174 pages
Book Rating : 4.1/5 (359 download)
Download or read book Managing Organizational Change (RLE: Organizations) written by Fred Fallik and published by Routledge. This book was released on 2013-05-02 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: The United States Internal Revenue Service introduced a multi-million dollar program to automate its operations in the early 1980s. This book describes a multidisciplinary study of the experiences of several thousand users in this program, based primarily on questionnaires, observation and interviews. The case study gives valuable guidance to managers and their consultants involved in planning introduction of new office technology, as well as providing more academic insights into aspects of human behaviour under changing working conditions.
Author : Fred Fallik
Publisher : Routledge
ISBN 13 : 1135937214
Total Pages : 196 pages
Book Rating : 4.1/5 (359 download)
Download or read book Managing Organizational Change (RLE: Organizations) written by Fred Fallik and published by Routledge. This book was released on 2013-05-02 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: The United States Internal Revenue Service introduced a multi-million dollar program to automate its operations in the early 1980s. This book describes a multidisciplinary study of the experiences of several thousand users in this program, based primarily on questionnaires, observation and interviews. The case study gives valuable guidance to managers and their consultants involved in planning introduction of new office technology, as well as providing more academic insights into aspects of human behaviour under changing working conditions.
Author : Great Britain. National Audit Office
Publisher : The Stationery Office
ISBN 13 : 9780102954241
Total Pages : 40 pages
Book Rating : 4.9/5 (542 download)
Download or read book HM Revenue & Customs' Transformation Programme written by Great Britain. National Audit Office and published by The Stationery Office. This book was released on 2008 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: Eighteen months into an ambitious programme to transform HMRC, the Department has spent £851 million and achieved estimated benefits of £2.4 billion. These benefits are mainly from activities already underway when the programme began. Changes to funding have led the Department to revise and postpone parts of the programme, and the overall benefits expected carry high levels of uncertainty.A report out today by the National Audit Office found that most of the £11.5 billion benefits are expected to come from an increased tax yield (£6.3 billion) and transaction savings to business and government (£4.1 billion). The estimate of additional tax yield is volatile and assumes collection in full. The Department has made progress in developing its systems and processes and enhanced its project and financial management skills to deliver the programme. For most programmes it has developed governance processes and set out responsibilities for managing the projects. It delivered, as planned, one major programme in the first 18 months and has implemented parts of other programmes. It is taking action to improve implementation plans and milestones, risk management and contingency plans for some other programmes. A major driver of the programme is the Department's targets to achieve efficiency savings of 5 per cent a year. Changes in funding and content of the programme during 2007-08 delayed the completion of the business cases for individual programmes. The Department has approved business cases for 10 programmes and plans to complete the remaining three over Summer 2008. Finalising the component parts of the transformation programme is a critical step, particularly as the Department expects the funding available to peak in 2008-09 and reduce thereafter.Changing the culture of the Department to become more customer-focused is an important part of the programme. In any change programme staff satisfaction might be expected to decline and recent surveys indicate morale remains at a low ebb. The Department needs to more actively demonstrate the benefits to its staff and manage the expectations of customers as many of the improvements for them are scheduled for 2011 and beyond.
Author : Great Britain: National Audit Office
Publisher : The Stationery Office
ISBN 13 : 0102946744
Total Pages : 52 pages
Book Rating : 4.1/5 (29 download)
Download or read book Accuracy in processing income tax written by Great Britain: National Audit Office and published by The Stationery Office. This book was released on 2007-07-06 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: This NAO report, examines the Department of HM Revenue and Customs accuracy in processing Self Assessment Tax forms and the PAYE scheme for Income Tax. In the 2006-07, the Department collected £149 billion in Income Tax, dealing with the tax affairs of some 36 million taxpayers. In total, £125 billion was collected via employers through the PAYE scheme and £24 billion from self employed people, and others with additional income through the Tax Self Assessment. The Department needs to spend about £1.7 billion per year in administering Income Tax, with the processing taking place across the Department's 300 offices. This report draws some of the following conclusions: that the correct tax assessment occurs in 95.4% of cases; there is a 96.5% accuracy in processing Self Assessment, whilst PAYE cases were 95.1% accurate (but 25% of PAYE cases are more complex, with more processing needed, and so a greater error rate, at 82.1%, is found in these instances). The Department itself estimates inaccurate processing has led to 3.6 million errors in Self Assessment and 2.8 million errors on PAYE in 2006-07. Taking all the various processing errors together, just over 1 million taxpayers in this period had received £125 million in underpayments of tax and £157 million in overpayments. The most frequent type of error is in the Department's calculation of tax codes, which are used by employers to calculate deductions of income tax from employees' pay, with 63% of the PAYE error rate relating to tax codes. Among the report's recommendations are: that HM Customs & Revenue should continue with the quality monitoring, identifying specific types of error; they should facilitate the sharing of good practice across the tax offices; further develop an early warning system, through the analysis of trends in monthly data; separate out more complex cases to process by specialised teams and develop a customer-focused approach by tracking the effect of error rates on the different taxpayer groups.
Author : OECD
Publisher : OECD Publishing
ISBN 13 : 9264200827
Total Pages : 68 pages
Book Rating : 4.2/5 (642 download)
Download or read book Managing Service Demand A Practical Guide to Help Revenue Bodies Better Meet Taxpayers' Service Expectations written by OECD and published by OECD Publishing. This book was released on 2013-07-29 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides guidance on a whole-of-revenue body approach for managing service demand effectively. It sets out a possible ‘model’ for governance arrangements based on leading revenue body practice – in this case, Australia.
Author : Great Britain. Board of Inland Revenue
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (222 download)
Download or read book Inland Revenue management plan written by Great Britain. Board of Inland Revenue and published by . This book was released on 1991 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Peter F Gallagher
Publisher : PFG Publishing
ISBN 13 :
Total Pages : 224 pages
Book Rating : 4./5 ( download)
Download or read book Change Management Fables written by Peter F Gallagher and published by PFG Publishing. This book was released on 2019-03-13 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership of Change® Volume 1: Change Management Fables Change Management Fables: Ten fables about the leadership paradox of implementing organisational change management versus delivering normal day-to-day operations. About this Book: Leaders go about their daily task of implementing the organisation’s strategy to deliver financial results. All of a sudden there is a change explosion that disrupts normal day-to-day operations. This is the leadership paradox: implementing change versus delivering day-to-day operations. Leaders then need to adjust their focus to implement the change, so that the organisation stays ahead of the competition and continues to deliver revenue to its shareholders. That means the change has to ensure a return on investment, full employee change adoption, and sustainable change. Leadership of Change Volume 1 represents the author’s experiences throughout his career, it, provides ten practical stories of typical and consistent change management challenges that organisations and leaders experience when implementing organisation change, transitioning their organisation from the current ‘a’ state to the future ‘B’ state. Potential solutions are introduced which are developed in Volumes 2 and 3. This book includes illustrations as well as the a2B Change Management Framework®(a2BCMF®), the AUILM® Employee Change Adoption Model and the a2B5R® Employee Behaviour Change Model. Other Leadership of Change® Volumes: Volume 2 - a2B Change Management Pocket Guides Volume 3 – Change Management Handbook The volumes in this series are intended to be leading practice in organisational change management and implementation, which supports strategy execution. They are based on the author’s work, with over thirty years of organisational change implementation, transformation, and business improvement experience in over twenty countries. Volume 1 shares change management challenges and experiences told through ten short fables that are based in some way on the author’s work experience. Volume 2 is the a2B Change Management Pocket Guide that is practical, hands-on and provides a framework, concepts, models and techniques to help employees with change implementation. Volume 3 is the a2B Change Management Handbook which provides many more concepts and much more detail than contained within the Pocket Guide. Change Management Pocket Guide: This pocket guide contains over thirty concepts, models, figures, assessments, tools, templates, checklists, plans, a roadmap and glossary structured around the ten-step a2B Change Management Framework®. About this Book: This pocket guide is a practical, hands-on guide built around the a2B Change Management Framework® (a2BCMF®) with over thirty models, tool and change concepts. It is designed to support change practitioners delivering hands-on organisational change. The pocket guide supports a programme approach to organisational change, starting with ‘change definition’ (strategy alignment) and moving through to ‘closing and sustain’ the change. The ten-step a2BCMF® is supported by over thirty concepts, a change adoption model, a behavioural change model, figures, assessments, tools, templates, checklists and plans, as well as a roadmap and glossary. It covers the key change management concepts such as sponsorship, communications, readiness, resistance and adoption. The assessments provide valuable input on whether the team should progress from one critical a2BCMF® step to the next. Change Management Handbook: This handbook contains over fifty concepts, models, figures, assessments, tools, templates, checklists, plans, a roadmap and glossary structured around the ten-step a2B Change Management Framework® each with a practical case study. About this Book: This handbook is for growth mindset leaders, senior managers, students, HR professionals and change management practitioners who want to deliver organisational change while their organisation continues with day-to-day operations. The Leadership of Change Volume 3 is based on over thirty years of experience implementing change, transformation and improvements into some of the world’s largest and most successful organisations across many countries and cultures. It provides deep insights into change programme delivery using the a2B Change Management Framework®. It starts by aligning the change with the organisation’s strategy and vision, moving through to successfully closing and sustaining the change. It covers ten key change management implementation concepts in detail, which include sponsorship, change history, communication, change planning, readiness, resistance, developing the new skills and behaviours, as well as adoption. It also includes the AUILM® Employee Change Adoption Model and the a2B5R® Employee Behaviour Change Model.
Author : Great Britain. National Audit Office
Publisher : The Stationery Office
ISBN 13 : 9780102954395
Total Pages : 40 pages
Book Rating : 4.9/5 (543 download)
Download or read book HM Revenue & Customs written by Great Britain. National Audit Office and published by The Stationery Office. This book was released on 2008 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although most tax payments are made on time, around one-third are not. The level of debt in HM Revenue and Customs fluctuates on a daily basis. The difference is mainly because these systems exclude some debt that is due but is paid almost immediately and there are timing differences in when debt is downloaded from the main tax systems. This report analyses trends in debt levels using figures from the debt management systems. It examines: The Department's performance in managing debt; how the Department manages and prioritises debts; the Department's methods for collecting debt and how it encourages taxpayers to pay on time. It finds that though the Department has improved its management of tax debt, over the last year debt as a proportion of net receipts and the age of debt has increased on some taxes.
Author : United States. General Accounting Office
Publisher :
ISBN 13 :
Total Pages : 108 pages
Book Rating : 4.:/5 (31 download)
Download or read book Department of Transportation written by United States. General Accounting Office and published by . This book was released on 1987 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Julie Hodges
Publisher : Kogan Page Publishers
ISBN 13 : 0749474203
Total Pages : 376 pages
Book Rating : 4.7/5 (494 download)
Download or read book Managing and Leading People Through Organizational Change written by Julie Hodges and published by Kogan Page Publishers. This book was released on 2016-02-03 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tremendous forces for change are radically reshaping the world of work. Disruptive innovations, radical thinking, new business models and resource scarcity are impacting every sector. Although the scale of expected change is not unprecedented, what is unique is the pervasive nature of the change and its accelerating pace which people in organizations have to cope with. Structures, systems, processes and strategies are relatively simple to understand and even fix. People, however, are more complex. Change can have a different impact on each of them, all of which can cause different attitudes and reactions. Managing and Leading People Through Organizational Change is written for leaders with the key responsibility of managing people through transitions. Managing and Leading People through Organizational Change provides a critical analysis of change and transformation in organizations from a theoretical and practical perspective. It addresses the individual, team and organizational issues of leading and managing people before, during and after change, using case studies and interviews with people from organizations in different sectors across the globe. This book demonstrates how theory can be applied in practice through practical examples and recommendations, focusing on the importance of understanding the impact of the nature of change on individuals and engaging them collaboratively throughout the transformation journey.
Author : J.H. Bowman
Publisher : Routledge
ISBN 13 : 1317171888
Total Pages : 567 pages
Book Rating : 4.3/5 (171 download)
Download or read book British Librarianship and Information Work 2001–2005 written by J.H. Bowman and published by Routledge. This book was released on 2016-04-15 with total page 567 pages. Available in PDF, EPUB and Kindle. Book excerpt: This important reference volume covers developments in aspects of British library and information work during the five year period 2001-2005. Over forty contributors, all of whom are experts in their subject, provide an overview of their field along with extensive further references which act as a starting point for further research. The book provides a comprehensive record of library and information management during the past five years and will be essential reading for all scholars, library professionals and students.
Author : Julian Randall
Publisher : Taylor & Francis
ISBN 13 : 1003823246
Total Pages : 236 pages
Book Rating : 4.0/5 (38 download)
Download or read book Agency, Change and Learning written by Julian Randall and published by Taylor & Francis. This book was released on 2023-12-05 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite the plethora of books on change, there appears a notable gap in the field; rarely is the authentic and candid voice of change agents heard. How often do academics or practitioners candidly state what they actually do when they are faced with managing change in their own organisations or when they are called on in a consultancy capacity? In this new book, the editors bring together a diverse group of contributors who have worked as Internal Change Agents in organizations to divulge what they really do and think about change. The authors draw on their own research work involving change agents and their change interventions and include current reflections on the post-Covid world of work, and the change required for achieving change interventions successfully. Each contribution offers perspectives from real change programmes, in both the public and private sector, offering a unique opportunity to move beyond theory and understand change in practice. The book offers valuable insights for academics and students of organisational change and behaviour, leadership and organisational development.
Author : Great Britain. Parliament. House of Commons. Treasury Committee
Publisher : The Stationery Office
ISBN 13 : 9780215020239
Total Pages : 104 pages
Book Rating : 4.0/5 (22 download)
Download or read book The Merger of Customs & Excise and the Inland Revenue written by Great Britain. Parliament. House of Commons. Treasury Committee and published by The Stationery Office. This book was released on 2004 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Government has announced its intention to merge the Inland Revenue and HM Customs and Excise departments into a single department, to be called HM Revenue and Customs, in line with the recommendations of the O'Donnell report ('Financing Britain's future: review of the Revenue departments, Cm 6163; ISBN 0101616325) published in March 2004. The Committee's report examines the case for merger; expected costs and benefits; risks; legislation: confidentiality and powers of the new department; tax policy-making; and ministerial accountability. The Committee supports the decision in principle and looks forward to a detailed analysis of expected costs and benefits being carried out as soon as practicable, and also supports the introduction of new accountability arrangements. However, the fact that the Executive Chairman will report to three Treasury Ministers on various aspects of the new department's work appears unnecessarily cumbersome, and recommends that this should be reviewed in light of practice once the new department has been created.
Author : 布卢姆斯伯里出版公司
Publisher : 中信出版社
ISBN 13 : 9787800736599
Total Pages : 2176 pages
Book Rating : 4.7/5 (365 download)
Download or read book Business written by 布卢姆斯伯里出版公司 and published by 中信出版社. This book was released on 2003 with total page 2176 pages. Available in PDF, EPUB and Kindle. Book excerpt: 责任者取自版权页。
Author : Ifueko Omoigui Okauru
Publisher : African Books Collective
ISBN 13 : 9788431488
Total Pages : 610 pages
Book Rating : 4.7/5 (884 download)
Download or read book Federal Inland Revenue Service and Taxation Reforms in Democratic Nigeria written by Ifueko Omoigui Okauru and published by African Books Collective. This book was released on 2012-12-19 with total page 610 pages. Available in PDF, EPUB and Kindle. Book excerpt: In line with the federal structure of the Nigerian State, tax administration in the country is multi-tiered. The Federal Inland Revenue Service is responsible for assessing, collecting and accounting for tax and other revenues accruing to the Federal Government. The States Boards of Internal Revenue and the Local Government Revenue Committees perform similar functions at the State and Local Government levels respectively. This book attempts to chronicle the changes that have been taking place within the Federal Inland Revenue Service since 2004 and how these activities have contributed to the reforms in the Nigerian tax system. In terms of value, the book facilitates an understanding of the role played by the Service; its staff and stakeholders in repositioning the Nigerian tax system. It is an essential reference material for everyone that seeks an understanding of the processes that underscore the ongoing changes in the Nigerian tax system.
