Look At You Becoming A Sales Manager And Shit

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Ask a Manager

Author : Alison Green
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

The Subtle Art of Not Giving a F*ck

Author : Mark Manson
Publisher : HarperCollins
ISBN 13 : 006245773X
Total Pages : 197 pages
Book Rating : 4.0/5 (624 download)

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Book Synopsis The Subtle Art of Not Giving a F*ck by : Mark Manson

Download or read book The Subtle Art of Not Giving a F*ck written by Mark Manson and published by HarperCollins. This book was released on 2016-09-13 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 New York Times Bestseller Over 10 million copies sold In this generation-defining self-help guide, a superstar blogger cuts through the crap to show us how to stop trying to be "positive" all the time so that we can truly become better, happier people. For decades, we’ve been told that positive thinking is the key to a happy, rich life. "F**k positivity," Mark Manson says. "Let’s be honest, shit is f**ked and we have to live with it." In his wildly popular Internet blog, Manson doesn’t sugarcoat or equivocate. He tells it like it is—a dose of raw, refreshing, honest truth that is sorely lacking today. The Subtle Art of Not Giving a F**k is his antidote to the coddling, let’s-all-feel-good mindset that has infected American society and spoiled a generation, rewarding them with gold medals just for showing up. Manson makes the argument, backed both by academic research and well-timed poop jokes, that improving our lives hinges not on our ability to turn lemons into lemonade, but on learning to stomach lemons better. Human beings are flawed and limited—"not everybody can be extraordinary, there are winners and losers in society, and some of it is not fair or your fault." Manson advises us to get to know our limitations and accept them. Once we embrace our fears, faults, and uncertainties, once we stop running and avoiding and start confronting painful truths, we can begin to find the courage, perseverance, honesty, responsibility, curiosity, and forgiveness we seek. There are only so many things we can give a f**k about so we need to figure out which ones really matter, Manson makes clear. While money is nice, caring about what you do with your life is better, because true wealth is about experience. A much-needed grab-you-by-the-shoulders-and-look-you-in-the-eye moment of real-talk, filled with entertaining stories and profane, ruthless humor, The Subtle Art of Not Giving a F**k is a refreshing slap for a generation to help them lead contented, grounded lives.

Kar Guys

Author : Mehdi Roufougar
Publisher : Balboa Press
ISBN 13 : 1452571716
Total Pages : 125 pages
Book Rating : 4.4/5 (525 download)

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Book Synopsis Kar Guys by : Mehdi Roufougar

Download or read book Kar Guys written by Mehdi Roufougar and published by Balboa Press. This book was released on 2013-05 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A tell all exploration, forthright, furious and funny of everything you ever wanted to know about the field of the auto and RV sales industry." -David Pabian, Los Angeles, CA "A well thought out concept that can put the U.S. economy ahead by billions of dollars." -Gloryann Gunn, Romoland, CA KarGuys.com

Sales Badassery

Author : Frank J. Rumbauskas, Jr.
Publisher : John Wiley & Sons
ISBN 13 : 1119546370
Total Pages : 154 pages
Book Rating : 4.1/5 (195 download)

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Book Synopsis Sales Badassery by : Frank J. Rumbauskas, Jr.

Download or read book Sales Badassery written by Frank J. Rumbauskas, Jr. and published by John Wiley & Sons. This book was released on 2019-04-09 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: Turn the tables on the social dynamics of sales—stop chasing prospects and start closing deals Sales Badassery: Kick Ass. Take Names. Crush the Competition is a no-nonsense guide to transforming your entire attitude to sales, turning the old way of doing things on its head to shift all the power to you. The common myth of sales strategy tells you to approach a prospect from a position of deference—they hold the superior position, forcing you to supplicate, beg, make undue concessions, and be at their beck and call during and after the sale. This indispensable work shows you that levelling the playing field is not enough, you need to slant it in your direction. The innovative Sales Badassery philosophy enables you to turn yourself into an unstoppable sales powerhouse, taking no prisoners along the way. Best-selling author Frank Rumbauskas has distilled years of successful sales experience into an effective sales philosophy. This invaluable book provides the tools and guidance for transforming ordinary salespeople into top-level businesspersons. Regardless of what you sell, the proven techniques of this essential resource will empower you to: Transform yourself into a Sales Badass, respected by your customers and feared by your competitors Stop sucking up to your prospects and never accept the word “no” Adopt a zero-tolerance policy for disrespectful and unreasonable customers Convert customers into colleagues to expand your contacts and increase referrals Sales Badassery: Kick Ass. Take Names. Crush the Competition is a must-read for everyone tired of chasing prospects and selling their souls for the sake of a sale. This transformative approach to sales will enable you leverage your power, conquer your competitors, and steer your goals in the direction you always wanted.

Sell This, Sell That

Author : Rich J Farrell
Publisher : Rich J Farrell
ISBN 13 : 0645310824
Total Pages : 168 pages
Book Rating : 4.6/5 (453 download)

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Book Synopsis Sell This, Sell That by : Rich J Farrell

Download or read book Sell This, Sell That written by Rich J Farrell and published by Rich J Farrell. This book was released on 2022-03-03 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sales and salespeople: what’s the first things that come to mind? That desperate second-hand car salesperson? That infomercial fast-talker? That person hounding you to try a free sample of whatever as you walk around the shopping mall? Let’s change these perceptions right now! The reality is, being in sales in any industry and being a salesperson can be one the most noble and most lucrative careers you may ever have! If you are a trusted, genuine salesperson, you will have more freedom to do what you want; more time to plan how to be even more successful; and have every chance to increase your income, perhaps even double it, or more than double it. What other career can give you all that? Whether you’re just starting off in sales, or in a slump in your sales career, or doing sales part-time, Sell This, Sell That will change the way you think about sales, how people perceive you as a salesperson and will show you how to become this trusted, irreplaceable resource for your customers. The pragmatic but charismatic approach is not built on systems or processes: it’s built on your natural skills and talents combined with tips and strategies that have worked across a myriad of industries and made the author the internationally successful salesperson he is today. You will never look at sales and being a salesperson the same way again!

The Best Damn Management Book Ever

Author : Warren Greshes
Publisher : John Wiley & Sons
ISBN 13 : 1118161319
Total Pages : 64 pages
Book Rating : 4.1/5 (181 download)

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Book Synopsis The Best Damn Management Book Ever by : Warren Greshes

Download or read book The Best Damn Management Book Ever written by Warren Greshes and published by John Wiley & Sons. This book was released on 2011-10-07 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guidebook to managing a stellar staff of high-achievers The Best Damn Management Book Ever teaches managers, executives, and business owners how to create a staff of self-motivated, confident, high-achieving, self-starters. Acclaimed author of The Best Damn Sales Book Ever, Warren Greshes draws from years of experience to offer practical, easy-to-implement steps explained through entertaining, informative real-life stories. Learn to communicate more effectively with the people who report to you. The Best Damn Management Book Ever delivers actionable advice to hone your leadership skills. Install the self-starting generator in your people, enabling them to perform at a high level whether you're there or not Gain insight and determine each employee's "Hot Buttons" and motivators Correctly manage the three distinct groups that comprise every organization Delegate more effectively Use your time as a manager, executive, and business owner more efficiently Become the best damn leader your staff needs to achieve their goals and blow away the competition.

Mangement C.R.A.P. I Learned, That Seems To Work. Second Edition.

Author : James R Guenther
Publisher : Lulu.com
ISBN 13 : 1329587251
Total Pages : 72 pages
Book Rating : 4.3/5 (295 download)

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Book Synopsis Mangement C.R.A.P. I Learned, That Seems To Work. Second Edition. by : James R Guenther

Download or read book Mangement C.R.A.P. I Learned, That Seems To Work. Second Edition. written by James R Guenther and published by Lulu.com. This book was released on 2015-09-30 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: More and more practical advice for managers and business owners, based on the experience of a three time CEO and "Recovering Accountant". The book addresses topics on Excellence, Raising Prices, the Field Sales Force, and Office Affairs.

If I Were Boss

Author : Anthony Di Renzo
Publisher : SIU Press
ISBN 13 : 0809383934
Total Pages : 404 pages
Book Rating : 4.8/5 (93 download)

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Book Synopsis If I Were Boss by : Anthony Di Renzo

Download or read book If I Were Boss written by Anthony Di Renzo and published by SIU Press. This book was released on 1997-11-03 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: Anthony Di Renzo makes available for the first time since their original publication some eighty years ago a collection of fifteen of Sinclair Lewis’s early business stories. Among Lewis’s funniest satires, these stories introduce the characters, themes, and techniques that would evolve into Babbitt. Each selection reflects the commercial culture of Lewis’s day, particularly Reason Why advertising, self-help manuals, and the business fiction of the Saturday Evening Post. The stories were published between October 1915 and May 1921 (nine in the Saturday Evening Post, four in Metropolitan Magazine, one in Harper’s Magazine, and one in American Magazine). Because some things have not changed in the American workplace since Lewis’s day, these highly entertaining and unflinchingly accurate office satires will appeal to the fans of Dilbert and The Drew Carey Show. In a sense, they provide lay readers with an archaeology of white-collar angst and regimentation. The horror and absurdities of contemporary corporate downsizing already existed in the office of the Progressive Era. For an audience contemplating the death of the American middle class, Lewis’s stories provide an important retrospective on earlier times and a preliminary autopsy on the American dream. Appearing just in time to celebrate the seventy-fifth anniversary of the publication of Babbitt, this collection rescues Lewis’s best early short fiction from obscurity, provides extensive information about his formative years in advertising and public relations, and analyzes both his genius for marketing and his carefully cultivated persona as the Great Salesman of American letters.

Rent to Be

Author : Sonia Hartl
Publisher : Crooked Lane Books
ISBN 13 : 1639104356
Total Pages : 250 pages
Book Rating : 4.6/5 (391 download)

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Book Synopsis Rent to Be by : Sonia Hartl

Download or read book Rent to Be written by Sonia Hartl and published by Crooked Lane Books. This book was released on 2023-08-15 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this bright, laugh-out-loud rom-com, the grind of the millennial struggle is a lot more fun when you add falling in love to the mix, perfect for fans of Tessa Bailey and Beth O’Leary. Isla Jane is living the millennial nightmare. She’s got a shiny new MBA and no way to pay for it, thanks to her dead-end entry-level job, and nowhere to live, thanks to her miserable salary. Going home to her parents is not possible, but for once Isla’s brother may be her saving grace. He’s out of town on business for a month, meaning the guest room in his condo is blissfully empty. Or so Isla thinks, until she runs into Cade Greenley, her brother’s best friend—who’s crashing there while his own condo is undergoing renovations. When a desperate plan to sleep under her desk miraculously turns into a house-sitting job for one of the big bosses at her office, Isla is certain her luck has turned—with no one, Cade included, the wiser. It’s a perfect solution—until Cade catches her sunbathing at a mansion that is definitely not hers, and she admits she’s house-sitting because she can’t afford rent. The pair strike a deal—Cade will keep Isla’s secret from her overbearing parents if she agrees to pose as his girlfriend at a few upcoming corporate events. The fun and friendly vibe of his office is a surprise compared to hers, but the biggest shock is that each “date” with Cade feels less and less fake. Suddenly she’s looking forward to every minute they spend together while the chemistry between them sizzles. As Isla’s house-sitting scheme begins to unravel, she'll have to face the fact that her biggest lie of all is the one she's telling herself: that she's not falling in love with Cade.

Success is Your Own Damn Fault

Author : Larry Winget
Publisher : Gildan Media LLC aka G&D Media
ISBN 13 : 1722523239
Total Pages : 118 pages
Book Rating : 4.7/5 (225 download)

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Book Synopsis Success is Your Own Damn Fault by : Larry Winget

Download or read book Success is Your Own Damn Fault written by Larry Winget and published by Gildan Media LLC aka G&D Media. This book was released on 2020-09-22 with total page 118 pages. Available in PDF, EPUB and Kindle. Book excerpt: SUCCESS IS YOUR OWN DAMN FAULT! That principle guided Larry Winget from bankruptcy and despair to massive wealth and worldwide fame as a bestselling author and star of A&E’s hit television program Big Spender.It has transformed the lives of thousands of people who have heard Larry’s message and embraced his philosophy. The “Pitbull of Personal Development®,” as Larry is called, offers straight-talking insights and street-proven ideas you can immediately use for a better life and work experience. Larry is the best combination of credible content as backed up with his five bestselling books and over 20 years of experience speaking to nearly 400 of the Fortune 500 companies. He is unique. No one says what he says and no one looks like he looks. He is the world’s only Irritational Speaker®. Caustic, straight-forward and hilarious, he never minces words while offering solid advice for improving your life and your business. You will learn: Success is SIMPLE How to work BETTER Five ideas that will make you LOVE your job How to give and receive RESPECT How to become INVALUABLE How to serve BETTER and sell MORE A five-times New York Times/Wall Street Journal bestselling author, Larry is a member of the International Speaker Hall of Fame. He has starred in his own television series and appeared in national television commercials. Larry is a regular contributor on many news shows on the topics of money, personal success and business.

Wild & Inked

Author : Claire St. Rose
Publisher : E-Book Publishing World Inc.
ISBN 13 :
Total Pages : 152 pages
Book Rating : 4./5 ( download)

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Book Synopsis Wild & Inked by : Claire St. Rose

Download or read book Wild & Inked written by Claire St. Rose and published by E-Book Publishing World Inc.. This book was released on with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is book 2 of the Desert Sons MC series. Book 3 is available everywhere now! I gave her the ride she never asked for. The reckless girl just crossed the wrong man. Nobody steals what's mine – especially not my vintage chopper. But instead of dealing outlaw justice, I'm gonna put her to work for my MC. Right after I put her to work in my bed. JACK She was supposed to be just a means to an end. A tool for the job – use her and then toss her aside. But this one-time relationship is turning into something more. Something I never expected. It started when she stole my bike. And it won't end until she's bent over and begging for my mercy. TINA I was desperate for a getaway ride. What could be better than the gleaming, vintage Harley sitting in the empty warehouse? I should've known: nothing that good comes without strings attached. And, needless to say, Jack Carter is less than pleased that I stole his bike. He's the only man who could catch me. And when he did… It was time for my punishment. But the joke is on him, because Jack's punishment is heaven to me. In his tatted arms, I feel wild and free. I beg him for more and more and more – as much as he could possibly give me in one night. I thought the sunrise would signal our goodbye. But it turns out Jack has bigger plans for me. And when the job goes wrong, we find ourselves forced into an unexpected position. Can I trust the man who swore to break me?

30 Years of Thrilling Life

Author : Er GouZi
Publisher : Funstory
ISBN 13 : 1649918720
Total Pages : 811 pages
Book Rating : 4.6/5 (499 download)

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Book Synopsis 30 Years of Thrilling Life by : Er GouZi

Download or read book 30 Years of Thrilling Life written by Er GouZi and published by Funstory. This book was released on 2020-07-30 with total page 811 pages. Available in PDF, EPUB and Kindle. Book excerpt: He was a special forces soldier, so he retired and returned to his hometown. He only wanted to live a normal life but a trouble had him embroiled in a gang battle. Since he couldn't calm down, then he might as well do it.

Sales Truth

Author : Mike Weinberg
Publisher : HarperCollins Leadership
ISBN 13 : 1595557547
Total Pages : 256 pages
Book Rating : 4.5/5 (955 download)

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Book Synopsis Sales Truth by : Mike Weinberg

Download or read book Sales Truth written by Mike Weinberg and published by HarperCollins Leadership. This book was released on 2019-06-11 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become a better salesperson by learning to debunk the sales myths and focus your strategy on a proven approach that will drive the results you want. Can succeeding in sales be as simple as hooking up the latest CRM tool or perfecting your social media profiles and waiting for qualified leads to show up in your inbox? Are you having trouble believing what the new self-proclaimed “experts” post on LinkedIn and beginning to question their proclamation that everything in sales has changed? The one constant in the world of sales is the noise from self-titled experts and thought leaders informing you of the latest tools, tricks, and strategies that you should utilize. However, ironically, the more modern solutions you adopt, the harder it is to get results. Bestselling author and sales expert Mike Weinberg offers a wake-up call to salespeople and sales leaders on how to bypass the noise so you can start winning more, new sales. In Sales Truth, Weinberg shares some of the truths you’ll learn including: Many self-proclaimed sales experts lack clients, credibility, and a track record of helping sellers achieve breakthrough results. The number of “likes” a sales improvement article receives is often inversely proportional to its accuracy or helpfulness to?a seller or sales team. What has worked exceedingly well in sales and sales management for the past couple of decades is still the (not so) secret to sales success today. Look no further than Weinberg’s powerful principles and proven strategies to help you become a professional sales master and create more new sales opportunities.

If I Were Boss

Author : Sinclair Lewis
Publisher : SIU Press
ISBN 13 : 9780809321391
Total Pages : 412 pages
Book Rating : 4.3/5 (213 download)

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Book Synopsis If I Were Boss by : Sinclair Lewis

Download or read book If I Were Boss written by Sinclair Lewis and published by SIU Press. This book was released on 1997-11-03 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: An anthology of stories on the corporate world, written earlier this century by Sinclair Lewis. Set in New York, the subjects range from back-stabbing to office romance.

Radical Candor

Author : Kim Malone Scott
Publisher : Macmillan
ISBN 13 : 1760553026
Total Pages : 375 pages
Book Rating : 4.7/5 (65 download)

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Book Synopsis Radical Candor by : Kim Malone Scott

Download or read book Radical Candor written by Kim Malone Scott and published by Macmillan. This book was released on 2017-03-28 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.

Helping People Win at Work

Author : Ken Blanchard
Publisher : FT Press
ISBN 13 : 0135094038
Total Pages : 196 pages
Book Rating : 4.1/5 (35 download)

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Book Synopsis Helping People Win at Work by : Ken Blanchard

Download or read book Helping People Win at Work written by Ken Blanchard and published by FT Press. This book was released on 2009-04-21 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ken Blanchard’s Leading at a Higher Level techniques are inspiring thousands of leaders to build high-performing organizations that make life better for everyone. Now, in Helping People Win at Work, Blanchard and WD-40 Company leader Garry Ridge reveal how WD-40 has used Blanchard’s techniques of Partnering for Performance with every employee--achieving levels of engagement and commitment that have fortified the bottom line. Ridge introduces WD-40 Company’s year-round performance review system, explaining its goals, features, and the cultural changes it requires. Next, he shares his leadership point of view: what he expects of people, what they can expect of him, and where his beliefs about leadership and motivation come from. Finally, Blanchard explains why WD-40 Company’s Partnering for Performance system works so well--and how to leverage its high-value techniques in your organization. In this book, you’ll learn how to: · Stop building failure into your mentoring of employees · Set goals using the SMART approach: specific, motivational, attainable, relevant and trackable · Help people move through all four stages of mastery · Create a culture that shares knowledge and encourages nonstop learning “I’m thrilled that the first book in our Leading at a Higher Level series is with Garry Ridge, president of WD-40 Company. For years I’ve been concerned about how people’s performance is evaluated. People are often forced into a normal distribution curve, or even worse, rank ordered. Not only does this not build trust, it also does not hold managers responsible for coaching people and helping them win. The manager’s responsibility is focused on sorting people out. When I was a college professor, I always gave my students the final exam at the beginning of the course and spent the rest of the semester helping them answer the questions so that they could get an A. Life is all about getting As, not some stupid normal distribution curve. Garry Ridge got this, and wow! What a difference it has made in WD-40 Company’s performance.” --Ken Blanchard “When I first heard Ken talk about giving his final exam at the beginning of the course and then teaching students the answers so they could get an A, it blew me away. Why don’t we do that in business? So that’s exactly what I did at WD-40 Company when we set up our ‘Don’t Mark My Paper, Help Me Get an A’ performance management system. Has it made a difference? You’d better believe it. Ever since we began the system, our company’s annual sales have more than tripled, from $100 million to more than $339 million. And we’ve accomplished this feat while making the company a great place to work.” --Garry Ridge

The Best Damn IT Security Management Book Period

Author : Susan Snedaker
Publisher : Syngress
ISBN 13 : 0080557333
Total Pages : 958 pages
Book Rating : 4.0/5 (85 download)

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Book Synopsis The Best Damn IT Security Management Book Period by : Susan Snedaker

Download or read book The Best Damn IT Security Management Book Period written by Susan Snedaker and published by Syngress. This book was released on 2011-04-18 with total page 958 pages. Available in PDF, EPUB and Kindle. Book excerpt: The security field evolves rapidly becoming broader and more complex each year. The common thread tying the field together is the discipline of management. The Best Damn Security Manager's Handbook Period has comprehensive coverage of all management issues facing IT and security professionals and is an ideal resource for those dealing with a changing daily workload.Coverage includes Business Continuity, Disaster Recovery, Risk Assessment, Protection Assets, Project Management, Security Operations, and Security Management, and Security Design & Integration.Compiled from the best of the Syngress and Butterworth Heinemann libraries and authored by business continuity expert Susan Snedaker, this volume is an indispensable addition to a serious security professional's toolkit.* An all encompassing book, covering general security management issues and providing specific guidelines and checklists* Anyone studying for a security specific certification or ASIS certification will find this a valuable resource* The only book to cover all major IT and security management issues in one place: disaster recovery, project management, operations management, and risk assessment