Lessons In Leadership 20 The Tough Stuff

Download Lessons In Leadership 20 The Tough Stuff full books in PDF, epub, and Kindle. Read online Lessons In Leadership 20 The Tough Stuff ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!

Tough Things First: Leadership Lessons from Silicon Valley's Longest Serving CEO

Author : Ray Zinn
Publisher : McGraw Hill Professional
ISBN 13 : 1259584186
Total Pages : 273 pages
Book Rating : 4.2/5 (595 download)

DOWNLOAD NOW!

Book Synopsis Tough Things First: Leadership Lessons from Silicon Valley's Longest Serving CEO by : Ray Zinn

Download or read book Tough Things First: Leadership Lessons from Silicon Valley's Longest Serving CEO written by Ray Zinn and published by McGraw Hill Professional. This book was released on 2015-11-06 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Silicon Valley's longest-serving and most consistently profitable CEO shares lessons from his entrepreneurship, leadership, management, and life experience Ray Zinn founded his semiconductor company without venture capital and ran it for 37 years, 36 of them profitably—an enviable record. He went blind weeks before his company went public, yet he led it for another 20 years. Tough Things First, the distillation of Zinn’s astonishing career as CEO of Micrel, is a comprehensive, inspirational head-to-toe training program for entrepreneurs and leaders. Zinn gives you the guidance you need to: • Find your vision, set your goals, and make them happen • Build your business like you’d train your body: with heart, soul, mind, and passion • Master the psychological disciplines that will sharpen your focus and drive • Create a corporate culture that engages employees and inspires confidence • Put people first and push them to achieve their personal best • Tackle the tough jobs today—and ensure your success tomorrow Zinn tells you what it takes to succeed in a world where markets are constantly changing, new technologies are emerging, and small startups are going head to head with industry giants. He shows you how to be a good leader and what you can do to make yourself even better. He reveals why discipline is the first and most important step—for the entrepreneur and the organization—and why people are your single most valuable resource. He offers practical, no-nonsense advice on processes and procedures, finances and growth creation, changing markets and new technology. But that’s not all. The key to your success, Zinn explains, lies in your mind, your body, your vision, and your heart. This book shows you how to develop these interconnected skills, how to integrate them into your life and work, and how to handle the tough things first.

LESSONS IN LEADERSHIP 2.0—The Tough Stuff

Author : Steve Adubato
Publisher : J. T. Colby & Company, Inc.
ISBN 13 : 189969417X
Total Pages : 163 pages
Book Rating : 4.8/5 (996 download)

DOWNLOAD NOW!

Book Synopsis LESSONS IN LEADERSHIP 2.0—The Tough Stuff by : Steve Adubato

Download or read book LESSONS IN LEADERSHIP 2.0—The Tough Stuff written by Steve Adubato and published by J. T. Colby & Company, Inc.. This book was released on 2023-10-25 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt: “In this post-COVID era, leaders are being tested as never before, and Steve Adubato offers smart solutions to make any leader more effective.” —NEAL SHAPIRO, PRESIDENT & CEO, THE WNET GROUP (PBS) “Steve Adubato does a masterful job of uncovering many of the core principles that can lead to world class leadership. You will read and reread this book for years to come.” —MICHAEL CLINTON , AUTHOR, ROAR INTO THE SECOND HALF OF LIFE In this powerful follow-up to his last book Lessons In Leadership, Emmy® Award-winning anchor and leadership coach Steve Adubato, Ph.D. teaches readers how to navigate “The Tough Stuff” using practical tools based on challenging and relevant real-life experiences. With Lessons in Leadership 2.0: The Tough Stuff, readers will learn to steer others through difficult economic times, mentor rising leaders, provide straight talk to underperforming employees, connect on digital platforms, and lead your organization through significant change and uncertainty.

Tough Truths

Author : Dierdre Maloney
Publisher :
ISBN 13 : 9780984027378
Total Pages : 116 pages
Book Rating : 4.0/5 (273 download)

DOWNLOAD NOW!

Book Synopsis Tough Truths by : Dierdre Maloney

Download or read book Tough Truths written by Dierdre Maloney and published by . This book was released on 2018-09-18 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lets get down to it. Everyone wants to be happy. Seriously.

Getting Through the Tough Stuff

Author : Charles R. Swindoll
Publisher : Thomas Nelson Inc
ISBN 13 : 0849991315
Total Pages : 256 pages
Book Rating : 4.8/5 (499 download)

DOWNLOAD NOW!

Book Synopsis Getting Through the Tough Stuff by : Charles R. Swindoll

Download or read book Getting Through the Tough Stuff written by Charles R. Swindoll and published by Thomas Nelson Inc. This book was released on 2004 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: We live in a time when things are tough for a lot of folks. The boomers are beginning to feel anxiety as they move toward retirement. Many people are facing financial pressure and are up to their ears in debt. We are having to care for both our kids and our parents. The pace of life, and the demands of life, just keep getting more intense. And for many, these tough times bring life crises. This is a book of encouragement, hope and freedom... an invitation to meet Christ at the crossroads of our lives and move beyond the tough times.

Lessons on Leadership

Author : Jack Stahl
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781535567930
Total Pages : 230 pages
Book Rating : 4.5/5 (679 download)

DOWNLOAD NOW!

Book Synopsis Lessons on Leadership by : Jack Stahl

Download or read book Lessons on Leadership written by Jack Stahl and published by Createspace Independent Publishing Platform. This book was released on 2016-09-24 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jack Stahl became President of two global companies, The Coca-Cola Company and Revlon, before the age of 50. Now Stahl offers down-to-earth approaches, frameworks, and practical solutions to successfully capture business opportunities and manage the critical organizational issues leaders face every day. Stahl lays out seven "Frameworks for Success": Leadership and Management, Creating a High-Capability Organization, Developing People, Brand Positioning with Consumers, Customer Relationship Management, Financial Strategy, and Influencing People. Written in Stahl's accessible and conversational style with illustrative examples, Lessons on Leadership provides immediately usable and proven action frameworks for a leader requiring a fast start to drive value in these important areas.

Leadership on the Line, With a New Preface

Author : Ronald Heifetz
Publisher : Harvard Business Press
ISBN 13 : 1633692841
Total Pages : 335 pages
Book Rating : 4.6/5 (336 download)

DOWNLOAD NOW!

Book Synopsis Leadership on the Line, With a New Preface by : Ronald Heifetz

Download or read book Leadership on the Line, With a New Preface written by Ronald Heifetz and published by Harvard Business Press. This book was released on 2017-06-20 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: The dangerous work of leading change--somebody has to do it. Will you put yourself on the line? To lead is to live dangerously. It's romantic and exciting to think of leadership as all inspiration, decisive action, and rich rewards, but leading requires taking risks that can jeopardize your career and your personal life. It requires putting yourself on the line, disrupting the status quo, and surfacing hidden conflict. And when people resist and push back, there's a strong temptation to play it safe. Those who choose to lead plunge in, take the risks, and sometimes get burned. But it doesn't have to be that way say renowned leadership experts Ronald Heifetz and Marty Linsky. In Leadership on the Line, they show how it's possible to make a difference without getting "taken out" or pushed aside. They present everyday tools that give equal weight to the dangerous work of leading change and the critical importance of personal survival. Through vivid stories from all walks of life, the authors present straightforward strategies for navigating the perilous straits of leadership. Whether you're a parent or a politician, a CEO or a community activist, this practical book shows how you can exercise leadership and survive and thrive to enjoy the fruits of your labor.

The Wisdom of Failure

Author : Laurence G. Weinzimmer
Publisher : John Wiley & Sons
ISBN 13 : 1118238729
Total Pages : 304 pages
Book Rating : 4.1/5 (182 download)

DOWNLOAD NOW!

Book Synopsis The Wisdom of Failure by : Laurence G. Weinzimmer

Download or read book The Wisdom of Failure written by Laurence G. Weinzimmer and published by John Wiley & Sons. This book was released on 2012-08-30 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "how-not-to" leadership book There is a paradox in leadership: we can only succeed by knowing failure. Every accomplished leader knows there are minefields of failures that need to be navigated in order to succeed. Wouldn't it be great to have the insights to help you prevent from making avoidable mistakes? Unfortunately, in business talking about mistakes can be taboo, and, at a certain level, learning from failure is not an option. Weinzimmer and McConoughey speak frankly about the things that are difficult to talk about – the unvarnished truths necessary to become a successful leader. Based on a groundbreaking 7-year study of what almost 1000 managers across 21 industries really think about lessons from failures Includes exclusive interview material from CEOs at a wide range of organizations, including major firms such as Caterpillar, Priceline.com, and Allstate; startups; and entrepreneurial small businesses Drills down into failure to uncover the strategies that aspiring leaders need in order to avoid the most damning leadership mistakes: unbalanced orchestration, drama management, and reckless vanity Learning from the mistakes of others is a necessary part of the journey of effective leadership, and this book offers an indispensable guide to learning these powerful lessons—without paying the price of failure.

Getting Through the Tough Stuff Workbook

Author : Charles R. Swindoll
Publisher : Thomas Nelson
ISBN 13 : 1418552852
Total Pages : 224 pages
Book Rating : 4.4/5 (185 download)

DOWNLOAD NOW!

Book Synopsis Getting Through the Tough Stuff Workbook by : Charles R. Swindoll

Download or read book Getting Through the Tough Stuff Workbook written by Charles R. Swindoll and published by Thomas Nelson. This book was released on 2005-02-01 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Life is tough. It's that simple. If you don't agree, you haven't lived long enough, because when we stop to think about the trials that life sends our way, it's always something! Despite our deep-seated and very natural desire for a trouble-free, happy, secure existence, Christians everywhere face family struggles, financial crises, debilitating diseases, and crushing disappointments. So what do you do when life gets so tough you think you can't endure another minute? If you're feeling . . . Sandwiched between aging parents who need your help and teenagers with demanding schedules; Stretched beyond your limits at work, trying to survive the next round of corporate downsizing; Dazed and emotionally bruised after your spouse walked out on the marriage you thought would last for a lifetime . . . This Getting Through the Tough Stuff Workbook offers help and hope! Based on Chuck Swindoll's characteristic insight, humor, and powerful yet gentle teaching style, this workbook delivers a strong message of encouragement, hope, faith, and the freedom we have in Jesus Christ. This practical resource will help you to get through the tough times of life. Perfect for personal devotions, small-group Bible studies, and church curriculum, this workbook offers special features including "Getting to the Root," which explores biblical words and concepts, and "Taking Truth to Heart," which guides you into personal reflection and application.

Outward Bound Lessons to Live a Life of Leadership

Author : Mark Michaux Brown
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523098317
Total Pages : 143 pages
Book Rating : 4.5/5 (23 download)

DOWNLOAD NOW!

Book Synopsis Outward Bound Lessons to Live a Life of Leadership by : Mark Michaux Brown

Download or read book Outward Bound Lessons to Live a Life of Leadership written by Mark Michaux Brown and published by Berrett-Koehler Publishers. This book was released on 2019-10-15 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first book to describe in detail the principles of Outward Bound, told through the stories of former instructors and graduates who show how to apply them to create healthier, more effective teams, organizations, and communities. For nearly six decades Outward Bound USA's education programs have shaped the lives of tens of thousands of participants. Strangers are put in an unfamiliar and unpredictable setting, where to succeed they must develop a sense of teamwork, resilience, self-confidence, and a focus on the greater good. But, Mark Brown asks, isn't the modern world just as unpredictable and challenging as any mountain or desert? He shows how the same principles that bind people together in the natural world work just as well in cities, companies, and communities. This book explores the concept of Expeditionary Leadership through the stories of people such as third-generation business steward Laura Kohler, the Home Depot cofounder Arthur Blank, and former United States Senator Mark Udall, whose lives were touched by Outward Bound and who then went on to make a positive difference in the world. They show how each of us can, in our own way, use the Outward Bound philosophy to bravely face the wild unknowns in our daily lives. From training the first Peace Corps volunteers to partnering with thousands of educational institutions and corporations, Outward Bound has helped build the self-confidence and character of participants who have gone on to live richer, more fulfilling, and successful lives. Outward Bound internationally operates in thirty-three countries and impacts nearly a quarter of a million people annually.

Dare to Lead

Author : Brené Brown
Publisher : Random House
ISBN 13 : 0399592520
Total Pages : 321 pages
Book Rating : 4.3/5 (995 download)

DOWNLOAD NOW!

Book Synopsis Dare to Lead by : Brené Brown

Download or read book Dare to Lead written by Brené Brown and published by Random House. This book was released on 2018-10-09 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 NEW YORK TIMES BESTSELLER • Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she’s showing us how to put those ideas into practice so we can step up and lead. Don’t miss the five-part HBO Max docuseries Brené Brown: Atlas of the Heart! NAMED ONE OF THE BEST BOOKS OF THE YEAR BY BLOOMBERG Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don’t pretend to have the right answers; we stay curious and ask the right questions. We don’t see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don’t avoid difficult conversations and situations; we lean into vulnerability when it’s necessary to do good work. But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we’re choosing not to invest in developing the hearts and minds of leaders at the exact same time as we’re scrambling to figure out what we have to offer that machines and AI can’t do better and faster. What can we do better? Empathy, connection, and courage, to start. Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love. Brown writes, “One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It’s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It’s why we’re here.” Whether you’ve read Daring Greatly and Rising Strong or you’re new to Brené Brown’s work, this book is for anyone who wants to step up and into brave leadership.

Iron-Sharpened Leadership

Author : John L. Gronski
Publisher : Fidelis Publishing. LLC
ISBN 13 : 1735856371
Total Pages : 228 pages
Book Rating : 4.7/5 (358 download)

DOWNLOAD NOW!

Book Synopsis Iron-Sharpened Leadership by : John L. Gronski

Download or read book Iron-Sharpened Leadership written by John L. Gronski and published by Fidelis Publishing. LLC. This book was released on 2021-06-23 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Iron-Sharpened Leadership, Transforming Hard Fought Leadership Lessons into Action is a leadership book the reader will find valuable and inspiring. This leadership book is based on real-world operational experience including life and death decisions from the caldron of fierce combat. The book is peppered with inspirational stories along with actions one can take to become a more effective leader. Each chapter stands on its own and a leader will find valuable life-changing leadership lessons with the turn of every page.Gronski takes a values-based approach to leadership effectiveness and the book is oriented along the lines of his leadership philosophy which includes character, competence, and resilience.

Leadership by the Book

Author : Brent Garrison
Publisher : Elevate Publishing
ISBN 13 : 1943425035
Total Pages : 346 pages
Book Rating : 4.9/5 (434 download)

DOWNLOAD NOW!

Book Synopsis Leadership by the Book by : Brent Garrison

Download or read book Leadership by the Book written by Brent Garrison and published by Elevate Publishing. This book was released on 2016-02-16 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Dr. Brent Garrison has reached a pinnacle, pointing leaders to the ultimate source of inspiration where one learns to lead the pack—from the back." Jerry Jenkins Multiple New York Times Bestselling Author Christian men and women across the country experience leadership in many different ways. Some lead a congregation, youth group or ministry, some in their homes, businesses, or non-professional organizations. The lives of many followers of Christ are marked by a combination of these roles. In Leadership by the Book, Brent Garrison offers examples from each book of the Old and New Testaments of how God’s servants have led His people, and the lessons that today’s leaders can learn from them. From Moses to John, Genesis to Revelations, Garrison offers a new perspective on ancient wisdom. Insightful applications and spiritual adaptations for modern problems on every page, Leadership by the Book will help Christian leaders in their personal, spiritual and professional lives to find timeless answers to difficult questions.

Leadership Lessons from the Bhagavad Gita

Author : Ace V. Simpson
Publisher : Bloomsbury Publishing
ISBN 13 : 9361315412
Total Pages : 357 pages
Book Rating : 4.3/5 (613 download)

DOWNLOAD NOW!

Book Synopsis Leadership Lessons from the Bhagavad Gita by : Ace V. Simpson

Download or read book Leadership Lessons from the Bhagavad Gita written by Ace V. Simpson and published by Bloomsbury Publishing. This book was released on 2024-09-18 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: For professionals grappling with the challenges of corporate life, Leadership Lessons from the Bhagavad Gita offers a transformative path to overcome self-defeating habits and silence the mind's negative chatter-often the greatest barrier to effective leadership. This book advocates for a leadership style rooted in compassion for followers, stakeholders, and future generations, paving the way for harmonious workplace relationships and environmental stewardship. Moving away from conventional leadership models based on control, it promotes leadership by inspiration. At a time when trust in leadership is waning, this book introduces the concept of linked-leadership-leaders who connect through loving connection or bhakti-yoga with themselves (through self-knowledge), others, nature, and the supreme source. Drawing on the example of Krishna guiding Arjuna's chariot, it redefines leadership as a commitment to service, excellence, and virtuous character, inspiring others to follow suit. Its unique insights help you understand different personality types, motivating individuals according to their nature, and building effective teams for a harmonious and prosperous organizational culture. Ultimately, this book challenges leaders to embrace unity and diversity, achieving sustainable well-being and happiness in their organizations.

CEO Excellence

Author : Carolyn Dewar
Publisher : Simon and Schuster
ISBN 13 : 1982179678
Total Pages : 384 pages
Book Rating : 4.9/5 (821 download)

DOWNLOAD NOW!

Book Synopsis CEO Excellence by : Carolyn Dewar

Download or read book CEO Excellence written by Carolyn Dewar and published by Simon and Schuster. This book was released on 2022-03-15 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Based on extensive interviews with today's . . . corporate leaders, this look at how the best CEOs do their jobs focuses on the mindsets and actions that foster an environment of excellence"--

Leading with Honor

Author : Lee Ellis
Publisher : Greenleaf Book Group
ISBN 13 : 0983879311
Total Pages : 263 pages
Book Rating : 4.9/5 (838 download)

DOWNLOAD NOW!

Book Synopsis Leading with Honor by : Lee Ellis

Download or read book Leading with Honor written by Lee Ellis and published by Greenleaf Book Group. This book was released on 2012-05-14 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make Every Step Count on Your Leadership Journey How did American Military leaders in the brutal POW camps of North Vietnam inspire their followers for six, seven, or eight years to remain committed to the mission, resist a cruel enemy, and return home with honor? What leadership principles engendered such extreme devotion, perseverance, and teamwork? In this powerful and practical book, Lee Ellis, a former Air Force pilot, candidly talks about his five and a half years of captivity and the fourteen key leadership principles behind this amazing story. As a successful executive coach and corporate consultant, he helps leaders of Fortune 500 companies, healthcare executives, small business owners, and entrepreneurs utilize these same pressure-tested principles to increase their personal and organizational success. In Leading with Honor: Leadership Lessons from the Hanoi Hilton, you will learn: - an approximately 250-word description of the book as you'd like to see posted online, keeping in mind that this should be enticing to consumers ? ? ? Courageous lessons from POW leaders facing torture in the crucible of captivity. How successful teams are applying these same lessons and principles. How to implement these lessons using the Coaching sessions provided in each chapter. In the book's Foreword, Senator John McCain states, "In Leading with Honor, Lee draws from the POW experience, including some of his own personal story, to illustrate the crucial impact of leadership on the success of any organization. He highlights lessons and principles that can be applied to every leadership situation." This book is ideal for individual or group study as a personal development, coaching, human resource development, or executive training resource.

Thinking, Fast and Slow

Author : Daniel Kahneman
Publisher : Farrar, Straus and Giroux
ISBN 13 : 1429969350
Total Pages : 511 pages
Book Rating : 4.4/5 (299 download)

DOWNLOAD NOW!

Book Synopsis Thinking, Fast and Slow by : Daniel Kahneman

Download or read book Thinking, Fast and Slow written by Daniel Kahneman and published by Farrar, Straus and Giroux. This book was released on 2011-10-25 with total page 511 pages. Available in PDF, EPUB and Kindle. Book excerpt: *Major New York Times Bestseller *More than 2.6 million copies sold *One of The New York Times Book Review's ten best books of the year *Selected by The Wall Street Journal as one of the best nonfiction books of the year *Presidential Medal of Freedom Recipient *Daniel Kahneman's work with Amos Tversky is the subject of Michael Lewis's best-selling The Undoing Project: A Friendship That Changed Our Minds In his mega bestseller, Thinking, Fast and Slow, Daniel Kahneman, world-famous psychologist and winner of the Nobel Prize in Economics, takes us on a groundbreaking tour of the mind and explains the two systems that drive the way we think. System 1 is fast, intuitive, and emotional; System 2 is slower, more deliberative, and more logical. The impact of overconfidence on corporate strategies, the difficulties of predicting what will make us happy in the future, the profound effect of cognitive biases on everything from playing the stock market to planning our next vacation—each of these can be understood only by knowing how the two systems shape our judgments and decisions. Engaging the reader in a lively conversation about how we think, Kahneman reveals where we can and cannot trust our intuitions and how we can tap into the benefits of slow thinking. He offers practical and enlightening insights into how choices are made in both our business and our personal lives—and how we can use different techniques to guard against the mental glitches that often get us into trouble. Topping bestseller lists for almost ten years, Thinking, Fast and Slow is a contemporary classic, an essential book that has changed the lives of millions of readers.

Dealing With The Tough Stuff

Author : Darren Hill
Publisher : John Wiley & Sons
ISBN 13 : 0730327019
Total Pages : 264 pages
Book Rating : 4.7/5 (33 download)

DOWNLOAD NOW!

Book Synopsis Dealing With The Tough Stuff by : Darren Hill

Download or read book Dealing With The Tough Stuff written by Darren Hill and published by John Wiley & Sons. This book was released on 2016-02-01 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical toolkit for handling workplace conflict and difficult conversations Dealing with the Tough Stuff is the business leader's critical guide to handling difficult conversations in the workplace. Based on the science of human behaviour — both verbal and nonverbal — this book is packed full of practical and pragmatic strategies for managing conflict situations. You'll learn a variety of diagnostics, models and processes that you can start using today, and you'll benefit from expert tips, tricks and tools for leading important conversations with empathy and assertiveness. This updated second edition includes new material on key conversations with distance workers, as well as within the context of a fast-growth company, and a broad selection of real-world case studies from a diverse array of workplaces. Backed by contemporary psychological theory and time-tested amongst thousands of leaders, these highly relevant suggestions give you the power to deal with the tough stuff effectively and compassionately. The human element plays a large part in the manager's role, yet many lack the training needed to deal with people effectively. This book helps you understand what makes people tick, and helps you develop the human skills you need to manage. Achieve clarity and directness in your communications Deal with anger, stubbornness and defensiveness Develop the skills to manage immediate crises Set priorities, and build a foundation of strong communication Avoiding the tough stuff can be extremely costly for managers, staff and the business as a whole. No one enjoys these conversations, but they are inevitable — and the right set of skills goes a long way toward making them run smoothly, with greater results out the other side. Dealing with the Tough Stuff is your indispensable primer on human behaviour, and effectively navigating tough conversations at work.