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Library Services For Online Patrons
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Book Synopsis Library Services for Online Patrons by : Joelle E. Pitts
Download or read book Library Services for Online Patrons written by Joelle E. Pitts and published by Libraries Unlimited. This book was released on 2019-10-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A practical blueprint for improving online services for library patrons who learn, study, and research online"--
Book Synopsis Library Services for Online Patrons by : Joelle E. Pitts
Download or read book Library Services for Online Patrons written by Joelle E. Pitts and published by Bloomsbury Publishing USA. This book was released on 2019-10-16 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical and holistic approach to offering library resources and services to online patrons addresses multiple areas of service to online patrons, including reference, instruction, access, and marketing. Academic libraries are wonderful resources for university students and faculty on campus, and public libraries thrive on providing targeted in-person services such as storytime, makerspaces, and adult programming. It can be easy, however, to forget about the large population of students, faculty, and community members who access library resources and use library services remotely. Library Services for Online Patrons reaches out to patrons who are not—or not always—located on campus or who seldom—if ever—visit libraries' physical facilities and who may not be aware of or able to equitably use library services. The authors focus on ways to organize library resources using principles of design and to cater library services to the specific needs of online students, faculty, and community members. They also address how to effectively target marketing to the online population and how to collaborate with campus and community stakeholders who work directly with them.
Book Synopsis Whole Person Librarianship by : Sara K. Zettervall
Download or read book Whole Person Librarianship written by Sara K. Zettervall and published by Bloomsbury Publishing USA. This book was released on 2019-08-14 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whole Person Librarianship guides librarians through the practical process of facilitating connections among libraries, social workers, and social services; explains why those connections are important; and puts them in the context of a national movement. Collaboration between libraries and social workers is an exploding trend that will continue to be relevant to the future of public and academic libraries. Whole Person Librarianship incorporates practical examples with insights from librarians and social workers. The result is a new vision of library services. The authors provide multiple examples of how public and academic librarians are connecting their patrons with social services. They explore skills and techniques librarians can learn from social workers, such as how to set healthy boundaries and work with patrons experiencing homelessness; they also offer ideas for how librarians can self-educate on these topics. The book additionally provides insights for social work partners on how they can benefit from working with librarians. While librarians and social workers share social justice motivations, their methods are complementary and yet still distinct—librarians do not have to become social workers. Librarian readers will come away with many practical ideas for collaboration as well as the ability to explain why collaboration with social workers is important for the future of librarianship.
Book Synopsis Library Services and Incarceration by : Jeanie Austin
Download or read book Library Services and Incarceration written by Jeanie Austin and published by American Library Association. This book was released on 2021-11-17 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: As part of our mission to enhance learning and ensure access to information for all library patrons, our profession needs to come to terms with the consequences of mass incarceration, which have saturated the everyday lives of people in the United States and heavily impacts Black, Indigenous, and people of color; LGBTQ people; and people who are in poverty. Jeanie Austin, a librarian with San Francisco Public Library's Jail and Reentry Services program, helms this important contribution to the discourse, providing tools applicable in a variety of settings. This text covers practical information about services in public and academic libraries, and libraries in juvenile detention centers, jails, and prisons, while contextualizing these services for LIS classrooms and interdisciplinary scholars. It powerfully advocates for rethinking the intersections between librarianship and carceral systems, pointing the way towards different possibilities. This clear-eyed text begins with an overview of the convergence of library and information science and carceral systems within the United States, summarizing histories of information access and control such as book banning, and the ongoing work of incarcerated people and community members to gain more access to materials; examines the range of carceral institutions and their forms, including juvenile detention, jails, immigration detention centers, adult prisons, and forms of electronic monitoring; draws from research into the information practices of incarcerated people as well as individual accounts to examine the importance of information access while incarcerated; shares valuable case studies of various library systems that are currently providing both direct and indirect services, including programming, book clubs, library spaces, roving book carts, and remote reference; provides guidance on collection development tools and processes; discusses methods for providing reentry support through library materials and programming, from customized signage and displays to raising public awareness of the realities of policing and incarceration; gives advice on supporting community groups and providing outreach to transitional housing; includes tips for building organizational support and getting started, with advice on approaching library management, creating procedures for challenges, ensuring patron privacy, and how to approach partners who are involved with overseeing the functioning of the carceral facility; and concludes with a set of next steps, recommended reading, and points of reflection.
Book Synopsis Patron-Driven Acquisitions by : Judith M. Nixon
Download or read book Patron-Driven Acquisitions written by Judith M. Nixon and published by Routledge. This book was released on 2014-01-02 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: For over a decade, some academic libraries have been purchasing, rather than borrowing, recently published books requested by their patrons through interlibrary loan. These books had one circulation guaranteed and so appealed to librarians who were concerned about the large percentage of books selected and purchased by librarians but never checked out by their patrons. Early assessments of the projects indicated that patrons selected quality books that in many cases were cross disciplinary and covered emerging areas of scholarly interest. However, now we have a significant database of the ILL purchase records to compare these titles with books selected through normal methods. The projects described in this book present a powerful argument for involving patrons in the book selection process. This book looks at patron-driven acquisitions for printed books at Purdue University, the University of Nebraska-Lincoln and the University of Illinois, as well as exploring new programs that allow patrons to select e-books or participate in other innovative ways in building the library collections. This book was published as a special issue of Collection Management.
Book Synopsis Library Services for Multicultural Patrons by : Carol Smallwood
Download or read book Library Services for Multicultural Patrons written by Carol Smallwood and published by Rowman & Littlefield. This book was released on 2013 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Increasingly, libraries are struggling to deal with a growing diversity in the cultural background of their patrons. Problems arising from this cultural diversity afflict all library types--school, public and academic. Library Services for Multicultural Patrons is by and for all libraries that are striving to provide multicultural services to match the growing diversity in the cultural background of patrons. The book is designed to offer helpful tips and practical advice to academic, public, and school librarians who want to better serve the multicultural groups in their communities. The contributors to the book are themselves practicing librarians and they share creative ideas for welcoming multicultural patrons into libraries and strategies for serving them more effectively. Librarians will find in these chapters tried and true tips and techniques for marketing and promotion, improving reference services for speakers of English as a second language, and enhancing programming that they can easily implement in their own libraries and communities. The chapters are divided into the following categories for ease of access: 1) Getting Organized and Finding Partners, 2) Reaching Students, 3) Community Connections, 4) Applying Technology, 6) Outreach Initiatives, 6) Programming and Events, and 7) Reference Services. Librarians of all types will be pleased to discover easy-to-implement suggestions for collaborative efforts, many rich and diverse programming ideas, strategies for improving reference services and library instruction to speakers of English as a second language, marketing and promotional tips designed to welcome multicultural patrons into the library, and much more.
Download or read book That All May Read written by and published by . This book was released on 1983 with total page 526 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provision of library service to blind and physically handicapped individuals is an ever-developing art/science requiring a knowledge of individual needs, a mastery of information science processes and techniques, and an awareness of the plethora of available print and nonprint resources. This book is intended to bring together a composite overview of the needs of individials unable to use print resources and to describe current and historic practices designed to meet those needs. - Preface.
Book Synopsis A Trauma-Informed Approach to Library Services by : Rebecca Tolley
Download or read book A Trauma-Informed Approach to Library Services written by Rebecca Tolley and published by American Library Association. This book was released on 2020-07-14 with total page 37 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are only now coming to terms with how common trauma really is; a landmark Kaiser study that surveyed patients receiving physicals found that almost two-thirds had experienced at least one form of abuse, neglect, or other trauma as a child. Though originating in the fields of health and social services, trauma-informed care is a framework that holds great promise for application to library work. Empathetic service, positive patron encounters, and a more trusting workplace are only a few of the benefits that this approach offers. In this important book Tolley, experienced in both academic and public libraries, brings these ideas into the library context. Library administrators, directors, and reference and user services staff will all benefit from learning - the six key principles of trauma-informed care; - characteristics of a trusting and transparent library organization, plus discussion questions to promote a sense of psychological safety among library workers; - how certain language and labels can undermine mutuality, with suggested phrases that will help library staff demonstrate neutrality to patron ideas and views during information requests; - delivery models that empower patrons; - advice on balancing free speech on campus with students’ need for safety; - how appropriate furniture arrangement can help people suffering from PTSD feel safe; - guidance on creating safe zones for LGBTQIA+ children, teens, and adults; and - self-assessment tools to support change toward trauma-responsive library services. Using the trauma-informed approach outlined in this book, libraries can ensure they are empathetic community hubs where everyone feels welcomed, respected, and safe.
Book Synopsis Library Service to Spanish Speaking Patrons by : Sharon Moller
Download or read book Library Service to Spanish Speaking Patrons written by Sharon Moller and published by Bloomsbury Publishing USA. This book was released on 2001-01-15 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: If your library serves a Latino population, you'll want this book. It will help you better serve the needs of Spanish-speaking patrons of all ages. The author gives background information on various Hispanic groups, explaining some of the cultural differences that can lead to misunderstanding. She then offers a variety of program and collection building ideas. A list of distributors of Spanish-language materials-books, periodicals, AV materials, computer and other educational resources-is provided, as well as Web site addresses of Spanish-language sites. Vocabulary lists for library and computer-related words and phrases and guidelines for correctly writing Spanish words are also included.
Book Synopsis Teach Your Children Well by : Madeline Levine, PhD
Download or read book Teach Your Children Well written by Madeline Levine, PhD and published by Harper Collins. This book was released on 2012-07-24 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Psychologist Madeline Levine, author of the New York Times bestseller The Price of Privilege, brings together cutting-edge research and thirty years of clinical experience to explode once and for all the myth that good grades, high test scores, and college acceptances should define the parenting endgame. Parents, educators, and the media wring their hands about the plight of America's children and teens—soaring rates of emotional problems, limited coping skills, disengagement from learning and yet there are ways to reverse these disheartening trends. Teach Your Children Well acknowledges that every parent wants successful children. However, until we are clearer about our core values and the parenting choices that are most likely to lead to authentic, and not superficial, success, we will continue to raise exhausted, externally driven, impaired children who believe they are only as good as their last performance. Real success is always an inside job, argues Levine, and is measured not by today's report card but by the people our children become fifteen or twenty years down the line. Refusing to be diverted by manufactured controversies such as "tiger moms versus coddling moms," Levine confronts the real issues behind the way we push some of our kids to the breaking point while dismissing the talents and interests of many others. She shows us how to shift our focus from the excesses of hyperparenting and the unhealthy reliance on our children for status and meaning to a parenting style that concentrates on both enabling academic success as well as developing a sense of purpose, well-being, connection, and meaning in our children's lives. Teach Your Children Well is a call to action. And while it takes courage to make the changes we believe in, the time has come, says Levine, to return our overwrought families to a healthier and saner version of themselves.
Author :Linda W. Braun Publisher :Young Adult Library Services Association (Yalsa) Young Adult Library Services Association (Yalsa) a ISBN 13 :9780838989616 Total Pages :178 pages Book Rating :4.9/5 (896 download)
Book Synopsis Putting Teens First in Library Services by : Linda W. Braun
Download or read book Putting Teens First in Library Services written by Linda W. Braun and published by Young Adult Library Services Association (Yalsa) Young Adult Library Services Association (Yalsa) a. This book was released on 2017 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this collection of essays, staff working directly with teens explore ideas, services and programs that continue to evolve within their libraries. The challenges revealed emphasize the fact that neglecting teen library services risks a future in which libraries themselves are no longer valuable to the community and the potential advocates which todays teenagers will someday become.
Book Synopsis Handbook of Research on Information and Records Management in the Fourth Industrial Revolution by : Chigwada, Josiline Phiri
Download or read book Handbook of Research on Information and Records Management in the Fourth Industrial Revolution written by Chigwada, Josiline Phiri and published by IGI Global. This book was released on 2021-06-25 with total page 407 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information and records management has been an important part of society for establishing procedures to effectively manage information. As technology has increased in society, this essential function has been impacted as well. With the onset of technological tools brought upon by the fourth industrial revolution, technologies such as artificial intelligence, the internet of things, big data, and more have changed the face of information and records management. These technologies and tools have paved new ways for security, efficiency in timely processes, new ways to create and process records, and other beneficial traits. Along with these advancements come new contemporary issues, leading to the need for research on how exactly information records management is functioning in modern times, the technologies brought on by the fourth industrial revolution, and both the benefits and challenges to this transition. The Handbook of Research on Information and Records Management in the Fourth Industrial Revolution showcases contemporary issues and demonstrates the value of information and records management in the fourth industrial revolution. The book provides a summary of the key activities undertaken by information and records managers as they seek to make records and information management more visible in the modern knowledge-driven society. The chapters highlight innovation, the use of information and communication technology in information and records management, best practices, challenges encountered, and how they are overcome. The target audience of this book will be composed of professionals, librarians, archivists, lecturers, and researchers working in the field of library and information science, along with practitioners, academicians, and students interested in information and records management in the 21st century.
Book Synopsis Guidelines for Library Services to Persons with Dementia by : Helle Arendrup Mortensen
Download or read book Guidelines for Library Services to Persons with Dementia written by Helle Arendrup Mortensen and published by . This book was released on 2007 with total page 16 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Creating Inclusive Library Environments by : Michelle Kowalsky
Download or read book Creating Inclusive Library Environments written by Michelle Kowalsky and published by American Library Association. This book was released on 2016-10-31 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: This planning guide will enable libraries to create and maintain a truly inclusive environment for all patrons.
Book Synopsis Library Technology and Digital Resources by : Marie Keen Shaw
Download or read book Library Technology and Digital Resources written by Marie Keen Shaw and published by Rowman & Littlefield. This book was released on 2015-11-12 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the last decade library collections have rapidly evolved from a predominance of print books and journals to an ever growing mix of digital and print resources. Library patrons are predominately served by support staff that is expected to know how to help patrons select and use digital resources. Yet most library support staff (LSS) has not had training to become proficient in finding, using, and instructing others in the abundance of the digital resources of websites, databases, e-texts, digital libraries and their related technologies. Library Technology and Digital Resources: An Introduction for Support Staff is both a text for professors who teach in library support staff programs and an introductory reference manual for support staff who work in libraries. This book will guide the LSS to be able to: Distinguish key features and enhancements found among vendors and providers of digital libraries, digital collections, databases, and e-texts; Plan, budget, fund and write grants for digital resources; Understand the complexity and options of licensing and usage agreements for digital resources; Know copyright permissions and acceptable use guidelines for digital resources. Understand the basic technologies that support library digital resources including network structures, software applications, and protocols; Distinguish between directories and search engines as they relate to digital resources as well as be able to employ advance search skills effectively; Explore the resources of global, national, and state digital libraries and their collections; Use government databases and other digitized systems and information sources; Find exemplary digital resources though other agencies such as museums, university collections and other sources that librarians can share with patrons. Create local digital resources of primary and historical materials and artifacts with metadata and cataloging for searchable access. Interpret meaning from library digital resources using visual literacy skills. Promote library digital resources through a variety of means including social media and online options.
Download or read book The Power to Name written by H.A. Olson and published by Springer Science & Business Media. This book was released on 2013-12-01 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book looks at the pervasive naming of information that libraries undertake as a matter of course through representation of subjects. It examines the 19th century foundations, current standards, and canonical application of internationally used classification (Melvil Dewey and his decimal scheme) and subject headings (Charles Cutter and the Library of Congress Subject Headings). It will be of interest to librarians, information scholars, professionals, and researchers.
Book Synopsis Customer Service in Libraries by : Charles Harmon
Download or read book Customer Service in Libraries written by Charles Harmon and published by Scarecrow Press. This book was released on 2013-02-13 with total page 119 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, nine librarians from across the country describe their libraries’ best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-focused technology planning, picture book arrangement with patrons in mind, Web 2.0 tools to connect users with the library, establishing good service delivery chains, and making your library fantastic for homeschoolers. As past Public Library Association President Audra Caplan writes in her introduction to this book, “There is nothing magical about providing excellent customer service; it just takes the right people, the right philosophy and the passion to make it a reality.” If you’ve got all that, here are the best practices to make stellar customer service a reality for your library’s users.