Les métiers de l'accueil

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Publisher :
ISBN 13 : 9782844722492
Total Pages : 138 pages
Book Rating : 4.7/5 (224 download)

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Book Synopsis Les métiers de l'accueil by : Elise Pierre

Download or read book Les métiers de l'accueil written by Elise Pierre and published by . This book was released on 2004 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ecoute, sourire, rigueur, allure, disponibilité, maîtrise de soi sont autant de qualités qui caractérisent les professionnels de l'accueil. Ces hommes et ces femmes qui vous reçoivent, vous orientent, vous font patienter et répondent à vos questions sont la première image de l'entreprise au sein de laquelle ils travaillent. Il est donc logique que ces métiers ne laissent aucune place à l'amateurisme ou à la médiocrité. Désormais les employeurs font preuve d'exigences toujours grandissantes, et la connaissance d'une ou de plusieurs langues étrangères s'avère indispensable, ainsi que la maîtrise d'outils de communication de plus en plus sophistiqués. Ce guide vous présente les principales formations publiques et privées, ainsi que les profils détaillés de ces divers métiers, enrichis des précieux témoignages de professionnels venus vous livrer les clés d'un secteur à découvrir. Les auteurs ont travaillé en étroite collaboration avec l'une des principales sociétés prestataires de services dans le domaine de l'accueil, Télécom Assistance (Groupe BGME).

Tourism in the City

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Publisher : Springer
ISBN 13 : 3319268775
Total Pages : 344 pages
Book Rating : 4.3/5 (192 download)

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Book Synopsis Tourism in the City by : Nicola Bellini

Download or read book Tourism in the City written by Nicola Bellini and published by Springer. This book was released on 2016-08-29 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book critically explores the interconnections between tourism and the contemporary city from a policy-oriented standpoint, combining tourism perspectives with discussion of urban models, issues, and challenges. Research-based analyses addressing managerial issues and evaluating policy implications are described, and a comprehensive set of case studies is presented to demonstrate practices and policies in various urban contexts. A key message is that tourism policies should be conceived as integrated urban policies that promote tourism performance as a means of fostering urban quality and the well-being of local communities, e.g., in terms of quality spaces, employment, accessibility, innovation, and learning opportunities. In addition to highlighting the significance of urban tourism in relation to key urban challenges, the book reflects on the risks and tensions associated with its development, including the rise of anti-tourism movements as a reaction to touristification, cultural commodification, and gentrification. Attention is drawn to asymmetries in the costs and benefits of the city tourism phenomenon, and the supposedly unavoidable trade-off between the interests of residents and tourists is critically questioned.

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Author :
Publisher : Odile Jacob
ISBN 13 : 2738172873
Total Pages : 337 pages
Book Rating : 4.7/5 (381 download)

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Book Synopsis by :

Download or read book written by and published by Odile Jacob. This book was released on with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt:

2012

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Publisher : Walter de Gruyter
ISBN 13 : 3110278715
Total Pages : 3064 pages
Book Rating : 4.1/5 (12 download)

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Book Synopsis 2012 by :

Download or read book 2012 written by and published by Walter de Gruyter. This book was released on 2013-03-01 with total page 3064 pages. Available in PDF, EPUB and Kindle. Book excerpt: Particularly in the humanities and social sciences, festschrifts are a popular forum for discussion. The IJBF provides quick and easy general access to these important resources for scholars and students. The festschrifts are located in state and regional libraries and their bibliographic details are recorded. Since 1983, more than 659,000 articles from more than 30,500 festschrifts, published between 1977 and 2011, have been catalogued.

Education familiale et services pour l'enfance

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Publisher : Firenze University Press
ISBN 13 : 8866550280
Total Pages : 692 pages
Book Rating : 4.8/5 (665 download)

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Book Synopsis Education familiale et services pour l'enfance by : Enzo Catarsi

Download or read book Education familiale et services pour l'enfance written by Enzo Catarsi and published by Firenze University Press. This book was released on 2011 with total page 692 pages. Available in PDF, EPUB and Kindle. Book excerpt: Le terme “Service” a orienté les travaux de recherche et de formation lors du XIIIème Congrès de l'Association Internationale de Formation et de Recherche en Education Familiale (AIFREF). Il s'agissait, en l'occurrence, de se mettre au service de la petite enfance. L'acte qui consiste à se consacrer au service d'un être qui chemine sur la voie de l'autonomie a pris une consistance et une importance sans cesse croissantes au cours du développement de la modernité. Aujourd'hui, celle-ci connaît une profonde mutation : entrant dans la postmodernité, nous constatons que la notion de service prend un tout autre sens. Pour mieux être au service de l'enfance, il s'agit maintenant de savoir ce qui peut lui être utile. Qu'est-ce qui permet à l'enfant de grandir et de s'émanciper? Et, dès lors, quels services convient-il de rendre à l'enfance? Quelles sont la relevance, l'efficience, l'efficacité et la durabilité de ces services délibérément conçus et opérationnalisés? Ces questions ont fait l'objet d'une mise en examen et ont orienté les travaux du XIIIème Congrès de l'AIFREF.

Employment Counselling Materials

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Publisher : Hull, Québec : Employment and Immigration Canada, Occupational and Career Analysis and Development
ISBN 13 :
Total Pages : 100 pages
Book Rating : 4.3/5 ( download)

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Book Synopsis Employment Counselling Materials by : Canada. Employment and Immigration Canada (Commission). Occupational and Career Analysis and Development

Download or read book Employment Counselling Materials written by Canada. Employment and Immigration Canada (Commission). Occupational and Career Analysis and Development and published by Hull, Québec : Employment and Immigration Canada, Occupational and Career Analysis and Development. This book was released on 1982 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide, intended for use by employment counselors, describes in detail 15 counseling tools including: the Moving On series; the Canadian Occupational Interest Inventory; Index to Canadian Occupations; Your Personal Occupation Selector; CHOICES; Careers Canada; Careers Provinces; Canadian Classification and Dictionary of Occupations; Occupational/Trade Analyses; Occupational Options After Secondary School; Creating a Career; Life Skills; Creative Job Search Techniques; PLACE-Guided Steps to Employment Readiness; and College and University Programs in Canada. An explanation of purpose, suggestions for use, special features lists, and supplementary materials where appropriate are provided for each set described. The guide also presents descriptions of counselor training materials, including: Methods and Materials of Vocational Counselling; Tuning In: Intentional Attending; Client-Counsellor Relationships and Other Things That Go Bump; Counselling Adults for Decision-Making; and Theory and Practice of Peer Counselling. Each brief description is accompanied by the address where the materials may be obtained. The entire guide is presented in both English and French. (AG)

Le Jacquard

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Publisher :
ISBN 13 :
Total Pages : 1328 pages
Book Rating : 4.:/5 (334 download)

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Book Synopsis Le Jacquard by :

Download or read book Le Jacquard written by and published by . This book was released on 1883 with total page 1328 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The French Book

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Publisher : JHU Press
ISBN 13 : 9780801854194
Total Pages : 164 pages
Book Rating : 4.8/5 (541 download)

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Book Synopsis The French Book by : Henri-Jean Martin

Download or read book The French Book written by Henri-Jean Martin and published by JHU Press. This book was released on 1996-07-26 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book as the subject of a distinct historical discipline dates from the landmark publication of L'Apparition du livre by Lucien Febvre and Henri-Jean Martin in 1958. In this further contribution to his pathbreaking work with Febvre, eminent French historian Henri-Jean Martin explores the role of the book and book industry in early modern France. Martin begins with a sweeping look at the revolutionary role played by the new technology of printing in Europe of the Renaissance and Reformation. Shifting the focus to France, he then examines the political implications of publishing in the reign of Francis I, including such topics as the founding of royal and university libraries, the role of church-state relations, Richelieu's cultural program, and censorship. In revealing case studies of Rouen and Grenoble, Martin pinpoints precisely which books were sold and to which social groups, and explains why the initially successful printers of Rouen were eventually forced out of business by the Parisian courts. Martin also casts a discerning eye on early graphic design—from the first illustrated "coffee table" books purchased by the newly rich to the invention of the paragraph to facilitate reading. And he shows how attempts by the French government to suppress and control publication were eventually thwarted by free market forces from Amsterdam and Neufchatel. This is a book that will be of interest to those who study the history of the book, intellectual history of early modern Europe, and the relation between politics and ideas.

Employment and Tourism

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Publisher : Springer Nature
ISBN 13 : 3031316592
Total Pages : 148 pages
Book Rating : 4.0/5 (313 download)

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Book Synopsis Employment and Tourism by : Christophe Guibert

Download or read book Employment and Tourism written by Christophe Guibert and published by Springer Nature. This book was released on 2023-06-09 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book proposes a new and original analysis of tourism employment in order to understand the multiple dimensions (economic, cultural, temporal, geographical, etc.) of this cross-cutting sector. It offers an overview of French knowledge, mainly in sociology, anthropology, geography and law, in the light of singular empirical fields. The diversity of disciplinary approaches, methods and questions allows for comparisons between various segments of the tourism employment market in France and with other countries. Based on in-depth case studies, this book will be a valuable resource for students and academics who wish to understand the specificities of tourism employment and the methods for studying them, as well as for professionals in the sector and decision-makers in European tourist destinations who wish to enrich their approaches to these phenomena.

L'accueil : un métier

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Publisher : Éditions EMS
ISBN 13 : 2847693262
Total Pages : 332 pages
Book Rating : 4.8/5 (476 download)

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Book Synopsis L'accueil : un métier by : Béatrice Dogor di Nuzzo

Download or read book L'accueil : un métier written by Béatrice Dogor di Nuzzo and published by Éditions EMS. This book was released on 2010-01-05 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cet ouvrage peut être considéré comme un livre d'apprentissage à l'amélioration de la qualité de service au sein d'une entreprise. Il est destiné à toute personne ou entreprise souhaitant améliorer ses qualités relationnelles. En effet, bien que les métiers de l'hôtellerie soient des métiers en tension et que le secteur du tourisme représente une part importante de l'économie française ; rares sont les ouvrages traitant du savoir-être, pourtant indispensable à tous les métiers de service. Ce livre - aussi original sur le fond que sur la forme - entend réparer cet oubli. Original sur le fond parce qu'il est traité à la fois de façon théorique, afin de mettre l'accent sur des concepts et des techniques indispensables à l'acquisition ou à l'amélioration de ces métiers et de façon pratique puisqu'il relate des histoires vraies du passé de l'auteur et met en pratique les différents concepts abordés grâce à différents exercices. La forme est originale dans la mesure où elle permet à tout un chacun d'améliorer telle ou telle technique sans obligatoirement devoir réétudier toutes les autres. De plus, chaque fin de chapitre propose du vocabulaire et des expressions anglaises parfois oubliés ainsi que des exercices relationnels à gérer seul ou en groupe.

In Review

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Publisher :
ISBN 13 :
Total Pages : 348 pages
Book Rating : 4.:/5 (41 download)

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Book Synopsis In Review by :

Download or read book In Review written by and published by . This book was released on 1978 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Employment Counselling Materials, 1980

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Publisher :
ISBN 13 :
Total Pages : 64 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Employment Counselling Materials, 1980 by :

Download or read book Employment Counselling Materials, 1980 written by and published by . This book was released on 1980 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Making and metaphor

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Publisher : University of Ottawa Press
ISBN 13 : 1772823627
Total Pages : 179 pages
Book Rating : 4.7/5 (728 download)

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Book Synopsis Making and metaphor by : Gloria A. Hickey

Download or read book Making and metaphor written by Gloria A. Hickey and published by University of Ottawa Press. This book was released on 1994-01-01 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: This multidisciplinary collection of eighteen essays was presented at the conference of the same name. It explores the complex and significant role of contemporary craft in society. The authors show how linguistic and feminist studies are tools for understanding craft. Historical analysis highlights how education, architecture, and industrial design have influenced craft products and our perceptions of them. Social and cultural anthropology show how craft expresses backgrounds of its makers. And ethnology and museum studies reveal the assumptions used in collecting, identifying and exhibiting craft.

Métiers de l'industrie de l'accueil

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Publisher :
ISBN 13 : 9780660004792
Total Pages : 32 pages
Book Rating : 4.0/5 (47 download)

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Book Synopsis Métiers de l'industrie de l'accueil by : Canada. Manpower and Immigration

Download or read book Métiers de l'industrie de l'accueil written by Canada. Manpower and Immigration and published by . This book was released on 1976 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Les 'autres' rois

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Publisher : Oldenbourg Verlag
ISBN 13 : 348659141X
Total Pages : 177 pages
Book Rating : 4.4/5 (865 download)

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Book Synopsis Les 'autres' rois by : Torsten Hiltmann

Download or read book Les 'autres' rois written by Torsten Hiltmann and published by Oldenbourg Verlag. This book was released on 2010-07-07 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wird der Begriff des "Konigs" heute vorwiegend in einem engeren politischen Sinne verstanden und gebraucht, so war dies im ausgehenden Mittelalter anders. Denn neben den bekannten 'politischen' Konigen existierten hier noch zahlreiche 'andere' Konige. Sie standen Berufsgruppen vor, fuhrten Genossenschaften an oder wurden im Rahmen wiederkehrender Zeremonien und Brauche zu Festkonigen gekront. Spielleute und Herolde, Prostituierte und Handler hatten ebenso ihre Konige wie Bogenschutzen oder Adelsgesellschaften. Dabei ging es jedoch nicht um Rituale der Verkehrung oder gar um Akte der Auflehnung und Rebellion. Auch diese Konige besassen klare Funktionen und Privilegien, eine handfeste Machtstellung innerhalb ihrer Gruppe und wurden darin von den Autoritaten akzeptiert, ja teils erst eingesetzt. Der vorliegende Band halt erstmals eine systematische Zusammenschau dieses bisher unbeachtet gebliebenen Phanomens und fragt anhand ausgewahlter Beispiele nach der Funktion und der gesellschaftlichen Rolle dieser 'anderen' Konige in ihrem jeweiligen Umfeld. Damit legt er die Grundlagen fur ein neues, innovatives Forschungsfeld und bereichert die Auseinandersetzung mit dem Konigtum um eine neue, unerwartete Perspektive."

Elements of the Roman History, in English and French

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Publisher :
ISBN 13 :
Total Pages : 560 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Elements of the Roman History, in English and French by : William Cobbett

Download or read book Elements of the Roman History, in English and French written by William Cobbett and published by . This book was released on 1828 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Canadian Business and Economics

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Publisher : Gower Publishing Company, Limited
ISBN 13 :
Total Pages : 512 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Canadian Business and Economics by : Barbara E. Brown

Download or read book Canadian Business and Economics written by Barbara E. Brown and published by Gower Publishing Company, Limited. This book was released on 1984 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: