Operations Management in the Hospitality Industry

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Author :
Publisher : Emerald Group Publishing
ISBN 13 : 1838675434
Total Pages : 220 pages
Book Rating : 4.8/5 (386 download)

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Book Synopsis Operations Management in the Hospitality Industry by : Peter Szende

Download or read book Operations Management in the Hospitality Industry written by Peter Szende and published by Emerald Group Publishing. This book was released on 2021-06-10 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.

Services Marketing and Management

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Author :
Publisher : SAGE
ISBN 13 : 9780761941583
Total Pages : 226 pages
Book Rating : 4.9/5 (415 download)

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Book Synopsis Services Marketing and Management by : Audrey Gilmore

Download or read book Services Marketing and Management written by Audrey Gilmore and published by SAGE. This book was released on 2003-06-02 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text provides an overview of the characteristics and underlying principles of delivering services in today's marketplace, and places these issues in the context of the frameworks and activities of various types of organization, such as financial services, tourism, charities and museums.

Services in Sport Management

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1035324318
Total Pages : 243 pages
Book Rating : 4.0/5 (353 download)

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Book Synopsis Services in Sport Management by : Ekaterina Glebova

Download or read book Services in Sport Management written by Ekaterina Glebova and published by Edward Elgar Publishing. This book was released on 2024-06-05 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: Services in Sport Management is a scholarly examination of the multifaceted intricacies of the sports industry. Encompassing critical facets such as event planning, facility management, marketing, and athlete representation, the book rigorously analyzes the dynamic landscape of sports management through the lens of case studies and strategic insights.

Service Management

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Publisher : Pearson Education
ISBN 13 : 0133088774
Total Pages : 510 pages
Book Rating : 4.1/5 (33 download)

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Book Synopsis Service Management by : Cengiz Haksever

Download or read book Service Management written by Cengiz Haksever and published by Pearson Education. This book was released on 2013 with total page 510 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes bibliographical references and index.

Services Marketing and Management

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Author :
Publisher : S. Chand Publishing
ISBN 13 : 9788121921619
Total Pages : 452 pages
Book Rating : 4.9/5 (216 download)

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Book Synopsis Services Marketing and Management by : Balaji B.

Download or read book Services Marketing and Management written by Balaji B. and published by S. Chand Publishing. This book was released on 2002 with total page 452 pages. Available in PDF, EPUB and Kindle. Book excerpt: Concept Of Service | Service Characterristics | Service Expectations | The Service Product | Service Location | Pricing For Services | Promotion Services | The Service Process| Physical Evidence | People And Services | Internal Versus External Marketing |

Dixie National Forest (N.F.), Proposed Land and Resource(s) Management Plan (LRMP) D,Dapp,F,Fsum,Fapp; Proposed Land and Resource(s) Management Plan (LRMP) B1; Maps B2; Land and Resource(s) Management Plan (LRMP) B3; Maps B4; Record of Decision B5

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Publisher :
ISBN 13 :
Total Pages : 292 pages
Book Rating : 4.3/5 (555 download)

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Book Synopsis Dixie National Forest (N.F.), Proposed Land and Resource(s) Management Plan (LRMP) D,Dapp,F,Fsum,Fapp; Proposed Land and Resource(s) Management Plan (LRMP) B1; Maps B2; Land and Resource(s) Management Plan (LRMP) B3; Maps B4; Record of Decision B5 by :

Download or read book Dixie National Forest (N.F.), Proposed Land and Resource(s) Management Plan (LRMP) D,Dapp,F,Fsum,Fapp; Proposed Land and Resource(s) Management Plan (LRMP) B1; Maps B2; Land and Resource(s) Management Plan (LRMP) B3; Maps B4; Record of Decision B5 written by and published by . This book was released on 1986 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt:

REVENUE MANAGEMENT MADE EASY, for Midscale and Limited-Service Hotels

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Author :
Publisher : Ira Vouk
ISBN 13 : 1387705261
Total Pages : 105 pages
Book Rating : 4.3/5 (877 download)

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Book Synopsis REVENUE MANAGEMENT MADE EASY, for Midscale and Limited-Service Hotels by : Ira Vouk

Download or read book REVENUE MANAGEMENT MADE EASY, for Midscale and Limited-Service Hotels written by Ira Vouk and published by Ira Vouk. This book was released on 2018-04-12 with total page 105 pages. Available in PDF, EPUB and Kindle. Book excerpt: Revenue Management Made Easy: For Midscale and Limited-Service Hotels

Land and Resource Management Plan for the Dixie National Forest

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Author :
Publisher :
ISBN 13 :
Total Pages : 322 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Land and Resource Management Plan for the Dixie National Forest by :

Download or read book Land and Resource Management Plan for the Dixie National Forest written by and published by . This book was released on 1986 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Proposed Land and Resource Management Plan for the Dixie National Forest

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Author :
Publisher :
ISBN 13 :
Total Pages : 300 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Proposed Land and Resource Management Plan for the Dixie National Forest by :

Download or read book Proposed Land and Resource Management Plan for the Dixie National Forest written by and published by . This book was released on 1985 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Service And Operations Management

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Author :
Publisher : World Scientific Publishing Company
ISBN 13 : 9813209461
Total Pages : 691 pages
Book Rating : 4.8/5 (132 download)

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Book Synopsis Service And Operations Management by : Cengiz Haksever

Download or read book Service And Operations Management written by Cengiz Haksever and published by World Scientific Publishing Company. This book was released on 2017-12-26 with total page 691 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains. It also covers basic topics of operations management including linear and goal programming, project management, inventory management and forecasting.This book takes a multidisciplinary approach to services and operational management challenges; it draws upon the theory and practice in many fields of study such as economics, management science, statistics, psychology, sociology, ethics and technology, to name a few. It contains chapters most textbooks do not include, such as ethics, management of public and non-profit service organizations, productivity and measurement of performance, routing and scheduling of service vehicles.An Instructor's Solutions Manual is available upon request for all instructors who adopt this book as a course text. Please send your request to [email protected].

The New Supply Chain Agenda

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Publisher : Harvard Business Press
ISBN 13 : 1422160610
Total Pages : 226 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis The New Supply Chain Agenda by : Reuben Slone

Download or read book The New Supply Chain Agenda written by Reuben Slone and published by Harvard Business Press. This book was released on 2010-05-11 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is your company delivering products to customers at the right time, place, and price—with the best possible availability and lowest possible cost and working capital? If not, you're probably alienating your customers and suppliers, eroding shareholder value, and losing control of your fixed costs. These dangerous mistakes can put you out of business. In The New Supply Chain Agenda, Reuben Slone, J. Paul Dittmann, and John Mentzer explain how to reinvent your supply chain to avoid those errors—and turn your supply chain into a competitive weapon that produces unprecedented economic profit for your firm. Drawing on a wealth of company examples, the authors show how to activate the five levers of supply chain excellence: · Putting the right people with the right skills in the right jobs · Leveraging supply chain technologies such as system optimization and visibility tools · Eliminating cross-functional disconnects, including SKU proliferation · Collaborating with suppliers and customers to generate a seamless flow of information and supply chain improvements · Managing supply chain projects skillfully Apply the steps in this book, and you build a supply chain that delivers as it should—without leaving money on the table.

PLANT OPERATION - MAINTENANCE AND MANAGEMENT - Volume I

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Author :
Publisher : EOLSS Publications
ISBN 13 : 1848264348
Total Pages : 418 pages
Book Rating : 4.8/5 (482 download)

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Book Synopsis PLANT OPERATION - MAINTENANCE AND MANAGEMENT - Volume I by :

Download or read book PLANT OPERATION - MAINTENANCE AND MANAGEMENT - Volume I written by and published by EOLSS Publications. This book was released on 2010-10-23 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: Plant Operation - Maintenance And Management is a component of Encyclopedia of Water Sciences, Engineering and Technology Resources in the global Encyclopedia of Life Support Systems (EOLSS), which is an integrated compendium of twenty one Encyclopedias. The volume presents state-of-the art subject matter of various aspects of Plant Operation - Maintenance And Management such as: Operation Of A Desalination Plant; Planning, Management, Operation And Maintenance Of Desalination Plants; Accident Prevention In Desalination Plants; Process Safety; The Desalination Project; Demand Assessment And The Supply /Demand Balance; Process Selection; Project Design Concept; Contract Make Up; Main And Subcontractor; Planning, Scheduling, And Progress Measurement; Fire Retardant Materials And Safety: Past, Present, Future -New Types Of Ecologically Friendly Flame Retardants. This volume is aimed at the following five major target audiences: University and College Students Educators, Professional Practitioners, Research Personnel and Policy and Decision Makers

Physician Practice Management

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Author :
Publisher : Jones & Bartlett Publishers
ISBN 13 : 0763771015
Total Pages : 675 pages
Book Rating : 4.7/5 (637 download)

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Book Synopsis Physician Practice Management by : Lawrence F. Wolper

Download or read book Physician Practice Management written by Lawrence F. Wolper and published by Jones & Bartlett Publishers. This book was released on 2012-05-24 with total page 675 pages. Available in PDF, EPUB and Kindle. Book excerpt: Published in association with the MGMA and written for physician leaders and senior healthcare managers as well as those involved in smaller practices, Physician Practice Management: Essential Operational and Financial Knowledge, Second Edition provides a comprehensive overview of the breadth of knowledge required to effectively manage a medical group practice today. Distinguished experts cover a range of topics while taking into special consideration the need for a broader and more detailed knowledge base amongst physicians, practice managers and healthcare managers. Topics covered in this must-have resource include: physician leadership, financial management, health care information technology, regulatory issues, compliance programs, legal implications of business arrangements, medical malpractice, facility design, and capital financing for physician group practices.

Wiley CMAexcel Learning System Exam Review 2017: Part 2, Financial Decision Making (1-year access)

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119373077
Total Pages : 985 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis Wiley CMAexcel Learning System Exam Review 2017: Part 2, Financial Decision Making (1-year access) by : IMA

Download or read book Wiley CMAexcel Learning System Exam Review 2017: Part 2, Financial Decision Making (1-year access) written by IMA and published by John Wiley & Sons. This book was released on 2016-12-09 with total page 985 pages. Available in PDF, EPUB and Kindle. Book excerpt: Covers all 2017 exam changes Text matches Wiley CMAexcel Review Course content structure LOS index in Review Course for easier cross-references to full explanations in text Includes access to the Online Test Bank, which contains 1,000 multiple-choice questions and 5 sample essays Features sample essay questions, knowledge checks, exam tips, and practice questions Multiple-choice question feedback helps CMA candidates focus on areas where they need the most work Helps candidates prepare a solid study plan with exam tips Feature section examines Financial Statement Analysis, Corporate Finance, Decision Analysis, Risk Management, Investment Decisions, and Professional Ethics Based on the CMA body of knowledge developed by the Institute of Certified Management Accountants (ICMA®), Wiley CMAexcel Learning System Exam Review 2017 features content derived from the exam Learning Outcome Statements (LOS).

Managing Customer Relationships

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0471656410
Total Pages : 560 pages
Book Rating : 4.4/5 (716 download)

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Book Synopsis Managing Customer Relationships by : Don Peppers

Download or read book Managing Customer Relationships written by Don Peppers and published by John Wiley & Sons. This book was released on 2004-04-28 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today’s competitive marketplace, customer relationshipmanagement is critical to a company’s profitability andlong-term success. To become more customer focused, skilledmanagers, IT professionals and marketing executives must understandhow to build profitable relationships with each customer and tomake managerial decisions every day designed to increase the valueof a company by making managerial decisions that will grow thevalue of the customer base. The goal is to build long-termrelationships with customers and generate increased customerloyalty and higher margins. In Managing Customer Relationships, DonPeppers and Martha Rogers, credited with founding thecustomer-relationship revolution in 1993 when they invented theterm "one-to-one marketing," provide the definitive overview ofwhat it takes to keep customers coming back for years to come. Presenting a comprehensive framework for customer relationshipmanagement, Managing Customer Relationships provides CEOs, CFOs,CIOs, CMOs, privacy officers , human resources managers, marketingexecutives, sales teams, distribution managers, professors, andstudents with a logical overview of the background, themethodology, and the particulars of managing customer relationshipsfor competitive advantage. Here, renowned customer relationshipmanagement pioneers Peppers and Rogers incorporate many of theprinciples of individualized customer relationships that they arebest known for, including a complete overview of the background andhistory of the subject, relationship theory, IDIC(Identify-Differentiate-Interact-Customize) methodology, metrics,data management, customer management, company organization, channelissues, and the store of the future. One of the first books designed to develop an understanding ofthe pedagogy of managing customer relationships, with an emphasison customer strategies and building customer value, ManagingCustomer Relationships features: Pioneering theories and principles of individualized customerrelationships An overview of relationship theory Contributions from such revolutionary leaders as Philip Kotler,Esther Dyson, Geoffrey Moore, and Seth Godin Guidelines for identifying customers and differentiating them byvalue and need Tips for using the tools of interactivity and customization tobuild learning relationships Coverage of the importance of privacy and customer feedback Advice for measuring the success of customer-basedinitiatives The future and evolution of retailing An appendix that examines the qualities needed in a firm’scustomer relationship leaders, and that provides fundamental toolsfor embarking on a career in managing customer relationships orhelping a company use customer value as the basis for executivedecisions The techniques in Managing Customer Relationships can help anycompany sharpen its competitive advantage.

Selling Social Change (Without Selling Out)

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 9780787965204
Total Pages : 256 pages
Book Rating : 4.9/5 (652 download)

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Book Synopsis Selling Social Change (Without Selling Out) by : Andy Robinson

Download or read book Selling Social Change (Without Selling Out) written by Andy Robinson and published by John Wiley & Sons. This book was released on 2007-06-15 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Selling Social Change (Without Selling Out) expert fundraising trainer and consultant Andy Robinson shows nonprofit professionals how to initiate and sustain successful earned income ventures that provide financial security and advance an organization's mission. Step by step, this invaluable resource shows how to organize a team, select a venture, draft a business plan, find start-up funding, and successfully market goods and services. Robinson includes critical information on the tax implications of earned income and the pros and cons of corporate partnerships. The book also addresses when to consider outsourcing, collaborating with competitors, and raising additional funds to expand the business.

EBOOK: Services Marketing: Integrating Customer Focus Across the Firm

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Author :
Publisher : McGraw Hill
ISBN 13 : 0077169328
Total Pages : 558 pages
Book Rating : 4.0/5 (771 download)

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Book Synopsis EBOOK: Services Marketing: Integrating Customer Focus Across the Firm by : Alan Wilson

Download or read book EBOOK: Services Marketing: Integrating Customer Focus Across the Firm written by Alan Wilson and published by McGraw Hill. This book was released on 2016-01-16 with total page 558 pages. Available in PDF, EPUB and Kindle. Book excerpt: European economies are now dominated by services, and virtually all companies view service as critical to retaining their customers today and in the future. In its third European edition, Services Marketing: Integrating Customer Focus across the Firm provides full coverage of the foundations of services marketing, placing the distinctive gaps model at the center of this approach. Drawing on the most recent research and using up-to-date and topical examples, the book focuses on the development of customer relationships through quality service, out lining the core concepts and theories in services marketing today. New and updated material in this new edition include: · - New content on the role of digital marketing and social media has been added throughout to reflect the latest developments in this dynamic field · - Increased coverage of Service dominant logic regarding the creation of value and the understanding of customer relationships · - New examples and case studies added from global and innovative companies including AirBnB, IKEA, Disneyland, Scandinavia Airlines, and Skyscanner