Managing for Excellence in the Public Sector

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Author :
Publisher : Juta and Company Ltd
ISBN 13 : 9780702152023
Total Pages : 508 pages
Book Rating : 4.1/5 (52 download)

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Book Synopsis Managing for Excellence in the Public Sector by : G. Van der Waldt

Download or read book Managing for Excellence in the Public Sector written by G. Van der Waldt and published by Juta and Company Ltd. This book was released on 1999-12-31 with total page 508 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides public admninistration instructors with a holistic South African perspective presented by means of a systems approach, the addressing of current and future distinctive issues and challenges and the presentation of specific remedies, the application of proven private sector principles to the public sector and the use of case studies to place theoretical knowledge within a practical frame of reference.

Managing for Quality and Performance Excellence

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Author :
Publisher : Cengage Learning
ISBN 13 : 9781285069463
Total Pages : 0 pages
Book Rating : 4.0/5 (694 download)

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Book Synopsis Managing for Quality and Performance Excellence by : James R. Evans

Download or read book Managing for Quality and Performance Excellence written by James R. Evans and published by Cengage Learning. This book was released on 2013-01-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provide a description about the book that does not include any references to package elements. This description will provide a description where the core, text-only product or an eBook is sold. Please remember to fill out the variations section on the PMI with the book only information. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Quality

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Author :
Publisher : Prentice Hall
ISBN 13 :
Total Pages : 456 pages
Book Rating : 4.3/5 ( download)

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Book Synopsis Quality by : C. Harold Aikens

Download or read book Quality written by C. Harold Aikens and published by Prentice Hall. This book was released on 2006 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Quality: A Corporate Force - Managing for Excellence provides a comprehensive approach to quality, giving particular emphasis to how the issues arising from quality impact management practices. Quality is presented as a core value that influences virtually every decision and behavior within an organization, including the nature and depth of relationships. This textbook cover topics of interest to all levels of the organization - from the formulation of strategy to the formation of Six Sigma project teams - and meets the needs of graduate and undergraduate students, as well as participants in short-course industrial training."--BOOK JACKET.

Managing for Excellence in the Twenty-First Century

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Publisher : AuthorHouse
ISBN 13 : 1524643254
Total Pages : 507 pages
Book Rating : 4.5/5 (246 download)

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Book Synopsis Managing for Excellence in the Twenty-First Century by : Prof. Goski Alabi

Download or read book Managing for Excellence in the Twenty-First Century written by Prof. Goski Alabi and published by AuthorHouse. This book was released on 2016-11-19 with total page 507 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing for Excellence in the Twenty-First Century: The Total Quality Approach is a seminal book for achieving the much sought-after traits of quality and excellence. The book provides a practical yet philosophical perspective into achieving quality and excellence. Goski brings her combined experiences from industry, academia, and research into a compendium of principles, theories, practices, tools, techniques, and strategies that can provide and support personal and organizational transformation and sustainable growth. Through the search for excellence and sustainability, Goski presents a different functional approach to management using a combination of existing wisdom, theories, and practices to help create and deliver value that meets or exceeds expectations. Managing for Excellence in the Twenty-First Century is a new perspective to make a difference in both your life and work. Managing for Excellence in the Twenty-First Century: The Total Quality Approach is a wonderfully comprehensive resource that explain the concepts, philosophy, and principles of quality management clearly and simply enough that even complete beginners to quality management will be able to understand. But it is also thorough enough that those with previous experience in quality management will still gain insights. It presents an expos of the concept of quality from a practical point of view and discusses the differences between management and quality management approaches of the twentieth and twenty-first centuries. The analysis of theories is backed by case examples, and careful attention is given to the limitations of existing theories, standards, and practices. The book also brings to the readers attention their innate power to make a difference and be original through the influence of creativity and innovation. The book also stresses the importance of the values of customer satisfaction, learning, leadership, and adaptation, with the view of improving continually. The book also draws readers attention to some cultural shifts of the twenty-first century and provides insight into how to change with the times by focusing on digital fluency, among other strategies. The book provides a good text for teaching at both the graduate and undergraduate levels. It covers areas like the philosophy of quality management, the purpose of existence, the evolution of quality-management principles, and the lessons to be learned from the various shifts in management practices. It also includes a discussion of the philosophy of excellence, the concept of quality and management, people management, and the relevance of technology and social media in achieving excellence in contemporary times as well as strategies for achieving excellence in contemporary times.

Managing Social Service Staff for Excellence

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118089510
Total Pages : 260 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Managing Social Service Staff for Excellence by : Nancy Summers

Download or read book Managing Social Service Staff for Excellence written by Nancy Summers and published by John Wiley & Sons. This book was released on 2011-02-17 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: An essential guide for those charged with supervision of nonclinical staffin programs, agencies, and units within social service organizations "As someone who has worked in social service agencies, consulted with hundreds of them, and who teaches social service professionals, Ms. Summers knows the issues faced by agencies firsthand. From this experience she has compiled a thoughtful and well-organized text that identifies the principles of effective supervision." —Samuel Knapp, EdD Director of Professional Affairs, Pennsylvania Psychological Association From the Foreword The care of patients and clients of social service agencies is increasingly being performed by paraprofessionals or professionals with little experience. While there are many books written about giving quality clinical supervision, there is very little on supervising the least experienced frontline nonclinical and clinical staff to teach and promote positive and effective interaction with clients, and provide staff support and training that elevates quality care, improves job satisfaction, and minimizes staff turnover. Based on author Nancy Summers' many years of working with troubled social service agencies, Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision fills this need and offers numerous ideas for securing the best care for those served by social service agencies. Common problems faced by agencies are examined with regard to employee behavior and wellness, including staff teamwork, how to build healthy staff/client relationships, and the identification and prevention of routine disrespect of clients and their needs. Diagnostic techniques are presented for identifying these problems, as well as remedies and prevention programs that can be put in place without great expense. Filled with interviews and numerous case examples, Managing Social Service Staff for Excellence offers a step-by-step process for: creating good preventive measures to counteract negative practices that can occur; developing robust commitment and enthusiasm; and getting back on the right track after unfortunate incidents have taken place.

Creating Excellence

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Author :
Publisher : Routledge
ISBN 13 : 1351065289
Total Pages : 352 pages
Book Rating : 4.3/5 (51 download)

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Book Synopsis Creating Excellence by : Craig R. Hickman

Download or read book Creating Excellence written by Craig R. Hickman and published by Routledge. This book was released on 2018-04-17 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creating Excellence, first published in 1984, proposes a rational yet visionary blend of approaches for a winning, strategy-driven culture that can provide you and your company with the confidence that gets results. Based on a programme of six essential leadership skills – vision, sensitivity, insight, versatility, focus, and patience – this step-by-step blueprint for organisational excellence shows the New Age Executive exactly how to: Know your firm’s capabilities – and make the most of them Motivate your people to peak performance Respond positivity to change from within and without Develop long-term goals and see them through And turn crisis into opportunity All these principles are illustrated with fascinating case studies of the most spectacular successes and failures in the history of American enterprise. In addition, hands-on ‘exercises’ will enable you to test their application to the concerns of your own organisation. Whether you work for a small business or a vast conglomerate, in a hot new industry or a mature, stable environment, Creative Excellence can help make you the most important corporate asset of the eighties – and beyond.

Managing for Excellence

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Author :
Publisher :
ISBN 13 :
Total Pages : 301 pages
Book Rating : 4.:/5 (848 download)

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Book Synopsis Managing for Excellence by : David L. Bradford

Download or read book Managing for Excellence written by David L. Bradford and published by . This book was released on 1984 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Simple Excellence

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Publisher : CRC Press
ISBN 13 : 1439838461
Total Pages : 158 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Simple Excellence by : Adam Zak

Download or read book Simple Excellence written by Adam Zak and published by CRC Press. This book was released on 2011-06-28 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: Detailing the role of senior management in achieving a successful transformation to organizational excellence, Simple Excellence: Organizing and Aligning the Management Team in a Lean Transformation charts a course of simplification through the complexity often associated with managing performance improvement initiatives. It spells out the roles of key individuals on the management team—including those from sales and marketing, human resources, purchasing/supply chain, information technology, finance, and engineering. Maintaining a focus on the big picture, this book explains what value streams are and how to use them to structure your business so that all stakeholders are aligned with what matters most. It reduces constraint management to its most practical terms and lays out a sound approach to accounting that enables everyone to spend money where it adds value and stop spending where it doesn’t. Drive your management team with dedicated allegience to the concept of value enhancement Propel your organization to higher performance through the employment of Lean culture and decision-making principles Enact management structures needed to put new ways of thinking into play Focus on the bottom line with the right performance metrics Written by respected authorities with extensive experience helping leading organizations achieve Lean transformation, the text includes case studies from high-profile organizations recognized for operational excellence. Addressing human resources management practices, it explains how to manage the day-to-day operations and pricing factory capabilities for the greatest possible profits. It also discusses the ongoing process of strategic planning to help you move away from annual goal setting, toward a dynamic process of engaging the entire company in the effort to provide your customers with an improved sense of value.

Guidelines for Excellence in Management

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Author :
Publisher : South Western Educational Publishing
ISBN 13 : 9780324271492
Total Pages : 0 pages
Book Rating : 4.2/5 (714 download)

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Book Synopsis Guidelines for Excellence in Management by : John M. Ivancevich

Download or read book Guidelines for Excellence in Management written by John M. Ivancevich and published by South Western Educational Publishing. This book was released on 2004 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors provide the definitive standard for successfully and efficiently dealing with managerial situations and dilemmas.

The Business of Excellence

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Publisher : Bloomsbury Publishing
ISBN 13 : 1472930231
Total Pages : 369 pages
Book Rating : 4.4/5 (729 download)

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Book Synopsis The Business of Excellence by : Justin Hughes

Download or read book The Business of Excellence written by Justin Hughes and published by Bloomsbury Publishing. This book was released on 2016-09-22 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A vivid, compelling and highly readable insight into building world-leading teams and organizations." - Dr Catherine Raines, Chief Executive, UK Trade & Investment The Business of Excellence offers a unique and compelling perspective on the drivers of excellence in teams and organizations. The author, Justin Hughes, brings an unusual mix of experience and insight, having worked as a management consultant to some of the world's most successful organizations, in addition to having served for 12 years as a military fighter pilot, where he became Executive Officer on the RAF Red Arrows. The challenges of high performance and leadership are explored in depth, and are illustrated with insights, interviews and case studies from the military, sporting and corporate worlds. The material includes a proprietary performance model that can be applied to a wide spectrum of organizations, focusing on: · People: the primacy of attitude over skills · Capability: building alignment before setting people free · Delivery: a process to close the gap between desired and actual outcomes · Learning: how to accelerate performance in real time · Leadership: exhibiting a set of behaviours such that others choose to follow · Risk: avoiding the victory of compliance over outcomes. In The Business of Excellence, Justin deconstructs the drivers of high performance with a rare clarity, insight and accessibility, to illustrate and explain tangible tools and methods, all of which can be applied by readers in their own teams and organizations.

CEO Excellence

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1982179678
Total Pages : 384 pages
Book Rating : 4.9/5 (821 download)

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Book Synopsis CEO Excellence by : Carolyn Dewar

Download or read book CEO Excellence written by Carolyn Dewar and published by Simon and Schuster. This book was released on 2022-03-15 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Based on extensive interviews with today's . . . corporate leaders, this look at how the best CEOs do their jobs focuses on the mindsets and actions that foster an environment of excellence"--

WIE Managing for Excellence

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Author :
Publisher : Wiley
ISBN 13 : 9780471858072
Total Pages : 320 pages
Book Rating : 4.8/5 (58 download)

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Book Synopsis WIE Managing for Excellence by : David L. Bradford

Download or read book WIE Managing for Excellence written by David L. Bradford and published by Wiley. This book was released on 1987-03-05 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Managing for Excellence is above all usable. Its helpful, down-to-earth advice can transform any leader from merely good to positively outstanding. These are the ideas managers can not only admire but act on as well-the highest compliment for a manager's guidebook." -Rosabeth Moss Kanter Author of The Change Masters The bestseller that revolutionized management's vision of itself In the mid-1980s, the notion that the most successful managers are no longer heroic, but share power and responsibility, was so revolutionary that it bordered on heresy. But the ideas championed by David Bradford and Allan Cohen in Managing for Excellence proved so effective that, virtually overnight, thousands of skeptical upper-level managers became true believers. Managing for Excellence isn't just for CEOs, presidents, and veeps-the battle-tested methods laid out in this book help middle managers turn the strategic designs of upper management into reality. Bradford and Cohen reveal how great managers succeed by bringing out the best in their employees. They show managers how to: * Develop a cohesive team that jointly owns critical management issues * Deal with difficult problems head-on and make core decisions through consensus * Encourage healthy competition against objective standards of excellence * Be decisive leaders while encouraging input from team members * Manage daily procedures, adapt to change, and maintain a vision of the future simultaneously

Managing for Results

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Publisher : Elsevier
ISBN 13 : 1483105784
Total Pages : 237 pages
Book Rating : 4.4/5 (831 download)

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Book Synopsis Managing for Results by : Peter F. Drucker

Download or read book Managing for Results written by Peter F. Drucker and published by Elsevier. This book was released on 2016-06-06 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing for Results: Economic Tasks and Risk-taking Decisions is a guidebook for those in management position. The book is comprised of 14 chapters that are organized into three parts. The first part talks about understanding the business; this part covers business realities, revenues, resources, and prospects. Part II discusses the opportunities and needs in economic dimensions of a business. Part III covers the key decision, business strategies, and building up economic performance. The book will be useful to managers, entrepreneurs, and individuals who are exposed to a decision-making situation that has an economic implication.

Managing for Excellence

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Author :
Publisher : DK Publishing (Dorling Kindersley)
ISBN 13 :
Total Pages : 872 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Managing for Excellence by : Mo Ali

Download or read book Managing for Excellence written by Mo Ali and published by DK Publishing (Dorling Kindersley). This book was released on 2001 with total page 872 pages. Available in PDF, EPUB and Kindle. Book excerpt: Following the success of the "Essential Manager's Manual, " this guide includes over 1,200 tips, a quick-and-easy reference to achieve a high level of excellence in business, clear and easy-to-follow charts, and diagrams that explore different paths of action.

Managing Hospitality Organizations

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Author :
Publisher : SAGE Publications
ISBN 13 : 1071876287
Total Pages : 774 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Managing Hospitality Organizations by : Robert C. Ford

Download or read book Managing Hospitality Organizations written by Robert C. Ford and published by SAGE Publications. This book was released on 2023-11-21 with total page 774 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction to Hospitality Management: Creating Excellent Guest Experiences, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector. Authors Robert C. Ford and Michael Sturman emphasize the critical importance of focusing on the guest and creating an unforgettable customer experience. Whether your students will be managing a neighborhood café, a convention center, or a high-end resort hotel, they will learn invaluable skills for managing the guest experience in today’s ultracompetitive environment. Included with this title: LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Learn more.

Step-up-to-excellence

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Author :
Publisher : R & L Education
ISBN 13 :
Total Pages : 326 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Step-up-to-excellence by : Francis Martin Duffy

Download or read book Step-up-to-excellence written by Francis Martin Duffy and published by R & L Education. This book was released on 2002 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: The school-based improvement model is insufficient and produces pockets of excellence, mediocrity, and despair in the same district, says Duffy (education administration and supervision, Gallaudet U.). He combines methods used separately for 40 years to present a methodology for improving an entire school system. He does not provide an index. Annotation copyrighted by Book News, Inc., Portland, OR

Excellence in Warehouse Management

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119995167
Total Pages : 327 pages
Book Rating : 4.1/5 (199 download)

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Book Synopsis Excellence in Warehouse Management by : Stuart Emmett

Download or read book Excellence in Warehouse Management written by Stuart Emmett and published by John Wiley & Sons. This book was released on 2011-03-10 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: Warehouses are often seen as a necessary evil: places that stop the flow of goods and thus increase costs without adding value. But the truth is that they have a critical part to play in supply chain management, and warehouse managers should be centrally involved in the strategic aspects of any business. Excellence in Warehouse Management covers everything you need to know to manage warehouse operations as part of a streamlined and holistic system, fine-tuned to serve the customer and drive the bottom-line. With thinking points, self-assessment exercises and case studies Stuart Emmett challenges you to consider your own operations in a new way, and plot a course into the future.