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Author :
Publisher :
ISBN 13 :
Total Pages : 246 pages
Book Rating : 4.0/5 ( download)
Download or read book Library Systems Evaluation Guide: Management services written by and published by . This book was released on 1983 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Joseph R. Matthews
Publisher : Bloomsbury Publishing USA
ISBN 13 :
Total Pages : 538 pages
Book Rating : 4.2/5 (16 download)
Download or read book The Evaluation and Measurement of Library Services written by Joseph R. Matthews and published by Bloomsbury Publishing USA. This book was released on 2017-10-27 with total page 538 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.
Author : James E. Rush Associates
Publisher : James E. Rush Associate, Incorporated
ISBN 13 :
Total Pages : 256 pages
Book Rating : 4.0/5 ( download)
Download or read book Library Systems Evaluation Guide written by James E. Rush Associates and published by James E. Rush Associate, Incorporated. This book was released on 1983 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt:
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Publisher :
ISBN 13 :
Total Pages : 292 pages
Book Rating : 4.X/5 (1 download)
Download or read book Library Systems Evaluation Guide: System integration written by and published by . This book was released on 1983 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt:
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ISBN 13 :
Total Pages : 210 pages
Book Rating : 4.X/5 (1 download)
Download or read book Library Systems Evaluation Guide: Serials control written by and published by . This book was released on 1983 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Jo Bell Whitlatch
Publisher : American Library Association
ISBN 13 : 9780838907870
Total Pages : 236 pages
Book Rating : 4.9/5 (78 download)
Download or read book Evaluating Reference Services written by Jo Bell Whitlatch and published by American Library Association. This book was released on 2000-08 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.
Author : Charles Grosch
Publisher : CRC Press
ISBN 13 : 1000148181
Total Pages : 404 pages
Book Rating : 4.0/5 (1 download)
Download or read book Library Information Technology and Networks written by Charles Grosch and published by CRC Press. This book was released on 2020-07-24 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers an historical perspective of the past 25 years of computers in libraries, profileing currently available processing systems according to their size and platform. The short- and long-term future of information technology in libraries.;College or university bookstores may order five or more copies at a special student price which is available from Marcel Dekker upon request.
Author : International Federation of Library Associations and Institutions. Section of Public Libraries
Publisher : NBD Biblion Publishers
ISBN 13 : 9783598218279
Total Pages : 178 pages
Book Rating : 4.2/5 (182 download)
Download or read book The Public Library Service written by International Federation of Library Associations and Institutions. Section of Public Libraries and published by NBD Biblion Publishers. This book was released on 2001 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.
Author : American Library American Library Association
Publisher : ALA Editions
ISBN 13 : 9780838959619
Total Pages : 0 pages
Book Rating : 4.9/5 (596 download)
Download or read book Library Services Platforms written by American Library American Library Association and published by ALA Editions. This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The genre of library services platforms helps libraries manage their collection materials and automate many aspects of their operations by addressing a wider range of resources and taking advantage of current technology architectures compared to the integrated library systems that have previously dominated. This issue of Library Technology Reports explores this new category of library software, including its functional and technical characteristics. It highlights the differences with integrated library systems, which remain viable for many libraries and continue to see development along their own trajectory. This report provides an up-to-date assessment of these products, including those that have well-established track records as well as those that remain under development. The relationship between library services platforms and discovery services is addressed. The report does not provide detailed listings of features of each product, but gives a general overview of the high-level organization of functionality, the adoption patterns relative to size, types, and numbers of libraries that have implemented them, and how these libraries perceive their performance. This seminal category of library technology products has gained momentum in recent years and is positioned to reshape how libraries acquire, manage, and provide access to their
Author : Henryk Sawoniak
Publisher : Walter de Gruyter
ISBN 13 : 3110975068
Total Pages : 1284 pages
Book Rating : 4.1/5 (19 download)
Download or read book 1979-1990 written by Henryk Sawoniak and published by Walter de Gruyter. This book was released on 2012-02-14 with total page 1284 pages. Available in PDF, EPUB and Kindle. Book excerpt:
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Publisher :
ISBN 13 :
Total Pages : 240 pages
Book Rating : 4.3/5 (91 download)
Download or read book Library Systems Evaluation Guide: Management services written by and published by . This book was released on 1984 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : William A. Katz
Publisher : Psychology Press
ISBN 13 : 9780866563772
Total Pages : 360 pages
Book Rating : 4.5/5 (637 download)
Download or read book Evaluation of Reference Services written by William A. Katz and published by Psychology Press. This book was released on 1984 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essays on evaluation techniques for library reference operations in the USA - includes a guide to measurement and planning of services, communication and interview techniques in user-librarian behaviour, computerization of information retrieval, data base structure (includes a case study of a law information system), choice of collections, etc. References.
Author : Joe J. Marquez
Publisher : Rowman & Littlefield
ISBN 13 : 1442263857
Total Pages : 157 pages
Book Rating : 4.4/5 (422 download)
Download or read book Library Service Design written by Joe J. Marquez and published by Rowman & Littlefield. This book was released on 2016-07-08 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service design is a holistic, co-creative, and user-centered approach to understanding user behavior for creating or refining services. Use this LITA Guide to help as a toolkit for implementing service design studies and projects at all types of libraries. It begins with directions for how to create a service design team and assembling a user working group for your library and move through the various phases in a service design journey. The authors outline the tools required to gain insights into user behavior and expectation and how to diagnose the difference between a symptom and a problem users face when interacting within the library environment. The guide features a series of examples that the service design team can use to learn how to work with library staff and patrons to find out what current user experience is like and how to refine services to better meet user expectations. Learn how to: create service blueprints - to outline the service delivery model and understand pain points and places where services can be refined create customer journey maps - to better understand the actual paths taken by users to fulfill a service. find the right tool for the situation so you can make an informed decision on usage create an ethnographic program of your own tailored to your library environment understand how assessment and post-implementation is key to any project’s success create a service design plan that fits your library and patronage This book is a toolkit, not a step-by-step, paint-by-the-numbers book. It is geared towards libraries of all types and sizes and will provide tools that any library can use and ideas for developing a service design project that fits within the means of your library so that your project will be meaningful, useful, and sustainable. While several books have been written on how to implement service design, this book will be the first to explain how to practice service design in libraries.
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Publisher :
ISBN 13 :
Total Pages : 568 pages
Book Rating : 4.F/5 ( download)
Download or read book Technicalities written by and published by . This book was released on 1985 with total page 568 pages. Available in PDF, EPUB and Kindle. Book excerpt:
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Publisher :
ISBN 13 :
Total Pages : 764 pages
Book Rating : 4.U/5 (183 download)
Download or read book Resources in Education written by and published by . This book was released on 2001 with total page 764 pages. Available in PDF, EPUB and Kindle. Book excerpt:
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ISBN 13 :
Total Pages : 974 pages
Book Rating : 4.U/5 (183 download)
Download or read book Research in Education written by and published by . This book was released on 1974 with total page 974 pages. Available in PDF, EPUB and Kindle. Book excerpt:
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Publisher :
ISBN 13 :
Total Pages : 482 pages
Book Rating : 4.3/5 (91 download)
Download or read book Information Technology and Libraries written by and published by . This book was released on 1984 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt:
