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Lean Six Sigma In The Public Sector
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Book Synopsis Lean-six Sigma for the Public Sector by : Brandon Cole
Download or read book Lean-six Sigma for the Public Sector written by Brandon Cole and published by . This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Organizations are continuously trying to improve by reducing cost, increasing customer satisfaction, and creating an environment of empowered employees who continuously strive for excellence in each process and product. In much the same way, governments are continuously required to do "more with less", enhance budget and organizational performance, and identify innovative ways to increase their impact. There are challenges to applying the Lean-Six Sigma (LSS) tools in the public sector. Examples of these challenges include hierarchical environments, a lack of common goals, and the complexity of working in the public sector. The information included as part of this book provides over 30 spotlights highlighting project examples, lessons learned, and tips and tricks for using LSS in the public sector. These spotlights are based on interviews facilitated with a robust sampling of senior operations strategy practitioners. The LSS methodology focuses on eliminating waste (lean) and then reducing variation (Six Sigma) in a process or product that contains no waste. The information covered in this book will allow someone to have an immediate impact in any public sector organization. It describes some of the most powerful continuous process improvement tools that can be used, with limited training required. This is further enhanced by showing direct correlations to the LSS tools and the challenges that will be faced. Because the public sector spans such a diverse range of organizational charters (such as transportation, education, and defense), this book does not focus solely on either manufacturing or services. Rather, it provides a balanced approach to utilizing LSS in all environments."--Publisher's website.
Book Synopsis The Ten Commandments of Lean Six Sigma by : Jiju Antony
Download or read book The Ten Commandments of Lean Six Sigma written by Jiju Antony and published by Emerald Group Publishing. This book was released on 2019-11-29 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presented from the perspective of practitioners, researchers and academics, The Ten Commandments of Lean Six Sigma serves as a practical guide for senior managers and executives who want to achieve operational and service excellence in various manufacturing, service and public sector organizations.
Book Synopsis An Integrated Company-Wide Management System by : Souraj Salah
Download or read book An Integrated Company-Wide Management System written by Souraj Salah and published by Springer. This book was released on 2018-08-30 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a comprehensive guide to implementing a company-wide management system (CWMS), utilising up-to-date methodologies of lean-six sigma in order to achieve high levels of business excellence. It builds the foundation for quality and continuous improvement, which can be implemented in any organization. The book begins with an introduction to and an overview of CWMSs, and reviews the existing literature on various management systems. It then discusses the integration and implementation of lean-six sigma in supply chain management. The integration approach presented highlights the link between the existing management systems and shows how continuous improvement methodologies are incorporated. The book then examines the components of CWMS, comparing them to other systems. It also explores Kano-based six sigma and concludes with further recommendations for reading. This book covers five management systems integrated into one novel approach that can be followed by organizations wishing to achieve quality and business excellence. Covering lean-six sigma – an essential element of management systems – it is a valuable resource for practitioners and academics alike.
Book Synopsis Lean-Six Sigma for the Public Sector by : Brandon Cole
Download or read book Lean-Six Sigma for the Public Sector written by Brandon Cole and published by Quality Press. This book was released on 2010-11-19 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations are continuously trying to improve by reducing cost, increasing customer satisfaction, and creating an environment of empowered employees who continuously strive for excellence in each process and product. In much the same way, governments are continuously required to do “more with less,” enhance budget and organizational performance, and identify innovative ways to increase their impact. There are challenges to applying the Lean-Six Sigma (LSS) tools in the public sector. Examples of these challenges include hierarchical environments, a lack of common goals, and the complexity of working in the public sector. The information included as part of this book provides over 30 spotlights highlighting project examples, lessons learned, and tips and tricks for using LSS in the public sector. These spotlights are based on interviews facilitated with a robust sampling of senior operations strategy practitioners. The LSS methodology focuses on eliminating waste (lean) and then reducing variation (Six Sigma) in a process or product that contains no waste. The information covered in this book will allow someone to have an immediate impact in any public sector organization. It describes some of the most powerful continuous process improvement tools that can be used, with limited training required. This is further enhanced by showing direct correlations to the LSS tools and the challenges that will be faced. Because the public sector spans such a diverse range of organizational charters (such as transportation, education, and defense), this book does not focus solely on either manufacturing or services. Rather, it provides a balanced approach to utilizing LSS in all environments.
Book Synopsis Lean Six SIGMA for Higher Education: Research and Practice by : Jiju Antony
Download or read book Lean Six SIGMA for Higher Education: Research and Practice written by Jiju Antony and published by World Scientific Publishing Europe Limited. This book was released on 2020 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lean Six Sigma is one of the operational excellence methodologies that has been widely adopted in manufacturing, service and healthcare sectors. There are few articles discussing Lean Six Sigma in the Higher Education context. This book is a collection of articles carefully edited by three academics and practitioners who are based in the Higher Education sector. The book contains state-of-the-art literature review articles, empirical studies, emerging trends on Lean Six Sigma in Higher Education and case study related papers. Lean Six Sigma for Higher Education caters to students, researchers and academics who are interested in understanding the rudimentary concepts of Lean Six Sigma. It also covers the challenges and barriers in implementation and sustenance of this powerful operational and service excellence methodology.
Book Synopsis Lean Six Sigma For Dummies by : John Morgan
Download or read book Lean Six Sigma For Dummies written by John Morgan and published by John Wiley & Sons. This book was released on 2010-11-18 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the growing business industry there is a large demand for greater speed and quality, for projects of all natures in both small and large businesses. Lean Six Sigma is the result of the combination of the two best-known improvement methods: Six Sigma (making work better, of higher quality) and Lean (making work faster, more efficient). Lean Six Sigma For Dummies outlines they key concepts in plain English, and shows you how to use the right tools, in the right place, and in the right way, not just in improvement and design projects, but also in your day-to-day activities. It shows you how to ensure the key principles and concepts of Lean Six Sigma become a natural part of how you do things so you can get the best out of your business and accomplish your goals better, faster and cheaper. About the author John Morgan has been a Director of Catalyst Consulting, Europe's leading provider of lean Six Sigma solutions for 10 years. Martin Brenig-Jones is also a Director at Catalyst Consulting. He is an expert in Quality and Change Management and has worked in the field for 16 years.
Book Synopsis Lean Six Sigma for Service by : Michael L. George
Download or read book Lean Six Sigma for Service written by Michael L. George and published by McGraw Hill Professional. This book was released on 2003-07-15 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services Much of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean--today's major quality improvement initiatives--explain only how to implement these techniques in a manufacturing environment. Lean Six Sigma for Services fills the need for a service-based approach, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Filled with case studies detailing dramatic service improvements in organizations from Lockheed Martin to Stanford University Hospital, this bottom-line book provides executives and managers with the knowledge they need to: Reduce service costs by 30 to 60 percent Improve service delivery time by 50 percent Expand capacity by 20 percent without adding staff
Book Synopsis Lean Manufacturing and Six Sigma by : Fausto Pedro García Márquez
Download or read book Lean Manufacturing and Six Sigma written by Fausto Pedro García Márquez and published by BoD – Books on Demand. This book was released on 2020-02-14 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lean Manufacturing, also called lean production, was originally created in Toyota after the Second World War, in the reconstruction period. It is based on the idea of eliminating any waste in the industry, i.e. any activity or task that does not add value and requires resources. It is considered in every level of the industry, e.g. design, manufacturing, distribution, and customer service. The main wastes are: over-production against plan; waiting time of operators and machines; unnecessary transportation; waste in the process itself; excess stock of material and components; non value-adding motion; defects in quality. The diversity of these issues will be covered from algorithms, mathematical models, and software engineering by design methodologies and technical or practical solutions. This book intends to provide the reader with a comprehensive overview of the current state, cases studies, hardware and software solutions, analytics, and data science in dependability engineering.
Book Synopsis Lean Six Sigma For Leaders by : Martin Brenig-Jones
Download or read book Lean Six Sigma For Leaders written by Martin Brenig-Jones and published by John Wiley & Sons. This book was released on 2018-05-29 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: A refreshingly practical guide to real-world continuous improvement Lean Six Sigma for Leaders presents a no-frills approach to adopting a continuous improvement framework. Practical, down-to-earth and jargon-free, this book outlines the basic principles and key points of the Lean Six Sigma approach to help you quickly determine the best course for your company. Real-world case studies illustrate implementation at various organisations to show you what went right, what went wrong, what they learned and what they would have done differently, giving you the distilled wisdom of hundreds of implementations with which to steer your own organisation. Written from a leader's perspective, this quick and easy read presents the real information you need to make informed strategic decisions. While many organisations have implemented either Lean or Six Sigma, there is a growing interest in a combined approach; by implementing the most effective aspects of each, you end up with a more potent, adaptable system that benefits a wider range of organisations. This book shows you how it works, and how to tailor it to your organisation's needs. Understand the basic principles and key aspects of Lean Six Sigma Examine case studies of organisations that have implemented the framework Build on the lessons learned by other leaders to shape your own path Achieve continuous improvement by creating the right environment for success In theory, every organisation would like to attain continuous improvement — but what does that look like in day-to-day practice? How is it structured? What practices are in place? How can you implement this new approach with minimal disruption to daily operations? Lean Six Sigma for Leaders answers these questions and more, for a clear, actionable guide to real-world implementation.
Book Synopsis Lean Six Sigma in Higher Education by : Jiju Antony
Download or read book Lean Six Sigma in Higher Education written by Jiju Antony and published by Emerald Group Publishing. This book was released on 2020-11-30 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book illustrates the integration of both Lean and Six Sigma as a process excellence methodology which can be utilized in Higher Education environments for achieving and sustaining world class efficiency and effectiveness. It showcases various studies carried out by leading research scholars, academics and practitioners.
Book Synopsis Best Practices in Lean Six Sigma Process Improvement by : Richard J. Schonberger
Download or read book Best Practices in Lean Six Sigma Process Improvement written by Richard J. Schonberger and published by John Wiley & Sons. This book was released on 2018-04-10 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Best Practices in Lean Six Sigma Process Improvement reveals how to refocus lean/six sigma processes on what author Richard Schonberger—world-renowned process improvement pioneer—calls "the Golden Goals": better quality, quicker response, greater flexibility, and higher value. This manual shows you how it can be done, employing success stories of over 100 companies including Apple, Illinois Tool Works, Dell, Inc., and Wal-Mart, all of which have established themselves as the new, global "Kings of Lean," surpassing even Toyota in long-term improvement.
Book Synopsis Lean Six Sigma for the Office by : James William Martin
Download or read book Lean Six Sigma for the Office written by James William Martin and published by CRC Press. This book was released on 2008-10-30 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a practical reference of tools, methods, and concepts that enable a reader to understand Lean Six Sigma concepts to improve his or her process using Kaizen events. It presents a simple reference to plan and conduct Kaizen events in service systems and office environments.
Book Synopsis Accelerating Lean Six Sigma Results by : Terence T. Burton
Download or read book Accelerating Lean Six Sigma Results written by Terence T. Burton and published by J. Ross Publishing. This book was released on 2011-01-15 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title provides real direction on organizational improvement initiatives. It includes sections on leadership, business infrastructure and new applications to key strategic areas of the business.
Book Synopsis Lean Six Sigma in Banking Services by : Vijaya Sunder M
Download or read book Lean Six Sigma in Banking Services written by Vijaya Sunder M and published by Springer Nature. This book was released on 2020-05-05 with total page 111 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores a range of prospective avenues, models, and operational and strategic approaches to Lean Six Sigma (LSS), a contemporary Continuous Improvement (CI) practice for achieving a quality-based competitive edge in organisations. Lean Six Sigma project case studies from banking organizations help to illustrate the operational dimensions of LSS, while the case-specific and cross-case analyses presented here demonstrate its strategic value. While the case data used to arrive at the findings come from the Banking firms, it allows generalizability beyond the Banking and Financial Services sector. The book contends that LSS is not merely a CI practice, but a higher-order organizational capability, more precisely a dynamic capability, that allows firms to gain a competitive edge based on quality. Addressing the interests of practitioners and researchers alike, the book strikes a balance between theory and practice. For practitioners, it offers guidance on using LSS to gain a competitive advantage, and on evidence-based practice in quality management and operational excellence. For researchers, it presents a wealth of literature and expands the body of knowledge on quality management. Accordingly, the book is of immense value to both practitioners and researchers, helping the former unlock the value of LSS as both an operational and strategic resource, and highlighting potential research directions and applications for the latter. “This book provides a deep understanding of Lean Six Sigma applications. It inspires by transferring the principles of the concept into uncommon areas of operations and management behind the usual quality and project management. While reading the book I got hit by a great idea of applying Lean Six Sigma in my digital business as well. My impression at the end of the book was that sky is the limit for the right employment of Lean Six Sigma, especially while viewing it from a dynamic capabilities’ lens. Readers of this book will surely receive insights for improving their business processes both operationally and strategically. Although the book is focused on banking, it is actually suitable for a really wide audience. This is a brilliant piece of research as a book that will serve as a guide for transformation by the prism of Lean Six Sigma.” - Professor. Dr. ZornitsaYordanova, Chief Assistant Professor of Innovation Management, University of National and World Economy, Sofia, Bulgaria “Lean Six Sigma needs to be understood from a systems perspective and there exists a huge knowledge gap in this area of finding holistic solutions to business problems. This book is a very welcome work that addresses this call. It integrates quality management resources and dynamic capabilities view towards practice. Banking and Financial Services was aptly chosen as it has the most direct applicability for social enterprises. Anyone interested in creating more impact with less will surely benefit from reading the book” -Alex Abraham, Chief Executive Officer, Lean Success Partners, Winnipeg, Manitoba, Canada “The book is a refreshing booster to the world of Quality Management especially in the context of Banking and Financial Services. Concepts and terms like “Rapidness of Lean & robustness of Six Sigma to solve operational problems” “Hybrid methodology” resonate very well with what we do in the industry today. Another interesting fact about the book is applying “Dynamic Capabilities approach” to Quality Management, that sets a fresh Quality Oven and ensures this book is definitely a good investment of authors’ intellect.Best part – Even if a reader is new to the world of Quality,this book will be appropriate and resonating. For Researchers and Practitioners, both being leaders orfresh entrants, this book stands out to be a must-read, as it demonstrates the success of the Lean Six Sigma methodology via case studies and practical applications.” -Udit Salvan, Director, Global Transformation & Engineering Network,An American Multinational Financial Services Corporation, New York, USA
Book Synopsis Maximizing Lean Six Sigma Sustainability by : Kyle Toppazzini
Download or read book Maximizing Lean Six Sigma Sustainability written by Kyle Toppazzini and published by WestBow Press. This book was released on 2013 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational changes/improvements and or Lean Six Sigma has become more popular in workplaces in recent years. It is crucial to understand the theories; however, it is fatal to the success of a project if we fail to get to the heart of how and what is required to implement sustainable changes within an organization. This book offers focused, practical examples on how to maximize the value that Lean Six Sigma could bring to an organization, and shows how to deal with the greatest challenges to implementing change successfully. This book provides insight into: Balancing short term results with achieving long term sustainable change; Incorporating critical thinking into Lean Six Sigma to spur innovation; New ways of implementing change management within Lean Six Sigma and organizational transformation; Using a Lean Six Sigma Scorecard to maximize strategy execution within organizational projects And much more!!!
Book Synopsis Public Service Operations Management by : Zoe J. Radnor
Download or read book Public Service Operations Management written by Zoe J. Radnor and published by Routledge. This book was released on 2015-07-30 with total page 481 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. It offers a new empirical analysis of the impact of contextual factors, including the migration of planning systems founded on MRP/ERP and the adoption of industrial based improvement practices such as TQM, lean thinking and Six Sigma. This will be of interest to researchers, educators and advanced students in public management, service operations management, health service management and public policy studies.
Download or read book Teamworking written by Frank Mueller and published by Palgrave Macmillan. This book was released on 2000-01-01 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is teamworking? How can organizations enjoy the benefits claimed for it? What does teamworking imply for employees? Against the background of an enormous resurgence of interest in teamworking, this book provides neither simplistic prescriptions nor knee-jerk condemnation of the idea. It explores in great depth the issues raised by teamworking, how teamworking can be managed and how it is experienced by employees.
