Leading The Listening Organisation

Download Leading The Listening Organisation full books in PDF, epub, and Kindle. Read online Leading The Listening Organisation ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!

Leading the Listening Organisation

Author : Mike Pounsford
Publisher : Taylor & Francis
ISBN 13 : 1003835228
Total Pages : 179 pages
Book Rating : 4.0/5 (38 download)

DOWNLOAD NOW!

Book Synopsis Leading the Listening Organisation by : Mike Pounsford

Download or read book Leading the Listening Organisation written by Mike Pounsford and published by Taylor & Francis. This book was released on 2023-12-22 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: How organisations listen, learn, and adapt to their environment drives success and long-term sustainability. This book focuses on internal stakeholders and how employers can use the voice of their people to improve decision-making, innovation, and performance. It is about why listening to employees matters and how to do it well. Leading the Listening Organisation reveals not just the practices and processes that underpin effective listening but also the leadership characteristics and mindsets necessary to create resilient organisations that feel fair to work in, where people want to speak up, and where new ideas can flourish. It is based on extensive international research with leaders across over 500 organisations before, during, and after the pandemic. The authors bring decades of international experience and expertise in communicating with employees across public, private, and third sector organisations. Rich in practical tools, processes, and working frameworks and brought to life with case studies and insights from leaders and communicators, this book provides a complete guide to understanding the barriers to, and implementation plans for, leading a listening organisation. This comprehensive guide will resonate with leadership, internal communications, human resources, and organisational development professionals.

The Listening Shift

Author : Janie van Hool
Publisher : Practical Inspiration Publishing
ISBN 13 : 1788602560
Total Pages : 189 pages
Book Rating : 4.7/5 (886 download)

DOWNLOAD NOW!

Book Synopsis The Listening Shift by : Janie van Hool

Download or read book The Listening Shift written by Janie van Hool and published by Practical Inspiration Publishing. This book was released on 2021-06-28 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: ***WINNER BUSINESS SELF-DEVELOPMENT BOOK OF THE YEAR: BUSINESS BOOK AWARDS 2022 *** As a leader, you work hard at crafting effective messages. You aim to influence, persuade, present. You have a voice, you have a platform... but is anyone listening? The reality is that the people you’re talking to are distracted. They’re listening at a rate of 125–250 words per minute, but they’re thinking at 1,000–3,000 words per minute. That gap means they’re likely to miss 75% of what you say. And guess what? It’s the same when it’s your turn to listen. What are you missing? At the very least, if your people don’t feel heard or understood by managers and leaders, trust is eroded, frustration increases and engagement is reduced. You need to listen and be heard...but most of us have never learned how. The Listening Shift will show you how to be a listening leader. Find out: why listening matters how to engage people across your organisation by listening how to have listening conversations – collaborative, connecting and inclusive how to help others listen to you. Janie van Hool is an expert leadership advisor in the art of communication. In the last 20 years, her practical, accessible solutions-focused approach to communicating has allowed hundreds of leaders to engage, inspire and influence their listeners.

The Listening Leader

Author : Shane Safir
Publisher : John Wiley & Sons
ISBN 13 : 111918634X
Total Pages : 371 pages
Book Rating : 4.1/5 (191 download)

DOWNLOAD NOW!

Book Synopsis The Listening Leader by : Shane Safir

Download or read book The Listening Leader written by Shane Safir and published by John Wiley & Sons. This book was released on 2017-04-10 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: LISTENING . . . THE KEY TO BECOMING A TRANSFORMATIVE SCHOOL LEADER The Listening Leader is a practical guide that will inspire school, district, and teacher leaders to make substantive change and increase equitable student outcomes. Rooted in the values of equity, relationships, and listening, this luminous book helps reimagine what is possible in education today. Drawing from more than twenty years of experience in public schools, Shane Safir incorporates hands-on strategies and powerful stories to show us how to leverage one of the most vital tools of leadership: listening. As a Listening Leader you'll feel more confident in these core competencies: Cultivating relationships with stakeholders Addressing equity challenges in your organization Gathering student, staff, and parent perspectives as rich data on improvement Fostering a thriving culture of collaboration and innovation The Listening Leader offers a much-needed leadership model to transform every facet of school life, and most importantly, to shape our schools into equitable places of learning. As Michael Fullan writes in the Foreword, "Read it, act on it, and reap the benefits for all." "This book is a 'must have' for any leader trying to move the needle on equity. Drawing from her lived experience as a principal and leadership coach, Safir offers stories that give insight and practical strategies that get results. It's one you'll keep coming back to." —Zaretta Hammond, author of Culturally Responsive Teaching and the Brain " The Listening Leader immediately changed the way I interact with students, teachers, families and community members." —Tamara Friedman, assistant principal, Berkeley High School "Shane Safir has written a brilliant book. As engaging as it is informative and as revelatory as it is relevant. It is a must-read for school leaders and those who aspire to lead." —Chris Emdin, associate professor of science education, Teachers College, Columbia University; author of For White Folks Who Teach In the Hood and the Rest of Ya'll too

The Listening Leader

Author : Emilio Galli Zugaro
Publisher : Pearson UK
ISBN 13 : 1292142189
Total Pages : 211 pages
Book Rating : 4.2/5 (921 download)

DOWNLOAD NOW!

Book Synopsis The Listening Leader by : Emilio Galli Zugaro

Download or read book The Listening Leader written by Emilio Galli Zugaro and published by Pearson UK. This book was released on 2017-01-30 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leaders often say ‘I communicate’ when, in fact, they mean ‘I tell’. Yet being able to really listen is the key to growth and results. The Listening Leader provides a clear framework for taking action to implement a communicative leadership style. By actively listening to your organisation and external stakeholders you will be able to better navigate today’s VUCA (volatile, uncertain, complex and ambiguous) economy and digitally transparent world; make a genuine difference to the performance of your organization; better respond to the expectations and needs of their stakeholders and dramatically increase your competitiveness in the market. The full text downloaded to your computer. With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends Print 5 pages at a time Compatible for PCs and MACs No expiry (offline access will remain whilst the Bookshelf software is installed. eBooks are downloaded to your computer and accessible either offline through the VitalSource Bookshelf (available as a free download), available online and also via the iPad/Android app. When the eBook is purchased, you will receive an email with your access code. Simply go to http://bookshelf.vitalsource.com/ to download the FREE Bookshelf software. After installation, enter your access code for your eBook. Time limit The VitalSource products do not have an expiry date. You will continue to access your VitalSource products whilst you have your VitalSource Bookshelf installed.

Bank Manager as Team Leader

Author : Anuj Sinha
Publisher : Notion Press
ISBN 13 : 1636336817
Total Pages : 124 pages
Book Rating : 4.6/5 (363 download)

DOWNLOAD NOW!

Book Synopsis Bank Manager as Team Leader by : Anuj Sinha

Download or read book Bank Manager as Team Leader written by Anuj Sinha and published by Notion Press. This book was released on 2021-01-16 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bank Manager as Team Leader covers the entire spectrum of practical interpersonal aspects of professional management to prepare bank managers for success in leadership roles. Some of them might have witnessed how workforce conflicts distract the workforce from performance, resulting in overall poor productivity. This book will help them to learn to avoid or reduce the financial and emotional costs associated with troublesome interpersonal behaviours at work. The salient features of this book include the ways how the performance review meeting can be meaningful, workplace conflict management, stress management for team leaders, the art of positive criticism and the role of a team leader in the present digital banking environment. This book covers the topics required for a team leader to reach his/her team members and release their talent into optimum performance and also discusses why team leaders are needed instead of bank managers. Bank Manager as Team Leader comprehensively shows the strategies with which the author, in higher positions of responsibility, has successfully overcome the hurdles of distraction. It is a must-read for every banker and those who aim to take a lead in their banking career as a successful team leader.

Future-Fit Leadership

Author : Christine McCarthy
Publisher : Austin Macauley Publishers
ISBN 13 : 103583779X
Total Pages : 352 pages
Book Rating : 4.0/5 (358 download)

DOWNLOAD NOW!

Book Synopsis Future-Fit Leadership by : Christine McCarthy

Download or read book Future-Fit Leadership written by Christine McCarthy and published by Austin Macauley Publishers. This book was released on 2024-05-24 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: What capabilities do leaders need to effectively navigate the complexities of today's digital, dynamic, disruptive landscape? Drawing on groundbreaking research, this book explores how leaders shape a philosophy for human-centered organisations aligned with Generations Y and Z values, steering towards agile, innovative, and regenerative leadership. Based on over two decades of experience in leadership development in global corporations and academia, the author provides an innovative framework for future-fit leadership development. This practical framework supports you to: Identify core capabilities for leading a multigenerational workforce through digital transformation. Evaluate personal leadership strengths and development potential. Foster future-fit leadership within teams and across the organisation. Lead organisational transformation through the development of future-fit leadership. In a world of constant change, future-fit leadership becomes the cornerstone of sustainable success. These leaders, possessing vision, adaptability, and resilience, navigate complexities to create thriving organisations. Prioritising agility, future-fit leaders foster responsiveness and continuous learning. Nurturing diversity and inclusivity, they unlock collective intelligence, fueling creativity and sustainable innovation. Beyond profits, they recognise the broader impact of their organisations, adopting a values-driven, long-term perspective that integrates environmental, social, and governance considerations. Future-Fit Leadership – A Guidebook for Today’s Dynamic, Digital Environment is a valuable resource for business leaders, HR professionals, and educators. It provides practical techniques, real-world examples, and guidance to boost organisational performance and cultivate future-fit leadership for transformative success. The book comprises insightful interviews from leaders at Siemens, HP, Daiichi-Sankyo, and Twente University.

Developing Leadership Skills for Health and Social Care Professionals

Author : Annie Phillips
Publisher : Routledge
ISBN 13 : 1000552586
Total Pages : 209 pages
Book Rating : 4.0/5 (5 download)

DOWNLOAD NOW!

Book Synopsis Developing Leadership Skills for Health and Social Care Professionals by : Annie Phillips

Download or read book Developing Leadership Skills for Health and Social Care Professionals written by Annie Phillips and published by Routledge. This book was released on 2021-12-24 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you want to develop effective supervisory, people and management skills? If you work in health or social care as a manager or clinician, deal with people on a daily basis, and need these dealings to be thoughtful, effective and stress free, this is the book for you. It teaches you how to understand and alleviate barriers to effective communication, manage the stresses and conflicts, and develop the effective clinical, people and management skills you need to navigate successfully through a career in healthcare. It challenges the reader to re-construct their approach to leadership and encourages the development of interpersonal, observational and caring skills. This highly practical guide, and its companion volume Developing Assertiveness Skills for Health and Social Care Professionals are essential tools for all health and social care professionals, particularly those in acute medicine, primary care and the community. It is also highly recommended to those without a management role wanting to understand how to develop their relationships with their colleagues and managers.

Listen, Learn, Lead: Unlocking Leadership Potential through Active Listenin

Author : Lloyd Bumanglag
Publisher : Lloyd Bumanglag
ISBN 13 :
Total Pages : 109 pages
Book Rating : 4./5 ( download)

DOWNLOAD NOW!

Book Synopsis Listen, Learn, Lead: Unlocking Leadership Potential through Active Listenin by : Lloyd Bumanglag

Download or read book Listen, Learn, Lead: Unlocking Leadership Potential through Active Listenin written by Lloyd Bumanglag and published by Lloyd Bumanglag. This book was released on with total page 109 pages. Available in PDF, EPUB and Kindle. Book excerpt: As leaders, our ability to truly listen and understand our team members is essential for fostering a culture of trust, open communication, and collaboration. In this subchapter, we will explore the pivotal role that listening plays in effective leadership and how it can enhance employee engagement, productivity, and overall team dynamics. Active listening goes beyond simply hearing words; it involves being fully present, empathetic, and attentive to the speaker's message. By actively listening, leaders can gain valuable insights into the needs, concerns, and motivations of their team members. This understanding allows leaders to make informed decisions, provide meaningful support, and create an environment where individuals feel valued and heard.

BUSINESS AND MANAGERIAL COMMUNICATION

Author : SAILESH SENGUPTA
Publisher : PHI Learning Pvt. Ltd.
ISBN 13 : 8120344359
Total Pages : 676 pages
Book Rating : 4.1/5 (23 download)

DOWNLOAD NOW!

Book Synopsis BUSINESS AND MANAGERIAL COMMUNICATION by : SAILESH SENGUPTA

Download or read book BUSINESS AND MANAGERIAL COMMUNICATION written by SAILESH SENGUPTA and published by PHI Learning Pvt. Ltd.. This book was released on 2011-09-06 with total page 676 pages. Available in PDF, EPUB and Kindle. Book excerpt: This well organised book with numerous attractive features provides a comprehensive and holistic approach to business and managerial communication. It deals with the modern practices of both verbal and non-verbal communication, which has today become a core part of our personality. The book has a blend of theories and strategies adopted in speaking, listening and writing with their practical applications at the managerial, organisational, corporate, individual and group levels. Thus, the book will be of immense use to the students of management and related fields of study and professionals—managers, advertising, marketing and public relations executives, businessmen and HR experts. Besides, the book will prove helpful to the job seekers. KEY FEATURES : Illustrates theories and principles with day to day examples. Ensures understanding of concepts explained by using practice sessions. Gives special focus to lateral and soft skills in an exclusive chapter. Provides case studies along with discussion questions. Invites readers’ active participation by means of analytical exercises and project tasks. Includes skill tests, communication tasks, quizzes and exercises.

Develop Your Leadership Skills

Author : John Adair
Publisher : Kogan Page Publishers
ISBN 13 : 0749458895
Total Pages : 88 pages
Book Rating : 4.7/5 (494 download)

DOWNLOAD NOW!

Book Synopsis Develop Your Leadership Skills by : John Adair

Download or read book Develop Your Leadership Skills written by John Adair and published by Kogan Page Publishers. This book was released on 2010-01-03 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: Develop Your Leadership Skills is John Adair's most accessible title on leadership. Full of exercises and checklists, it can help to boost confidence levels and guide and inspire anyone on their journey to becoming a leader of excellence. Acknowledged as a world expert, John Adair offers stimulating insights into recognizing and developing individual leadership qualities, acquiring personal authority and, most importantly, mastering core leadership functions such as planning, communicating and motivating. Suitable for anyone who wishes to improve or develop their leadership skills, this guide distills the essence of John Adair's teaching and provides a framework for becoming an effective leader.

Managing and Leading in the Allied Health Professions

Author : Robert Jones
Publisher : Routledge
ISBN 13 : 1315345153
Total Pages : 401 pages
Book Rating : 4.3/5 (153 download)

DOWNLOAD NOW!

Book Synopsis Managing and Leading in the Allied Health Professions by : Robert Jones

Download or read book Managing and Leading in the Allied Health Professions written by Robert Jones and published by Routledge. This book was released on 2021-04-05 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: This stimulating series is unique in providing advice on management, leadership and development for those in the Allied Health Professions (AHP). This concise companion guides readers through current key management challenges, the structure of the NHS, legal matters, professional regulation, research and cultural issues. With contributions from internationally renowned professionals, Managing and Leading in the Allied Health Professions provides vital information for AHP managers and aspiring managers, senior clinicians, extended scope practitioners, clinical specialists, AHP educators, researchers, staff and students. It will also be invaluable for clinical scientists, pharmacists and optometrists.

Leading Primary Care

Author : Amar Rughani
Publisher : CRC Press
ISBN 13 : 1040018661
Total Pages : 186 pages
Book Rating : 4.0/5 (4 download)

DOWNLOAD NOW!

Book Synopsis Leading Primary Care by : Amar Rughani

Download or read book Leading Primary Care written by Amar Rughani and published by CRC Press. This book was released on 2024-05-27 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘I am truly delighted to be recommending this book and suite of resources to you – I trust that you will find them as inspiring and thought provoking as I have done’ Prof Dame Helen Stokes-Lampard DBE PhD FRCGP FLSW Chair of the Academy of Medical Royal Colleges This new book of leadership narratives portrays the reality of driving change within primary care, making it a valuable resource for a broad primary care audience. It empowers both clinicians and non-clinicians by helping them recognise and harness their leadership qualities. The book weaves together stories from diverse primary care practitioners operating at different levels from junior to senior, in both clinical practice and large-scale operations. These narratives showcase how these professionals applied their leadership skills, navigated challenges, and distilled valuable lessons from their experiences. To enhance the reader’s understanding, the editors have added their own insights to each contribution, emphasising the lessons that the broader community can glean. Rather than reiterating theoretical concepts, they refer back to their companion book, The Leadership Hike. Key Features Transforms theoretical leadership principles into practical applications through real-life experiences in contemporary primary care Appeals to individuals at all stages of training and practice by offering real-world examples from a diverse array of primary care professionals Addresses a wide range of subjects to empower a cross-section of the primary care team Highlights areas of significant change within the primary care workforce, motivating current and future leaders to shape the future Encourages self-reflection through thought-provoking questions, prompting readers to apply the lessons in their own leadership journeys Complementing the book, podcast interviews with the authors can be found at https://elearning.rcgp.org.uk/mod/page/view.php?id=13316 When read independently or alongside The Leadership Hike, this book serves as an invaluable reference for all team members, regardless of clinical background. It is especially pertinent for GP trainees and trainers, given the incorporation of leadership and quality improvement into the licensing qualification for general practice (MRCGP).

Business Express: Leading your team through change

Author : Richard Newton
Publisher : Pearson UK
ISBN 13 : 1292062983
Total Pages : 24 pages
Book Rating : 4.2/5 (92 download)

DOWNLOAD NOW!

Book Synopsis Business Express: Leading your team through change by : Richard Newton

Download or read book Business Express: Leading your team through change written by Richard Newton and published by Pearson UK. This book was released on 2014-09-04 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you need to be in the know in no time at all, Business Express will get you from beginner to brilliant in the blink of an eye. This fast, focused and carefully crafted eBook will help you pick up all the essential knowledge you need to know about leading your team through change, all in the shortest possible time. Learn just when you need to or well in advance; read it at your desk or on the move; dip in and out or start from scratch - it’s all up to you. But however you use it, you’ll quickly feel more confident, competent and better equipped to make things happen and keep moving ahead. - Save time – it’s quick and easy to read - Get smart – just the essential knowledge you need - Feel good – watch your confidence grow Business Express – know how in no time! It'll only take about 30 minutes for you to get up to speed on one of these other great Business Express subjects too. Seach by title, download your copies and start knowing more in no time: Managing Your Time Productively Developing Your Influencing Skills Delegating Effectively Managing Upwards Successfully Persuasive Communication Leading Your Team Through Change Making Effective Decisions Managing Performance and Appraisals Managing Difficult Situations and Discussions Negotiating With Confidence Writing Compelling Reports and Proposals Presenting With Confidence How to be Assertive Effective Mentoring Coaching Effectively Managing Productive Meetings Motivating Your Team Embracing Diversity Within Your Team Effective Problem Solving Interviewing With Confidence

Leading Well

Author : David Pich
Publisher : Major Street Publishing
ISBN 13 : 0648479560
Total Pages : 124 pages
Book Rating : 4.6/5 (484 download)

DOWNLOAD NOW!

Book Synopsis Leading Well by : David Pich

Download or read book Leading Well written by David Pich and published by Major Street Publishing. This book was released on 2022-01-01 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leading Well is about the inspiration of leadership. It focuses squarely on the personal attributes that can transform managers into leaders and good leaders into great leaders.For this - the second book in its Leadership Series - the Institute of Managers and Leaders asked its membership of more than 10,000 which were the most important personal attributes for leadership success. The top 7 attributes selected are explored in detail in this book.Respect, integrity, emotional intelligence, ability to inspire, authenticity, self-awareness and decisiveness lie at the very heart of the ability for a leader to lead well. These attributes are presented in each of the 7 chapters and each is supported by case studies, practical advice, real-life examples, strategies for improvement and interviews with some of today's top leaders. The result is a book that is useful, practical and inspiring. Leading Well isn't about leadership theory; it's about the practice of leadership. It's about leaders rolling up their sleeves and doing things differently to have an impact.

Public Sector Leadership

Author : Petri Virtanen
Publisher : Taylor & Francis
ISBN 13 : 1000798321
Total Pages : 175 pages
Book Rating : 4.0/5 (7 download)

DOWNLOAD NOW!

Book Synopsis Public Sector Leadership by : Petri Virtanen

Download or read book Public Sector Leadership written by Petri Virtanen and published by Taylor & Francis. This book was released on 2022-11-30 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing its origins from the Human Relations movement of the early 20th century and from public leadership orientations emphasising human aspects, human-centred public leadership approaches leadership from a system ́s perspective. It explores societal institutions, organisations, and phenomena as an emergent system structure that manifests its existence through the multilateral and reciprocal interaction of its parts. Systems thinking and the need for systemic change suggest that one can only understand and improve a system by looking at how all the parts interact with each other and how they are integrated. The systemic nature of public leadership refers to dynamic learning mechanisms as they relate to the contents of leadership development tools which are derived mainly from the changing mode of the operating environment, from the leaders’ own experience, from their own personalities, from a learning-by-doing approach to leadership development, and from the ways in which leaders learn and unlearn. This book presents key concepts, approaches, origins, applications, and best practices to understand the evolution and nature of human-centred approach in public leadership. It introduces a new public leadership paradigm that is needed in a complex, internationally interconnected social, economic, cultural, and political environment. Based on scholarly public leadership research in addition to the authors’ professional experience as academics, managers, practitioners and consultants, this volume offers guidance for decision-makers, public, business, and non-governmental sector leaders, managers, and practitioners about how to create a context and contents for human-centred leadership in the age of complex society and turbulent operating environment. It will be of value to researchers, academics, and students in the in the fields of leadership and public management.

Leadership, Management and Team Working in Nursing

Author : Peter Ellis
Publisher : Learning Matters
ISBN 13 : 1526448947
Total Pages : 217 pages
Book Rating : 4.5/5 (264 download)

DOWNLOAD NOW!

Book Synopsis Leadership, Management and Team Working in Nursing by : Peter Ellis

Download or read book Leadership, Management and Team Working in Nursing written by Peter Ellis and published by Learning Matters. This book was released on 2018-10-29 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: With all nurses expected to demonstrate leadership, management and team working skills it is vital that students engage with this aspect of their training as early as possible. As well as covering all of the core theory and knowledge, the authors encourage the reader to explore their own values and experiences when it comes to leadership that will help to develop emotional intelligence and a solid understanding of what good leadership and management practice looks like and why it matters to them. Key features: · Written with the needs of student nurses firmly in mind with activities and case studies that bring theory to life · Linked to the 2018 NMC standards of proficiency for registered nurses · Provides practical guidance on the immediate challenges that the new nurse will face

Leading and Managing Healthcare

Author : Neil Gopee
Publisher : SAGE
ISBN 13 : 1529786738
Total Pages : 296 pages
Book Rating : 4.5/5 (297 download)

DOWNLOAD NOW!

Book Synopsis Leading and Managing Healthcare by : Neil Gopee

Download or read book Leading and Managing Healthcare written by Neil Gopee and published by SAGE. This book was released on 2022-03-02 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook has been created to support the journey from emerging registered healthcare professional through to becoming a competent frontline care setting manager. It considers the seminal theories and research into leadership and management and places them firmly into the healthcare context providing the reader with thorough and robust guidance in the application of the knowledge base in the subject area. Key features: Integration of theory and practice using Action Points and case studies throughout Includes perspectives from a wide range of healthcare settings and professional groups Each chapter includes ′Guidance on good practice′ showing what high-quality care and effective change looks like Written by a vastly experienced author, practitioner and educator, this latest book from Neil Gopee is essential reading for nursing, health and social care students taking modules on leadership, management and transition to practice in their final year. It is also ideal for newly qualified professionals or those moving into band 5 or 6 roles with managerial responsibilities.