Proceedings of the 11th Toulon-Verona International Conference on Quality in Services

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Author :
Publisher : Firenze University Press
ISBN 13 : 8884538556
Total Pages : 889 pages
Book Rating : 4.8/5 (845 download)

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Book Synopsis Proceedings of the 11th Toulon-Verona International Conference on Quality in Services by : Rocco Moliterni

Download or read book Proceedings of the 11th Toulon-Verona International Conference on Quality in Services written by Rocco Moliterni and published by Firenze University Press. This book was released on 2008 with total page 889 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Toulon-Verona Conference was founded in 1998 by prof. Claudio Baccarani of the University of Verona, Italy, and prof. Michel Weill of the University of Toulon, France. It has been organized each year in a different place in Europe in cooperation with a host university (Toulon 1998, Verona 1999, Derby 2000, Mons 2001, Lisbon 2002, Oviedo 2003, Toulon 2004, Palermo 2005, Paisley 2006, Thessaloniki 2007, Florence, 2008). Originally focusing on higher education institutions, the research themes have over the years been extended to the health sector, local government, tourism, logistics, banking services. Around a hundred delegates from about twenty different countries participate each year and nearly one thousand research papers have been published over the last ten years, making of the conference one of the major events in the field of quality in services.

Améliorer la couverture effective en matière de santé

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Publisher : World Bank Publications
ISBN 13 : 1464818967
Total Pages : 352 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis Améliorer la couverture effective en matière de santé by : Damien de Walque

Download or read book Améliorer la couverture effective en matière de santé written by Damien de Walque and published by World Bank Publications. This book was released on 2022-10-30 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dans de nombreux pays à faible revenu et à revenu intermédiaire, la couverture sanitaire s’est considérablement améliorée au cours des deux dernières décennies, mais pas les résultats en matière de santé. Ainsi, la couverture effective — une mesure de la prestation de services qui répond à une norme minimale de qualité — demeure à un niveau inacceptable. Le rapport Améliorer la couverture effective en matière de santé examine une approche particulière visant à améliorer la couverture effective : les incitations financières sous la forme d’un financement basé sur la performance (FBP), une réforme globale qui comprend généralement la rémunération liée à la performance pour les agents de santé de première ligne ainsi que l’autonomie des établissements, la transparence et l’engagement communautaire. Ce rapport de recherche s’appuie sur un vaste ensemble d’études rigoureuses et de nouvelles analyses. Par rapport au statu quo, dans les pays à faible revenu dotés de systèmes de santé centralisés, le FBP peut entraîner des gains substantiels en matière de couverture effective. Toutefois, les avantages relatifs du FBP — la composante rémunération liée à la performance en particulier — sont moins clairs lorsqu’il est comparé à deux autres approches, à savoir : le financement direct des établissements, qui permet d’octroyer des budgets de fonctionnement aux services de santé de première ligne en accordant aux établissements l’autonomie en matière d’allocations budgétaires, mais sans rémunération liée à la performance ; et le soutien financier lié à la demande pour les services de santé (c’est-à -dire les transferts monétaires conditionnels et les vouchers). Bien que le FBP se traduise souvent par des améliorations marginales, combler les lacunes importantes de la couverture sanitaire effective n’est pas encore à la portée de nombreux pays. Néanmoins, d’importantes leçons et expériences tirées de la mise en oeuvre du FBP au cours de la dernière décennie peuvent orienter le financement de la santé à l’avenir. En particulier, pour réussir, la réforme du financement de la santé devra sans doute moins se focaliser sur la rémunération à la performance tout en conservant les éléments de financement direct des établissements, l’autonomie, la transparence et l’engagement communautaire.

Améliorer le leadership dans les services de santé au Canada

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Author :
Publisher : McGill-Queen's Press - MQUP
ISBN 13 : 0773587527
Total Pages : 256 pages
Book Rating : 4.7/5 (735 download)

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Book Synopsis Améliorer le leadership dans les services de santé au Canada by : Terrence Sullivan

Download or read book Améliorer le leadership dans les services de santé au Canada written by Terrence Sullivan and published by McGill-Queen's Press - MQUP. This book was released on 2012-05-01 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building Better Health Care Leadership for Canada explains the development and implementation of the Executive Training in Research Application (EXTRA) program. Managed and funded by the Canadian Health Services Research Foundation in partnership with the Canadian Medical Association, the Canadian Nursing Association, and the Canadian College of Health Care executives, EXTRA is a two-year national fellowship program that uses the principles of adult learning theory as well as practical projects to educate senior health care leaders in making more consistent use of research evidence in their management roles. Fellows apply the theory learned in residency sessions and educational activities to projects within their home organizations. The authors identify the imperative for better use of evidence, outline the core elements of the curriculum, and capture the real-world experience of regional leaders and fellows involved in making specific changes informed by research-based evidence within their organization. Contributors include Jean-Louis Denis (École nationale d'administration publique), Terrence Sullivan (Cancer Care Ontario), Owen Adams (Canadian Medical Association), Malcolm Anderson (Queen's University), Lynda Atack, Robert Bell (University Health Network), Sam G Campbell (Queen Elizabeth II Health Sciences Centre), Sylvie Cantin (Régie régionale de la santé et des services sociaux de la Montérégie), Ward Flemons (Calgary Health Region), Dorothy Forbes, J. Sonja Glass (Grey Bruce Health Services), Paula Goering (Centre for Addiction & Mental Health, Toronto), Karen Golden-Biddle (Boston University School of Management), Jeffrey S. Hoch (University of Toronto), Paul Lamarche (Université de Montréal), Ann Langley (École des hautes études commerciales), John N. Lavis (McMaster University), Jonathan Lomas (Canadian Health Services Research Foundation), Margo Orchard (Ministry of Health and Long Term Care, Ontario), Raynald Pineault (University of Montreal), Brian D. Postl (Winnipeg Regional Health Authority), Christine Power (Capital District Health Authority, Halifax), Trish Reay (University of Alberta), Jean Rochon (National Public Health Institute of Quebec), Denis A. Roy (Agence de la santé et des services sociaux de la Montérégie Longueuil), Andrea Seymour (Government of New Brunswick), Samuel B. Sheps (University of British Columbia), Micheline Ste-Marie (McGill University Health Centre), Nina Stipich (Canadian Health Services Research Foundation), David Streiner (Baycrest Centre for Geriatric Care, Toronto), Carl Taillon (Centre hospitalier universitaire de Québec), and Muriah Umoquit (Cancer Care Ontario).

Guide sur la sécurité et l'assurance de qualité des organes, tissus et cellules

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Author :
Publisher : Council of Europe
ISBN 13 : 9287155178
Total Pages : 104 pages
Book Rating : 4.2/5 (871 download)

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Book Synopsis Guide sur la sécurité et l'assurance de qualité des organes, tissus et cellules by :

Download or read book Guide sur la sécurité et l'assurance de qualité des organes, tissus et cellules written by and published by Council of Europe. This book was released on 2004-01-01 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ce guide s'adresse à la transplantation d'organes et de tissus d'origine humaine pratiquée dans une finalité thérapeutique et donne des orientations à toutes les personnes concernées afin de garantir la meilleure qualité possible des organes, tissus et cellules, d'optimiser le taux de réussite des transplantations et de minimiser les risques. Il comprend des normes de sécurité et d'assurance de qualité pour la collecte, la conservation, le traitement de la distribution des organes, tissus et cellules d'origine humaine utilisées aux fins de transplantation.

Innovation in Public Sector Services

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1848441541
Total Pages : 265 pages
Book Rating : 4.8/5 (484 download)

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Book Synopsis Innovation in Public Sector Services by : Paul Windrum

Download or read book Innovation in Public Sector Services written by Paul Windrum and published by Edward Elgar Publishing. This book was released on 2008-01-01 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a timely and important contribution on innovation processes within the public sector. Departing from the myth of private equal to entrepreneurial, public equal to bureaucratic paralysis , it offers precious insights into public sector learning, entrepreneurship, of course inertias, and also the trade-offs involved in different management philosophies and performance evaluation methods. It is a rare example of political economy done right . Giovanni Dosi, Sant Anna School of Advanced Studies, Pisa Innovation and entrepreneurship have become the cornerstones for economic growth, jobs and competitiveness in the global economy. However, the burden for generating an innovative economy has fallen on the private sector. Scholars have been remarkably taciturn concerning the role for innovation and entrepreneurship in the public sector has remained strikingly invisible. No more. In Innovation in Public Sector Services, the authors assemble a team of leading international scholars in a path breaking study to identify the potential for the public sector in contributing to innovation and entrepreneurship. In particular, the volume introduces an insightful new analytical framework that lays the foundations for transforming a sleepy public sector into a dynamic, innovative and highly effective partner for leadership and change in the global era. Scholars, policy makers and business leaders who think that the public sector is condemned to being a hindrance to innovation and entrepreneurship rather than a leader championing change and competitiveness in a global economy would be well advised to read this important new book. David B. Audretsch, Indiana University, Bloomington, US and WHU, Germany This groundbreaking book provides new key insights and opens up an important research agenda. The book develops a new taxonomy of the different types of innovation found in public sector services, and investigates the key features and drivers of public sector entrepreneurship. The book contains new statistical studies and a set of six international case studies in health and social services. The research shows that public sector organisations are important innovators in their own right. Economic growth and social development depend on efficient public sector organisations that deliver high quality services, are effectively organised, and have excellent interactions with the private sector, NGOs and citizens. Public sector innovation is complex, invariably involving changes in services, organisational structures, and managerial practices. Essential to successful innovation are the policy entrepreneurs and service entrepreneurs who develop, organise and manage new innovations. This book provides key lessons for these public sector entrepreneurs. Innovation in Public Sector Services fills a fundamental gap; explaining the dynamics of innovation and entrepreneurship in public sector services and is of great importance for researchers, academics and students interested in innovation, entrepreneurship and strategy management. It provides a stimulating read for anyone working or interested in health and social services.

L'e-santé et la télémédecine

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Author :
Publisher : Lavoisier
ISBN 13 : 2746295318
Total Pages : 319 pages
Book Rating : 4.7/5 (462 download)

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Book Synopsis L'e-santé et la télémédecine by : SALGUES Bruno

Download or read book L'e-santé et la télémédecine written by SALGUES Bruno and published by Lavoisier. This book was released on 2013-05-01 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: La télémédecine ou la e-santé regroupent un ensemble d’applications des technologies de l’information et de la communication, lesquelles sont traitées dans cet ouvrage en partant d’idées simples. Cet ouvrage place le patient au cœur du système. La santé est vue sous cet angle à travers la multitude des technologies disponibles actuellement. L’acceptabilité de ces technologies par le patient, l’aidant et le professionnel de soin devient alors un élément clé. L’auteur liste les différentes applications ainsi que les briques matérielles et logicielles indispensables à leur réalisation. Quelques éléments de prospective complètent les évolutions récentes, comme le partage entre l’hôpital et les nouveaux lieux de soins tel le domicile du patient. L’ouvrage analyse les contraintes liées à la mise en place de ces dispositifs, en particulier les normes et certifications nécessaires, puis il aborde les différentes formations mises en œuvre au service du déploiement de ces solutions.

Reducing medical errors

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Publisher :
ISBN 13 :
Total Pages : 90 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Reducing medical errors by : United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Health

Download or read book Reducing medical errors written by United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Health and published by . This book was released on 2002 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Étude sur le secteur privé de la santé en République du Congo

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Publisher : World Bank Publications
ISBN 13 : 0821394983
Total Pages : 137 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis Étude sur le secteur privé de la santé en République du Congo by : The World Bank

Download or read book Étude sur le secteur privé de la santé en République du Congo written by The World Bank and published by World Bank Publications. This book was released on 2012-02-21 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: The government of the Republic of Congo is taking a system approach to reorganizing its health system. It is endeavoring to create a political, juridical, and regulatory environment to foster the development of its health care services under government leadership working with the private sector.

Quality Imperative, The: Measurement And Management Of Quality In Healthcare

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Author :
Publisher : World Scientific
ISBN 13 : 1783261986
Total Pages : 224 pages
Book Rating : 4.7/5 (832 download)

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Book Synopsis Quality Imperative, The: Measurement And Management Of Quality In Healthcare by : John R Kimberly

Download or read book Quality Imperative, The: Measurement And Management Of Quality In Healthcare written by John R Kimberly and published by World Scientific. This book was released on 1999-12-29 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Efforts to reform healthcare systems around the globe are proliferating rapidly. No country is immune from the two fundamental pressures that are driving change: cost and access. Every system is experimenting with measures designed to contain costs while simultaneously trying to determine how best to resolve the question of who should be eligible for what services under what conditions.In the midst of these experiments, serious concerns about quality are being raised. Are efforts to contain costs leading to practices which have a detrimental impact on quality? What, in fact, is “quality” in the world of healthcare? How should it be measured? And how can it be improved? These questions are on the cutting edge of debates about the management of healthcare in the future.This book examines these questions in detail by combining chapters outlining the basic issues with others describing state-of-the-art efforts to measure and manage quality more effectively. The result is an up-to-date compendium of issues and experiences presented by leading researchers and practitioners which should be of interest to healthcare managers and policy makers as well as to students and researchers in the field.

Trade-marks Journal

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Author :
Publisher :
ISBN 13 :
Total Pages : 938 pages
Book Rating : 4.:/5 (89 download)

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Book Synopsis Trade-marks Journal by :

Download or read book Trade-marks Journal written by and published by . This book was released on 2000 with total page 938 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Digital Technologies and Applications

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Publisher : Springer Nature
ISBN 13 : 3031686500
Total Pages : 572 pages
Book Rating : 4.0/5 (316 download)

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Book Synopsis Digital Technologies and Applications by : Saad Motahhir

Download or read book Digital Technologies and Applications written by Saad Motahhir and published by Springer Nature. This book was released on with total page 572 pages. Available in PDF, EPUB and Kindle. Book excerpt:

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Author :
Publisher : Soffer Publishing
ISBN 13 : 2618575474
Total Pages : 90 pages
Book Rating : 4.6/5 (185 download)

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Book Synopsis by :

Download or read book written by and published by Soffer Publishing. This book was released on with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Health and the Millennium Development Goals

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Author :
Publisher : World Health Organization
ISBN 13 : 9789241562980
Total Pages : 84 pages
Book Rating : 4.5/5 (629 download)

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Book Synopsis Health and the Millennium Development Goals by : World Health Organization

Download or read book Health and the Millennium Development Goals written by World Health Organization and published by World Health Organization. This book was released on 2005 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: The report, Health and the Millennium Development Goals, presents data on progress on the health goals and targets and looks beyond the numbers to analyze why improvements in health have been slow and to suggest what must be done to change this. The report points to weak and inequitable health systems as a key obstacle, including particularly a crisis in health personnel and the urgent need for sustainable health financing. Building up and strengthening health systems is vital if more progress is to be made towards the Millennium Development Goals (MDGs), the World Health Organization (WHO) said in a new report. Unless urgent investments are made in health systems, current rates of progress will not be sufficient to meet most of the Goals.Key Recommendations of Health in the Millennium Development Goals: To strengthen health systems and ensure they are equitable, to ensure that health is prioritized within overall development and economic policies, to develop health strategies that respond to the diverse and evolving needs of countries, to mobilize needed resources for health in poor countries, and to improve the quality of health data.

Decades of Disparity

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Author :
Publisher : Human Rights Watch
ISBN 13 : 1564324508
Total Pages : 56 pages
Book Rating : 4.5/5 (643 download)

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Book Synopsis Decades of Disparity by : Human Rights Watch (Organization)

Download or read book Decades of Disparity written by Human Rights Watch (Organization) and published by Human Rights Watch. This book was released on 2009 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using national drug arrest data from 1980 to 2007, this report illuminates the persistence and extent of racial disparities in the so-called?war on drugs? in the United States. Although blacks and whites engage in drug offenses at roughly comparable rates, blacks have been consistently arrested for drug offenses at rates that are from 2.8 to 5.5 times higher nationwide than white drug arrest rates. In addition, this report reveals that among individual states, black drug arrest rates in a single year, 2006, ranged from 2 to 11.3 times higher than white rates. Finally, the report shows that since 1980, the preponderance of drug arrests have been for possession, not sales. Millions of Americans have acquired a criminal record because they engaged in the minor non-violent offense of drug possession. Human Rights Watch calls on the United States to revise its drug control policies to reduce reliance on criminal prosecution and address these troubling racial disparities.

Aid Activities in CEECs/NIS 1999-2000

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Author :
Publisher : OECD Publishing
ISBN 13 : 9264093869
Total Pages : 139 pages
Book Rating : 4.2/5 (64 download)

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Book Synopsis Aid Activities in CEECs/NIS 1999-2000 by : OECD

Download or read book Aid Activities in CEECs/NIS 1999-2000 written by OECD and published by OECD Publishing. This book was released on 2001-10-29 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt: Aid Activities in CEECs/NIS provides detailed information on individual commitments, i.e. intended disbursements, of Official Development Assistance (ODA) and Official Aid (OA) to central and eastern European countries and the New Independent States ...

OECD Reviews of Health Systems: Turkey 2008

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Publisher : OECD Publishing
ISBN 13 : 9264051090
Total Pages : 141 pages
Book Rating : 4.2/5 (64 download)

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Book Synopsis OECD Reviews of Health Systems: Turkey 2008 by : OECD

Download or read book OECD Reviews of Health Systems: Turkey 2008 written by OECD and published by OECD Publishing. This book was released on 2009-02-18 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive review of Turkey's health care system shows how Turkey recently brought universal health care to its population and assesses the challenges that remain.

Une couverture sanitaire universelle pour un développement durable inclusif

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Author :
Publisher : World Bank Publications
ISBN 13 : 1464805938
Total Pages : 89 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis Une couverture sanitaire universelle pour un développement durable inclusif by : Akiko Maeda

Download or read book Une couverture sanitaire universelle pour un développement durable inclusif written by Akiko Maeda and published by World Bank Publications. This book was released on 2015-05-14 with total page 89 pages. Available in PDF, EPUB and Kindle. Book excerpt: La CSU a pour objectifs de s’assurer que tous peuvent avoir accès à des services de santé de qualité, de préserver l’ensemble des individus contre les risques à la santé publique et de protéger toutes les personnes contre l’appauvrissement attribuable à la maladie. Des pays aussi divers que le Brésil, la France, le Japon, la Thaïlande et la Turquie ont réussi à mettre en œuvre la CSU et illustrent comment ces programmes peuvent à la fois agir en tant que dispositifs essentiels d’amélioration de la santé et du bien-être de leurs citoyens et mettre en place les fondations d’une croissance économique basée sur des principes d’équité et de durabilité. L’assurance d’un accès universel à des services de santé abordables et de qualité contribuera de façon importante à l’éradication de la pauvreté extrême en 2030 et à la stimulation d’une prospérité partagée dans les pays à revenu faible et intermédiaire, où vit la majorité de la population pauvre mondiale. 'La couverture sanitaire universelle pour un développement durable inclusif' synthétise les expériences de 11 pays †“ Bangladesh, Brésil, Éthiopie, France, Ghana, Indonésie, Japon, Pérou, Thaïlande, Turquie et Vietnam †“ dans la mise en œuvre de politiques et de stratégies d’atteinte et de maintien de la CSU. Tous ces pays se sont engagés envers l’atteinte de la CSU, considérée comme une aspiration nationale clé, mais ont adopté à cet effet des approches distinctes. L’ouvrage examine les politiques de CSU de chaque pays à partir de 3 thèmes communs : (1) l’économie politique et le processus politique d’adoption, d’atteinte et de maintien de la CSU; (2) les politiques financières d’amélioration de la couverture sanitaire; et (3) les ressources humaines en santé au service des politiques d’atteinte de la CSU. Les constats tirés de ces études pays sont une source d’enseignements auxquels peuvent faire référence les pays qui aspirent à l’adoption, à l’atteinte et au maintien de la CSU. Même si la voie vers la CSU reste spécifique à chaque pays, tous peuvent profiter des expériences des autres en apprenant des différentes approches et en évitant les risques potentiels.