ITSM for Windows

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Author :
Publisher : Springer
ISBN 13 : 1461226767
Total Pages : 127 pages
Book Rating : 4.4/5 (612 download)

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Book Synopsis ITSM for Windows by : Peter J. Brockwell

Download or read book ITSM for Windows written by Peter J. Brockwell and published by Springer. This book was released on 2012-12-06 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: The analysis of time series data is an important aspect of data analysis across a wide range of disciplines, including statistics, mathematics, business, engineering, and the natural and social sciences. This package provides both an introduction to time series analysis and an easy-to-use version of a well-known time series computing package called Interactive Time Series Modelling. The programs in the package are intended as a supplement to the text Time Series: Theory and Methods, 2nd edition, also by Peter J. Brockwell and Richard A. Davis. Many researchers and professionals will appreciate this straightforward approach enabling them to run desk-top analyses of their time series data. Amongst the many facilities available are tools for: ARIMA modelling, smoothing, spectral estimation, multivariate autoregressive modelling, transfer-function modelling, forecasting, and long-memory modelling. This version is designed to run under Microsoft Windows 3.1 or later. It comes with two diskettes: one suitable for less powerful machines (IBM PC 286 or later with 540K available RAM and 1.1 MB of hard disk space) and one for more powerful machines (IBM PC 386 or later with 8MB of RAM and 2.6 MB of hard disk space available).

Itsm for Windows

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Author :
Publisher :
ISBN 13 : 9781461226772
Total Pages : 132 pages
Book Rating : 4.2/5 (267 download)

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Book Synopsis Itsm for Windows by : Peter J. Brockwell

Download or read book Itsm for Windows written by Peter J. Brockwell and published by . This book was released on 2014-09-01 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt:

ITSM for Windows

Download ITSM for Windows PDF Online Free

Author :
Publisher :
ISBN 13 : 9783540943372
Total Pages : 118 pages
Book Rating : 4.9/5 (433 download)

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Book Synopsis ITSM for Windows by : Peter J. Brockwell

Download or read book ITSM for Windows written by Peter J. Brockwell and published by . This book was released on 1994-01-01 with total page 118 pages. Available in PDF, EPUB and Kindle. Book excerpt:

A Semantic Wiki-based Platform for IT Service Management

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Author :
Publisher : KIT Scientific Publishing
ISBN 13 : 3731503336
Total Pages : 634 pages
Book Rating : 4.7/5 (315 download)

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Book Synopsis A Semantic Wiki-based Platform for IT Service Management by : Kleiner, Frank

Download or read book A Semantic Wiki-based Platform for IT Service Management written by Kleiner, Frank and published by KIT Scientific Publishing. This book was released on 2015-02-25 with total page 634 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book researches the use of a semantic wiki in the area of IT Service Management within the IT department of an SME. An emphasis of the book lies in the design and prototypical implementation of tools for the integration of ITSM-relevant information into the semantic wiki, as well as tools for interactions between the wiki and external programs. The result of the book is a platform for agile, semantic wiki-based ITSM for IT administration teams of SMEs.

Microsoft System Center Optimizing Service Manager

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Publisher : Microsoft Press
ISBN 13 : 0735685177
Total Pages : 141 pages
Book Rating : 4.7/5 (356 download)

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Book Synopsis Microsoft System Center Optimizing Service Manager by : Thomas Ellermann

Download or read book Microsoft System Center Optimizing Service Manager written by Thomas Ellermann and published by Microsoft Press. This book was released on 2013-12-15 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: Part of a series of specialized guides on System Center - this book provides focused guidance for deploying and customizing Service Manager, an integrated platform for automating and adapting an organization’s IT service management best practices. Led by series editor Mitch Tulloch, a team of System Center experts step you through key technical scenarios and tasks.

ITSM: An Interactive Time Series Modelling Package for the PC

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 1461231167
Total Pages : 113 pages
Book Rating : 4.4/5 (612 download)

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Book Synopsis ITSM: An Interactive Time Series Modelling Package for the PC by : Peter J. Brockwell

Download or read book ITSM: An Interactive Time Series Modelling Package for the PC written by Peter J. Brockwell and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed for the analysis of linear time series and the practical modelling and prediction of data collected sequentially in time. It provides the reader with a practical understanding of the six programs contained in the ITSM software (PEST, SPEC, SMOOTH, TRANS, ARVEC, and ARAR). This IBM compatible software is included in the back of the book on two 5 1/4'' diskettes and on one 3 1/2 '' diskette. - Easy to use menu system - Accessible to those with little or no previous compu- tational experience - Valuable to students in statistics, mathematics, busi- ness, engineering, and the natural and social sciences. This package is intended as a supplement to the text by the same authors, "Time Series: Theory and Methods." It can also be used in conjunction with most undergraduate and graduate texts on time series analysis.

Service strategy

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Author :
Publisher : The Stationery Office
ISBN 13 : 0113310455
Total Pages : 278 pages
Book Rating : 4.1/5 (133 download)

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Book Synopsis Service strategy by : Great Britain. Office of Government Commerce

Download or read book Service strategy written by Great Britain. Office of Government Commerce and published by The Stationery Office. This book was released on 2007-05-30 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management

Managing the IT Services Process

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Author :
Publisher : Routledge
ISBN 13 : 1136381694
Total Pages : 244 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Managing the IT Services Process by : Noel Bruton

Download or read book Managing the IT Services Process written by Noel Bruton and published by Routledge. This book was released on 2012-11-12 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing the IT Service Process is the first book of its kind to recognize the truth of IT Service delivery. It takes the overall view of the service management process and links together the elements of service level management, systems availability, costs and benchmarking, and the helpdesk. In the last 5 years there has been a major structural shift in the IT industry with the traditional position of Helpdesk Manager being replaced by a new function of IT Services Manager. The industry is now concentrating on the formulation of an end-to-end service process that replaces the previous norm of several disparate and non-integrated sections in an IT department such as the helpdesk, applications maintenance, operations, development procurement and systems management. Managers are focusing on a totality of management so they can correlate costs and processes and offer their customers an integrated service. Managing the IT Services Process is an instructional manual written by an acknowledged industry expert and includes techniques, charts, methods, case studies and anecdotes to support the text. The author encourages the reader to formulate an end-to-end IT service process by using a step by step approach. The text describes and encourages integration in IT and therefore will be useful for managers involved in the unified process.

The Practical Guide To World-Class IT Service Management

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Author :
Publisher : Outskirts Press
ISBN 13 : 057818897X
Total Pages : 459 pages
Book Rating : 4.5/5 (781 download)

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Book Synopsis The Practical Guide To World-Class IT Service Management by : Kevin J. Smith

Download or read book The Practical Guide To World-Class IT Service Management written by Kevin J. Smith and published by Outskirts Press. This book was released on 2017-03-21 with total page 459 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide contains 6 Core and 12 World-Class processes each of which is described in chapters that provide a logical view of the element itself and why it is important to the organization, along with a flexible process model that can be adapted to most businesses and how the process works in practice—plus proven and practical models and Tips for Success from high-performing organizations on implementing the process. The technical content takes a mid-level view to be useful to a broader group of readers and is complemented by other relevant chapters, including: •A Brief History of IT Service Management •Understanding ITIL, COBIT, and ISO •The Consumerization of IT •Making Sense of Cloud and On-Premise •Enterprise Service Management •A Culture of Excellence •An Approach to Leverage Technology •The Exploration of Service Automation The Practical Guide to World-Class IT Service Management also examines the future of IT service management and where this exciting journey is likely to lead.

Enterprise Cloud Strategy

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Publisher : Microsoft Press
ISBN 13 : 1509301992
Total Pages : 228 pages
Book Rating : 4.5/5 (93 download)

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Book Synopsis Enterprise Cloud Strategy by : Barry Briggs

Download or read book Enterprise Cloud Strategy written by Barry Briggs and published by Microsoft Press. This book was released on 2016-01-07 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you start? How should you build a plan for cloud migration for your entire portfolio? How will your organization be affected by these changes? This book, based on real-world cloud experiences by enterprise IT teams, seeks to provide the answers to these questions. Here, you’ll see what makes the cloud so compelling to enterprises; with which applications you should start your cloud journey; how your organization will change, and how skill sets will evolve; how to measure progress; how to think about security, compliance, and business buy-in; and how to exploit the ever-growing feature set that the cloud offers to gain strategic and competitive advantage.

Foundations of Service Level Management

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Author :
Publisher : Sams Publishing
ISBN 13 :
Total Pages : 292 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Foundations of Service Level Management by : Rick Sturm

Download or read book Foundations of Service Level Management written by Rick Sturm and published by Sams Publishing. This book was released on 2000 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text enables IT managers to create a detailed and practical SLM strategy and shows them how to implement it in their organizations.

Defining IT Success Through The Service Catalog

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Author :
Publisher : Van Haren
ISBN 13 : 9401801169
Total Pages : 117 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis Defining IT Success Through The Service Catalog by : Bill Fine

Download or read book Defining IT Success Through The Service Catalog written by Bill Fine and published by Van Haren. This book was released on 2007-02-12 with total page 117 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Service Catalog is a fundamental IT tool covering the services themselves, default capabilities, measures and primary means of access and provision. In short, it represents the value IT provides to facilitate business operations. Written by industry experts and using real case studies, this valuable title takes the reader beyond the theoretical to focus on the real business benefits of Service Catalogs and how to implement them successfully within an organization: Services are made standard and rational, leading to lower costs and increased service availability Standard service products enable forecasting of demand, leading to better volume discounts from vendors and improved inventory and capacity planning Controls over consumption of services are enhanced The fulfillment of IT services is improved with the catalog. Standardization of services leads to recurrent workflows, rather than relatively expensive one-off projects

Solving of issues with an ITIL framework, which occur during the shakedown phase in a software implementation

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Author :
Publisher : GRIN Verlag
ISBN 13 : 3668631360
Total Pages : 10 pages
Book Rating : 4.6/5 (686 download)

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Book Synopsis Solving of issues with an ITIL framework, which occur during the shakedown phase in a software implementation by : Lars Büchner

Download or read book Solving of issues with an ITIL framework, which occur during the shakedown phase in a software implementation written by Lars Büchner and published by GRIN Verlag. This book was released on 2018-02-07 with total page 10 pages. Available in PDF, EPUB and Kindle. Book excerpt: Seminar paper from the year 2017 in the subject Computer Science - Commercial Information Technology, grade: 2,3, , language: English, abstract: This work is adressing major issues which occur during shakedown in a software implementation process.

High Velocity Itsm

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Publisher : Trafford Publishing
ISBN 13 : 1490776559
Total Pages : 317 pages
Book Rating : 4.4/5 (97 download)

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Book Synopsis High Velocity Itsm by : Randy A. Steinberg

Download or read book High Velocity Itsm written by Randy A. Steinberg and published by Trafford Publishing. This book was released on 2016-09-28 with total page 317 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you read through this book and still dont believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the next 5 years. Agile, DevOps, Lean IT, Virtualization, Application Lifecycle Management, Cloud Computing and many other technologies are rapidly pulling IT in many directions. These modern ways of operating IT to cope with a world of rapid change will not go away. Somehow they need to be pulled together to avoid the chaos. Service Management is the glue needed to hold these all together. There is no IT value for the business until the point a service is received. For this reason, this book is written for IT leaders, managers and practitioners from a Service Management perspective. Having the best development practices, be it Agile, DevOps or others means little if a service is not delivered to the business. When they need it. High Velocity ITSM is about transitioning the IT Organization from traditional waterfall slower service development and support to a service delivery organization operating at high velocity. This book provides practical guidance for: ? Transitioning IT towards high velocity ITSM ? Using Agile and DevOps for rapid service build ? Using Lean IT to operate at high velocity ? Streamlining your ITSM management processes ? Building a Lean IT CSI Program ? Learning and applying modern IT methods and much more!

A Framework for Evaluating IT Service Management Software Products

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Publisher :
ISBN 13 :
Total Pages : 154 pages
Book Rating : 4.:/5 (769 download)

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Book Synopsis A Framework for Evaluating IT Service Management Software Products by : Paul Kealoha Joao Kuamoo

Download or read book A Framework for Evaluating IT Service Management Software Products written by Paul Kealoha Joao Kuamoo and published by . This book was released on 2006 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: IT Service Management (ITSM) is a process-oriented management philosophy focused on providing quality IT services and aligning IT with the goals of the business. ITSM has become increasingly popular in the United States over the past few years, and is expected to become highly prevalent in most businesses in the near future. Although ITSM is process-oriented, companies often employ software tools in order to support or automate portions of these processes. Selecting the right software tool for a certain business and IT environment is crucial, as selecting the wrong tool can carry a heavy cost, both financially and in service quality. This thesis proposes a framework specifically designed to evaluate ITSM software products. By combining relevant aspects of current evaluation methods with an ITSM context, the focused framework will better meet the needs of companies and organizations interested in evaluating IT Service Management software products.

Network World

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Publisher :
ISBN 13 :
Total Pages : 80 pages
Book Rating : 4./5 ( download)

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Book Synopsis Network World by :

Download or read book Network World written by and published by . This book was released on 2003-05-26 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: For more than 20 years, Network World has been the premier provider of information, intelligence and insight for network and IT executives responsible for the digital nervous systems of large organizations. Readers are responsible for designing, implementing and managing the voice, data and video systems their companies use to support everything from business critical applications to employee collaboration and electronic commerce.

Software Performance and Scalability

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Publisher : John Wiley & Sons
ISBN 13 : 1118211316
Total Pages : 307 pages
Book Rating : 4.1/5 (182 download)

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Book Synopsis Software Performance and Scalability by : Henry H. Liu

Download or read book Software Performance and Scalability written by Henry H. Liu and published by John Wiley & Sons. This book was released on 2011-09-20 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise from the Reviewers: "The practicality of the subject in a real-world situation distinguishes this book from others available on the market." —Professor Behrouz Far, University of Calgary "This book could replace the computer organization texts now in use that every CS and CpE student must take. . . . It is much needed, well written, and thoughtful." —Professor Larry Bernstein, Stevens Institute of Technology A distinctive, educational text onsoftware performance and scalability This is the first book to take a quantitative approach to the subject of software performance and scalability. It brings together three unique perspectives to demonstrate how your products can be optimized and tuned for the best possible performance and scalability: The Basics—introduces the computer hardware and software architectures that predetermine the performance and scalability of a software product as well as the principles of measuring the performance and scalability of a software product Queuing Theory—helps you learn the performance laws and queuing models for interpreting the underlying physics behind software performance and scalability, supplemented with ready-to-apply techniques for improving the performance and scalability of a software system API Profiling—shows you how to design more efficient algorithms and achieve optimized performance and scalability, aided by adopting an API profiling framework (perfBasic) built on the concept of a performance map for drilling down performance root causes at the API level Software Performance and Scalability gives you a specialized skill set that will enable you to design and build performance into your products with immediate, measurable improvements. Complemented with real-world case studies, it is an indispensable resource for software developers, quality and performance assurance engineers, architects, and managers. It is anideal text for university courses related to computer and software performance evaluation and can also be used to supplement a course in computer organization or in queuing theory for upper-division and graduate computer science students.