Lip Service The Art Of Conversational Selling

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Real World Selling The Art of The Selling Conversation

Author : James Hayden
Publisher : Hayden Marketing, LLC
ISBN 13 : 061560353X
Total Pages : 153 pages
Book Rating : 4.6/5 (156 download)

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Book Synopsis Real World Selling The Art of The Selling Conversation by : James Hayden

Download or read book Real World Selling The Art of The Selling Conversation written by James Hayden and published by Hayden Marketing, LLC. This book was released on 2023-07-28 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adapt or die -as my first boss said. Your world is getting rocked. Why would anyone want to read another book touting successful selling techniques and how to sell more? Hasn’t just about everything that could be written about selling success been written? Or so it would seem, from the volume of available material on bookshelves that suggest how to sell yourself to others, or how to understand a prospect(s)’s reason for buying or determining the decision makers. And it hardly ends here. Every imaginable sales situation has been diagnosed and dissected countless times and numerous approaches to solutions applied. Yet are you any further ahead in your career as a salesperson? How is your close ratio? Are you earning more business or losing more business? Are you and your sales team wasting time trying to follow up on sales that just don’t close? How accurate is your sales pipeline? So, what IS new here? And what would entice someone to purchase another “business success” book? The world has changed since we published the first edition of this book in 2013. There are several updates and specifically, two new chapters: channel management and technology and the sales professional. McKinsey predicts 45% of all marketing and sales jobs will be replaced by AI. If you are not staying ahead of technology and following a sales process, you will end up like the buggy whip salesperson in the 1950s. Or like Mr. Brown the bookseller… in a bustling city, there was a street lined with small shops selling all kinds of goods. One of these shops was a small bookstore owned by an old man named Mr. Brown. Mr. Brown had been running his bookstore for over 40 years and had seen many changes in the city. Channel Management: Forrester reports that 75% of all technology sales revenue is through partners. What is prepared is a definitive guide for recruiting and selecting partners, how to onboard the partners, and continual, ongoing optimization of the partners. Technology, whew! My advisory/consulting clients suggested that a section was necessary on technology and today’s business development professional. My intention was to research and provide information on the impact of CRM and other sales technology support. During the past two years, I have been utilizing marketing intelligence, campaign management, and other sales-tracking CRM software. All these tools have improved sales processes and efficiency. Then, I discovered AI and how it’s impacted our work today and likely will impact how you approach business. Hang onto your hats, it’s going to be a fun ride. The changes and velocity of change are incredible.

Lip Service The Art of Conversational Selling

Author : Robert Iasillo
Publisher :
ISBN 13 : 9780615156378
Total Pages : 144 pages
Book Rating : 4.1/5 (563 download)

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Book Synopsis Lip Service The Art of Conversational Selling by : Robert Iasillo

Download or read book Lip Service The Art of Conversational Selling written by Robert Iasillo and published by . This book was released on 2008-02 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lip Service is an enjoyable and humorous self-help title that teaches great conversational selling techniques while keeping you laughing. The lessons and laughs come at the comedic expense of the author who shares his conversational techniques by merging stories from his business and bachelor life. The subject of dating is something that everyone can relate to, and as Lip Service shows, it goes to the heart of the purest of all sales.

Smart Calling

Author : Art Sobczak
Publisher : John Wiley & Sons
ISBN 13 : 0470619813
Total Pages : 261 pages
Book Rating : 4.4/5 (76 download)

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Book Synopsis Smart Calling by : Art Sobczak

Download or read book Smart Calling written by Art Sobczak and published by John Wiley & Sons. This book was released on 2010-03-04 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for SMART CALLING "Finally, a sales book that makes sense! As a master sales trainer, Art nailed—no, obliterated—the number one fear of selling in this great book: cold calling! Let him teach you to stop cold calling and start Smart Calling!"—LARRY WINGET, television personality and New York Times bestselling author "Smart Calling is the benchmark as the highest professional standard for effective cold calling. Take the initiative to read and implement Art's rational principles and you will sell much more and develop a prospect base of potential customers who will call you when they are ready to purchase or graciously take your future calls. This is THE BEST sales text I have read in the past twenty years."—REX CASWELL, PhD, VP, LexisNexis Telephone Sales "You get only one chance to make the right impression in sales. If a top prospect gets a hundred calls a week, you want to be the one he remembers and buys from. Art's proven methods create a unique brand for you and position your offering as the best option. Art's advice isn't just smart, it's priceless."—BOB SILVY, VP, Corporate Marketing, American City Business Journals "Smart Calling effectively enables inside sales reps and organizations to accomplish a top priority—acquiring new customers. Art's pragmatic and actionable techniques will increase productivity, success, and professional satisfaction."—BILL McALISTER, SVP, Inside Sales, McAfee "A must-read, must-own book for anyone who wants to increase their sales right away with less effort and more fun. I'm so sure this book is a winner for anyone who needs to call prospects that I'll personally assure you that your results will increase noticeably after reading it, or I'll send you your money back."—MIKE FAITH, CEO & President, Headsets.com, Inc. "If you need to make a first call to anyone, for whatever reason, this book is for you. More than common sense, it's a real-world, no-fluff, simple approach that anyone can use to be successful."—DARCI MAENPA, President, West Coast Chapter, American Teleservices Association; Director, Member Support, Toastmasters International

The Art of Dealing With People

Author : Les Giblin
Publisher : Les Giblin Books
ISBN 13 : 0961641630
Total Pages : 54 pages
Book Rating : 4.9/5 (616 download)

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Book Synopsis The Art of Dealing With People by : Les Giblin

Download or read book The Art of Dealing With People written by Les Giblin and published by Les Giblin Books. This book was released on 2001-01-01 with total page 54 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is the one quality that all successful people have in common? They have mastered the art of dealing with people! Let this book show you how to: Achieve your goals Handle the human ego Become a master conversationalist Make others feel good about themselves And much more! Skill with people is the one essential ingredient for success and happiness at home and in business. "The Art of Dealing With People" gives you the skills to take your people skills to a level that you never thought possible! Skill in human relations is similar to skill in any other field, in that success depends on understanding and mastering certain basic general principles. You must not only know what to do, but why you're doing it. As far as basic principles are concerned, people are all the same. Yet each individual person you meet is different. If you attempted to learn some gimmick to deal successfully with each separate individual you met, you would be face with a hopeless task. Influencing people is an art, not a gimmick. When you apply gimmicks in a superficial, mechanical manner, you go through the same motions as the person who "has a way," but it doesn't work for you. The purpose of this book is to give you knowledge based upon an understanding of human nature: why people act the way they do. The methods presented in this book have been tested on thousands of people who have attended my human relations seminars. They are not just my pet ideas of how you should deal with people, but ideas that have stood the test of how you must deal with people. That is, if you want to get along with them and get what you want at the same time. Yes, we all want success and happiness. And the day is long past, if it ever existed, when you could achieve these goals by forcing people to give you what you want. And begging is no better, for no one has respect for, or any desire to help, the person who constantly kowtows and literally goes around with his hand out, begging other people to like him. The one successful way to get the things you want from life is to acquire skill in dealing with people. Download now and you will learn how.

Conversations That Win the Complex Sale (PB)

Author : Erik Peterson
Publisher : McGraw Hill Professional
ISBN 13 : 0071752587
Total Pages : 273 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Conversations That Win the Complex Sale (PB) by : Erik Peterson

Download or read book Conversations That Win the Complex Sale (PB) written by Erik Peterson and published by McGraw Hill Professional. This book was released on 2011-04-15 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Win more deals with the perfect sales story! “Power Messaging is a foundational element in our global marketing campaigns and sales training programs. We believe the concepts are core to engaging in customer conversations that are focused on their outcomes and what they want to achieve.” —Karen Quintos, CMO and SVP, Dell Inc. “The concepts outlined in this book are critical skills to building a world-class presales organization.” —Ken Hamel, Senior Vice President, Global Solutions and Presales, SAP “Our new messaging, using the approaches presented in this book, is great and is being widely used by our sales team. We’ve never had a year end sales meeting with content that was met with such widespread acceptance and enthusiasm.” —Jerry D. Cline, Senior Vice President, Retail Sales and Marketing, AmerisourceBergen Drug Company “The best salespeople sit across the table and make change easy for their customer by creating a succinct story and vision for what to change, how to change it, and how it will impact customer results. An enterprise focus on sales messaging, using the concepts in this book, is the hidden secret to driving incremental sales productivity and overwhelming customer success!” —Ken Powell, Vice President, Worldwide Sales Enablement, ADP “The Power Messaging techniques in this book are the foundation of how our marketing team creates our sales messages, as well as the process our field sales teams use for delivering that message in a unique and compelling way. At Kronos our results are a reflection of the power of the tool.” —Aron Ain, CEO, Kronos About the Book: In today’s highly competitive world of complex sales, commoditization of your brand is one of the greatest dangers. You must differentiate yourself from the competition—or you will lose out. And the way to do that is through customer engagement. Rather than sell your own corporate story and brand message, you need to tell customers their story—the one in which they are the heroes and they achieve success. Erik Peterson and Tim Riesterer have been developing and honing their Power Messaging sales technique for more than 20 years, and now they reveal all their secrets in Conversations That Win the Complex Sale. Presenting a catalog of facts or playing 20 questions with prospective customers is the surest way to lose the sale. Peterson and Riesterer provide the tools you need to recraft your message into a compelling story that wins more deals. With Conversations That Win the Complex Sale, you’ll learn how to: Differentiate yourself from the competition by finding your “Value Wedge” Avoid parity in your value propositions by creating “Power Positions” Create a message that can literally double the number of deals you close Spike customer attention and create “Wow” in your conversations Prove all your claims without resorting to lists of boring facts and statistics Your competitors are out there telling their own corporate story—a story customers don’t want to hear. Now is the time to seize the moment. This book is the one and only source you need to reframe your sales story and turn the tables on the competition by fully engaging their would-be customers. Conversations That Win the Complex Sale helps you create and deliver messages that customers care about, giving your brand the clear edge in today’s crowded markets.

Lip Service

Author : M. J. Rose
Publisher : Hachette UK
ISBN 13 : 140553009X
Total Pages : 234 pages
Book Rating : 4.4/5 (55 download)

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Book Synopsis Lip Service by : M. J. Rose

Download or read book Lip Service written by M. J. Rose and published by Hachette UK. This book was released on 2013-05-02 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: On the surface, Julia Sterling's life is enviable. She lives on Manhattan's East Side, is married to a renowned psychiatrist, deeply loves her stepson and is forging a career as a journalist. When a writing assignment exposes Julia to telephone sex, she glimpses a world that stirs her erotic fantasies but threatens her carefully constructed reality. As she probes her emotional and sexual connections to the men she knows and several she will never meet, she confronts evil, perversity and her own passions.

Celebrate Selling

Author : Rick Crandall
Publisher :
ISBN 13 : 9781890777043
Total Pages : 196 pages
Book Rating : 4.7/5 (77 download)

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Book Synopsis Celebrate Selling by : Rick Crandall

Download or read book Celebrate Selling written by Rick Crandall and published by . This book was released on 1998 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Good sales is much closer to customer service than persuasion. The relationship oriented consultative seller helps clients better meet their needs. "Celebrate Selling The Relationship-Consultative Way" brings you 10 experts from around North America who will show you how to build relationships in sales while acting as a consultant, rather than a vendor.

The Washingtonian

Author :
Publisher :
ISBN 13 :
Total Pages : 784 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis The Washingtonian by :

Download or read book The Washingtonian written by and published by . This book was released on 1990 with total page 784 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Way of the Wolf

Author : Jordan Belfort
Publisher : Simon and Schuster
ISBN 13 : 1501164295
Total Pages : 256 pages
Book Rating : 4.5/5 (11 download)

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Book Synopsis Way of the Wolf by : Jordan Belfort

Download or read book Way of the Wolf written by Jordan Belfort and published by Simon and Schuster. This book was released on 2017-09-26 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jordan Belfort—immortalized by Leonardo DiCaprio in the hit movie The Wolf of Wall Street—reveals the step-by-step sales and persuasion system proven to turn anyone into a sales-closing, money-earning rock star. For the first time ever, Jordan Belfort opens his playbook and gives you access to his exclusive step-by-step system—the same system he used to create massive wealth for himself, his clients, and his sales teams. Until now this revolutionary program was only available through Jordan’s $1,997 online training. Now, in Way of the Wolf, Belfort is ready to unleash the power of persuasion to a whole new generation, revealing how anyone can bounce back from devastating setbacks, master the art of persuasion, and build wealth. Every technique, every strategy, and every tip has been tested and proven to work in real-life situations. Written in his own inimitable voice, Way of the Wolf cracks the code on how to persuade anyone to do anything, and coaches readers—regardless of age, education, or skill level—to be a master sales person, negotiator, closer, entrepreneur, or speaker.

Proceedings ...

Author : National Speech Arts Association
Publisher :
ISBN 13 :
Total Pages : 752 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Proceedings ... by : National Speech Arts Association

Download or read book Proceedings ... written by National Speech Arts Association and published by . This book was released on 1893 with total page 752 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Selling the Hug Your Customers Way: The Proven Process for Becoming a Passionate and Successful Salesperson For Life

Author : Jack Mitchell
Publisher : McGraw-Hill Education
ISBN 13 : 9781260134834
Total Pages : 352 pages
Book Rating : 4.1/5 (348 download)

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Book Synopsis Selling the Hug Your Customers Way: The Proven Process for Becoming a Passionate and Successful Salesperson For Life by : Jack Mitchell

Download or read book Selling the Hug Your Customers Way: The Proven Process for Becoming a Passionate and Successful Salesperson For Life written by Jack Mitchell and published by McGraw-Hill Education. This book was released on 2018-06-08 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to apply the proven principles of Hug Your Customers to refine your selling technique, boost your sales, and keep your customers coming back for more. In his groundbreaking books, Hug Your Customers—a Wall Street Journal bestseller—and Hug Your People, Jack Mitchell brought a warm human touch to the often-cold, bottom-line world of business. As the CEO of Mitchell’s clothing stores, one of the most successful small businesses in the country, he noticed that customer service and satisfaction get a lot of lip service—but not enough hugs. When you focus on the emotional connection as well as the intellectual aspect of a sale, you form strong lasting relationships that keep your customers returning, sales rising, and business booming. You don’t have to hug your customers literally, of course. Mitchell’s personal approach to customer service involves a simple 5-stage process that anyone can master: 1st Stage: Making the ConnectionLearn how to make a great first impression that engages customers immediately—and keeps them coming back again and again. 2nd Stage: Decoding the MissionLook for easy-to-read tells to determine what each customer wants—and what you need to do to make him or her happy. 3rd Stage: Show and ShareInstead of a hard sales pitch, engage your customer in a genuine one-on-one conversation and form a personal connection to you and your product. 4th Stage: Allowing the BuyAdopt a warm, relaxed manner to gradually establish trust, gently convince the customer—and ultimately close the deal. 5th Stage: The Kiss GoodbyeJust as important as first impressions, make a strong lasting impression that makes each customer feel valued, special, and delighted. The Extra Stage: One for Good MeasureTake that extra step to follow up on your customers, build on your connections, and make them your customers for life. These winning sales strategies will help you adjust your mindset, refine your selling style, and embrace the joy and value of caring for your customers. Mitchell’s tried-and-true techniques make it easy to size up your customer quickly and customize your approach perfectly to suit each individual and situation. You’ll learn how to be a better listener so you can anticipate your customer’s every need. You’ll discover the power of positive, passionate words to establish a warm personal connection. Most importantly, you’ll be able to close the deal and make that sale in a relaxed friendly manner that people will love. It’s a win-win-win for you, your customers, and your business. It’s Selling the Hug Your Customers Way.

Counterculture Through the Ages

Author : Ken Goffman
Publisher : Villard
ISBN 13 : 0307414833
Total Pages : 434 pages
Book Rating : 4.3/5 (74 download)

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Book Synopsis Counterculture Through the Ages by : Ken Goffman

Download or read book Counterculture Through the Ages written by Ken Goffman and published by Villard. This book was released on 2007-12-18 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: As long as there has been culture, there has been counterculture. At times it moves deep below the surface of things, a stealth mode of being all but invisible to the dominant paradigm; at other times it’s in plain sight, challenging the status quo; and at still other times it erupts in a fiery burst of creative–or destructive–energy to change the world forever. But until now the countercultural phenomenon has been one of history’s great blind spots. Individual countercultures have been explored, but never before has a book set out to demonstrate the recurring nature of counterculturalism across all times and societies, and to illustrate its dynamic role in the continuous evolution of human values and cultures. Countercultural pundit and cyberguru R. U. Sirius brilliantly sets the record straight in this colorful, anecdotal, and wide-ranging study based on ideas developed by the late Timothy Leary with Dan Joy. With a distinctive mix of scholarly erudition and gonzo passion, Sirius and Joy identify the distinguishing characteristics of countercultures, delving into history and myth to establish beyond doubt that, for all their surface differences, countercultures share important underlying principles: individualism, anti-authoritarianism, and a belief in the possibility of personal and social transformation. Ranging from the Socratic counterculture of ancient Athens and the outsider movements of Judaism, which left indelible marks on Western culture, to the Taoist, Sufi, and Zen Buddhist countercultures, which were equally influential in the East, to the famous countercultural moments of the last century–Paris in the twenties, Haight-Ashbury in the sixties, Tropicalismo, women’s liberation, punk rock–to the cutting-edge countercultures of the twenty-first century, which combine science, art, music, technology, politics, and religion in astonishing (and sometimes disturbing) new ways, Counterculture Through the Ages is an indispensable guidebook to where we’ve been . . . and where we’re going.

Proceedings of the ... Annual Meeting ...

Author : National Association of Elocutionists
Publisher :
ISBN 13 :
Total Pages : 536 pages
Book Rating : 4.0/5 (965 download)

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Book Synopsis Proceedings of the ... Annual Meeting ... by : National Association of Elocutionists

Download or read book Proceedings of the ... Annual Meeting ... written by National Association of Elocutionists and published by . This book was released on 1893 with total page 536 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Objections

Author : Jeb Blount
Publisher : John Wiley & Sons
ISBN 13 : 1119477387
Total Pages : 249 pages
Book Rating : 4.1/5 (194 download)

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Book Synopsis Objections by : Jeb Blount

Download or read book Objections written by Jeb Blount and published by John Wiley & Sons. This book was released on 2018-06-13 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are few one-size-fits-all solutions in sales. Context matters. Complex sales are different from one-call closes. B2B is different than B2C. Prospects, territories, products, industries, companies, and sales processes are all different. There is little black and white in the sales profession. Except for objections. There is democracy in objections. Every salesperson must endure many NOs in order to get to YES. Objections don’t care or consider: Who you are What you sell How you sell If you are new to sales or a veteran If your sales cycle is long or short – complex or transactional For as long as salespeople have been asking buyers to make commitments, buyers have been throwing out objections. And, for as long as buyers have been saying no, salespeople have yearned for the secrets to getting past those NOs. Following in the footsteps of his blockbuster bestsellers Fanatical Prospecting and Sales EQ, Jeb Blount’s Objections is a comprehensive and contemporary guide that engages your heart and mind. In his signature right-to-the-point style, Jeb pulls no punches and slaps you in the face with the cold, hard truth about what’s really holding you back from closing sales and reaching your income goals. Then he pulls you in with examples, stories, and lessons that teach powerful human-influence frameworks for getting past NO - even with the most challenging objections. What you won’t find, though, is old school techniques straight out of the last century. No bait and switch schemes, no sycophantic tie-downs, no cheesy scripts, and none of the contrived closing techniques that leave you feeling like a phony, destroy relationships, and only serve to increase your buyers’ resistance. Instead, you’ll learn a new psychology for turning-around objections and proven techniques that work with today’s more informed, in control, and skeptical buyers. Inside the pages of Objections, you’ll gain deep insight into: How to get past the natural human fear of NO and become rejection proof The science of resistance and why buyers throw out objections Human influence frameworks that turn you into a master persuader The key to avoiding embarrassing red herrings that derail sales calls How to leverage the “Magical Quarter of a Second” to instantly gain control of your emotions when you get hit with difficult objections Proven objection turn-around frameworks that give you confidence and control in virtually every sales situation How to easily skip past reflex responses on cold calls and when prospecting How to move past brush-offs to get to the next step, increase pipeline velocity, and shorten the sales cycle The 5 Step Process for Turning Around Buying Commitment Objections and closing the sale Rapid Negotiation techniques that deliver better terms and higher prices As you dive into these powerful insights, and with each new chapter, you’ll gain greater and greater confidence in your ability to face and effectively handle objections in any selling situation. And, with this new-found confidence, your success and income will soar.

A Letter to Paul

Author : Daniel Catton Rich
Publisher :
ISBN 13 :
Total Pages : 8 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis A Letter to Paul by : Daniel Catton Rich

Download or read book A Letter to Paul written by Daniel Catton Rich and published by . This book was released on 1955 with total page 8 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Snowball's Chance

Author : John Reed
Publisher : Melville House
ISBN 13 : 1612191266
Total Pages : 120 pages
Book Rating : 4.6/5 (121 download)

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Book Synopsis Snowball's Chance by : John Reed

Download or read book Snowball's Chance written by John Reed and published by Melville House. This book was released on 2012-07-31 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unauthorized companion to George Orwell’s Animal Farm is a controversial parable about September 11th by one of fiction’s most inventive and provocative writers Written in 14 days shortly after the September 11th attacks, Snowball’s Chance is an outrageous and unauthorized companion to George Orwell’s Animal Farm, in which exiled pig Snowball returns to the farm, takes charge, and implements a new world order of untrammeled capitalism. Orwell’s “All animals are equal, but some animals are more equal than others” has morphed into the new rallying cry: “All animals are born equal—what they become is their own affair.” A brilliant political satire and literary parody, John Reed’s Snowball’s Chance caused an uproar on publication in 2002, denounced by Christopher Hitchens, and barely dodging a lawsuit from the Orwell estate. Now, a decade later, with America in wars on many fronts, readers can judge anew the visionary truth of Reed’s satirical masterpiece.

White Fragility

Author : Dr. Robin DiAngelo
Publisher : Beacon Press
ISBN 13 : 0807047422
Total Pages : 194 pages
Book Rating : 4.8/5 (7 download)

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Book Synopsis White Fragility by : Dr. Robin DiAngelo

Download or read book White Fragility written by Dr. Robin DiAngelo and published by Beacon Press. This book was released on 2018-06-26 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times best-selling book exploring the counterproductive reactions white people have when their assumptions about race are challenged, and how these reactions maintain racial inequality. In this “vital, necessary, and beautiful book” (Michael Eric Dyson), antiracist educator Robin DiAngelo deftly illuminates the phenomenon of white fragility and “allows us to understand racism as a practice not restricted to ‘bad people’ (Claudia Rankine). Referring to the defensive moves that white people make when challenged racially, white fragility is characterized by emotions such as anger, fear, and guilt, and by behaviors including argumentation and silence. These behaviors, in turn, function to reinstate white racial equilibrium and prevent any meaningful cross-racial dialogue. In this in-depth exploration, DiAngelo examines how white fragility develops, how it protects racial inequality, and what we can do to engage more constructively.