Library Services for Multicultural Patrons

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Author :
Publisher : Rowman & Littlefield
ISBN 13 : 0810887223
Total Pages : 354 pages
Book Rating : 4.8/5 (18 download)

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Book Synopsis Library Services for Multicultural Patrons by : Carol Smallwood

Download or read book Library Services for Multicultural Patrons written by Carol Smallwood and published by Rowman & Littlefield. This book was released on 2013 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Increasingly, libraries are struggling to deal with a growing diversity in the cultural background of their patrons. Problems arising from this cultural diversity afflict all library types--school, public and academic. Library Services for Multicultural Patrons is by and for all libraries that are striving to provide multicultural services to match the growing diversity in the cultural background of patrons. The book is designed to offer helpful tips and practical advice to academic, public, and school librarians who want to better serve the multicultural groups in their communities. The contributors to the book are themselves practicing librarians and they share creative ideas for welcoming multicultural patrons into libraries and strategies for serving them more effectively. Librarians will find in these chapters tried and true tips and techniques for marketing and promotion, improving reference services for speakers of English as a second language, and enhancing programming that they can easily implement in their own libraries and communities. The chapters are divided into the following categories for ease of access: 1) Getting Organized and Finding Partners, 2) Reaching Students, 3) Community Connections, 4) Applying Technology, 6) Outreach Initiatives, 6) Programming and Events, and 7) Reference Services. Librarians of all types will be pleased to discover easy-to-implement suggestions for collaborative efforts, many rich and diverse programming ideas, strategies for improving reference services and library instruction to speakers of English as a second language, marketing and promotional tips designed to welcome multicultural patrons into the library, and much more.

Library Services for Non-affiliated Patrons

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Author :
Publisher :
ISBN 13 :
Total Pages : 156 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Library Services for Non-affiliated Patrons by : Eugene Stephen Mitchell

Download or read book Library Services for Non-affiliated Patrons written by Eugene Stephen Mitchell and published by . This book was released on 1994 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: This work offers sample policies and procedures for dealing with service to the non-affiliated library user. Included are examples of information sheets, application and registration forms, ID cards, recourse letters, and reciprocal agreements.

Library Services for Online Patrons

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Author :
Publisher : Libraries Unlimited
ISBN 13 : 1440859523
Total Pages : 0 pages
Book Rating : 4.4/5 (48 download)

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Book Synopsis Library Services for Online Patrons by : Joelle E. Pitts

Download or read book Library Services for Online Patrons written by Joelle E. Pitts and published by Libraries Unlimited. This book was released on 2019-10-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A practical blueprint for improving online services for library patrons who learn, study, and research online"--

Digital versus Non-Digital Reference

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Author :
Publisher : Routledge
ISBN 13 : 1136423249
Total Pages : 165 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Digital versus Non-Digital Reference by : Linda S Katz

Download or read book Digital versus Non-Digital Reference written by Linda S Katz and published by Routledge. This book was released on 2013-05-13 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Compare and contrast library reference models and more consumer-oriented models! Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyzes the quality of commercial Ask A Librarian (AskA) and tutorial services and how they compare to traditional library services. Edited by Jessamyn West—proprietor of librarian.net and the “hippest ex-librarian on the Web” according to Wired magazine—the book looks at library models and more consumer-oriented models, examining a variety of services that range from Ask Jeeves® and Google Answers™ to your own reference desk and Web e-mail reference forms. Academic librarians and information specialists share their experiences—good and bad—in starting, assessing, or ending AskA services and in working with collaborative reference tools and outsourcing reference services, and discuss the highs and lows of dealing with individual online services. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline chronicles the experiences and interactions of librarians with digital reference, including case studies, how-to guides, and philosophical essays. The book’s contributors discuss their concerns about using the Internet as not only a reference tool but as a reference medium that most libraries find inevitable to some degree. Topics include the political ramifications of offsite or outsourced reference, the truth behind the assertion that “it’s all available online,” cultural and/or language barriers to text-based reference services, and patrons’ experiences with reference tools, from a librarian’s perspective. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline addresses: policy, staffing and technology for telephone reference services e-mail reference in public libraries the University of Michigan’s Internet Public Library archivists and remote users in the digital age success and failure with commercial AskA programs the history of Q and A NJ, New Jersey’s virtual reference service multilingual chat reference systems the ongoing debate over the value of digital reference the case for nonintrusive reference Digital versus Non-Digital Reference: Ask A Librarian Online and Offline is an invaluable resource for practitioners and academics on the appropriate assessment, technologies, and methods for successfully creating and operating human-mediated, Internet-based information services.

Academic Libraries in Urban and Metropolitan Areas

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Author :
Publisher : Bloomsbury Publishing USA
ISBN 13 : 0313079366
Total Pages : 288 pages
Book Rating : 4.3/5 (13 download)

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Book Synopsis Academic Libraries in Urban and Metropolitan Areas by : Gerard B. McCabe

Download or read book Academic Libraries in Urban and Metropolitan Areas written by Gerard B. McCabe and published by Bloomsbury Publishing USA. This book was released on 1991-11-26 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Solutions to the unique problems of academic libraries in urban and metropolitan areas are provided in this professional handbook. Issues faced by the administrators of these libraries can differ markedly from those encountered by their counterparts in residential college towns, with service demands emanating from both the surrounding community and their own academic community. Written by experienced urban university librarians, each chapter addresses issues unique to the in-city academic library. Reaching out to their communities to establish links with business, industry, and other libraries, the administrators of the urban/metropolitan libraries require a great degree of diplomacy and management skills. Service demands arising from urban high schools place additional pressures on limited resources. This handbook shows how the use of new technologies can assist the urban academic librarian in fashioning services for a nonresident faculty, as well as a usually older student body, comprised of many international and part-time students. The characteristics of city living and their impact on information-seeking behavior are discussed. Other topics covered are resource sharing, setting fees, staff and collection security, environmental pollution and space requirements.

Guidelines for Library Services to Persons with Dementia

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Author :
Publisher :
ISBN 13 : 9789077897225
Total Pages : 16 pages
Book Rating : 4.8/5 (972 download)

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Book Synopsis Guidelines for Library Services to Persons with Dementia by : Helle Arendrup Mortensen

Download or read book Guidelines for Library Services to Persons with Dementia written by Helle Arendrup Mortensen and published by . This book was released on 2007 with total page 16 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Scanning Services for Library Users

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Author :
Publisher : Association of Research Libr
ISBN 13 :
Total Pages : 172 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Scanning Services for Library Users by : Tom Caswell

Download or read book Scanning Services for Library Users written by Tom Caswell and published by Association of Research Libr. This book was released on 2005 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Librarian's Legal Companion for Licensing Information Resources and Services

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Author :
Publisher : American Library Association
ISBN 13 : 155570610X
Total Pages : 762 pages
Book Rating : 4.5/5 (557 download)

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Book Synopsis The Librarian's Legal Companion for Licensing Information Resources and Services by : Tomas A. Lipinski

Download or read book The Librarian's Legal Companion for Licensing Information Resources and Services written by Tomas A. Lipinski and published by American Library Association. This book was released on 2013 with total page 762 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume provides guidance on information acquisition, including copyright and contract matters.

Helping the Difficult Library Patron

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Author :
Publisher : Routledge
ISBN 13 : 1317951816
Total Pages : 314 pages
Book Rating : 4.3/5 (179 download)

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Book Synopsis Helping the Difficult Library Patron by : Linda S Katz

Download or read book Helping the Difficult Library Patron written by Linda S Katz and published by Routledge. This book was released on 2013-10-31 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: This insightful book shows you how to deal with an issue as old as the library profession: interacting with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutions--some developed within the field and some borrowed from other professions--that will improve reference services for those you serve and make the work of your library staff less stressful, more productive, and increasingly meaningful. Helping the Difficult Library Patron: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem examines: the nature of the problem from historical and demographic perspectives ways of dealing with the problem in academic and public libraries competency-based training techniques that will empower your frontline staff the impact of new technologies such as cellular phones and the Internet and ways of dealing with the new breeds of difficult patrons that come with them solutions from our colleagues what we can learn from the perspectives of others--psychotherapists, businesspeople, and corporate managers--you even get a Zen Buddhist viewpoint! effective ways to utilize community resources such as campus and local police and much, much more! Nowhere in the library literature have so many practitioners and educators combined their efforts to examine and provide solutions to this ageless problem. Library administrators, staff, and educators will find Helping the Difficult Library Patron a matchless resource!

Building a Virtual Library

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Author :
Publisher : IGI Global
ISBN 13 : 1591401143
Total Pages : 256 pages
Book Rating : 4.5/5 (914 download)

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Book Synopsis Building a Virtual Library by : Ardis Hanson

Download or read book Building a Virtual Library written by Ardis Hanson and published by IGI Global. This book was released on 2003-01-01 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: The organization, functioning, and the role of libraries in university communities continue to change dramatically. While academic research libraries continue to acquire information, organize it, make it available, and preserve it, the critical issues for their management teams in the twenty-first century are to formulate a clear mission and role for their library, particularly as libraries transition to meet the new information needs of their university constituents. Building a Virtual Library addresses these issues by providing insight into the current changes and developments within the area of library science.

External User Services

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Author :
Publisher : Association of Research Libr
ISBN 13 :
Total Pages : 136 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis External User Services by : Association of Research Libraries. Systems and Procedures Exchange Center

Download or read book External User Services written by Association of Research Libraries. Systems and Procedures Exchange Center and published by Association of Research Libr. This book was released on 1981 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Interlibrary Loan Policy

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Author :
Publisher :
ISBN 13 :
Total Pages : 8 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis Interlibrary Loan Policy by : National Library of Medicine (U.S.)

Download or read book Interlibrary Loan Policy written by National Library of Medicine (U.S.) and published by . This book was released on 1988 with total page 8 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Friends of the Library Groups

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Author :
Publisher :
ISBN 13 :
Total Pages : 60 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis Friends of the Library Groups by : American Library Association

Download or read book Friends of the Library Groups written by American Library Association and published by . This book was released on 1935 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Reference Librarian's Policies, Forms, Guidelines, and Procedures Handbook

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Author :
Publisher :
ISBN 13 :
Total Pages : 380 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis The Reference Librarian's Policies, Forms, Guidelines, and Procedures Handbook by : Rebecca Brumley

Download or read book The Reference Librarian's Policies, Forms, Guidelines, and Procedures Handbook written by Rebecca Brumley and published by . This book was released on 2006 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers ideas for service in your library, and comparisons to measure your policies against. This work provides policies from public and academic libraries covering both traditional and expanded service areas. It is broken down into seven subjects including: the Reference Program; People in the Reference Program; Reference Collections; and more.

Helping the Difficult Library Patron

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Author :
Publisher : Psychology Press
ISBN 13 : 9780789017314
Total Pages : 326 pages
Book Rating : 4.0/5 (173 download)

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Book Synopsis Helping the Difficult Library Patron by : Kwasi Sarkodie-Mensah

Download or read book Helping the Difficult Library Patron written by Kwasi Sarkodie-Mensah and published by Psychology Press. This book was released on 2002 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: A problem patron is not one with difficult requests or obscure interests, but one who displays behavior that is deemed destructive, criminal, bothersome, offensive, or otherwise inappropriate. Librarians look at the nature of the problem in academic and public libraries, the impact of such technologies as the Internet and cell phones, and solutions from other professions as well as from the experience of librarians.

Access Services in Libraries

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Author :
Publisher : Routledge
ISBN 13 : 1000755045
Total Pages : 187 pages
Book Rating : 4.0/5 (7 download)

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Book Synopsis Access Services in Libraries by : Gregg Sapp

Download or read book Access Services in Libraries written by Gregg Sapp and published by Routledge. This book was released on 2019-12-05 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book, first published in 1992, establishes a theoretical base for access services while also suggesting connections between theory and practice. It provides fresh thinking that re-examines previous writings in this area, presents new experimental designs and results, creates contemporary organizational solutions, and adopts innovative techniques for increasing users’ access to library materials within constrained budgets. Access services librarians, circulation department librarians, and library managers, especially those who are considering a reorganization that will include access services, will benefit from the philosophical and theoretical articles as well as practical advice on the design, delivery, and evaluation of responsive library services. Chapters in this invaluable book fill the gap in the literature about access services including theoretical descriptions of access services, current developing trends in access services, the historical development of the access services concept, practical studies related to common access services issues, and projections of future challenges.

Fee-based Services in ARL Libraries

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Author :
Publisher : Association of Research Libr
ISBN 13 :
Total Pages : 184 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Fee-based Services in ARL Libraries by : Helen Josephine

Download or read book Fee-based Services in ARL Libraries written by Helen Josephine and published by Association of Research Libr. This book was released on 1989 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: